THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: August 30, 1995 09:12 PM Wednesday; Rod Welch

Correlate "case studies", case law, traceability; data, knowledge.

1...Summary/Objective
.....Traceability and Continual Learning are Related
2...Intelligence - Develops the Full "Story"
3...Case Studies, Continual Learning, Knowledge Creep
.....Remedy - Metrics of Law and Church
4...Tending the Garden of Knowledge
5...Adjusting Perceptions - SDS Links
6...This is another part of "knowledge creep" that may warrant directed
.....Knowledge, Converted from Information
7...Remembering
....Examples
8...Common Sense, Judgement
9...Vision, Experience, Wisdom
10..."Stories" are discussed in paper for Asilomar in record on 960620 at
11...Slowing down to speed up is discussed in reviewing Robert McNamera's
12...Vision v. Vision Statement/Goals


..............
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CONTACTS 

SUBJECTS
Correlation to accepted practice and
Re-Engineer Project Management
ISO 10006 - Project Management Standards
Traceability, Continual Learning, Case Studies
History, Command & Control of the Record
Religion, Experience, Knowledge Creep, Metrics
Intelligence, Military, Tending Garden of Knowledge
Museum, Communication Manager Takes
Inspiration Incite Correlations
Story - Information in context that creates

3412 -
3412 -    ..
3413 - Summary/Objective
3414 -
341401 - Follow up ref SDS 22 9483.
341402 -
341403 - From discussion today with Ron Howard at Stanford, ref SDS 22 9922,
341404 - decided to specifically set out the correlation of a number of key
341405 - concepts embodied by "continual learning" from analysis of Peter
341406 - Drucker's work at ref SDS 6 5820.
341407 -
341408 -     [On 960321 Tom Landauer's paper on induction theory (LSA) is
341409 -     reviewed. ref SDS 38 4537]
341411 -      ..
341412 -     [On 951229 Generl Hatch cited military intelligence as a learning,
341413 -     traceability role. ref SDS 31 2036]
341415 -  ..
341416 - This record connects ideas from review on 950721 of ISO and PMBOK
341417 - management standards on traceability, ref SDS 18 1740, and Continual
341418 - Learning, ref SDS 18 6883, with POIMS concpets of Command and Control
341419 - of the record, discussed with Morris on 911121, ref SDS 2 8628, and on
341420 - 950607, ref SDS 17 3922, and earlier at Cal Tech seminar on 921021.
341421 - ref SDS 4 5692
341422 - ..
341423 - It seems to be the same branch of ideas that leads to "stories,"
341424 - case studies, reliance on history, the Bible, past is prologue, and
341425 - case law called precedents discussed in the NWO paper prepared on
341426 - 950812, ref SDS 19 0112.
341427 -
341429 -      ..
341430 -     Traceability and Continual Learning are Related
341431 -
341432 -     See the explanation from the record on 950812. ref SDS 19 1555
341433 -
341434 -     [Used "story" to explain difference between data and information
341435 -     in letter to Dave Vannier on Asilomar on 960509. ref SDS 44 7723]
341436 -
341438 -  ..
341439 - The idea of "religion" as providing enlightenment through case studies
341440 - is analysed further in reviewing Morris' comments on 950822 about the
341441 - NWO paper at ref SDS 21 4884.
341442 -
341443 -     [On 960307 Explained professional disciplines to capture useful
341444 -     "case studies," ref SDS 37 9555
341446 -      ..
341447 -     [On 960510 developed theory of consciousness at ref SDS 45 5672]
341449 -      ..
341450 -     [On 960627 "stories" and "history" related to consciousness was
341451 -     discussed in meeting with Intel. ref SDS 49 4899]
341453 -      ..
341454 -     [On 951122 see analysis of "stories" as means by which the mind
341455 -     stores knowledge. ref SDS 30 0000]
341457 -      ..
341458 -     [On 950909 "case study" cited as key business practice in Wired
341459 -     magazine article on Reengineering and TQM, ref SDS 23 4850.]
341461 -      ..
341462 -     [On 960410 linkage supports accepted practices of learning,
341463 -     religion, law, etc., is at ref SDS 42 7477, ref SDS 42 0400.]
341465 -      ..
341466 -     [Lessons Learned was applied to COE report on Communication
341467 -     Metrics on 970422. ref SDS 50 1111]
341469 -      ..
341470 -     [Example is space shuttle failure, per ref SDS 51 4401.]
341471 - ..
341472 - "Case Studies" work because human biology changes slowly,
341473 - ref OF 2 line 420.  This means the way people interrelate remains
341474 - fairly constant over thousands of years.  So a case study from several
341475 - thousand years ago in the Bible remains relevant.
341476 - ..
341477 - Case studies are the experience that provide patterns for
341478 - dimension matching used by the induction process in human cognition,
341479 - ref SDS 38 3830, that supports wisdom and vision, discussed in next
341480 - record segment.
341481 -
341482 -       [On 970422 used experience and patterns of correlations in COE
341483 -       report on Communication Metrics on 970422, see ref SDS 51 5553.]
341485 -        ..
341486 -       [Support for "case study" feature is in Wired magazine article
341487 -       on Reengineering and TQM, ref SDS 23 line 215.]
341489 -        ..
341490 -       [On 980630 example of "case study" using Internet to support
341491 -       "Project Office" organization model. ref SDS 55 0633]
341493 -  ..
341494 - Continual Learning is explained also at ref SDS 6 5820.
341495 -
341497 -  ..
341498 - Intelligence - Develops the Full "Story"
341499 - Case Studies, Continual Learning, Knowledge Creep
341500 -
341501 - The SDS Diary is a continuous series of "stories" about human
341502 - experience called case studies, also called "intelligence," linked by
341503 - traceability that permit continual learning. This supports the POIMS
341504 - concept of investing intellectual capital, and the Communication
341505 - Metrics idea of converting information into knowledge through linkage,
341506 - of time and objectives, which seems to be an aspect of "connectionist
341507 - theory" in cognitive science, ref SDS 38 8966, ref SDS 52 6666.  Case
341508 - studies and traceability provide the check against "knowledge creep,"
341509 - discussed in the NWO paper. ref OF 2 9449
341510 -
341511 -        [On 960517 converting information into "intelligence" was
341512 -        recognized in a Cal Tech course at ref SDS 46 0000.]
341514 -         ..
341515 -        [On 960321 Landauer's LSA findings, ref SDS 38 4537]
341517 -         ..
341518 -        [On 951229 General Hatch explained Communication Metrics as
341519 -        adding intelligence to information. ref SDS 31 2036]
341521 -         ..
341522 -        [On 970416 Corps of Engineers report. ref SDS 50 1191.]
341524 -         ..
341525 -        [On 970525 article on "repository of experience" supports using
341526 -        a diary as a base of intelligence. ref SDS 53 4700]
341527 -     ..
341528 -     Knowledge Creep actually occurs at a variety of levels.
341529 -
341530 -         [On 951012 discussed with SCU at ref SDS 25 9403,
341531 -
341532 -         [On 960518 "meaning drift" cited in Landauer's paper explains
341533 -         "knowledge creep." ref SDS 47 3734]
341535 -      ..
341536 -     It occurs in the human mind as a biological phenomena in
341537 -     resolving the relationship between information and time.
341539 -      ..
341540 -     It occurs in organizations such as companies, institutions, and
341541 -     entire cultures, as seen from the analysis of the need for going
341542 -     to the museum in the NWO paper, ref OF 2 6221, per work on 950812.
341543 -     ref SDS 19 0112 and ref SDS 19 4371
341544 -
341546 -      ..
341547 -     Remedy - Metrics of Law and Church
341548 -
341549 -     Lawsuits are metrics for organizations to correct deviations from
341550 -     accepted practice, from work on 950818 to update the NWO paper,
341551 -     ref SDS 20 0564; and things like attending church once a week are
341552 -     metrics to help people discover deviations in personal conduct,
341553 -     per discussion at Yosemite on 950915. ref SDS 24 5730
341555 -      ..
341556 -     People are "witnesses" in a lawsuit and "bear witness" at church
341557 -     as a means to discover what really happened, i.e., to gain
341558 -     enlightenment and thereby avoid or correct "knowledge creep."
341560 -      ..
341561 -     [On 951031 correlation to "Reality Monitoring" ref SDS 27 3488.]
341562 -
341563 -
341565 -  ..
341566 - Tending the Garden of Knowledge
341567 - Adjusting Perceptions - SDS Links
341568 -
341569 - When I periodically decide, for example as today, that a subject needs
341570 - more careful consideration, one of the tasks to accomplish is to step
341571 - through the chronology to evaluate and adjust the links which have
341572 - "creeped" away as a result of interceeding events, called "time" per
341573 - discussion at SCU on 951012. ref SDS 25 9403 and ref SDS 25 8488
341574 -
341575 -      [On 971105 solved "Knowledge Creep" in the SDS program, so it can
341576 -      do a better job of solving it in the human mind. ref SDS 54 3266]
341578 -  ..
341580 -  ..
341581 - This is another part of "knowledge creep" that may warrant directed
341582 - study with respect to what is occurring in the human mind.  While we
341583 - are unable to see with our eyes and consciously evaluate whether a
341584 - relationhip still exists and to physically adjust it as occurs with
341585 - SDS links, it seems likely that as we experience life, and consider
341586 - what has been experienced, a process of constant adjustment is
341587 - occurring in the subconscious.
341589 -  ..
341590 - What I want to accomplish in checking links is to develop a consistent
341591 - line of understanding, and discover the support for any perceived
341592 - factual beliefs and/or causual relationships, so that a conscious
341593 - decision can be made with directed attention about whether
341594 - interceeding events warrant a different conclusion or change in
341595 - direction.  So this is a constant process of "alignment."  One part is
341596 - factual, the other is assessment of implications.
341597 -
341599 -      ..
341600 -     Knowledge, Converted from Information
341601 -
341602 -     Thus we might say "knowledge" is a process of creating and
341603 -     maintaining connections of information that create a consistent
341604 -     picture, and also to personal objectives and drives, as filtered
341605 -     through the prism of paradigms (i.e., templates).  This is when we
341606 -     get to the computer capacity to evaluate on or off, yes or no.
341608 -      ..
341609 -     I discussed this with Intel at ref SDS 40 4839.
341610 -
341611 -     "Knowledge" is related to "connections" by Jeromy Campbell's book
341612 -     at ref SDS 1 6006.
341614 -      ..
341615 -     ["Consciousness" was later described as "turning water into wine"
341616 -     in a Time magazine article, ref SDS 41 7211; knowledge is defined
341617 -     as derived from information by Tom Landauer in his paper on
341618 -     "Plato's Problem" at ref SDS 39 5689.]
341620 -      ..
341621 -     [Developed organic structure of consciousness at ref SDS 45 5672.]
341623 -      ..
341624 -     [Later "intelligence" converts information into knowledge, ref SDS
341625 -     50 1191.]
341626 -
341627 -
341628 -
3417 -

SUBJECTS
Remembering (Linked Records - Traceability,

3903 -
390401 -  ..
390402 - Remembering
390403 -
390404 - The need to improve our ability to remember is integral to thinking
390405 - and communicating is apparent from occassions when people have
390406 - forgotten what they have seen, heard, said, experienced.  Their
390407 - internal mental links have creeped away because such links were not of
390408 - sufficient importance to be given a high enough charge and/or they did
390409 - not fit well into a high order schema of related matters, and/or they
390410 - have been jumbled with other interceeding events.  What may occur is
390411 - that there is a single key link to a wide array of stuff, and once
390412 - that one link is restored, all the other is remembered as well.  A
390413 - critical aspect to remembering is having a variety of paths to memory.
390415 -     ..
390416 -    Examples
390417 -
390418 -    •  Can't remember how to explain SDS, or having previously
390419 -       explained it on 951103, ref SDS 29 8870.
390420 -
390421 -    •  Can't remember receiving documents, ref SDS 34 7400.
390422 -
390423 -    •  Can't remember considering ideas, ____________________
390424 -
390425 -    •  Remembering is enhanced by writing on 951027, ref SDS 26 8640
390426 -       and at ref SDS 26 7763.
390427 -
390428 -    •  Wasting time arguing about what was said at the last meeting
390429 -       because people remember differently, ref SDS 16 1842, and ref
390430 -       SDS 9 1994, ref SDS 45 2943.
390431 -
390432 -    •  <855W Avoid conflict from remembering differently, ref SDS 28
390433 -       line 109.
390434 -
390435 -    •  Avoid litigation and legal expense because people cannot
390436 -       remember what happened or why, ref SDS 11 line 322.
390437 -
390438 -    •  How to use software or other tools, ref SDS 9 line 60.
390440 -  ..
390441 - See correlation with management challenges ref SDS 12 line 166.
390442 -
390443 -      Other examples are at ref SDS 12 line 182.
390444 -
390445 -
390446 -
390447 -
3905 -

SUBJECTS
Welch Management Method
Continual Learning, History
Vision, Wisdom, Experience
Leadership & Change, 930119
Common Sense, Intuition, Learning
Story - Information in context that creates

5408 -
5409 -   ..
540901 - Traceability and continually learning relative to case studies
540902 - as comprising an encyclopedia of experience, are described above.
540903 -
540905 -  ..
540906 - Common Sense, Judgement
540907 - Vision, Experience, Wisdom
540908 -
540909 - I later developed the correlation between the Welch Management method
540910 - identified by Morris at, ref SDS 3 4930, and between information and
540911 - knowledge at ref SDS 35 9402.
540912 -
540913 -     [Analysis of mental patterns forming "data," then information,
540914 -     knowledge, vision, etc., ref SDS 49 4833, ref SDS 44 3502, and ref
540915 -     SDS 47 2222.]
540917 -      ..
540918 -     [Discussed concept of "stories" with Intel for Asilomar ref SDS 49
540919 -     7361 and at ref SDS 48 1485.]
540920 - ..
540921 - The correlation between wisdom and common sense from discussion
540922 - with Morris is at ref SDS 35 0022, and between vision, experience and
540923 - wisdom at ref SDS 35 7330.
540925 -  ..
540926 - Induction theory of learning is at ref SDS 38 line 161 and on the
540927 - value of a lot of experience is at ref SDS 38 line 201 and ref SDS 38
540928 - line 297.  The mathematical explanation of mentally converting
540929 - information into knowledge is at ref SDS 39 line 184.
540931 -  ..
540932 - The value of history is explained at ref SDS 5 line 636, ref SDS 5
540933 - line 669 and was later discussed with Intel at ref SDS 49 line 447.
540935 -  ..
540936 -
540937 - "Stories" are discussed in paper for Asilomar in record on 960620 at
540938 - ref SDS 48 1485 and at ref SDS 30 line 54.
540939 -
540940 -     [Used "story" to explain difference between data and information
540941 -     in letter to Dave Vannier on Asilomar on 960509. ref SDS 44 7723]
540942 -
540944 -  ..
540946 -  ..
540947 - Slowing down to speed up is discussed in reviewing Robert McNamera's
540948 - book, "In Retrospect" on how to avoid hubris, ref SDS 13 line 335, an
540949 - example is from working with Intel at ref SDS 33 line 190, and
540950 - reflects the impact of the New World Order that requires faster
540951 - decisions with less time for analysis described by Henry Kissinger in
540952 - his book Diplomacy, ref SDS 8 line 167.
540954 -  ..
540955 - J.C. Penny story, looking back to farther ahead, shows vast experience
540956 - leads to failing eye sight in old age, but brings broader vision, ref
540957 - SDS 13 line 177.
540959 -  ..
540960 - The example of "driving by looking in the rear view mirror" which
540961 - reflects the value of experience, past is prologue, is from a meeting
540962 - with Ron Buck at ref SDS 5 line 492, and later discussion with Ron
540963 - Howard at Stanford, ref SDS 22 line 97.
540964 - ..
540965 - The example showing the value of experience to provide vision,
540966 - common sense and wisdom is from explanation of Andy Grove, CEO at
540967 - Intel, using the Welch Management Method, and the General Vernon
540968 - Walters at ref SDS 42 line 601 which is applied in letter to PMI Comm.
540969 - at ref SDS 43 line 181.
540971 -  ..
540972 - Support from Cognitive Science is at ref SDS 38 line 357.
540973 -
540974 -
540976 -  ..
540977 - Vision v. Vision Statement/Goals
540978 -
540979 - It seems like the TQM approach to set out a "vision statement" may be
540980 - a misnomer relative to the meaning of "vision" as projecting an
540981 - outcome based on experience, ref SDS 15 line 163.  The purpose of a
540982 - "Vision Statement" is to identify a desired outcome, which seems more
540983 - closely related to the meaning of "goal."  Hopefully the goal is
540984 - supported by adequate knowledge, wisdom and vision, but in some
540985 - respects a goal can transcend knowledge and vision, assuming vision is
540986 - predicated on experience under the inducation theory of learning, ref
540987 - SDS 40 line 297.  Goals can reach beyond experience, but vision
540988 - cannot.  It can only inform as to the liklihood of reaching a goal.
540989 - Wisdom might be said to judge the adequacy of the goal.
540990 -
540991 -
540992 -
540993 -
5410 -