THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: April 4, 1996 11:07 AM Thursday;
Received ideas from Hank Hatch re Asilomar and NWO ideas.
Click here to comment!
0201 - Fluor Daniel Corporation 703 247 7723 fax or 800...
020101 - Mr. Henry J. Hatch; Vice President =703 247 7723
General Hatch, Fluor/Corps of Engineers
Leadership is Imploding, Biography
Intelligence Incite Correlations
What Did We Say, What Did We Hear, What Did
Who, what, when, where and why; 901011
Chronology History Experience Causation
Root Causes Traceability to Original
Organizational Memory Intelligence Organization Analysis Alignment Su
1210 - ..
1211 - Summary/Objective
121201 - Followed up work at ref SDS 22 line 68, ref SDS 20 line 56.
121203 - Received Hank's ideas for a quote. Analysed and submitted comments
121204 - for him to consider in light of the NWO paper.
1215 - Progress
121601 - Hank submits at ref DRT 1 line 22 a possible quote for Asilomar as a
121602 - result of further reading the NWO paper, following up our discussion
121603 - at ref SDS 22 line 112.
121605 - He correctly, by my lights, recognizes the goal of bringing order out
121606 - of the disorder of the Information Highway that currently dominates
121607 - the New World Order.
121609 - ..
121611 - The General explains the need to "convert information into knowledge,"
121612 - ref DRT 1 9381, must include organizing by objectives and priority.
121614 - I agree on the need for order, which in a fundamental way is what I
121615 - call understanding correlations and implications, per meeting with
121616 - Jack Farless at COE, ref SDS 3 1216
121618 - [Seems to reflect later disclosure that Hank has over 300 email on
121619 - his notebook computer. ref SDS 25 5839]
121621 - The need for "organization" of knowledge is accomplished by the twin
121622 - anchors of time and subject, and so is integral to Communication
121623 - Metrics. Time means chronology which shows causation. The SDS diary
121624 - directly tracks chronology based on subject content. Correlations
121625 - become evident from discovering causation and this shows implications
121626 - for future results that impact planning. Communication Managers are
121627 - needed to build and maintain an organic subject structure which is
121628 - part of POIMS technology, ref OF 1 line 444, analysed recently
121629 - reviewing Tom Landauer's paper, Plato's Problem, ref SDS 14 line 199.
121631 - [See example of problem at ref SDS 24 line 184.]
121633 - The NWO paper applies or uses a concept of "knowledge" as connected
121634 - information: how does new information received today align with prior
121635 - understandings and related sources? What has been said, written,
121636 - thought, observed by ourselves and others. These connections under
121637 - the theory of Communication Metrics include personal and
121638 - organizational objectives, or what is also called "meaning" in
121639 - Cognitive Science. Next we ask what are the correlations and
121640 - implications of this new knowledge. Does any action need to be taken?
121641 - If so what, when, by whom, how, what results are expected and how will
121642 - those results impact other stuff, and then what will we do?
121644 - Priority flows from integrating the "management cycle" with the
121645 - process of "continual learning" which is a flaky, but modern
121646 - formulation, for creating the connections that convert information
121647 - into knowledge. The technology described in the NWO paper called
121648 - POIMS, for Personal and Organizational Integrated Management Support,
121649 - does this integration. Time management is integrated with information
121650 - management. So, Hank's point is crucial and endemic to Communication
121651 - Metrics. His objective is explained in the last few paragraphs of the
121652 - NWO paper, ref OF 2 line 1287.
121654 - Hank's perspective therefore reflects the need for a new management
121655 - science in addition to new tools that make the connections. We have
121656 - to apply judgement to knowledge which requires experience, hence one
121657 - attribute of a Communication Manager is experience. This offers a
121658 - solution to the downsizing delimma by deploying experienced people to
121659 - create what the organization needs, knowledge, ideas, and priority
121660 - which is follow up.
121662 - So I would revise his quote as follows:
121664 - "We must ensure that the New World Order of the Information Highway
121665 - is not a world of "disorder" imploding through constant rounds of
121666 - downsizing from misunderstanding, miscalculation and conflict. At
121667 - Asilomar I look forward to building a better partnership between
121668 - leadership and technology by bridging the gap between culture and
121669 - technology. The consequences of not doing so will be devastating:
121670 - expensive, frustrating, divisive, demoralizing, and dysfunctional.
121671 - The constant flow of information from meetings, calls, documents
121672 - and email in the modern era, must be converted into useful
121673 - knowledge that is organized for action by priority of personal and
121674 - team objectives. Join us at Asilmar."
121676 - Submitted via ref DIT 1 line 30. Need his final approval.
121678 - [See follow up at ref SDS 23 line 88.]
Distribution. . . . See "CONTACTS"