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S U M M A R Y


DIARY: November 5, 2001 08:15 PM Monday; Rod Welch

Jeff Conklin supports SDS Com Metrics for KM.

1...Summary/Objective
.........Step in Right Direction SDS Walking the Talk of KM


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CONTACTS 
0201 - CogNexus Institute
020101 - Dr. Jeff Conklin

SUBJECTS
Alliances Empower Bright Stars to Develop KM Through Open Source, Dou
SDS Awed Overwhelmed by SDS Review POIMS
Conklin, Jeff Awed Overwhelmed by SDS POIMS Paper
Conklin, Jeff SDS Walks the Talk
Conkin, Jeff Says Back is Not Functioning on SDS Links in Browser
Focus with Conference Proposed by Jeff Conklin

1408 -
1408 -    ..
1409 - Summary/Objective
1410 -
141001 - Follow up ref SDS B5 0000, ref SDS A0 0000.
141002 -
141003 - Received ref DRT 1 0001 from Jeff Conklin responding to the letter,
141004 - ref DIP 8 0001, submitted on 011031. ref SDS B5 0001
141006 -  ..
141007 - Jeff says....
141008 -
141009 -     1.  This is not a good time for a conference on KM, wants to wait
141010 -         until the economy improves. ref DRT 1 WL5L
141011 -
141012 -            [On 011106 responded suggesting there is never a good time
141013 -            for helping people improve productivity, earnings and stock
141014 -            prices, anytime is as good as another for a conference on
141015 -            adding intelligence to management. ref SDS B6 5V3O
141017 -          ..
141018 -         Step in Right Direction SDS Walking the Talk of KM
141019 -
141020 -     2.  Your Diary mode of work is fascinating to me -- you are really
141021 -         walking the talk!  (Is that the SDS system?), ref DRT 1 JN6J
141023 -             ..
141024 -            Using SDS for creating the diary was set out in the letter
141025 -            to Jeff on 011031. ref SDS B5 6S3G
141026 -
141027 -                [On 060129 met Jeff at Doug's 81st birthday party; he
141028 -                indicated having tried to submit comments, but his
141029 -                letter bounced back. ref SDS C6 QO4N
141031 -  ..
141032 - Jeff continues...
141033 -
141034 -         SDS for capturing and organizing daily work is a tremendous
141035 -         step in the right direction (at least for those of us
141036 -         compulsive enough to think and write as part of work ;-)  I
141037 -         had a similar hypertext note taking discipline that I used
141038 -         over several years while working on my doctoral thesis (Emacs
141039 -         with a few hand-built functions). ref DRT 1 JO7F
141041 -             ..
141042 -            On 010420 Jack Park submitted Jeff's paper on "cognitive
141043 -            overhead" to encapsle the challenge of investing time for
141044 -            due diligence to collaborate, communicate, study, analyse
141045 -            and verify accuracy.  Jeff's letter today supports a case
141046 -            study on 010420 showing SDS enables working intelligently,
141047 -            which is a positive perspective on the onerous notion of
141048 -            "cognitive overhead." ref SDS A0 GH4N
141049 -
141050 -               [On 020217 DOD program manager explains need to support
141051 -               FAR requirements for documenting work showing accurate
141052 -               communications that save lives, time and money,
141053 -               ref SDS B7 1332; when people cannot point to an accurate
141054 -               record they point fingers in accusation and blame to
141055 -               avoid accountability for mistakes. ref SDS B7 9360  SDS
141056 -               offers a direct solution to make management productive.
141057 -               ref SDS B7 3105
141059 -                ..
141060 -               [On 020504 study shows professional standards for
141061 -               communication practices and requirements on good
141062 -               management specified in FAR, ISO, Health Care, Covey,
141063 -               Drucker, law, contract notice provisions, and 2,000
141064 -               years of literacy for contemporaneous documentation for
141065 -               alignment and feedback to work intelligently, quickly,
141066 -               and accurately are ignored in government, business,
141067 -               health care, every sector. ref SDS B9 NS6F
141069 -                ..
141070 -               [On 041106 Gary reports challenge of managing projects
141071 -               that encounter complex problems; cites Jeff Conklin's
141072 -               ideas and methods for proactive management to avoid and
141073 -               solve wicked problems. ref SDS C2 419O
141075 -                ..
141076 -               [On 041107 example using SDS to solve difficult problems
141077 -               by explaining the problem, planning solution, reporting
141078 -               on work, and cycling experience into refining the
141079 -               solution. ref SDS B2 UF8N
141081 -                ..
141082 -               [On 050130 case study yields lessons learned working
141083 -               with Dell to solve "wicked problem." ref SDS C4 344G
141085 -                ..
141086 -               [On 050517 Jeff refers PhD student for support on
141087 -               cognitive overhead. ref SDS C5 VP8F
141089 -                ..
141090 -               [On 050517 case study cognitive overhead shows culture
141091 -               resists due diligence to collaborate, communicate,
141092 -               investigate, study, analyse, and verify accuracy that
141093 -               levearages experience for taking effective action,
141094 -               because people do not have time to think. ref SDS C5
141095 -               PY4U
141097 -                ..
141098 -               [On 060129 met Jeff at Doug's 81st birthday party; he
141099 -               indicated having tried to submit comments, but his
141100 -               letter bounced back. ref SDS C6 QO4N
141102 -                ..
141103 -               [On 080422 Gary Johnson describes SDS design applies a
141104 -               theory of knowledge and work product demonstrates unique
141105 -               ability to perform. ref SDS C7 054Y
141107 -             ..
141108 -            "Walking the talk" is a way of saying SDS supports KM to
141109 -            improve management by making it fast and easy to capture
141110 -            organizational memory, which Jeff sets as a goal in his
141111 -            paper reviewed on 010420. ref SDS A0 474G  SDS extends this
141112 -            by adding intelligence showing chronologies of cause and
141113 -            effect, essential for good management, explained in POIMS.
141114 -            ref OF 1 1X6G
141116 -             ..
141117 -            "Tremendous step in the right direction" suggesting SDS is
141118 -            a unique capability supports Morris' comments on 010924.
141119 -            ref SDS B1 XT5F
141121 -             ..
141122 -            Jeff's report on constructing an SDS-like record connected
141123 -            by chronology and context for a few years while preparing a
141124 -            thesis indicates the challenge of using good management
141125 -            consistently over a life-time, noted by Covey, reviewed on
141126 -            921205, ref SDS 10 4803, and later by Drucker in an article
141127 -            published by the Atlantic Monthly a few years ago, and
141128 -            reviewed on 991025. ref SDS 45 0785
141129 -
141130 -               [On 020301 Mike Poremba comments that no other tools or
141131 -               methods enable SDS work product for organizational
141132 -               memory. ref SDS B8 UU6L
141134 -                ..
141135 -               [On 020726 Tony Hoeber prepared effective record of
141136 -               organizational memory for conference on GivingSpace held
141137 -               at the Sante Fe Institute. ref SDS C1 WP4J
141139 -  ..
141140 - Jeff encounters problem...
141141 -
141142 -     3.  One problem I find is that following some of the links (I
141143 -         think it's the ones internal to the document) is not
141144 -         reversible (Back doesn't work). ref DRT 1 YO6N
141145 -
141146 -            Clicking the "Back" button in the web browser normally
141147 -            returns to the prior location.   Since no one else over the
141148 -            past 4 years has mentioned this issue, there may be a
141149 -            description problem, i.e., Jeff is getting hung up and
141150 -            associates it with the Back button, but the problem is
141151 -            actually something else.
141153 -             ..
141154 -            On 000608 Doug Engelbart reported that Jeff developed new
141155 -            technology for back links. ref SDS 58 4725
141156 -
141158 -  ..
141159 - Jeff concludes...
141160 -
141161 -     4.  CITRIS and Government terrorism projects set out in the letter
141162 -         on 011031, ref SDS B5 GW5H, are a bit wide afield for me, I
141163 -         think.  Focus is  everything right now! ref DRT 1 8P8F
141164 -
141165 -            [On 020703 CITRIS sponsors conference on developing
141166 -            intelligence capability for capturing and applying
141167 -            organizational memory, ref SDS C0 0001, that Jeff promotes
141168 -            as shown on 010420. ref SDS A0 474G
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Distribution. . . . See "CONTACTS"