CONTACTS 

SUBJECTS
SDS Marketing, Sales, Contacts with Customers
Pictures Not Text
Visualization Improved by SDS
Paradigm Shifts
Visualization, Executive Work Methods
Empower by Reengineering to be Cost

1108 -    ..
1109 - Summary/Objective
1110 -
111001 - Followed up work at ref SDS 25 line 46, ref SDS 24 line 45.
111002 -
111003 -                             408 649 6850
111004 -
111005 - Jim has read the NWO paper and distributed it to others at the Navy's
111006 - Postgraduate School in Monterey.  We considered a few ideas for his
111007 - Masters thesis.  He and his group can support the PMI Asilomar event,
111008 - but have no specific assignments yet.
111009 -
111010 -
111011 -
1111 -
1112 -
1113 - Progress
1114 -
111401 - Left message about whether Jim has received the letter.
111402 -
111403 -
1115 -
1116 -
1117 - 1521 Jim called back
1118 -   ..
111801 - Empowerment - Paradigm Shift
111802 - 
111803 - He has read the NWO paper ref OF 1 line 12, submitted with my letter
111804 - at ref DIP 1 line 28, and feels it offers helpful ideas to improve
111805 - communications.  His work and academic interest is in ways and means
111806 - to manage large complex teams, as many as 10 to 15.  Jim explained his
111807 - role as "empowering" these teams, rather than managing them.  He feels
111808 - they need better "communications."
111809 -
111810 -     [See later concept of empowerment to know and act on the truth so
111811 -     there is a happier truth to tell, ref SDS 29 line 169.
111812 -
111813 -     [Empowerment was discussed with Jim Scott at Fluor Daniel.
111814 -
111815 -
111816 -  ..
111817 - Integrating Multimedia
111818 - Executives Work by Visualization
111819 -
111820 - Jim asked if the Schedule Diary System (SDS), which is the technology
111821 - that supports Communication Metrics, integrates multimedia like voice,
111822 - graphs, pictures, formal MIS reports?  He mentioned the Diary for the
111823 - meeting with Jack Farless at the Corps of Engineers, ref SDS 17 line
111824 - 65, included with my letter submitting the NWO paper, ref DIP 1 line
111825 - 36, could be improved by adding pictures and other multimedia
111826 - elements.
111827 -
111828 - Jim seemed to observe that he and other executives feel more
111829 - comfortable and can work more efficiently with visuals, like pictures
111830 - and graphs, rather than text.  This reflects goals discussed with
111831 - Intel, ref SDS 5 line 306, and on 960103 Morris' view that executives
111832 - communicate visually and with management reports. ref SDS 20 3411
111833 -
111834 -        [Intel advocates more pictures at ref SDS 30 line 168.]
111835 -
111836 -     I advised SDS does not integrate pictures and text.  Lotus Notes
111837 -     does this, and there are many excellent programs that do pictures
111838 -     and graphs.  IBM is working on this, per ref SDS 6 line 135.  SDS
111839 -     improves "communications."  As noted in the NWO paper citing Dr.
111840 -     Henry Kissinger, pictures and dialog convey impressions, ref OF 1
111841 -     line 529, only text can convert information into knowledge.  This
111842 -     point is further set out at ref SDS 2 line 81, and at ref SDS 3
111843 -     line 46.
111844 -
111845 -     I mentioned the meeting Bill DeHart and I had with Morris Jones at
111846 -     Chips & Technologies a few weeks ago.  Morris identified emerging
111847 -     awareness that executive communications need better "analysis" to
111848 -     supplement existing methods relying on visuals and formal reports,
111849 -     ref SDS 20 line 91.  This is the role of SDS, i.e., interpreting
111850 -     graphs, pictures and all other information, so managers can create
111851 -     knowledge integrated with time and controllable Action Items
111852 -     needed for successful management.
111853 -
111854 -
111855 -
111856 - Follow Up on NWO Paper
111857 -
111858 - Jim said he gave copies of the paper to his Communications professor
111859 - at the Navy's Postgraduate School, and to another student for
111860 - consideration to do a paper on the NWO themes.
111861 -
111862 -     Communication Metrics Course
111863 -
111864 -     Possibly the Navy's School would offer a course in Communication
111865 -     Metrics per course proposal to GWU, ref SDS 21 line 76.
111866 -
111867 -         [See follow up at ref SDS 26 line 78.]
111868 -
111869 -
111870 - SDS Demonstration
111871 -
111872 - I will let him know about follow up with the Corps of Engineers for a
111873 - demonstration of the SDS program that supports Communication Metrics.
111874 -
111875 -
111876 -
111877 - Jim's Masters Thesis
111878 -
111879 - Jim said recently he has begun looking for alternate subjects for his
111880 - Masters thesis.
111881 -
111882 -
111883 -
1119 -

SUBJECTS
Definition of Communication
Communication is More than Talking and

1305 -
130501 -      ..
130502 -     Define "Communications"
130503 -
130504 -     I suggested he consider exploring the meaning of "communications"
130505 -     beyond present practice of talking people into doing things, per
130506 -     ref SDS 4 line 97.
130507 -
130508 -         This would be a good place to test ideas on evaluating body
130509 -         language to recognize intent, conviction, confidence and
130510 -         veracity in communications.  Jim seemed to advance this idea
130511 -         in our discussion today, reflecting Dave Vannier's comment on
130512 -         this method at the meeting with Intel on Jan 3, ref SDS 19
130513 -         line 279.  It appears to reflect Covey's ideas about
130514 -         evaluating the messenger to gain "understanding." ref SDS 1
130515 -         line 378.
130516 -
130517 -
130518 -
130519 -     Power of the Microcosm
130520 -
130521 -     We also considered a thesis to develop the "power of the
130522 -     microcosm" promulgated by George Gilder to explain the resulting
130523 -     phenomena of gaining control of lower levels of organic structure.
130524 -     Jim could relate this to his interest in communication for cross-
130525 -     functional teams, as discussed at Intel, ref SDS 5 line 737.
130526 -
130527 -
130528 -     Other Ideas Include:
130529 -
130530 -
130531 -     Knowledge & Intelligence
130532 -
130533 -     Evaluate the idea General Hatch, former Commandant of the Corps of
130534 -     Engineers, advanced that Communication Metrics makes practical and
130535 -     more useful the military concept of "intelligence." ref SDS 15
130536 -     line 110.
130537 -
130538 -
130539 -     Ignorance, Fear, Denial
130540 -
130541 -     Role of culture to entrench values that sustain civilization by
130542 -     overcoming daily temptations and erroneous implications ("Fools
130543 -     Gold"), that acts to impede consideration of new ideas and
130544 -     methods.
130545 -
130546 -
130547 -     Study "Knowledge Creep"
130548 -
130549 -     Show how deviations occur in the human mind where, as time and the
130550 -     volume of information increase, connections that create knowledge
130551 -     creep away, per study considered at University of Santa Clara on
130552 -     lifting the capacity to think, remember and communicate.
130553 -
130554 -
130555 -
130556 -
1306 -

SUBJECTS
Reengineer Project Management

1404 -
140401 -     "Reengineering" Communications
140402 -     ------------------------------
140403 -     Evaluate impact on "communications" of simultaneously
140404 -     downsizing and increasing performance of the tools to generate and
140405 -     transmit information.  How does more information in a fixed 24
140406 -     hour day impact "understanding" and "follow-up" under the need to
140407 -     "command and control the record."  Does chasing more information
140408 -     improve productivity or reduce it without "reengineering"
140409 -     communication to convert information into knowledge faster and
140410 -     more accurately?
140411 -
140412 -             [See support from Asilomar theme from ABC Night Line
140413 -             program, ref SDS 28 line 129, and discussion with Intel,
140414 -             ref SDS 18 line 288.]
140415 -
140416 -         A fighter pilot or soldier in the field, when subjected to too
140417 -         much information, such as in combat, reverts to instinct.  If
140418 -         well trained, those instincts serve well.  How does this
140419 -         condition affect procurement of the airplane or the rifle and
140420 -         other equipment DOD buys?  How does it relate to ISO
140421 -         requirements for traceability to original sources and
140422 -         continual learning?
140423 -
140424 -
140425 -
140426 -
140427 -
1405 -

SUBJECTS
Navy, Jim Caudle
Location/Facilities
Seminar Binder
Attendance Goal

1907 -
190701 -  ..
190702 - PMI Asilomar Event
190703 -
190704 - Jim said he and his group have committed to support the Asilomar
190705 - Event, per comments at PMI dinner two weeks ago, ref SDS 23 line 128.
190706 - I asked what they are planning to do.  He said nothing definite has
190707 - been discussed.  They will provide facilities support of some kind.
190708 -
190709 - Jim said he would like to do a paper on the communication theme
190710 - reflected in the NWO paper.
190711 -
190712 -    Actually, Jim's group might be good to arrange additional quarters
190713 -    if we get too many to stay at Asilomar.
190714 -
190715 -    Another task they could do would be to arrange for the event
190716 -    binders, ref SDS 7 line 506.
190717 -
190718 -    Video taping may be another logistic support they could support.
190719 -
190720 -
190721 -     [See follow up at ref SDS 27 line 28.]
190722 -
190723 -
190724 -
190725 -