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S U M M A R Y


DIARY: March 3, 1990 10:18 PM Saturday; Rod Welch

Improbable Machine by Jeremy Campbell theory of cognition intelligence.

1...Summary/Objective
...............The Improbable Machine
...............Jeremy Campbell
2...Human Needs Drive Knowledge Organization
3...Baker Street Reasoning, Common Sense Guides Confidence in Truth
4...Common Sense, Intuition, Paradigms and Stories Produce Meaning
5...Promise of Automation
6...Knowledge Connects Cause Effect AI Projects Fail Because No Needs
7...Artificial Intelligence Projects Failed Brain Experience Not Logic
8...Linking Experience, Not Logic Artificial Intelligence Projects Failed
9...Knowledge Management Dilemma; Fluid Subjects Provide Structure
10...Brain Stores Stories: Chains of Commonly Related Experience
.......................What't the story?
.........................Nobody listens!
......................Once upon a time...
......................Then what happened?
11...Stories Give Information Meaning that Produces "Knowledge"
12...Connections Convert Information Into Knowledge
13...Common sense is defined...
....Information v. Knowledge
....Experience and Credibility
14...Paradigms, Schemas, Patterns, Theories
15...Common Sense and Warm Fuzzy Feelings Lead to Murphy's Law
.....Conscious v. Subconscious = Summary v. Details
.....Subjects Sterotypes Theories Paradigms Templates form Knowledge
........Catagories Enable Intelligence Organic Subject Structures
........Price People Pay Using Induction to Rely on the Gist of Things
........Induction Theory of Learning Amplifies Improvished Information
........Prejudice, Discrimination - We Pay a Price of Little Mistakes
........Common Sense Fill in Gaps Pay a Price for Relying on Intuition
16...People Pay a Price Using Common Sense Remembering Gist
17...Murphy's Law Caused by Common Sense Price of Induction
18...Gist Memory Fast Erroneous Oftem Adequate Remembering Only Gist
19...People Maintain Alignment Critical Details for About 1 Minute
20...Remembering the Gist of the Story Forgetting Critical Details
.....................Plan Perform Report
21...Connectionist Theory Reflects Alphabet Technology
.....Human memory cannot help but connect one thing it knows with
22...Blind Spots, Common Sense, Common Experience
23...SDS Design Improves Human Mental Weaknesses
.....Wisdom, Common Sense, Intuition Aided by SDS
.....Baker Street Reasoning, Induction from Life Experience


..............
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CONTACTS 

SUBJECTS
Human Memory, SDS Emulates
Human memory limitations and theory
POIMS definition, 930408
Artificial Intelligence
Common Sense, Intuition, Learning
Campbell, Jeromy

1408 -
1408 -    ..
1409 - Summary/Objective
1410 -
141001 - Follow up ref SDS 4 1016.
141002 -
141003 - Campbell's book explains biology may drive perception, memory,
141004 - thinking, reasoning, and intelligence that grows human knowledge by
141005 - integrating time and context.  The SDS design follows Campbell's
141006 - analysis in some respects. ref SDS 0 3016  Campbell further discusses
141007 - challenges for mainstream efforts to develop "artificial intelligence"
141008 - are not attainable because of the strengths and weaknesses of the
141009 - human brain. ref SDS 0 3002  SDS leverages innate intelligence by
141010 - supporting mental weaknesses, so that the mind's strengths are more
141011 - effective, by enabling people to quickly capture personal and
141012 - organizational experierence, organize it, connect it and stretch it,
141013 - which is the POIMS notion of "converting information into knowledge."
141014 - Campbell seems to agree with this idea, see ref OF 13 4088 and
141015 - ref OF 13 6942
141016 -
141017 -
141019 -  ..
1411 -
1412 -
1413 - Progress
1414 -
141401 - SDS theory and practice , ref OF 11 0000, as part of the product
141402 - manual revised on 891207, ref SDS 4 1016, and which seems to reflect
141403 - analysis in...
141404 -                ..
141405 -               The Improbable Machine
141406 -               Jeremy Campbell
141408 -  ..
141409 - These ideas were later applied at...
141410 -
141411 -    a.  PMI seminar at ref SDS 6 2299.
141412 -
141413 -    b.  Cal Tech seminar at ref SDS 10 7486.
141414 -
141415 -    c.  Analysis Stephen Covey's book at ref SDS 12 5553.
141417 -         ..
141418 -    d.  Analysis Van Kasper Review, at ref SDS 15 4757.
141420 -         ..
141421 -    e.  Review Peter Drucker's "Management..., ref SDS 17 1855
141423 -         ..
141424 -    f.  Discussion with Morris re POIMS, ref SDS 18 8945.
141426 -         ..
141427 -    g.  New World Order ..., ref SDS 30 4371
141429 -         ..
141430 -    h.  PMI Asilomar planning, Too Noisy,..,  ref SDS 40 8830
141431 -
141433 -  ..
141434 - Human Needs Drive Knowledge Organization
141435 -
141436 - The author does not seem to deal with how the brain organizes
141437 - information to create knowledge.  Seems like this process must be to
141438 - sustain existence.  Computers have no human needs, nor millions of
141439 - years of genetic development to evolve capacities, expectations and
141440 - drives based on demands of the biological system, which Campbell
141441 - discusses. ref OF 13 8577
141442 -
141444 -  ..
141445 - Baker Street Reasoning, Common Sense Guides Confidence in Truth
141446 - Common Sense, Intuition, Paradigms and Stories Produce Meaning
141447 -
141448 - Campbell explains "Baker Street Reasoning" as the notion of "common
141449 - sense," ref OF 13 8388, that drives "intuition," ref OF 13 9993 and
141450 - ref OF 13 7358, based on life experience stored in the subconscious
141451 - mind and used to fill in the gaps from remembering only the gist of
141452 - the story, ref OF 13 V923, explained below. ref SDS 0 0405
141454 -  ..
141455 - False memory and false knowledge are the price people pay for reliance
141456 - on "common sense," ref OF 19 9637, that is effective when applied in
141457 - the moment where context can filter out errors and irrelevancies, but
141458 - cause devestating consequences when applied beyond the moment where
141459 - original context is not available for filtering, as explained below.
141460 - ref SDS 0 4456
141462 -  ..
141463 - The term "common sense" connotes a commonality of sensory perception
141464 - based on a common biology, but applied to unique, diverse experience.
141465 - Intuition seems to derive from mental templates called "schemas," also
141466 - "paradigms," formed from human experience about the way the world
141467 - usually works, discussed below. ref SDS 0 6831  These templates are
141468 - more commonly called "stories," see below. ref SDS 0 F582  Thus,
141469 - intuition and common sense require experience, and so are in constant
141470 - flux based on the continuum of changes in daily life, explained
141471 - further below, see, ref SDS 0 6831,
141472 -
141473 -     [On 900319 article supports Campbell's view. ref SDS 5 1323]
141475 -      ..
141476 -     [On 950927 applied to Intel meeting, ref SDS 33 4218.]
141478 -      ..
141479 -     [On 951011 "common sense" explanation developed, ref SDS 34 1341,
141480 -     and on 951106 formulated theory of "wisdom" based on longer
141481 -     periods of experience,  ref SDS 35 4583; see below comparing
141482 -     common sense and wisdom. ref SDS 0 0862
141484 -      ..
141485 -     [On 960518 mechanism for knowledge acquisition, commonly called
141486 -     learning, explained in cognitive science as vector dimension-
141487 -     matching for induction, commonly called "guessing," operating on
141488 -     memory of experience selected according to context. ref SDS 46
141489 -     GS58
141491 -      ..
141492 -     [On 990127 common sense used to evaluate cost/benefit of
141493 -     Communication Metrics. ref SDS 65 5655]
141494 -
141495 -
141496 -
141497 -
1415 -

SUBJECTS
Promise of POIMS v. Power of POIMS
Knowledge v. Information, Wisdom, Meaning

2204 -
220501 -  ..
220502 - Promise of Automation
220503 -
220504 - The explanation of human cognition as an "experience" machine that
220505 - stores "stories," rather than a "logic" machine, set out below,
220506 - ref SDS 0 3002, explains in part the reticence to use SDS.
220507 -
220508 - People do not grasp the power of integrating time and information, and
220509 - feel, instead, that a computer should "think" for them, as discussed
220510 - on 911121, ref SDS 9 2909, rather than create an environment that
220511 - leverages their innate ability to think.  People feel that computers
220512 - promise automated thinking that makes life "better" without any
220513 - effort; and, since SDS does not deliver that, it seems disappointing,
220514 - relative to the effort needed to learn SDS.  This is likely why it
220515 - took 4,500 years for people to recognize that learning to read and
220516 - write is a big improvement.
220517 -
220518 -     [On 930112 discussed and researched "writing" as basic tool of
220519 -     knowledge. ref SDS 14 3443,
220521 -      ..
220522 -     [On 950927 alphabet is most important technology for human
220523 -     progress. ref SDS 33 6461]
220525 -      ..
220526 -     [On 991010 Gutenberg cited as having contributed the most to
220527 -     civilization during past millennium. ref SDS 71 3056]
220529 -      ..
220530 -     [On 000302 Colloquium at Stanford discussion notes computers are
220531 -     not used by managers because they do not support the tasks
220532 -     managers do, and so do not improve productivity. ref SDS 74 1248]
220533 -
220534 -
220535 -
220536 -
220537 -
220538 -
2206 -

SUBJECTS
Brain Stores Knowledge Connects Information into Stories of Cause an

5603 -
560401 -  ..
560402 - Knowledge Connects Cause Effect AI Projects Fail Because No Needs
560403 - Artificial Intelligence Projects Failed Brain Experience Not Logic
560404 - Linking Experience, Not Logic Artificial Intelligence Projects Failed
560405 - Knowledge Management Dilemma; Fluid Subjects Provide Structure
560406 -
560407 - Work on "artificial intelligence," ref OF 13 8834, cannot emulate the
560408 - power of human cognition, ref OF 13 8445, because the brain is an
560409 - experience and linking machine (see below at ref SDS 0 3016), rather
560410 - than a "logic" machine, explained at ref OF 13 9993 and also at
560411 - ref OF 13 8577.
560413 -  ..
560414 - The brain grows knowledge that gives information meaning through
560415 - association of daily activity with memory of related experience that
560416 - connects cause and effect satisfying human needs within an organic
560417 - structure of context, per above. ref SDS 0 F37N  "Subjects" in a
560418 - filing system are commonly used to label, describe and segment context
560419 - into flexible organic structures that impart knowledge of cause and
560420 - effect based on the sequence of chronology that grows naturally from
560421 - accumulating experence with the passage of time, as related on 890523.
560422 - ref SDS 1 SQ5L
560424 -  ..
560425 - Artificial Intelligence (AI) projects have not been successful because
560426 - the complex process of mental reasoning is difficult to program into a
560427 - non-organic system, like a computer. see POIMS explaining knowledge
560428 - management dilemma arising from "fluid" character of subjects that
560429 - appear to have "structure" at the conscious level of attention.
560430 - ref OF 2 0561
560431 -
560432 -     [On 900319 article supports Campbell's view. ref SDS 5 1323]
560434 -      ..
560435 -     [On 910418 Intel planned to develop technology to improve daily
560436 -     management tracking time and information, ref SDS 8 2744; on
560437 -     950927 Intel gave up on using computers for daily management,
560438 -     ref SDS 33 7732; overwhelmed by information denisty, nobody can
560439 -     keep up. ref SDS 33 5002
560441 -      ..
560442 -     [On 911121 AI tried for engineering management, ref SDS 9 5609,
560443 -     but has not been effective. ref SDS 9 5848]
560445 -      ..
560446 -     [On 940603 work at Stanford on "mediators" for artificial
560447 -     intelligence. ref SDS 23 0650
560449 -      ..
560450 -     [On 960304 Vanniver Bush article 1945 Atlantic Monthly calls for
560451 -     technology to augment intelligence contructing trails of
560452 -     associations through record of work to improve speed, accuracy
560453 -     understanding cause and effect. ref SDS 39 L47F
560455 -      ..
560456 -     [On 960321 meaning derived from experience associated with
560457 -     patterns of symbols and sound, i.e., language from alphabet and
560458 -     speech. ref SDS 41 2882
560460 -      ..
560461 -     [On 970116 Morris asks about fractionalized subjects managing
560462 -     complexity with SDS organic structure of context. ref SDS 51
560463 -     1732
560465 -      ..
560466 -     [On 000515 Mary Keeler's paper on philosophy of Charles Peirce
560467 -     indicates that experience drives logic, knowledge and meaning.
560468 -     ref SDS 76 5026
560470 -      ..
560471 -     [On 010622 Lenat tried to program experience into Cyc for AI.
560472 -     ref SDS 82 N63F
560474 -  ..
560475 - Distinctions between the brain and computers is explained...
560476 -
560477 -    1. Brain parallel, computers serial processing. ref OF 13 3058
560478 -    2. Reason by experience, not logic. ref OF 13 9993
560479 -    3. Brain processes a lot of information at once. ref OF 13 6119
560480 -    4. Brain evolved from world experience. ref OF 13 4226
560481 -    5. AI cannot emulate complexity that produced brain. ref OF 13 8444
560482 -    6. Early view of "intelligence" by Plato, wrong, ref OF 13 4077
560483 -    7. Computer cannot match human memory, ref OF 13 0490
560484 -    8. Crick's work on brain, ref SDS 19 8381
560485 -    9. Common sense, Baker Street reasoning, ref OF 13 6825
560486 -   10. Conscious & subconscious, ref OF 19 9446
560487 -   11. Stories are memory and knowledge filters, ref OF 19 0450
560489 -  ..
560490 - SDS was created to capture and link experience and integrate it with
560491 - time.  (See "Connectionist Theory" below, ref SDS 0 6006)
560492 -
560493 -           [On 950925 reviewed book on human cognition that organizes
560494 -           complexity into pattersn and relies on experience of
560495 -           sequence to identify patterns. ref SDS 32 3888]
560497 -            ..
560498 -           [On 960321 Dr. Landauer's work seems to support Campbell's
560499 -           explanation of human mental processes, ref SDS 41 8888, and
560500 -           also at ref SDS 41 8966.]
560502 -            ..
560503 -           [On 960212 developed idea of Concurrent Discovery to apply
560504 -           these ideas. ref SDS 36 1432]
560506 -            ..
560507 -           [On 970525 Repository of Experience is a new expression of a
560508 -           data base to support the mind's need for experience in
560509 -           making decisions. ref SDS 53 4700]
560511 -            ..
560512 -           [On 980613 article that computers applications not well
560513 -           enough designed to support management needs for a "Virtual
560514 -           Office" which is the same goal as relying on "experience."
560515 -           ref SDS 62 0526
560517 -            ..
560518 -           [On 980722 Intel uses Powerpoint and email that does not
560519 -           seem to provide the "experience" base needed to improve
560520 -           management productivity. ref SDS 63 4826]
560522 -            ..
560523 -           [On 980808 linked to web site to explain "intelligence" see
560524 -           ref SDS 64 1638]
560525 -
560527 -  ..
560528 - Brain Stores Stories:  Chains of Commonly Related Experience
560529 -
560530 - Campbell explains the brain "stores" information it encounters, and
560531 - connects it up into related chronologies of cause and effect,
560532 - ref SDS 0 F582, that comprise patterns of experience based on context,
560533 - see above, ref SDS 0 3002, and below ref SDS 0 6006
560534 -
560535 -     [On 940320 the meaning of religion to "link back to original
560536 -     sources" helps people remember experience from daily life that
560537 -     reveals complex connections about cause and effect, called
560538 -     "lessons learned." ref SDS 20 0001
560540 -  ..
560541 - Patterns of connections are called a narrative, or "story," ref OF 19
560542 - 0585, which accumulate over time into human experience called history
560543 - and analysis.  The importance of stories to human thinking and
560544 - knowledge is evident from the common question...
560545 -
560546 -
560547 -                       What't the story?
560549 -      ..
560550 -     Frustration, anger, loss, conflict, crisis and calamity occur when
560551 -     people make mistakes because there wasn't enough time to get the
560552 -     story right, nor to get the full story, and this is explained by
560553 -     the common complaint...
560554 -
560555 -
560556 -                         Nobody listens!
560557 -
560559 -  ..
560560 - SDS provides a consistant format to "report" that facilitates analysis
560561 - by writing coherent stories that integrate current events, commonly
560562 - called contemporaneous documentation, with related history. see POIMS,
560563 - ref OF 3 2300  SDS further enables people to connect past history to
560564 - future consequences, explained on 890523. ref SDS 1 P13O  Constructing
560565 - a continuous record that connects past, present, and future, i.e.,
560566 - time management, is further organized with organic structures that
560567 - segment stories based on the context of human needs, also, explained
560568 - on 890523. ref SDS 1 SQ5L Integrating time and context management
560569 - enables people to find and retrieve specific details when needed that
560570 - convey knowledge of cause and effect relevant to current
560571 - circumstances.  This helps "listening" so people can understand, i.e.,
560572 - learn, and follow up, "plan," to get things done quickly and
560573 - accurately, as related on 890809. ref SDS 3 CJ9J  Finding critical
560574 - details further enables people to create connections quickly that
560575 - expand the body of knowledge.  Continual learning that expands the
560576 - body of knowledge converts negative drain on productivity into a
560577 - strong synergy between thinking and doing, explained in POIMS.
560578 - ref OF 1 2050
560580 -         ..
560581 -        [On 950204 SDS has a lot of fire power to improve writing so
560582 -        that capturing organizational memory is fast and easy.
560583 -        ref SDS 26 4995
560585 -         ..
560586 -        [On 011105 reviewed phrase What's the story. ref SDS 87 VK7O
560588 -  ..
560589 - The mind continually grows billions of connections that enable calling
560590 - on a vast "store" of relevant experience all at once using parallel
560591 - processing, ref OF 13 0075  Most of these mental metrics occur in the
560592 - subconscious mind and only give summary results to the conscious mind,
560593 - explained below. ref SDS 0 0405  New information is instantly tested
560594 - for similarity with experience of comparable context connected to
560595 - patterns of conduct that have yielded results from successful to
560596 - unsuccessful. ref OF 13 0075  Storing information connected into
560597 - patterns produces "stories" the mind tells itself, ref OF 19 0450, by
560598 - continually constructing history that becomes knowledge about cause
560599 - and effect as the weight of repeated experience for comparable context
560600 - establishes reliability over time.
560602 -  ..
560603 - Time seems to be a critical component of knowledge seen by the common
560604 - introduction to a story...
560605 -
560606 -                      Once upon a time...
560607 -
560608 - ...because time imparts sequence that indicates cause and effect, a
560609 - key dimension of human knowledge. ref OF 19 0540
560611 -  ..
560612 - The importance of time is evident in the common question people ask...
560613 -
560614 -                      Then what happened?
560615 -
560616 - ...because understanding sequence of events enables people to learn
560617 - cause and effect and exercise judgement about the veracity of the
560618 - story based on correlations with experience and history.  The story is
560619 - not plausible nor believable, does not hold water, if the sequence of
560620 - events conflicts with a lot of experience showing events usually do
560621 - not occur in the manner conveyed.
560623 -        ..
560624 -       [On 900319 article supports Campbell's view. ref SDS 5 1323]
560626 -        ..
560627 -       [On 940219 article on Francis Crick who developed DNA and now
560628 -       works on Cognitive Science issues. ref SDS 19 8381]
560630 -        ..
560631 -       [On 960325 reviewed Dr. Tom Landauer's ideas on dimensionality
560632 -       to explain how the mind connects information, ref SDS 43 1100,
560633 -       and on 960809 for concept of "meaning space" ref SDS 50 7860.]
560635 -        ..
560636 -       [On 960620 prepared paper to define "Knowledge Space" based on
560637 -       legal brief concept of linking that connects relevant
560638 -       information, ref SDS 48 3516, into a coherent "story" that gives
560639 -       meaning to information based on context. ref SDS 48 1485
560641 -        ..
560642 -       [On 960627 technology must help generate timely "history" to
560643 -       improve management, from meeting with Intel, ref SDS 49 4899.]
560645 -        ..
560646 -       [On 970125 "analysis" in SDS records constructs a story that
560647 -       connects information into understanding cause and effect based
560648 -       on the context of alignment with experience, history and
560649 -       controlling authority in objectives, requirements and
560650 -       commitments. ref SDS 52 U24N
560652 -        ..
560653 -       [On 990303 scientific paper supports "stories" as a process of
560654 -       the mind recoding. ref SDS 66 2838]
560656 -        ..
560657 -       [On 000307 article on future society will rely on stories, as
560658 -       technology relieves demand for physical work. ref SDS 75 0783]
560659 -
560661 -  ..
560662 - Stories Give Information Meaning that Produces "Knowledge"
560663 -
560664 - Stories constructed by the brain provide cause and effect by linking
560665 - beginning, context and endings (results), which give information
560666 - meaning. ref OF 19 0585 and ref OF 19 0600  Creating billions of
560667 - connections and parallel processing, ref OF 13 0075 produces rules or
560668 - paradigms, also "patterns" of cause and effect for evaluating and
560669 - acting on future information.  Once we know the "story" and accept it
560670 - based on sufficient experience and/or credible sources, per above,
560671 - ref SDS 0 F582, the story becomes knowledge, history, experience and
560672 - common sense that drives what Campbell calls "Baker Street reasoning."
560673 - ref OF 13 G53I and ref OF 13 8388 -- discussed above. ref SDS 0 5443
560675 -  ..
560676 - Most stories unfold over time; however, at any particular time we are
560677 - unaware of not having the "full story."  Nor are we aware of having
560678 - made the wrong connections which can result in being incorrect about
560679 - what we "know," in which case we have false knowledge and our common
560680 - sense leads us astray.
560681 -
560682 -      [Discussed "stories" to store information at meeting on 960627
560683 -      with Intel, ref SDS 49 7361.]
560685 -       ..
560686 -      [On 990303 scientific paper supports "stories" as a process of
560687 -      the mind recoding. ref SDS 66 2838]
560689 -       ..
560690 -      [On 000307 article on future society will rely on stories, as
560691 -      technology relieves demand for physical work. ref SDS 75 0783]
560693 -       ..
560694 -      [On 000518 presentation at SRI explained knowledge in relation to
560695 -      meaning and stories. ref SDS 77 3528
560697 -       ..
560698 -      [On 020608 IBM working on using "stories" for knowledge
560699 -      management. ref SDS 90 NP54
560700 -
560701 -
560703 -  ..
560704 - Connections Convert Information Into Knowledge
560705 -
560706 - Campbell on page 48 expressly cites distinction between information
560707 - and knowledge. ref OF 13 6942
560708 -
560709 - SDS uses "Connectionist" methods (see below ref SDS 0 6006) to build
560710 - "stories" - ref SDS 0 3016, as explained in POIMS, ref OF 2 0582, and
560711 - the New World Order..., ref OF 9 5738).  Campbell discusses the mental
560712 - process of "thinking" and "reasoning" - ref OF 13 1941, and describes
560713 - the mind bulding a "web of connections" at ref OF 13 3185
560714 -
560715 -     [On 960213 article on mental connections. ref SDS 37 0000]
560717 -      ..
560718 -     [On 960409 article in Time on how brain "Turns water into wine.",
560719 -     ref SDS 45 7211]
560721 -      ..
560722 -     [On 960319 developed exercise to show "It's too noisy!" when too
560723 -     much information causes connections to fail. ref SDS 40 8830].
560724 -
560726 -  ..
560727 - Common sense is defined...
560728 -
560729 -         ...the possession of vast amounts of varied knowledge about
560730 -         the world, but also the ability to mobilize, quickly and
560731 -         easily, parts of that knowledge that are relevant to the
560732 -         problem at hand. ref OF 13 2772
560733 -
560734 - ...the NWO paper explains limitations of "common sense" and ways for
560735 - technology to work better. ref OF 9 4235
560737 -     ..
560738 -    SDS enables people to capture mental "connections" and draw on them
560739 -    in a similar way.
560740 -
560741 -         [On 951011 the SDS design is counterintuitive and so seems to
560742 -         defy "common sense." ref SDS 34 1341
560743 -
560745 -     ..
560746 -    Information v. Knowledge
560747 -
560748 -    An easy way to way to grasp the distinction between information and
560749 -    knowledge is to consider the statement:
560750 -
560751 -        [On 011102 followed up. ref SDS 86 V25G
560753 -          ..
560754 -         SDS lifts the capacity to think, remember and communicate.
560756 -     ..
560757 -    It would be true for anyone reading the above statement to say that
560758 -    they have been "informed" about what SDS does, but it would also be
560759 -    correct for most to say that they do not believe that fundamental
560760 -    capacity to "think" can be increased, and so they would likely say
560761 -    that yes, they have been informed of this feature, but they do not
560762 -    "know" that it is true, and so they cannot say that they "know"
560763 -    that SDS can lift the capacity to think, remember and communciate.
560764 -
560765 -          [On 020415 example losing sale because boss' "knowledge" that
560766 -          communication cannot be improved rejects information that SDS
560767 -          improves communication. ref SDS 89 5N3M
560769 -           ..
560770 -          [On 030513 Walt Okon at DISA does not believe SDS is the best
560771 -          way to find the right information at the right time.
560772 -          ref SDS 93 9I6O
560773 -
560775 -     ..
560776 -    Experience and Credibility
560777 -
560778 -    When people directly experience a causual relationship, or are told
560779 -    information by a source they consider is "credible," then they say
560780 -    they "know" something.  Thus, "knowledge" seems related to belief
560781 -    arising from direct experience or from reports of experience by
560782 -    others in whom the person has "faith."  Both conditions involve
560783 -    connections between cause and effect that comprise an endless web
560784 -    of cooboration about the correctness of "information" relative to
560785 -    personal values and paradigms (see also "Common Sense" discussed in
560786 -    the next para)  When information deviates from personal experience
560787 -    or assertions from credible sources, the information is suspect.
560788 -    Persistant or very credible inconsistant information challenges
560789 -    paradigms, and ultimately values.  This is the way SDS converts
560790 -    mere information into knowledge.  It empowers the user to create a
560791 -    continuous web of connected information that points to the
560792 -    correctness of particular information based on how well it lines up
560793 -    i.e., "aligns," over time.  This constitutes a "metric" of
560794 -    understanding.
560795 -
560796 -        [See "fragility of knowledge at ref SDS 26 line 139.]
560798 -         ..
560799 -        [See "It's Too Noisy, ref SDS 40 line 428.]
560801 -         ..
560802 -        [See Landauer on role of experience and knowledge acquisition,
560803 -        per ref SDS 41 8888.]
560804 -
560805 -
560806 -
560807 -
5609 -

SUBJECTS
Common Sense Remember Incorrect Incomplete Recode 5% Gist Feature Not
Paradigms Fill in Gaps to Understand Quickly Based on Experience
Feelings Common Sense Pay Price of Murphy's Law Unexplained Mistakes
Gist Remembring Incorrectly Incomplete Gist Feature Not Bug 5% - 10%
Murphy's Law Common Sense Relying on Memory of Experience Paradigms W

6507 -
650801 -  ..
650802 - Paradigms, Schemas, Patterns, Theories
650803 - Common Sense and Warm Fuzzy Feelings Lead to Murphy's Law
650804 -
650805 - The brain solves ambiguity by filling in missing information -- it
650806 - draws instantly on a vast reservoir of "knowledge" about how things
650807 - "normally work" based on memory of impressions connecting cause and
650808 - effect from experience (see "connectionist theory, below, ref SDS 0
650809 - 6006) stored in the subconscious. see ref OF 13 9032, as further
650810 - explained above, ref SDS 0 F582, also below on "blind spots."
650811 - ref SDS 0 6447  Filling the gaps using "common sense" to link cause
650812 - and effect that predicts future results taking a course of action is
650813 - called "Baker Street" reasoning, per above. ref SDS 0 5443
650814 -
650815 -     [On 900319 article supports Campbell's view. ref SDS 5 1323]
650817 -      ..
650818 -     [On 980307 Andy Grove cites experience at Intel shows mental maps
650819 -     are awfully forgiving of ambiguity; people remember the wrong
650820 -     connections and not recognize error; so checking the record is
650821 -     critical for effective management. ref SDS 60 3668
650823 -  ..
650824 - Memory and impressions, also called...
650825 -
650826 -
650827 -          "feelings"     "gut feelings"   "warm fuzzy feelings"
650828 -
650829 -
650830 - ...and
650831 -
650832 -                        "common sense"
650833 -
650834 -
650835 - ...furnish the brain clues to construct plausible stories, per above,
650836 - ref SDS 0 3016, that enable people to make fast judgements about
650837 - linking cause and effect for taking action in daily life. ref OF 13
650838 - line 303  A mamal that was weaker and slower than its predators needed
650839 - quick-wits in order to survive.  The human brain evolved
650840 - "intelligence" machinery to do that, based on the environment that
650841 - forged its evolution.
650842 -
650843 -     [On 020608 knowledge define case study hard for people to
650844 -     grasp, ref SDS 90 CC6J; philosophy grounding for "Knowledge
650845 -     Management" reviewed 050115, ref SDS 96 SF5K, correlates with
650846 -     cognitive science reviewed 960518, ref SDS 94 GS58, management
650847 -     tasks considered 000307, ref SDS 75 767G, and physical science
650848 -     locality principle power of knowledge predicts and controls the
650849 -     future, reviewed on 040312, ref SDS 94 YH4G
650851 -  ..
650852 - The danger of snap-judgements from cursory impressions and feelings in
650853 - the modern, complex environment, is set out below. ref SDS 0 6689
650855 -  ..
650856 - This leads to "Murphy's Law" per below. ref SDS 0 4456.
650857 -
650858 -     [On 940609 brain fills in visual blind spots. ref SDS 24 0020]
650859 -
650860 -     [See application of "common sense" at ref SDS 34 7008.]
650861 -
650862 -     [See application of schemas in poetry, song, ref SDS 28 0030.]
650864 -      ..
650865 -     [On 960212 developed idea of Concurrent Discovery to apply these
650866 -     ideas. ref SDS 36 1432]
650868 -      ..
650869 -     [On 960409 Time magazine article says thinking occurs in the
650870 -     subconscious. ref SDS 45 0505]
650872 -      ..
650873 -     [On 960518 mechanism for knowledge acquisition, commonly called
650874 -     learning, explained in cognitive science as vector dimension-
650875 -     matching for induction, commonly called "guessing," operating on
650876 -     memory of experience selected according to context. ref SDS 46
650877 -     GS58
650879 -      ..
650880 -     [On 980307 Andy Grove's book "Only the Paranoid Survive" says
650881 -     managers must invest time for analysis to discover and correct
650882 -     ambiguity of mental maps. ref SDS 60 3668]
650883 -
650884 -
650885 -
650886 -
6509 -

SUBJECTS
Conscious Subconscious Processing Binary Structure of Existence
Summary in Conscious Mind Connected to Details in Subconscious Consci

6704 -
670501 -      ..
670502 -     Conscious v. Subconscious = Summary v. Details
670503 -
670504 -     Campbell explains a 2-tier architecture of cognition, per POIMS.
670505 -     ref OF 2 6J9J
670506 -
670507 -     Most of the "thinking" process occurs in the subconscious mind.
670508 -     Billions of calculations are performed instantly in parallel,
670509 -     described above, ref SDS 0 F582, to tell the conscious mind, for
670510 -     example, that it is observing a "cat." ref OF 19 9446
670512 -      ..
670513 -     The conscious mind gets only a summary of the details processed by
670514 -     pattern matching against experience for selecting an appropriate
670515 -     schemas (also "paradigms" -- see above, ref SDS 0 6831) in the
670516 -     subconscious, which is used to guide performance of a deliberate
670517 -     act, such as crossing a street, take a bite of food, sign a
670518 -     contract, buy a car, select a movie.  The conscious mind works too
670519 -     slowly (i.e., deliberately using sequential rather than parallel
670520 -     processing) to handle the huge amount of detailed calculation
670521 -     performed by the subconscious. ref OF 19 7W9M and ref OF 19 V138
670522 -
670523 -         [On 950204 discussed theory of Communication Metrics to reduce
670524 -         mistakes by strengthening alignment. ref SDS 26 XN37
670526 -          ..
670527 -         [On 960325 Landauer's paper on knowledge acquisition offers a
670528 -         theory of induction using a method of dimension matching to
670529 -         correlate patterns that explain how the mind "thinks."
670530 -         ref SDS 43 1100
670532 -          ..
670533 -         [On 960325 Landauer explains the brain performs billions of
670534 -         parallel computations instantly to resolve word usage
670535 -         ambiguity based on context. ref SDS 43 046X
670537 -          ..
670538 -         [On 960809 Landauer's paper defines "meaning space" which may
670539 -         be another way to explain the subconscious holds the details
670540 -         of life experience. ref SDS 50 0000]
670542 -          ..
670543 -         [On 960620 developed concept of "knowledge space" to explain
670544 -         SDS data base structures and functions. ref SDS 48 3516]
670546 -      ..
670547 -     The conscious and subconscious model of cognition reflects the SDS
670548 -     design of storing information structure and connections by linking
670549 -     summary to details.  SDS connections are not affected by emotion
670550 -     and interceeding events that dynamcially alter human knowledge
670551 -     structures.
670552 -
670553 -         [On 960409 article in Time magazine says thinking occurs in
670554 -         the subconscious. ref SDS 45 0505]
670556 -          ..
670557 -         [Same article says intelligence process converting information
670558 -         into knowledge is equivalent to "converting water into wine."
670559 -         ref SDS 45 7211]
670561 -          ..
670562 -         [On 960519 reviewed concept of connecting Summary to Detail.
670563 -         ref SDS 47 0000]
670565 -          ..
670566 -         [On 970829 book on management cites "limited span of
670567 -         attention" that limits the conscious mind to focus on things
670568 -         within a particular time span. ref SDS 55 7721]
670570 -          ..
670571 -         [On 980808 developed idea of summary linked to details as
670572 -         corollary to conscious and subconscious. ref SDS 64 2100 and
670573 -         also at ref SDS 64 2071
670574 -
670576 -      ..
670577 -     Subjects Sterotypes Theories Paradigms Templates form Knowledge
670578 -
670579 -     These seem to be different ways to describe the capacity of the
670580 -     mind to create rules for summarizing at the conscious state of
670581 -     awareness, in order to quickly understand the constant stream of
670582 -     information the mind receives. ref OF 18 PU4N  It relates to
670583 -     common sense because this would be the first level of filter or
670584 -     set of templates/paradigms that would be applied.
670586 -      ..
670587 -     Paradigms, theories, patterns are explained on page 128:
670588 -
670589 -        A theory is a summary that gives "meaning" to a lot of detail,
670590 -        as a device that stores and organizes knowledge, putting
670591 -        together the bits and pieces of data that have been observed
670592 -        into a coherent whole, and also providing a pattern of
670593 -        connections into which future observatios can be fitted.  It
670594 -        reduces the amount of new information about the world that is
670595 -        needed for understanding, and amplifies that small amount by
670596 -        means of the knowledge it stores.
670597 -
670598 -           [On 960409 Time magazine article cites theory of cognition
670599 -           based on paradigms. ref SDS 45 0505.]
670601 -            ..
670602 -           [On 921217 discussed "paradigm shifts embodied by the SDS
670603 -           program. at ref SDS 13 1829
670604 -
670606 -         ..
670607 -        Catagories Enable Intelligence Organic Subject Structures
670608 -
670609 -        Intelligence uses "catagories" of abastraction based on rules
670610 -        of association formed from experience that construct paradigm,
670611 -        sterotype and theory to streamline understanding by requiring
670612 -        less information for limited span of attention to reach a
670613 -        useful conclusion, rather than process all information using
670614 -        logical reasoning, because using all available information
670615 -        overwhelms span of attention and takes more time than is often
670616 -        available. ref OF 18 P15N and ref OF 18 636I
670618 -         ..
670619 -        Abstractions recognize levels of catagories that fit an organic
670620 -        model of existence, which focus attention at the most useful
670621 -        level of detail at the moment. ref OF 18 QM5K
670622 -            ..
670623 -            Seems to align with SDS organic subject structures
670624 -            that applies DNA process for growing knowledge, explained
670625 -            on 890523. ref SDS 1 P13O
670626 -
670627 -              [On 910221 considered subjects again, ref SDS 7 RR5I, in
670628 -              relation to organic structure evident in process of
670629 -              literacy, writing and alphabet technology. ref SDS 7 OP7M
670631 -               ..
670632 -              [On 960324 Landauer's paper on induction indicates
670633 -              subjects are established based on frequency of
670634 -              encountering patterns that appear associated with other
670635 -              patterns. ref SDS 42 YT6O
670637 -         ..
670638 -        Thinking about people in sterotypes is a form of cognitive
670639 -        economy... obtaining the most information about the world with
670640 -        the least mental effort, and it is a natural type of
670641 -        "reasoning" for us, because our knowledge is organized in
670642 -        memory, not according to the principles of logic, but in such a
670643 -        way as to reduce the complexity of the world, while still being
670644 -        able to make sense of it. The need to be economical in
670645 -        processing information with limited biological capacity for
670646 -        span of attention, and limited time is set against the need to
670647 -        be completely rational. ref OF 18 E58L
670649 -         ..
670650 -        Generalizing, throwing away information, reducing complexity,
670651 -        is essential to the success of natural intelligence. It is one
670652 -        way in which we are superior to artificial-intelligence
670653 -        programs. The social world is perhaps the most complex the mind
670654 -        encounters, and the need to organize knowledge so as to amplify
670655 -        the small amount of information we are able to observe is all
670656 -        the more imperative. Yet the more we generalize, the more
670657 -        unreal that world becomes. ref OF 18 MF5F
670658 -
670659 -            [On 960324 Landauer's Plato's Problem explains complexity
670660 -            of subject management. ref SDS 42 8566.
670662 -             ..
670663 -            [On 960324 intelligence uses "guessing" per Landauer's
670664 -            paper on Plato's Problem. ref SDS 42 0083
670666 -         ..
670667 -        This may be one reason why SDS organic subject structure helps
670668 -        to lift capacity to think by alerting people to possibilities
670669 -        beyond those that occur on the spur of the moment, as explained
670670 -        on 890523, ref SDS 1 P13O, and later on 910221, ref SDS 7 RR5I,
670671 -
670672 -            [On 970829 role of intelligence to form subjects that
670673 -            enable limited "span of attention" to manage complexity is
670674 -            recognized in management science. ref SDS 55 4476
670676 -             ..
670677 -            [On 971001 calculation of "rework" due to subjects that
670678 -            impact work but fall outside the span of attention,
670679 -            ref SDS 56 4472
670681 -             ..
670682 -            [On 970108 USACE reports SDS organic subject structure
670683 -            expands span of attentino, saves time and money.
670684 -            ref SDS 58 1273
670686 -             ..
670687 -            [On 990303 human mental biology is limited to remember
670688 -            about 7 subjects at a time in the conscious span of
670689 -            attention. ref SDS 66 5328
670690 -
670691 -
670692 -
6707 -

SUBJECTS
Remembering Incorrectly Gist Understand Aided Paraphrase Recode Perso
Microcosm Subconscious Thought Complex
Feature Not Bug 5% - 10% People Remember Gist of Events, Reading, Ste
Common Sense Remember Incorrect Incomplete Recode 5% Gist Feature Not
We Pay a Price Common Sense Remember Incorrect Incomplete Recode Para
Calculate Cost Savings Good Management Difficult Because Better Manag
People Pay a Price for Relying on Common Sense that Expands Informati
Productivity Earnings Stock Prices Price People Pay for Relying on Co
Gist Remember More than 5% New Way of Thinking Through Writing Planni
Capturing Organizational Memory Who What When Where Why How; 901011
Campbell, Jeremy People Pay Price Remembering Gist 5% and Filling Gap

9213 -
921401 -         ..
921402 -        Price People Pay Using Induction to Rely on the Gist of Things
921403 -        Induction Theory of Learning Amplifies Improvished Information
921404 -        Prejudice, Discrimination - We Pay a Price of Little Mistakes
921405 -        Common Sense Fill in Gaps Pay a Price for Relying on Intuition
921406 -
921407 -        As noted below, the human mind innately connects the continuous
921408 -        stream of daily information with prior knowledge, ref SDS 0
921409 -        6006, using paradigms to accomodate ambiguity, ref SDS 0 6831,
921410 -        by applying patterns of sequence from memory of personal
921411 -        experience to understand cause and effect. ref SDS 0 0405
921412 -
921413 -            [On 980405 poeple worry that because everything is related
921414 -            to everything else, managing context and connections is a
921415 -            hopeless task; overlooks long march of civilization using
921416 -            records management and library science to aid human
921417 -            cognition in understanding complexity, even though every
921418 -            connection cannot be tracked. ref SDS 61 R63L
921419 -
921421 -  ..
921422 - People Pay a Price Using Common Sense Remembering Gist
921423 -
921424 - Campbell states on page 18....
921425 -
921426 -        "We pay a price for acting on limited information...  We extend
921427 -        and amplify impoverished data on the basis of what we know
921428 -        about how the world typically behaves, and the result is that
921429 -        prejudice becomes a natural part of "rational" thought.
921430 -        Avoiding the risk of prejudice involves the greater risk of
921431 -        being innocent about the world.  Worldly innocence is not a
921432 -        hallmark of our species because it impinges on the ability to
921433 -        survive." ref OF 13 9563
921434 -
921435 -            [On 960324 Landauer's Paper Plato's Problem explains LSA
921436 -            mathematical model demonstrates how the brain can amplify
921437 -            information with connections to experience that learns
921438 -            through induction. ref SDS 42 Y16Q
921440 -             ..
921441 -            [On 020608 knowledge define case study hard for people to
921442 -            grasp, ref SDS 90 CC6J; philosophy grounding for "Knowledge
921443 -            Management" reviewed 050115, ref SDS 96 SF5K, correlates
921444 -            with cognitive science reviewed 960518, ref SDS 94 GS58,
921445 -            management tasks considered 000307, ref SDS 75 767G, and
921446 -            physical science locality principle power of knowledge
921447 -            predicts and controls the future, reviewed on 040312,
921448 -            ref SDS 94 YH4G
921449 -
921450 -
921452 -  ..
921453 - Murphy's Law Caused by Common Sense Price of Induction
921454 - Gist Memory Fast Erroneous Oftem Adequate Remembering Only Gist
921455 - People Maintain Alignment Critical Details for About 1 Minute
921456 - Remembering the Gist of the Story Forgetting Critical Details
921457 -
921458 - Erroneous memory of chronology causes mysterious mistakes attributed
921459 - to "Murphy's Law."
921461 -  ..
921462 - The mind makes mistakes using "common sense" from experience to fill
921463 - in the gaps remembering only fragments of events. ref OF 13 V923
921464 - Errors relying on the gist of the story and forgetting alignment of
921465 - critical details begins almost immediately, but often go unnoticed
921466 - when people are busy. ref OF 18 0837, and above, ref SDS 0 6831 and
921467 - ref SDS 0 4456
921468 -
921469 -      [On 950204 people remember the gist of the story and forget
921470 -      alignment of critical details almost immediately when getting a
921471 -      constant flow of information in meetings, calls, and documents,
921472 -      ref SDS 26 0550; Communication Metrics captures a greater share
921473 -      of daily events and adds organization and connections to
921474 -      triangulate meaning and enable finding critical details,
921475 -      correlations, implications and nuance in time to be effective.
921476 -      ref SDS 26 J67M
921478 -       ..
921479 -      [On 040622 Jack Park explains requirements for "sensemaking" that
921480 -      uses tools and skills to avoid paying the price of making the
921481 -      wrong connections. ref SDS 95 G44L
921483 -  ..
921484 - Using common sense to remember incorrectly by generalizing to grasp
921485 - the "gist" of a story relative to human needs, especially safety, is
921486 - inherently human. ref OF 18 MF5F  Campbell calls this "Baker Street"
921487 - reasoning that fills in the gaps by drawing on memory of relevant
921488 - experience about how the world usually works, per above. ref SDS 0
921489 - 5443  Thus, not only is memory erroneous by only remembering parts of
921490 - the story, the process of filling in the gaps by drawing on memory of
921491 - relevant experience can just as likely be incorrect, especially when
921492 - people are pressed for time.
921493 -
921494 -      [On 960518 limited span of attention explained by Landauer's LSA
921495 -      paper, ref SDS 46 8787, further defining "meaning drift" causes
921496 -      errors relying on memory. ref SDS 46 3734
921498 -       ..
921499 -      [On 970707 management degrades to entropy because continual
921500 -      information from meetings, calls, and documents increases
921501 -      complexity that overwhelms management; people rely on remembering
921502 -      the gist of the story causing continual bumbling that eventually
921503 -      reaches critical mass and explodes with loss of lives, time, and
921504 -      money. ref SDS 54 0108
921506 -       ..
921507 -      [On 980307 Andy Grove at Intel writes that mental maps are
921508 -      awfully forgiving of ambiguity, and so requires taking copious
921509 -      notes for accurate memory. ref SDS 60 3668
921511 -       ..
921512 -      [On 990303 limited span of attention, ref SDS 66 6120, requires
921513 -      paraphrasing to aid memory by recoding information to fit
921514 -      personal experience.  This works in meetings because people
921515 -      filter out differences based on context evident at the time.
921516 -      However, recursive paraphrasing in continual meetings, calls and
921517 -      email loses original context, absent proactive alignment; over
921518 -      time the gap widens causing original meaning to drift away,
921519 -      ref SDS 66 VX6G, as occurs in the popular "telephone" game,
921520 -      explained on 971229. ref SDS 59 1526
921522 -       ..
921523 -      [On 000307 people only remember the "gist", 5% - 10% of what they
921524 -      read. ref SDS 75 1122
921526 -       ..
921527 -      [On 000927 research shows people only remember the gist, and it
921528 -      is often false. ref SDS 79 DX9F
921530 -  ..
921531 - This model of "intelligence" drawing on experience is powerful and
921532 - effective for making memory fast and easy, which is essential for
921533 - real-time activity to hunt, gather food, and fight for survival, drive
921534 - a car, hold a conversation, etc.  Accurate memory is less important
921535 - than speed in real-time activity that requires spontaneous reaction,
921536 - and which, in turn, filters out erroneous memory by triangulation with
921537 - feedback from the context of unfolding events. In other words, making
921538 - mistakes remembering is not very important in performing tasks that
921539 - provide feedback to enable real-time adjustment.
921540 -
921541 -     [On 991108 Havlock explains speech is a real-time mode of thinking
921542 -     that is driven by demands to be entertaining that holds attention
921543 -     in the moment, than by accuracy. ref SDS 72 4505
921545 -      ..
921546 -     [On 020608 knowledge define case study hard for people to
921547 -     grasp, ref SDS 90 CC6J; philosophy grounding for "Knowledge
921548 -     Management" reviewed 050115, ref SDS 96 SF5K, correlates with
921549 -     cognitive science reviewed 960518, ref SDS 94 GS58, management
921550 -     tasks considered 000307, ref SDS 75 767G, and physical science
921551 -     locality principle power of knowledge predicts and controls the
921552 -     future, reviewed on 040312, ref SDS 94 YH4G
921554 -  ..
921555 - Management communication, however, is inherently forward looking to
921556 - plan future activity, as explained in POIMS. ref OF 2 CZ8O  Therefore,
921557 - innate mental triangulation that filters out errors in real-time
921558 - conversation needs help to maintain accuracy beyond the context of
921559 - immediacy.
921561 -  ..
921562 - Communication in meetings, calls and documents concerns activity that
921563 - is both delayed for days, weeks, months and years, and is transferred
921564 - through many people.  When actual work is performed, people are often
921565 - far removed from the context of original sources, and are equally
921566 - removed from the experience of those who launched original
921567 - communication.  This means original context is lost, and original
921568 - meaning has drifted away through continual paraphrasing.  As a result,
921569 - while common sense works well to fill in the gaps by remembering the
921570 - gist of things when talking or sending an email, management
921571 - communication requires continual alignment to avoid continual mistakes
921572 - in accomplishing tasks over time.
921573 -
921574 -     [On 990303 paraphrasing is a common way to aid memory by recoding
921575 -     information to fit personal experience.  This works in meetings
921576 -     because people filter out differences based on context evident at
921577 -     the time.  However, recursive paraphrasing in continual meetings,
921578 -     calls and email loses original context, absent proactive
921579 -     alignment; over time the gap widens causing original meaning to
921580 -     drift away, ref SDS 66 VX6G, as occurs in the popular "telephone"
921581 -     game, explained on 971229. ref SDS 59 1526
921583 -  ..
921584 - Proactive mechanisms to maintain alignment aid innate common sense to
921585 - maintain accuracy and context over time.  Otherwise, remembering only
921586 - the gist of the story soon degrades to mere guess and gossip, and, as
921587 - Campbell notes, people pay a price for endless mistakes, because a
921588 - critical mass of bumbling can only end in loss, conflict, crisis and
921589 - calamity. ref SDS 0 4456
921591 -      ..
921592 -     [On 921021 NASA lost the Challenger Space Shuttle due to classic
921593 -     communication mistakes. ref SDS 10 4499
921595 -      ..
921596 -     [On 950327 information overload causes a pandemic of continual
921597 -     communication mistakes, causing loss of treasure and life.
921598 -     ref SDS 27 0200
921600 -      ..
921601 -     [On 971008 USACE reported Communication Metrics enables accurate
921602 -     communication to avoids mistakes that cause rework, saving time
921603 -     and money at the rate of 10:1. ref SDS 58 2710
921605 -      ..
921606 -     [On 990912 communication mistakes make going to the hospital for
921607 -     treatment more dangerous than driving and flying combined.
921608 -     ref SDS 69 0001
921610 -      ..
921611 -     [On 991001 NASA lost space probe to Mars because of error in
921612 -     communication. ref SDS 70 3077
921614 -      ..
921615 -     [On 030304 NASA lost Columbia Space Shuttle due to classic
921616 -     communication mistakes. ref SDS 92 KV6K
921618 -  ..
921619 - The problem of strengthening fragile memory was solved with invention
921620 - of writing.  Whereas, people cannot remember even one sentence
921621 - accurately from a discussion, when written down, people can accurately
921622 - remember an unlimited amount of communication over an unlimited amount
921623 - of time.  This improvement changed humanity from merely being a
921624 - dominate species, to enable civilization that separates people from
921625 - all other species.
921626 -
921627 -     [On 991108 the alphabet was an explosive technology that
921628 -     revolutionized human culture. ref SDS 72 5628
921630 -      ..
921631 -     [On 010622 Doug Lenant says writing makes people "superhuman."
921632 -     ref SDS 82 N668
921634 -  ..
921635 - POIMS explains good management evolved as a set of practices, commonly
921636 - called "literacy," ref OF 2 ER3G, that enables people to avoid paying
921637 - the price of bad management relying on remembering only the gist of
921638 - things, using common sense to guide spontaneous, stream-of-conscious
921639 - communication in meetings, calls and email. ref OF 2 23H5  However, as
921640 - writings multiply there is a new problem of finding a relevant writing
921641 - in time to be effective, and further, as management communiation
921642 - expands in meetings and calls there is the problem of not having
921643 - enough time to write everything down, cited on 890809. ref SDS 2 3S6H
921644 -
921645 -     [On 960406 people cannot find anything on computers because there
921646 -     is too much information to manage. ref SDS 44 4249
921648 -      ..
921649 -     [On 010916 people still cannot find anything on computers.
921650 -     ref SDS 85 KA6H; except for SDS that enables amazing memory for
921651 -     finding everything. ref SDS 84 0001
921653 -      ..
921654 -     [On 020608 Dave Snowden reports research at IBM shows people can
921655 -     speak faster than people can write. ref SDS 90 S48O
921657 -  ..
921658 - SDS solves this new problem with a flexible structure that makes
921659 - writing and finding a greater share of daily information fast and
921660 - easy, as explained on 890523. ref SDS 1 P13O  This improves
921661 - productivity by enabling people to remember correctly, as explained in
921662 - POIMS. ref OF 2 1115.
921663 -
921664 -     [On 940307 Morris advised that SDS linking is a self-evident
921665 -     benefit that improves human memory. ref SDS 21 J496
921667 -      ..
921668 -     [On 010425 Morris noted that SDS is a utopia because everything is
921669 -     in the right place at the right time. ref SDS 81 EP7F
921671 -  ..
921672 - The NWO explains the price people pay for bad management, when people
921673 - fail to pay the cost of good management. ref OF 9 0110
921674 -
921675 -     [On 900319 article supports Campbell's view. ref SDS 5 1323]
921676 -
921677 -     [On 921127 small, inconsequential matters later cause major
921678 -     problems that delay progress and increase costs. ref SDS 11 0674
921680 -      ..
921681 -     [On 960321 Tom Landauer's LSA supports role of experience as
921682 -     source of learning and reasoning. ref SDS 41 5873,
921684 -      ..
921685 -     [On 960324 "guessing" based on experience is method of human
921686 -     intelligence that causes error. ref SDS 42 0083
921688 -      ..
921689 -     [On 960518 meaning drift is price of powerful mind that uses
921690 -     inducation to expand information by guessing. ref SDS 46 3734
921692 -      ..
921693 -     [On 971008 people pay a huge price for correcting mistakes caused
921694 -     by meaning drift in the modern era. ref SDS 58 2979
921696 -      ..
921697 -     [On 990303 "recoding" that paraphrases information to aid memory
921698 -     by correlating personal experience, compounds and accelerates
921699 -     meaning drift that increases the price people pay for failure to
921700 -     align work with history, objectives, requirements and commitments.
921701 -     ref SDS 66 2838
921703 -      ..
921704 -     [On 990329 Pinker explains "common sense" is a feature not a bug
921705 -     to remember quickly rather than accurately, which is useful in the
921706 -     environment where the brain evolved because feedback and context
921707 -     reduced impact of misunderstanding; however the modern environment
921708 -     that relies on communication compounds error from meaning drift
921709 -     because context where information is ultimately applied is always
921710 -     different from original context that generated information, with
921711 -     the result that intervening recoding due to paraphrasing
921712 -     accelerates meaning drift. ref SDS 68 3196
921714 -      ..
921715 -     [On 000927 research shows people remember about 5% - 10% of the
921716 -     gist of things. ref SDS 79 PO4F
921718 -      ..
921719 -     [On 001207 too many people having too many problems causes
921720 -     productivity, earnings and stock prices to fall; a big price to
921721 -     pay for relying on common sense, rather than organizational
921722 -     memory. ref SDS 80 V54M
921724 -      ..
921725 -     [On 010911 national security failed because people failed to
921726 -     connect the dots to create intelligence from organizational
921727 -     memory. ref SDS 83 UP5K
921729 -      ..
921730 -     [On 020204 Enron biggest collapse into bankruptcy in US history
921731 -     because people relied on common sense rather than organizational
921732 -     memory that aligned the work with objectives, requirements and
921733 -     commitments. ref SDS 88 4N6F
921735 -      ..
921736 -     [On 020415 price people pay is about $40K per day that can be
921737 -     saved by using SDS. ref SDS 89 Q75M
921738 -
921740 -  ..
921741 - "Knowledge" is a "process," ref OF 13 3185, which supports the POIMS
921742 - concept of a natual management cycle to
921743 -
921744 -
921745 -                     Plan    Perform    Report
921746 -
921747 -
921748 -     ...that converts information into knowledge, ref OF 13 3058, was
921749 -     later supported by ISO 10006 calling for a process of traceability
921750 -     to original soruces to support continual learning, reported on
921751 -     950721. ref SDS 29 2846
921752 -
921753 -
921755 -  ..
921756 - Connectionist Theory Reflects Alphabet Technology
921757 -
921758 - Campbell explains the human mind connects information into stories of
921759 - life experience, noted above. ref SDS 0 F582  The alphabet is a
921760 - technology that enables the mind to externalize, convey, shape and
921761 - preserve, and refine connections in the mind. (see "stories"
921762 - ref SDS 0 3016 and ref SDS 0 0052)...
921764 -      ..
921765 -     Human memory is much less reliable than a computer, but it is
921766 -     vast, and associative by its very nature.
921768 -      ..
921769 -     Human memory cannot help but connect one thing it knows with
921770 -     another thing it knows.  It puts the world together in such a way
921771 -     that, given just a small fragment of information, it can amplify
921772 -     that fragment instantly, into a sizable parcel of knowledge, a
921773 -     process that often masquerades as logical reasoning. ref OF 13
921774 -     0491
921776 -  ..
921777 - This feature of cognition is cited in NWO. ref OF 9 PQ6J
921779 -  ..
921780 - Campbell further notes that people pay a price for relying on
921781 - assumptions remembering only the gist of the story, because many
921782 - connections the mind makes on automatic pilot are mistakes, per above.
921783 - ref SDS 0 7Z6G
921784 -
921785 -        [On 940609 alphabet technology is an analog of connectionist
921786 -        theory. ref SDS 25 8854]
921788 -         ..
921789 -        [On 960321 the "induction" theory in the LSA method described
921790 -        by Tom Landauer's paper on "Plato's Problem." ref SDS 41 8590]
921792 -         ..
921793 -        [On 960518 connected text applies alphabet. ref SDS 46 3374]
921795 -         ..
921796 -        [On 960409 "Turning Water into Wine" Biblical explanation for
921797 -        the mystery of human cognition that turns information into the
921798 -        power of knowledge, presented in a Time article, ref SDS 45
921799 -        7211]
921801 -         ..
921802 -        [On 980405 everything related to everything else, people worry
921803 -        context management and making connections with links to
921804 -        maintain alignment for accuracy is a hopeless task; overlooks
921805 -        long march of civilization using records management and library
921806 -        science to aid human cognition understanding complexity, even
921807 -        though every connection cannot be tracked. ref SDS 61 R63L
921809 -         ..
921810 -        [On 990317 glasses in cupboard analogy illustrates intelligence
921811 -        process based on Landauer's induction theory that new
921812 -        information adjusts meaning of everything else. ref SDS 67
921813 -        0594]
921815 -         ..
921816 -        [On 991108 history of alphabet technology. ref SDS 72 5628]
921818 -         ..
921819 -        [On 020820 Knowledge Management expert reports people giving up
921820 -        because constructing links takes more than 10 seconds to find
921821 -        sources, ref SDS 91 O1QQ, and accuracy in email discussions is
921822 -        not important enough to spend more time. ref SDS 91 UV6G
921824 -         ..
921825 -        [On 000113 "black box" explains Knowledge Management technology
921826 -        that has no design, no tools, no work product -- human mental
921827 -        connections total mystery, ref SDS 73 3380, reflecting Biblical
921828 -        mystery "turning water into wine."
921830 -         ..
921831 -        [On 040312 energy echanged connecting cause and effect drives
921832 -        the power of knowledge to control the future; theory from
921833 -        physics helps resolve some of the mystery about the mental
921834 -        process of making connections. ref SDS 94 YH4G
921836 -         ..
921837 -        [On 080124 case study anger, frustration, fear, willfully blind
921838 -        refusing to consider "connectionist theory" from cognitive
921839 -        science, and "locality principle" from physics for principled
921840 -        explanation of Knowledge Management, reflects cultural inertia
921841 -        of denial over many millennia to consider human mental
921842 -        processing beyond Biblical explanations of the soul that "turns
921843 -        water into wine." ref SDS 97 F25I
921845 -         ..
921846 -        [On 080502 health care Kaiser computer "Black Box" transaction
921847 -        ordering medication prescription results uncertain. ref SDS 98
921848 -        PW6M
921849 -
921850 -
921852 -  ..
921853 - Blind Spots, Common Sense, Common Experience
921854 - SDS Design Improves Human Mental Weaknesses
921855 -
921856 - Strengths and weaknesses of the mind are explained at ref OF 18 0740
921857 - supporting a core concept of POIMS applied at ref OF 2 line 508:
921858 -
921859 -        [On 940609 brain fills in visual blind spots. ref SDS 24 0020]
921861 -         ..
921862 -     •  Don't use the computer to replace what the mind does well:
921863 -
921864 -              makes decisions, exercising judgement.
921866 -         ..
921867 -     •  Use the computer to improve the mind's weaknesses:
921869 -               ..
921870 -              remembering chronology, cause and effect, details and
921871 -              associations.
921872 -
921874 -  ..
921875 - SDS creates chronologies on everything; associating information by
921876 - subject to establish relevance, and custom links to preserve and
921877 - quickly retrieve connections of cause and effect, all aid innate
921878 - cognition.
921880 -      ..
921881 -     Wisdom, Common Sense, Intuition Aided by SDS
921882 -     Baker Street Reasoning, Induction from Life Experience
921883 -
921884 -     SDS methodology leverages ability for the mind to fill in missing
921885 -     pieces using "induction" from paradigms and schemas, also called
921886 -     memory, experience, intuition, common sense, or "Baker Street"
921887 -     reasoning, explained above, ref SDS 0 5443, by providing fast
921888 -     access to a body of recorded "experience," which uses parallel
921889 -     processing to quickly test whether a hunch or guess is accurate,
921890 -     explained above, ref SDS 0 F582, and whether an intuition is
921891 -     really applicable for filling missing information to resolve
921892 -     ambiguity of mental maps, explained above, ref SDS 0 6831, and, if
921893 -     not, SDS points to other clues that can be quickly tested for
921894 -     relevance and accuracy.  Information that passes the test can be
921895 -     locked into a path of other related knowledge, so it is easier to
921896 -     find in the future.
921897 -
921898 -         [On 951011 common sense makes SDS difficult to understand,
921899 -         need wisdom. ref SDS 34 1341]
921901 -      ..
921902 -     This may be a practical definition of "wisdom" distinguished from
921903 -     "common sense."
921904 -
921905 -         [On 951106 applied concept of wisdom. ref SDS 35 4583]
921906 -
921907 -         [On 960227 distinguish information from knowledge and wisdom
921908 -         at ref SDS 38 9402]
921910 -          ..
921911 -         [On 950830 common sense, vision, wisdom, ref SDS 31 8550 and
921912 -         case studies as continual learning, ref SDS 31 2201.]
921914 -          ..
921915 -         [On 960324 Landauer's paper on cognitive science explains
921916 -         thinking as an induction provess that sounds like "guessing."
921917 -         ref SDS 42 0083
921919 -          ..
921920 -         [On 000723 Ransdell's letter explains "wisdom" derives from
921921 -         Socrates, as knowledge of how to live well. ref SDS 78 5022
921922 -
921923 -
921924 -
921925 -
921926 -
921927 -
921928 -
9220 -

SUBJECTS
SDS Product Definition,
POIMS definition, 930408
Remembering (linked records)
Automated Management
Common Sense, Experience

9707 -
9708 -   ..
970801 - The strength of the POIMS management cycle, ref OF 2 6649,
970802 -
970803 -
970804 -                       plan, perform, report
970805 -
970806 -
970807 - ...is further supported in part by Campbell's observation,
970808 -
970809 -       Interpretation is "horizontal," as Richard Palmer puts it, and
970810 -       must be made within a horizon of already granted meanings and
970811 -       intentions.  Whenever we read or hear language, we bring to it
970812 -       certain kinds of knowledge organized in certain ways, and these
970813 -       knowledge structures themselves arise from our previous
970814 -       experience of the world. This circular process, where
970815 -       understanding is necessary for interpretation, which in turn
970816 -       begets understanding, is called the hermeneutic circle.
970817 -       ref OF 18 PVYQ
970819 -  ..
970820 - See also knowledge structures and schemas explained on page 87.
970821 - ref OF 13 QUUR
970822 -
970823 -   My general idea is that every deliberate act humans take is
970824 -   supported by an inherent management, or "intelligence," cycle...
970825 -     ..
970826 -     We "plan" what we are going to do, e.g....
970827 -
970828 -
970829 -                       cross the street
970830 -
970831 -
970832 -        ...and draw on past experience to check to see if it is safe
970833 -        and decide on the best route and time to commence.  This is the
970834 -        "plan."
970836 -      ..
970837 -     We "perform" the plan, and in doing the task the mind absorbs new
970838 -     information from actual experience.
970840 -      ..
970841 -     We "report" new information by organizing, analysing and
970842 -     connecting with past experience to form new knowledge based on the
970843 -     degree of alignment perceived within the time before more
970844 -     information changes the focus of attention. This means the mind
970845 -     actually "reports" to itself, to complete the process,
970846 -
970847 -                      Plan    Perform    Report
970849 -    ..
970850 -   Indeed, the notion of "performing" the work is really just a greater
970851 -   breakdown of more micro (smaller) tasks that draw on experience and
970852 -   adding to it.  This supports our idea of a new understanding of
970853 -   managers performing work, as explained at ref OF 2 line 252.
970854 -
970855 -
970857 -    ..
970858 -   This supports the advantage of SDS as an "experience machine",
970859 -   presented at ref OF 2 line 515.  Campbell says the mind is a
970860 -   "knowledge machine," rather than a "logic machine, ref OF 13 line
970861 -   1560.
970862 -
970863 -      [Considered later in Tom Landauer's paper "Plato's Problem" at
970864 -      ref SDS 41 line 204.]
970865 -
970866 -
970867 -
970868 -
970869 -
970870 -
970871 -
9709 -