CONTACTS 

SUBJECTS
Write Notes Handwriting Recognition Digitized for Notebook PC Conver

1003 -
1003 -    ..
1004 - Summary/Objective
1005 -
100501 - Follow up ref SDS 99 0000 ref SDS A0 0000.
100502 -
100503 - Bill Gates announced release of a tablet PC to help people take notes
100504 - during meetings, when reading, and as a coloring book. ref SDS 0 EE5M
100505 - He expects this capability will improve productivity of knowledge
100506 - workers. ref SDS 0 436J  Microsoft is planning a new project to
100507 - develop technology that makes storing and finding information fast and
100508 - easy.  People are frustrated and productivity suffers because it is
100509 - hard to find anything on a computer. ref SDS 0 EF5I  Microsoft is
100510 - planning another project to improve productivity by integrating
100511 - commands and menu functions in order to give users more power using
100512 - the computer. ref SDS 0 EFBE
100513 -
100514 -
100515 -
100516 -
100517 -
100518 -
100520 -  ..
1006 -
1007 -
1008 - Progress
1009 -
100901 - Tablet PC Improves Productivity Taking Notes to Read a Book
100902 -
100903 - Bill Gates was interviewed on the Charlie Rose broadcast this evening.
100904 - Gates was in New York to support announcement of a new effort to
100905 - create a useful electronic notepad that digitizes ordinary handwriting
100906 - so it is captured in a file.  During the interview, Gates demonstrated
100907 - new hardware manufactured by HP and Toshiba, which run Microsoft
100908 - software.
100910 -  ..
100911 - Gates explained the new tablet PC technology is helpful for people who
100912 - attend meetings and do not want to type notes, but prefer to jot down
100913 - handwritten comments about what transpires among participants.  He
100914 - explained that the technology enables people to store these records of
100915 - meetings and distribute to others via email.
100917 -  ..
100918 - Gate's explained improvements Microsoft has developed that make this
100919 - new product more useful and attractive to customers than prior
100920 - effforts by Apple and others, like the Newton, Wizard, Ecco Pro, and
100921 - the Palm Pilot etc. because the software Microsoft has developed is
100922 - more reliable for recognizing handwriting.
100924 -  ..
100925 - It was unclear during the broadcast if the handwriting is converted
100926 - into ordinary text.  Gates showed how the tablet could be used as a
100927 - coloring book, which is attractive to children.  He did not show that
100928 - what is written is converted into text, but assume it must be in order
100929 - to be useful for managmement.
100931 -  ..
100932 - Gates described the new product is used for improving productivity of
100933 - "knowledge workers" taking notes while reading a book or attending a
100934 - meeting.  Conceivably this is a "Knowledge Mangaement" product.  Gates
100935 - did not mention KM during the interview.
100936 -
100937 -
100938 -
1010 -

SUBJECTS
People Cannot Find Anything on the Computer Consolidate Ways for Sto

4703 -
470401 -  ..
470402 - Useless Information Piling Up in Computers Nobody Can Find Anything
470403 - Finding Information Difficult Using Mainstream Information Technology
470404 - Microsoft Project Solve Problem People Cannot Find Anything
470405 - Productivity Paralyzed because People Cannot Find Accurate Information
470406 -
470407 - Gates described far reaching projects at Microsoft to make computers
470408 - more efficient for people to use.  Below, he discusses improving
470409 - responsiveness accomplishing tasks with integrated commands.
470410 - ref SDS 0 EFBE
470411 -
470412 -        [On 020531 Mike Poremba reports SDS efficient usability with
470413 -        integrated, complementary functions. ref SDS B7 5M3G
470415 -         ..
470416 -        [On 040221 review shows keyboard using left hand to execute
470417 -        commands with function keys on left side complements using
470418 -        mouse with the right hand provide powerful ergonomics that
470419 -        yield efficient usability. ref SDS D6 S449
470421 -  ..
470422 - Another project will strive to make storing and finding information on
470423 - computers faster and easier.  He said people have a lot of information
470424 - on computers but it takes too long to figure out where to store
470425 - things, and then later to find information stored on computers using
470426 - programs like Microsoft Outlook, Word, Powerpoint, etc.  Gates
470427 - indicated that finding information is too hard, and takes too much
470428 - time because things are not organized in the right place at the right
470429 - time.  When finding information takes too much time, people give up
470430 - looking for accurate information.  This grows an expanding body of
470431 - "useless information," rather than a body of knowledge.
470432 -
470433 -     [On 030308 Microsoft reports progress on planning to improve
470434 -     support for search to find critical details. ref SDS C9 NP53
470436 -  ..
470437 - On 020504 study shows professional standards for communication
470438 - practices and requirements on good management specified in FAR, ISO,
470439 - Health Care, Covey, Drucker, law, contract notice provisions, and
470440 - 2,000 years of literacy for contemporaneous documentation for
470441 - alignment and feedback to work intelligently, quickly, and accurately
470442 - are ignored in government, business, health care, every sector.
470443 - ref SDS B6 NS6F
470445 -      ..
470446 -     [On 050516 Microsoft releases new search technology that applies
470447 -     Google flexible search support for a local computer, ref SDS E3
470448 -     655G, implementation seems probematic similar to looking for
470449 -     things on the Internet. ref SDS E3 BQ68
470451 -      ..
470452 -     [On 060211 Jack reports that the CALO team at SRI has released
470453 -     Open Iris that supports ontology work with a Data Query Builder
470454 -     system. ref SDS E4 R64T
470456 -      ..
470457 -     [On 070126 search becoming holy grail computer productivity to
470458 -     find information piling up on computers because everything is
470459 -     filed miscellaneous. ref SDS E8 B35L
470461 -      ..
470462 -     [On 070625 Morris indexing computer for search to increase speed
470463 -     finding things; after nearly 6 hours, indexing was still underway.
470464 -     ref SDS E9 IE8K
470466 -      ..
470467 -     [On 070729 filing everything miscellaneous makes finding
470468 -     information piling up on computers a lot of hard work; searching
470469 -     becomes holy grail of computer productivity. ref SDS F0 HE6N
470471 -      ..
470472 -     [On 070904 high performance search tools "holy graile" computers,
470473 -     similar to data mining, and business intelligence in the 90s,
470474 -     ref SDS F1 DU4Y, indexed search showing chronology of cause and
470475 -     effect yields the power of knowledge. ref SDS F1 PF4K
470477 -      ..
470478 -     [On 080318 people still cannot find correspondence on computers
470479 -     stored in Microsoft Outlook directories, and in time to get things
470480 -     done, ref SDS F2 GZ7J, even using search and computer indexing.
470481 -     technologies. ref SDS F2 0R6G
470483 -  ..
470484 - On 921127 Morris Jones explained need for technology to help people
470485 - track critical details that later become major problems, ref SDS 4
470486 - 0674; he predicted Microsoft would develop technology to make finding
470487 - information fast and easy, ref SDS 4 IU9O, which is supported by the
470488 - announcement today.
470490 -  ..
470491 - On 020504 study shows professional standards for communication
470492 - practices and requirements on good management specified in FAR, ISO,
470493 - Health Care, Covey, Drucker, law, contract notice provisions, and
470494 - 2,000 years of literacy for contemporaneous documentation for
470495 - alignment and feedback to work intelligently, quickly, and accurately
470496 - are ignored in government, business, health care, every sector.
470497 - ref SDS B6 NS6F  Microsoft's improvement will help solve this
470498 - problem.
470499 -
470500 -     [On 040426 received review book published by Microsoft in 2002 on
470501 -     Business Intelligence aimed at solving information overload that
470502 -     slows productivity to a crawl on making decisions because nobody
470503 -     can find anything. ref SDS E0 S44X
470505 -      ..
470506 -     [On 040610 Aerospace company professionals worried about accumulating useless
470507 -     informtion. ref SDS E1 CT4L
470509 -  ..
470510 - People feel that, since Bill is the chief architect for Microsoft
470511 - software programs and has a lot of help, he can use Microsoft programs
470512 - to find information in time to get things done correctly and within
470513 - budget.  This evening Bill indicated he cannot do this, but plans to
470514 - solve the problem so it is faster and easier to get everything in the
470515 - right place at the right time, the way SDS is designed as reported on
470516 - 010425, ref SDS 97 EP7F, and illustrated by the record a few months
470517 - later on 010916. ref SDS A8 0001
470519 -  ..
470520 - Microsoft's objective to improve technology so that people can find
470521 - information on the computer aligns with the report on 020822 -- Ray
470522 - Ozzie, who developed Lotus Notes and later Groove, says people are
470523 - feeling "pain" using information technologies. ref SDS C0 Q99G  John
470524 - Maloney's letter on 000112 asking for help finding information on his
470525 - computer illustrates the problem Microsoft plans to solve. ref SDS 80
470526 - XO3G  Another example is Eric Armstrong's report on 010916 that nobody
470527 - can find anything. ref SDS A9 KA6H  Productivity is paralyzed when
470528 - people cannot find anything, reported on 011003. ref SDS B1 EC5N  Too
470529 - many people having too many problems reduces productivity, earnings
470530 - and stock prices, reported on 001207. ref SDS 95 V54M  An example is
470531 - the report on 960406 showing time wasted and emotions taxed because
470532 - people cannot find information when needed. ref SDS 24 5922  The
470533 - problem has reached the level of a pandemic that impacts compliance
470534 - with federal procurement requirements in FAR, reviewed on 020504.
470535 - ref SDS B6 NS6F
470537 -        ..
470538 -       [On 030421 Walt Okon reports DISA developing architecture for
470539 -       DOD to enable the right people to find the right information at
470540 -       the right time. ref SDS D1 DF8F
470542 -        ..
470543 -       [On 030617 Jerry Nord reports work delayed and extra costs
470544 -       incurred because of problems finding information. ref SDS D2
470545 -       154H
470547 -        ..
470548 -       [On 041012 medical management exasperating because staff fail to
470549 -       invest time for organizing the record, causing mistakes, delay
470550 -       and cost escalation. ref SDS E2 NV49
470552 -  ..
470553 - Another example is the report by Brenda Cannon in Microsoft Technical
470554 - Support.  On 020606 Brenda pointed out that finding information to
470555 - create a connected record for managing context that saves time and
470556 - money takes too much time using Microsoft programs. ref SDS B8 L99K
470557 - Gate's plan today sounds like an effort to fix the problem so that
470558 - Microsoft can improve productivity and earnings by making good
470559 - management fast and easy.
470561 -  ..
470562 - Brenda further noted that SDS work product makes it fast and easy to
470563 - find everything. ref SDS B8 L99K  On 000709 Bill DeHart noted that SDS
470564 - has better organization than popular programs. ref SDS 88 0052  Later
470565 - on 010425 Morris Jones reported that using SDS is a utopia because, as
470566 - noted above, everything is in the right place at the right time.
470567 - ref SDS 97 EP7F  As, also, noted above, on 010916 Eric Armstrong found
470568 - that the SDS design enables amazing memory with mechanisms that
470569 - obviously work, ref SDS A8 PG6J.  On the same day day Eric complained
470570 - that nobody can find anything using other programs, which underscores
470571 - the need for the new Microsoft project, per above. ref SDS 0 EF5I
470573 -  ..
470574 - Bill Gates did not indicate during the interview that Microsoft has
470575 - developed a method that enables people to find information quickly
470576 - when needed, which aligns with the report on 021031 explaining people
470577 - have given up on organizing information in order to find anything when
470578 - needed, and instead, Groove is promoting Googele to find keywords in
470579 - email. ref SDS C2 M53H and ref SDS C2 KGDA  Gates related how earnings
470580 - from selling software that Microsoft is able to create has provided an
470581 - approximate $40B cash reserve which pays for investing time to
470582 - discover a new method of working that will enable people to find
470583 - information quickly when needed.
470585 -  ..
470586 - On 021009 people are discouraged about developing better software
470587 - because Microsoft dominates the field despite people being unable to
470588 - find information when needed, as reported by Bill Gates today.
470589 - ref SDS C1 S68M
470591 -  ..
470592 - This record shows that people are more likely discouraged by slow
470593 - progress developing useful software that advances from information to
470594 - a culture of knowledge because this advance is difficult to
470595 - accomplish, reported on 000425. ref SDS 84 0480  The difference
470596 - between information and knowledge is hard to understand, reported on
470597 - 000503. ref SDS 85 5033
470599 -  ..
470600 - Gates indicated during the interview that Microsoft has approximately
470601 - $40B in cash reserves.  This reserve reduces the challenge of getting
470602 - things done within a budget, since there is a significant opportunity
470603 - to expand budgets.  Customers rewarding Microsoft with a $40B cash
470604 - reserve reduces incentive for Microsoft to discover how to add value
470605 - for customers by making it fast and easy to find information, since it
470606 - would be hard to increase the reward Microsof is already getting. In
470607 - other words, sash reserves provide provides resources to make the
470608 - effort that Gates announces today, but no real incentive to succeed.
470609 -
470610 -
470611 -
470612 -
470613 -
470614 -
470615 -
4707 -

SUBJECTS
Productivity Efficient Usability Integrate Commands Features Fewer t

7503 -
750401 -  ..
750402 - Computer Consolidate Menu Maze Integrate Commands Improve Productivity
750403 - Navigating Menus Slows Productivity Need Integrated Commands
750404 - Productivity Increased by Integrating Functions to Work Naturally
750405 -
750406 - Bill Gates described an objective to improve productivity and earnings
750407 - by making computers easier to use.  Microsoft plans to integrate
750408 - commands and capabilities so that computers provide a more natural way
750409 - for people to work without reliance on human memory to navigate a vast
750410 - labyrinth of menus that dominate the current Microsoft architecture.
750411 - This will complement Microsoft plans to improve finding information,
750412 - described above. ref SDS 0 EF5I
750414 -         ..
750415 -        [On 060211 Microsoft "dashboard" standard to integrate and
750416 -        navigate mutliple tasks adopted by Iris open source technology
750417 -        developed by SRI CALO project sponsored by DARPA reported by
750418 -        Jack Park. ref SDS E4 JP7I
750420 -  ..
750421 - Integrated commands make good management faster and easier to improve
750422 - productivity and earnings by saving time and money getting things done
750423 - faster and more accurately.  Gate's report today aligns with goals for
750424 - using computers more effectively called out by Gates and Ellison at a
750425 - professional even in Paris on 970222, ref SDS 35 8529  As well, last
750426 - year during an interview broadcast on 010510, Microsoft president,
750427 - Steve Balmer, disclosed Microsoft's goal to provide software programs
750428 - that improve customer productivity. ref SDS 99 YG5K
750430 -         ..
750431 -        [On 020531 Mike Poremba reports SDS efficient usability with
750432 -        integrated, complementary functions. ref SDS B7 5M3G
750434 -  ..
750435 - Study shows professional standards for communication challenges, cited
750436 - above. ref SDS 0 446F
750438 -         ..
750439 -        [On 030416 Gary reported experience at Aerospace company shows
750440 -        SDS helps productivity of knowledge work. ref SDS D0 LO9K
750442 -         ..
750443 -        [On 040221 review shows keyboard using left hand to execute
750444 -        commands with function keys on left side complements using
750445 -        mouse with the right hand provide powerful ergonomics that
750446 -        yield efficient usability. ref SDS D6 S449
750448 -         ..
750449 -        [On 040301 review of Gary's letter to SRI on 040229 shows SDS
750450 -        improves productivity by integrating tasks and systems that
750451 -        give users a lot of power. ref SDS D7 PPYW
750453 -         ..
750454 -        [On 040305 case study on SDS demonstrates advantage of
750455 -        integrating features enabling compound growth in productivity.
750456 -        ref SDS D8 BS5O
750458 -         ..
750459 -        [On 040402 example of poor productivity that is frustrating,
750460 -        and annoying because Microsoft Word is not well integrated with
750461 -        Outlook. ref SDS D9 TP9O
750463 -         ..
750464 -        [On 040426 received notice of book published by Microsoft in
750465 -        2002 on Business Intelligence. ref SDS E0 MT9I
750467 -         ..
750468 -        [On 060412 Whizfolders software explains requirements for tools
750469 -        that improve productivity without using Windows complex menu
750470 -        system. ref SDS E5 538K
750472 -         ..
750473 -        [On 060831 people use only 5% of Microsoft features because
750474 -        Help is hard to use; subjects are listed by Microsoft engineers
750475 -        in the Help index differently from the way customers look to
750476 -        find help using the program. ref SDS E6 KA9H
750477 -
750479 -  ..
750480 - Knowledge Management Dilemma Rememeber Only Frequently Used Commands
750481 - Familiar Commands Frequently Used Most Customers Microsoft Programs
750482 - People Use Small Part of Microsoft Commands Performing Daily Work
750483 -
750484 - Gates explained that all of the improvements to Microsoft Windows and
750485 - the Office programs over the past 20 years have greatly increased the
750486 - number of commands people have to learn and remember for navigating
750487 - menus.  He noted that people use only a small part of the features in
750488 - Microsoft programs because navigating the sequence of menus is hard to
750489 - remember and takes more time than the features seem to be worth.  Andy
750490 - Grove explains 30 years experience, as CEO at Intel, shows that people
750491 - like to work on familiar things in familiar ways, reviewed on 980307.
750492 - ref SDS 59 3740  Human biology drives people to learn frequently
750493 - needed tasks.  Everyone knows where plates and bowls are stored in the
750494 - cubboard.  When someone considers using jello bowels, after searching
750495 - 5 - 10 minutes its faster and easier to serve jello on familiar plates
750496 - and bowls.  Computer software works the same way.  Less frequently
750497 - used commands are not familiar, and so people feel there is not enough
750498 - time to learn commands that are not needed frequently.  On 020110
750499 - Morris reported research showing most people use about 5% of the
750500 - features in Microsoft programs, ref SDS B4 CK4K, which lines up pretty
750501 - well with research cited on 000927 showing people accurately remember
750502 - only about 5% of information, commonly called the "gist." ref SDS 90
750503 - PO4F
750505 -         ..
750506 -        [On 021214 5% commands most users learn only small part of
750507 -        Microsoft programs menus complicated; people use familiar
750508 -        commands and cannot remember where commands are located that
750509 -        are not needed frequently. ref SDS C6 345O
750511 -         ..
750512 -        [On 061024 case study shows Knowledge Management efforts
750513 -        to perform a greater share of daily work with computers
750514 -        reduces productivity from rising mistakes when people
750515 -        cannot remember computer commands. ref SDS E7 9W4O
750517 -         ..
750518 -        [On 080318 study identifies commands used most frequently for
750519 -        Microsoft programs. ref SDS F2 K67M
750521 -  ..
750522 - On 000706 Morris said he does not have enough time to use Microsoft
750523 - features for managing action items. ref SDS 87 8505  On 010720 Morris
750524 - said people need to change attitudes to use Microsoft features for
750525 - improving management. ref SDS A7 0K5K
750527 -  ..
750528 - On 010924 Morris cited SDS design evoling to make SDS easier to learn
750529 - and use. ref SDS B0 X66J
750531 -  ..
750532 - Gates said today that the new Microsoft project hopes to simplify
750533 - performing tasks, like finding relevant information quickly when
750534 - needed, per above, ref SDS 0 EF5I, by integrating functions into a
750535 - natural flow of work without having to remember navigating through a
750536 - thicket of menus to execute commands.  Gates feels a user interface
750537 - that integrates commands can increase productivity of customers, as
750538 - explained by Landauer in his book "The Trouble with Computers,
750539 - reviewing limitations of GUI that hamper productivity, reported on
750540 - 950710. ref SDS 15 RS39
750541 -
750542 -        [On 021212 Mike Poremba planning to add outline support for
750543 -        Microsoft Windows and IE. ref SDS C4 TG92
750545 -         ..
750546 -        [On 021214 example difficulty figuring out which menus to
750547 -        navigate for connecting computers on a network to transfer
750548 -        files. ref SDS C5 0NW0
750550 -         ..
750551 -        [On 021223 another example of difficulty networking different
750552 -        Windows operating systems. ref SDS C7 EG3F
750554 -         ..
750555 -        [On 030823 example of SDS consolidating 23 steps to manage
750556 -        documents down to 3. ref SDS D5 AT4H
750558 -         ..
750559 -        [On 061024 case study shows Knowledge Management efforts
750560 -        to perform a greater share of daily work with computers
750561 -        reduces productivity from rising mistakes when people
750562 -        cannot remember computer commands. ref SDS E7 9W4O
750564 -      ..
750565 -     Sharepoint reviewed on 020822 enables a digital dashboard that
750566 -     Microsoft explains in a manner that shows efforts to integrate and
750567 -     consolidate tasks, ref SDS C0 H2YS, was not cited by Bill Gates
750568 -     during the interview today.
750569 -
750570 -        [On 060211 Microsoft "dashboard" standard to integrate and
750571 -        navigate mutliple tasks adopted by Iris open source technology
750572 -        developed by SRI CALO project sponsored by DARPA reported by
750573 -        Jack Park. ref SDS E4 JP7I
750575 -  ..
750576 - Microsoft's new project to integrate features so that complementary
750577 - commands and functions are accomplished seemlessly without the user
750578 - having to remember complicated sequences and menus, reflects the SDS
750579 - design of automated integration explained in POIMS, ref OF 1 8559,
750580 - Improvements to SDS reported on 000824 illustrate how integration
750581 - planned by Microsoft for future products improves productivity.
750582 - ref SDS 89 0001  A big part of the solution is effective ergonomic
750583 - design for performing work, reported on 001206. ref SDS 94 PK4H
750584 -
750585 -      An example of how user's benefit from simplifying complex tasks,
750586 -      is reported on 021106. ref SDS C3 NZ4G
750588 -         ..
750589 -        [On 030119 Gary cites importance of integration to
750590 -        enable a new way of working. ref SDS C8 346X
750592 -         ..
750593 -        [On 030731 further integration of SDS tasks and functions.
750594 -        ref SDS D3 0G6H
750596 -         ..
750597 -        [On 030809 consolidate tasks for context management in subject
750598 -        index. ref SDS D4 RA4L
750600 -  ..
750601 - Gates expects to obtain internal concensus in a few months on the
750602 - feasibility of the new project, and then plans to have a product on
750603 - the market to implement these objectives in 2 - 3 years.
750605 -  ..
750606 - Challenges that await Microsoft include...
750608 -         ..
750609 -    1.  On 951011 Morris Jones reported that software engineers don't
750610 -        know what to program that improves management. ref SDS 17 1341
750612 -         ..
750613 -    2.  On 000324 Lee Iverson reported research by SRI showing firms
750614 -        that tried to develop integrated technology that improves
750615 -        management failed. ref SDS 81 4877
750617 -         ..
750618 -    3.  On 000615 OHS/DKR team meeting at SRI gave up trying to develop
750619 -        Knowledge Management. ref SDS 86 6271
750621 -         ..
750622 -    4.  On 001127 Eric Armstrong reported that advancing beyond
750623 -        information technology is very complex. ref SDS 92 0001
750625 -         ..
750626 -    5.  On 001130 IBM failed to convert Lotus Notes into support for
750627 -        Knowledge Management. ref SDS 93 F26K
750629 -         ..
750630 -    6.  On 011003 Jack Park reports that years of research yielded no
750631 -        clues about how to advance beyond information technology.
750632 -        ref SDS B1 O74L
750634 -         ..
750635 -    7.  On 020608 Dave Snowden reports research at IBM shows that
750636 -        efforts to advance beyond inforation technology have not met
750637 -        expectations. ref SDS B9 ZN6I
750638 -
750639 -
750640 -
750641 -
750642 -
750643 -
7507 -

SUBJECTS
XML Determined to be Future Opportunity to Improve Productivity in 5
XML Next Wave Productivity in 5 Years, Balmer, 010521
XML - Extended Markup Language
XML Tools Web Pages AI Use Software Email for Collaboration Ontology
XML SGML Supports Atomic Data Structure Secret Knowledge Management

9607 -
960801 -  ..
960802 - XML Next Killer App in 5 Years
960803 - Microsoft Plans to Increase Productivity by Selling XML Products
960804 -
960805 - Follow up ref SDS 99 8Y8H.
960806 -
960807 - Bill Gates did not say anything about XML or the special project that
960808 - Steve Balmer discused on 010510.
960809 -
960810 -
960811 -
960812 -
960813 -
960814 -
960815 -
960816 -
960817 -
960818 -
960819 -
960820 -
960821 -
960822 -
9609 -