CONTACTS 

SUBJECTS
Communication Metrics
Command & Control of the Record
Feel Good Management
Communication Engineer/Manager
ISO Registration & Compliance
Risk Management, Dispute Resolution
Conflict resolution in management
Contract Disputes

1410 -    ..
1411 - Summary/Objective
1412 -
141201 - This follows up work at ref SDS 13 line 73.
141202 -
141203 - It ties together analysis and examples showing how SDS is used for
141204 - Risk Management on contract work, especially command and control of
141205 - the record.  The ISO and PMBOK are published standards that call for
141206 - Risk Management.
141207 -
141208 - This evening I applied some subject and record links to make these
141209 - relationships easier to grasp.
141210 -
141211 -
141212 -
141213 -  ..
1413 -
1414 -
1415 - Progress
1416 -
141601 - "Command and Control of the Record" is another way to describe how SDS
141602 - is used for Risk Management, as set out in the POIMS paper at
141603 - ref OF 1 line 539, and defined under Communication Metrics at
141604 - ref SDS 13 line 261.
141605 -
141606 -     Example of need is at ref SDS 11 line 43.
141607 -
141608 -
141609 -     Avoiding Feel Good Management
141610 -
141611 -     This method relates daily activity to contract requirements and
141612 -     other criteria of established objectives like Action Items, laws,
141613 -     regulations, mission statements, goals, CPM activities, budgets,
141614 -     in order to ensure these objectives are carried out, as opposed to
141615 -     applying "Feel Good" management practice, ref OF 1 line 626, ref
141616 -     OF 1 line 676 which first appeared in the record from the Cal Tech
141617 -     seminar, at, ref SDS 10 line 387, the effects of which can be seen
141618 -     at ref SDS 7 line 33.
141619 -
141620 -          Published material on "Feel Good Management" is mentioned at
141621 -          ref SDS 7 3481.
141622 -
141623 -          A manifestation of "Feel Good" management is seen from loss
141624 -          of confidence in Project Managers at ref SDS 14 2165, and at
141625 -          ref SDS 14 2955.
141626 -
141627 -          Emotional power of Feel Good management founded in biology is
141628 -          explained at ref SDS 8 5903, and at ref SDS 15 4992.
141629 -
141630 -
141631 -     Command and Control of the record applies Morris' idea of SDS as
141632 -     keeping the "arrow" of an assignment on target, ref SDS 12 3497.
141633 -
141634 -     As well, when contracting parties fall short, then if litigation
141635 -     results, SDS provides a record that guides a fact finder toward a
141636 -     decision, ref SDS 5 2295.
141637 -
141638 -     Thus, SDS supports boths sides of the equation:
141639 -
141640 -        It helps avoid disputes by ensuring the work is done correctly,
141641 -        and if a dispute results anyway, the record showing the work
141642 -        was done correctly, improves the chances of a favorable
141643 -        decision.
141644 -
141645 -
141646 -     Ignorance, Fear and Denial
141647 -
141648 -     Resistance to Command and Control of the Record arises from "Feel
141649 -     Good" management, aspects of which are political and biological in
141650 -     reflecting drives for safety and the avoidance of emotional pain.
141651 -     An example is explained at ref SDS 15 1116.
141652 -
141653 -        This was discussed with Jeff Ghilardi on the Broadwater project
141654 -        in 1988 when Jeff objected to using the Diary to control the
141655 -        record, ref SDS 1 4920.  It was considered at the Cal Tech
141656 -        seminar at ref SDS 10 5692.
141657 -
141658 -        How SDS is Used
141659 -
141660 -        I made a formal explanation to Jeff via ref DIP 1 line 42 which
141661 -        together with the analysis at ref SDS 2 line 67 treats the
141662 -        resistance to using SDS and the concept of command and control
141663 -        of the record.
141664 -
141665 -
141666 - Command and Control of the record as part of "records management" was
141667 - discussed with Morris at ref SDS 6 line 167.
141668 -
141669 - Use of tape recorders, where parties feel the SDS record is harmful to
141670 - their interests, is discussed on 880925. ref SDS 2 7742
141671 -
141672 - Explanation of Communication Manager is on 920501, covering the idea
141673 - of SDS to discover gaps in understanding and correlations and
141674 - implications to avoid mistakes, ref SDS 9 0005, mentioned in the
141675 - record on 950327 that defines Com Metrics. ref SDS 13 0023
141676 -
141677 - Executive work practices that gives rise to the need for Communication
141678 - Metrics, is discussed 890809. ref SDS 4 8812
141679 -
141680 - Conflict of using SDS for internal management and the advantages for
141681 - doing so is explained, also, on 890809. ref SDS 4 0880 and ref SDS 4
141682 - 8492
141683 -
141684 -
141685 -    [On 950830 correlation of "Command and Control of the Record" to
141686 -    "Case Studies," traceability, continual learning and religion at
141687 -    ref SDS 16 0001
141688 -
141689 -    [On 951212 correlation with Communication Metrics and Risk
141690 -    Management at ref SDS 17 JK5F
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1418 -