THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: September 15, 1995 12:30 PM Friday; Rod Welch

Travel to Yosemite for hike to Half Dome.

1...Summary/Objective
2...Ross Caring for His Dad
3...Elbow Injury
4...New Computer
......Windows 95 & OS2
5...IBM Support for OS2 Shows Challenge of Growing Complexity Using IT
6...Traveling
7...SDS & Communication Metrics
.....Ignorance, Fear, Hope - Marketing Challenge
8...Traceability and Continual Learning
.....Fear of Not Knowing What to Write Down
9...Religion - Linking Back to Original Sources
.....Case Studies, Continual Learning
.....Attending Church - Maintaining Perspective
.....Personal Metrics - Attending Church
.....Discovery, Continual Learning, Citations, Linking
.....Confession is a Personal "Metric" that Leads to Discovery
.....Thus the power of "religion" in one sense is the enlightenment
.....Dated Prose
10...Modernizing SDS - Credibility
.....Management is Complex - Communication Engineer
.....Losing Faith in Automation; "Climbing Mountains"
11...Linking to Other Programs
12...Citations in Religion Lead to Generalized Knowledge Methodology
13...POIMS, Communication Metrics and SDS
14...Risk Management


..............
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CONTACTS 

SUBJECTS
Yosemite, 950915                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0403 -    ..
0404 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040501 - Follow up ref SDS 40 0000, ref SDS 33 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040503 - Drove to Yosemite Valley for hike to Half Dome tomorrow; had dinner in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040504 - a small town in the mountains.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040506 -  ..
040507 - Developed ideas this evening from discussion of church attendance as a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040508 - metric similar to the way "lawsuit" is presented in the New World                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040509 - Order paper. ref OF 3 2536                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040512 -  ..
0406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0408 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040901 - Took BART to Walnut Creek.  Met Tauvo Arias, Claudia's brother, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040902 - discussion with Ross on 950905 2112. ref SDS 40 0001  Ross arrived                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
040903 - about 5 minutes later.  So far, well coordinated project.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040906 -  ..
040907 - Ross Caring for His Dad                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
040908 - 
040909 - We drove to the retirement home where Gordon is living near Ross'                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040910 - place in Concord.  Ross visited with his dad for about 15 minutes,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040911 - encouraging him to avoid making another independent excursion.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040912 - Evidently within the past few days or weeks, Gordon tried to walk to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040913 - the train station to visit Richard and his wife, Wednesday, in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040914 - Southern California.  He got about 5 houses away where he fell,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040915 - injuring himself.  Ross said his Dad has difficulty remembering things                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040916 - due to a series of strokes over the past year or so.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040918 -  ..
040919 - Ross has an caring and effective manner with people, and this is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040920 - especially evident helping his dad be comfortable and engaged in life                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040921 - as much as possible.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040922 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040923 -     [On 960502 visited with Richard. ref SDS 46 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040924 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040926 -  ..
040927 - Elbow Injury                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040928 - 
040929 - I asked about Ross' elbow injury.  He said the cast was removed a few                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040930 - weeks ago.  He has had physical therapy to improve range of motion.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040931 - which is still quite constricted by post-operation adhesions, similar                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040932 - to my knee injury.  Ross has a lot of pain trying to straighten his                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040933 - arm.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040935 -  ..
040936 - Asked Ross about extending his arm with weight lifting.  I have found                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040937 - with my knee that this can help.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040939 -  ..
040940 - Ross said the Doctor recommends against weight training on his arm at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040941 - this stage.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
040943 -  ..
040944 - I mentioned that I needed a second visit to the hospital a few months                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040945 - after the cast was removed from my leg, so the Doctor could fully                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040946 - extend the leg under a general anesthetic.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
040948 -  ..
040949 - Ross has a visit scheduled for this week to discuss his progress.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040951 -      ..
040952 -     During our stay at Yosemite, Ross had the top bunk, and had                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040953 -     noticeable difficulty using his injured arm to hoist himself up.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040955 -      ..
040956 -     There was no apparent difficulty lifting things.  He seems pretty                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040957 -     healthy, otherwise.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040959 -  ..
040960 - We drove to his home so Ross and Tauvo could get their gear.  This                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040961 - year he had most of the camping equipment in a single container, so                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040962 - loading up took only a few minutes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040964 -  ..
040965 - Stu was taking a nap.  He must have been pretty tired because we made                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040966 - a fair amount of noise and he slept through it.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040967 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040969 -  ..
040970 - New Computer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040971 - 
040972 - Ross has a new computer.  It is a Packard Bell 75 Mhz, 1.2 GB Pentium                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040973 - with 16 MB of RAM.  Ross seemed to indicate it is intended as a family                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040974 - computer.  It was set up on a small table in the Boys room.  Ross at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040975 - first seemed to indicate he planned to set it up on a regular desk, so                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040976 - he can use it for a home workstation.  Later I got the impression he                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040977 - expects to simply use a new notebook he is getting with a Powerchip                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040978 - processor.  He seems to be still sorting out in his mind how the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040979 - Packard Bell computer will be used.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040980 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040982 -       ..
040983 -      Windows 95 & OS2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
040984 -      
040985 -      The new computer came with Windows 95 installed.  Ross is not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040986 -      planning to install os2 at this time.  He is still using os2 on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040987 -      his work computer which is an IBM Thinkpad.  I think he indicated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040988 -      it has 20 MB of RAM.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040990 -       ..
040991 -      I assume the new notebook will have os2 installed.  This at least                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040992 -      will support the potential to use SDS at some future time.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040994 -       ..
040995 -      Ross offered to loan me the Windows 95 CD so I can try it.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040996 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040997 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040999 -  ..
041000 - Ross brought a Minolta camera.  He still has not developed the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
041001 - pictures from the trip last year.  The camera is on his desk at work.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041002 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041003 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041005 -  ..
041006 - IBM Support for OS2 Shows Challenge of Growing Complexity Using IT                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041007 - 
041008 - There was discussion of support costs for new technology.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
041009 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041010 - Ross feels IBM should not invest the time needed to correct problems                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041011 - with OS2. He recalled spending a long time on the phone to get help                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041012 - from Microsoft.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041014 -  ..
041015 - I mentioned many times spending several hours over many days even                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
041016 - weeks and months to solve problems with os2.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
041018 -  ..
041019 - Ross feels IBM should not provide this support because it costs more                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041020 - money than is generated by sale of the product.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041021 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041022 -     [On 960502 discussion with Richard. ref SDS 46 7Y5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
041024 -  ..
041025 - Another perspective is that this is a cheap way to debug a new, highly                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
041026 - complex, and potentially valuable program.  Of course it may turn out                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041027 - that these costs cannot be recouped by future sales of a bug free                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
041028 - program.  Microsoft manages to do this, but whether IBM is successful                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041029 - with os2 seems more and more doubtful.  Os2 is much better than                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041030 - Windows 95, yet many people have greater faith in the reputation of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041031 - Bill Gates than in their own ability to choose quality software.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
041032 - Cultural inertia is very powerful, even for bright young people.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
041033 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041034 -        "What's everybody doing?  Let's follow the crowd!!"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
041036 -  ..
041037 - That's how the Pied Piper became rich and famous, noted in NWO.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041038 - ref OF 3 4723                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041039 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041040 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041042 -  ..
041043 - Traveling                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
041044 - 
041045 - We left the house for Yosemite about 1500.  Stopped at a Safeway on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041046 - Ygnacio Valley Road to buy food for the trip.  Ross developed the menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
041047 - for tomorrow night after the hike, and breakfast Sunday morning.  We                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041048 - stopped again at a WalMart store in Tracy to get water bottles with a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041049 - purifying filtration element, so we can fill the bottles from streams                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041050 - along the trail tomorrow.  At WalMart we looked for Powerbars to be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041051 - used for energy food during the hike, but could not find them at this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041052 - store.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
041054 -  ..
041055 - Traffic was fairly heavy getting onto US 99 because it was commute                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
041056 - time.  We considered stopping in Escalon at the hamburger place we                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
041057 - stopped last year, but wound up not doing so.  Instead we stopped at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041058 - a bar in a small town in the mountains, called the "Iron Door."  Had                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041059 - an excellent hamburger.  Enjoyed the ambiance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
041061 -  ..
041062 - Arrived in Yosemite about 2100.  Walked out to the river to see how                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
041063 - much higher it is this year than last due to severe winter storms this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
041064 - year.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041066 -  ..
041067 - The number of stars you can see at this elevation was "startling."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
041068 - This is one of the best parts of the trip, like last year, reported on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
041069 - 940917 0742. ref SDS 21 KN5I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
041071 -  ..
041072 - The cabin, or whatever it is called, was missing a mattress on one of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041073 - the bunks.  Initially we thought it might cost additional rent to get                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
041074 - another mattress.  Went back to the registration desk and asked them                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041075 - to bring another one.  There was no charge.  It was already there by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
041076 - the time we walked back to the camp site.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
041077 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041078 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
041079 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Comments on usefulness                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Organizer, Religion, New World Order                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Ignorance, Fear, Denial                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Psychologically Demanding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Psychologists, Communication Specialists,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120801 -  ..
120802 - SDS & Communication Metrics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120803 - 
120804 - Explained work on Communication Metrics to create a new management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120805 - science that avoids mistakes, loss, and failure caused by modern                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120806 - technology that compresses time and distance.  The accelerating pace                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120807 - of information, commonly called the "Information Highway" overwhelms                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120808 - human cognition creating a constant "fog of war."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120810 -  ..
120811 - Communication Metrics evolved from a contract with PG&E last year                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120812 - using SDS for contract management on power projects.  The people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120813 - directly supported by SDS recommended expanding application, and a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120814 - contract was prepared for another contract.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120815 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120817 -      ..
120818 -     Ignorance, Fear, Hope - Marketing Challenge                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120819 -     
120820 -     However, this new contract was frustrated by inability of people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120821 -     who prepared and recommended a contract for exanded use, to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120822 -     explain purpose, scope, costs, and benefits to senior people who                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120823 -     had not directly used SDS, nor been aided by it.  Turns out people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120824 -     have trouble grasping the concept of "converting information into                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120825 -     knowledge," reported on 940125, ref SDS 13 8945, and earlier on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120826 -     910523. at ref SDS 4 2736  They could not explain it to themselves                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120827 -     nor to anyone else. see 941228, ref SDS 24 9954                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120829 -      ..
120830 -     So we need a way to overcome ignorance and attendant fear of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120831 -     solutions that conflict with what "everybody is doing," and with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120832 -     people's hope that other, seemingly easier to learn tools, are                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120833 -     adequate substitutes for SDS, as discussed previously with Ross on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120834 -     890809, and again on 940411. ref SDS 17 289O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120836 -      ..
120837 -     During our trip to Yosemite last year on 940916, Ross pointed out                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120838 -     that computers are sold by salesman who do not use computers, to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120839 -     purchasing agents who, also, do not use computers, ref SDS 20 8209                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120840 -     and are used by people who only have 20 minutes to learn anything                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120841 -     before heading out for the next meeting, per our telecon on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120842 -     890809. ref SDS 1 QY6L  Landauer's book reviewed recently on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120843 -     950710, "The Trouble with Computers, says it is hard to design                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120844 -     computers that help people think, which is needed to support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120845 -     management and other knowledge work.  Since thinking is complex,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120846 -     you have to improve a range of integrated tasks.  This makes SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120847 -     complex, but still a lot faster, easier and more accurate than                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120848 -     relying on personal recall.  As Ross noted on 890809 it takes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120849 -     longer than 20 minutes to learn SDS, but software produced that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120850 -     only takes 20 minutes to learn, does not save lives, time,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120851 -     earnings and stock prices.  Landauer says it is actually                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120852 -     frivolous. ref SDS 31 1222                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120853 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120854 -        [On 950927, see discussion with Dave at Intel, ref SDS 42 YB65                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120855 -        and Morris on 951011 1302, ref SDS 43 0990                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
120857 -      ..
120858 -     Similar discussion in February with Morris reporting on a seminar                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120859 -     he attended in New Orleans, presenting ideas to improve daily                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120860 -     management, reported on 950204 1303. ref SDS 26 5932                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120862 -  ..
120863 - Ross is generally familiar with ISO 9000 quality criteria.  He                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120864 - recognized the idea of adding "metrics" to communications that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120865 - transforms information into the power of knowledge, per analysis of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120866 - Kerzner lecture at Cheveron Learning Center, reported on 950202 0930,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120867 - ref SDS 25 8402,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120869 -  ..
120870 - Ross asked what "knowledge" means - how is "informatin" converted                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120871 - into "knowledge," what's the difference?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120872 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120873 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120875 -  ..
120876 - Traceability and Continual Learning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120877 - 
120878 - We discussed the idea of "Traceability" and "Continual Learning" which                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120879 - evolved from the original meaning of "religion" that are now applied                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120880 - in the IS0 10006 management criteria, reviewed in the record on 950721                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120881 - 1349. ref SDS 32 2846,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120883 -  ..
120884 - Cognitive science and evolutionary psychology explain "knowledge"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120885 - based on "connectionist theory," explained for example in Tom                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120886 - Campbell's book, "The Improbable Machine," reviewed on 900303 2218.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120887 - ref SDS 3 6006                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120889 -  ..
120890 - The concept of "knowledge" derived from "connecting the dots..." of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120891 - daily "information" for understanding cause and effect is implemented                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120892 - by SDS. ( (seen in this record).  The NWO paper explains the "power of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120893 - knowledge" is grounded in the "locality principle." ref OF 3 I38N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
120895 -  ..
120896 - Recognizing value added to information that yields "knowledge," was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120897 - discussed with Morris on 950204 1303, ref SDS 26 0550, and at Santa                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120898 - Clara University on 951012 1330. ref SDS 44 9403                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120899 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120901 -      ..
120902 -     Fear of Not Knowing What to Write Down                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120903 -     
120904 -     Ross said it is not always clear what to write down and link up on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120905 -     a day to day basis.  How does an executive use Communication                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120906 -     Metrics when there is a lot going on?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120908 -      ..
120909 -     The "Typical Day Scenario" explains how daily work on the job is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120910 -     aided using SDS. ref OF 2 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120911 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120912 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120913 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1210 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Management is Complex, SDS Features                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Religion, Metrics, Continual Learning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Case Studies in Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Credibility - No Faith                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Discovery, Strategic Resource                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
Discover & Fix Mistakes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
Disillusioned by Technology                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
Metrics, Discover and Fix Mistakes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Church, Regular Reinforcement of Good                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Metrics, Law, Religion, Contracts, Controls                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
261301 -  ..
261302 - Religion - Linking Back to Original Sources                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
261303 - 
261304 - This led to consideration of religious practice.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
261305 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261306 - Ross explained the family attends church together fairly regularly and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261307 - the boys attend Sunday School.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
261309 -  ..
261310 - We considered how critical it is to provide continual reinforcement of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261311 - ideas through regular exposure, i.e., repetition, which is a cultural                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261312 - technique for maintaining conduct conducive to community life.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
261313 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261315 -      ..
261316 -     Case Studies, Continual Learning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261317 -     Attending Church - Maintaining Perspective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261318 -     
261319 -     I used the example Teri Jones and I discussed the other day                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261320 -     considering Morris' question on 950822 about the purpose of "case                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261321 -     studies" in his review of the "New World Order Needs Old Time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261322 -     Religion" paper. ref SDS 38 4884, and later on 950830 where ideas                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
261323 -     on case studies were pulled together. ref SDS 39 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261325 -      ..
261326 -     The Bible is a series of "case studies" showing how certain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261327 -     conduct leads to good (i.e., "God") and not so good ends (evil,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261328 -     i.e., "Devil").                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261329 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261330 -          [On 950916 discussion of religion and "farming model," next                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
261331 -          day hiking Half Dome. ref SDS 41 0644                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261332 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261334 -      ..
261335 -     Personal Metrics - Attending Church                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
261336 -     
261337 -     People need constant reminder of first principles through case                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261338 -     studies in order to maintain a steady course through life, because                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261339 -     daily details (enticements, opportunities and frustrations) pull                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261340 -     us in different directions, as explained in NWO paper from work on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261341 -     950812. ref SDS 36 0112 and ref SDS 36 4371                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
261343 -      ..
261344 -     Attending Church regularly is a simple, direct way to measure our                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261345 -     conduct against a set of common standards that have been found                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261346 -     over thousands of years to give the best results for individuals                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261347 -     and communities.  In other words, attending church is another                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261348 -     major metric, similar to a lawsuit explained for NWO paper on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261349 -     950818. ref SDS 37 0564.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261351 -      ..
261352 -     Discovery, Continual Learning, Citations, Linking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261353 -     Confession is a Personal "Metric" that Leads to Discovery                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
261354 -     
261355 -     The Catholic church tradition of regularly setting out errors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261356 -     called "sins" provide an opportunity to be alerted about things to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261357 -     improve.  Talking about one thing, leads to discovery of others                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261358 -     that may be overlooked but for the process of taking regular stock                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261359 -     and inventory of actions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
261360 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261362 -  ..
261363 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261364 -     Thus the power of "religion" in one sense is the enlightenment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261365 -     promised in the Bible that comes from linking and checking oneself                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261366 -     which becomes a process of continual discovery of mistakes that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261367 -     need fixing or opportunities from nuance and implications that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261368 -     were not otherwise apparent.  This is a process of "continual                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261369 -     learning."  Tools that help us do this a lot, and then retrieve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261370 -     what we have learned so it can be combined and expanded, would                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261371 -     seem to lift the capacity to think, remember and communicate.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261372 -     Therefore, the measure of useful tools are those we use a lot.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261373 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261375 -      ..
261376 -     Dated Prose                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
261377 -     
261378 -     The difficulty is that the Bible uses language which is more and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261379 -     more difficult for people to readily relate to their own lives.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261380 -     When people today read in the Bible about someone...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
261381 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261382 -              "...riding on their ass to the next town..."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
261383 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261384 -        ...they have difficulty seeing the relevance to their own                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
261385 -        lives because they ride in cars and airplanes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261387 -         ..
261388 -        Therefore, a directed effort is essential to help children and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261389 -        all of us relate the import of Biblical "case studies" to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261390 -        conditions of modern life.  This is a special burden and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261391 -        manifestation of the New World Order.  In prior eras, people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261392 -        rode horses which are not that far removed from riding an ass.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261393 -        The leap of understanding and relevance could be grasped. Today                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261394 -        is different.  We want things fast and easy.  Only modern tools                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
261395 -        can aid "Old Time Religion" in helping all of us achieve the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261396 -        enlightenment of religion.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261397 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261398 -     ..
261399 -     Ross said there seems to be an effort at their Church to
261400 -     create a correlation between the "case studies" in the Bible and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261401 -     the experiences encountered in modern life.  We considered the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261402 -     challenge to parents from the increased opportunity by reason of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
261403 -     better mobility and faster information flow (TV, telephone) for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261404 -     children to be drawn toward conduct that seems attractive for a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
261405 -     variety of biological and psychological reasons, yet which can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
261406 -     cause harm when indulged to excess.  Ross said he and Claudia aim                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
261407 -     to provide positive activity for their boys, as a strategy to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261408 -     minimize these opportunities.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
261409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
261412 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Communication Engineer/Manager                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
Conflict with Existing Methods                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
Psychologically Demanding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Ignorance, Fear, Denial, Communication                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Climbing Mountains, Cannot See Results                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Culture Shock, Communication Metrics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Complexity of Management is Organized                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Benefits, Immediate with Communication                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Buffer Needed to Absorb Management Errors,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Communication Manager Needed Because SDS is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
461301 -  ..
461302 - Modernizing SDS - Credibility                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
461303 - 
461304 - Ross noted that people have placed their faith in Microsoft Windows.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461305 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461306 - Faith is a powerful force in market dynamics, as evidenced by the Pied                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461307 - Piper, reported on 921205. ref SDS 9 5940 and on Faith Moves                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461308 - Mountains. ref SDS 9 8493                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461310 -  ..
461311 - Ross asked about creating a Windows version of SDS so it is easier to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461312 - learn and use?  On 890809 discussed making SDS easy enough to learn in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461313 - 20 minutes like other programs. ref SDS 1 5U6K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461314 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461315 -     Making SDS easier to learn would not solve the image and style                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461316 -     issue Ross cited on 920402. ref SDS 8 0344                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461317 -     ..
461318 -     None-the-less discussed today work with Morris indicating
461319 -     creating a Windows version of SDS is a very big effort, see for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461320 -     example ref SDS 30 9079 and at ref SDS 35 0990, which is why IBM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
461321 -     was contacted on 941114, with Ross' help. ref SDS 23 5380  IBM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
461322 -     chose to buy LN for $3.4B, because LN is a Windows program.  They                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461323 -     will discover in the fullness of time that creating an SDS program                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461324 -     out of LN is a lot harder that creating a Windows version of SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461325 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461326 -          [On 001130 IBM gave up on converting LN into SDS. ref SDS 54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461327 -          F26K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
461328 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461330 -      ..
461331 -     Management is Complex - Communication Engineer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461332 -     
461333 -     I explained my sense that it may turn out that even with a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
461334 -     Windows SDS program, the practice of management is so complex that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461335 -     SDS would still be hard to use without someone to initially                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461336 -     transition an organization, as I did with Bill DeHart at PG&E.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461337 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461338 -         See analysis at ref SDS 27 4930; SI under POIMS definition,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
461339 -         and "SDS features," ref SDS 31 8490.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461341 -      ..
461342 -     People are so used to doing things a certain way (notebooks,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
461343 -     pencils cellular phones, Lotus Organizer, file folders, personal                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461344 -     recall (ref SDS 10 4830), and are so busy with meetings and phone                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461345 -     calls, that they need help initially to ensure that all of the SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461346 -     features are applied in order to begin getting immediate benefits.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461347 -     ..
461348 -     Generally, people learn a few features of a program that
461349 -     seem at the moment the most promising to be useful, and then they                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461350 -     hurry to the next meeting.  There isn't enough time to allow the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461351 -     skill to grow enough to use all of the program's features.  With                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461352 -     SDS all of the features work together to provide a critical mass                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461353 -     of new capability.  Until this critical mass is reached, benefits                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461354 -     are minimal.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
461355 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461356 -         [See example on 951228. ref SDS 45 5850]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
461358 -      ..
461359 -     People don't have a sense of the complexity of daily management,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461360 -     because their mind seems to be able to instantly draw on whatever                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461361 -     it needs for each situation.  Since the mind "buffers" mistakes,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461362 -     it seems faster and easier to rely on whatever pops into our head                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461363 -     at the moment, ref SDS 18 5588, than to use "automated management"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
461364 -     which requires learning how to accomplish on a computer a lot of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461365 -     separate steps plus how they work together.  This is a big job                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461366 -     that requires transitioning.  Many people prefer to accept                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
461367 -     mistakes and deal with the consequences later, rather than suffer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461368 -     the investment of time and emotional trauma of learning to do                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
461369 -     things better, ref SDS 7 5903.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
461370 -            ..
461371 -         See discussion at ref SDS 16 3920.
461372 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461374 -      ..
461375 -     Losing Faith in Automation; "Climbing Mountains"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461376 -     
461377 -     Without transitioning, the time needed to learn and begin getting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461378 -     value from SDS causes people to lose faith in their ability to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461379 -     "climb the mountain," and simply give up, explained on 921205,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461380 -     ref SDS 9 8493 and earlier on 920128, ref SDS 5 1199   This has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461381 -     happen a number of times, for example on 920215. ref SDS 6 5820.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
461382 -     Peter Drucker says, as well, that people have given up trying to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461383 -     improve communication, because it is a difficult a "mountain" to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461384 -     climb, see 931130. ref SDS 12 3851                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
461386 -      ..
461387 -     Ross said he never abandons an effort, once begun, until he has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461388 -     fully exhausted himself, and cited his record climbing Half Dome,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461389 -     which we will tackle again tomorrow.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
461390 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461391 -         [On 970818 crisis management reflects desire to use hard work                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
461392 -         rather than intelligent work. ref SDS 49 3726                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
461394 -          ..
461395 -         [On 980808 Ross was solving information overload with hard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461396 -         work. ref SDS 51 3379                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461397 -     ..
461398 -     I was very impressed last year on 940917, when Ross reached
461399 -     the top of Half-Dome, while I turned back due to lack of strength                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461400 -     and resolve. ref SDS 21 6702                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461402 -      ..
461403 -     SDS is a different kind of mountain noted by Ross on 890809.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
461404 -     ref SDS 1 5U6K  Strong leadership helps people overcome ignorance,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
461405 -     fear and denial to climb a mountain of unknown dimension, as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
461406 -     reviewed on 940227 preparing the POIMS paper. ref SDS 14 7294                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
461408 -      ..
461409 -     SDS offers a conceptual "mountain" akin to understanding the power                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461410 -     of the alphabet, that can only be "climbed" by having faith in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
461411 -     power of knowledge and ideas.  Faith sustains effort to continue                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461412 -     using SDS for a number of months until benefits begin to accrue                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461413 -     from investing intellectual capital (see POIMS, ref OF 1 2300),                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
461414 -     rather than turn back to familiar practice of foraging on endless                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461415 -     information, when immediate benefits do not appear because                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
461416 -     knowledge brings deferred rewards.  We did not have time this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
461417 -     evening to consider analysis of religious faith in the review of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461418 -     Stephen Covey's work, ref SDS 9 8493, and, also, Tom Landauer's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
461419 -     book, ref SDS 31 4334, and ref SDS 31 2850, on sustaining faith in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461420 -     light of continual failures to achieve an effective "Paperless                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461421 -     Office" in the near term.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
461422 -     ..
461423 -     Leadership must push, pull, prod, wait, and try again to
461424 -     avoid overtaxing feelings of executives and managers, as reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461425 -     on 920128. ref SDS 5 1199                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
461426 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461427 -         [On 960624 Dr. Landauer explains experience is needed to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461428 -         overcome resistance to better methods. ref SDS 47 1037]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
461429 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461430 -         [On 970703 leadership overcomes ignorance, fear and denial.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
461431 -         ref SDS 48 9603]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
461433 -          ..
461434 -         [On 990625 executives feelings (psyche) are hurt by efforts to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
461435 -         execute good management practices. ref SDS 52 4914]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
461437 -          ..
461438 -         [On 000315 seniors and young people are needed for the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461439 -         revolution, the paradigm shift from documents to knowledge                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
461440 -         space. ref SDS 53 3055                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
461441 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461442 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
461443 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Integrating SDS to Other Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4703 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
470401 -  ..
470402 - Linking to Other Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
470403 - 
470404 - Ross asked if SDS could link into Lotus Organizer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
470405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
470406 -     I explained SDS cannot do this.  SDS integrates time, people,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
470407 -     information, documents and subjects, and so replaces Lotus                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
470408 -     Organizer and 90% of what a wordprocessing program might be used                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
470409 -     to perform by an executive.  Since Ross has made the investment to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
470410 -     learn and develop a work practice based on Lotus Organizer, it is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
470411 -     difficult to give that up despite its limitations (as discussed at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
470412 -     ref SDS 18 8849and at ref SDS 15 0000), particularly where there is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
470413 -     no real experience using something better.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
470415 -      ..
470416 -     Increased productivity of knowledge work that is never                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
470417 -     experienced, cannot be missed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
470418 -     ..
470419 -     People don't know what it is like to see the top of the
470420 -     mountain until they get there.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
470421 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
470422 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
470423 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
470424 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Link Cause and Effect                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4803 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
480401 -  ..
480402 - Citations in Religion Lead to Generalized Knowledge Methodology                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
480403 - 
480404 - "Linking" in SDS relates to connecting information and ideas within                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
480405 - the diary (as evident in this record), and the SDS Schedule, external                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
480406 - documents such as correspondence and publications.  "Connected"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
480407 - information shows, what is called in the law, "causation."  It is a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
480408 - powerful way to grow new knowledge, or achieve what might be called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
480409 - "enlightenment." This seems to have been a key tool used by the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
480410 - Disciples in telling the story of Christianity.  The idea today is to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
480411 - use modern tools, "automated integration," to extend the power of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
480412 - enlightenment that was actually discovered long ago.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
480413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
480414 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
480415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
480416 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4805 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Explaining SDS, POIMS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Communication Metrics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
5004 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
500501 -  ..
500502 - POIMS, Communication Metrics and SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500503 - 
500504 - Ross asked if Communication Metrics replaces POIMS?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
500505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500506 - I explained these are complimentary.  POIMS is the information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
500507 - technology SDS applies, i.e., it is what the program does. I needed a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500508 - way to explain what the person does who uses SDS that is different and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
500509 - better than what executives are already doing.  An accountant uses                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
500510 - Lotus 123 or a dedicated accounting program.  A writer may use a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
500511 - desktop publishing program.  Since managers spend most of their time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500512 - communicating, "Communication Metrics" this seemed like a good way to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500513 - explain what is improved by using SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
500515 -  ..
500516 - Since we need to transition people the question becomes where is the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500517 - budget for that new person.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
500518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500521 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
5006 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Dispute Resolution                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Risk Management, Avoid Mistakes on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
5204 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
520501 -  ..
520502 - Risk Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
520503 - 
520504 - Ross is familiar with credit checks done on his customers to qualify                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
520505 - for a loan.  This is an investment IBM makes where people with special                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520506 - skills evaluate the likelihood that a borrower can repay the loan.  We                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520507 - talked a little about risk management in this context.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520509 -  ..
520510 - This term is new to Ross, but he recognizes that credit checks, bonds,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520511 - audits and meetings with a borrower's management and professional team                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520512 - to ascertain the quality of their skills, are all part of risk                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
520513 - management.  This can be a large cost depending upon the amount being                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520514 - placed at risk, but it is essential to the transaction.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
520516 -  ..
520517 - Communication Metrics is a new risk management tool to ensure the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
520518 - success of a loan, ref SDS 28 0023.  Since communication is the major                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
520519 - activity of any organization, ref SDS 50 6666, it holds the greatest                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
520520 - potential for errors that can impact the ability to repay a loan, see                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520521 - for example Peter Drucker on productivity of "knowledge work." see the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520522 - record at ref SDS 11 1504                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520523 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520524 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520525 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520526 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520527 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520528 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520529 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
5206 -