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1...Jack might explain which activity in Doug Engelbart's theory of
New Way of Thinking Working Doug's Mission Bootstrap Instit e, 99122
Laziness Encourages Grazing Foraging on Information in Email Instea
Laziness Encourages Using Email Rather than Web Mail
Email Fast Easy Laziness Encourages Use Rather than Web Mail Better
Information Highway Overwhelms Span of Attention with Complexity
Information Overload New Realities 21st Century Meaning Drift Compoun
Email Lazy Garden of Eden Forage Graze Bumbling Fools Gold Attractive
Park, Jack Laziness Ignorance Enables Widespread Popularity of Email
2310 - ..
2311 - Summary/Objective
231201 - Follow up ref SDS 74 0000, ref SDS 71 0000.
231203 - Jack submits thoughtful analysis arguing technology for management,
231204 - science, engineering, education, journalism, government, health, etc,
231205 - should focus on email because people are attracted by laziness to use
231206 - minimalist effort that is fast and easy, rather than produce analysis
231207 - for intelligence. ref SDS 0 YF3I This Hobson's choice rests on an
231208 - illusion of progress, ref SDS 0 MS5H, that overlooks opportunity to
231209 - complement email with measures that avoid harm caused by traditional
231210 - stream-of-conscious work practices using email, meetings and calls, by
231211 - moving from information technology to a culture of knowledge.
231212 - ref SDS 0 MS4I The current period of war and recession requires a
231213 - call to arms for strengthening intelligence through a better
231214 - partnership between technology and leadership. Championing these
231215 - strong forces through the light of education offers a better strategy
231216 - than giving up in a mere morass of mea culpa.
231218 - [On 010911 attack on New York and Pentagon expose need for
231219 - intelligence. ref SDS 77 0001
231221 - ..
231222 - [On 010912 Eric Armstrong supports Jack's call for email system.
231223 - ref SDS 78 0001
231225 - ..
231226 - [On 010914 reviewed market dynamics that change what people care
231227 - about based on threat to income and safety. ref SDS 79 Q26N
231229 - ..
231230 - [On 060210 letter to Jack cites importance of experience for
231231 - people to learn advantages of investing time for cognitive
231232 - overhead that converts information into knowledge. ref SDS B1 WH6Q
231236 - ..
2315 - Progress
231601 - Email Enables Laziness, Avoids Diligence to Produce Intelligence
231603 - Received ref DRT 1 0001 from Jack Park commenting on a letter from
231604 - Bernard earlier today, asking why people are not creating content for
231605 - another web site he has developed.
231607 - ..
231608 - Jack says....
231610 - I have a confession to make.
231612 - I have a login password for Bernard's web site. I have yet to
231613 - use it. Why? Because I am lazy. It is far easier to hit
231614 - NewMessage in Eudora and type "unrev" and then ship off some
231615 - gem, than it is to fire up my browser, type in enough of a url
231616 - to get the browser to remember where I want to go, then log in,
231617 - then navigate to some appropriate page, then offer up some gem.
231618 - Eric Armstrong has been right all along: email is easier.
231620 - [On 020114 Gary resists using links, despite strong
231621 - advocacy for improving management, and understanding of role
231622 - for technology. ref SDS 90 3H7J
231624 - ..
231625 - [On 020618 SDS records on the Internet show benefits of good
231626 - management; creates desire to work intelligently, but seems
231627 - out of reach using familiar technology and methods everygody
231628 - likes. SDS explicit links change attitudes from getting by
231629 - with bad management that seems fast and easy, to using good
231630 - management because SDS makes working intelligently to save
231631 - time and money fast and easy. ref SDS 98 MU6H
231633 - ..
231634 - [On 060210 letter to Jack cites importance of experience for
231635 - people to learn advantages of investing time for cognitive
231636 - overhead that converts information into knowledge.
231637 - ref SDS B1 WH6Q
231639 - ..
231640 - Eric Armstrong proposed improving email instead of producing
231641 - technology for Knowledge Management that augments "intelligence,"
231642 - because "knowledge" is difficult to understand......
231644 - Email core of system................. 000120, ref SDS 33 3871
231645 - Email combined with OHS.............. 000208, ref SDS 35 3596
231646 - Email and doc management............. 000210, ref SDS 36 2993
231647 - Doug wants links in email............ 000405, ref SDS 40 2484
231648 - Traction best DKR for email.......... 000414, ref SDS 41 8160
231649 - Email seems fast easy way to work.... 000420, ref SDS 42 0784
231650 - Email central to daily work.......... 000503, ref SDS 43 F82E
231651 - Email core CDS specs for OHS/DKR..... 000505, ref SDS 44 4392
231652 - Email only record daily work......... 010522, ref SDS 70 RJ3K
231653 - NODAL improves email................. 010620, ref SDS 72 HS8F
231654 - Lotus Notes tried to improve email... 020822, ref SDS 99 UPWP
231655 - Lotus Notes customers feeling pain... 020822, ref SDS 99 Q99G
231656 - Groove improves email................ 020822, ref SDS 99 H1WX
231657 - Email limitations frustrating........ 020822, ref SDS 99 HW8H
231658 - Email reduces productivity........... 020822, ref SDS 99 WO8H
231659 - Email cannot add metadata............ 021031, ref SDS A2 M53H
231661 - ..
231662 - [On 010912 Eric supports Jack's plans and proposes ideas for
231663 - using "malleable archives." ref SDS 78 0001
231665 - ..
231666 - [On 020608 Dave Snowden reported research at IBM shows KM has
231667 - failed to meet expectations. ref SDS 96 ZN6I
231669 - ..
231670 - [On 040527 Gelertner recognizes email, as commonly practiced,
231671 - reduces productivity due to information overload, and because
231672 - the quality of the work is poor, causing misunderstandings,
231673 - mistakes, conflicts and loss. ref SDS A7 6Y7G
231676 - ..
231677 - Email Reduces Productivity and Appeals to Laziness
231679 - Jack continues...
231681 - But, email is far less useful in a couple of senses: it's not
231682 - well organized (in contrast to a well-designed web site as is
231683 - Bernard's), and it tends to allow rambling, which, I think,
231684 - calls for some structure, as for example IBIS provides.
231685 - ref DRT 1 6U6H
231687 - ....put IBIS threads into email and you lose the structure of
231688 - the discussion; web sites are better for that. So, I conclude,
231689 - email is easier and for those of us of the lazy persuasion,
231690 - better. ref DRT 1 PU6M
231692 - ..
231693 - Jack seems to clarify Eric Armstrong's letter on 000503 saying that
231694 - email helps organize the record effectively. ref SDS 43 TT68
231696 - [On 060129 Jack discusses IBIS for collaboration to
231697 - augment intelligence. ref SDS B0 UE7N
231699 - ..
231700 - [On 030314 Jack, Eugene, Eric, and others tried IBIS to
231701 - collaborate on technology design. ref SDS A3 V38N
231703 - ..
231704 - [On 030317 Jeff Conklin offers ideas on using IBIS for
231705 - understanding complex problems. ref SDS A4 XU7L
231707 - ..
231708 - [On 060129 Jack discusses IBIS for collaboration to
231709 - augment intelligence. ref SDS B0 UE7N
231711 - ..
231712 - [On 060211 Open Iris does not mention IBIS in Jack's
231713 - release notice. ref SDS B2 ZS4M
231715 - ..
231716 - Need examples of web sites that are "well designed" and "well
231717 - organized" which illustrate how email can be improved to save
231718 - time and money, as explained in the Typical Day Scenario.
231719 - ref OF 3 0001
231721 - ..
231722 - [On 020608 Dave Snowden reported research at IBM shows
231723 - KM has failed to meet expectations. ref SDS 96 ZN6I
231725 - ..
231726 - On 000503 Eric Armstrong related that people plan their work
231727 - based on email they receive. ref SDS 43 F82E
231729 - ..
231730 - On 000505 Jack cited limitations of email for improving
231731 - productivity; wanted Knowledge Space. ref SDS 43 6138
231733 - ..
231734 - However, on 010411 Jack found weaknesses of email explained
231735 - in POIMS are not supported, ref SDS 66 627F, which seems to
231736 - endorse using email instead of SDS for webmail. see below,
231737 - ref SDS 0 XS6J
231739 - ..
231740 - History of weaknesses of email are reported on 010411.
231741 - ref SDS 66 2C9M
231743 - ..
231744 - Over the past two years, Jack and others have referenced many
231745 - web sites; none have been useful for communication, in that
231746 - nobody has adopted any of them for regular use. Everybody
231747 - continues hitting Reply in email. As a result, there has
231748 - been no progress on creating a better solution, what might
231749 - be called Knowledge Management. For example.....
231751 - ..
231752 - The Crit team developed a new way of working, but used the
231753 - old way of working with email and yellow postits, reported on
231754 - 000420. ref SDS 42 4911
231756 - ..
231757 - Zwiki (also Wiki) was tried for a very short while before
231758 - everyone abandoned it, because it did not add value, as set
231759 - out in Eric Armstrong's letter on 000812. ref SDS 51 1596
231761 - ..
231762 - IBIS was reported on 000218 to be ineffective for improving
231763 - handling of daily working information, as occurs in email.
231764 - ref SDS 37 7050 On 010426 Eric Armstrong reported Jeff
231765 - Conklin withdrew support for IBIS. ref SDS 69 RN4H
231767 - ..
231768 - So, there is no record of other web sites providing a new way
231769 - of working that saves time and money.
231772 - ..
231773 - Laziness Ignorance Fear Prevent Transition to Culture of Knowledge
231775 - Jack's report today that laziness causes implusive reaction in email,
231776 - ref SDS 0 YF3I, that prevents deliberative analysis and organization,
231777 - essential for good management and effective communication ref SDS 0
231778 - US8O, is reviewed below discussing "Fools Gold" that gives an illusion
231779 - of progress, ref SDS 0 YF5O, and is supported by prior research....
231781 - ..
231782 - [On 020924 Jack calls for traditional email methods, rather
231783 - than use the record to organize analysis based on experience.
231784 - ref SDS A0 RN6X
231786 - ..
231787 - Knowledge seems free, information in email
231788 - seems effective for expediting to get
231789 - things done............................... 940609, ref SDS 8 4671
231791 - "Reply" in email speeds information that
231792 - eviscerates "knowledge." ref SDS 0 UW7I
231794 - ..
231795 - Getting by on information is a slippery
231796 - slope to loss, crisis, calamity........... 940628, ref SDS 10 0550
231797 - Income not associated with productivity... 901007, ref SDS 4 B4PE
231798 - 70% of time wasted in meetings where
231799 - people not prepared makes communication
231800 - biggest risk in enterprise................ 960205, ref SDS 17 5902
231801 - Computers sold for games not productivity. 970603, ref SDS 19 4486
231802 - CBS News information overload from email.. 980412, ref SDS 25 8956
231803 - People don't care about productivity...... 000706, ref SDS 49 RX3K
231804 - Good Management takes Diligence........... 000926, ref SDS 54 004M
231805 - Bad Management takes laziness ignorance... 000926, ref SDS 54 004M
231806 - KM tricky, requires diligence............. 000614, ref SDS 46 IH7I
231807 - Diligence improves understanding.......... 000503, ref SDS 45 5938
231808 - Technology good management less diligence. 000926, ref SDS 54 6Q6J
231809 - Diligence requires faith in reward........ 950223, ref SDS 11 3003
231810 - Faith moves mountains..................... 950915, ref SDS 15 4930
231812 - [On 010916 Eric reports dialog map to organize record takes
231813 - time; need specialist -- ontologist. ref SDS 81 4J4J
231815 - ..
231816 - [On 020114 Gary resists using links, despite strong
231817 - advocacy for improving management, and understanding of role
231818 - for technology. ref SDS 90 3H7J
231820 - ..
231821 - [On 020608 Dave Snowden reported research at IBM shows KM has
231822 - failed to meet expectations. ref SDS 96 ZN6I
231824 - ..
231825 - [On 020618 SDS records on the Internet show benefits of good
231826 - management; creates desire to work intelligently, but seems out
231827 - of reach using familiar technology and methods everygody likes.
231828 - SDS explicit links change attitudes from getting by with bad
231829 - management that seems fast and easy, to using good management
231830 - because SDS makes working intelligently to save time and money
231831 - fast and easy. ref SDS 98 MU6H
231833 - ..
231834 - [On 020822 Ray Ozzie CEO of Groove Networks, and developer of
231835 - Lotus Notes reports that email harms productivity because it is
231836 - too easy to press "Reply to All" button, that creates chronic
231837 - information overload. ref SDS 99 WO8H
231839 - ..
231840 - Laziness commonly causes.......
231842 - 1. Productivity, earnings and stock prices to decline, reported on
231843 - 001207, ref SDS 63 V54M,
231845 - Jack might explain which activity in Doug Engelbart's theory of
231846 - management that laziness improves.....
231848 - A, B, C, a combination or all 3, reviewed on 991222?
231849 - ref SDS 32 1550
231851 - ..
231852 - OHS/DKR seems to be joining computer manufacturers who feel
231853 - there is no market for people who care about improving
231854 - productivity with useful technology, reported on.....
231855 - ..
231856 - Income independent of productivity... 901007,
231857 - ref SDS 4 B4PE Computers for games.................. 970603,
231858 - ref SDS 19 4486
231860 - ..
231861 - 2. National security failure due to poor intelligence reported on
231862 - 980815? ref SDS 26 1173
231864 - [On 010911 terrorist attacks exposed weakness in national
231865 - security due to poor "intelligence." ref SDS 77 0001
231868 - ..
231869 - What's a mother to do??? (Who asked that on 000623... ref SDS 48 9900)
231871 - Covey suggests getting things done requires first understanding,
231872 - then prescribe..., and further suggests that writing a diary
231873 - sharpens the "saw," which is another way of saying sharpens
231874 - "understanding." ref SDS 5 2229
231875 - ..
231876 - So, lets do a diary and see what "understanding" emerges, and
231877 - whether from that any action items arise that strengthen the economy
231878 - and national security.
Fools Gold Email Attractive Action Item System System Comes o You Li
Email Free Grows Demand SDS Avoid Meaning Drift, Pat Lincoln
Implode Span of Attention Overwhelmed by Information Overload
Common Sense Ignores New Reality Management Imploding
Quackery Savings Incredible Mind Buffers Complexity
Illusion of Progress Email Reply Button
Care About Alternate Way to Explain Demand
Ant Grasshopper Sunshine Profits Pay Experiment Innovations be Prepa
Time Too Busy Being Busy to Save Time Money Learning SDS
Laziness Ovewhelming Tendency Use Bad Managment People Want Bad Manag
Ovewhelming Tendency Use Bad Managment Laziness Encourages Using Emai
Ant Grasshopper Laziness Resists Good Management Bad Management Requi
New Professional Role Use SDS Like Pilot Flies Airplane
831601 - ..
831602 - Fools Gold of Email Imparts Illusion of Progress so People Feel Good
831603 - Ant Grasshopper Good Times Fertile Soil Excuse Laziness as Overkill
831604 - Intelligence Saves Time Money, Overwhelmed by Appeal of Effectance
831605 - Email Send Reply Fast Easy Like Fools Gold Damage Laziness Deferred
831607 - Jack's analysis today showing laziness drives an overwheming tendency
831608 - to use bad management, because pressing the Reply button in email is
831609 - faster and easier than checking the record for accuracy, per above,
831610 - ref SDS 0 YF3I, and is supported by a lot of evidence on how people
831611 - use email, see above. ref SDS 0 WS6N The scope of the problem is
831612 - evident from an article in Fortune that explained CEOs fail by taking
831613 - fast, easy action based on spontaneous, cursory analysis, i.e., using
831614 - conversation for "feel good" management, see review on 990625,
831615 - ref SDS 28 7344, and previously on 950426 Axiom reports executive
831616 - training teaches reliance on dialog that seems fast and easy,
831617 - ref SDS 13 4392, rather than invest time for listening that adds
831618 - intelligence to convert information into knowledge for understanding
831619 - cause and effect, explained in POIMS, ref OF 2 8536, so that timely
831620 - follow up gets done, as discussed on 890809. ref SDS 2 CJ9J Laziness
831621 - is an addiction like fools gold and computer games, cited by Jack Park
831622 - above, ref SDS 0 YF3I, because reacting to information in the moment
831623 - provides immediate emotional reward, while benefits of knowledge are
831624 - deferred, explained in POIMS, ref OF 2 CZ6K
831626 - [On 020204 Enron collapsed into bankruptcy after failing to
831627 - following directions from Board of Directors to maintain an audit
831628 - trail on communications. ref SDS 93 9Y5Y
831630 - ..
831631 - [On 020822 Ray Ozzie CEO of Groove Networks, and developer of
831632 - Lotus Notes reports that email harms productivity because it is
831633 - too easy to press the "Reply to All" button, that creates chronic
831634 - information overload. ref SDS 99 WO8H
831636 - ..
831637 - [On 060210 letter to Jack cites importance of experience for
831638 - people to learn advantages of investing time for cognitive
831639 - overhead that converts information into knowledge. ref SDS B1
831640 - WH6Q
831642 - ..
831643 - [On 040312 laws of nature yield order, structure, pattern
831644 - of cause and effect for logical analysis, ref SDS A6 RP6K;
831645 - locality principle requires adding energy to connect cause
831646 - and effect that converts information into the power of
831647 - knowledge; Knowledge Management takes a lot of hard work
831648 - (i.e., energy) without tools for intelligence support;
831649 - without "knowledge," however, information overload drives
831650 - management toward entropy, which makes email a "killer
831651 - application" that kills productivity, from lectures on 21st
831652 - century science. ref SDS A6 YH4G
831654 - ..
831655 - Laziness compounds the 2-worlds problem that prevents transformation
831656 - from information to a culture of knowledge for saving lives, time, and
831657 - money. Sloth encourages grazing on information, reported on 940628,
831658 - ref SDS 10 0550, because Knowledge Management is hard work, reported
831659 - on 000307, ref SDS 39 5182, using diligence and information technology
831660 - (IT) that everybody likes, rather than using SDS, as reported on
831661 - 001126. ref SDS 62 QW8I
831663 - [On 010924 nobody has experience creating organizational memory
831664 - shown in SDS records, so people lack understanding of added value
831665 - that builds faith in making the effort. ref SDS 82 XT5F
831667 - ..
831668 - [On 011003 people despair information overload due to bad
831669 - management paralyzes productivity. ref SDS 83 EC5N
831671 - ..
831672 - [On 011006 same problem reported. ref SDS 85 EL5F Big
831673 - organizations benefit the most by intelligence. ref SDS 85 R743
831675 - ..
831676 - [On 011015 SDS work product seems beyond reach, so people lack
831677 - faith to try; attribute SDS to Rod's willingness to do extra work
831678 - that is "overkill." ref SDS 86 E35F
831680 - ..
831681 - [On 020114 Gary resists using links, despite strong
831682 - advocacy for improving management, and understanding of role for
831683 - technology. ref SDS 90 3H7J
831685 - ..
831686 - [On 030512 2-worlds between information and knowledge reviewed
831687 - with Gary. ref SDS A5 RX5O
831689 - ..
831690 - [On 041118 Aerospace company reports there are no requirements to
831691 - support accurate communication enabled by SDS. ref SDS A8 KU85
831693 - ..
831694 - [On 041222 doctors like to work by conversation for tumor board
831695 - review that strives to strengthen diagnosis and treatment
831696 - planning; avers writings for accuracy. ref SDS A9 DQ4K
831699 - ..
831700 - Ant and Grasshopper Illustrate Slippery Slope from Laziness to Calamity
831702 - Like the story of the "ant and the grasshopper," good times are
831703 - fertile soil for laziness and indifference to grow in the warm
831704 - sunshine of endless profits. Money coming in and seemingly perpetual
831705 - safety encourage "feel good" management, reported on 000920,
831706 - ref SDS 53 T33H, that diverts attention and resources to be prepared,
831707 - by arguing that vigilence to ensure good management is unnecessary
831708 - "overkill," as explained in POIMS, ref OF 2 MQ6J, and reported above.
831709 - ref SDS 0 UV4H
831711 - [On 010911 terrorist attacks expose need for vigilence to
831712 - strengthen intelligence. rather than laziness. ref SDS 77 0001
831714 - ..
831715 - [On 011006 ant and grasshopper explain challenge of investing.
831716 - ref SDS 85 RM5H
831718 - ..
831719 - [On 020608 Dave Snowden reported research at IBM shows KM has
831720 - failed to meet expectations. ref SDS 96 ZN6I
831722 - ..
831723 - Cultural inertia resists good management because bad management seems
831724 - fast and easy compared to being prepared by performing analysis to
831725 - generate intelligence cited by Drucker on 931130 as core competency of
831726 - management, ref SDS 7 7911 Improvement is resisted noted by Grove
831727 - that people like to work on familiar things in familiar ways, reveiwed
831728 - on 980307, ref SDS 23 3740, until good times are disrupted that draws
831729 - attention back to focus on fundamentals, i.e., the need to continually
831730 - improve, or otherwise decline will occur, as reported 000227,
831731 - ref SDS 38 M35K, e.g., education was a big challenge until culture
831732 - imposed a universal mandate. ref SDS 38 X84N
831734 - [On 020128 discussed with Doug Engelbart. ref SDS 91 GL6H
831736 - ..
831737 - [On 020131 Secretary of Defense Don Rumsfeld reviewed cultural
831738 - resistance to improvement, ref SDS 92 KW9N, and explained ideas
831739 - to overcome resistance. ref SDS 92 6L5K
831741 - ..
831742 - [On 020315 Gary explains bad management is attractive on
831743 - large scale projects. ref SDS 94 CP5K
831745 - ..
831746 - [On 020618 SDS records on the Internet show benefits of good
831747 - management; creates desire to work intelligently, but seems out
831748 - of reach using familiar technology and methods everygody likes.
831749 - SDS explicit links change attitudes from getting by with bad
831750 - management that seems fast and easy, to using good management
831751 - because SDS makes working intelligently to save time and money
831752 - fast and easy. ref SDS 98 MU6H
831754 - ..
831755 - [On 020927 the movie "Executive Suite" illustrates theory x and y
831756 - management methods; bureaucracy maintains the status quo using
831757 - power to command and control people, which stifles experimenting
831758 - for innovation to improve tools and methods that increase command
831759 - control of the work, essential to avoid obsolesence and
831760 - extinction; empowerment encourages innovation to improve command
831761 - and control of the work that enables viability and survival under
831762 - under new realities of a new world order, provided organizations
831763 - do not collapse into chaos before the future arrives. ref SDS A1
831764 - 6C3J
831767 - ..
831768 - Markets are driven by what people care about, reported on 001004.
831769 - ref SDS 55 046F When times are good....
831771 - ..
831772 - People don't care about...
831774 - 1. memory that impacts intelligence, reported on 900319.
831775 - ref SDS 3 1323
831777 - 2. intelligence for being prepared to work productively, reported
831778 - on 950327. ref SDS 12 8822 and,ref SDS 12 TM5G
831780 - ..
831781 - 3. productivity impacted by rework to fix mistakes, reported on
831782 - 000706. ref SDS 49 RX3K
831784 - ..
831785 - 4. mistakes and bumbling that reduce earnings and stock prices,
831786 - reported on 001207. ref SDS 63 V54M
831788 - ....because when times are good, safety and income seem unrelated to
831789 - good management, reported on 900710. ref SDS 4 B4PE
831791 - ..
831792 - As a result, computers are sold for games not usefulness, reported on
831793 - 970603. ref SDS 19 4486 Manufacturers give up selling technology for
831794 - improving management, when there is no demand for usefulness, reported
831795 - on 950927. ref SDS 16 7732
831797 - [On 010911 terrorist attacks expose need for vigilence to
831798 - strengthen intelligence. rather than laziness. ref SDS 77 0001
831800 - ..
831801 - [On 010914 market dynamics change what people care when threats
831802 - to income and safety occur. ref SDS 79 Q26N
831804 - ..
831805 - [On 011003 Eric Armstrong reports productivity paralized by IT;
831806 - hopeless quagmire of complexity. ref SDS 83 EC5N
831808 - ..
831809 - Landauer explains desire for using information technology to take
831810 - precipitous action is rooted in psychological desire for "effectance,"
831811 - despite the fact IT is not effective and causes problems, reviewed on
831812 - 950710. ref SDS 14 0738
831814 - ..
831815 - OHS/DKR project intends to enable Doug Engelbart's ABC improvement
831816 - ideas reviewed on 991222; "C" activity in particular, ref SDS 32 N65J,
831817 - seems to require some measure of diligence and extra effort, called
831818 - out by Eugene Kim on 001126, ref SDS 62 QW8I, rather than succumb to
831819 - laziness. Eric Armstrong reported on 000227 that organizations don't
831820 - care about improving the work. ref SDS 38 5810
831822 - ..
831823 - Pressing "Reply" in email seems like responding to people in
831824 - conversation....
831826 - People feel good taking immediate action using existing skills
831827 - and knowledge.
831829 - ..
831830 - The psychological drive to be effective getting things done using
831831 - tools and skills at hand is different from being lazy. People who
831832 - press the Reply button in email work hard, and so feel they are doing
831833 - all they can to expedite progress, just like people getting up earlier
831834 - and earlier to conquer gridlock on the highways, as reported on
831835 - 990311, ref SDS 27 2994. In other words pressing Reply in email is
831836 - sound strategy for using common sense to get things done in the
831837 - moment, i.e., immediately. see NWO, ref OF 4 1675
831840 - ..
831841 - Illusion of Progress Encourages Using Email Like Meetings, Calls
831842 - Spontaneous Response Delays Progress Causes Continual Bumbling Crisis
831844 - Pressing Reply to save time ignores the record showing email and other
831845 - communication methods using spontaneous response in meetings and calls
831846 - reduce effectiveness due to lack of alignment in communication with
831847 - objectives, requirements and commitments, ref DIP 1 1045, as reported
831848 - on 990924. ref SDS 29 0715 For example, on 970524 a Cal Tech study
831849 - reported that communication which is not aligned with history,
831850 - objectives, requirements and commitments caused failure of the
831851 - Columbia Space shuttle, losing lives and costing billions of dollars.
831852 - ref SDS 18 7298 On 991001 the same problem caused $125M loss in the
831853 - Mars space program. ref SDS 30 3077 On 940611 failed alignment in
831854 - communication caused loss of $500M ship at sea. ref SDS 9 8239
831856 - [On 011029 adding intelligence adds alignment that overcomes
831857 - illusion of power in email. ref SDS 88 G13F
831859 - ..
831860 - Additional evidence that spontaneous reaction to information on
831861 - meetings, calls and email "kills" productivity is reported in the
831862 - record on 950327 where Com Metrics was defined. ref SDS 12 0200
Ignorance Enables Widespread Popularity of Email that Harms Productiv
Email Improved Webmail Content on Internet SDS Innovation Anytime Any
Email Killer App Kills Productivity Grows Demand for SDS Add Intellig
Killer App Intelligence Memory Organizational Personal History Experi
Enabling Forces IT Failure Loss Confidence Aids Funding SDS for Conve
Enabling Forces Economy Failing Care About Intelligence Survival Perf
Enabling Forces SDS Makes IT Productivity Convert Informtion into Kno
Email Killer App Kills Productivity Grows Demand for SDS Add Intellig
A81101 - ..
A81102 - Killer Application Grows Demand for Adding Intelligence to Informtion
A81103 - Information Overload New Reality, Email Destructive Need Intelligence
A81104 - Ignorance Sustains Faith in Working Hard, Rejects Adding Intelligence
A81105 - Email Feels Effective Because Intelligence and Knowledge a Mystery
A81107 - Pressing the Reply button in email to expedite getting things done
A81108 - creates a powerful illusion of progress due to ignorance that preys on
A81109 - laziness, cited by Jack today. ref SDS 0 YF3I
A81111 - ..
A81112 - Email is commonly used like conversation to convey stream-of-conscious
A81113 - information. The primary goal is entertainment that relieves stress
A81114 - in the moment, see review on 991108. ref SDS 31 4505
A81116 - ..
A81117 - Jack's warning that email is not productive, ref SDS 0 US8O, aligns
A81118 - with experts who say that email does not improve productivity, see
A81119 - report on 010420, ref SDS 67 087F, and earlier on 010408. ref SDS 65
A81120 - 9H8H As a result, widespread popularity of email based on laziness,
A81121 - per above, ref SDS 0 YF5O, creates market dynamics that make email a
A81122 - Killer Application that "kills" productivity, earnings and stock
A81123 - prices reported on 001207, ref SDS 63 V54M, per reasoning above.
A81124 - ref SDS 0 MS5H
A81126 - [On 010911 national security failed due to failure of
A81127 - intelligence. ref SDS 77 UP5K
A81129 - ..
A81130 - [On 011120 email is an enabling force that grows demand for SDS.
A81131 - ref SDS 89 H67I
A81133 - ..
A81134 - [On 020327 email killer application that increases demand for
A81135 - using SDS that adds intelligence to management. ref SDS 95 6X6H
A81137 - ..
A81138 - [On 020614 email delivered out of sequence conveys false picture
A81139 - of cause and effect, creates hurt feelings. ref SDS 97 0001
A81141 - ..
A81142 - [On 020822 Ray Ozzie CEO of Groove Networks, and developer of
A81143 - Lotus Notes reports that email harms productivity because it is
A81144 - too easy to press "Reply to All" button, that creates chronic
A81145 - information overload. ref SDS 99 WO8H
A81147 - ..
A81148 - Email is fast and easy for harming communication by failing to add
A81149 - "intelligence" to information that creates knowledge for getting
A81150 - things done. ref OF 2 CZ6K However, few people understand the
A81151 - difference between information and knowledge, as reported at SRI on
A81152 - 000615, ref SDS 47 6271, because human cognition is a mystery. see
A81153 - NWO, ref OF 4 42HC As a result, people dismiss efforts to distinguish
A81154 - information from knowledge in cognitive science, reported on 971024.
A81155 - ref SDS 22 7403 This ignorance, i.e., not understanding "knowledge,"
A81156 - sustains faith that working hard answering email expedites progress.
A81157 - Ignorance also prevents belief that stream of conscious communication,
A81158 - like email, meetings and calls, causes delay, extra cost, conflict,
A81159 - crisis and calamity, because spontaneous action creates an illusion of
A81160 - progress that makes people feel good about having worked hard using
A81161 - methods that have been successful for thousands of years.
A81163 - ..
A81164 - Andy Grove notes from experience as CEO of Intel that ignorance blinds
A81165 - successful people to new realities which render common work practices
A81166 - ineffective, despite having previously been very productive, reviewed
A81167 - on 980307. ref SDS 24 1660 The attractiveness of familiar methods
A81168 - and tools which are no longer effective in a New World Order, like
A81169 - meetings, phone calls, and pressing Reply in email, causes a rush to
A81170 - acquire tools of self-destruction. ref OF 4 2082
A81172 - ..
A81173 - The report on 001207 of too many people having too many problems using
A81174 - familiar work practices and tools that cause productivity, earnings
A81175 - and stock prices to fall, reported on 001207, ref SDS 63 V54M,
A81176 - illustrates the danger that worries Grove.
A81178 - [On 010911 terrorist attacks exposed weakness in national
A81179 - secuirty reliance on data and information from technologies like
A81180 - email, sattelites and wireless, but omits analysis that connects
A81181 - the dots into a comprehensible story in time for proactive
A81182 - action, sets agenda for adding "intelligence." ref SDS 77 0001
A81183 - ..
A81184 - This is an education and experience issue, not laziness.
A81187 - ..
A81188 - Care About Productivity Usefulness When Income Safety Threatened
A81189 - Education Study Experience Discover Opportunity Culture of Kmowledge
A81191 - Education and experience show that intelligence is not an extra step
A81192 - that is "overkill," but rather is the only means of getting things
A81193 - done correctly, on time and within budget, as explained in the
A81194 - proposal to SRI on 001011. ref SDS 56 3Y2P
A81196 - ..
A81197 - At most, laziness reported today, ref SDS 0 YF3I, is an excuse for not
A81198 - doing the "study" Grove says is essential to understand new realities
A81199 - that requires a new way of working, reviewed on 980307. ref SDS 24
A81200 - 5794
A81202 - ..
A81203 - As long as money is coming in and there is no evident threat to
A81204 - safety, people do not care about productivity and usefulness enough to
A81205 - overcome the allure of using fast, easy capabilities that are not
A81206 - useful. When people are employed they do not have enough time to
A81207 - think, reported on 970910. ref SDS 21 3479 When these same people are
A81208 - unemployed, they have more time to think, and some may be open to
A81209 - being educated, as Bill Benkavitch reported on 970611. ref SDS 20 0007
A81211 - [On 010911 terrorist attacks exposed a new reality that may
A81212 - encourage some to being educated about the opportunity to
A81213 - strengthen intelligence. ref SDS 77 0001
A81215 - ..
A81216 - [On 010914 reviewed market dynamics that change what people care
A81217 - about based on threat to income and safety. ref SDS 79 Q26N
New Way Thinking Intelligence Listening Analysis Understanding Follow
New Way Working Thinking SDS Paperless Office Virtual Office
AJ0501 - ..
AJ0502 - New Way of Working for New World Order Add Intelligence to Information
AJ0504 - SDS supports a new way of working to meet new realities of a New
AJ0505 - World Order using webmail that adds "intelligence" to information in
AJ0506 - email, which creates knowledge for getting things done by aligning
AJ0507 - communication with objectives, requirements and requirements, as
AJ0508 - demonstrated the past several years, beginning with the letter to the
AJ0509 - Colloquium on 000120. ref SDS 33 QX5L
AJ0511 - ..
AJ0512 - Considerable effort has been made to educate about new capability...
AJ0514 - On 000120 explained need to learn differences between information
AJ0515 - and knowledge, ref SDS 33 5063, and provided definitions based on
AJ0516 - experience using SDS for a new way of working. ref OF 2 0367
AJ0517 - Examples of work product have demonstrated a new way of working,
AJ0518 - summarized on 001017, ref SDS 57 1575, and explained in use cases,
AJ0519 - that show this method is a "utopia" compared to pressing "Reply"
AJ0520 - in email, as reported on 010425. ref SDS 68 EP7F
AJ0521 - ..
AJ0522 - On 000208 explained webmail requirements for Knowledge
AJ0523 - Space. ref SDS 35 3596
AJ0525 - ..
AJ0526 - On 000505 Jack Park wanted Knowledge Space, felt email inadequate.
AJ0527 - ref SDS 43 6138
AJ0529 - ..
AJ0530 - On 001116 Jack reported SDS is "amazing" capability. ref SDS 59
AJ0531 - 0001, echoing endorsement by others, reported on 010907.
AJ0532 - ref SDS 75 KX3L
AJ0534 - ..
AJ0535 - On 001121 SDS was offered for sale so others can use webmail to
AJ0536 - gain experience learning Knowledge Management. ref SDS 60 XU8I
AJ0537 - ..
AJ0538 - On 001219 specific steps using SDS that save time and money
AJ0539 - by improving email were reviewed. ref SDS 64 FO5M The basic
AJ0540 - formula is adding "intelligence" to information using time honored
AJ0541 - process to....
AJ0543 - ..
AJ0545 - Look before you leap
AJ0547 - ....that avoids pressing "Reply" in email so that deliberative
AJ0548 - analysis can first construct understanding in relation to history,
AJ0549 - objectives, requirements and commitments. Understanding enables
AJ0550 - follow up with clear, concise, complete communication that is then
AJ0551 - submitted by pressing "Reply" in email.
AJ0552 - ..
AJ0553 - On 010811 SDS strengthens education. ref SDS 73 R36K
AJ0555 - ..
AJ0556 - On 010907 SDS webmail provides self-evident benefits delivering
AJ0557 - intelligence that saves time and money. ref SDS 75 KX3L
AJ0558 - ..
AJ0559 - Thus, there is a considerable record showing webmail enables
AJ0560 - good management by adding "intelligence" that strengthens weaknesses
AJ0561 - of email, meetings and calls to avoid bad management.
Bad Management Fools Gold Attractive Fast Easy of Conscious Response
Denial Lazy Loathe Improvement Skills Good Enough to Get By Without I
Good Management Consistently Routinely Difficult to Maintain Stressfu
Bad Management Technology Brings Success, Impossible
Biology Information Used Immediately by Conscious Span of Attention K
Paradigm Shift of Millinneum Communication Biggest Risk in Enterprise
AX0901 - ..
AX0902 - Biology Makes Spontaneous Action Overwhelmingly Attractive
AX0903 - Overwhelming Appeal Meetings Calls Email Enabled by Deferred Damages
AX0904 - Deferred Damage Conceals Communication Biggest Risk in Enterprise
AX0906 - Demand for "intelligence" to save time and money, however, does not
AX0907 - overcome overwhelming appeal of bad management, reported in an article
AX0908 - Jack submitted on 001101. ref SDS 58 NG3J Good management requires
AX0909 - learning good practices, also, called "habits." Covey says learning
AX0910 - good habits is hard. reviewed on 921205, ref SDS 5 4803 Habits that
AX0911 - bring biological rewards of effectance, like pressing the Reply button
AX0912 - in email, are extremely resistant to improvement, because change takes
AX0913 - faith that a bigger reward will result by deferring momentary
AX0914 - gratification of grazing on information. Faith requires experience
AX0915 - and/or endorsement from credible sources. Under the rule that a "bird
AX0916 - in the hand, is worth two in the bush," people opt to work on familiar
AX0917 - things in familiar ways, as Grove notes from experience at Intel.
AX0918 - reported on 980307. ref SDS 23 3740 As a result, people never acquire
AX0919 - experience that builds faith in a new way of working, i.e., a new
AX0920 - habit, of investing time for capturing organizational memory and
AX0921 - adding "intelligence" for converting information into knowledge needed
AX0922 - to save time and money, explained on 001219. ref SDS 64 FO5M
AX0924 - ..
AX0925 - Some people argue that greater diligence paying attention in meetings
AX0926 - and using email is good enough to get by without making the effort of
AX0927 - learning to use "intelligence," as reported on 001126, ref SDS 62 QW8I
AX0928 - However, there is no evidence that greater diligence is used by
AX0929 - anyone, nor that it avoids damage caused by email, set out in POIMS.
AX0930 - ref OF 2 CZ6K Jack points out today that a false sense of power
AX0931 - (effectance) using existing skills pressing a Reply button for taking
AX0932 - fast, easy action, ref SDS 0 UV4H, prevents discovering information in
AX0933 - email, as in meetings and calls, causes too many people to have too
AX0934 - many problems, as reported on 001207. ref SDS 63 V54M
AX0936 - ..
AX0937 - [On 010911 terrorist attacks exposed weakness in national
AX0938 - secuirty reliance on data and information from technologies like
AX0939 - email, sattelites and wireless, but omits analysis that connects
AX0940 - the dots into a comprehensible story in time for proactive
AX0941 - action, sets agenda for adding "intelligence." ref SDS 77 0001
AX0943 - ..
AX0944 - Ignorance of differences between information and knowledge, reflecting
AX0945 - conscious and subconscious processing, makes it hard for people to
AX0946 - believe that meetings, calls and email on solving problems are the
AX0947 - cause of problems they are trying to solve, see POIMS, ref OF 2 PS7G,
AX0948 - under the phenomena of "rework." see NWO, ref OF 4 6915 Failure to
AX0949 - understand that meaning drift changes alignment in the mind, and
AX0950 - information overload compounds and accelerates meaning drift, and
AX0951 - overlooks critical details due to limited span of attention, see again
AX0952 - POIMS, ref OF 2 2050, also, makes it hard for people to believe that
AX0953 - meetings, calls and email cause continual bumbling. People cannot
AX0954 - believe that the power and emotional pleasure from pressing "Reply" in
AX0955 - email, and talking to people in meetings and calls, which seem in the
AX0956 - moment to expedite action for solving problems, in fact, cause delay
AX0957 - and new problems that are deferred and transferred to others, as the
AX0958 - contagion of false knowledge. ref OF 2 8774
AX0960 - ..
AX0961 - In sum, the paradigm shift of the millennium is such a quantum leap
AX0962 - and so emotionally painful that people refuse to contemplate the
AX0963 - prospect that new realities now make....
AX0965 - ..
AX0966 - communication is the biggest risk in enterprise
AX0969 - ...., see POIMS, ref OF 2 R69H, and so deny that the most cherished
AX0970 - and powerful gift of humanity has been converted by technology into a
AX0971 - sword of self-destruction, where an entire culture has painted itself
AX0972 - into the proverbial corner.
Overkill Complexity SDS Records Details Management Psychologically Bu
Overkill Fix Small Problems Analysis Intelligence
Fear Unable to Write, Like to Talk
Twice Around the World Overwhelmed Resist SDS Innovation on Web
New Way Working Must Be Specified Need Experience Pilot Test Overcome
Managers Resist Changing Methods
Fear Denial Organizational Memory Counterintuitive Conflicts Common S
Given Up on Communication
Giving Up on Technology Failed Promise of Automated Management
Amazed Fear SDS Records Can't Write Intelligence Overwhelmed Complexi
B81301 - ..
B81302 - Overkill Easy Excuse for Clinging to Familiar, Comfortable Ways
B81303 - Incentive for Using New Way Working Suppressed by Deferred Damages
B81304 - New Way Working Amazing Overwhelming Feared Beyond Reach Denied
B81306 - Cultural blindness reflects the fact that....
B81308 - ..
B81309 - New ways of working cause frustration, anger, fear....
B81311 - Intelligence, alignment boggle mind........000125, ref SDS 34 3975
B81312 - New way of working frustrating.............000811, ref SDS 50 0001
B81313 - Hate organizational memory.................000824, ref SDS 52 FJ5H
B81314 - Power of "truth" shocking..................001122, ref SDS 61 JN4K
B81315 - Remembering everything amazing, impossible.010411, ref SDS 66 X34F
B81316 - Utopia organization for remembering........010425, ref SDS 68 EP7F
B81318 - ..
B81319 - [On 010916 SDS amazes Eric, mechanism for memory obviously works.
B81320 - ref SDS 80 0001
B81322 - ..
B81323 - Worry from "amazement" seeing a much stronger connected environment
B81324 - than traditional work product causes fear that capability is beyond
B81325 - reach, that it is impossible to produce. People feel overwhelmed,
B81326 - like being asked to carry groceries home from the store 30 miles away.
B81327 - If people didn't know about using a car, most of us would say it is
B81328 - impossible, so lets keep grubbing for ants and worms, or organize a
B81329 - hunting party for a buffalo, because we know how to do those tasks
B81330 - with the tools we already know how to use. When something seems out
B81331 - of reach, we accept doing things within our existing knowledge.
B81333 - ..
B81334 - Frustration, shock and anger cause fear of using a new way of working
B81335 - to augment intelligence by taking additional steps before and after
B81336 - pressing Reply in email, attending meetings and making calls, as
B81337 - explained on 001219. ref SDS 64 FO5M
B81339 - ..
B81340 - Ignorance and fear cause cultural blindness of denial that is far more
B81341 - resistant to change than mere laziness. Denial makes helping people
B81342 - improve seem like walking through the valley of death, cited by Andy
B81343 - Grove, reviewed on 980307, ref SDS 24 1660, because people feel good
B81344 - resisting good management by seeing "intelligence" through the
B81345 - paradigm of "overkill." reported on 890324. ref SDS 1 LZ5F Under the
B81346 - old world order of less people, activity and information, this was
B81347 - good strategy, as related in POIMS. ref OF 2 5820
B81349 - ..
B81350 - But the new world order needs intelligence so people can be lazy or
B81351 - industrious without causing so much harm, as reported on 001207.
B81352 - ref SDS 63 V54M
B81354 - [On 010911 terrorist attacks exposed need analysis that connects
B81355 - the dots into a comprehensible story in time for proactive
B81356 - action, sets agenda for adding "intelligence." ref SDS 77 0001
B81358 - ..
B81359 - [On 010914 changes in threat perception changes what people care
B81360 - about enough to learn new methods. ref SDS 79 Q26N
B81362 - ..
B81363 - There is never enough time nor money to add "intelligence" for saving
B81364 - time and money, because all the money is budgeted for fixing problems
B81365 - caused by lack of intelligence. So, it is an old story that is not
B81366 - solved by claiming laziness. War, recession and mounting problems
B81367 - require leadership: the vision to see, courage to act and the will to
B81368 - win.
B81370 - ..
B81371 - In the context of "amazing" and "utopia" we seem to hung up on vision;
B81372 - people still don't get the concept of "knowledge" from work on 000120,
B81373 - ref SDS 33 5063, because people are unwilling to do the study Grove
B81374 - says is essential, reported on 980307. ref SDS 24 5794