THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: October 10, 1999 08:22 PM Sunday; Rod Welch

Called Morris about letters on management mistakes and solutions.

1...Summary/Objective
2...Morris Presents Incorrect Solution; Overlooks Risk Management
3...SDS Disruptive Technology Replaces Wordprocessing
4...Cursory Analysis, Hurrying Prevents Understanding, Causes Mistakes
5...Risk Management Uses Alignment to Understand Before Mistakes Occurs
6...NASA Failure on Mars Landing Project Illustrates Information Overload
7...Complexity of Microcosm Overwhelms Documentation, IT, Need SDS
8...SDS Improves Alphabet Technology by Adding Time to Information
9...Intelligence Technology Lifts Capacity to Think, Remember, Communicate
10...Alphabet Technology for Literacy World's Greatest Invention
11...World's Greatest Invention Alphabet Technology for Literacy
12...Gutenberg advanced civilization the most during the past 1000 years
13...SDS Disruptive Technology Replaces Wordprocessing


..............
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CONTACTS 
0201 - Intel Corporation
020101 - Mr. Morris E. Jones; Director of Architecture

SUBJECTS
Bridge from Known to New Work Methods
Commercial Partners for Phase II Funding
Partners Locate, Develop
NSF Research Support
Communication Main Factor of Success, Management Productivity
Writing SDS Different from Wordprocessing
Click Links Objectionable, Takes Time
Mistakes in NASA JPL Space Program
Risk Management Communication Main Task of Managers, Largest Risk

1711 -
1711 -    ..
1712 - Summary/Objective
1713 -
171301 - Follow up ref SDS 60 0000, ref SDS 57 0000.
171302 -
171303 - Morris commented on recent reports of costly mistakes in medicine,
171304 - aerospace and technology.  He proposed a "calculator" to solve the
171305 - problem that caused the space probe to crash on Mars, ref SDS 0 1560
171306 - He does not address the problem of meaning drift in communication
171307 - throughout business and government due to information overload, which
171308 - requires proactive Risk Management that can be supported by Com
171309 - Metrics. ref SDS 0 3102  A contention that SDS cannot help solve
171310 - problems that led to the crash on Mars, conflicts with earlier
171311 - analysis that management is more complex than people realize, and SDS
171312 - helps maintain alignment. ref SDS 0 3066
171314 -  ..
171315 - Analysis from recent television broadcasts reporting that Gutenberg's
171316 - improvement in using alphabet technology, commonly called the printing
171317 - press, is the most powerful advance of the millennium, indicates that
171318 - persistence, and help from friends to overcome cultural resistance,
171319 - can make further improvements possible. ref SDS 0 3056
171320 -
171321 -    [On 991012 requested further comment from Morris. ref SDS 61 0001]
171322 -
171323 -
171325 -  ..
1714 -
1715 -
1716 - Progress
1717 -
171701 - Morris had not yet read the letter, ref DIP 7 0001, which he requested
171702 - yesterday, ref SDS 60 6045, to supplement prior notice on 990930,
171703 - ref SDS 57 5974, to call Dave Vannier. per planning on 990912.
171704 - ref SDS 47 4410  Therefore, he had not read the letter on the cause
171705 - and solution to mistakes in management based on articles about the
171706 - High Cost of Medical Mistakes, ref DIP 2 0001, submitted on 990924,
171707 - because it is linked in the letter to him. ref DIP 7 0899.  He had not
171708 - read the copy sent to him of the letter to Dave, ref DIP 6 0001,
171709 - submitted on 990921, ref SDS 52 0001; nor had he read the copy of the
171710 - follow up, ref DIP 8 0001, sent a few days ago on 991007. ref SDS 59
171711 - 0001
171713 -  ..
171714 - I mentioned the humor on "new math." in the letter to Dave.
171715 - ref DIP 8 2760, and that it proposes a paradigm shift for the
171716 - millennium...
171717 -
171718 -
171719 -     The biggest risk in all forms of enterprise is communication
171720 -
171722 -  ..
171723 - Morris commented that humor is helpful.
171724 -
171725 -
171727 -  ..
1718 -
1719 -
1720 - 2342
172101 -  ..
172102 - Morris Presents Incorrect Solution; Overlooks Risk Management
172103 -
172104 - Received letter from Morris responding to letters...
172105 -
172106 -       ...planning for discussions at Intel with Dave Vannier on
172107 -       Communication Metrics, ref DIP 7 0001 submitted 990930.
172108 -       ref SDS 57 0874, which further links to the letter on medical
172109 -       mistakes. ref DIP 2 0001
172111 -        ..
172112 -       ...to Dave on the evolution in technology that is making
172113 -       communication the biggest risk in enterprise, ref DIP 8 0001,
172114 -       and submitted on 991007, ref SDS 59 0001, which links to the
172115 -       record on 991001 reviewing the space probe that crashed on Mars,
172116 -       ref SDS 58 0001, and presents a theory that human error on Mars,
172117 -       on drawing boards at Intel, and on ships at sea have a common
172118 -       denominator...
172120 -           ..
172121 -          The biggest risk in all forms of enterprise is communication
172123 -  ..
172124 - Morris' entire comment on this record is...
172125 -
172126 -       You are right, a mistake was made on the mars probe.  I didn't
172127 -       see anything in the links that would indicate how SDS would have
172128 -       prevented the problem. The fix was easily solved with a
172129 -       calculator once the problem was understood. ref DRT 1 0001
172131 -  ..
172132 - This comment overlooks the link in the record on 991001 to the article
172133 - that reports the crash on Mars was caused by lack of alignment with
172134 - requirements on units of measure, ref SDS 58 3010, and analysis shows
172135 - email was likely involved. ref SDS 58 3077  There is also a link to
172136 - the report that Lockheed is checking the contract for requirements on
172137 - units of measure. ref SDS 58 0304
172139 -  ..
172140 - Lockheed's problem requires a special kind of "calculator."
172142 -  ..
172143 - It is more easily addressed as a communication alignment problem
172144 - explained as the "Telephone Game" in the letter on medical mistakes,
172145 - ref DIP 2 1680, issued on 990924, ref SDS 54 0001, and cited in the
172146 - letter to Morris on 990930. ref DIP 7 0899  On 960325 Landauer points
172147 - out the mind uses a form of guessing, called induction from dimension
172148 - matching, that calculates alignment of patterns.  Complexity increases
172149 - errors of induction, analogized as calculating dimensions over "hilly
172150 - terrain." ref SDS 13 4839  This problem requires a special "calculator"
172151 - to maintain alignment over time.  On 990721 Morris explained SDS is a
172152 - technology to help solve problems of human memory. ref SDS 35 0001
172153 -
172155 -  ..
172156 - SDS Disruptive Technology Replaces Wordprocessing
172157 - Cursory Analysis, Hurrying Prevents Understanding, Causes Mistakes
172158 - Risk Management Uses Alignment to Understand Before Mistakes Occurs
172159 -
172160 - The suggestion to use a calculator after understanding the problem as
172161 - a result of a big mistake, ref SDS 0 4440, reflects traditional "feel
172162 - good" management using trial and error, defined on 911123. ref SDS 2
172163 - 1331  The goal of proactive Risk Management is to improve this method.
172165 -  ..
172166 - Next time other communication will not be aligned with requirements,
172167 - if Communication Metrics are not applied.
172169 -  ..
172170 - SDS is a disruptive technology for discovering understanding before
172171 - mistakes occur.  Morris' letter on 980903 explains how Com Metrics
172172 - uses SDS to align information with requirements. ref DRP 2 5112  This
172173 - helps people discover "understanding" before mistakes occur, which is
172174 - commonly called...
172175 -
172177 -                            ..
172178 -                           Risk Management
172179 -
172180 -
172181 - ...cited the letter to Dave. ref DIP 8 0001
172182 - ..
172183 - Yesterday, Morris complained about SDS records, and indicated he
172184 - is making better use of links using MS Office 2000. ref SDS 60 0702
172185 - However, there are no links providing support in his letter today, so
172186 - it is impossible to determine what he reviewed and the basis for any
172187 - conclusion.
172189 -  ..
172190 - Morris does not address the letter on medical mistakes, and the notion
172191 - that "communication" is the common risk of error in all enterprise, so
172192 - that adding "metrics" to this process can be a good Risk Management
172193 - solution.  He does not dispute that 30,000 email on Intel's 820
172194 - chipset problem cited in the record on 991001, creates complexity that
172195 - spawns error due to lack of alignment, ref SDS 58 5772, as occurred
172196 - with Lockheed and NASA, and cited in the letter on medical mistakes.
172197 - ref DIP 2 1045
172199 -  ..
172200 - There is no mention of the humorous piece on "new math," which we
172201 - discussed earlier this evening. ref SDS 0 4757
172202 - ..
172203 - On 990718 analysis by Morris was cursory. ref SDS 34 5251
172205 -  ..
172206 - The response today fits that model. ref DRT 1 0001
172208 -  ..
172209 - Cursory review is justified on the basis that Communication Metrics is
172210 - not an important subject.  Mistakes reviewing information from a
172211 - friend, late Sunday night are, also, unimportant.  However, reports in
172212 - the public record on medical mistakes, the loss of the Mars probe, and
172213 - delay in Intel's 820 chipset indicate that cursory communication and
172214 - analysis lead to costly mistakes due to incorrect understanding that
172215 - warrants diligent consideration for a remedy.  The report on 990525
172216 - that engineers and managers don't like to write, ref SDS 29 0966, in
172217 - combination with the report in Fortune reviewed on 990625 that CEOs
172218 - don't like to write, either, ref SDS 31 4914, support Morris' point on
172219 - 990817 that people need a commitment to adopt tools, like SDS, that
172220 - improve writing. ref SDS 38 6829
172221 - ..
172222 - Absent such commitment, organizations need Communication Metrics
172223 - in order to avoid costly mistakes caused by lack of writing, cited by
172224 - Grove, reviewed on 980307. ref SDS 22 3668
172226 -  ..
172227 - As well, pressure from Welch that is opposed by the cultural at Intel,
172228 - and at large, can cause emotional withdrawal.  On 990527 Morris cited
172229 - strong cultural resistance to Com Metrics. ref SDS 30 1233
172230 -
172231 -
172232 -
172233 -
172234 -
172235 -
1723 -

SUBJECTS
History of Communications and Information, e.g., Alphabet
Information Overload Complexity of Microcosm Cannot Find Needle in t
Writing Expedited by SDS
Complexity Mistakes Reduced Clear Concise Complete Communication New
Text Powerful Knowledge Tool Applied by SDS
Add Value Writing, SDS Organization, Traceability, Linking, Time
Linking Intelligence Converts Information into Knowledge
Diary Improves Mental Acuity Memory Reasoning Creativity Innovation
Management Integrates Complex Objectives, Experience, Resources
Complex Communication Span of Attention, Mistakes, Needs SDS
Needle Haystack Find Information Useless Nobody Can Find Anything In
Complexity Creates Risk, Managed by SDS Experience Intelligence
Alphabet Uses Organic Structure Assemble Small Meanings into the "Bi
Gutenberg Most Important Advance of Millennium
World's Greatest Inventions Alphabet Technology for Literacy Ability
Executive Mindset

4718 -
471901 -  ..
471902 - NASA Failure on Mars Landing Project Illustrates Information Overload
471903 - Complexity of Microcosm Overwhelms Documentation, IT, Need SDS
471904 - SDS Improves Alphabet Technology by Adding Time to Information
471905 - Intelligence Technology Lifts Capacity to Think, Remember, Communicate
471906 -
471907 - Proposing to solve complex communication problems with a calculator
471908 - noted in Morris' letter today, per above, ref SDS 0 4440, and ignoring
471909 - the opportunity to reduce mistakes by adding alignment conflicts with
471910 - Morris' worry on 921127 that small, inconsequential details explode
471911 - into major problems, ref SDS 3 0674, as occurred at NASA with the
471912 - failure of the Mars project, reported on 991001. ref SDS 58 0001
471914 -  ..
471915 - For example, on 980405 Morris noted that "complexity" is a much bigger
471916 - problem than managers realize because new information impacts
471917 - "everything" in varying degrees, ref SDS 24 2532, also, explained in
471918 - POIMS. ref OF 2 7222  Limited span of attention inevitably overlooks
471919 - some connections, which causes mistakes, because people cannot think
471920 - of everything at once, cited in the report by USACE on the cause of
471921 - rework. ref DRP 1 2282
471923 -  ..
471924 - On 970116 Morris cited fractionalized subjects create disorganized
471925 - information that presents a wicked problem of unmanaged complexity.
471926 - ref SDS 18 2909  Daily work seems to devolve into entropy, because
471927 - traditional methods of documentation, data base management, and
471928 - information management cannot keep up with the growing pace of
471929 - technology.  People cannot align current work day-to-day with
471930 - objectives, requirements and commitments, as reported on 970707 by
471931 - USAFIT. ref SDS 20 0108  This reflects the organic character of
471932 - existence where disconnects occur in the microcosm outside human span
471933 - of attention, with the result that gaining control of lower levels of
471934 - organic structure gives people enormous power, discussed at the
471935 - meeting with Intel on 950927. ref SDS 9 5412
471937 -  ..
471938 - On 960305 reviewed challenge of complexity due to continuing pace of
471939 - information from email. ref SDS 11 0001  On 960608 developed paper for
471940 - Morris to deliver at Asilomar Conference solving problem of complexity
471941 - that degrades management productivity due to advancing information
471942 - technology. ref SDS 14 W37W
471944 -  ..
471945 - On 960627 Dave Vannier explained how he learned to find information in
471946 - a data base report, illustrating the challenge of finding a "needle in
471947 - a haystack" Intel. ref SDS 16 5002  Earlier, on 970603 Dave discussed
471948 - devestating impact lack of alignment causes in daily management on
471949 - meeting organizational commitements. ref SDS 19 5803
471951 -  ..
471952 - SDS support for precision access empowers leadership with command and
471953 - control to find critical details in time to be effective, set out in
471954 - POIMS, ref OF 2 KH8J, and discussion above on "fractionalized
471955 - subjects." ref SDS 18 1732
471957 -       ..
471958 -      [On 991014 wrote letter to Morris on this. ref SDS 62 5600]
471960 -       ..
471961 -      [On 991021 called and discussed. ref SDS 63 3077]
471963 -       ..
471964 -      [On 991023 called and discussed again. ref SDS 64 3077]
471966 -       ..
471967 -      [On 991028 asked again in a letter. ref SDS 66 4704]
471969 -       ..
471970 -      [On 991108 example at Kaiser. ref SDS 67 3968]
471972 -       ..
471973 -      [On 000822 Intel CEO reports delays and losses caused by poor
471974 -      management. ref SDS 72 019R
471976 -       ..
471977 -      [On 000921 complexity reviewed again. ref SDS 74 KT5F
471979 -  ..
471980 - POIMS explains a method of integrating time and information that
471981 - supports an "intelligence" process for managing a larger share of
471982 - complexity. ref OF 2 0582  This might be called "context management"
471983 - or "enterprise management" using a practice of...
471984 -
471985 -
471986 -                      Communication Metrics
471987 -
471988 -
471989 - ...set out in POIMS. ref OF 2 6M4K
471990 -
471992 -  ..
471993 - On 980903 Morris wrote a letter saying Com Metrics provides alignment
471994 - and analysis. ref SDS 26 1650   This helps solve the problem of
471995 - complexity, which aligns with his earlier assessment on 911123 that
471996 - SDS is different from the way conventional management is performed.
471997 - ref SDS 2 0477, since normally managers summarize complexity into
471998 - cursory understanding for "expediting" the work.
472000 -  ..
472001 - To commemorate the millennium, the Arts and Entertainment TV channel
472002 - is broadcasting a series of programs on people who have helped advance
472003 - civilization the most during the past 1000 years.  The work of great
472004 - thinkers, inventors, entrepreneurs and leaders is reviewed, including
472005 - Newton, Einstein, Pasteur, Darwin, Luther, Galileo, Ford, Edison,
472006 - Jefferson, Lincoln, and others are presented.
472008 -  ..
472009 - Bill Gates is mentioned, perhaps as a sponsor of the program.  I did
472010 - not notice the section on his accomplishments; although, like Ford,
472011 - gaining dominant acceptance of useful tools is a big accomplishment.
472012 - While it is early for a full assessment, there is no reason that work
472013 - at the close of the millennium cannot equal or surpass earlier
472014 - contributions.  Indeed it should be expected under Einstein's point
472015 - that "knowledge" is derived from experience.
472016 -
472018 -  ..
472019 - Alphabet Technology for Literacy World's Greatest Invention
472020 - World's Greatest Invention Alphabet Technology for Literacy
472021 - Gutenberg advanced civilization the most during the past 1000 years
472022 -
472023 - A&E reported that a panel of experts concluded Gutenberg's printing
472024 - press developed in 1455 supported the work of everyone else, i.e.,
472025 - Newton, Einstein, et al.  It was noted that prior to Gutenberg, most
472026 - people received all of their information through dialog, i.e.,
472027 - conversation, rumor and meetings, which are inherently error prone.
472028 - Very few people used writing at that time, which made management a
472029 - process of guess and gossip.
472030 -
472031 -     [On 991209 Plato's Phaedrus section 14 on speech and writing
472032 -     identifies the alphabet as the most powerful knowledge technology.
472033 -     ref SDS 69 0783  Plato presents opinion of the day that writing is
472034 -     less durable than personal recollection, demonstrating common
472035 -     cultural resistance to new methods; the durability of Plato's
472036 -     writings, which have survived for over 2,000 years, show the
472037 -     wisdom of Plato's decision not to give up and yield to social
472038 -     pressure to be a "team player" by following the fashion of the day
472039 -     to rely solely on dialog, but to augment traditional practice with
472040 -     the new tools of alphabet technology. ref SDS 69 5658
472042 -      ..
472043 -     [On 991108 Havelock explains advantages of alphabet technology
472044 -     that have allowed Plato's works to endure for 2,000 years.
472045 -     ref SDS 68 0844
472047 -      ..
472048 -     [On 050405 research on history of literacy credits Gutenberg for
472049 -     invening printing press. ref SDS 77 EN96
472051 -      ..
472052 -     [On 050405 religion was keeper of the flame of literacy during the
472053 -     Dark Ages when very few people could read and write; monks in
472054 -     monastaries maintained literacy skills, because Christianity
472055 -     rested on hierarchial authority, which required reliance on
472056 -     written text for accuracy. ref SDS 77 6P7R
472058 -  ..
472059 - Gutenberg's recognition as having contributed the most by inventing
472060 - technology that leverages the power of alphabet technology, supports
472061 - the record on 940725, ref SDS 6 0699, explaining that when people
472062 - write down the world's greatest inventions, the most powerful, and
472063 - most often left off the list, is the ability to write the list, i.e.,
472064 - literacy enabled by alphabet technology.
472066 -  ..
472067 - Gutenberg's invention added value to the alphabet by making it
472068 - possible to...
472069 -
472070 -     1.  Create and distribute writing widely at low cost
472072 -          ..
472073 -     2.  Maintain writing for long periods across generations at low
472074 -         cost
472076 -          ..
472077 -     3.  Legible, uniform written characters everyone can read for
472078 -         generations and for centuries, at low cost
472080 -     ..
472081 -    [On 991025 Drucker cites Gutenberg for inventing the printing press
472082 -    that launched the technology revolution. ref SDS 65 3060
472084 -     ..
472085 -    [On 000419 Gutenberg was initially resisted like SDS, similar to
472086 -    debate about using online in place of conventional books.
472087 -    ref SDS 71 3599
472089 -     ..
472090 -    [On 000829 reviewed need for stability of SDS that advances
472091 -    alphabet technology. ref SDS 73 YL9M
472093 -     ..
472094 -    [On 071113 paper cites printing press for advancing civilization by
472095 -    extending power of alphabet technology for amplifying power of
472096 -    thinking. ref SDS 78 A45M
472098 -  ..
472099 - A&E said Guentberg was a tinkerer, not a great thinker, inventor, nor
472100 - industrialist.  He combined ideas from others to produce a fundamental
472101 - advance that helps everyone.  He did not become wealthy. In fact he
472102 - died a debtor; yet, he eventually empowered others for many centuries
472103 - to prosper on a scale previously unimaginable.  By the standards of
472104 - his time, he created a "heaven" on earth by leveraging the power of
472105 - the alphabetic mind.
472107 -      ..
472108 -     [On 981108 "alphabetic mind" explained as core of civilization.
472109 -     ref SDS 68 5628
472111 -      ..
472112 -     [On 041213 Edison greatest inventor little formal education, no
472113 -     training in professional discipline. ref SDS 76 TI8J
472115 -  ..
472116 - On 960311 impact of Gutenberg's printing technology is reviewed in
472117 - book on emotional impact of faster technologies. ref SDS 12 9405]
472118 -
472119 -     [On 991025 Drucker's article cites Gutenberg. ref SDS 65 3060]
472120 -
472121 -     [On 991108 pressures of modern life, information overload, force
472122 -     managers to avoid literacy, and rely on guess and gossip again,
472123 -     which makes communication the biggest risk in enterprise.
472124 -     ref SDS 68 7380
472126 -      ..
472127 -     [On 010614 submitted ideas for using SDS to extend Gutenberg's
472128 -     contribution to alphabet technology. ref SDS 75 0001
472130 -  ..
472131 - On 930112 the alphabet was identified as the primary engine advancing
472132 - civilization. ref SDS 4 3443  The evolution of writing cites the
472133 - printing press as major advance in use of the alphabet. ref SDS 4 1004
472135 -  ..
472136 - On 940609 power of alphabet technology reviewed in relation to desire
472137 - to rely on talking and pictures. ref SDS 5 8854
472139 -  ..
472140 - On 950925 AI technology attempted to use alphabet for creating words,
472141 - emulating human cognition. ref SDS 8 2632
472143 -  ..
472144 - On 950927 reviewed history of alphabet as most powerful technology, at
472145 - meeting with Intel. ref SDS 9 6461
472146 -
472147 -     [On 991108 alphabet invented to solve weaknesses of oral
472148 -     communication. ref SDS 68 5628]
472149 -
472150 -     [On 991209 Plato's Phaedrus section 14 on speech and writing
472151 -     identifies the alphabet as the most powerful knowledge technology.
472152 -     ref SDS 69 0783  Plato presents opinion of the day that writing is
472153 -     less durable than personal recollection. ref SDS 69 0720  Havelock
472154 -     shows the graveman of Plato's works shows the superior strength of
472155 -     alphabet technology. ref SDS 68 1620]
472156 -
472157 -
472158 -
4722 -

SUBJECTS
Microsoft/Intel Dominate Market Share
NC Market Promoted by Oracle, Sun, Netscape
Disruptive Technology Acceptance Slow, Christiansen, 990527
Disruptive Technology SDS Replaces Wordprocessing
SDS Disruptive Technology Replaces Wordprocessing with KM
Disruptive Tech SDS KM Replace Wordprocessing
Evaluate Market Conditions
Disruptive Technology SDS Support Intelligence Integrate Time Informa
See What People Do Rather than Listen to What Customers Say Discover
Disruptive Technology SDS Not Measured by Market Research

5612 -
561301 -  ..
561302 - SDS Disruptive Technology Replaces Wordprocessing
561303 -
561304 - Experience using SDS indicates a new composite process is useful, one
561305 - that integrates "time" and "organic subject structures," with
561306 - "information" created by the alphabet, originally using Guetenberg's
561307 - technology, per above, ref SDS 0 2548, and which, today, is applied
561308 - through wordprocessing and email tools sold by Gates.  SDS offers a
561309 - new dimension of "Knowledge Space," which strengthens human thinking
561310 - by using computer to capture and apply connections of chronology that
561311 - show cause and effect across diverse subjects, cited in the proposal
561312 - to NSF. ref OF 3 3417
561314 -       ..
561315 -      [On 000331 market opportunities reviewed. ref SDS 70 6887
561317 -  ..
561318 - This adds a lot of firepower to help people think, increasing the
561319 - power of alphabet technology beyond levels provided by Gutenberg and
561320 - Gates, as reported on 950204. ref SDS 7 4995
561322 -  ..
561323 - SDS added power is explained in POIMS, ref OF 2 3742, and constitutes
561324 - a...
561325 -
561326 -                       Disruptive Technology
561327 -
561328 -
561329 - ...that replaces wordprocessing, per above. ref SDS 0 3102
561330 -
561331 -
561333 -      ..
561334 -     [On 991023 more on improving the alphabet. ref SDS 64 7776]
561336 -      ..
561337 -     [On 991108 alphabet raised civilization by enhancing verbal
561338 -     communication, creating a new work practice of literacy, initially
561339 -     applied by a scribe. ref SDS 68 0300]
561341 -  ..
561342 - Webmail adds more power by making distribution fast, and adds
561343 - flexibility to correct mistakes without burdening the record, which
561344 - otherwise compounds complexity, as reported on 990804. ref SDS 36 1280
561346 -  ..
561347 - As in Gutenberg's time, when very few people had skills nor the time
561348 - to use writing, at first, adding "intelligence" to management seems
561349 - funny and alien. ref SDS 33 1767  But, again, experience shows this
561350 - new way of using the alphabet, overcomes problems on Mars, in the
561351 - board room, and on the operating table caused by reliance on
561352 - conversation and its modern cousin email. ref OF 2 0582
561354 -  ..
561355 - With persistence and a little help from friends, it may catch on,
561356 - hopefully sooner than 600 years.
561357 -
561358 -
561359 -
561360 -
561361 -
5614 -
Distribution. . . . See "CONTACTS"