THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: December 12, 2002 03:13 PM Thursday; Rod Welch

Mike Poremba submits proposed agenda for meeting.

1...Summary/Objective
2...Agenda for Meeting with Mike Poremba
....Overview
...........Rewrite POIMS and Communication Metrics
...........SDS Progress Since Meeting With Mike on 020522
....Review progress regarding SDS
......................Ease of use may not be the issue Mike has in
......................Ease of learning is a bigger challenge under the
........Mike's Outline Program Nearing Completion

ACTION ITEMS.................. Click here to comment!

1...Need analysis showing Knownspace capabilities

CONTACTS 
0201 - Poremba Consulting
020101 - Mr. Michael Poremba; 415 819 9660

SUBJECTS
SDS Development Interface Inquiry to Improve SDS
Poremba, Mike Interested in Working on SDS Interface Seems Familiar w
Poremba, Mike Meeting to Observe SDS and Discuss Com Metrics
Agenda Requested for Meeting Mike Requests

2706 -
2706 -    ..
2707 - Summary/Objective
2708 -
270801 - Follow up ref SDS 50 0068.
270802 -
270803 - Received ref DRT 1 0001 from Mike submitting a proposed agenda for a
270804 - meeting he suggested in his letter received on 021206, ref SDS 50 0001
270805 - At that time an email to Mike asked for agenda ideas. ref SDS 50 0068
270807 -  ..
270808 - A copy went to Gary Johnson for comments, ref DRT 1 00W3, per planning
270809 - on 021206. ref SDS 50 WC6K
270811 -  ..
270812 - Submitted an email to Mike proposing a meeting next week to discuss
270813 - his agenda.  By that time Gary may be able to submit additional issues
270814 - and/or perspective to make discussion with Mike productive.
270815 -
270816 -      [On 021213 meeting scheduled for 021218 1000. ref SDS 52 0001
270817 -
270818 -      [On 021214 Gary submitted comments. ref SDS 53 HN5G
270820 -  ..
270821 - Mike's email today is in HTML format; took about 30 minutes to
270822 - organize into a workable instrument, per request on 021206.
270823 - ref SDS 50 DX3H
270825 -  ..
270826 - This sets a good baramoter for productivity.  As we go forward, can
270827 - work on getting this down to a few minutes or less.  That would save a
270828 - lot of time and money.
270829 -
270831 -  ..
270832 - Agenda for Meeting with Mike Poremba
270833 -
270834 -
270835 -    Overview
270836 -
270837 -       1.  Feedback on the analysis I sent to you and Gary What are
270838 -           your thoughts on the following:, ref DRT 1 M08K
270840 -            ..
270841 -           Rewrite POIMS and Communication Metrics
270842 -
270843 -           Rod, what's your response to my suggestion of rewriting
270844 -           these documents?
270845 -
270846 -              Have not seen where Mike has presented this idea.  Need
270847 -              link to the record showing analysis of objectives and
270848 -              work plan??
270849 -
270850 -                 [On 021214 Gary Johnson support's publishing writing
270851 -                 to explain SDS and Com Metrics using professional
270852 -                 authors. ref SDS 53 36GH
270854 -               ..
270855 -              Gary Johnson proposed on 021119 work on POIMS and NWO.
270856 -              ref SDS 46 VP4I
270858 -               ..
270859 -              This afternoon, John Deneen discussed getting some
270860 -              articles written on SDS, which is somewhat in the area
270861 -              Mike discusses today. ref SDS 51 QD6K
270863 -          ..
270864 -         [On 021217 Mike concerned that others might "steal" or take
270865 -         advantage of ideas in SDS without crediting Welch. ref SDS 54
270866 -         3Z9K
270867 -
270869 -            ..
270870 -           SDS Progress Since Meeting With Mike on 020522
270871 -
270872 -
270873 -       2.  Conversation on status of SDS project
270874 -
270875 -           Rod, I'd like to hear how things are progressing regarding
270876 -           SDS. As you know, I'm interested in what you've come up
270877 -           with, and would love to see it advanced beyond your own
270878 -           personal use. ref DRT 1 056F
270880 -          ..
270881 -         [On 021217 Mike concerned that others might "steal" or take
270882 -         advantage of ideas in SDS without crediting Welch. ref SDS 54
270883 -         3Z9K
270885 -               ..
270886 -           a. On 020729 met with Pat Lincoln and agreed on draft
270887 -              language for endorsement letter by SRI. Finalization of
270888 -              the draft is pending completion by Rod. ref SDS 33 4K6G
270890 -               ..
270891 -           b. Prior to meeting with Pat, on 020608 the manager of IBM's
270892 -              KM program, Dave Snowden, reported in an article that KM
270893 -              has failed, ref SDS 30 ZN6I, further showing there is no
270894 -              competition for the SDS program.
270896 -               ..
270897 -           c. For example, in August new information demonstrated a
270898 -              powerful KM dilemma.  Key aspects of KM design proferred
270899 -              over the past few years have been abandoned by KM
270900 -              experts....
270902 -               ..
270903 -              KM experts fail to perform KM.. 020812, ref SDS 34 TV9K
270904 -              Linking abandoned.............. 020820, ref SDS 35 UV6G
270905 -              Accuracy abandoned............. 020820, ref SDS 36 V66I
270906 -              Analysis advocated but not
270907 -              performed...................... 020822, ref SDS 37 IO7G
270908 -              Metadata (organize) abandoned.. 021031, ref SDS 42 VX4J
270910 -               ..
270911 -              This record shows that KM remains a secret of SDS under
270912 -              the record on 000425, ref SDS 15 0480, and for the reasons
270913 -              on 010924. ref SDS 24 JS6G
270915 -               ..
270916 -           d. POIMS explains that converting information into knowledge
270917 -              takes "intelligence" comprised of organization, analysis,
270918 -              alignment, summary and feedback. ref OF 2 0367  People
270919 -              have tried in various ways to support organization,
270920 -              analysis and alignment individually, but now abandon
270921 -              these ingredients as unnecessary overkill, because each
270922 -              by itself makes no appreciable increase in productivity.
270923 -              Only an integrated design makes any of the ingredients
270924 -              effective, because they are complementary.  This is hard
270925 -              to discover, especially since two (2) more ingredients
270926 -              are needed that so far have not been addressed.  The
270927 -              result is an innovation loop causing people to return to
270928 -              the comfort of information management that is well
270929 -              understood from experience over the past two millennia.
270931 -               ..
270932 -              Lack of competition is an advantage.  No competition,
270933 -              however, presents credibility issues, and where many have
270934 -              tried with great effort and expectation, illustrated by
270935 -              the meeting at SRI on 000324, ref SDS 14 4877, the
270936 -              disappointment of failure causes feelings of doubt and
270937 -              anger that prevent acceptance of successful initiatives,
270938 -              like SDS, e.g., on 010426, ref SDS 22 657O, and earlier
270939 -              on 001126. ref SDS 20 T63N  In other words, without
270940 -              competitors, frustration, skepticism, envy and despair,
270941 -              poisen the wells of desire to improve, and weaken
270942 -              emotional strength to investigate and pilot test SDS.  As
270943 -              with all things, the binary structure of competition has
270944 -              plusses and minuses.
270946 -               ..
270947 -           e. Lack of competition under para b - d should strengthen
270948 -              SRI's endorsement of SDS because powerful dilemmas seem
270949 -              to prevent discovering a KM design by others, observed by
270950 -              Eric Armstrong on 001122, ref SDS 19 0001  If there is to
270951 -              be progress, SDS is the only real choice for the period
270952 -              ahead.  This proposition has taken a few months to
270953 -              capture and understand, while working on other tasks, per
270954 -              below, ref SDS 0 WT36, but, now we are nearing completion
270955 -              and so are prepared to propose a stronger endorsement by
270956 -              SRI.
270958 -               ..
270959 -           f. Learned on 020820 that people are giving up on accuracy
270960 -              because linking for an audit trail to organizational
270961 -              memory takes too much time using Microsoft technology
270962 -              that everybody likes. ref SDS 35 O1QQ  This experience
270963 -              causes a mental block that prevents people from using
270964 -              other tools to save time and money.  On 020905 contacted
270965 -              engineer with DCMA and did an experiment to prove people
270966 -              can learn to use good management in a few seconds, and
270967 -              this experience enables discovery that SDS makes good
270968 -              management fast and easy. ref SDS 39 DH6G
270970 -               ..
270971 -           g. Learned that good theory and good explanation alone do
270972 -              not help people overcome ignorance, fear and denial that
270973 -              good management saves time and money.  Since human mental
270974 -              biolody creates an overwhelming tendency to get by using
270975 -              bad management, explained in POIMS, ref OF 2 8536, only
270976 -              direct personal experience and the weight of experience
270977 -              by others can help people adopt a new way of working to
270978 -              save time and money, under the rule that experience is
270979 -              the best teacher, noted by Einstein, reviewed on 991124.
270980 -              ref SDS 13 3066  Experience by others associated with
270981 -              links to theory helps educate people about potential for
270982 -              improvement, and removes the stigma of being out of step
270983 -              with the surrounding culture, described as arcane on
270984 -              020823, ref SDS 38 NS9M, and funny and alien on 990713.
270985 -              ref SDS 12 2150
270987 -               ..
270988 -              An example, is Mike's comment during the meeting on
270989 -              020522 that only Rod is doing Knowledge Management, and
270990 -              this causes others to give up, ref SDS 28 ZC6G, cited on
270991 -              020608. ref SDS 30 QV5G
270993 -               ..
270994 -           h. As a result, asked Gary Johnson to try SDS in order to
270995 -              determine if other people can save time and money using
270996 -              good management practice.  On 020924 Gary received the
270997 -              SDS program. ref SDS 40 0001  After ironing out some
270998 -              installation issues, e.g., on 021109, ref SDS 44 YX7I,
270999 -              Gary has made good progress learning and using SDS.
271001 -               ..
271002 -              Review on 021126 shows work on adding links between daily
271003 -              working information, and discussion of KM, SDS and Com
271004 -              Metrics linked to explanations on implementing POIMS,
271005 -              NWO, and other publications, ref SDS 48 WZQY, per
271006 -              planning on 011210 for growing a culture of knowledge
271007 -              that fosters new attitudes. ref SDS 26 516O
271009 -               ..
271010 -           i. On 021125 began considering phase II of Gary becoming
271011 -              involved with SDS that will consider over the next few
271012 -              weeks developing ideas for product development.  Target
271013 -              date for submission is 030110. ref SDS 47 YF35
271015 -               ..
271016 -           j. During this period when Gary has been learning SDS, he
271017 -              has encouraged important improvements, and contributed on
271018 -              getting things done, e.g., on 021027, ref SDS 41 0001,
271019 -              and on 021119, ref SDS 45 0001  This improved progress on
271020 -              program development, but delayed analysis of the record
271021 -              on KM dilemma's that is needed to finalize the
271022 -              endorsement from SRI, per above, ref SDS 0 WS98, because
271023 -              of limited time, as Mike notes below. ref SDS 0 7M7R
271025 -               ..
271026 -           k. Successful experience with Gary learning and using SDS
271027 -              has led to efforts for others to try.
271029 -               ..
271030 -              John Deneen was here today about installing SDS for a
271031 -              similar 3 month evaluation, aimed at supporting
271032 -              marketing.  John's interest in SDS is based on work with
271033 -              the OHS/DKR effort. ref SDS 51 4LO4
271035 -               ..
271036 -              Bill DeHart will get SDS installed this weekend on
271037 -              021214.  Bill works at PG&E, and was favorably impressed
271038 -              by experience using SDS work product, as shown in his
271039 -              memo on 941229. ref DRP 2 0001
271041 -               ..
271042 -           l. Getting more people using SDS and putting records on the
271043 -              Internet demonstrate that anyone can use good management
271044 -              to save time and money.  This changes attitudes that
271045 -              resist improvement, noted by Gary Johnson on 020618.
271046 -              ref SDS 31 MU6H  Mike asked about the number of people
271047 -              using SDS during the meeting on 020522. ref SDS 28 01QR
271048 -
271049 -                 [On 021228 SDS records saved time and money; request
271050 -                 to keep up good work. ref SDS 55 JI6O
271052 -               ..
271053 -           m. Getting more people linking explanations of SDS and
271054 -              anlaysis of KM to theory of Com Metrics in POIMS, NWO,
271055 -              Typical Day Scenario and other publications on SDS, makes
271056 -              ideas more familiar on adding intelligence to managemnt
271057 -              by integrating time and information to grow knowledge. As
271058 -              explained above, ref SDS 0 WS5N, writing with links
271059 -              between work product and underlying theory that enables
271060 -              the work product educates people through repeated
271061 -              exposure to a new way of working, explained on 001219.
271062 -              ref SDS 21 4W4L
271064 -               ..
271065 -           n. Should finalize endorsement from SRI in next few weeks,
271066 -              and if Pat Lincoln is still favorable to endorsement,
271067 -              then will use this to attract interest of others.
271069 -               ..
271070 -           o. Want to obtain endorsement from Tom Benero a contracting
271071 -              officer for the US government, who worked with SDS at
271072 -              USACE in 1996, and recently agreed to consider
271073 -              endorsement, which may be helpful in securing an order.
271075 -            ..
271076 -       3.  Brief report on the status of my own web application for
271077 -           collaborative writing, ref DRT 1 00WS
271079 -            ..
271080 -           To catch you up on what I've accomplished in the past
271081 -           half-year, and some key lessons that I've learned along the
271082 -           way.
271083 -
271085 -     ..
271086 -    Review progress regarding SDS
271087 -
271088 -       1.  Accomplishments to date
271089 -
271090 -           Results of Gary's analysis and trial, ref DRT 1 5P4U
271091 -
271092 -              See comments above. ref SDS 0 SH3F
271094 -            ..
271095 -       2.  Current strategy
271096 -
271097 -           a.  Strategy for re-implementing SDS, ref DRT 1 0586
271098 -
271099 -               What kind of strategy is most appealing?
271101 -                    ..
271102 -               1.  Re-implement SDS as a Windows or Java application
271103 -                   Targeted towards individual end-users.
271104 -
271105 -                      See discussion on Gary's review, above.
271106 -                      ref SDS 0 7L44
271107 -
271108 -                      See discussion of targeting end users, above.
271109 -                      ref SDS 0 WT4J
271111 -                       ..
271112 -                      On 020531 Mike commented on difficulty creating
271113 -                      SDS as a Java application because requirements
271114 -                      for responsiveness to leverage thinking would be
271115 -                      difficult to accomplish using web-applications
271116 -                      with records on the Internet. ref SDS 29 5W9J
271118 -                          ..
271119 -                         [On 021214 Gary Johnson comments that Java may
271120 -                         not an effective method to implement SDS.
271121 -                         ref SDS 53 LN5G
271123 -                          ..
271124 -                         [On 060211 Open Iris Java web-application SRI
271125 -                         CALO project sponsored by DARPA, ref SDS 57
271126 -                         YY5K, seems conflicting with mistaken worry on
271127 -                         030527 about loss of confidentiality using SDS
271128 -                         records not produced on the Internet,
271129 -                         ref SDS 56 ZU3G; pilot test indicates Iris too
271130 -                         slow for supporting daily work. ref SDS 57
271131 -                         055L
271133 -                    ..
271134 -               2.  Integrate key functionality into more sophisticated
271135 -                   tools For example, Knownspace Helium ref DRT 1 1696
271136 -
271137 -                      Need analysis showing Knownspace capabilities
271138 -                      and ability to support SDS functions.
271140 -                    ..
271141 -               3.  Focus on selling management consulting services
271142 -
271143 -                   What about SDS? ref DRT 1 00YW
271144 -
271145 -                      Meeting with John Deneen today focused on plans
271146 -                      for selling SDS product and consulting services,
271147 -                      ref SDS 51 4J5I,
271149 -                       ..
271150 -                      Efforts to get others using SDS and producing
271151 -                      records makes it harder for customers to avoid
271152 -                      opportunity to save time and money.  Selling to
271153 -                      individuals often turns on quirky issues
271154 -                      day-to-day, but fostering a culture of knowledge
271155 -                      builds inertia that may one day explode into a
271156 -                      new market that demands technology for saving
271157 -                      time and money.  Our goal is to continue
271158 -                      improving ability to save time and money.
271160 -                ..
271161 -           b.  Work plan
271162 -
271163 -               What are your next steps? ref DRT 1 06ZH
271164 -
271165 -               1.  There are so many ideas in SDS that are worthy of
271166 -                   re-implementing elsewhere Ease-of-use will be
271167 -                   important.
271169 -          ..
271170 -         [On 021217 Mike concerned that others might "steal" or take
271171 -         advantage of ideas in SDS without crediting Welch. ref SDS 54
271172 -         3Z9K
271174 -                       ..
271175 -                      Ease of use may not be the issue Mike has in
271176 -                      mind.  Integrated design and flexible structure
271177 -                      of SDS make good management fast and easy, as
271178 -                      explained in POIMS, ref OF 2 M17I, but this will
271179 -                      never be as easy as bad management, as reported
271180 -                      on 000920. ref SDS 17 T33H  SDS is more fun than
271181 -                      bad management, as explained in 001004,
271182 -                      ref SDS 18 6N9G, but requires learning and using
271183 -                      SDS over a period of time to experience deferred
271184 -                      rewards of knowledge.
271186 -                       ..
271187 -                      Ease of learning is a bigger challenge under the
271188 -                      record on 890809, ref SDS 1 6162, and on 920215.
271189 -                      ref SDS 2 5820  Later on 960721 people are afraid
271190 -                      about learning to press buttons that make saving
271191 -                      time and money fast and easy. ref SDS 7 W474
271192 -                      People have a biological drive for "effectance"
271193 -                      in order to survive, see on 950710. ref SDS 6
271194 -                      0738  Investing time to learn delays getting
271195 -                      things done in the moment hoping to be more
271196 -                      effective after learning new skills.  Learning
271197 -                      however is frustrating when performed through
271198 -                      trial and error.  People prefer to avoid the
271199 -                      trauma of not being effective by continuing to
271200 -                      rely, instead, on doing familiar things in
271201 -                      familiar ways that are effective in some degree,
271202 -                      noted by Grove, reviewed on 980307. ref SDS 8
271203 -                      3740  Convincing people to voluntarily experience
271204 -                      frustration from giving up familiar ways to
271205 -                      acquire new skills for pressing buttons, requires
271206 -                      proof of reward, or direction from management,
271207 -                      noted by Grove also on 980307, ref SDS 9 1660,
271208 -                      under Drucker's analysis of theory X and thery Y
271209 -                      methods to change attitudes, reviewed on 931130.
271210 -                      ref SDS 5 9677  Gary Johnson notes this is a
271211 -                      continuing challenge for SDS, as it is for
271212 -                      Microsoft under Bill Gates' announcement on
271213 -                      021108 that Microsoft plans to integrate commands
271214 -                      to improve productvitity, like SDS does.
271215 -                      ref SDS 43 EFBE  Winning customers for saving
271216 -                      time and money requires evidence that tools and
271217 -                      skills improve the work.  Higher rewards for
271218 -                      better management, especially at the level of
271219 -                      thinking, remembering and communicating, are not
271220 -                      well established in the liturature.  USACE's
271221 -                      report on 971007 provides some evidence of higher
271222 -                      rewards using SDS. ref DRP 4 0001  SDS records on
271223 -                      the Internet provide proof that better work can
271224 -                      be created consistently, which some people
271225 -                      recognize in varying degrees, shown on 010907,
271226 -                      ref SDS 23 0P8P  Consulting and/or a professional
271227 -                      role shows the model of a pilot to "fly" SDS,
271228 -                      explained in NWO, ref OF 4 6369, that enables
271229 -                      transformation without everyone having to learn
271230 -                      to push new buttoms all at once.
271232 -                       ..
271233 -                      This means there are specific things to work on
271234 -                      to influence transformation...
271235 -
271236 -                        1.  Make SDS easier to learn within existing
271237 -                            attitudes.
271238 -
271239 -                            The record on 990530 shows how; it explains
271240 -                            linking in SDS has always been fast and
271241 -                            easy by pushing buttons.  But learning to
271242 -                            push buttons in the right sequence took
271243 -                            trial and error.  This was frustrating so
271244 -                            people decided linking is overkill, per
271245 -                            above. ref SDS 0 7M3J  On 990530 steps for
271246 -                            linking were consolidated into a single
271247 -                            step of pressing Enter or double clicking.
271248 -                            ref SDS 11 EI50  That is fast and easy to
271249 -                            do and to learn, and so changes attitudes
271250 -                            about using good management to improve
271251 -                            accuracy, which is the purpose of links.
271253 -                             ..
271254 -                        2.  Demonstrate many people can produce SDS
271255 -                            records so that working intelligently does
271256 -                            not seem beyond reach, and so does not
271257 -                            incite attitudes that good management is
271258 -                            overkill.
271260 -                             ..
271261 -                        3.  Present evidence of rewards from saving
271262 -                            time and money that change attitudes.
271264 -                             ..
271265 -                        4.  Do assignments to increase the evidence
271266 -                            showing rewards that change attitudes.
271268 -                             ..
271269 -                        5.  Provide Com Metrics services that enable
271270 -                            people to discover benefits without having
271271 -                            to learn to push new buttons, which grows
271272 -                            desire to exercise the power of knowledege
271273 -                            that changes attitudes about learning.
271274 -
271276 -                    ..
271277 -               2.  Porting SDS to another environment is, essentially,
271278 -                   a rewrite There's no such thing as an application
271279 -                   "port" that involves changing programming
271280 -                   environments. These are called application
271281 -                   "rewrites". ref DRT 1 170F
271282 -
271283 -                      See planning above. ref SDS 0 7L44
271285 -                    ..
271286 -               3.  A rewrite should progress in small steps Modern
271287 -                   software development usually involves continuous
271288 -                   incremental improvement through a series of many
271289 -                   low-risk goals, rather than large ambitious
271290 -                   projects. ref DRT 1 P1QP
271291 -
271292 -                      One initial goal is to update the C version of
271293 -                      Medit to support SDS to use memory above DOS
271294 -                      limit of 640K.
271296 -                       ..
271297 -                      Once that is accomplished, progress may be
271298 -                      possible on the user interface without complete
271299 -                      re-write.  Experience working with SDS helps
271300 -                      people understand what to re-write.
271302 -                    ..
271303 -               4.  No one person can do it themselves You're talking
271304 -                   about a multi-person project. ref DRT 1 0QQU
271305 -
271306 -                      Good point.
271308 -                    ..
271309 -               5.  Recouping on investment is challenging Covering the
271310 -                   costs of creating such software applications is
271311 -                   challenging. Profiting is even more difficult.
271312 -                   ref DRT 1 01QX
271313 -
271314 -                      Launching disruptive technology is often slow and
271315 -                      challenging for developers, and more so for
271316 -                      established manufacturers driven by the need to
271317 -                      generate revenue to produce what customers say
271318 -                      they want, and so must ignore investment to
271319 -                      discover what customers need.  When customers
271320 -                      eventually get around to wanting what they need,
271321 -                      the established order is disrupted.  Small firms
271322 -                      able to adjust grow, and large firms driven by
271323 -                      cultural inertia of past success decline, as
271324 -                      reported on 990527. ref SDS 10 1890 and
271325 -                      ref SDS 10 4077  An example is the record on
271326 -                      990713. ref SDS 12 2150
271328 -                    ..
271329 -               6.  Few people have such a practical vision of
271330 -                   information management. ref DRT 1 01RR
271332 -          ..
271333 -         [On 021217 Mike concerned that others might "steal" or take
271334 -         advantage of ideas in SDS without crediting Welch. ref SDS 54
271335 -         3Z9K
271336 -
271337 -                   But how to exploit it? ref DRT 1 01RR
271338 -
271339 -                      IBM, Microsoft, Oracle, and many other excellent
271340 -                      companies have a powerful vision for information
271341 -                      management, explained in the record on 931008.
271342 -                      ref SDS 3 2526  POIMS explains success advancing
271343 -                      the vision of information management has created
271344 -                      a new world order that compresses time and
271345 -                      distance, ref OF 2 0307, which necessarily grows
271346 -                      demand for solving the growing mountain of
271347 -                      problems caused by information management that
271348 -                      overwhelm human capacity to cope in a more
271349 -                      complex world.
271351 -                       ..
271352 -                      The vision of Com Metrics is to advance beyond
271353 -                      information management by adding intelligence to
271354 -                      grow knowledge through a concept of investing
271355 -                      intellectual capital. ref OF 2 1101  POIMS
271356 -                      describes a spreadsheet for knowledge and
271357 -                      Knowledge Space. ref OF 2 034J Information in
271358 -                      this vision is an ingredient that drives demand
271359 -                      for SDS work product, called the "record,"
271360 -                      "intelligence," "knowledge," "ideas," see POIMS.
271361 -                      ref OF 2 2300
271363 -                       ..
271364 -                      Exploiting knowledge management requires having a
271365 -                      solution available when demand rises to the level
271366 -                      of intolerance for bumbling, loss, conflict,
271367 -                      crisis and calamity under the status quo using
271368 -                      information management.  At this time, evidence
271369 -                      reported on 000425 indicates SDS is the only
271370 -                      solution available, ref SDS 15 0480, and is likely
271371 -                      to remain so for reasons on 010924. ref SDS 24
271372 -                      JS6G  Making the SDS solution fast and easy to
271373 -                      learn lowers the bar of frustration people must
271374 -                      experience in order to try a new way of working,
271375 -                      per point 1. ref SDS 0 7M3J  In any case, these
271376 -                      are opposing curves, rising and descending.  When
271377 -                      rising demand from the failure of information
271378 -                      management crosses the falling level of effort to
271379 -                      learn SDS, sales should rise to exploit the
271380 -                      vision of Com Metrics.
271381 -
271382 -
271383 -
271384 -
271385 -
271386 -
271387 -
2714 -

SUBJECTS
Outline Program Eric Consulting to Assist Mike Poremba Develop Outlin
Outline Program Venture Failed 20 Years Ago

4204 -
420501 -         ..
420502 -        Mike's Outline Program Nearing Completion
420503 -
420504 -        Follow up ref SDS 50 TG92.
420505 -
420506 - Mike continues...
420507 -
420508 -    Developing a web-based collaborative writing tool Since we last
420509 -    met, I've made good progress on my web site for collaborative
420510 -    writing. ref DRT 1 5Q6P
420512 -            ..
420513 -       1.  Accomplishments to date
420514 -
420515 -           a.  Web-based outline editor
420516 -
420517 -               Works in IE/Windows
420518 -
420519 -                 Is the email received today an example of work
420520 -                 product?
420522 -                  ..
420523 -                 How will Mike's Outline feature fare in relation to
420524 -                 90% of Microsoft features under Windows and IE that
420525 -                 users evidently ignore, according to Bill Gates,
420526 -                 interviewed on 021108? ref SDS 43 EFBE
420528 -                ..
420529 -           b.  Backend database for storing outlines
420530 -
420531 -               Relational database for storing managed content.
420532 -               ref DRT 1 628U
420533 -
420534 -                 Is there an example of "managed" content and/or an
420535 -                 explanation that shows what people do to create
420536 -                 managed content, and how this saves time and money?
420538 -                ..
420539 -           c.  Basic user registration and authentication system
420540 -
420541 -               Allows user to create an account, log into secure web
420542 -               site, and maintain account. ref DRT 1 01TX
420543 -
420544 -                 Is this the way weblogs work?
420546 -                ..
420547 -           d.  Secure spaces for collaborating on outlines
420548 -
420549 -               Backend support for secure shared workspaces where users
420550 -               can collaborate on writings. ref DRT 1 01US
420551 -
420552 -                 How is outlined content integrated with other
420553 -                 content?
420555 -                ..
420556 -           e.  User home page
420557 -
420558 -               A user's index of their content. ref DRT 1 01UX
420559 -
420560 -                 Is this like metadata reviewed recently on 021031?
420561 -                 ref SDS 42 VX4J
420563 -            ..
420564 -       2.  Current work plan
420565 -
420566 -           a.  Business strategy
420567 -
420568 -               1.  Meet with Eric Armstrong for his perspective
420569 -
420570 -                   Eric has offered to serve as a sounding board for
420571 -                   ideas on how I should direct my focus to exploit the
420572 -                   technology I've developed. ref DRT 1 01VR
420573 -
420574 -                      Eric has important experience developing outline
420575 -                      products, reported on 000517. ref SDS 16 N25M
420577 -                       ..
420578 -                      Discussed similar issues with Mike on 020522.
420579 -                      ref SDS 28 XM9F
420581 -                    ..
420582 -               2.  Gain user base Goal is to get to 25 users who
420583 -                   have logged in 25 times. Product can then be called
420584 -                   successful, and worthy of following through on a
420585 -                   business plan. Until then, it's all talk.
420587 -                ..
420588 -           b.  Development
420589 -
420590 -               1.  Improve usability of user home page, ref DRT 1 01WT
420591 -
420592 -               2.  Finish tools for the creation and management of user
420593 -                   workspaces, ref DRT 1 12XY
420595 -                    ..
420596 -               3.  Improve collaboration features, ref DRT 1 01XQ
420597 -
420598 -                      Are there examples of work product that improve
420599 -                      collaboration, as discussed in NWO? ref OF 4 4077
420601 -                    ..
420602 -               4.  Enhance existing editor to work in other browsers
420603 -                   IE/Mac and Mozilla support. ref DRT 1 01XS
420604 -                   ..
420605 -               5.  Add functionality for threaded discussions.
420606 -                   ref DRT 1 MU5L
420607 -
420608 -
420609 -
420610 -
420611 -
420612 -
420613 -
420614 -
420615 -
420616 -
420617 -
420618 -
420619 -
420620 -
420621 -
420622 -
420623 -
4207 -
Distribution. . . . See "CONTACTS"