THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: June 27, 1996 10:00 AM Thursday; Rod Welch

Visited Intel for review presentation rev 0.

1...Summary/Objective
2...Intel's Outline Meets Asilomar Goal on New Realities of Technology
...................Information at your Fingertips
..........................Myth or Reality
3...Leadership Solutions
.....Timely "Intelligence"
........Leaders and Technology, Partnership for the Future
.....Leadership with a Broader Vision
....."Dream" Office: New Technology, New Skills, New Roles
.....CAD/CAM Automation Essential to Handle Increased Complexity
.....Internet/Intranets Promise New Wave of Technology
.....................Anytime, Anywhere Communications
........Deployment and Learning Costs Reduce Value of Change
........Experts Caution: Test Claims of Better Productivity
........Teleputer is Costly Solution
........Carpenter's New Information Tool
.....Paperless Office - Dreams Can Come True
.....Demo/Video Creating Web Page and Linking on Internet
.....HTML Linking Internet Web Pages Difficult to Create
.....David said it is fairly complex to create Web pages and links
.....Converting Data into Information - Solving "Data Pollution"
.....Controlled Visibility Needs Organic Subject Structure
.....Linking Converts Information into Knowledge
.....Converting Knowledge into History, Wisdom and Vision
.....Straw into Gold; Water into Wine -- The Gift of "Time"
.....At the personal level, we are all capturing our own "story" to
.....Organizational Memory Needs Special Technology
.....Voice Recognition - Path to Knowledge, Wisdom, Vision
........................there isn't enough time
.....Improve Partnership between Leadership and Technology, Today!
.....Replication - Sharing/Collaboration
.....Teleconferencing
.....Faster Processors Make Real the Myths of Better Productivity
4...Video on Chip History Shows Power of Microcosm
.....Understanding Complexity Yields Power
.....Knowledge is Power
5...Introduction for David at Asilomar
6...Intel's Paper at Asilomar
7...Promoting Asilomar Conference


..............
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CONTACTS 
0201 - Intel Corporation                                                                                                                                                  O-00000607 0201
020101 - Mr. David S. Vannier; Director of Mobile Architecture
020102 - Mobile & Handheld Products Group
0202 - Intel Corporation                                                                                                                                                  O-00000607 0202
020201 - Ms. Marcy Puhnaty; Manager of Mobile Promotions
020202 - Mobile & Handheld Products Group
0203 - Turner, SCMC Project                                                                                                                                               O-00000637 0202
020301 - Mr. Michael A. Spector; Engineer
0204 - Turner, SCMC Project                                                                                                                                               O-00000637 0201
020401 - Mr. Kavinder Singh; Engineer

SUBJECTS
PMI Event Program, Planning                                                      INTEL     Dave                        960401 960416                                                                                                                                                      00000607  0
Jul Event, Speakers
Leadership with Broader Vision to Apply New
Leadership Broader Vision, Technology
Usefull Technology Can be Used A Lot
New Realities Information Overload

1208 -
1208 -    ..
1209 - Summary/Objective
1210 -
121001 - Follow up ref SDS 30 4939, ref SDS 28 4302.
121002 -
121003 - Intel's outline correlates well with the Asilomar theme and the PMBOK
121004 - definition of leadership.  The presentation offers a key conceptual
121005 - framework of a "Dream Office."  Discussed Intel's scope in relation to
121006 - other speakers.  Intel will consider adding a short video on history,
121007 - complexity and source of processing power derived from the "Law of the
121008 - Microcosm," to support a principle for empowering leadership with
121009 - control of complex management details.  Consideration on obtaining a
121010 - quote from Andy Grove for post-Conference publicity can be made based
121011 - on results of the Conference.
121012 -
121013 -     [On 960705 submitted notes of this meeting to Intel and Turner,
121014 -     ref SDS 38 4214; submitted copy of Dave's outline to Morris at ref
121015 -     SDS 32 6754.]
121016 -
121018 -  ..
1211 -
1212 -
1213 - Discussion
1214 -
121401 - Intel's Outline Meets Asilomar Goal on New Realities of Technology
121402 -
121403 - David and Marcy submitted their latest outline, ref DRT 1 0000.
121404 -
121405 - Marcy explained how the outline addresses goals of Asilomar.
121407 -  ..
121408 - The title reflects the goal to distinguish between the harsh reality
121409 - of information overload from a constant stream of dialog and
121410 - documents, and the goal to access particular information when it is
121411 - needed:
121412 -
121413 -                   Information at your Fingertips
121414 -                           ..
121415 -                          Myth or Reality
121416 -
121417 -         ...below, Dave explains that technology is making information
121418 -         overload worse. ref SDS 0 8488
121419 -
121420 -     The presentation ends with discussion of interim solutions. see
121421 -     ref DRT 1 3225
121423 -      ..
121424 -     The title implies technology is not meeting the goal of converting
121425 -     information into "knowledge," discussed with David at the meeting
121426 -     on 960103, ref SDS 11 8409, earlier on 950927 ref SDS 10 4839 and
121427 -     ref SDS 10 2432, and on 950714 when David was asked to speak at
121428 -     Asilomar on behalf of Intel. ref SDS 9 4839.
121430 -      ..
121431 -     The new reality of faster and constantly changing technology is
121432 -     reduced management productivity absent some new ingredient, as
121433 -     discussed at the PMI dinner on 950412. ref SDS 7 3920
121434 -
121435 -         [Intel's presentation at Asilomar made this point at ref SDS
121436 -         40 1552.]
121438 -          ..
121439 -         [On 970518 USACE San Francisco District proposed changes to
121440 -         prepare for future realities of technology. ref SDS 44 8278]
121442 -          ..
121443 -         [On 971202 HQUSACE staff were unfamiliar with new realites of
121444 -         technology. ref SDS 54 3231]
121446 -      ..
121447 -     Consideration might be given to adding a positive perspective by
121448 -     changing "Myth or Reality" to "Converting Myth into Reality."
121450 -      ..
121451 -     This orients the audience to hear what needs to be done and how
121452 -     Intel and future technology is evolving to place "Information at
121453 -     your Fingertips," which is actually explained in the presentation.
121454 -
121455 -        [This was not done at Asilomar, ref SDS 40 5849.]
121456 -
121458 -  ..
121459 - Leadership Solutions
121460 -
121461 - The outline meets the goal discussed on 960326 to explain technology
121462 - from a leadership perspective, ref SDS 17 line 603, consistent with
121463 - the Asilomar theme and PMI membership objectives.  It distinguishes
121464 - promises from reality, using a good...
121465 -
121467 -                   ..
121468 -                  Problem       vs.      Solution
121469 -
121470 -
121471 - ...structure that shows the need at the executive and management level
121472 - for information organized to make it meaningful and accessible in a
121473 - timely manner.
121474 -
121476 -      ..
121477 -     Timely "Intelligence"
121478 -
121479 -     Sections on faster and intelligent "Access" address the goal of
121480 -     technology to support leadership voiced by General Hatch, who was
121481 -     invited to speak on "Ambassadors of Change," about converting a
121482 -     constant stream of information into useful "intelligence," ref SDS
121483 -     19 3229, called "knowledge" in the New World Order paper ref OF 2
121484 -     line 202, which was submitted to speakers preparing for Asilomar,
121485 -     per meeting with Marcy on 960315, ref SDS 15 5675, and the meeting
121486 -     with David on 960103, ref SDS 11 8409.
121488 -      ..
121489 -     Intel's outline on the Internet to boost delivery of information
121490 -     is set out below. ref SDS 0 2531
121492 -      ..
121493 -     Consideration might be given to demonstrating how such technology
121494 -     is being applied, and/or explaining how "understanding" and follow
121495 -     up can be supported through "automated" analysis, discussed at the
121496 -     Intel meetings on 950927, ref SDS 10 1830; and on 960315. ref SDS
121497 -     17 8339.
121499 -      ..
121500 -     Can we do something like what was discussed at the 960326 meeting
121501 -     with Marcy:  ref SDS 17 4839
121502 -
121503 -           [This was not done at Asilomar, ref SDS 40 5889 and ref SDS
121504 -           40 5568.]
121505 -
121506 -           [On 971105 SDS project was started to deliver Anytime,
121507 -           Anywhere Intelligence via Internet, ref SDS 51 2367]
121508 -
121510 -         ..
121511 -        Leaders and Technology, Partnership for the Future
121512 -
121513 -        See, here our technology shows the record of the...
121514 -
121515 -                        event...
121516 -                        meeting...
121517 -                        discussion...
121518 -                        call...
121519 -                        email...
121520 -                        report...
121521 -                        book...
121522 -                        article...
121523 -                        idea, thought, insight, hunch...
121524 -
121525 -        ...and the technology, also, shows that "intelligence" to add
121526 -        organization and analysis converts information into knowledge.
121528 -         ..
121529 -        Here is where an opportunity was discovered by intelligence.
121531 -         ..
121532 -        Here is where so and so was given instructions, and here is
121533 -        where they were carried out.
121535 -         ..
121536 -        Here is where information was received in time on a critical
121537 -        matter.
121539 -         ..
121540 -        Here is a report to the boss on his questions about marketing
121541 -        plans and development schedules.  Here is a misunderstanding
121542 -        that was corrected before an actual mistake caused a loss or
121543 -        delay.  Here is my task to follow up to ensure it gets done as
121544 -        intended.
121546 -         ..
121547 -        See how the technology links the task back to the original
121548 -        problem, the ensuing chronology of meetings, calls, documents,
121549 -        analysis and organization needed to do the work?
121550 -
121551 -            [See follow up at Asilomar, ref SDS 40 5889.]
121552 -
121554 -      ..
121555 -     Leadership with a Broader Vision
121556 -     "Dream" Office:  New Technology, New Skills, New Roles
121557 -     ------------------------------------------------------
121558 -     David and Marcy have extended the idea of presenting the "Dream
121559 -     Machine," discussed at the 960103 meeting, ref SDS 11 5646.  The
121560 -     "Dream Office" illustrates leadership with a broader vision,
121561 -     central to the goal for Asilomar to apply principles in the PMBOK.
121563 -      ..
121564 -     The "office" metaphor embodies the partnership between people and
121565 -     technology that makes leadership effective.  This partnership
121566 -     means that new technology offers opportunities and requirements to
121567 -     "reengineer" management.  Intel's outline focuses on technology to
121568 -     turn "data" into more useful information, ref DRT 1 line 159.
121570 -      ..
121571 -     As technology expands the impact of the Information Highway, what
121572 -     new skills and roles will be needed to convert mountains of
121573 -     information into useful knowledge?  Will transitional roles be
121574 -     needed, similar to Scribes who for centuries made the alphabet a
121575 -     powerful instrument for ancient leaders, as discussed at the
121576 -     meeting on 960315?  ref SDS 15 4545
121578 -      ..
121579 -     Can technology add value to existing roles by supporting new
121580 -     tasks, responsibilities and practices to accommodate a new
121581 -     information environment. Is this a dimension of the partnership
121582 -     between leadership and technology that can make the "Dream Office"
121583 -     a reality?
121585 -      ..
121586 -     Who is working on the "people/skills" part of the "Dream Office"?
121587 -
121588 -         [On 970418 the U.S. Army Corps of Engineers reported that
121589 -         Communication Metrics is a management science that defines a
121590 -         new work role to apply technology to make leadership
121591 -         effective. ref SDS 59 2103]
121593 -      ..
121594 -     What studies, research, tests are underway to discover how to
121595 -     apply technology in the Dream Office, as discussed with Dave at
121596 -     the meeting on 950927?  ref SDS 10 8493
121597 -
121598 -
121600 -      ..
121601 -     CAD/CAM Automation Essential to Handle Increased Complexity
121602 -
121603 -     Kavinder related Turner's interest in tools that integrate design
121604 -     and management of new facilities, from our discussion earlier this
121605 -     morning on Stanford's CIFE program, ref SDS 35 6589.
121606 -
121607 -     David said Intel developed its own proprietary CAD tools, which
121608 -     were essential to handle increased complexity of later generation
121609 -     microprocessors.  They found that generic products always had
121610 -     features that Intel did not need, and lacked ones that were
121611 -     critical.
121613 -      ..
121614 -     At Asilomar, Turner and Intel can offer ideas on extending CAD/CAM
121615 -     technology to handle the complexity of dimensional space used in
121616 -     construction and chip design, to the more complex task of managing
121617 -     daily communication that empowers leadership and teamwork.  David
121618 -     Bounchristini, Esq, will explain a concept of "knowledge space" as
121619 -     a model from legal practice for integrating information and time.
121620 -     ref SDS 32 3516  The discussion with David Vannier at Intel on
121621 -     950927 about the power of the microcosm to control lower levels of
121622 -     organic structure, ref SDS 10 5412, which Intel has mastered in
121623 -     computer chip design, may lead to useful technology for the
121624 -     practice of management, ref SDS 10 3482, which is essentially
121625 -     "knowledge" work, as defined by Peter Drucker. ref SDS 4 7720
121626 -
121627 -         [A structure of human consciousness is shown in the discussion
121628 -         below. ref SDS 0 4833]
121629 -
121630 -
121631 -
1217 -

SUBJECTS
Network Computer (NC) competes with PC
Internet Unreliable
Any time Anywhere All Documents Analysis
Productivity Impeded Fast Change of

1906 -
190701 -      ..
190702 -     Internet/Intranets Promise New Wave of Technology
190703 -
190704 -     Intel's outline includes a key solution emerging in the market
190705 -     place using Internet/Intranet technology, ref DRT 1 line 158,
190706 -     which Marcy cited at the 960326 review meeting, ref SDS 17 5691.
190707 -
190708 -     David mentioned exciting work underway to overcome technology
190709 -     challenges on bandwidth, security and reliability, as discussed in
190710 -     another article in the same Feb 26, 1996 issue of Forbes ASAP, and
190711 -     reviewed in SDS at ref SDS 14 8302.
190713 -      ..
190714 -     Intel's outline shows this under the slide described as:
190715 -
190716 -                     Anytime, Anywhere Communications
190717 -
190718 -        ...which was cited by David as being "solved" by Intel in his
190719 -        memo received on 960509, ref SDS 23 3502, that described the
190720 -        goal of...
190722 -                            ..
190723 -                           data anytime, anywhere
190724 -
190725 -        ...reviewed in a recent (960617) USA Today article on
190726 -        technology visionaries who are "selling the future" with over
190727 -        zealous promises, ref SDS 34 5930.
190728 -
190729 -             [On 971105 SDS project was started to deliver Anytime,
190730 -             Anywhere Intelligence via Internet, ref SDS 53 2367]
190731 -
190733 -         ..
190734 -        Deployment and Learning Costs Reduce Value of Change
190735 -
190736 -        Strong time-to-market competition is driving production of new
190737 -        technology faster than it can be deployed and absorbed
190738 -        productively.  Users and their organizations are in constant
190739 -        change mode with the result that productivity of people, which
190740 -        is the goal, is not increased, and often is actually impeded,
190741 -        ref SDS 34 5830.
190742 -
190743 -            [On 960823 Bill indicated this problem is becoming more
190744 -            evident. ref SDS 41 4747]
190745 -
190747 -         ..
190748 -        Experts Caution:  Test Claims of Better Productivity
190749 -
190750 -        The USA Today article reflects the caution sounded by Andy
190751 -        Grove and Bill Gates in the earlier Forbes ASAP story about
190752 -        excessive claims of productivity gains from the Internet and
190753 -        associated technologies, ref SDS 34 3333, ref SDS 13 1005.  Dr.
190754 -        Landauer's book, "The Trouble with Computers," discussed with
190755 -        David at the meeting on 950927, ref SDS 10 4408, recommends
190756 -        pilot testing to evaluate productivity gains before adopting
190757 -        change based on marketing hype. ref SDS 8 3848  Consideration
190758 -        might be given to explaining how Intel pilot tests new tools
190759 -        and practices to evaluate initial perceptions.
190761 -               ..
190762 -              [On 980307 reviewed Andy Grove's book that urges people
190763 -              and organizations to test new methods. ref SDS 60 3416]
190764 -
190766 -         ..
190767 -        Teleputer is Costly Solution
190768 -
190769 -        There was discussion of the effort to produce an inexpensive
190770 -        computer to access the Internet as an alternative to continued
190771 -        reliance on personal computers, being promoted by Oracle, LSI,
190772 -        Netscape, SunMicro, @Home and others, ref SDS 14 6008.
190773 -
190774 -              [See Intel project to study this technology on 970603,
190775 -              ref SDS 46 4884, and article in Fortune ref SDS 47 2222.]
190776 -
190778 -         ..
190779 -        Carpenter's New Information Tool
190780 -
190781 -        Could, for example, this technology give a carpenter another
190782 -        tool, like a saw, a block plane, or tape measure, except this
190783 -        would be a direct link with the foreman, the inspector, the
190784 -        architect, the plans and specs, and other information that
190785 -        impacts how, for example, to move a rebar cage to accommodate a
190786 -        field condition?  Bill DeHart and Steve Rule posed this idea at
190787 -        the 960515 meeting with Turner Construction, ref SDS 27 6920.
190788 -        It was discussed with Kavinder and Michael at Turner's SCMC
190789 -        project office prior to this morning's meeting with Intel, ref
190790 -        SDS 31 7749.
190792 -         ..
190793 -        David said some of this technology is available now in the
190794 -        military, but it is very expensive.  We considered a recent
190795 -        report of a demolition expert in the Marines, who received a
190796 -        notebook computer to replace traditional manuals that show
190797 -        procedures to dismantle ordinance.  The Windows User interface
190798 -        needs a lot of work to accommodate the variety of circumstances
190799 -        that arise.  Reliability under hostile conditions is another
190800 -        concern, ref SDS 21 9302.
190801 -
190802 -
190803 -
1909 -

SUBJECTS
Paperless Office
Internet, Intranets
Hypertext (Linking) Improves Productivity,
Links Difficult Create Using Popular Technology Efficiencies Paperle

2706 -
270701 -      ..
270702 -     Paperless Office - Dreams Can Come True
270703 -     Demo/Video Creating Web Page and Linking on Internet
270704 -
270705 -     We considered the prospect of David demonstrating at Asilomar, or
270706 -     possibly including in a video, how Internet/Intranet technology
270707 -     can empower people to quickly organize information such as email,
270708 -     documents, research, analysis, ideas, reports, etc., using Web or
270709 -     other linking tools.  [Below, Dave says this goal has not yet been
270710 -     realized. ref SDS 0 8488]
270711 -
270712 -        [SDS planning on 971105, ref SDS 52 1459, and support for HTML
270713 -        added on 971206, may add value to the Internet, ref SDS 57
270714 -        6000]
270716 -         ..
270717 -        [On 990422 Dave indicated SDS on Internet is effective; asks
270718 -        where to take it from here? ref SDS 64 4590]
270720 -         ..
270721 -        [On 990907 Dave indicates SDS on Internet accomplishes
270722 -        objectives of POIMS, demonstrates self-evident benefits.
270723 -        ref SDS 65 0149
270725 -      ..
270726 -     Does Intel's alliance with MCI announced on 960612, address this
270727 -     goal for better Web tools, per ref SDS 31 9930?
270728 -
270729 -        [This was not done at Asilomar, ref SDS 40 5889.]
270730 -
270731 -       •  When should managers expect to have this advanced level of
270732 -          capability; what is the track record on new technology
270733 -          improving management, per USA Today article on 960616 (ref
270734 -          SDS 29 3333)?  This seems to be answered by the penultimate
270735 -          slide in Intel's presentation, ref DRT 1 line 168.
270737 -           ..
270738 -       •  What is the organizing methodology; how is it created and
270739 -          applied to alert leaders, executives and managers about the
270740 -          issues that require consideration relative to organizational
270741 -          objectives?
270743 -           ..
270744 -       •  Is there technology people can use now to quickly and
270745 -          reliably organize information needed for effective
270746 -          leadership?  This seems to be answered by the last slide at
270747 -          ref DRT 1 line 174.
270749 -             ..
270750 -            [See 971206 using Web technology with SDS to provide fast,
270751 -            reliable business intelligence. ref SDS 57 6000; on 971210
270752 -            demonstration to Bill DeHart. ref SDS 58 4387]
270754 -      ..
270755 -     HTML Linking Internet Web Pages Difficult to Create
270757 -      ..
270758 -     David said it is fairly complex to create Web pages and links
270759 -     between documents on the Internet.  He said it takes a long time,
270760 -     so it is not a practical way to support daily management and
270761 -     communication.  He feels that goals for better efficiency using
270762 -     precision access in a paperless office model planned at Intel in
270763 -     Dave's Byte interview, reviewed on 910418, ref SDS 2 2744, is
270764 -     still a long ways off using popular technology.  This aligns with
270765 -     comments during the meeting at Intel on 950927 when Dave said that
270766 -     Intel has given up on using technology to improve management.
270767 -     ref SDS 10 7732
270768 -
270769 -         [On 960715 Dave made this point at the Asilomar Conference.
270770 -         ref SDS 40 1552
270772 -          ..
270773 -         [On 971105 Internet project to use SDS to create Web pages and
270774 -         linkages economically. ref SDS 53 1459]
270776 -          ..
270777 -         [On 971108 Bill DeHart said there is not enough time to link
270778 -         information on the Internet for daily support of management.
270779 -         ref SDS 54 3670]
270781 -          ..
270782 -         [On 971202 Dr. Moonja Kim made same point. ref SDS 55 4647]
270784 -          ..
270785 -         [On 980324 successful test of "business intelligence" produced
270786 -         by Communication Metrics delivered via Internet. ref SDS 62
270787 -         3440]
270789 -          ..
270790 -         [On 000307 research at SRI found that good management is a lot
270791 -         of hard work using popular information technologies (IT) and
270792 -         methods. ref SDS 67 5182
270794 -          ..
270795 -         [On 000706 Morris Jones explains Knowledge Management dilemma
270796 -         that creating links is a lot of hard work even though
270797 -         Microsoft tools make linking fast and easy. ref SDS 68 T87K
270799 -          ..
270800 -         [On 020820 SDS ability to create links in 10 seconds beyond
270801 -         reach of popular technology. ref SDS 69 O1QQ
270803 -      ..
270804 -     Bill DeHart noted reports that Netscape Navigator 3.0, their beta
270805 -     version of the Web browser, seems to support facile Web page
270806 -     creation and linking, called "Hyperlinks." Netscape has a number
270807 -     of White Papers on their Home page that explain a vision of
270808 -     effective management technology, which they call "collaboration."
270809 -     ref SDS 37 1607.
270810 -
270811 -         [See follow up receiving Netscape Navigator at ref SDS 36
270812 -         8849.]
270813 -
270814 -
270815 -
2709 -

SUBJECTS
Controlled Visibility
Data Information Inadequate Need Knowledge,
Disallusioned by Technology Failed Promise
Details Disconnected from Management
Email Does Not Improve Productivity,
Meaning Information Intelligence Creates
New Realities 21st Century, Not Enough Time
Useful Management Technology Requires Regular Use

4310 -
431101 -      ..
431102 -     Converting Data into Information - Solving "Data Pollution"
431103 -     Controlled Visibility Needs Organic Subject Structure
431104 -
431105 -     David framed the objective of making technology useful to managers
431106 -     based on his work practice of using engineering reports with many
431107 -     pages of "data."  He has learned where to find key information
431108 -     needed to support meetings, and so can quickly put his finger on
431109 -     the right figures, as implied by the title of his presentation.
431110 -
431111 -          [See article on information entropy that causes cost growth,
431112 -          ref SDS 48 0108.]
431114 -           ..
431115 -          [See meeting on 970603 where Dave said he gets about 70 email
431116 -          per day, ref SDS 46 9009.]
431118 -           ..
431119 -          [See book on "information overload" ref SDS 50 2830.]
431121 -           ..
431122 -          [On 990916 US Navy wants technology to provide "knowledge"
431123 -          rather than "data." ref SDS 66 0001]
431125 -      ..
431126 -     He also related his avocation of building custom furniture, and
431127 -     how his search for technology to support the design of furniture
431128 -     has not been successful.
431130 -      ..
431131 -     Information technology (IT) focuses on storing and retrieving data
431132 -     and information accurately.  Knowledge tools help people make the
431133 -     connections of cause and effect that give information meaning
431134 -     based on context.
431136 -      ..
431137 -     How can technology connect details in the data to the explanation
431138 -     of context, correlations and implications that comprise the
431139 -     information, knowledge, wisdom and vision that managers need to be
431140 -     effective leaders, per David's experience and observation that
431141 -     leaders are disconnected from content because there isn't enough
431142 -     time for understanding? ref SDS 11 4950
431143 -
431144 -     (See structure of human consciousness below. ref SDS 0 4833)
431145 -
431146 -         [See discussion with Morris on 970116, ref SDS 42 1732.]
431148 -          ..
431149 -         [See explanation of limited span of attention, ref SDS 50
431150 -         4476.]
431152 -          ..
431153 -         [Example, Max Wideman does not have time read the record that
431154 -         explains Communication Metrics, ref SDS 51 4839.]
431156 -      ..
431157 -     For the near term, David expects technology will proliferate
431158 -     without a clear solution, per our discusison on 950927,
431159 -     ref SDS 10 6021.  He feels the "paperless office" goal discussed
431160 -     above cannot yet be accomplished. ref SDS 0 3913
431161 -
431162 -         [On 990907 Dave reported SDS on the Internet accomplishes aims
431163 -         of POIMS, shows self-evident benefits. ref SDS 65 0149]
431165 -      ..
431166 -     Intel's outline describes this condition: "Data Pollution." see
431167 -     ref DRT 1 8400.  The meeting with General Hatch, to prepare for
431168 -     Asilomar, characterized technology as making the communication
431169 -     environment "too noisy" for effective leadership, ref SDS 19 7739;
431170 -     the meeting with Dr. Brussman developed plans for a psychologist
431171 -     to illustrate loss of understanding when there is too much
431172 -     "noise." ref SDS 16 8830
431173 -
431174 -         [David made this point at Asilomar, ref SDS 40 1552.]
431176 -          ..
431177 -         [Dave reported getting 70 email a day at Intel ref SDS 46
431178 -         9009.]
431180 -          ..
431181 -         [See book on "information overload" ref SDS 50 2830.]
431183 -          ..
431184 -         [On 980412 CBS 60 Minuetes reported on this problem. ref SDS
431185 -         63 2025]
431187 -      ..
431188 -     We considered how "language" associates "data" with the rich array
431189 -     of relationships that make up the complex web of personal and
431190 -     organizational objectives.  This forms the context that gives data
431191 -     "meaning" to people through language, and is commonly called
431192 -     "information."  An example would be:
431193 -
431194 -         The engineering report shows we are near to achieving design
431195 -         tolerance on the widgets.  They plan to make another run after
431196 -         adjusting the equipment.  We are still under budget.
431197 -
431198 -     ...this is the way in which "data" from design, cost and schedule
431199 -     reports might be discussed by managers.
431200 -
431201 -
431202 -
431203 -
4313 -

SUBJECTS
Linking Adds Value Writing:  Sources, Time,
Analysis Converts Information into
Straw into Gold; PC subject of Converting
Data and Information Converted into
Poetry Improves Memory, SDS Improves Poetry
Story Brain Stores Linkages of Data to
Remembering (Linked Records - Traceability,
Data Information Inadequate Need Knowledge,
Organic Structures

5711 -
571201 -      ..
571202 -     Linking Converts Information into Knowledge
571203 -
571204 -     Emerging management standards in ISO criteria and PMI's PMBOK call
571205 -     for aligning people through communications using traceability to
571206 -     original sources, discussed at the 950927 meeting, ref SDS 10 9830,
571207 -     ref SDS 10 3316, and again on 960326, ref SDS 17 8888.
571209 -      ..
571210 -     Consideration might be given to explaining how the Internet and
571211 -     Intranets add value to information by using hyperlinks to create
571212 -     a corporate "knowledge base," as proffered by Netscape's White
571213 -     Paper entitled:
571214 -
571215 -            INTRANETS REDEFINE CORPORATE INFORMATION SYSTEMS
571216 -
571217 -     ...on their Web page, in explaining "collaboration," per ref SDS
571218 -     34 2222.
571219 -
571220 -         [See COE report in April 1997 on adding "intelligence" to
571221 -         information, ref SDS 44 5368.]
571223 -          ..
571224 -         [On 990907 Dave says Com Metrics on the Internet supports
571225 -         claims about converting information into knowledge.
571226 -         ref SDS 65 0149]
571228 -      ..
571229 -     Can this "knowledge base" be demonstrated at Asilomar by showing
571230 -     an example of how meeting agenda's are accessed on-line at Intel,
571231 -     per discussion with David on 960507, ref SDS 22 1114?
571232 -
571233 -          [See Asilomar results at ref SDS 40 5889.]
571234 -
571236 -      ..
571237 -     Converting Knowledge into History, Wisdom and Vision
571238 -     Straw into Gold; Water into Wine -- The Gift of "Time"
571239 -
571240 -     We considered ideas on 960227 for Morris Jones to present at
571241 -     Asilomar the broader framework for technology to support
571242 -     leadership through consideration of the "time" factor, ref SDS 12
571243 -     9402.
571244 -
571245 -         [Some of this was developed in a paper for Morris at ref SDS
571246 -         39 8839; but, none was presented at Asilomar, ref SDS 40
571247 -         0990.]
571248 -     ..
571249 -     Humans form mental patterns that interpret information,
571250 -     called "paradigms" and schemas.  These constructs evolve over time
571251 -     as people build their "story" of life, commnly called personal
571252 -     "experience." (see review on 900303. ref SDS 1 3016)  In the
571253 -     larger community information accumulated over time and connected
571254 -     up into knowledge is called "history" (initially men wrote the
571255 -     story). Leaders use history to make judgements about future
571256 -     direction called "vision," under the rule "past is prologue," per
571257 -     analysis of Covey's "7 Habits..." ref SDS 3 7344.
571259 -      ..
571261 -      ..
571262 -     At the personal level, we are all capturing our own "story" to
571263 -     interpret information every day all day long. see work on 960620.
571264 -     ref SDS 32 1485, and on 900303. ref SDS 1 3016
571265 -
571266 -     Psychologists and cognitive scientists call this a process of
571267 -     "consciousness," or alternatively the process by which the human
571268 -     mind...
571270 -                          ..
571271 -                         turns water into wine
571272 -
571274 -      ..
571275 -     But, people cannot remember details, so we invented stories to
571276 -     help, ref SDS 1 9876, and later added rhyme to create poetry, then
571277 -     melody to create songs.  Since it takes a long time and a lot of
571278 -     inspiration to write poetry and songs, ways were invented to save
571279 -     stories, called "storage," first on cave walls, then stone
571280 -     tablets, then animal skins, parchment, paper, notebooks and now
571281 -     computer media.  Cost/benefits of capturing information, adding
571282 -     organization, analysis, summary connected to details, and
571283 -     feedback, has revealed the awsome power of human intelligence
571284 -     for....
571285 -
571287 -                        ..
571288 -                       turning straw into gold
571289 -
571290 -
571291 -     ....as seen from the growth of civilization, since the advent of
571292 -     literacy in about 400 BC. explained in NWO, ref OF 3 42MG
571294 -      ..
571295 -     But when information comes too fast there isn't enough time to
571296 -     capture our stories into safe storage nor to organize them in a
571297 -     way that we can quickly check new information against what is
571298 -     stored in filing cabinets, notebooks, and computer disks.
571299 -
571300 -          [On 980307 Andy Grove's book "Only the Paranoid Survive" says
571301 -          ambiguity of mental maps needs to be corrected by writing out
571302 -          our thoughts, taking copious notes and asking questions. see
571303 -          ref SDS 61 3668]
571305 -      ..
571306 -     Thus, information harms understanding unless it is tested, aligned
571307 -     and connected up correctly to what is already known.  The "wine
571308 -     turns sour" as the mind's automatic pilot fills in missing details
571309 -     incorrectly by commingling understandings from unrelated events in
571310 -     order to react quickly when time is short on the Information
571311 -     Highway.
571313 -      ..
571314 -     So often "common sense" forms a vision that leads us down the
571315 -     wrong path.  Since error occurs in the beginning, disconnected in
571316 -     time from the result, we dismiss the calamity as "Murphy's Law,"
571317 -     ill will or failure of others to work hard enough.
571319 -      ..
571320 -     A complete structure of consciousness (developed on 960510,
571321 -     ref SDS 24 5672, from analysis of Dave Vannier's letter on 960509,
571322 -     ref SDS 23 7722) can be represented as:
571323 -
571324 -              +----  Vision   (seeing the future by knowing the past)
571325 -   Who is     |      History  (specialists write and form judgements)
571326 -   working    |      Wisdom  (i.e., "uncommon sense")
571327 -   on this? --+      Common Sense
571328 -              |      Knowledge
571329 -              +----  Information   -----+
571330 -                +--  Data               +- IT is struggling to bridge
571331 -  Computers do  |    Words/Numbers -----+    this gap
571332 -   this stuff --+    Bytes
571333 -                |    Bits
571334 -                +--  0,1  (on off, yes no, right wrong, life death)
571336 -         ..
571337 -        [On 980226 IBM announced plans to provide "business
571338 -        intelligence," ref SDS 59 3342, ref SDS 59 2590.]
571340 -      ..
571341 -     Computers can quickly assess whether a gate is open or shut and
571342 -     report this as 0 or 1, reflecting innate dichotomies of existence:
571343 -
571344 -         on off, right wrong, left right, top bottom, up down, over
571345 -         under, life death.
571347 -      ..
571348 -     From this simple clarity, computers create bits, bytes,
571349 -     words/numbers. This "on/off" dichotomy forms the foundation for
571350 -     computer wizardry in producing lots of "data."  However, it is
571351 -     only useful to leadership after it has been "processed" into
571352 -     higher forms. Today, technology is struggling to convert "data"
571353 -     into "information," as David discussed this morning, ref SDS 0
571354 -     5002, and noted in Dave's recent letter at ref SDS 23 7722.
571356 -      ..
571357 -     Leaders don't use information.  They need knowledge, common sense,
571358 -     wisdom, history and vision, per analysis on 921217, ref SDS 3 7344
571359 -     and on 960227, ref SDS 12 9402,
571360 -
571361 -
571362 -
571363 -
571364 -
571365 -
5714 -

SUBJECTS
Speech Recognition
New World Order
Knowledge is Power, NWO needs Connections
Management productivity, Needs Integration
Who, what, when, where and why; 901011
What Did We Say, What Did We Hear, What Did
Leadership Talking; Needs Understanding &
Not Enough Time for Conventional Management
Organizational Memory Intelligence Organization Analysis Alignment Su

6911 -
691201 -      ..
691202 -     Organizational Memory Needs Special Technology
691203 -     Voice Recognition - Path to Knowledge, Wisdom, Vision
691204 -
691205 -     Intel's outline shows material on the status of voice data entry,
691206 -     ref DRT 1 VH6M, per the meeting on 960103, ref SDS 11 0067.
691207 -
691208 -     Consideration might be given to explaining the value of expanding
691209 -     this traditional solution beyond writing letters and email, to
691210 -     include the broader concept of organizational memory.
691211 -
691212 -           [See Asilomar results, ref SDS 40 8849.]
691214 -      ..
691215 -     Most of the human story (history) that has the knowledge, wisdom
691216 -     and vision needed for daily work, is not in the formal information
691217 -     instruments of traditional management practice.  It exists only in
691218 -     the minds of leaders who have wide experience and responsibility;
691219 -     but, it is subject to error, as discussed above.  So, another use
691220 -     of voice data entry might be to capture more of the details that
691221 -     leaders encounter and believe will impact success.  Traditionally,
691222 -     these "management details" are only assembled and tested in a
691223 -     careful way through litigation which produces a "knowledge base"
691224 -     for deciding the path of future conduct, called "case law."  This
691225 -     is expensive, time consuming and disconnected from the dynamics of
691226 -     daily leadership.
691228 -      ..
691229 -     Leaders today, notably Henry Kissinger and Robert MacNamera, ref
691230 -     SDS 4 4238, report that information flows so quickly that...
691231 -                         ..
691232 -                        there isn't enough time
691233 -
691234 -         ...to do analysis that creates the knowledge needed for
691235 -         reasoned decisions.  Intel recognized this concern in meetings
691236 -         preparing for Asilomar on 950927, ref SDS 10 6021, and on
691237 -         960103, ref SDS 11 8409, again on 960315, ref SDS 15 8808, and
691238 -         on 960326, ref SDS 17 3004.
691240 -      ..
691241 -     Voice data entry offers the prospect of empowering leaders to
691242 -     create this "knowledge base" concurrent with the work.  Can the
691243 -     right technology integrate "time" and "information" so managers
691244 -     can test understandings to align communications as called out by
691245 -     the PMBOK (section 2.4.1)?  As the flow of information increases,
691246 -     this may be critical to avoid the increased risk of error that
691247 -     leads to losses, conflict, lawsuits, higher costs, lower earnings
691248 -     and downsizing.
691249 -
691251 -      ..
691252 -     Improve Partnership between Leadership and Technology, Today!
691253 -
691254 -     Until voice data entry becomes sufficiently facile to support this
691255 -     goal, a combination of existing technology and a new work role may
691256 -     add value to current business practice, under Risk Management
691257 -     criteria, by ensuring analysis is regularly performed that
691258 -     converts data into information, information into knowledge, and
691259 -     knowledge into wisdom and vision.
691260 -
691262 -      ..
691263 -     Replication - Sharing/Collaboration
691264 -
691265 -     Consideration might be given to explaining the Internet/Intranet
691266 -     idea to provide common storage and access methods that improve
691267 -     collaboration, sharing of information.  This seems like it could
691268 -     be a powerful tool, if questions of reliability and security can
691269 -     be solved.
691270 -
691272 -      ..
691273 -     Teleconferencing
691274 -
691275 -     Andy Grove is reported in the Forbes ASAP article (p. 101) as
691276 -     having demonstrated Intel's Proshare teleconferencing technology
691277 -     at Telecom 95 quadrennial exposition in Geneva, ref SDS 14 8005.
691278 -
691279 -     Does it offer a viable path for technology to support leadership?
691281 -      ..
691282 -     How is information from "conferencing," seminars, meetings, calls
691283 -     and public sources, analysed to create knowledge?
691284 -
691286 -      ..
691287 -     Faster Processors Make Real the Myths of Better Productivity
691288 -
691289 -     Have any studies been done or underway showing processor capacity
691290 -     needed to support the vision of better leadership using technology
691291 -     to align communications?
691292 -
691293 -     What set of arrangements are needed to use voice data entry and
691294 -     the interface between the global environment on the Internet, the
691295 -     organizational Intranet, the project, the team and the individual?
691296 -
691298 -  ..
691299 - Video on Chip History Shows Power of Microcosm
691300 -
691301 - We discussed the possibility of David showing a short introductory
691302 - video on the history of microprocessors based on Moore's Law about the
691303 - exponential increase in performance, as a function of gaining greater
691304 - control over lower levels of detail, per our meeting 950927 about the
691305 - power of the Microcosm, described in George Gilder's book, ref SDS 10
691306 - 5412.
691307 -
691308 -     [David was unable to do this at Asilomar, ref SDS 40 5849.]
691310 -  ..
691311 - Bill asked about progress on Intel's "2010" program to show future
691312 - technology, discussed at the 960326 meeting, ref SDS 17 5543.  Can
691313 - some of that material be used at Asilomar?  Marcy indicated this
691314 - project is still underway.
691316 -  ..
691317 - A video at Asilomar would be entertaining for the audience and make
691318 - several key points:
691319 -
691321 -      ..
691322 -     Understanding Complexity Yields Power
691323 -
691324 -     The video might show the complexity of computer chip design and
691325 -     manufacturing, as a way to illustrate this point.
691326 -
691327 -     We want to draw an analogy to how computers can empower leaders by
691328 -     harnessing the natural structure of the management process, cited
691329 -     by Deming, Hammer, the PMBOK, ISO 10006, and called plan, perform,
691330 -     report, in the New World Order paper reviewed by Intel and others
691331 -     in preparing for Asilomar.
691332 -
691334 -      ..
691335 -     Knowledge is Power
691336 -
691337 -     Understanding complexity often provides knowledge of how to direct
691338 -     materials and events by aligning people to improve productivity.
691339 -     Intel's success applying this knowledge to microprocessors may
691340 -     point to clues about how to apply microprocessors to support the
691341 -     management objectives implied by the common sense aphorisms:
691342 -
691343 -                          time is money
691345 -                           ..
691346 -                          knowledge is power
691348 -      ..
691349 -     Thus, a reasonable use of technology might be to integrate these
691350 -     goals resulting in automated integration of time, information,
691351 -     people and documents.
691352 -
691354 -  ..
691355 - Introduction for David at Asilomar
691356 -
691357 - David's introduction will cite the article "Chips Triumphant" in the
691358 - Feb 26, 1996 Forbes ASAP magazine, and the 1991 Byte interview he did,
691359 - ref SDS 33 line 78.  The Forbes ASAP article suggests Intel is a good
691360 - source for ways to apply technology effectively, since they and other
691361 - chip manufacturers have been working with technology for a longer time
691362 - than most other industries.
691364 -  ..
691365 - David was familiar with the Forbes ASAP article.
691366 -
691367 -
691369 -  ..
691370 - Intel's Paper at Asilomar
691371 -
691372 - Confirmed 960529 letter (email - ref DIP 13 line 40 submitted at ref
691373 - SDS 24 8338), that Intel can submit a paper at the Conference as an
691374 - insert for Event binders each attendee will receive.  This can be as
691375 - simple as the final Powerpoint outline which we received today, or
691376 - anything further that might be helpful in applying ideas offered at
691377 - the conference. Intel's "Action Items" listed at the end of the
691378 - outline might be developed for this purpose, ref DRT 1 line 178.
691379 -
691380 -     [David did not submit a paper at Asilomar, ref SDS 40 5849.]
691381 -
691382 -
691384 -  ..
691385 - Promoting Asilomar Conference
691386 -
691387 - This effort to obtain a quote from Andy Grove was inadvertently set
691388 - aside through the communication process, following understandings at
691389 - ref SDS 22 5849.
691390 -
691391 - The editor of PMI Communications is attending the Asilomar Conference,
691392 - so there is expectation that the event will receive publicity in an
691393 - upcoming issue of PMI's publications.  Possibly a quote from Mr. Grove
691394 - would be appropriate to supplement David's remarks, if warranted by
691395 - the results of the Conference, i.e., if a new direction or significant
691396 - step in the technology/leadership equation is advanced.
691397 -
691398 -
691399 -
691400 -
691401 -
6915 -
Distribution. . . . See "CONTACTS"