THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: August 30, 1995 06:42 PM Wednesday; Rod Welch

Received call from Ron Howard at Stanford re book, study, NWO, POIMS.

1...Summary/Objective
2...New World Order - Opportunities
3...Risk Management on Information Highway
4...Information, Knowledge, Wisdom, Vision
5...Driving by Looking in the Review Mirror
6...Reengineering Management Practice
7...Opportunities


..............
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CONTACTS 

SUBJECTS
Educational Institutions, Studies
Book (uses manual language)
New World Order needs old time religion
Driving by Looking in View Mirror
Rear View Mirror
Stanford University
Educational Institutions
Stanford, Engineering

1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 7 0000, ref SDS 6 0000.
111202 -
111203 -          Ron Howard            415 723 4176
111204 -
111205 - Ron seems interested in this work.
111206 -
111207 - Scheduled follow up call to arrange for a meeting to demonstrate the
111208 - technology in late Sep.
111209 -
111210 - Submitted ref DIT 1 0001 including this record.
111211 -
111212 -     [On 960716 follow up with Ray Levitt. ref SDS 11 0001]
111213 -
111214 -
111215 -
111216 -
1113 -
1114 -
1115 - Discussion
1116 -
111601 - New World Order - Opportunities
111602 -
111603 - Ron seems to grasp the ideas in POIMS and NWO papers.  He appreciated
111604 - the use of "religion" to show the benefits of automating traceability
111605 - to original sources and continual learning by providing a continual
111606 - stream of "case studies" discussed in the NWO... paper, ref OF 2 line
111607 - 236.  We considered the core concept of Communication Metrics to
111608 - convert information into knowledge.  I explained my view that this is
111609 - more critical now and in the future within the meaning of the New
111610 - World Order explained at ref OF 2 line 264, ref OF 2 line 224 and also
111611 - ref OF 2 line 410.
111612 -
111613 -
111614 -  ..
111615 - Risk Management on Information Highway
111616 -
111617 - This is a higher risk environment because mistakes cannot be contained
111618 - and occur more frequently under the Information Highway.
111619 -
111620 -      [On 950909 article in Wired magazine on Reengineering and TQM,
111621 -      ref SDS 9 2248.]
111622 -
111623 - It therefore presents a significant business opportunity to provide
111624 - valuable tools and service that reduce the chance of error, as
111625 - explained in the NWO paper, ref OF 2 line 178, ref OF 2 line 442.
111626 -
111627 -
111628 -
111629 -  ..
111630 - Information, Knowledge, Wisdom, Vision
111631 - Driving by Looking in the Review Mirror
111632 -
111633 - Ron raised the specter of "driving by looking in the rear view mirror"
111634 - to support less reliance on past pattern and practice.
111635 -
111636 - I mentioned this view has been advanced by others, see the record on
111637 - 921217. ref SDS 1 7344
111638 -
111639 -     We discussed the mind's bent to automatically look back in time in
111640 -     order to see what is ahead that cannot be seen by the eye, as
111641 -     explained on 921217. ref SDS 1 0702
111642 -
111643 -        [On 960321 Cognitive Science defines a mental process of
111644 -        inducation that relies on experience. ref SDS 10 1234]
111645 -
111646 -        [On 950830 traceability to original sources is a management
111647 -        process that supports the mental process of building meaning,
111648 -        knowledge, wisdom and vision. ref SDS 8 1883]
111649 -
111650 -     Ron pointed to the idea of "wisdom" which he distinguishes from
111651 -     data and knowledge.  Another way to frame it is seen from the
111652 -     record on 950419 showing the observation by Mr. Penny of the J.C.
111653 -     Penny Company, on the distinction between "eye sight" and
111654 -     "vision." ref SDS 2 5622
111655 -
111656 -     These considerations led to work at ref SDS 8 this evening to
111657 -     clarify the connection between a number of concepts.
111658 -
111659 -
111660 - Ron is not familiar with ISO criteria discussed in the NWO paper
111661 - (e.g., ref OF 2 line 205, ref OF 2 line 358), except that it is
111662 - becoming an international standard for business practices. We
111663 - considered the ramifications of growing awareness about the value of
111664 - traceability to original sources, and continual learning.
111665 -
111666 -     I noted how the NWO paper makes the case that these are corollary
111667 -     concepts, where each supports the other, and that SDS is the only
111668 -     practical way to implement them.
111669 -
111670 -     More and more companies are being told that to win orders they
111671 -     must make a showing that they meet ISO criteria.  SDS is the only
111672 -     way to accomplish traceability and continual learning (see review
111673 -     on 950721 of ISO 10006, ref SDS 3 1740).
111674 -
111675 -

SUBJECTS
Educational Institutions, Studies
Reengineer Management to be More
Reengineer Management Requires Tools New
Business Process Measurement, Communication
Reengineer Communication SDS Improves Management Adds Metrics Alignme

200701 -
200702 - Reengineering Management Practice
200703 -
200704 - Ron asked how Communication Metrics correlates with "reengineering"
200705 - business practices and processes?  I pointed out that Communication
200706 - Metrics is aimed at re-engineering the practice of executive
200707 - management.  The vision is automated management for the 21st century,
200708 - per the paper on POIMS, ref OF 1 line 2, and it takes three steps:
200709 -
200710 -         Management science................. Communication Metrics
200711 -         Information Technology............. POIMS
200712 -         Software........................... SDS
200713 -
200714 -
200715 - Ron's work seems to focus on decision support seemingly derived from
200716 - the realities of the day and implications for the future.  He feels
200717 - communication is an important part of improving management and by
200718 - extension productivity and earnings.  Some threads of the discussion
200719 - indicated perspectives that could be divergent.  I expect there is
200720 - more convergence, once we examine aims and methods more closely, per
200721 - ref SDS 2 line 190.
200722 -
200723 -
200724 -
200725 - Opportunities
200726 -
200727 - Ron has an interest in a management firm.  It is dealing with
200728 - organizational issues which he expects will be settled within a few
200729 - weeks.  Ron will be out of town for a week or so, then has a class at
200730 - Stanford to teach.  He asked me to call him in last week of Sep to
200731 - follow up.
200732 -
200733 -     [On 960716 follow up with Ray Levitt. ref SDS 11 0001]
200734 -
200735 - He feels some of their business clients may find POIMS and
200736 - Communication Metrics interesting.  I mentioned the need to create
200737 - awareness and credibility in POIMS and Communication Metrics through a
200738 - book, academic testing of the theory that SDS can leverage the
200739 - capacity to think, remember and communicate.  Ron feels this is a
200740 - major opportunity.
200741 -
200742 - The first step is for Ron to see the technology.
200743 -
200744 -
200745 -
200746 -
200747 -
2008 -