THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: April 19, 1996 08:04 AM Friday; Rod Welch

Complete article to PMI Com on Asilomar conference.

1...Summary/Objective
2...Communication Metrics Adds Intelligence to Information
3...Truth is Moving Target, Needs an Ally
4...Applied at ref DIT 1 line 42, articles on reengineering in Wired ref
5...Strategic Business Systems (BS) Justifies Downsizing
6...Piling Up Mountains of BS Dirt Need SDS "Backhoe" Process
7...BS Strategy Replace Skilled Managers with Computers and Email
8...BS Justifies Downsizing Rather than Improve Productivity
9...Survey


..............
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CONTACTS 
0201 - PMI Communications                                                                                                                                                 O-00000095 0108
0203 - Intel Corporation                                                                                                                                                  O-00000607 0201

SUBJECTS
PMI Asilomar Publicity
Asilomar & NWO
Obstacles to Leadership, Executive Mindset
Truth Needs an Ally, SDS, on Information
Executive Mindset Needs Communication

1207 -
1207 -    ..
1208 - Summary/Objective
1209 -
120901 - Follow up ref SDS 56 0000, ref SDS 53 0000.
120902 -
120903 - Completed ref DIT 1 4362 to Jim Pennypecker at PMI Communications, per
120904 - discussion with Jim at ref SDS 42 line 170.  It shows copy to
120905 - Sherrill.
120906 -
120907 -     [I asked Bill about submitting this to Sherrill, ref SDS 58 7333.]
120909 -  ..
120910 - Submitted ref DIT 2 9993 via email to transmit the letter to Jim,
120911 - ref DIT 1 0001, to Jeannette at her home.  Included this record and
120912 - the discussions on NWO paper for information and background,
120913 - responding to Jim's letter ref DRP 2 line 23.  Also included letter
120914 - from Hank Hatch for a quote to support Asilomar. ref DRP 3 2234
120915 -
120916 -      [See follow up at ref SDS 60 line 73.]
120917 -
120919 -  ..
1210 -
1211 -
1212 - Progress
1213 -
121301 - Completed the letter to Jim per our discussion at ref SDS 42 9552.
121302 -
121303 - This effort strives to identify objectives for the Asilomar agenda at
121304 - ref DRP 4 0422, received the other day at ref SDS 55 line 109,
121305 - relative to the NWO paper and recent writings on downsizing which
121306 - seems to be fulfilling the NWO projections of "imploding" management.
121307 -
121309 -  ..
121310 - Communication Metrics Adds Intelligence to Information
121311 -
121312 - Developed correlation between psychologists and lawyers shown in the
121313 - initial Asilomar agenda, ref OF 3 line 130, per discussion with David
121314 - Buoncristiani at ref SDS 45 line 86, and discussion with Morris at ref
121315 - SDS 27 line 613, as aspects of the common "induction" problem
121316 - identified in cognitive science, ref OF 3 line 162, which is implied
121317 - in the NWO paper and reviewed in Tom Landauer's paper on "Plato's
121318 - Problem." ref SDS 40 line 324.  It is omitted from the final agenda,
121319 - so we make the point that executives cannot remember the truth any
121320 - better than anyone else, in the letter to PMI Communications at ref
121321 - DIT 1 line 95.
121323 -  ..
121324 - As a result they need "intelligence" as evidenced by the CIA and other
121325 - agencies who analyse information to make it useful, ref DIT 1 line
121326 - 220.  Technology enables leaders at all levels to add metrics to
121327 - communications in order to obtain intelligence, per meeting with Hank
121328 - Hatch, ref SDS 20 2036 and at ref SDS 54 3229.
121329 -
121330 -       [See analysis of "truth" and inducation at ref SDS 63 line 43,
121331 -       and further on Landauer's paper at ref SDS 65 line 257.]
121333 -        ..
121334 -       [See use of CIA analogy in COE report on Communication Metrics
121335 -       at ref SDS 70 1191.]
121337 -      ..
121338 -     This draws on evidence at ref SDS 13 4355 that organizations are
121339 -     turning to psychologists and "experts" to improve communications.
121340 -        ..
121341 -     Cited need for investing time to be prepared, ref DIT 1 line
121342 -     188, from analysis on "Be Prepared." ref SDS 36 6870 and ref SDS
121343 -     4 8822.
121344 -
121346 -  ..
121347 - Truth is Moving Target, Needs an Ally
121348 -
121349 - Developed "truth needs an ally" ref DIT 1 7662, to correlate with
121350 - Sherrill McDonald's formulation in the Asilomar agenda for Morris of
121351 - "technology as an ally." ref DRP 4 9065
121352 -
121353 - Applied "executive" mindset at ref DIT 1 9849, to use conversation
121354 - because it is fast and easy, and at ref DIT 1 0969, that management
121355 - difficulties arise from others who do not tell the truth, ref SDS 5
121356 - 3920, discussed with Dave Bouncristiani at ref SDS 45 0650, Merrill at
121357 - DEC, ref SDS 23 7006, Morris at Chips, ref SDS 31 2004.  Explained the
121358 - idea that "truth" is a state of mind that needs to be preserved in a
121359 - record so it is possible to tell the truth and there are better
121360 - results to tell. ref DIT 1 0428
121362 -  ..
121363 - Jim Caudle at USA Missile Defense wants to "empower" his teams, see
121364 - ref SDS 27 0400.
121365 -
121366 -      [See follow up for quote from Morris on these points about
121367 -      executive mindset and truth, ref SDS 59 7600.]
121368 -
121369 -      [Followed up with Fluor Daniel on empowerment to tell the truth,
121370 -      ref SDS 61 line 280; detailed analysis at ref SDS 62 line 39.]
121372 -       ..
121373 -      [See paper for Dave Bouncristiani, ref SDS 66 line 206,
121375 -       ..
121376 -      [See paper for Morris at Asilomar, ref SDS 67 line 217.]
121378 -  ..
121379 - Developed the desire of executives to work by conversation, ref SDS 31
121380 - 2004, and their aversion to reading and writing, ref SDS 41 3845,
121381 - because there isn't enough time to use sound management practices...
121382 - ref DIT 1 0969.  Combined this at ref DIT 1 1176, with Covey's call to
121383 - seek understanding using empathic listening, per ref SDS 1 5903 and
121384 - ref SDS 51 3630, and to keep a daily journal to sharpen mental acuity.
121385 - ref DIT 1 7599, ref SDS 51 3630
121387 -  ..
121388 - Added explanation of Andy Grove, ref SDS 48 3703, and General Vernon
121389 - Walters, ref SDS 54 3229, as examples of Communication
121390 - Managers/Leadership aide, to exemplify the skills and the role of
121391 - performing Communication Metrics. ref DIT 1 6036
121392 -
121393 -      [See follow up seeking quote from Andy Grove, ref SDS 64 5489.]
121395 -  ..
121396 - The saying "haste makes waste" developed recently at ref SDS 42 4562.
121397 -
121398 -     This shows how homilies provide the cultural moorings that anchor
121399 -     each new generation cited in the NWO paper. ref OF 1 line 95.
121400 -  ..
121401 - Applied at ref DIT 1 line 42, articles on reengineering in Wired ref
121402 - SDS 6 line 186, and downsizing in Fortune ref SDS 46 line 71, ref SDS
121403 - 46 line 110, ref SDS 49 line 249, and Pmnetwork, ref SDS 54 line 268,
121404 - and used example of General Hatch being given a notebook computer and
121405 - an email address at Fluor in place of the leadership aide's he had at
121406 - COE, ref SDS 54 line 623, another example is the Columbia Distributing
121407 - story, ref SDS 47 line 94.  Cited managers wasting 70% of day at ref
121408 - DIT 1 line 184, from AP story at ref SDS 28 5222.
121409 -
121410 -     [See follow up on applying Communication Metrics for a better
121411 -     solution, ref SDS 70 4820.]
121413 -  ..
121414 - Applied at ref DIT 1 line 231, Morris' idea that companies downsize in
121415 - order to compete with firms that have a lower cost structure called
121416 - being "lean and mean," ref SDS 33 5040.
121417 -
121418 -     [Morris explained "reengineering" is another word for downsizing
121419 -     at the Asilomar event, ref SDS 68 6588.]
121420 - ..
121421 - Used downsizing as evidence of management "imploding" ref DIT 1
121422 - line 71, because executives are unable to accomplish Drucker's
121423 - explanation of a business to develop productive management talent, ref
121424 - SDS 29 line 329.  This defines imploding and downsizing as a process
121425 - of aligning an organization's management corps with its vision, ideas
121426 - and talent.
121428 -  ..
121429 - Developed correlation between PMBOK and ISO 10006 ref DIT 1 line 169,
121430 - analysed last year at, ref SDS 8 line 70, and per telecon with Jim at
121431 - ref SDS 42 line 249.
121433 -  ..
121434 - Used at ref DIT 1 5933, Hatch's correlation of Communication Metrics
121435 - with "Military Intelligence" process, ref SDS 20 2036, and discussed
121436 - last week on "turning straw into gold." ref SDS 54 7477 This
121437 - integrates the ideas of Johanna Neuman's book, per ref SDS 56 0806,
121438 - received at ref SDS 35 9405, at ref DIT 1 7466.
121440 -  ..
121441 - Did not include idea of constant exposure to error is psychologically
121442 - burdensome so that a dedicated person may be required to perform
121443 - Communication Metrics.  The discussion of a psychologist which was
121444 - omitted from the final agenda is at ref DIT 1 line 100.
121445 -
121446 -
121447 -
1215 -

SUBJECTS
Denial Information Flows Faster Increases Complexity Reduces Product
Backhoe Digging Faster Than Dirt Moved to Proper Location
Strategic Business Systems BS Pile Up Mountains of Information Justi
Arrogance of Power, Executives Can Challenge Themselves with SDS
Crisis Avoided by Intelligent rather than Hard Work

2007 -
200801 -  ..
200802 - Strategic Business Systems (BS) Justifies Downsizing
200803 - Piling Up Mountains of BS Dirt Need SDS "Backhoe" Process
200804 - BS Strategy Replace Skilled Managers with Computers and Email
200805 - BS Justifies Downsizing Rather than Improve Productivity
200806 -
200807 - Developed metaphor of Information Highway as a bulldozer that piles up
200808 - mountains of information, and so requires SDS technology analogous to
200809 - using a backhoe and trucking system to haul it away, ref DIT 1 8764
200811 -  ..
200812 - A strategic business strategy (BS) is explained in the paper, where
200813 - instead of using SDS to process information by adding intelligence to
200814 - generate knowledge that increases productivity and earnings, gurus and
200815 - "experts" are being hired, ref DIT 1 M16J, by selling corproate
200816 - America a bill of goods under interesting sounding titles like...
200817 -
200818 -             reengineering
200819 -             TQM
200820 -             Downsizing
200821 -             rightsizing
200822 -             flatenning the organization
200823 -
200824 - ...described as replacing experienced managers with computers and
200825 - giving email addresses to team leaders for creating more information,
200826 - which nobody knows how to process.  The article explains that
200827 - replacing managers with team leaders is a formula for disaster,
200828 - ref DIT 1 Y23K, as related in the discusison with Morris on 950705.
200829 - ref SDS 7 2165
200830 -
200831 -     [On 040429 Gary Johnson describes business success (BS) based on
200832 -     marketing strategy of selling products and services by
200833 -     exaggerating (lying about) capabilities; challenge of SDS is
200834 -     getting people to believe the truth about SDS capabilities.
200835 -     ref SDS 78 RK59
200837 -  ..
200838 - Despite Drucker's call reviewed on 931130, for managers to work
200839 - "smarter" rather than harder, ref SDS 2 1199, managers and executives
200840 - adamentally maintain that common sense shows hard work and longer
200841 - hours by smart people solves information overload, rather than adding
200842 - "intelligence" to management.
200843 -
200844 -     [On 980808 manager feels information overload can be solved with
200845 -     working harder. ref SDS 73 3379]
200847 -      ..
200848 -     [On 990311 managers work hard under a "warrior" mentality that
200849 -     accepts eschews intelligence. ref SDS 75 6000]
200851 -      ..
200852 -     [On 991025 Drucker's article calls for technology to regularize
200853 -     management tasks. ref SDS 76 0785  He proposes applying cognitive
200854 -     science. ref SDS 76 8925
200856 -      ..
200857 -     [On 000317 cited backhoe analogy to Colloquium at Stanford.
200858 -     ref SDS 77 1924
200860 -  ..
200861 - This is like trying to hire bigger and stronger people to dig the
200862 - ditch, instead of using a backhoe.  Generally, humans solve problems
200863 - by adding intelligence to their work, i.e., brain rather than brawn,
200864 - according to Peter Drucker, reviewed on 931130. ref SDS 2 8229 and
200865 - ref SDS 2 9046, and further at ref SDS 2 1199
200867 -  ..
200868 - On 950426 an executive with Axiom reported that hiring "smart" people
200869 - solves information overload. ref SDS 6 2394
200871 -  ..
200872 - The difficulty is that people can see a backhoe move more dirt than a
200873 - bunch of people.  They cannot see SDS and work practices processing
200874 - information.  They see the results though and attribute this to
200875 - someone being smart and working hard, because that is the only model
200876 - available for assessing the mind's effort to process informtion.
200877 -
200878 -     [On 971004 Stanford failed hiring the "best of the best" for its
200879 -     management team. ref SDS 71 0749]
200881 -      ..
200882 -     [On 971205 HQUSACE attributes success of Communication Metrics to
200883 -     Rod Welch working hard and being smart, rather than the benefit of
200884 -     a special tool like SDS. ref SDS 72 6357]
200886 -      ..
200887 -     [On 990303 scientific report on limits of human mind to process
200888 -     information. ref SDS 74 6120]
200890 -  ..
200891 - Decided to omit the example of PMI's failure to manage the Chapter's
200892 - publicity on the Asilomar Conference correctly, which was discussed
200893 - with Jim on 960326. ref SDS 42 9870
200894 -
200895 -
200896 -
200897 -
200899 -  ..
2009 -
2010 -
2011 - 1709 called Dave Vannier at Intel
2012 -
201201 - Left message asking for confirmation on Morris explanation of Andy
201202 - Grove per ref SDS 48 line 93.  Mentioned we would like to cite Andy as
201203 - example of good management practice. per ref DIT 1 6036
201204 -
201205 -
201207 -  ..
2013 -
2014 -
2015 - 2010 letter to Jeannette
2016 -
201601 - Submitted the letter to Jim ref DIT 1 line 32, via an email ref DIT 2
201602 - line 35, to Jeannette, per our telecon yesterday ref SDS 56 line 119.
201603 -
201604 -      [See follow up at ref SDS 60 line 109.]
201606 -  ..
201607 - Sent this email to Bill DeHart so he can see what has been submitted
201608 - and considered on this, per our discussion at ref SDS 49 line 98.
201610 -  ..
201611 - I asked Jeannette to draw on the letter to Jim as a resource for
201612 - ideas to support Asilomar.
201614 -  ..
201615 - Included the letter from General Hatch, ref DRP 3 line 22, and
201616 - explained background at ref SDS 52 line 87, including the meeting last
201617 - week at Irvine, ref SDS 54 line 608.
201619 -  ..
201620 - I put the quote Hank approved at ref SDS 50 line 152, in the body of
201621 - the letter to Jeannette at ref DIT 2 line 68, as part of advertising
201622 - Asilomar in relation to the NWO paper discussed with Jim at ref SDS
201623 - 42 line 178.
201625 -  ..
201626 - I included the analysis of the NWO article editing process discussed
201627 - with Jeannette at ref SDS 42 line 301, and with Jim at ref SDS 42 line
201628 - 323.
201629 -
201630 -    [See follow up seeking quote from Intel at ref SDS 57 line 99.]
201631 -
201632 -
201633 -
2017 -

SUBJECTS
PMI Asilomar Publicity, Survey of Attendees

2103 -
210401 -  ..
210402 - Survey
210403 -
210404 - I did not prepare a survey discussed with Jim at ref SDS 49 line 167.
210405 -
210406 - Will defer this to possibly a follow up article on Asilomar
210407 - contemplated at ref SDS 49 line 186.
210408 -
210409 -
210410 -
210411 -
210412 -
2105 -
Distribution. . . . See "CONTACTS"