THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 16, 2001 09:35 PM Sunday; Rod Welch

Eric comments on Eugene's OHS/DKR system for FAQ-index to arguement.

1...Summary/Objective
......Topic Maps Can Strengthen Dialog Maps
......FAQ-index Organizes Conversation Email using Dialog Maps
......Dialog Maps Organize Conversation Email Using FAQ-index
......Discouraged Giving Up on Technology Can't Find Anything
......Archives Too Hard to Find Anything, People Discouraged
......Organizational Memory Requires Organization and Retrieval
......New Work Role Ontologist Convert Information into Knowledge
......KM Dilemma Improving the Work Takes More than 20 Minutes
......Organizing Record Takes Time, New Profession - Ontologist
......Technologies fail that take extra effort for knowledge management
...............Intel gave up on making computers useful for daily
...............Traction to improve email demonstrated advanced XML
...............CRIT produced a powerful KM system, but nobody used it
...............IBM attempted to convert LN into KM capability following
...............Browseup was demonstrated at SRI showing powerful new
..........Eric's report presents knowledge management dilemma....
......Engine Mine Archive Produce Ontology Monitored by Ontologists
......Ontology Inspection Agent Engine Automates Organizing Record

ACTION ITEMS.................. Click here to comment!

1...• Who is willing to pay for investing time to perform

CONTACTS 
0201 - Armstrong Consulting
020101 - Mr. Eric Armstrong
0202 - Eugene Eric Kim
020201 - Mr. Eugene Eric Kim

SUBJECTS
OHS/DKR Progress Announcement Soon by Eugene Kim, per Eric Armstrong
FAQ-index into an Argument, Eugene Kim's Work, Review by Eric Armstro
Organizational Memory Knowledge Repository History, Experience, Lesso
Engine Create Topic Map Dialog Map Organize Navigate Record
Search Engine Apply Topic Map Assemble Record Find Information
Tricky Procedures Play DKR for Wiki, Risky, 000614
Engineers Don't Want to Play DKR Do Engineering Management, 000614
Topic Maps Graphical Knowledge Representation
Knowledge Representation Ontology Organize Subjects Catagories Topics
Retrieval Information Reporting Search Engine
FAQ-style Index Email Dialog Map Retrieval
Search Find Retrieve Subjects Categores Topics Keywords DKR

3114 -
3114 -    ..
3115 - Summary/Objective
3116 -
311601 - Follow up, ref SDS B1 0001, ref SDS B0 A75O.
311603 -  ..
311604 - Received ref DRT 1 0001 from Eric Armstrong reporting on a meeting
311605 - with Eugene Kim.
311607 -  ..
311608 - The date of the meeting and attendees is not presented in Eric's
311609 - letter.
311611 -  ..
311612 - Eric explains new work Eugene has developed for OHS/DKR, which may
311613 - relate to pending announcement Eric mentioned in a letter on 010913.
311614 - ref SDS B0 A75O
311615 -
311616 -
311618 -       ..
311619 -      Topic Maps Can Strengthen Dialog Maps
311620 -      FAQ-index Organizes Conversation Email using Dialog Maps
311621 -      Dialog Maps Organize Conversation Email Using FAQ-index
311622 -
311623 -
311624 - Eric says today...
311625 -
311626 -      In those posts, Eugene described making "dialog maps" of
311627 -      conversations.  There was a nice graphic version in PNG form, and
311628 -      also an HTML version. ref DRT 1 845N
311630 -       ..
311631 -      "Dialog maps" are FAQ-style indexes into the discussions that
311632 -      would make a superb method for collecting and codifying the
311633 -      information available in email archives, WITHOUT modifying the
311634 -      archives. ref DRT 1 VE8G
311635 -
311636 -             [...below, there is discussion of an engine. ref SDS 0
311637 -             8M6K
311639 -           ..
311640 -          Eugene might mention how dialog is captured for mapping.
311642 -           ..
311643 -          Dialog mapping for email advances Doug Engelbart's objective
311644 -          for improving email, reported 000405. ref SDS 43 2484
311645 -
311646 -              [On 010917 Eugene reports the initial purpose is to
311647 -              manage email, not capture and organize dialog and
311648 -              discussion during meetings. ref SDS B2 S44G
311650 -               ..
311651 -              [On 041208 Murray Altheim requests feedback on pilot
311652 -              testing his software project for organizing notes into
311653 -              different subjects that aid writing; a survey illustrates
311654 -              how to engage customers in paying attention to Cyerle for
311655 -              supporting tasks people care about. ref SDS C6 P67J
311657 -           ..
311658 -          Codifying email archives might make it possible to organize
311659 -          everything else.  Why stop with email, which is only a small
311660 -          part of existence?  Why not codify everything, since the
311661 -          value of email arises only in the context of taking action?
311663 -           ..
311664 -          What is the codifying mechanism?  Is this the concensus
311665 -          ontology Jack Park proposed on 000623? ref SDS 74 9900
311666 -
311667 -              [On 010917 Eugene does not explain codifying system.
311668 -              ref SDS B2 PJ6J
311669 -
311670 -              [On 011028 Eugene advises there is no codifying system,
311671 -              no ontology, and examination of work product supports
311672 -              this understanding. ref SDS B6 O63N
311674 -           ..
311675 -          Topic maps sound like dialog maps, but Eric diffentiates
311676 -          these in his letter, indicating Eugene's system of dialog
311677 -          maps will be improved by adding topic maps. ref DRT 1 0104
311678 -
311679 -              [On 010917 Eugene does not announce plans for topic maps.
311680 -              ref SDS B2 UR5J
311682 -               ..
311683 -              [On 020911 Jack Park publishes book on XML and topic
311684 -              maps. ref SDS C4 NJ6H
311686 -           ..
311687 -          Topic maps have been discussed on....
311688 -
311689 -                [On 060905 update case study. ref SDS C8 GY6M
311690 -
311691 -          •  Flexible organization, retrieval, Roe Roebuck
311692 -             000125................................... ref SDS 31 9246
311694 -              ..
311695 -          •  Graphical maps support ontology, Jack Park
311696 -             000331................................... ref SDS 41 2173
311698 -              ..
311699 -          •  Topic maps proposed for SDS by Jack Park
311700 -             000403................................... ref SDS 42 1144
311702 -              ..
311703 -          •  Engine map topics in DKR archive, Jack Park
311704 -             000623................................... ref SDS 74 2915
311706 -              ..
311707 -          •  Magic Lens proposed to access DKR, Doug Engelbart
311708 -             001008................................... ref SDS 83 5RW6
311710 -              ..
311711 -          •  Build Useful Representation for views, Jack Park
311712 -             001025................................... ref SDS 86 LR6N
311714 -              ..
311715 -          •  Topic Maps organize context, Ken Holeman
311716 -             001113................................... ref SDS 88 3Q5M
311718 -              ..
311719 -          •  Topic Map Engine proposed for SDS, Jack Park
311720 -             001130................................... ref SDS 93 MN3W
311722 -              ..
311723 -          •  Nexist using Grove engine, Jack Park
311724 -             010405................................... ref SDS 99 485N
311726 -              ..
311727 -          •  Grove constructs graph representation, Eugene Kim
311728 -             010405................................... ref SDS 99 NV9H
311730 -              ..
311731 -          •  Ceryle helps organize notes into different
311732 -             subjects that aid writing; a survey
311733 -             illustrates how to engage customers in paying
311734 -             attention to Cyerle for supporting tasks people
311735 -             care about, Murray Altheim
311736 -             041208................................... ref SDS C6 PP6W
311737 -
311738 -
311739 -
3118 -

SUBJECTS
Find Anything Too Hard Need Search Engine
Augment Intelligence Purpose OHS/DKR
Archive Too Hard to Find Anything, Eric Armstrong
Search Information Retrieval Reporting Based on Subject Context
Disallusioned Gving Up on KM Not Understood Secret of SDS
Latent Demand Not Driven by Need People Disallusioned D
Organizational Memory Who, What, When, Where, Why, How, How Much
Communication Biggest Risk of Enterprise Paradigm Shift of Millennium
Information Overload Entropy Not Enough Time to Think Cursory Analysi
SDS Enables Amazing Memory with Mechanisms that Obviously Work to Fin
Organizational Memory Can't Find Anything with Other Methodologies, E
Engine Create Topic Map Dialog Map Organize Navigate Record
SDS Amazing Memory Mechanisms Obviously Work Organizing Information t
Utopia SDS Oraganization Utopia Everything in Right Place at Right Ti

9316 -
931701 -       ..
931702 -      Discouraged Giving Up on Technology Can't Find Anything
931703 -      Archives Too Hard to Find Anything, People Discouraged
931704 -      Organizational Memory Requires Organization and Retrieval
931705 -
931706 - Eric continues....
931707 -
931708 -      There are thousands of words in the unrev archives that may never
931709 -      see the light of day, because its just to damn hard to find
931710 -      anything.  Eugene's mechanism of dialog mapping, as explained
931711 -      above, ref SDS 0 S44G, could provide the answer to that problem.
931712 -      ref DRT 1 XH7M
931713 -
931714 -              [On 011105 Jeff Conklin reports that SDS support for Com
931715 -              Metrics under the POIMS technology specification,
931716 -              ref SDS B9 4S6H, is a step in the right direction to
931717 -              implement management standards for documenting accurate
931718 -              communications, because SDS work product "walks the talk"
931719 -              of organizational memory that enables people to work
931720 -              intelligently. ref SDS B9 6T6O
931722 -               ..
931723 -              [On 020217 DOD program manager explains need to support
931724 -              FAR requirements for documenting work showing accurate
931725 -              communications that save lives, time and money,
931726 -              ref SDS C0 1332; when people cannot point to an accurate
931727 -              record they point fingers in accusation and blame to
931728 -              avoid accountability for mistakes. ref SDS C0 9360  SDS
931729 -              offers a direct solution to make management productive.
931730 -              ref SDS C0 3105
931732 -               ..
931733 -              [On 020504 study shows professional standards for
931734 -              communication practices and requirements on good
931735 -              management specified in FAR, ISO, Health Care, Covey,
931736 -              Drucker, law, contract notice provisions, and 2,000 years
931737 -              of literacy for contemporaneous documentation for
931738 -              alignment and feedback to work intelligently, quickly,
931739 -              and accurately are ignored in government, business,
931740 -              health care, every sector. ref SDS C1 NS6F
931742 -               ..
931743 -              [On 080831 Jack Park provides example of SDS benefits for
931744 -              better personal and organizational memory; noting
931745 -              document re-submitted because could not remember
931746 -              submission several months earlier. ref SDS C9 H65G
931748 -           ..
931749 -          Demand for organizational memory cited by Eric supports
931750 -          analysis in POIMS, ref OF 1 CZ6K, explaining communication
931751 -          has become the "biggest risk in enterprise. ref OF 1 R69H  An
931752 -          example is the record on 960325 showing people do not have
931753 -          time to prepare for working productively because it takes too
931754 -          much time finding information. ref SDS 10 XP4H  A few months
931755 -          later the record at a major law firm demonstrates the same
931756 -          problem. ref SDS 11 5922
931757 -
931758 -              [On 021108 Microsoft sets new project for technology to
931759 -              help people find information. ref SDS C5 EF5I
931761 -           ..
931762 -          Eric's worry that it takes too long to find information using
931763 -          keyword methods and Microsoft programs that everybody likes,
931764 -          aligns with reports on 010911 that national security failed
931765 -          because a lot of information was not organized and analysed
931766 -          to create intelligence. ref SDS A8 UP5K  On 001207 economy is
931767 -          failing because too many people are having too many of the
931768 -          problems Eric reports, causing productivity, earnings and
931769 -          stock prices to fall. ref SDS 94 V54M
931771 -           ..
931772 -          On 000309 Tom Field asked how to organize the record so it is
931773 -          fast and easy to find things. ref SDS 37 8799
931774 -
931775 -              [On 010917 Eric says aspects of email are part of the
931776 -              solution he wants. ref SDS B2 TF6J
931777 -
931778 -              [On 010917 Eugene using dialog mapping to help people
931779 -              find information, but it takes a lot of time using tools
931780 -              everybody likes. ref SDS B2 4J4J
931782 -               ..
931783 -              [On 011003 Eric giving up information overload makes
931784 -              communication hopeless quagmire, not enough time to
931785 -              perform analysis, requests recommendations. ref SDS B3
931786 -              EC5N
931788 -               ..
931789 -              [On 011005 since people only remember 5% - 10% of the
931790 -              gist of things, productivity can be greatly improved by
931791 -              using technology that augments intelligence, yet still
931792 -              not require everybody to remember everything. ref SDS B5
931793 -              9V5G  Need balance between despair and opportunity.
931794 -              ref SDS B5 G49K
931796 -               ..
931797 -              [On 020608 Dave Snowden reported research at IBM shows KM
931798 -              has failed to meet expectations. ref SDS C2 ZN6I
931800 -               ..
931801 -              [On 020718 Eric calls for a system of ontologists to add
931802 -              "metadata" to information so people can find information
931803 -              based on categories. ref SDS C3 M74J
931805 -               ..
931806 -              [On 050303 binary search reduces time finding subjects
931807 -              from 17 down to 1 second in the organic structure of
931808 -              context; synergy with precision access for dynamic
931809 -              linking makes makes finding critical details fast and
931810 -              easy for "connecting the dots" in time to be effective,
931811 -              because everythng is in the right place at the right
931812 -              time. ref SDS C7 C16D
931814 -           ..
931815 -          On 000423 Eric proposed augmenting intelligence to solve this
931816 -          problem. ref SDS 48 5096  The objective of OHS/DKR is to add
931817 -          organization so it is faster and easier to find everything
931818 -          rather than too hard.  On 000503 Eric worried that augmenting
931819 -          intelligence to create knowledge is too hard. ref SDS 51 5033
931821 -           ..
931822 -          On 000623 Jack Park planned to develop an "engine" that
931823 -          creates knowledge representation by mapping topics, and can
931824 -          retrieve keywords so that finding information is fast and
931825 -          easy. ref SDS 74 2915
931827 -           ..
931828 -          Today, Eugene's dialog mapping to codify and summarize email
931829 -          described above, ref SDS 0 S44G, helps solve this problem so
931830 -          people can do more analysis, which is the weak link in
931831 -          intelligence, per Jack Park's report on 010908 that laziness
931832 -          prevents a lot of people from doing analysis before pressing
931833 -          Reply in email. ref SDS A7 0001
931835 -           ..
931836 -          Eric seems to clarify today the record on 000824 about not
931837 -          being a fan of archives, ref SDS 81 7O9I, is largely due to
931838 -          not having command and control of the record, provided by
931839 -          SDS, as discussed on 000517. ref SDS 54 QF8L  In other words,
931840 -          saying he "hates archives" expressed being discouraged and
931841 -          and disillusioned because of inability to use organizational
931842 -          memory in the computer productively.
931844 -           ..
931845 -          The same metamorphous occurred at....
931846 -
931847 -              Intel.......................... 950927. ref SDS 7 7732
931848 -              SRI on OHS/DKR................. 000615, ref SDS 68 6271
931850 -           ..
931851 -          In a separate letter today, Eric reports SDS has an amazing
931852 -          organization method that obviously works to find everything.
931853 -          ref SDS B1 0001  This aligns with review on 010425 finding
931854 -          SDS is a utopia compared to other methods because everything
931855 -          is in the right place at the right time, ref SDS A2 EP7F  A
931856 -          few weeks earlier on 010411 SDS support for organizational
931857 -          memory was cited for remembering "every little thing."
931858 -          ref SDS A0 X34F  This record indicates that SDS solves the
931859 -          precise problem that has many people discouraged about using
931860 -          technology for adding intelligence to daily work.
931862 -           ..
931863 -          Dialog maps appears to be another way of accomplishing the
931864 -          same goal, according to Eric's report today. ref SDS 0 S44G
931866 -           ..
931867 -          Eric's report supports analysis on 000425 showing SDS is a
931868 -          unique capability, ref SDS 50 0480, since Eric is a top AI
931869 -          software engineer with ready access to other methods, and has
931870 -          the ability to create better methods, for finding things in
931871 -          the archive, but says today that it is too hard to find
931872 -          anything with other methods.  Bill DeHart made a similar
931873 -          report on 000706 based on experience using SDS at PG&E.
931874 -          ref SDS 77 1029
931875 -
931876 -
931877 -
931878 -
931879 -
931880 -
9319 -

SUBJECTS
Dialog Mapping Takes Time
Work Role New Needed for Culture of Knowledge Co-evolve Education Alo
KM Dilemma Lot of Extra Time Needed for Dialog Mapping to Increase Sp
Time Saved SDS Adds Intelligence to Management Proactive Problem Hand
Dilemma KM Deferred Reward or Immediate Action Dialog or Writing
Dilemma Cost Savings KM Difficult Calculate Civilization Shows
100% Sure Reduces Opportunity to Discover Improvement, 000225, Eric A
New Way Working Thinking SDS Paperless Office Virtual Office
Work Product Demonstrating Ability to Perform Pending on Meeting Toda
Subjects Organic Structure Prepared and Applied by Com Manager
Knowledge Management Hard Work Need Dedicated Time Skills
Metadata Added to Information Subjects Takes Time Skill Need Dedicate
Metadata Email Inadequate Organize Grows Demand SDS Webmail Content o

BG15 -
BG1601 -       ..
BG1602 -      New Work Role Ontologist Convert Information into Knowledge
BG1603 -      KM Dilemma Improving the Work Takes More than 20 Minutes
BG1604 -      Organizing Record Takes Time, New Profession - Ontologist
BG1605 -
BG1606 -
BG1607 - Eric says Eugene's system at this time...
BG1608 -
BG1609 -      ....takes a lot of effort to build the map.  Basically, each day
BG1610 -      he has to build in the information content from the day's posts.
BG1611 -      I suspect that this will be normal -- that the addition of topic
BG1612 -      maps and structured argumentation methodologies will require, and
BG1613 -      will in fact produce a new profession of practicing ontologists
BG1614 -      who do this work as their full time job. ref DRT 1 2J8N
BG1615 -
BG1616 -             [On 020718 Eric calls for a system of ontologists to add
BG1617 -             "metadata" to information so people can find information
BG1618 -             based on categories. ref SDS C3 M74J
BG1620 -       ..
BG1621 -      IBIS provides structure to organize issues, ref DRT 1 0092; as
BG1622 -      noted below, Eric feels managing the organization of the record
BG1623 -      may require a dedicated "ontologist." ref SDS 0 8M6K
BG1624 -
BG1625 -             [On 010917 Eugene reports that organizing a single letter
BG1626 -             takes considerable time. ref SDS B2 MB9H
BG1628 -              ..
BG1629 -             [On 011004 Eugene suggests appointing a librarian to help
BG1630 -             organize the record. ref SDS B4 JU5O
BG1632 -       ..
BG1633 -      Technologies fail that take extra effort for knowledge management
BG1634 -      because customers refuse to invest the time, cited by Jack Park
BG1635 -      on 010908. ref SDS A7 YF3I  For example, on....
BG1637 -           ..
BG1638 -          950927
BG1639 -
BG1640 -               Intel gave up on making computers useful for daily
BG1641 -               management. ref SDS 7 7732
BG1642 -
BG1643 -
BG1644 -          Additionally, research at SRI the past 2 years has
BG1645 -          demonstrated SDS is the only KM capability that produces work
BG1646 -          product, for further example...
BG1648 -           ..
BG1649 -          000324
BG1650 -
BG1651 -               Research showed major knowledge management failed, and
BG1652 -               needed ideas from SRI. ref SDS 38 4877
BG1654 -           ..
BG1655 -          000413....
BG1656 -
BG1657 -               Traction to improve email demonstrated advanced XML
BG1658 -               design with excellent graphics for implementing Doug's
BG1659 -               ideas on KM and ABC. ref SDS 44 4209  Traction reported
BG1660 -               the design team uses Traction, but no work product was
BG1661 -               shown. ref SDS 44 2520  There wasn't enough time to
BG1662 -               demonstrate during the meeting on 000413 how Traction
BG1663 -               manages meetings, so it was suggested that work product
BG1664 -               be submitted at a later time. ref SDS 44 HP5M
BG1666 -                ..
BG1667 -               On 000414 Eric Armstrong recommended Traction be used
BG1668 -               for engineering management. ref SDS 45 3450  On 000601
BG1669 -               support for "catagories" was cited for using Traction,
BG1670 -               ref SDS 56 5933,, which is similar to "dialog mapping,"
BG1671 -               submitted today. ref SDS 0 S44G
BG1672 -
BG1673 -                  [On 011031 Eric reported there is no record of
BG1674 -                  Traction having provided or produced work product on
BG1675 -                  a regular basis. ref SDS B7 OE9G
BG1677 -                   ..
BG1678 -                  [On 011102 Traction work product received.
BG1679 -                  ref SDS B8 KV6K
BG1681 -                ..
BG1682 -               On 000418 the Traction rep submitted information on the
BG1683 -               meeting using conventional email.  No work product was
BG1684 -               submitted showing regular use by the design team.
BG1685 -               ref SDS 46 6988
BG1687 -           ..
BG1688 -          000420....
BG1689 -
BG1690 -               CRIT produced a powerful KM system, but nobody used it
BG1691 -               because the system took extra time. ref SDS 47 4911
BG1693 -           ..
BG1694 -          000615
BG1695 -
BG1696 -               SRI working through OHS/DKR gave up on producing
BG1697 -               knowledge management. ref SDS 68 6271
BG1699 -           ..
BG1700 -          001130
BG1701 -
BG1702 -               IBM attempted to convert LN into KM capability following
BG1703 -               demonstration of SDS on 941114. ref SDS 6 2473  This
BG1704 -               effort failed after considerable time and effort.  IBM
BG1705 -               has been unable to replicate intelligence work product
BG1706 -               observed on 941114. ref SDS 92 F26K
BG1708 -           ..
BG1709 -          010122
BG1710 -
BG1711 -               Browseup was demonstrated at SRI showing powerful new
BG1712 -               capability for linking web pages on the Internet.  This
BG1713 -               was demonstrated perfectly during the meeting; however
BG1714 -               the rep said there is no work product showing this saves
BG1715 -               time and money handling daily information at Browseup
BG1716 -               because there hasn't been enough time. ref SDS 96 NN5G
BG1718 -           ..
BG1719 -          010510
BG1720 -
BG1721 -               Microsoft hopes to do something with XML in 5 years that
BG1722 -               will improve productivity. ref SDS A3 8Y8H
BG1724 -           ..
BG1725 -          To date no work product has been submitted to OHS/DKR showing
BG1726 -          daily use of Traction, CRIT and Browseup for anything.  All
BG1727 -          communication on these proposed improvements for email have
BG1728 -          been presented in email.
BG1730 -           ..
BG1731 -          Work product showing someone is using dialog mapping for
BG1732 -          daily work will help demonstrate this is practical in face of
BG1733 -          pressures cited by Eric on 000503. ref SDS 51 F82E
BG1734 -
BG1735 -               [On 010917 Eugene reports work product is limited
BG1736 -               initially for pilot testing to new OHS Launch Community
BG1737 -               Eugene has started, to accomodate initial limitations of
BG1738 -               new system. ref SDS B2 00WQ
BG1740 -                ..
BG1741 -               [On 011028 reviewed Eugene's work on dialog mapping,
BG1742 -               showing outlining and flow chart applications that do
BG1743 -               show evident improvement in productivity. ref SDS B6
BG1744 -               PJ6J
BG1746 -                ..
BG1747 -               [On 011031 Eric reported there is no record of Traction
BG1748 -               having provided or produced work product on a regular
BG1749 -               basis. ref SDS B7 OE9G
BG1751 -                ..
BG1752 -               [On 011102 Traction work product received. ref SDS B8
BG1753 -               KV6K
BG1755 -           ..
BG1756 -          SDS integrates the management cycle (plan, perform, report,
BG1757 -          see POIMS, ref OF 1 1104), so that "intelligence" doesn't
BG1758 -          take "extra effort."  Since "intelligence" gets things done
BG1759 -          on time and within budget, it reduces the effort for getting
BG1760 -          things done, as reported by USACE. ref DRP 10 7400
BG1762 -           ..
BG1763 -          This record demonstrates SDS work product, and links spanning
BG1764 -          the past 15 years, illustrated by the report on 001017.
BG1765 -          ref SDS 85 1575, support Eric Armstrong's report that SDS is
BG1766 -          a working capability. ref SDS B1 0001  This fact and the lack
BG1767 -          of success elsewhere indicates creating a new way of working
BG1768 -          that is effective for daily work is difficult.
BG1770 -           ..
BG1771 -          Dialog maping and indexing sounds like creating an accountant
BG1772 -          role for organizing communication, which is explained in NWO,
BG1773 -          ref OF 3 34EB, using a spreadsheet for knowledge, see PIOMS.
BG1774 -          ref OF 1 1232 and the record on 890523. ref SDS 1 P13O
BG1775 -
BG1776 -             [On 011004 Eugene suggests appointing a librarian to help
BG1777 -             organize the record. ref SDS B4 JU5O
BG1779 -           ..
BG1780 -          SDS extends this capability with new skills for organization,
BG1781 -          analysis, alignment, summary and feedback, called out in
BG1782 -          NWO... ref OF 3 6369  New skills and SDS technology enable a
BG1783 -          new way of working explained on 001219, ref SDS 95 FO5M, and
BG1784 -          called out by Doug Engelbart, reviewed on 991222. ref SDS 28
BG1785 -          3696
BG1787 -           ..
BG1788 -          Doug's OHS Launch Plan anticipates the need for a new work
BG1789 -          role, calling for a Knowledge Integrator, reported on 001025.
BG1790 -          ref SDS 86 8094
BG1792 -           ..
BG1793 -          Eric's report today that dialog maping takes extra effort
BG1794 -          presents an opportunity for demonstrating a new role that
BG1795 -          invests time to save time.  In the beginning, people are not
BG1796 -          100% sure intelligence saves more time finding everything
BG1797 -          Eric needs, than Eugene expends creating dialog maps, as
BG1798 -          reported on 990317. ref SDS 17 5600  As a result, the only
BG1799 -          person with authority to invest time for intelligence is the
BG1800 -          CEO, see for example Andy Grove's work at Intel on 980307.
BG1801 -          ref SDS 16 8488  Eugene's new system can help CEOs recognize
BG1802 -          benefits of empowering other people to use intelligence.
BG1803 -
BG1805 -           ..
BG1806 -          Eric's report presents knowledge management dilemma....
BG1807 -
BG1808 -           •  Saving time, money and strengthening national security is
BG1809 -              hard work, requires investing time for knowledge
BG1810 -              management, as reported during Colloquium at Stanford
BG1811 -              University on 000307. ref SDS 36 5182  Eric noticed
BG1812 -              Eugene's system of dialog mapping takes a lot of extra
BG1813 -              effort. ref SDS 0 4J4J
BG1814 -
BG1815 -           •  Playing DKR is tricky; requires diligence, Eric reported
BG1816 -              on 000614. ref SDS 66 IH7I
BG1817 -
BG1818 -                 [On 011003 Eric confirms that organizing the record of
BG1819 -                 daily working information is hard work. ref SDS B3
BG1820 -                 EC5N
BG1822 -               ..
BG1823 -           •  Laziness reduces diligence, reported by Jack Park on
BG1824 -              010908, ref SDS A7 YF5O, making intelligence look like
BG1825 -              "overkill," so people deny need to invest the effort,
BG1826 -              ref SDS A7 MUH6, which Eric cites today is needed for
BG1827 -              dialog mapping. ref SDS 0 4J4J
BG1829 -               ..
BG1830 -           •  Lack of intelligence raises threat to national security,
BG1831 -              reported 010911, ref SDS A8 UP5K; reduces productivity,
BG1832 -              earnings, stock prices, reported on 001207. ref SDS 94
BG1833 -              V54M
BG1835 -               ..
BG1836 -           •  SDS makes intelligence work fast, easy and fun, but
BG1837 -              interface takes more than 20 minutes to learn, per Eric's
BG1838 -              report today in another record. ref SDS B1 O14M
BG1839 -
BG1840 -           •  Who is willing to pay for investing time to perform
BG1841 -              intelligence work that is fast, easy and fun to improve
BG1842 -              national security, and productivity, earnings and stock
BG1843 -              prices, in light of Eric's report on 000227? ref SDS 35
BG1844 -              5810
BG1846 -               ..
BG1847 -              KM dilemma of millennium was reviewed on 010725.
BG1848 -              ref SDS A6 VY4I
BG1849 -
BG1850 -
BG1851 -
BG1852 -
BG1853 -
BG19 -

SUBJECTS
Ontology Inspection Agents Engine Mine Email Archive
AI Ontology Semantically Rich Knowledge Bases Enable Intelligent Appl
Ontology Vocabulary for Mediators, Agents of AI Effort, 000221
Mediators, Stanford
Engine Ontology Inspection Agent, Eugene Kim, Eric Armstrong, 010916

BY07 -
BY0801 -       ..
BY0802 -      Engine Mine Archive Produce Ontology Monitored by Ontologists
BY0803 -      Ontology Inspection Agent Engine Automates Organizing Record
BY0804 -
BY0805 -
BY0806 - Eric reports....
BY0807 -
BY0808 -      Ontologists will re-categorize existing material to make it part
BY0809 -      of the archive. ref DRT 1 5J9N
BY0811 -       ..
BY0812 -      Ontologiests will define ontology-translations, so as to do
BY0813 -      wholesale imports of information in other knowledge-bases,
BY0814 -      ref DRT 1 9I4G
BY0816 -       ..
BY0817 -      Ontologists will monitor results produced by "ontology-
BY0818 -      inspection agents" -- computerized programs that run around
BY0819 -      searching for isomorphic ontologies, with an eye towards finding
BY0820 -      and mining relevant work. ref DRT 1 NK4J
BY0821 -
BY0822 -          Is this related to Grove engine system Eugene explained on
BY0823 -          010405? ref SDS 99 NV9H
BY0825 -             ..
BY0826 -            [On 010917 Eugene does not discuss this capability in his
BY0827 -            response to Eric's letter. ref SDS B2 8M6K
BY0829 -             ..
BY0830 -            [On 011029 Eugene does not mention ontology inspection
BY0831 -            agents; there is nothing for this in planning shown on web
BY0832 -            site for OHS Launch Community. ref SDS B6 8M6K
BY0834 -           ..
BY0835 -          Eugene might flesh out this in relation to Jack Park's
BY0836 -          proposal for an "engine" to process the record, reported
BY0837 -          on...
BY0838 -
BY0839 -             000623 maps topics............... ref SDS 74 2915
BY0840 -             001130 ontology nodes links...... ref SDS 93 MN3W
BY0841 -             001130 maintains knowledge....... ref SDS 93 CC7K
BY0842 -             010223 discovery mines threads... ref SDS 98 3RKS
BY0844 -           ..
BY0845 -          "Ontology inspection agents" sound like mediator actors and
BY0846 -          agents reviewed on 940603, ref SDS 5 XZ7J
BY0848 -           ..
BY0849 -          On 000221 reviewed problem of scale that arises in applying a
BY0850 -          comprehensible organizing structure to information occurring
BY0851 -          in daily life. ref SDS 33 UL8F  Jack Park submitted authority
BY0852 -          and described complexity as Pandora's box, ref SDS 33 3248,
BY0853 -          which sounds like extra effort Eric observed from dialog
BY0854 -          mapping. ref SDS 0 4J4J
BY0855 -
BY0856 -
BY0857 -
BY0858 -
BY0859 -
BY0860 -
BY0861 -
BY0862 -
BY0863 -
BY0864 -
BY0865 -
BY0866 -
BY0867 -
BY09 -
Distribution. . . . See "CONTACTS"