THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 16, 1997 05:00 PM Thursday; Rod Welch

Meeting Morris re Windows SDS program.

1...Summary/Objective
2...Morris' Windows Code for Medit Installed on Rod's Computers
3...SDS Data Structure Needed for New Program Design Analysis
4...Development Paths: Allocating Talent and Time
5...Chips Success in Computer Games Presents Opportunities
6...Ant Encouraged Grasshopper Use Proactive Management When Sun Shining
7...Invest Sunshine Earnings to Discover/Develop New Markets
8...Alphabet Most Powerful Public Utility; Can be Improved
.....SDS Improves the Alphabet for Growing New Knowledge
9...SDS Path to Support New Management Science: Communication Metrics
10...SDS Project Needed to Accommodate "Religion" of Windows
11...SDS "Organic Subject Structure" Helps Solve Meaning Drift
12...Fractionalized Subjects Require Multiple Data Paths Used in SDS
..................Procedures Subject Indexing
........Knowledge Management Dilemma Balance Summary and Details
........Subject Context: Opportunity for Proactive Risk Management
13...Cost Savings SDS Context Management SI Organizes Information
.....RFP #19, Example from Corps of Engineers on Need for SDS Solution
14...Context Management Organizes, Aligns, Links Summary to Detail
15...Needle in Haystack Disorganized Information Command Control Fails
16...Intelligence Produces Knowledge as Chronologies of Cause and Effect
17...Managing Knowledge Requires Cross-Referenced Mental Pointers in SDS
......................Controlled Visibility
......................Power of the Microcosm
18...SDS uses three (3) strategies for precision access to find relevant
.....1...Record segmentation with Multiple Subject Assignments
.....2...Subject Management - "Tending the Garden of Knowledge"
.....3...Multiple Access Methods
.........Linking
.........Chronology
.........Contacts
.........Documents
.........Action Items
.........Keywords
19...Managing Knowledge Requires Skills and Dedicated Resources
20...Scope of Services for Communication Metrics
21...Installed W95 on CPU #09
22...Configured W95 Networking for Megehertz PCMCIA Card on C09, C08
............Configuration Tab
............Identification
............TCP/IP Pointing to Network Card - Set IP Address
23...Network Group ID: NT.Chips.Com
24...Instructions for Network Access and Application
25...Install Ethernet Card in CPU #08
26...Connection Cable, Orange, Not Black
27...Product Literature on the Box
28...Features of EtherPCI LAN Card
29...Ready to Run With Various OS & Network Software
30...Software Installation Using 2 Program Disks
31...User Instructions with Product Literature
32...T Connector for thin coax cable connection
33...Dropped CPU #8, Seem to Have it Repaired


..............
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CONTACTS 
0201 - Chips & Tech.
020101 - Mr. Morris E. Jones
020102 - Sr. Vice President
0202 - PG&E Grid Customer Services
020201 - Mr. Bill DeHart, PMP
020202 - Project Manager

SUBJECTS
SDS, Business Development, Product Support,
SDS Records, Design
Schedule
Initial Code
Dir Structure
Directory Structure

1008 -
1008 -    ..
1009 - Summary/Objective
1010 -
101001 - Follow up ref SDS 48 0000, ref SDS 23 0000.
101002 -
101003 - Accomplished primary objective to obtain code Morris has developed for
101004 - Medit that addresses 32 MB of RAM, and can be converted to a Windows
101005 - app.  I dropped CPU #8 and damaged the case, but Morris got it back
101006 - together.  He installed W95 on CPU #9 and installed an ethernet
101007 - networking card in CPU #8 to support fast data transfers. He used this
101008 - to transfer from his notebook computer the new Medit code to both CPU
101009 - #8 and #9.  We discussed potential for starting a project to do SDS
101010 - Windows development.  Morris asked about SDS ability to support fast
101011 - identification of information so it can be quickly assembled when
101012 - needed, which is critical to making automated decision support work
101013 - effectively, as I have tried to accomplish with SDS Subject Indexing.
101015 -        ..
101016 -       [On 970120 submitted this record to Morris, per his request for
101017 -       information on data structure, and to confirm discussion of
101018 -       organic structure. ref SDS 52 0001
101019 -
101020 -
101021 -
101022 -
101024 -  ..
1011 -
1012 -
1013 - Progress
1014 -
101401 - Morris' Windows Code for Medit Installed on Rod's Computers
101402 -
101403 - After getting CPU #8 back to operating condition, and getting the
101404 - network card installed in CPU #8, and after getting W95 installed in
101405 - CPU #9, Morris transferred the code for his Windows Medit program to
101406 - both CPU #8 and to CPU #9, so that all three systems are identical.
101408 -  ..
101409 - The aim is to support my learning C to create an SDS program that can
101410 - address more memory by using his 32bit editor as a foundation to
101411 - replicate the current SDS program.
101413 -  ..
101414 - He created the following directories on CPU #8 and on CPU #9
101415 -
101416 -             I: djdpp
101417 -             I: medx
101419 -     ..
101420 -    Morris modified autoexec.bat as follows:
101421 -
101422 -               Path ....;i:\djgpp\bin
101423 -               set djgpp=i:\djgpp\djgpp.env
101425 -     ..
101426 -    There were no changes made to config.sys
101428 -  ..
101429 - I need an explanation from Morris of what is in these two directories
101430 - and how the stuff relates to each other.
101431 -
101432 -       [Did this at ref SDS 55 line 101.]
101433 -
101435 -  ..
101436 - Morris indicated he was bringing a book on learning C, but he forgot
101437 - it.  He wants to pick out the book to correlate with his approach to
101438 - programming.
101439 -
101440 -       [Did this at ref SDS 55 line 101.]
101441 -
101443 -  ..
101444 - SDS Data Structure Needed for New Program Design Analysis
101445 -
101446 - We talked about this at dinner.  I need to submit the various data
101447 - elements to Morris for consideration of a structure for the new
101448 - version using Microsoft Windows.
101449 -
101450 -         [On 970120 did this. ref SDS 52 0001
101452 -  ..
101453 - Information on SDS design showing....
101454 -
101455 -     **   Directory structure on Internet........... ref OF 3 4099  **
101456 -          Concept schematic......................... ref OF 3 3385
101457 -          Features and benefits..................... ref OF 3 ZM4M
101458 -          SDS record structure...................... ref OF 3 8558
101459 -          Line numbers and Control Fields........... ref OF 3 0788
101461 -  ..
101462 - ...convey what is shown in the following SDS help files....
101463 -
101464 -          h: sd 05 02 02014    Program schematic.......... ref OF 5
101465 -          h: sd 05 02 020210   Control Field schematic.... ref OF 6
101466 -
101467 -  **  For more detail on SDS directory structure see ref OF 4 0001,
101468 -      similar to the record on 901104. ref SDS 4 VL6F
101470 -  ..
101471 - This information on developing the directory structure is found in the
101472 - record under the subject....
101473 -
101474 -             03.......................... Projects
101475 -             03 00050.................... SDS Development
101476 -             03 00050 10................. Version 3
101477 -             03 00050 10 04.............. Dir Structure
101478 -             03 00050 10 01.............. Concepts
101479 -             03 00050 10 01 GE........... Directory Structure
101481 -       ..
101482 -      [...below, is discussion on using organic structure for managing
101483 -      subjects. ref SDS 0 3109
101485 -  ..
101486 - Issues with respect to improving the data structure relate mainly to
101487 - assembling the record for archiving and transferring in logical
101488 - chunks.  Some key records include....
101489 -
101490 -      Develop current structure............... 901104, ref SDS 4 159L
101491 -      User ID concepts ....................... 921001, ref SDS 8 Y75F
101492 -      Document Management...................., 931006, ref SDS 11 0001
101493 -
101494 -
101495 -
101496 -
101497 -
101498 -
101499 -
101500 -
1016 -

SUBJECTS
Evaluate Market Conditions
Computers Make Managers Productive So Can
Compelling Application, SDS Improves Productivity and Earnings
Games Need High Performance Processors
Sunshine Profits Invest to Prepare for
Improve Not Enough Time to Learn about Saving Time Money Using SDS
Good Times Improvement Not Needed Bad Times No Time to Improve
Grasshopper Ant Sunshine Profits Money Coming In Conceals Danger Pre
Ant Grasshopper Sunshine Profits Pay Experiment Innovations be Prepa
Games Computers Entertainment Chips Success in Presents Opportunitie

3012 -
301301 -  ..
301302 - Development Paths:  Allocating Talent and Time
301303 -
301304 - I explained at dinner this evening that my customers primarily want me
301305 - to perform Communication Metrics by producing SDS records like this
301306 - one to discover opportunities and avoid problems through analysis of
301307 - events, in order to figure out what needs to be done, as described
301308 - below under "RFP #19..."  They also want me to train them to be able
301309 - to perform Communication Metrics.
301311 -       ..
301312 -      [See receipt from Bill Benkavitch of ideas for Welch to be a
301313 -      Communication Dirctor, so that there is time for product
301314 -      development, ref SDS 54 8190, which is considered at ref SDS 49
301315 -      6388.]
301317 -  ..
301318 - For the next several months during COE procurement of hopefully
301319 - another phase of Communication Metrics support, I may have time to
301320 - concentrate on learning how to program a Windows version of SDS.  The
301321 - advantage of this development path is that it applies my knowledge of
301322 - how the program needs to turn out in order to be SDS and support
301323 - Communication Metrics.
301325 -  ..
301326 - Morris advised that his schedule at Chips is pretty full also.  His
301327 - boss schedules him on a lot of trips.  I noted my sense that control
301328 - of time to follow up and prepare based on knowledge of what has
301329 - already been done, applies talent in an orderly manner, essential for
301330 - effective management.
301332 -  ..
301333 - Morris explained that much of his time is allocated to marketing and
301334 - operations.  Since Morris is the "star" of the organization, the
301335 - marketing people and Chips' customers want him to make presentations,
301336 - especially of a technical nature.  However, it is hard to think
301337 - critically and creatively when giving presentations.   His trip this
301338 - evening to Intel in Folsom arises from the need for Chips to move work
301339 - forward in a way that maintains relations with a key organization, by
301340 - performing tasks that are nominally the responsibility of others, even
301341 - though Chips' work itself may be adequate.
301343 -  ..
301344 - Morris noted the inherent conflict between his role as chief scientist
301345 - for Chips, and demands on his time for marketing and operations.  He
301346 - cited having developed some years ago ideas to improve flat panel
301347 - technology for computer monitors, and recently this was applied by
301348 - Chips to create a profitable market.  My notebook computer seems to
301349 - use some of this technology, ref SDS 42 line 449.
301351 -  ..
301352 - We did not discuss the potential for SDS to assist him in applying his
301353 - considerable talents more productively through better organization of
301354 - time and information.
301355 -
301357 -  ..
301358 - Chips Success in Computer Games Presents Opportunities
301359 -
301360 - Follow up ref SDS 28 3883, ref SDS 24 2899.
301361 -
301362 - Morris cited Chips' strong earnings and potential for future growth in
301363 - the computer games market.  This market seems similar to that for
301364 - popular music.  Both provide short term satisfaction and so turning
301365 - out new games and music satisfies an endless need.  Of course it can
301366 - expect to become competitive, as did prior markets.
301368 -       ..
301369 -      [On 970603 Intel banking on "games" to drive demand for high
301370 -      performance computers. ref SDS 62 4486
301372 -       ..
301373 -      [On 970617 article in Sunday Times on attention being given to
301374 -      using computers for games. ref SDS 63 3975
301376 -  ..
301377 - Morris cited a $200M deal they have "cooking," and another opportunity
301378 - that is being pursued in a meeting with an Asian company in a meeting
301379 - next month.
301380 -
301382 -  ..
301383 - Ant Encouraged Grasshopper Use Proactive Management When Sun Shining
301384 - Invest Sunshine Earnings to Discover/Develop New Markets
301385 -
301386 - We considered the story of the grasshopper and the ant (Morris
301387 - corrected this, but I have forgotten it already).
301389 -  ..
301390 - Possibly now is the time to invest some "sunshine" earnings into
301391 - something that returns real productivity for civilization.  There was
301392 - discussion that the computer industry is built on a foundational
301393 - belief that it improves personal and organizational productivity, per
301394 - discussions with Dave Vannier at Intel on 950927, ref SDS 24 4408.
301395 - Effort directed at supporting that belief could result in attaining a
301396 - lucrative foothold in a new and possibly larger market.
301398 -      ..
301399 -     [On 980307 Andy Grove supports experimenting with new methods
301400 -     while earnings are strong, rather than wait until change is forced
301401 -     on an organization by external conditions. ref SDS 66 3416]
301403 -      ..
301404 -     [On 990527 Christensen recommends investing to develop innovation
301405 -     that develops, nurtures, grows new markets. ref SDS 71 4896
301406 -
301407 -
301408 -
301409 -
301410 -
301411 -
3015 -

SUBJECTS
Research, Communication Metrics, Understanding, Alphabet, Writing
Alphabet Primary Knowledge Tool Improved by SDS
Public Utility Alphabet, Most Powerful
Add Value to Writing, SDS Organization, Traceability, Time
Wordprocessing Different from SDS

3807 -
380801 -  ..
380802 - Alphabet Most Powerful Public Utility; Can be Improved
380803 -
380804 - The single, most used, and most powerful, tool in civilization is the
380805 - alphabet, per research on 930112 on the history of writing.
380806 - ref SDS 10 3443
380808 -  ..
380809 - Once that became a universal requirement for everyone to learn it,
380810 - technological progress exploded by virtue of a broader base of people
380811 - able to convert information into useful knowledge and ideas.
380812 -
380813 -      [On 970220 SDS subject index powerful utility, ref SDS 58 8448
380814 -
380815 -      [On 991108 alphabet predicate to analysis, ref SDS 74 3339, and
380816 -      explosive technology that lifted civilization. ref SDS 74 5628
380818 -  ..
380819 - In a sense, the alphabet is a public utility.  Nobody owns it; yet
380820 - everybody uses it as a universal operating system for people and
380821 - communities to grow, preserve and convey knowledge. The alphabet is a
380822 - set of symbols and rules for arranging them to convey meaning, as
380823 - considered in reviewing Henry Kissenger's book "Diplomacy,"
380824 - ref SDS 14 8854.  Is there anything we can do to expand the rules and
380825 - methods of arranging the symbols to make a more powerful utility?
380827 -       ..
380828 -      [On 000221 proposal for SDS to be an open source utility.
380829 -      ref SDS 76 4712]
380831 -  ..
380832 - The concept of a "new utility" is the foundation of the Internet which
380833 - has made some money for some folks, but is not very valuable because
380834 - it does not provide the integration of time and information that
380835 - creates knowledge.
380837 -  ..
380838 - SDS improves the alphabet by applying automated integration of time
380839 - and information to create a better operating system for people and
380840 - organizations in growing knowledge and ideas.  This is accomplished by
380841 - replicating the process by which the mind builds "knowledge space".
380842 -
380844 -      ..
380845 -     SDS Improves the Alphabet for Growing New Knowledge
380846 -
380847 -     Morris noted that Microsoft Word helps people use the alphabet
380848 -     more productively.  He opened Word on CPU #8 and showed how it can
380849 -     assign line numbers, since that is a feature of SDS in defining
380850 -     knowledge space, ref SDS 39 line 228.
380852 -      ..
380853 -     Morris cited a lot of code in Microsoft Word which he feels helps
380854 -     improve upon the alphabet as a "knowledge" tool.
380856 -      ..
380857 -     I explained that wordprocessing is a big advance on traditional
380858 -     modes of writing, but does not add any fundamental improvement to
380859 -     the organic process by which the alphabet creates information,
380860 -     explained on 910221. ref SDS 5 OP7M  Wordprocessing speeds
380861 -     "editing" which is helpful, but most people shun this task, and
380862 -     primarily use wordprocessing to make what is written look better,
380863 -     under the paradigm that a key dimension of communication is
380864 -     convincing others to act and this is accomplished by having a
380865 -     message that is attractive, i.e., pretty things sell, ref OF 12
380866 -     line 66.  So we add graphics, use italics, bold, color, larger
380867 -     fonts and so on, but this does not increase the organic
380868 -     connectedness which is the power of the alphabet.
380870 -      ..
380871 -     SDS works differently.  It cares less about how good information
380872 -     looks, and instead strives to leverage human mental strengths and
380873 -     to support human mental weaknesses by providing new forms and
380874 -     methods of applying the alphabet that lift the ability to think,
380875 -     remember and communicate.  It provides new ways to accomplish
380876 -     organic connectedness to grow knowledge and ideas.  If we can do
380877 -     that then there will be more time and money for leisure, including
380878 -     computer games.
380880 -      ..
380881 -     The notion of a continuous "knowledge stream" exemplifies how SDS
380882 -     is distinguished from wordprocessing.  Traditional notions of
380883 -     knowledge evident in wordprocessing programs is to replicate forms
380884 -     used in books and other documents.  This constricts the power of
380885 -     automation to the limitations of manual documents which require
380886 -     finite physical dimensions conducive to production, handling and
380887 -     storage.  Magazines, books and correspondence use historical
380888 -     standards, e.g,, 8.5 x 11.  SDS, however, emulates the mind's
380889 -     process of capturing information in a continuous chronological
380890 -     stream and segmenting it according to subject, discussed further
380891 -     below.
380893 -      ..
380894 -     Working with both documents and SDS over the past 15 years seems
380895 -     to indicate the later is more efficient.  I always seem to have
380896 -     "knowledge" and those who use documents have great difficulty
380897 -     marshalling information they need when it is needed.  Instead they
380898 -     guess about the information contained in documents, and if this
380899 -     fails, they either buy-off (accept) failure or turn to specialists
380900 -     in handling documents, called "lawyers" to recover the loss.
380902 -           ..
380903 -          [See later formulation of management by guess and gossip in
380904 -          COE report, ref SDS 60 line 107.]
380906 -      ..
380907 -     Another example that distinguishes SDS from wordprocessing is the
380908 -     integration of time, information, people and documents into a
380909 -     harmonious, composite data base, so that each element enhances use
380910 -     of the other.  The synergy of automated integration seems to
380911 -     produce better results, including "documents."
380913 -      ..
380914 -     The basic ability to write is enhanced by SDS in providing fast
380915 -     access to relevant history and causal relationships that permit
380916 -     the writing to address a broader range of influences on the object
380917 -     of the writing.  There is always a due diligence checklist of
380918 -     issues to cover, that is missing from, and expensive to assemble
380919 -     with, conventional uses of the alphabet, including wordprocessing.
380921 -      ..
380922 -     The process and ease of assigning subjects, as described below,
380923 -     alerts the writer to a broader range of influences on decisions
380924 -     and other matters that impact analysis.
380925 -
380927 -      ..
380928 -     The integration of writing a daily history with the process of
380929 -     scheduling future conduct that automatically links the future to
380930 -     the past, renders these commonly performed management tasks much
380931 -     more efficient and powerful in emulating the minds penchant to
380932 -     rely on past experience in order to schedule future action.
380933 -
380934 -
380936 -  ..
380937 - SDS Path to Support New Management Science:  Communication Metrics
380938 -
380939 - Experience at DNRC in Montana, PG&E and at the Corps of Engineers
380940 - suggests that where SDS has been applied according to its design, it
380941 - improves management productivity, similar to the way in which use of
380942 - the alphabet helps managers relative to their forebears.  The theory
380943 - and practice that make this possible are described as POIMS technology
380944 - with respect to design of automated tools, and Communication Metrics
380945 - with respect to using POIMS technology in daily management.
380946 -
380947 -
380948 -
380949 -
3810 -

SUBJECTS
Windows & Multitasking, 911015
Windows User Interface
Windows Religion, Blind Faith Disbelieve
Market Potential
Religion, Windows v. DOS
Interface SDS Enables Intelligence KM Fast Easy Learn Unique

4508 -
450901 -  ..
450902 - SDS Project Needed to Accommodate "Religion" of Windows
450903 -
450904 - This analysis considers the prospect that a project to produce a
450905 - Windows SDS program is needed, even though SDS may run as well in DOS
450906 - as it would in Windows due to the fact that it is a text manipulation
450907 - tool, i.e., a spreadsheet for language.  Windows has become a primary
450908 - tenant of a new religion called "computers" to which the faithful
450909 - flock based on belief that being near this symbol will improve their
450910 - lives.  Therefore, to help large numbers of people, SDS needs to be
450911 - presented in a medium that does not affront that which people believe
450912 - religiously.
450914 -  ..
450915 - "Windows" has become a modern day cross signifying acceptance of new
450916 - commandments.  It has become a symbol of a potentially awesome power,
450917 - like the notion of eternal life, such that the symbol transcends
450918 - critical analysis because larger forces placed it at a cross-roads in
450919 - human experience from reliance on manual to mental force, as discussed
450920 - with Dave Vannier on 950927, in explaining the market forces that
450921 - sustain Intel's success, ref SDS 24 2899.
450923 -  ..
450924 - On 950710 GUI interface was reviewed in Tom Landauer's book "The
450925 - Trouble with Computers. ref SDS 21 3P6G
450927 -  ..
450928 - Windows now fulfills the human need for simplicity and summary in
450929 - confronting that part of the meaning of life, loosely termed
450930 - "automation" which reflects an accelerated pace of transition from
450931 - brawn to brain.  This results in a market that believes a Windows
450932 - program is intrinsically better than a DOS program, which is analogous
450933 - to the notion that "believers" are better than heretics.  This belief
450934 - appears to be so ingrained in the public conscience that no authority
450935 - can supplant it.
450937 -  ..
450938 - Therefore, regardless of whether there are any Windows applications
450939 - that can perform SDS functionality, buyers tend to reject using SDS on
450940 - grounds that it is not a Windows program, a decision subconsciously
450941 - aimed at saving the time required to think about functionality and the
450942 - consequences of continuing to rely on a false god.
450944 -  ..
450945 - How much might it cost to test the theory that an SDS Windows
450946 - application would produce a major new market?
450948 -  ..
450949 - Arguments that other "PIM" products, like Echo Pro, Lotus Notes, etc.,
450950 - have not improved management, overlook the fact that better management
450951 - requires automating a "critical mass" of daily tasks and integrating
450952 - these task in a particular manner that reflects human thought.  This
450953 - distinction is represented by the alternate technology name of POIMS.
450954 - Only SDS supports POIMS and wherever it has been used, it has raised
450955 - productivity, often in spite of resistance spawned by ignorance, fear
450956 - and denial.
450957 -
450958 -
450959 -
450960 -
4510 -

SUBJECTS
Organic Subject Structures Manage Fractionalized Information
Fractionalized Subjects Complexity of Organic Structure for Subjects
Subject Index Fractionalized Organic Structure Context Management Di

8205 -
820601 -  ..
820602 - SDS "Organic Subject Structure" Helps Solve Meaning Drift
820603 -
820604 - Follow up ref SDS 41 0304.
820605 -
820606 - Morris read the scope of services on Communication Metrics for the
820607 - Corps of Engineers.  He noticed the requirement to retrieve
820608 - information on particular subjects from the electronic data base, ...
820609 - ref DRP 1 8556, and asked how SDS does this for multiple events that
820610 - occur over time, like meetings, phone calls, memos, reports, analysis,
820611 - inspections, etc.?
820613 -      ..
820614 -     Earlier on 960406 Morris indicated that industry uses keyword
820615 -     methods, but has not solved the problem of organizing information
820616 -     for efficient retrieval. ref SDS 34 0253  Seems to be important
820617 -     issue because both he and Millie describe people getting mad
820618 -     thinking other people are not listening. ref SDS 34 4249
820620 -      ..
820621 -     Bill DeHart at PG&E found that accessing information on SDS
820622 -     can be learned fairly quickly. ref SDS 44 2073
820624 -      ..
820625 -     Marcy at Intel felt Communication Metrics is a futuristic way for
820626 -     technology to support managers. ref SDS 30 4545
820628 -      ..
820629 -     Jim Scott at Fluor Daniel said that finding the right information
820630 -     quickly is difficult.  He found that SDS seems to work better than
820631 -     other methods. ref SDS 36 2539
820633 -      ..
820634 -     Marc McGovern reported that getting information when needed is a
820635 -     big problem at USACE; he found Communication Metrics solves the
820636 -     problem. ref SDS 61 2032
820638 -  ..
820639 - Flexible retrieval is necessary to accomplish objectives in the scope
820640 - of services to apply the record for daily decision support.
820641 - ref DRP 1 4929 and ref DRP 1 6375
820643 -  ..
820644 - Subject management is explained in a Byte article reviewed on 910418.
820645 - ref SDS 6 5584
820647 -  ..
820648 - Previously, Morris asked about SDS organic subject structure on
820649 - 911121, ref SDS 7 4414.  On 950303 we considered how to write sales
820650 - materials for SDS. ref SDS 18 3380  Differentiating subject catagories
820651 - was discussed in Communication Metrics theory on 960322, ref SDS 31
820652 - 7749 and again ref SDS 31 3338
820654 -  ..
820655 - Morris and I talked about it again last July when we reviewed Tom
820656 - Landauer's paper on LSA "knowledge acquisition" that explains "meaning
820657 - drift," ref SDS 41 1812, also ref SDS 41 0304.  It came up at Intel on
820658 - 950927, ref SDS 24 3305, and on the "Power of the Microcosm,"
820659 - ref SDS 24 5412.  David Vannier at Intel again framed the issue, of
820660 - making data useful to managers, in a meeting on 960627, ref SDS 40
820661 - 5002.
820662 -
820663 -        [On 020108 Morris descirbed SDS subject index applying WBS
820664 -        methods. ref SDS 79 GA9J
820666 -         ..
820667 -        [On 060905 Morris discusses creating, learning, and applying
820668 -        multi-level organic subject structures to manage complexity.
820669 -        ref SDS 81 4T4H
820671 -  ..
820672 - This evening I showed Morris how "Control Fields" segment SDS records,
820673 - using the "3 x 5 card" concept Morris cited in our meetings on 911121,
820674 - ref SDS 7 2909, again on 940114, ref SDS 12 2223, and more recently on
820675 - 950223, ref SDS 17 9933. [I did a report on "3 x 5 cards" in less than
820676 - 10 seconds to locate and link these citations over the past 7 years,
820677 - in order to write up this record]  An SDS refinement is the ability to
820678 - quickly assign multiple subjects to a single body of narrative,
820679 - similar to filing a document in multiple file folders.  SDS reports
820680 - can then extract from all of the records within a specified time
820681 - period that portion of each record pertaining only to the desired
820682 - subject.
820684 -       ..
820685 -      [Added refinement to automatically link record segments and
820686 -      headings. ref SDS 57 8940]
820688 -       ..
820689 -      [On 990303 scientific paper says human memory uses "chunks" of
820690 -      memory. ref SDS 69 3458]
820692 -  ..
820693 - The control field at the top of this segment shows how information in
820694 - this record segment on "subject indexing theory" can later be
820695 - assembled with other similar stuff, but without being commingled with
820696 - information on unrelated subjects, e.g., upgrading computers, SDS
820697 - Windows Programming, and so on.
820698 -
820700 -  ..
820701 - Fractionalized Subjects Require Multiple Data Paths Used in SDS
820702 -
820703 - Morris asked how SDS treats "fractionalized" subjects?  He feels that
820704 - organizing information is frustrating, because complexity that occurs
820705 - in daily work with a lot of calls meetings, and documents is very hard
820706 - to manage.
820707 -
820708 -     Earlier on 960406 Morris indicated that industry uses keyword
820709 -     methods, but has not solved the problem of organizing information
820710 -     for efficient retrieval. ref SDS 34 0253
820712 -      ..
820713 -     Jim Scott at Fluor Daniel said that finding accurate information
820714 -     quickly is difficult.  He found that SDS seems to work better than
820715 -     other methods. ref SDS 36 2539
820717 -      ..
820718 -     Marc McGovern reported that getting information when needed is a
820719 -     big problem at USACE; he found Communication Metrics solves the
820720 -     problem. ref SDS 61 2032
820722 -  ..
820723 - Morris described "fractionalized subjects" as the phenomena of a
820724 - single body of information impacting multiple subjects, commonly
820725 - called cross-referencing.  Vannevar Bush expected in an article
820726 - published in 1945 that computers could help solve the problem with
820727 - electronic associations, reviewed last year on 960304. ref SDS 29 BE6L
820728 -
820729 -        [On 970220 Bill DeHart reported learning to use Welch subject
820730 -        index with considerable study. ref SDS 58 4T93
820732 -         ..
820733 -        [On 980405 Morris noted information is complex because
820734 -        everything is related to everything else. ref SDS 67 FN9F
820736 -         ..
820737 -        [On 020108 Morris descirbed SDS subject index applying WBS
820738 -        methods. ref SDS 79 GA9J
820740 -         ..
820741 -        [On 060905 Morris discusses creating, learning, and applying
820742 -        multi-level organic subject structures to manage complexity.
820743 -        ref SDS 81 4T4H
820745 -  ..
820746 - Morris was agitated this evening saying nobody has actually solved
820747 - this problem yet.  He feels SDS has everything cross-referenced only
820748 - because Rod has a "good memory," but most people don't.
820749 -
820750 -        [On 071113 Jack Park proposes context management with topic
820751 -        maps to connect everything to everything else, ref SDS 82 IV5F,
820752 -        which converts information into the power of knowledge using
820753 -        chronology, context and connection that avoids the common
820754 -        practice of filing everything under miscellaneous, ref SDS 82
820755 -        9P4M; cite Morris' worry about difficulty managing complexity.
820756 -        ref SDS 82 5J4O
820758 -  ..
820759 - Example of difficulties using keywords for filing documents was
820760 - reported in a meeting on 891201, ref SDS 3 3W50, and resolution using
820761 - SDS organic structures in the subject index. ref SDS 3 3W8S  On
820762 - 940510 HBR article explained this problem. ref SDS 13 3829
820764 -  ..
820765 - The record on 940827 explains setting up the SDS subject index to aid
820766 - memory for managing complex work on assignment to PG&E assisting Bill
820767 - DeHart manage a big project for CDWR. ref SDS 16 0001
820769 -  ..
820770 - We recalled the telecon on 960406 discussing a problem Millie had
820771 - finding critical details needed to address customer requirements
820772 - stored on the computer network at a major law firm. ref SDS 34 5922
820773 - At that time, Morris said everybody has the same problem, because
820774 - engineers have not yet found a solution. ref SDS 34 4249  He feels
820775 - there is not enough time today to see how SDS manages context in order
820776 - to find particular details in a few seconds.
820778 -  ..
820779 - Morris gave an example of how to find a report that the temperature is
820780 - 100 degrees.  He explained the information might be organized as a
820781 - weather report, a medical alert, farming information, a forecast of
820782 - air conditioner sales, entitlement to extra payment because a concrete
820783 - pour failed.  Similarly, buying a motorcycle might be procurement for
820784 - the police force, preparing for a race, a birthday present for a
820785 - teenage son, or a way to save on the high cost of gasoline and to save
820786 - time by nimbly navigating through heavy traffic going to and from
820787 - work.  He said it is impossible to figure out how to look for specific
820788 - details and to assemble the history of work performed.
820789 -
820790 -        [On 000221 Jack Park cited research on subject indexing for
820791 -        context management which he presented as "ontology" in the
820792 -        Knowledge Management framework of the OHS/DKR project; and
820793 -        comments this is a Pandora's Box of complexity, which makes
820794 -        people feel that a solution seems beyond reach, and so give up.
820795 -        ref SDS 77 L58O
820797 -         ..
820798 -        [On 020108 explains SDS subject index applies work breakdown
820799 -        structures (WBS) methods to manage complexity with an organic
820800 -        structure that represents evolving context of daily events.
820801 -        ref SDS 79 GA9J
820803 -         ..
820804 -        [On 021108 Bill Gates reported Microsoft is working on a
820805 -        project to enable people to find information stored on
820806 -        computers that becomes useless because nobody can find anything
820807 -        with tools and practices commonly available. ref SDS 80 EF5I
820809 -  ..
820810 - Thus, "subjects" depend on near term perspective of context, as
820811 - explained in POIMS, ref OF 12 0561, and from work on 890523.
820812 - ref SDS 1 SQ5L  One day a particular subject comes into the mind and
820813 - focuses attention shaped by a path of events and on another occasion
820814 - the same information arises from a different context (i.e., path of
820815 - events) with the result that the mind thinks of different subjects for
820816 - the same information at different times resulting in multiple ways of
820817 - seeing the same thing by the same person on different occassions.
820819 -  ..
820820 - On 921127 Morris complained about small, inconsequential details later
820821 - causing major problems, and gave an example of organizing the record
820822 - for a single bolt. ref SDS 9 0674
820824 -  ..
820825 - Landauer explains this problem arising from frequency of pattern
820826 - matching, per inducation theory of cognition reviewed on 960324.
820827 - ref SDS 32 YT6O  Since the mind matches patterns for selection of
820828 - subjects by "guessing," this can be strengthened by the SDS method of
820829 - focusing attention on lower levels of organic structure. ref SDS 32
820830 - 0083,
820832 -       ..
820833 -      [See follow up discussion with Bill DeHart, ref SDS 58 8448.]
820835 -       ..
820836 -      [Morris asked about this on 980307. ref SDS 65 3865]
820838 -       ..
820839 -      [On 980405 Morris noted information is complex because everything
820840 -      is related to everything else. ref SDS 67 FN9F
820842 -       ..
820843 -      [On 990303 people can only manage at most 7 subjects, and often
820844 -      only 2 or 3 at a time. ref SDS 69 5328
820846 -       ..
820847 -      [On 990329 Seven Pinker explains the vastness of human thought
820848 -      reflects the complexity of existence that causes frustration in
820849 -      the conscious span of attention trying to comprehend that all
820850 -      information is related to everything. ref SDS 70 GP2S
820852 -       ..
820853 -      [On 000125 reviewed paper on Lateral Thinking in connection with
820854 -      Knowledge Management project, that discusses creativity that is
820855 -      aided by "fractionalization." ref SDS 75 4622]
820857 -       ..
820858 -      [On 000221 Colloquium research on a knowledge management system
820859 -      cites mathamatics indicating everything is related, making
820860 -      knowledge management a "Pandora's Box." ref SDS 77 6723]
820862 -       ..
820863 -      [On 001219 "values" present a complex subject. ref SDS 78 UM8M
820865 -  ..
820866 - This matter has been given a lot of consideration in designing and
820867 - creating SDS.
820869 -  ..
820870 - Limitations of conventional keyword methods are explained in the
820871 - record on 891117 for Santa Clara Jail project, ref SDS 2 5762,
820873 -  ..
820874 - The Byte article reviewed on 910418 explains the challenge of managing
820875 - subjects. ref SDS 6 5584
820877 -  ..
820878 - SDS helps solve the problem by capturing the record of daily details
820879 - chronologically in segments that can later be assembled based on
820880 - relational and hierarchial structures for context, as discussed on
820881 - 890523.  The subject index uses an organic form of association,
820882 - similar to work breakdown structures (WBS). ref SDS 1 G14K  Since
820883 - segments are extracted and assembled chronologically, SDS reports
820884 - always provide a case study structure that conveys causation, which
820885 - imparts lessons learned.
820887 -  ..
820888 - Above, is an example getting information Morris wants on SDS directory
820889 - structure. ref SDS 0 0183
820891 -  ..
820892 - Similarly, a report on...
820893 -
820894 -                  Procedures Subject Indexing
820895 -
820896 -                         03 00050 10 08 09
820897 -
820898 - ...yields about 5 records over the past 10 years.  The record on
820899 - 960322 is a fairly comprehensive treatment of the problem Morris
820900 - describes, ref SDS 31 7749, and begins with the following observation:
820902 -         ..
820903 -        Knowledge Management Dilemma Balance Summary and Details
820904 -        Subject Context: Opportunity for Proactive Risk Management
820905 -
820906 -        This effort shows clearly the complexity of subject indexing,
820907 -        and the extraordinary power of the mind to associate, organize,
820908 -        and structure the world on "automatic pilot." ref SDS 31 7749
820910 -         ..
820911 -        It also shows the risk of permitting complexity to just meander
820912 -        off without an effort to manage it.  This gives Communication
820913 -        Metrics and SDS an opportunity to provide effective risk
820914 -        management to improve productivity.
820916 -         ..
820917 -        Subject identification is discussed in Tom Landauer's paper on
820918 -        "Plato's Problem" at ref SDS 32 8844.  Morris reported having
820919 -        read it to prepare for his presentation at Asilomar, and we
820920 -        discussed it a little on 960721 at ref SDS 41 1812.  A key
820921 -        finding Landauer makes is that word and word pattern meanings
820922 -        change over time based on circumstance, ref SDS 37 3734.
820923 -
820924 -
820925 -
820926 -
820927 -
8210 -

SUBJECTS
Evaluate Market Conditions
New Market Business Potential
Meaning Drift, Com Biggest Risk Enterprise
Utopia Competence Handle Complexity Cost Savings Avoid Mistakes Rewo
Money Alphabet Productivity Control Organic Structure Knowledge SDS
Competence Understanding Listening Knowledge Money Alphabet Control
Fractionalized Subjects Frustrating Morris Jones Asks How to Find Sp
Market Potential Customer Profile Care About
Summary Links Details Multiple Views Controlled Visibility Manage Co
Information Patterns Chronology Cause and Effect Based on Subject =
Killer App KM Solution Needed
Context Management SDS Organization Saves Money Avoid Mistakes Bumbl
Example RFP 19 USACE Oakland Harbor Project $7M Loss Power Time Mone

A215 -
A21601 -  ..
A21602 - Cost Savings SDS Context Management SI Organizes Information
A21603 -
A21604 - How then do we avoid overlooking information that may be important to
A21605 - a decision but was identified differently from other information that
A21606 - was identified by a common subject description?
A21607 -
A21609 -      ..
A21610 -     RFP #19, Example from Corps of Engineers on Need for SDS Solution
A21611 -
A21612 -     This need recently arose when RFP #19 on the Oakland Harbor
A21613 -     project was cancelled because management could not remember what
A21614 -     it was about, and later found it is a $7M item, reported on
A21615 -     961218. ref SDS 47 5790
A21617 -      ..
A21618 -     When alerted of this, Max requested a report on the history of RFP
A21619 -     #19, ref SDS 47 3009. The report was actually run on a different
A21620 -     subject because before a Request for Proposal was requested, the
A21621 -     Contractor filed a notice of potential claim due to differing site
A21622 -     conditions, ref SDS 47 7739.  I had forgotten that, but discovered
A21623 -     it by running a report on RFP #19, and getting the record where
A21624 -     both the claim subject and the RFP #19 subject were in the same
A21625 -     record.  In other words the system handed off one subject to
A21626 -     another as the management process changed in character from a
A21627 -     claim to a recognized change that warranted compensation, and thus
A21628 -     a request for a proposal was issued.  The record on RFP #19 where
A21629 -     it was cancelled was also tagged as a subject for the SDS project
A21630 -     under marketing, sales, selling points, and then the following...
A21632 -                    ..
A21633 -                   70% of Day Wasted in Meetings
A21634 -                   Not Enough Time to Remember on Information Highway
A21635 -                   New World Order, Nobody Makes it to the Museum
A21636 -
A21638 -  ..
A21639 - Context Management Organizes, Aligns, Links Summary to Detail
A21640 - Needle in Haystack Disorganized Information Command Control Fails
A21641 - Intelligence Produces Knowledge as Chronologies of Cause and Effect
A21642 - Managing Knowledge Requires Cross-Referenced Mental Pointers in SDS
A21643 -
A21644 - Follow up ref SDS 38 4884.
A21645 -
A21646 - Morris asked how to avoid the problem of fractionalized subjects,
A21647 - which he described above. ref SDS 0 XH32  He feels that Computer
A21648 - Science has not yet figured out how to avoid getting extraneous
A21649 - information in a subject search, i.e., the classic problem of looking
A21650 - for a "needle in a haystack?" -- which was addressed in the paper
A21651 - prepared for Morris to present at the Asilomar Conference last year,
A21652 - reported on 960608. ref SDS 38 4884  Previously, on 960406 Morris
A21653 - complained about difficulty everyone has finding information on
A21654 - computers. ref SDS 34 4249
A21656 -  ..
A21657 - SDS support for precision access empowers leadership with command and
A21658 - control to find critical details in time to be effective, set out in
A21659 - POIMS, ref OF 12 KH8J, and discussion above on "fractionalized
A21660 - subjects." ref SDS 0 1732
A21661 -
A21662 -     [On 991010 discussed challenge of complexity due to information
A21663 -     overload. ref SDS 73 XL4G
A21665 -  ..
A21666 - This challenge is generally addressed in SDS by the POIMS concept
A21667 - of...
A21668 -
A21669 -
A21670 -                      Controlled Visibility
A21671 -
A21672 -
A21673 - ...reviewed recently on 950704. ref SDS 20 0001
A21675 -  ..
A21676 - A good explanation of the goal to manage context was prepared in
A21677 - developing the Action Item system...
A21678 -
A21679 -        We don't want summary to hide context and we don't want context
A21680 -        to overwhelm perspective, i.e., the ability to see the "Big
A21681 -        Picture" and to grasp the "bottom line."  We want to be able to
A21682 -        dig out context (also, "dig out of the system"), referring to
A21683 -        finding catagories of work activity summarized by description
A21684 -        of organizational goals and objectives, e.g., a cost account, a
A21685 -        scheduled task, a commitment in a letter, a policy, so that
A21686 -        general understanding enables people to work efficiently, yet
A21687 -        be able to instantly step back into the details to verify
A21688 -        context when needed, per work on 950626 ref SDS 19 2882 for
A21689 -        understanding complexity, ref SDS 19 2772 on using summary,
A21690 -        explaining organic structure is on 940824. ref SDS 15 1411.
A21692 -  ..
A21693 - This question was asked by Dave Vannier when SDS was demonstrated at
A21694 - Intel on 950927, ref SDS 24 3305, and was explained by citing George
A21695 - Gilder's formulation which he calls the...
A21696 -
A21697 -
A21698 -                      Power of the Microcosm
A21699 -
A21700 -
A21701 -     ...at ref SDS 24 5412.  It was discussed with General Hatch on
A21702 -     960410, ref SDS 35 0400, and considered in reviewing Tom
A21703 -     Landauer's paper on knowledge acquisition at ref SDS 37 line 387.
A21705 -  ..
A21706 - Byte's article reviewed on 910418 explains the problem. ref SDS 6 5584
A21708 -  ..
A21709 - SDS uses three (3) strategies for precision access to find relevant
A21710 - details without getting a lot of extraneous information...
A21711 -
A21712 -     1.  Record segmentation with Multiple Subject Assignments
A21713 -
A21714 -         This method allows the user to segment the data into "chunks"
A21715 -         of human memory that are relatively discrete, and to give them
A21716 -         a variety of "subjects" reflecting the fact that information
A21717 -         has different meanings in different contexts.
A21719 -              ..
A21720 -             [On 990303 George Millier's classic work in cognitive
A21721 -             science showed SDS supports underlying mental processes
A21722 -             for organizing information. ref SDS 69 2838]
A21724 -          ..
A21725 -         The organic structure of granular indexing manages context to
A21726 -         help the mind grope quickly through thousands of subjects,
A21727 -         when necessary, for example, on a matter that has been dormant
A21728 -         for a period of time.  POIMS describes a variety of paths for
A21729 -         finding particular subjects and details by remembering only
A21730 -         the gist of the story. ref OF 12 KH8J  This is somewhat
A21731 -         analogous to the menu system of Windows programs, with the
A21732 -         improvement that longer explanations are provided to clarify
A21733 -         meaning and scope.
A21735 -          ..
A21736 -     2.  Subject Management - "Tending the Garden of Knowledge"
A21738 -          ..
A21739 -         Much of the subject index is created on the fly, as new
A21740 -         subjects are found to be needed.  This usually takes the form
A21741 -         of segmenting a particular subject into sub-subjects which
A21742 -         gives rise to the term "organic subject structure." SDS has a
A21743 -         lot of capacity to sub-divide classifications called "subjects
A21744 -         into smaller elements.
A21746 -          ..
A21747 -         There are a lot of inherent subject structures in people's
A21748 -         work that provide the initial framework of a subject index for
A21749 -         a particular undertaking.  Procurement has a repetitious
A21750 -         structure for most items that are purchased. Property, such as
A21751 -         equipment, real estate and so on, has inherent structure.
A21752 -         Similarly a construction project has a common structure, as
A21753 -         does a computer chip, which is generally in specifications.
A21754 -         The aim of the Subject Index is to enable the User and the
A21755 -         organization to track information according to recognized
A21756 -         structure in plans and specifications, plus commitments in
A21757 -         contracts, laws, regulations, policies, procedures, schedules,
A21758 -         and budgets.
A21760 -          ..
A21761 -         Making subject assignments daily brings to the Communication
A21762 -         Manager's attention that some subjects may have been created
A21763 -         that are redundant and so require maintenance, or at least
A21764 -         some explanation in the Subject Index to clarify distinctions
A21765 -         that may not otherwise be apparent to the busy mind.  This
A21766 -         maintenance can entail doing a report to locate records that
A21767 -         require a change or elimination of some subject assignments.
A21768 -
A21770 -          ..
A21771 -     3.  Multiple Access Methods
A21773 -          ..
A21774 -         Providing a lot of ways to look for information seems to agree
A21775 -         with the mind's bent for thinking of what it needs in
A21776 -         different ways at different times.
A21777 -
A21779 -          ..
A21780 -         Linking
A21781 -
A21782 -         The fast, simple process of linking information from different
A21783 -         events, an hour, a day, a week, or years apart, facilitates
A21784 -         the minds ability to recognize that information identified
A21785 -         under other subjects may relate to current needs.  Every
A21786 -         report contains many pointers backward and forward in time so
A21787 -         the User can quickly check related sources that may warrant a
A21788 -         report under another subject.  This process may result in
A21789 -         performing some "subject management" described above.
A21790 -
A21792 -          ..
A21793 -         Chronology
A21794 -
A21795 -         Often the mind remembers something happened on a particular
A21796 -         date or within a data range, SDS can list events that occurred
A21797 -         at that time for fast review.
A21799 -          ..
A21800 -         SDS reporting allows selecting records within a range of the
A21801 -         current date, e.g., entering "30" returns everything for the
A21802 -         past 30 days.  User's can specify two dates, e.g., 941001
A21803 -         950201; or a date and a range, e.g., 941001 90, to get the
A21804 -         records from 941001 for the next 90 days.
A21806 -          ..
A21807 -         Finally, this method allows adding a key word, which only
A21808 -         applies to the record description, but it is often helpful.
A21809 -
A21811 -          ..
A21812 -         Contacts
A21813 -
A21814 -         Records that pertain to a particular organization and/or
A21815 -         individual, can be selected, which in turn may yield the
A21816 -         subject under which related information can be assembled.
A21817 -
A21819 -          ..
A21820 -         Documents
A21821 -
A21822 -         Documents issued, received and or simply considered within a
A21823 -         record, such as a spreadsheet, a drawing, a book, etc., can be
A21824 -         used as report criteria for selecting records, and this can
A21825 -         yield the subject under which related information can be
A21826 -         assembled.
A21828 -          ..
A21829 -         Morris read through the draft scope of services for a proposed
A21830 -         call for bids to provide Communication Metrics on the Oakland
A21831 -         Harbor project, ref OF 5 line 12, prepared at ref SDS 50 line
A21832 -         87.  He noticed it calls for the Communication Manager to
A21833 -         maintain the record of publications that impact the work, ref
A21834 -         OF 4 line 42.  Morris asked how this is accomplished?
A21836 -          ..
A21837 -         I explained in summary that it applies ideas discussed with
A21838 -         Intel on "stuffing all of the paper on the manager's desk into
A21839 -         a single box called a computer" and using SDS to organize it
A21840 -         so that the part needed at any particular moment can be
A21841 -         obtained, ref SDS 33 line 761, and at ref SDS 40 line 193,
A21842 -         Document management is one of the ways for finding relevant
A21843 -         information in the SDS record. Documents can be a letter, a
A21844 -         book, a memo, an article in a magazine, a CAD drawing, etc.
A21845 -
A21847 -          ..
A21848 -         Action Items
A21849 -
A21850 -         The SDS Action Item system which Morris discussed in 1995, ref
A21851 -         SDS 11 line 440, has turned out to provide another helpful
A21852 -         avenue to finding bodies of related information based on
A21853 -         common organizing structures which fits the minds bent to
A21854 -         combine time and information into lists of things-to-do.  Like
A21855 -         Contacts, Documents, Chronology, and Links, Action Items are
A21856 -         easy to find in SDS and then point to a variety of subjects
A21857 -         which yield the riches of intellectual capital previously
A21858 -         invested.
A21859 -
A21861 -          ..
A21862 -         Keywords
A21863 -
A21864 -         The least used and the least useful method in SDS for
A21865 -         accessing the record, is the one most used by everyone else,
A21866 -         "keyword" selection, although the Subject Index is a special
A21867 -         form of "keyword" listing, that uses strings of words to
A21868 -         distinguish scope, none of which need be present in the actual
A21869 -         text.
A21871 -          ..
A21872 -         SDS supports traditional key word methods, if all other
A21873 -         methods fail.  Try to think of a particular word or phrase
A21874 -         that may be unique.  Sometimes this is all the mind will
A21875 -         yield. The correlation to the subject index is not immediately
A21876 -         apparent.  If this is successful, then the subject under which
A21877 -         the record was identified can be used to run a regular report
A21878 -         to get all related information.  Consideration is then given
A21879 -         to adding a subject listing and assigning it to the target
A21880 -         record, and to others if warranted.
A21882 -      ..
A21883 -     Jim Scott at Fluor Daniel said that finding the right information
A21884 -     quickly is difficult.  He found that SDS seems to work better than
A21885 -     other methods. ref SDS 36 2539
A21887 -      ..
A21888 -     Marc McGovern reported that getting information when needed is a
A21889 -     big problem at USACE; he found Communication Metrics solves the
A21890 -     problem. ref SDS 61 2032
A21891 -
A21892 -
A21893 -
A21894 -
A219 -

SUBJECTS
Communication Engineer/Manager
Categorization
Communication Manager Ensures Time is
Communication Manager Why Needed, What Does
Subject Index Hard to Create, Needs
Knowledge Worker Communication Manager

AA08 -
AA0901 -  ..
AA0902 - Managing Knowledge Requires Skills and Dedicated Resources
AA0903 -
AA0904 - Of course performing the variety of tasks needed to adequately manage
AA0905 - an organization's investment in intellectual capital is a lot of work,
AA0906 - as set out in an article in the April 1991 issue of Byte, ref SDS 6
AA0907 - line 284, which is why it may be useful to develop a new craft to
AA0908 - perform it to ensure the work is performed and that it is done well
AA0909 - enough to improve organizational productivity through better decision
AA0910 - support.
AA0911 -
AA0913 -  ..
AA0914 - Scope of Services for Communication Metrics
AA0915 -
AA0916 - Morris examined the proposed scope of services for Communication
AA0917 - Metrics, ref OF 5 line 12, submitted to the US Army Corps of Engineers
AA0918 - at ref SDS 50 line 87,  It intends to implement the ideas that a new
AA0919 - role is required to meet the demands of a faster paced world, loosely
AA0920 - termed the Information Highway.
AA0922 -  ..
AA0923 - Morris did not seem to raise this evening concerns on 951101 that the
AA0924 - Information Highway does not present a new challenge for management,
AA0925 - ref SDS 26 line 237.  In our discussion on 951103 Morris described
AA0926 - Chips' efforts to improve business communications using psychologists,
AA0927 - ref SDS 27 line 196, he questioned the proposition that "Haste Makes
AA0928 - Waste" is compounded by the faster pace of communications, ref SDS 27
AA0929 - line 318, he posed the prospect that a Communication Manager must be
AA0930 - skilled in the business being supported in order to be effective, ref
AA0931 - SDS 18 line 367 and ref SDS 28 line 342, and he worried in our meeting
AA0932 - on 960721 that an executive would fear a Communication Manager would
AA0933 - replace rather than support the executive's work, ref SDS 41 line
AA0934 - 1171.
AA0936 -  ..
AA0937 - Morris' openness to the need for a new professional discipline may
AA0938 - reflect the acceptance of these ideas by the Corps of Engineers, his
AA0939 - subsequent experience at Chips dealing with Intel and Lockheed/Martin
AA0940 - on a particular contract, ref SDS 41 line 967, or simply that he was
AA0941 - being polite by focusing on my objective.
AA0943 -  ..
AA0944 - Morris asked about the meaning of "organic subject structure" cited in
AA0945 - the scope statement at ref OF 5 line 35 and ref OF 5 line 87.  We
AA0946 - looked at the language calling for a method to organize and retrieve
AA0947 - information from the electronic data base.  This led to our discussion
AA0948 - of subject indexing above.
AA0950 -  ..
AA0951 - He suggested that "records" be defined, and we looked at where this is
AA0952 - entered in the scope of services, ref OF 5 line 70.
AA0953 -
AA0954 -
AA0955 -
AA0956 -
AA0957 -
AA10 -

SUBJECTS
Windows 95, Installation, Networking
Megahertz Network Driver for Ethernet
PCMCIA Ethernet/Modem Card
Megahertz W95 Network, CPU #9 only
MS Windows 95, Installation on CPU #9
Networking in W95, PCMCIA Ethernet Card
Network, W95, EtherPCI

AJ09 -
AJ1001 -  ..
AJ1002 - Installed W95 on CPU #09
AJ1003 -
AJ1004 - Followed up work purchasing modem/network PCMCIA card ref SDS 42 line
AJ1005 - 63, ref SDS 45 line 169, and installation of os2 where it
AJ1006 - automatically recognized the networking card, but was later
AJ1007 - disconnected, since we do not have a network going, ref SDS 46 line
AJ1008 - 216.
AJ1010 -  ..
AJ1011 - Used the program CD that came with CPU #9; the product ID is:
AJ1012 -
AJ1013 -                 09996-OEM-0009676-97437
AJ1015 -  ..
AJ1016 - Morris installed W95 on CPU #9 to support networking.  W95 was
AJ1017 - installed on top of the Windows 3.1 that was in h: 00 02.
AJ1018 -       ..
AJ1019 -       This means W95 is installed on...
AJ1020 -
AJ1021 -             CPU #08    i: 00 26
AJ1022 -             CPU #09    h: 00 02
AJ1024 -        ..
AJ1025 -       [See where vendor for CPU #9 recommends against installing W95
AJ1026 -       over an existing W3x program, ref SDS 59 line 85.]
AJ1028 -     ..
AJ1029 -    It may present some problems when os2 is configured in the future,
AJ1030 -    since it looks at Windows apps, but cannot handle w95 stuff.
AJ1032 -  ..
AJ1033 - I need to configure the W95 desktop with standard programs and
AJ1034 - utilities.
AJ1035 -
AJ1036 -      [Did this at ref SDS 51 line 79.]
AJ1038 -  ..
AJ1039 - We are getting a series of boot errors related to the Soundblaster
AJ1040 - card.  I need to fix this.
AJ1041 -
AJ1042 -      [Did this at ref SDS 51 line 57.]
AJ1043 -
AJ1045 -  ..
AJ1046 - I need to configure W95 boot operation to facilitate calling os2.
AJ1047 -
AJ1048 -      [Did this at ref SDS 51 line 57.]
AJ1049 -
AJ1051 -  ..
AJ1052 - Configured W95 Networking for Megehertz PCMCIA Card on C09, C08
AJ1053 -
AJ1054 - This card is both a modem, and a network adapter, per acquisition
AJ1055 - record on 960914. ref SDS 43 0001
AJ1057 -  ..
AJ1058 - To configure this, Morris needed the model of the modem, also is in
AJ1059 - the record on 960914. ref SDS 43 0897
AJ1061 -  ..
AJ1062 - There are three basic steps to setup networking:
AJ1063 -
AJ1064 -         Open My Compter
AJ1065 -
AJ1066 -         Right click on each drive for which networking is needed, and
AJ1067 -         select "Sharing"
AJ1068 -             ..
AJ1069 -             In Sharing, click the option for "Shared As" and we
AJ1070 -             set "Access Type" for "Full"
AJ1072 -              ..
AJ1073 -             We did not do anything in "Passwords"
AJ1074 -
AJ1076 -          ..
AJ1077 -         Open Control Panel and double click on "Network" program to
AJ1078 -         run it.
AJ1079 -             ..
AJ1080 -            Configuration Tab
AJ1081 -
AJ1082 -            Netbeui was selected for both computers.
AJ1083 -
AJ1084 -                Actually, I am not sure what it means to select
AJ1085 -                "Netbui" because on 980227 a Microsoft W98 Technician
AJ1086 -                took me through an exercise where he examined all of
AJ1087 -                the protocals in the configuration stack.
AJ1088 -
AJ1090 -             ..
AJ1091 -            Identification
AJ1092 -
AJ1093 -            Computer Name:  CPU08 for CPU #08
AJ1094 -                            CPU10 for CPU #10
AJ1096 -             ..
AJ1097 -            Work Group:     nt.chips.com
AJ1098 -
AJ1099 -                  This seems to be the important common description
AJ1100 -                  that enables common access.
AJ1102 -             ..
AJ1103 -            Computer Description:   Rod's Computer
AJ1105 -             ..
AJ1106 -            TCP/IP Pointing to Network Card - Set IP Address
AJ1107 -
AJ1108 -            This is another critical step for the computers to
AJ1109 -            recognize each other as separate systems over the network.
AJ1111 -             ..
AJ1112 -            Network Properties (right click on Network application on
AJ1113 -            the desktop, and select Properties), there is a...
AJ1114 -
AJ1115 -               Configuration tab, which is displayed when Network
AJ1116 -               properties is opened.
AJ1117 -
AJ1118 -               This dialog box has list of network components
AJ1119 -               installed.
AJ1121 -                ..
AJ1122 -               TCP/IP should be installed and pointing to the network
AJ1123 -               card.  It may also be pointing to Dial up Adapter.
AJ1124 -               Select TCP/IP pointing to the network card, and open
AJ1125 -               properties using the button, or just double click.
AJ1127 -                ..
AJ1128 -               This opens another window.  Select the Tab for IP
AJ1129 -               Address.  At the bottom are fields for entering IP
AJ1130 -               address and Subnet Mask.  Each has 4 fields.
AJ1132 -                ..
AJ1133 -               The first 3 fields for IP address have to the be the
AJ1134 -               same for all systems on the network.  The 4th field for
AJ1135 -               IP Address has to be unique for each computer connected
AJ1136 -               to the network.  So, you can enter something like.
AJ1138 -                ..
AJ1139 -               IP Address         100  100  100  1
AJ1140 -               Subnet Mask        255  255  255  0
AJ1142 -                ..
AJ1143 -               On the next machine everything is the same except, the
AJ1144 -               4th field of the IP Address is 2 or something different
AJ1145 -               from the first one.
AJ1147 -          ..
AJ1148 -         The next step is to use the Explorer program and right click
AJ1149 -         on each listed drive and identify it as "sharing"
AJ1150 -
AJ1151 -             You have to indicate the access priveleges.  We used full
AJ1152 -             access, so we can transfer files back and forth.
AJ1154 -          ..
AJ1155 -         The third step is to attach the files, which means "map"
AJ1156 -         them.
AJ1157 -
AJ1158 -             Use Network Neighborhood (which I have renamed "network")
AJ1160 -              ..
AJ1161 -             Click on each drive icon to get a list of drives for that
AJ1162 -             computer, and then click on "Map drive..."
AJ1163 -             ..
AJ1164 -             This step requires a special passwork to complete
AJ1165 -             the last drive, or the one where W95 is installed.
AJ1167 -  ..
AJ1168 - The network feature now requires that I sign on to W95 and I selected
AJ1169 - "POIMS" as the password.  There is a second password for completing
AJ1170 - the mapping operation, also called "attach" or "link" which is done
AJ1171 - after the share operation occurs.  Morris used "rod" for this
AJ1172 - password.
AJ1174 -  ..
AJ1175 - Enabled one disk drive by enabling "sharing" with a password of "rod,"
AJ1176 - and then accessing it from my notebook.
AJ1177 -
AJ1178 -
AJ1180 -  ..
AJ1181 - Network Group ID:  NT.Chips.Com
AJ1182 -
AJ1183 - Rod needs to enable the sharing of the other drives.  Did the same on
AJ1184 - the desktop PC, CPU #08. Changed the group ID to nt.chips.com. Rod may
AJ1185 - want to change this to some other value for his own use later.
AJ1186 -
AJ1187 -     [Did this at ref SDS 56 8831.]
AJ1189 -  ..
AJ1190 - Instructions for Network Access and Application
AJ1191 -
AJ1192 - Morris entered the following:
AJ1193 -     ..
AJ1194 -     Enable "sharing" for each drive.
AJ1196 -      ..
AJ1197 -     In "My Computer" right click on a drive to open a menu, and click
AJ1198 -     on "Sharing."  Select "Shared As" option, which will then activate
AJ1199 -     the other options in the screen. The Shared Name field should be
AJ1200 -     the same as the drive letter. Leave comment blank.  Select "Full"
AJ1201 -     for access type.  Don't enter anything in "Full Access Password,
AJ1202 -     except for the last drive, "I" enter "poims" for a password.
AJ1204 -      ..
AJ1205 -     To access drives on another computer, select Network Neighborhood
AJ1206 -     which is on the Desktop (which I later renamed to just "Network").
AJ1208 -      ..
AJ1209 -     This should bring up a list of the connected computers, in our
AJ1210 -     case just two now because we are using a single connection cable.
AJ1211 -     The current working computer should be shown and the one to which
AJ1212 -     it is connected.
AJ1213 -     ..
AJ1214 -     Double click on the name of the machine you wish to access.
AJ1215 -     So, if we are working on CPU08, then double click on CPU09. You
AJ1216 -     should get a listing of the shared drives.  Click on the drive
AJ1217 -     with the right mouse button, and link the drive to a disk on your
AJ1218 -     computer.
AJ1220 -      ..
AJ1221 -     Link means the same as "attach," and it is accomplished by
AJ1222 -     clicking on "Map Network Drive" in the menu.
AJ1224 -  ..
AJ1225 - There are also instructions in literature furnished with the EtherPCI
AJ1226 - LAN Card installed on CPU #8, described below, which may in general
AJ1227 - work for this CPU also.  They are at ref OF 1 8375.
AJ1228 -
AJ1229 -
AJ13 -

SUBJECTS
Ethernet Card, Model LNEPCI, 970116
Network, W95, EtherPCI
Networking, EtherPCI LAN
Network, EtherPCI LAN
EtherPCI LAN Card, CPU #8 only

AO07 -
AO0801 -  ..
AO0802 - Install Ethernet Card in CPU #08
AO0803 -
AO0804 - Morris installed a
AO0805 -
AO0806 -            Combo EtherPCI LAN card, Model LNEPCI
AO0807 -
AO0808 -   ...which he purchased from Fry's yesterday, per ref SDS 48 9875.
AO0810 -  ..
AO0811 - He will submit the invoice for payment.
AO0813 -  ..
AO0814 - It is manufactured by:
AO0815 -
AO0816 -                 Linksys
AO0817 -                 Irvinve, CA  714 261 1288
AO0818 -                 info@linksys.com
AO0819 -                 web:  http://www.linksys.com
AO0820 -
AO0821 - ..
AO0822 - Installation Instructions for the card are at ref OF 1 1419
AO0823 -
AO0824 -     Instructions say that W95 will recognize the Linksys card as a
AO0825 -     DECchip compatible card; however, para 3 says the Network
AO0826 -     Properties Configuration will list the card as Linksys EtherPCI
AO0827 -     LAN Card. ref OF 1 4554
AO0828 -
AO0829 -   [On 990811 this was seen as an error my Microsoft. ref SDS 72 3036]
AO0831 -  ..
AO0832 - Connection Cable, Orange, Not Black
AO0833 -
AO0834 - Morris provided an "orange" cable.  He said the black cable that came
AO0835 - with the Megahertz PCMCIA card, is for a hub connection.  Since we
AO0836 - will be mainly connecting two computers directly, we need the orange
AO0837 - cable to send signals back and forth, or some such explanation.
AO0838 - ..
AO0839 - The orange cable plugs into the back of the EtherPCI card and
AO0840 - the other end plugs into the black short conversion cable that plugs
AO0841 - into the PCMCIA card on the notebook, CPU #09.
AO0842 -
AO0844 -  ..
AO0845 - There is a separate manual which I identified as pertaining to
AO0846 - equipment installed in CPU #8.
AO0847 -
AO0849 -  ..
AO0851 -  ..
AO0852 - Product Literature on the Box
AO0853 - Features of EtherPCI LAN Card
AO0854 - Ready to Run With Various OS & Network Software
AO0855 -
AO0856 -    Information from the product box was entered in the file at ref OF
AO0857 -    2 line 7.
AO0858 -
AO0859 -
AO0861 -  ..
AO0862 - Software Installation Using 2 Program Disks
AO0863 -
AO0864 - The EtherPCI LAN Card has two program disks, that seem to install
AO0865 - under Windows using a "setup" program, typical of Windows stuff.
AO0867 -  ..
AO0868 - I did not notice where Morris installed these programs.
AO0870 -  ..
AO0871 - It could be that the installation program figures out where to
AO0872 - install them.
AO0874 -  ..
AO0875 - Morris indicated he may have messed up the IBM network junk under W95
AO0876 - on CPU #8 for the internet provider.  I will have to see later.
AO0877 -
AO0878 -       [I checked this later, ref SDS 51 line 70, and it seems to work
AO0879 -       okay, except I don't know how to check email; think I can look
AO0880 -       this up in SDS.]
AO0882 -  ..
AO0883 - User Instructions with Product Literature
AO0884 -
AO0885 - Instructions for installing software and using the network are in the
AO0886 - document that came with the hardware. ref OF 1 8375
AO0888 -  ..
AO0889 - A key step is adding Netbeui as the "protocol" in the Network
AO0890 - Configuration listing  window.
AO0892 -  ..
AO0893 - After clicking on "Add" a list of vendors is shown.  Click on
AO0894 - Microsoft.  A list of Network Protocols is shown in the right window.
AO0895 - Scroll down to Netbeui, and click to highlight it.
AO0897 -  ..
AO0898 - Click OK.
AO0899 - ..
AO0900 - Netbeui is now included in the Configuration list.
AO0902 -  ..
AO0903 - Click on File and Printer Sharing.
AO0904 -
AO0905 -        Click to select both boxes and click OK.
AO0906 -
AO0907 -     [On 980225 used these instructions to configure CPU10. ref SDS 64
AO0908 -     1261]
AO0909 -
AO0911 -  ..
AO0912 - T Connector for thin coax cable connection
AO0913 -
AO0914 - I got one of these and put in the top right hand drawer of the office
AO0915 - desk.  Page 5 of the manual indicates how to use it.
AO0916 -
AO0917 -
AO0918 -
AO0919 -
AO10 -

SUBJECTS
Dropped CPU, Damaged Case

AP03 -
AP0401 -  ..
AP0402 - Dropped CPU #8, Seem to Have it Repaired
AP0403 -
AP0404 - While I was removing CPU #8 from the car to place it on a dolly for
AP0405 - taking it to Morris room at the Holiday Inn, my hand slipped to the
AP0406 - front cover plate, and it popped off.  The CPU fell oa 12" and landed
AP0407 - hard on one corner.  One caster completely broke and the case at that
AP0408 - corner was moderately crimped.
AP0410 -  ..
AP0411 - I took it upstairs.  Morris removed the other caster and worked on
AP0412 - pounding out the case, while I brought up the rest of the computer
AP0413 - stuff, e.g., monitor, cables etc.  Visual inspection indicated that
AP0414 - nothing was damaged.
AP0416 -  ..
AP0417 - When I got back he had the case fairly close to normal, so I dubbed
AP0418 - him the "Computer Body Shop" man, similar to an autobody shop where
AP0419 - they fix dents in cars.
AP0420 - ..
AP0421 - We took the cover off and Morris installed the Ether PCI LAN
AP0422 - card in a PCI slot.  We turned the CPU on and it the screen showed
AP0423 - that the second primary disk was not connected.
AP0425 -  ..
AP0426 - I checked the cables and the cable for the 2nd drive was disconnected.
AP0427 - I pushed it onto the pin connector on the motherboard and we tried
AP0428 - again.  This time we did not get a message, but the thing would not
AP0429 - boot up.  After quite a bit of checking, Morris found I had missed an
AP0430 - entire row of pins on the hard drive cable connector.  He fixed this
AP0431 - and the computer came up correctly.
AP0433 -  ..
AP0434 - All of the systems seem to be okay.  Nothing rattles.  The tape drive
AP0435 - works.  We later tested it by backing up on CPU #8 drive I: on the
AP0436 - notebook, CPU #9, as a test of the networking system.
AP0437 - ..
AP0438 - I went next door to "Home Base" to get a replacement caster, but
AP0439 - they did not have the right size.  There was also an Office Depot next
AP0440 - door to the hotel, but they did not carry casters either.
AP0441 - ..
AP0442 - When we went to dinner about 2030, there was another major home
AP0443 - improvement store near where we ate, and we able to buy 4 casters that
AP0444 - had the same screw pattern as the ones that were on the case.  Had to
AP0445 - buy four because these casters were a little bigger.
AP0447 -  ..
AP0448 - The case seems to slightly off of the correct plane, but that can be
AP0449 - fixed with a shim under the caster where the case is slightly bent.
AP0450 - When the on/off switch is pressed, the case wobbles noticably, so this
AP0451 - indicates the case is not being supported on all four casters. It is
AP0452 - probably okay, but may compound the effect of vibration on the circuit
AP0453 - board connections in the motherboard slots.  This is typically a weak
AP0454 - aspect of these systems, so I should try to fix it.
AP0456 -      ..
AP0457 -     [Followed up at ref SDS 53 line 22.]
AP0458 -
AP0459 - ..
AP0460 - Later when we tried to put the thing back together, the front
AP0461 - cover which removes to facilitate service was bent slightly and
AP0462 - prevented the cover from connecting properly.  We did not have the
AP0463 - right tools, to fix this.
AP0465 -  ..
AP0466 - When I returned to San Francisco, this evening, I was able to use
AP0467 - pliers to fix the bend in it, so the cover now installs correctly,
AP0468 - although it is slightly more difficult than it was previously.
AP0469 -
AP0470 -
AP0471 -
AP0472 -
AP05 -
AP06 -
Distribution. . . . See "CONTACTS"