THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: December 12, 2002 03:13 PM Thursday; Rod Welch

Mike Poremba submits proposed agenda for meeting.

1...Summary/Objective
2...Agenda for Meeting with Mike Poremba
....Overview
...........Rewrite POIMS and Communication Metrics
...........SDS Progress Since Meeting With Mike on 020522
....Review progress regarding SDS
......................Ease of use may not be the issue Mike has in
......................Ease of learning is a bigger challenge under the
........Mike's Outline Program Nearing Completion

ACTION ITEMS.................. Click here to comment!

1...Need analysis showing Knownspace capabilities

CONTACTS 
0201 - Poremba Consulting                                                                                                                                                 
020101 - Mr. Michael Poremba; 415 819 9660                                                                                                                                

SUBJECTS
SDS Development Interface Inquiry to Improve SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Poremba, Mike Interested in Working on SDS Interface Seems Familiar w                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Poremba, Mike Meeting to Observe SDS and Discuss Com Metrics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Agenda Requested for Meeting Mike Requests                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
2706 -    ..
2707 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
2708 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270801 - Follow up ref SDS 50 0068.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270802 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270803 - Received ref DRT 1 0001 from Mike submitting a proposed agenda for a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270804 - meeting he suggested in his letter received on 021206, ref SDS 50 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270805 - At that time an email to Mike asked for agenda ideas. ref SDS 50 0068                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270807 -  ..
270808 - A copy went to Gary Johnson for comments, ref DRT 1 00W3, per planning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270809 - on 021206. ref SDS 50 WC6K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270811 -  ..
270812 - Submitted an email to Mike proposing a meeting next week to discuss                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270813 - his agenda.  By that time Gary may be able to submit additional issues                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270814 - and/or perspective to make discussion with Mike productive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270815 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270816 -            [On 021213 meeting scheduled for 021218 1000. ref SDS 52                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270817 -            0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270819 -             ..
270820 -            [On 021214 Gary submitted comments. ref SDS 53 HN5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270822 -             ..
270823 -            [On 021217 1000 meeting Mike discussing SDS implementing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
270824 -            POIMS and Communication Metrics. ref SDS 54 SF6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270826 -  ..
270827 - Mike's email today is in HTML format; took about 30 minutes to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
270828 - organize into a workable instrument, per request on 021206.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270829 - ref SDS 50 DX3H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270831 -  ..
270832 - This sets a good baramoter for productivity.  As we go forward, can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270833 - work on getting this down to a few minutes or less.  That would save a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270834 - lot of time and money.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270835 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270837 -  ..
270838 - Agenda for Meeting with Mike Poremba                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270839 - 
270840 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270841 -    Overview                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270842 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270843 -       1.  Feedback on the analysis I sent to you and Gary What are                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270844 -           your thoughts on the following:, ref DRT 1 M08K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270846 -            ..
270847 -           Rewrite POIMS and Communication Metrics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270848 -           
270849 -           Rod, what's your response to my suggestion of rewriting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270850 -           these documents?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270851 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270852 -              Have not seen where Mike has presented this idea.  Need                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270853 -              link to the record showing analysis of objectives and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270854 -              work plan??                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270855 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270856 -                 [On 021214 Gary Johnson support's publishing writing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270857 -                 to explain SDS and Com Metrics using professional                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270858 -                 authors. ref SDS 53 36GH                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
270860 -               ..
270861 -              Gary Johnson proposed on 021119 work on POIMS and NWO.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270862 -              ref SDS 46 VP4I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270864 -               ..
270865 -              This afternoon, John Deneen discussed getting some                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270866 -              articles written on SDS, which is somewhat in the area                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270867 -              Mike discusses today. ref SDS 51 QD6K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270869 -          ..
270870 -         [On 021217 Mike concerned that others might "steal" or take                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
270871 -         advantage of ideas in SDS without crediting Welch. ref SDS 54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270872 -         3Z9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270873 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270875 -            ..
270876 -           SDS Progress Since Meeting With Mike on 020522                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
270877 -           
270878 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270879 -       2.  Conversation on status of SDS project                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270880 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270881 -           Rod, I'd like to hear how things are progressing regarding                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270882 -           SDS. As you know, I'm interested in what you've come up                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270883 -           with, and would love to see it advanced beyond your own                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270884 -           personal use. ref DRT 1 056F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270886 -          ..
270887 -         [On 021217 Mike concerned that others might "steal" or take                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
270888 -         advantage of ideas in SDS without crediting Welch. ref SDS 54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270889 -         3Z9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270891 -               ..
270892 -           a. On 020729 met with Pat Lincoln and agreed on draft                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270893 -              language for endorsement letter by SRI. Finalization of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270894 -              the draft is pending completion by Rod. ref SDS 33 4K6G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270896 -               ..
270897 -           b. Prior to meeting with Pat, on 020608 the manager of IBM's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270898 -              KM program, Dave Snowden, reported in an article that KM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270899 -              has failed, ref SDS 30 ZN6I, further showing there is no                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270900 -              competition for the SDS program.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270902 -               ..
270903 -           c. For example, in August new information demonstrated a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270904 -              powerful KM dilemma.  Key aspects of KM design proferred                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270905 -              over the past few years have been abandoned by KM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
270906 -              experts....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270908 -               ..
270909 -              KM experts fail to perform KM.. 020812, ref SDS 34 TV9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270910 -              Linking abandoned.............. 020820, ref SDS 35 UV6G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270911 -              Accuracy abandoned............. 020820, ref SDS 36 V66I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270912 -              Analysis advocated but not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
270913 -              performed...................... 020822, ref SDS 37 IO7G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270914 -              Metadata (organize) abandoned.. 021031, ref SDS 42 VX4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270916 -               ..
270917 -              This record shows that KM remains a secret of SDS under                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270918 -              the record on 000425, ref SDS 15 0480, and for the reasons                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270919 -              on 010924. ref SDS 24 JS6G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270921 -               ..
270922 -           d. POIMS explains that converting information into knowledge                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270923 -              takes "intelligence" comprised of organization, analysis,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270924 -              alignment, summary and feedback. ref OF 2 0367  People                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
270925 -              have tried in various ways to support organization,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270926 -              analysis and alignment individually, but now abandon                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270927 -              these ingredients as unnecessary overkill, because each                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270928 -              by itself makes no appreciable increase in productivity.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270929 -              Only an integrated design makes any of the ingredients                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270930 -              effective, because they are complementary.  This is hard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270931 -              to discover, especially since two (2) more ingredients                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270932 -              are needed that so far have not been addressed.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270933 -              result is an innovation loop causing people to return to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270934 -              the comfort of information management that is well                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270935 -              understood from experience over the past two millennia.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270937 -               ..
270938 -              Lack of competition is an advantage.  No competition,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270939 -              however, presents credibility issues, and where many have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270940 -              tried with great effort and expectation, illustrated by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270941 -              the meeting at SRI on 000324, ref SDS 14 4877, the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270942 -              disappointment of failure causes feelings of doubt and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270943 -              anger that prevent acceptance of successful initiatives,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270944 -              like SDS, e.g., on 010426, ref SDS 22 657O, and earlier                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270945 -              on 001126. ref SDS 20 T63N  In other words, without                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270946 -              competitors, frustration, skepticism, envy and despair,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270947 -              poisen the wells of desire to improve, and weaken                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
270948 -              emotional strength to investigate and pilot test SDS.  As                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270949 -              with all things, the binary structure of competition has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270950 -              plusses and minuses.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270952 -               ..
270953 -           e. Lack of competition under para b - d should strengthen                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270954 -              SRI's endorsement of SDS because powerful dilemmas seem                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270955 -              to prevent discovering a KM design by others, observed by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270956 -              Eric Armstrong on 001122, ref SDS 19 0001  If there is to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270957 -              be progress, SDS is the only real choice for the period                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270958 -              ahead.  This proposition has taken a few months to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270959 -              capture and understand, while working on other tasks, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270960 -              below, ref SDS 0 WT36, but, now we are nearing completion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270961 -              and so are prepared to propose a stronger endorsement by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270962 -              SRI.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270964 -               ..
270965 -           f. Learned on 020820 that people are giving up on accuracy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270966 -              because linking for an audit trail to organizational                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270967 -              memory takes too much time using Microsoft technology                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270968 -              that everybody likes. ref SDS 35 O1QQ  This experience                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
270969 -              causes a mental block that prevents people from using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270970 -              other tools to save time and money.  On 020905 contacted                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270971 -              engineer with DCMA and did an experiment to prove people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270972 -              can learn to use good management in a few seconds, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270973 -              this experience enables discovery that SDS makes good                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270974 -              management fast and easy. ref SDS 39 DH6G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
270976 -               ..
270977 -           g. Learned that good theory and good explanation alone do                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270978 -              not help people overcome ignorance, fear and denial that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270979 -              good management saves time and money.  Since human mental                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
270980 -              biolody creates an overwhelming tendency to get by using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270981 -              bad management, explained in POIMS, ref OF 2 8536, only                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270982 -              direct personal experience and the weight of experience                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270983 -              by others can help people adopt a new way of working to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270984 -              save time and money, under the rule that experience is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
270985 -              the best teacher, noted by Einstein, reviewed on 991124.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270986 -              ref SDS 13 3066  Experience by others associated with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
270987 -              links to theory helps educate people about potential for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270988 -              improvement, and removes the stigma of being out of step                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
270989 -              with the surrounding culture, described as arcane on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
270990 -              020823, ref SDS 38 NS9M, and funny and alien on 990713.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270991 -              ref SDS 12 2150                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270993 -               ..
270994 -              An example, is Mike's comment during the meeting on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270995 -              020522 that only Rod is doing Knowledge Management, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270996 -              this causes others to give up, ref SDS 28 ZC6G, cited on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270997 -              020608. ref SDS 30 QV5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
270999 -               ..
271000 -           h. As a result, asked Gary Johnson to try SDS in order to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271001 -              determine if other people can save time and money using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271002 -              good management practice.  On 020924 Gary received the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271003 -              SDS program. ref SDS 40 0001  After ironing out some                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271004 -              installation issues, e.g., on 021109, ref SDS 44 YX7I,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271005 -              Gary has made good progress learning and using SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271007 -               ..
271008 -              Review on 021126 shows work on adding links between daily                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271009 -              working information, and discussion of KM, SDS and Com                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271010 -              Metrics linked to explanations on implementing POIMS,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271011 -              NWO, and other publications, ref SDS 48 WZQY, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271012 -              planning on 011210 for growing a culture of knowledge                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271013 -              that fosters new attitudes. ref SDS 26 516O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271015 -               ..
271016 -           i. On 021125 began considering phase II of Gary becoming                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271017 -              involved with SDS that will consider over the next few                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271018 -              weeks developing ideas for product development.  Target                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271019 -              date for submission is 030110. ref SDS 47 YF35                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271021 -               ..
271022 -           j. During this period when Gary has been learning SDS, he                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271023 -              has encouraged important improvements, and contributed on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271024 -              getting things done, e.g., on 021027, ref SDS 41 0001,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271025 -              and on 021119, ref SDS 45 0001  This improved progress on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271026 -              program development, but delayed analysis of the record                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271027 -              on KM dilemma's that is needed to finalize the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271028 -              endorsement from SRI, per above, ref SDS 0 WS98, because                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271029 -              of limited time, as Mike notes below. ref SDS 0 7M7R                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271031 -               ..
271032 -           k. Successful experience with Gary learning and using SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271033 -              has led to efforts for others to try.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271035 -               ..
271036 -              John Deneen was here today about installing SDS for a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271037 -              similar 3 month evaluation, aimed at supporting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271038 -              marketing.  John's interest in SDS is based on work with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271039 -              the OHS/DKR effort. ref SDS 51 4LO4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271041 -               ..
271042 -              Bill DeHart will get SDS installed this weekend on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271043 -              021214.  Bill works at PG&E, and was favorably impressed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271044 -              by experience using SDS work product, as shown in his                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271045 -              memo on 941229. ref DRP 2 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271047 -               ..
271048 -           l. Getting more people using SDS and putting records on the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271049 -              Internet demonstrate that anyone can use good management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271050 -              to save time and money.  This changes attitudes that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271051 -              resist improvement, noted by Gary Johnson on 020618.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271052 -              ref SDS 31 MU6H  Mike asked about the number of people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271053 -              using SDS during the meeting on 020522. ref SDS 28 01QR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271054 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271055 -                 [On 021228 SDS records saved time and money; request                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271056 -                 to keep up good work. ref SDS 55 JI6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271058 -               ..
271059 -           m. Getting more people linking explanations of SDS and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271060 -              anlaysis of KM to theory of Com Metrics in POIMS, NWO,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271061 -              Typical Day Scenario and other publications on SDS, makes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271062 -              ideas more familiar on adding intelligence to managemnt                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271063 -              by integrating time and information to grow knowledge. As                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271064 -              explained above, ref SDS 0 WS5N, writing with links                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271065 -              between work product and underlying theory that enables                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271066 -              the work product educates people through repeated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271067 -              exposure to a new way of working, explained on 001219.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271068 -              ref SDS 21 4W4L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271070 -               ..
271071 -           n. Should finalize endorsement from SRI in next few weeks,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271072 -              and if Pat Lincoln is still favorable to endorsement,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271073 -              then will use this to attract interest of others.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271075 -               ..
271076 -           o. Want to obtain endorsement from Tom Benero a contracting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271077 -              officer for the US government, who worked with SDS at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271078 -              USACE in 1996, and recently agreed to consider                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271079 -              endorsement, which may be helpful in securing an order.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271081 -            ..
271082 -       3.  Brief report on the status of my own web application for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271083 -           collaborative writing, ref DRT 1 00WS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271085 -            ..
271086 -           To catch you up on what I've accomplished in the past                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271087 -           half-year, and some key lessons that I've learned along the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271088 -           way.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271089 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271091 -     ..
271092 -    Review progress regarding SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271093 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271094 -       1.  Accomplishments to date                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271095 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271096 -           Results of Gary's analysis and trial, ref DRT 1 5P4U                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271097 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271098 -              See comments above. ref SDS 0 SH3F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271100 -            ..
271101 -       2.  Current strategy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271102 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271103 -           a.  Strategy for re-implementing SDS, ref DRT 1 0586                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271104 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271105 -               What kind of strategy is most appealing?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271107 -                    ..
271108 -               1.  Re-implement SDS as a Windows or Java application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271109 -                   Targeted towards individual end-users.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271110 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271111 -                      See discussion on Gary's review, above.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271112 -                      ref SDS 0 7L44                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271113 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271114 -                      See discussion of targeting end users, above.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271115 -                      ref SDS 0 WT4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271117 -                       ..
271118 -                      On 020531 Mike commented on difficulty creating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271119 -                      SDS as a Java application because requirements                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271120 -                      for responsiveness to leverage thinking would be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271121 -                      difficult to accomplish using web-applications                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271122 -                      with records on the Internet. ref SDS 29 5W9J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271124 -                          ..
271125 -                         [On 021214 Gary Johnson comments that Java may                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271126 -                         not an effective method to implement SDS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271127 -                         ref SDS 53 LN5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271129 -                          ..
271130 -                         [On 040505 case study options for programming                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271131 -                         language to develop SDS Windows application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271132 -                         cites Mike's suggestion to consider Java.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271133 -                         ref SDS 57 418N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271135 -                          ..
271136 -                         [On 060211 1417 case study evaluating using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271137 -                         Java for Knowledege Management, ref SDS 58                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271138 -                         YY5K, too slow for to upgrade SDS. ref SDS 58                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271139 -                         OZ39                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271141 -                          ..
271142 -                         [On 060211 Open Iris Java web-application SRI                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271143 -                         CALO project sponsored by DARPA, ref SDS 58                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271144 -                         YY5K, seems conflicting with mistaken worry on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271145 -                         030527 about loss of confidentiality using SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271146 -                         records not produced on the Internet,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271147 -                         ref SDS 56 ZU3G; pilot test indicates Iris too                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271148 -                         slow for supporting daily work. ref SDS 58                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271149 -                         055L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271151 -                          ..
271152 -                         [On 081104 Morris started new development                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271153 -                         project create editor required for SDS to run                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271154 -                         on Intel 64-bit processors; starting with Java                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271155 -                         enables programmers to gain experience toward                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271156 -                         determining viability, and need to upgrade the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271157 -                         current assembly code. ref SDS 59 2W6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271159 -                    ..
271160 -               2.  Integrate key functionality into more sophisticated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271161 -                   tools For example, Knownspace Helium ref DRT 1 1696                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271162 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271163 -                      Need analysis showing Knownspace capabilities                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271164 -                      and ability to support SDS functions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271166 -                    ..
271167 -               3.  Focus on selling management consulting services                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271168 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271169 -                   What about SDS? ref DRT 1 00YW                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271170 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271171 -                      Meeting with John Deneen today focused on plans                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271172 -                      for selling SDS product and consulting services,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271173 -                      ref SDS 51 4J5I,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271175 -                       ..
271176 -                      Efforts to get others using SDS and producing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271177 -                      records makes it harder for customers to avoid                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271178 -                      opportunity to save time and money.  Selling to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271179 -                      individuals often turns on quirky issues                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271180 -                      day-to-day, but fostering a culture of knowledge                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271181 -                      builds inertia that may one day explode into a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271182 -                      new market that demands technology for saving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271183 -                      time and money.  Our goal is to continue                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271184 -                      improving ability to save time and money.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271186 -                ..
271187 -           b.  Work plan                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271188 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271189 -               What are your next steps? ref DRT 1 06ZH                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271190 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271191 -               1.  There are so many ideas in SDS that are worthy of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271192 -                   re-implementing elsewhere Ease-of-use will be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271193 -                   important.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271195 -          ..
271196 -         [On 021217 Mike concerned that others might "steal" or take                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271197 -         advantage of ideas in SDS without crediting Welch. ref SDS 54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271198 -         3Z9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271200 -                       ..
271201 -                      Ease of use may not be the issue Mike has in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271202 -                      mind.  Integrated design and flexible structure                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271203 -                      of SDS make good management fast and easy, as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271204 -                      explained in POIMS, ref OF 2 M17I, but this will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271205 -                      never be as easy as bad management, as reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271206 -                      on 000920. ref SDS 17 T33H  SDS is more fun than                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271207 -                      bad management, as explained in 001004,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271208 -                      ref SDS 18 6N9G, but requires learning and using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271209 -                      SDS over a period of time to experience deferred                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271210 -                      rewards of knowledge.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271212 -                       ..
271213 -                      Ease of learning is a bigger challenge under the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271214 -                      record on 890809, ref SDS 1 6162, and on 920215.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271215 -                      ref SDS 2 5820  Later on 960721 people are afraid                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271216 -                      about learning to press buttons that make saving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271217 -                      time and money fast and easy. ref SDS 7 W474                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271218 -                      People have a biological drive for "effectance"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271219 -                      in order to survive, see on 950710. ref SDS 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271220 -                      0738  Investing time to learn delays getting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271221 -                      things done in the moment hoping to be more                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271222 -                      effective after learning new skills.  Learning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271223 -                      however is frustrating when performed through                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271224 -                      trial and error.  People prefer to avoid the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271225 -                      trauma of not being effective by continuing to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271226 -                      rely, instead, on doing familiar things in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271227 -                      familiar ways that are effective in some degree,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271228 -                      noted by Grove, reviewed on 980307. ref SDS 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271229 -                      3740  Convincing people to voluntarily experience                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271230 -                      frustration from giving up familiar ways to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271231 -                      acquire new skills for pressing buttons, requires                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271232 -                      proof of reward, or direction from management,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271233 -                      noted by Grove also on 980307, ref SDS 9 1660,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271234 -                      under Drucker's analysis of theory X and thery Y                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271235 -                      methods to change attitudes, reviewed on 931130.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271236 -                      ref SDS 5 9677  Gary Johnson notes this is a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271237 -                      continuing challenge for SDS, as it is for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271238 -                      Microsoft under Bill Gates' announcement on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271239 -                      021108 that Microsoft plans to integrate commands                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271240 -                      to improve productvitity, like SDS does.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271241 -                      ref SDS 43 EFBE  Winning customers for saving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271242 -                      time and money requires evidence that tools and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271243 -                      skills improve the work.  Higher rewards for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271244 -                      better management, especially at the level of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271245 -                      thinking, remembering and communicating, are not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271246 -                      well established in the liturature.  USACE's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271247 -                      report on 971007 provides some evidence of higher                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271248 -                      rewards using SDS. ref DRP 4 0001  SDS records on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271249 -                      the Internet provide proof that better work can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271250 -                      be created consistently, which some people                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271251 -                      recognize in varying degrees, shown on 010907,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271252 -                      ref SDS 23 0P8P  Consulting and/or a professional                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271253 -                      role shows the model of a pilot to "fly" SDS,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271254 -                      explained in NWO, ref OF 4 6369, that enables                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271255 -                      transformation without everyone having to learn                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271256 -                      to push new buttoms all at once.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271258 -                       ..
271259 -                      This means there are specific things to work on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271260 -                      to influence transformation...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271261 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271262 -                        1.  Make SDS easier to learn within existing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271263 -                            attitudes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271264 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271265 -                            The record on 990530 shows how; it explains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271266 -                            linking in SDS has always been fast and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271267 -                            easy by pushing buttons.  But learning to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271268 -                            push buttons in the right sequence took                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271269 -                            trial and error.  This was frustrating so                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271270 -                            people decided linking is overkill, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271271 -                            above. ref SDS 0 7M3J  On 990530 steps for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271272 -                            linking were consolidated into a single                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271273 -                            step of pressing Enter or double clicking.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271274 -                            ref SDS 11 EI50  That is fast and easy to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
271275 -                            do and to learn, and so changes attitudes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271276 -                            about using good management to improve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271277 -                            accuracy, which is the purpose of links.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271279 -                             ..
271280 -                        2.  Demonstrate many people can produce SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271281 -                            records so that working intelligently does                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271282 -                            not seem beyond reach, and so does not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271283 -                            incite attitudes that good management is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271284 -                            overkill.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271286 -                             ..
271287 -                        3.  Present evidence of rewards from saving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271288 -                            time and money that change attitudes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271290 -                             ..
271291 -                        4.  Do assignments to increase the evidence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271292 -                            showing rewards that change attitudes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271294 -                             ..
271295 -                        5.  Provide Com Metrics services that enable                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271296 -                            people to discover benefits without having                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271297 -                            to learn to push new buttons, which grows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271298 -                            desire to exercise the power of knowledege                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271299 -                            that changes attitudes about learning.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271300 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271302 -                    ..
271303 -               2.  Porting SDS to another environment is, essentially,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271304 -                   a rewrite There's no such thing as an application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271305 -                   "port" that involves changing programming                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271306 -                   environments. These are called application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271307 -                   "rewrites". ref DRT 1 170F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271308 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271309 -                      See planning above. ref SDS 0 7L44                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271311 -                    ..
271312 -               3.  A rewrite should progress in small steps Modern                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271313 -                   software development usually involves continuous                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271314 -                   incremental improvement through a series of many                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271315 -                   low-risk goals, rather than large ambitious                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271316 -                   projects. ref DRT 1 P1QP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271317 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271318 -                      One initial goal is to update the C version of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271319 -                      Medit to support SDS to use memory above DOS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271320 -                      limit of 640K.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271322 -                       ..
271323 -                      Once that is accomplished, progress may be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271324 -                      possible on the user interface without complete                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271325 -                      re-write.  Experience working with SDS helps                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271326 -                      people understand what to re-write.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271328 -                    ..
271329 -               4.  No one person can do it themselves You're talking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271330 -                   about a multi-person project. ref DRT 1 0QQU                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271331 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271332 -                      Good point.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271334 -                    ..
271335 -               5.  Recouping on investment is challenging Covering the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271336 -                   costs of creating such software applications is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271337 -                   challenging. Profiting is even more difficult.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271338 -                   ref DRT 1 01QX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271339 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271340 -                      Launching disruptive technology is often slow and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271341 -                      challenging for developers, and more so for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271342 -                      established manufacturers driven by the need to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271343 -                      generate revenue to produce what customers say                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271344 -                      they want, and so must ignore investment to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271345 -                      discover what customers need.  When customers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271346 -                      eventually get around to wanting what they need,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271347 -                      the established order is disrupted.  Small firms                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271348 -                      able to adjust grow, and large firms driven by                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271349 -                      cultural inertia of past success decline, as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271350 -                      reported on 990527. ref SDS 10 1890 and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271351 -                      ref SDS 10 4077  An example is the record on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271352 -                      990713. ref SDS 12 2150                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271354 -                    ..
271355 -               6.  Few people have such a practical vision of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271356 -                   information management. ref DRT 1 01RR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271358 -          ..
271359 -         [On 021217 Mike concerned that others might "steal" or take                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
271360 -         advantage of ideas in SDS without crediting Welch. ref SDS 54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271361 -         3Z9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
271362 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271363 -                   But how to exploit it? ref DRT 1 01RR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271364 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271365 -                      IBM, Microsoft, Oracle, and many other excellent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271366 -                      companies have a powerful vision for information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271367 -                      management, explained in the record on 931008.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271368 -                      ref SDS 3 2526  POIMS explains success advancing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271369 -                      the vision of information management has created                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271370 -                      a new world order that compresses time and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271371 -                      distance, ref OF 2 0307, which necessarily grows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271372 -                      demand for solving the growing mountain of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271373 -                      problems caused by information management that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271374 -                      overwhelm human capacity to cope in a more                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271375 -                      complex world.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271377 -                       ..
271378 -                      The vision of Com Metrics is to advance beyond                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271379 -                      information management by adding intelligence to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271380 -                      grow knowledge through a concept of investing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271381 -                      intellectual capital. ref OF 2 1101  POIMS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271382 -                      describes a spreadsheet for knowledge and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
271383 -                      Knowledge Space. ref OF 2 034J Information in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271384 -                      this vision is an ingredient that drives demand                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271385 -                      for SDS work product, called the "record,"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271386 -                      "intelligence," "knowledge," "ideas," see POIMS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271387 -                      ref OF 2 2300                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
271389 -                       ..
271390 -                      Exploiting knowledge management requires having a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271391 -                      solution available when demand rises to the level                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271392 -                      of intolerance for bumbling, loss, conflict,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271393 -                      crisis and calamity under the status quo using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271394 -                      information management.  At this time, evidence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271395 -                      reported on 000425 indicates SDS is the only                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
271396 -                      solution available, ref SDS 15 0480, and is likely                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
271397 -                      to remain so for reasons on 010924. ref SDS 24                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
271398 -                      JS6G  Making the SDS solution fast and easy to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
271399 -                      learn lowers the bar of frustration people must                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271400 -                      experience in order to try a new way of working,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
271401 -                      per point 1. ref SDS 0 7M3J  In any case, these                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
271402 -                      are opposing curves, rising and descending.  When                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271403 -                      rising demand from the failure of information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
271404 -                      management crosses the falling level of effort to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
271405 -                      learn SDS, sales should rise to exploit the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
271406 -                      vision of Com Metrics.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
271407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271408 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271412 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
271413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2715 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Outline Program Eric Consulting to Assist Mike Poremba Develop Outlin                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Outline Program Venture Failed 20 Years Ago                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4204 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
420501 -         ..
420502 -        Mike's Outline Program Nearing Completion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
420503 -        
420504 -        Follow up ref SDS 50 TG92.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
420505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420506 - Mike continues...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
420507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420508 -    Developing a web-based collaborative writing tool Since we last                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420509 -    met, I've made good progress on my web site for collaborative                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
420510 -    writing. ref DRT 1 5Q6P                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
420512 -            ..
420513 -       1.  Accomplishments to date                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
420514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420515 -           a.  Web-based outline editor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420517 -               Works in IE/Windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
420518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420519 -                 Is the email received today an example of work                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
420520 -                 product?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
420522 -                  ..
420523 -                 How will Mike's Outline feature fare in relation to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420524 -                 90% of Microsoft features under Windows and IE that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420525 -                 users evidently ignore, according to Bill Gates,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
420526 -                 interviewed on 021108? ref SDS 43 EFBE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
420528 -                ..
420529 -           b.  Backend database for storing outlines                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420530 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420531 -               Relational database for storing managed content.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
420532 -               ref DRT 1 628U                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420533 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420534 -                 Is there an example of "managed" content and/or an                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420535 -                 explanation that shows what people do to create                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420536 -                 managed content, and how this saves time and money?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420538 -                ..
420539 -           c.  Basic user registration and authentication system                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420540 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420541 -               Allows user to create an account, log into secure web                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420542 -               site, and maintain account. ref DRT 1 01TX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
420543 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420544 -                 Is this the way weblogs work?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
420546 -                ..
420547 -           d.  Secure spaces for collaborating on outlines                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
420548 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420549 -               Backend support for secure shared workspaces where users                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420550 -               can collaborate on writings. ref DRT 1 01US                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420551 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420552 -                 How is outlined content integrated with other                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
420553 -                 content?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
420555 -                ..
420556 -           e.  User home page                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
420557 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420558 -               A user's index of their content. ref DRT 1 01UX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420559 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420560 -                 Is this like metadata reviewed recently on 021031?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420561 -                 ref SDS 42 VX4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
420563 -            ..
420564 -       2.  Current work plan                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
420565 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420566 -           a.  Business strategy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420567 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420568 -               1.  Meet with Eric Armstrong for his perspective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
420569 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420570 -                   Eric has offered to serve as a sounding board for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420571 -                   ideas on how I should direct my focus to exploit the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420572 -                   technology I've developed. ref DRT 1 01VR                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
420573 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420574 -                      Eric has important experience developing outline                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
420575 -                      products, reported on 000517. ref SDS 16 N25M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
420577 -                       ..
420578 -                      Discussed similar issues with Mike on 020522.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420579 -                      ref SDS 28 XM9F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
420581 -                    ..
420582 -               2.  Gain user base Goal is to get to 25 users who                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420583 -                   have logged in 25 times. Product can then be called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
420584 -                   successful, and worthy of following through on a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420585 -                   business plan. Until then, it's all talk.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
420587 -                ..
420588 -           b.  Development                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
420589 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420590 -               1.  Improve usability of user home page, ref DRT 1 01WT                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
420591 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420592 -               2.  Finish tools for the creation and management of user                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420593 -                   workspaces, ref DRT 1 12XY                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420595 -                    ..
420596 -               3.  Improve collaboration features, ref DRT 1 01XQ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420597 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420598 -                      Are there examples of work product that improve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
420599 -                      collaboration, as discussed in NWO? ref OF 4 4077                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
420601 -                    ..
420602 -               4.  Enhance existing editor to work in other browsers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
420603 -                   IE/Mac and Mozilla support. ref DRT 1 01XS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
420604 -                   ..
420605 -               5.  Add functionality for threaded discussions.
420606 -                   ref DRT 1 MU5L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
420607 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420608 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420609 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420610 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420611 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420614 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420616 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420618 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420620 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420621 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420622 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
420623 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Distribution. . . . See "CONTACTS"