CONTACTS 
0201 - Poremba Consulting                                                                                                                                                 O-00000797 0101
020101 - Mr. Michael Poremba; 415 819 9660                                                                                                                                O-00000797 0101

SUBJECTS
SDS Development Interface Inquiry to Improve SDS
Poremba, Mike Interested in Working on SDS Interface Seems Familiar w
Collaboration Mike Creating Software for Helping People Work on the S
Poremba, Mike Meeting to Review SDS
Meeting to Review SDS
Agenda Received from Mike
Poremba, Mike Meeting to Observe SDS and Discuss Com Metrics
Weblogs Content Strengthened on Internet SDS Innovation Anytime Anywh

1610 -
1610 -    ..
1611 - Summary/Objective
1612 -
161201 - Follow up ref SDS D3 0000, ref SDS D2 0000.
161202 -
161203 - Mike has done good work reviewing SDS and Com Metrics, shown by a web
161204 - site he maintains using methods called variously klogs, blogs and
161205 - weblogs.  Today we clarified some of the ideas in POIMS that address
161206 - Mike's questions about SDS.  Mike's work product using weblogs shows
161207 - that outlining is a good start toward KM. ref SDS 0 9R5H  He saw today
161208 - how SDS organizes the record by making it fast and easy to create
161209 - connections that aid human intelligence, using integrated tools for
161210 - strengthening management. ref SDS 0 PK4J  Mike worries there is not a
161211 - big demand right now for better management. ref SDS 0 5X8G  He is
161212 - working on technology for collaboration where he expects there is a
161213 - lot of demand that he can meet by selling a new software program.
161214 - ref SDS 0 XM9F  SDS is aimed at the above average user looking for
161215 - above average results.  Market dynamics will grow a new market as
161216 - average users reach for better results. ref SDS 0 X15K
161217 -
161218 -     [On 020531 Mike submitted comments on the meeting today.
161219 -     ref SDS D5 0001
161220 -
161221 -
161223 -  ..
1613 -
1614 -
1615 - Progress
1616 -
161601 - Be Prepared Enables Good Management Supported by Blogs
161602 - Agenda for Meeting to Demonstrate SDS Asks Important Questions on KM
161603 -
161604 - Received ref DRT 1 0001 from Mike submitting comments to guide
161605 - discussion for the meeting today by providing a link to work product
161606 - that Mike prepared on the Internet using methods for "Klogs," "Blogs"
161607 - and "Weblogs," which he cited and used in his letter asking about SDS
161608 - on 020301. ref SDS C4 GT4M  These methods apply lists and outlining
161609 - that are useful for analysis and conveying structure that aids
161610 - understanding, and so could support Knowledge Space, explained in
161611 - POIMS, ref OF 2 034J, by adding anchors and connections.
161613 -  ..
161614 - Mike's agenda for the meeting today on his website...
161615 -
161616 -           http://www.dynamiclist.com/?list_id=3824
161617 -
161618 - ...illustrates advantages of weblogs and how they can be integrated
161619 - with SDS to leverage the ability to think, remember and communicate,
161620 - commonly called collaboration, per below. ref SDS 0 PR6F
161621 -
161622 -     [On 020712 this link in Mike's letter is not working. ref SDS D8
161623 -     0001
161625 -      ..
161626 -     [On 020716 used a different link to illustrate weblog work
161627 -     product. ref SDS D9 0E9O
161629 -  ..
161630 - I downloaded the outline and appended it to his letter so we have an
161631 - agenda to guide discussions during the meeting today. ref DRT 1 004J
161633 -  ..
161634 - SDS records on the Internet demonstrate the power of weblog methods
161635 - that make it easy to create a connected record.  Weblogs, like email,
161636 - provide an efficient medium for people to create information within
161637 - the time available that can then be converted into knowledge by adding
161638 - intelligence using SDS through the Com Metrics role.
161640 -  ..
161641 - Mike's investment of time to prepare an agenda for the meeting today
161642 - shows progress in the market place for technology and support to aid
161643 - being prepared, discussed on 950327. ref SDS 19 TM5G
161644 -
161645 -
161646 -
161647 -
161648 -
161649 -
161650 -
1617 -

SUBJECTS
Poremba, Mike Meeting to Review SDS
Meeting to Review SDS
Can POIMS be Adopted for Other Tool Sets
Existing Roles Perform Com Metrics
New Way Working Change Life-style Avoided by Using Com Manager Delibe
Existing Roles Perform Com Metrics
Contract Manager Com Manager Different New Role Collaborates with Oth
Accountant Complementary Role Aligns Finance to Com Manager Aligns Co
Professional Role Use SDS Like Pilot Flies Airplane
Work Role Com Manager COO at Executive Level in Organization Educatio

3212 -
3213 - 1000
321401 -  ..
321402 - SDS Demonstration Based on Mike's Agenda
321403 - Implementing POIMS with Other Tool Sets, E.G. Microsoft Office
321404 - Discipline of Com Metrics Requires Specialized Tools and Methods
321405 -
321406 - We used SDS during the meeting to demonstrate program features,
321407 - similar to prior meetings...
321408 -
321409 -          PG&E and CDWR................... 940901, ref SDS 11 2929
321410 -          ..
321411 -          Dick Karpinski evaluating SDS
321412 -          for knowledge management........ 000218, ref SDS 47 0405
321413 - ..
321414 - Mike saw today how SDS integrated features and functions enable
321415 - the plan, perform, report "intelligence" process explained in POIMS.
321416 - ref OF 2 6649
321417 -
321418 -     [...below, Mike comments that not enough people care about
321419 -     planning and analysis, ref SDS 0 RS9J, he feels people care about
321420 -     collaboration. ref SDS 0 XM9F
321422 -      ..
321423 -     [On 020531 Mike implements the SDS plan, perform, report process
321424 -     using weblogs. ref SDS D5 PK4J
321426 -  ..
321427 - During the meeting, we addressed Mike's questions in the agenda he
321428 - prepared.  Many of the questions are covered in POIMS, so review today
321429 - helps clarify application and focus attention on the objective to
321430 - transition from information to a culture of knowledge. ref OF 2 SK7L
321431 - and ref OF 2 SV5N
321433 -  ..
321434 - Mike asked if POIMS can be adopted for other tool sets?
321435 -
321436 -      For example, what would an effective discipline look like if the
321437 -      tools were from MS Office or Groove? ref DRT 1 SZ8O
321439 -  ..
321440 - A related question is how weblogs using blogs and klogs, illustrated
321441 - by Mike's agenda, received above, ref SDS 0 9R5H, can help implement
321442 - Com Metrics in relation to using SDS?
321443 -
321444 -      [On 020716 customer asks how SDS is different from Blogs.
321446 -  ..
321447 - On 020111 Morris proposed implementing POIMS (i.e., accomplishing SDS
321448 - capability) using Microsoft programs; he used Netmeeting to
321449 - demonstrate that Visual Basic can strengthen Microsoft programs.
321450 - ref SDS B9 S97L  In particular, he feels Microsoft programs support
321451 - collaboration better than SDS. ref SDS B9 5HYX
321453 -  ..
321454 - Earlier on 010924 Morris noted other methods do not provide the same
321455 - level of support for improving management that SDS accomplishes.
321456 - ref SDS A8 NK4J  He further observed that other software is not used
321457 - like SDS. ref SDS A8 XT5F  There are seven (7) reasons other software
321458 - is not used for performing KM, as SDS does, which may address Mike's
321459 - question today. ref SDS A8 JS6G
321461 -  ..
321462 - Analysis in the record on 020111 shows that SDS may be a unique design
321463 - suited for KM, as reported by Jack Park on 001130, ref SDS 65 H17O,
321464 - that cannot be easily implemented by substituting other tools that are
321465 - designed for IT, ref SDS B9 4O9N, because KM is considerably
321466 - different, as explained in POIMS. ref OF 2 1850
321468 -  ..
321469 - "Discipline" connotes professional work tasks that occur in science,
321470 - law, medicine, management, accounting and so on.  Communication
321471 - Metrics was formulated on 950327 to explain a specialized discipline
321472 - using SDS for adding intelligence to daily work. ref SDS 19 0001
321473 -
321474 -      [...below, Mike asks who else has done this work. ref SDS 0 01QR
321476 -  ..
321477 - Generally, the discipline of Com Metrics for aligning communication
321478 - complements the role of accounting that aligns daily finances with
321479 - budgets.
321481 -  ..
321482 - Rationale for a new role is explained in NWO, ref OF 3 6369, and
321483 - supported by Drucker, reviewed on 931130. ref SDS 8 1855
321485 -  ..
321486 - US Army Corps of Engineers specified qualifications for Com Manager
321487 - role. ref DRP 14 2084
321489 -  ..
321490 - On 001219 eight (8) steps were identified for performing the
321491 - discipline of Com Metrics. ref SDS 68 4W4L
321492 -
321493 -     [On 020618 Com Manager role was further explained. ref SDS D7 PF8O
321495 -  ..
321496 - Another way to view this issue is to consider the role of intelligence
321497 - in government that is missing in business, as set out in POIMS.
321498 - ref OF 2 5820  There are two (2) curves that must eventually cross in
321499 - order for KM to catch on in the wider economy....
321501 -          ..
321502 -     1.  One curve is rising demand for better management driven by
321503 -         technologies like email, cell phones and Powerpoint that make
321504 -         communication the biggest risk in enterprise.  As bumbling
321505 -         escalates into mistakes, losses, carnage, conflict, crisis and
321506 -         calamity, demand goes up for good management because...
321507 -             ..
321508 -             Too many people having too
321509 -             many problems.................. 001207, ref SDS 66 V54M
321511 -              ..
321512 -             National security fails........ 010911, ref SDS A7 0001
321513 -             ..
321514 -             Productivity paralyzed, people
321515 -             cannot find anything........... 011003, ref SDS A9 EC5N
321516 -             ..
321517 -             Productivity, earnings and
321518 -             stock prices plunge on fears
321519 -             of failed accountability....... 020204, ref SDS C1 0001
321521 -          ..
321522 -     2.  The second curve is the continual drop in the cost of good
321523 -         management so that adding intelligence to daily working
321524 -         information is within reach of people.  Right now, people feel
321525 -         that good management is overkill, takes too much time and so
321526 -         they are just trying to get by without working intelligently,
321527 -         as reported in another record today. ref SDS D4 FL5H  As long
321528 -         as good management appears beyond reach, people will try to
321529 -         get by without it, and this creates an "attitude" that makes
321530 -         bad management overwhelmingly attractive, as reported on
321531 -         010908. ref SDS A6 YF5O  It accounts in part for low interest
321532 -         in SDS and Com Metrics, noted by Mike below. ref SDS 0 RS9J
321533 -
321534 -            [...below, Mike asks about the amount of diligence needed
321535 -            to use SDS for enabling good management. ref SDS 0 OW4O
321536 -
321537 -
321538 -
321539 -
321540 -
3216 -

SUBJECTS
Meeting for SDS Demonstration Mike Explains Planning for Developing S
Customers Want Collaboration So Multiple People Can Edit a Document
Time Not Enough to Collaborate on Improving SDS User Interface Becaus
Making Good Progress on Collaboration Program Does Not Have Time to C
Poremba, Mike Wants to Talk about SDS Interface Development
Poremba, Mike Not Enough Time to Collaborate on Improving SDS User In

4408 -
440901 -  ..
440902 - SDS User Interface Not Priority for Improving Collaboration
440903 - Collaboration Program Market Opportunity Prevents Collaborating on SDS
440904 -
440905 - At the conclusion of the meeting, Mike explained progress he is making
440906 - to develop new technology that supports collaboration, as set out in
440907 - his letter on 020228. ref SDS C3 6E6M  He feels there is a lot of
440908 - demand that will drive a business model to capture and hold customers
440909 - who want to edit a common document on the Internet, possibly along the
440910 - lines Jack Park proposed SDS on 010411. ref SDS 79 9844  Later, on
440911 - 010623 Morris described collaboration where many people work on a
440912 - common file to prepare a document, such as a product specification,
440913 - legal brief. ref SDS 96 VO4H  Morris cited market opportunities for
440914 - this capability that is attractive to developers. ref SDS 96 LY9K
440915 -
440916 -      [On 021212 Mike making progress on an outline program,
440917 -      ref SDS E1 TG92, consulting with Eric Armstrong. ref SDS E1 PWXY
440919 -  ..
440920 - Mike indicated SDS is an interesting technology, but limited demand,
440921 - cited in his agenda (see below, ref SDS 0 5X8G) suggests this is not a
440922 - good time to collaborate on developing a better user interface, which
440923 - he proposed on 020228. ref SDS C3 0001
440925 -  ..
440926 - He plans to focus on completing a collaboration program and feels this
440927 - will not leave time for working on the SDS user interface.
440928 -
440929 -      [On 020531 Mike does not identify opportunities for future work.
440930 -      ref SDS D5 PK4J
440931 -
440932 -      [On 021206 Mike reports progress on an outliner program, which
440933 -      may the same collaboration tool, or something else. ref SDS E0
440934 -      TG92
440936 -  ..
440937 - Recently, on 020310 Sparrow technology seems to support collaboration
440938 - along the lines Mike has in mind. ref SDS C7 0001  Earlier, on 020111
440939 - Microsoft programs, also, aid collaboration by editing documents on
440940 - the Internet, ref SDS B9 5HYX, indicating this is a popular niche in
440941 - the market.
440943 -       ..
440944 -      We reviewed briefly, SDS goals to augment intelligence that lifts
440945 -      the capacity to think, remember and communicate, explained in
440946 -      POIMS. ref OF 2 3742  Below, Mike argues persuasively that people
440947 -      don't care about analysis and reflection for improving
440948 -      management. ref SDS 0 RS9J  Since collaboration requires analyse
440949 -      and deliberation in order to be effective (see Drucker reviewed
440950 -      on 931130, ref SDS 8 7911), it is unclear how editing a common
440951 -      document on the Internet will improve productivity and earnings.
440952 -      Without improvement in earnings, it is not clear why people will
440953 -      support another method to edit a document.  In other words,
440954 -      software sometimes is attractive for awhile, but without added
440955 -      value, people move on to other fads and fashions.
440957 -       ..
440958 -      SDS has a record of helping people collaborate by taking
440959 -      complementary action, as explained in NWO. ref OF 3 4077  This
440960 -      method saves time and money. see below. ref SDS 0 11ZR  Not
440961 -      everybody cares about improving earnings, but many do.
440962 -
440963 -
440964 -
440965 -
440966 -
440967 -
4410 -

SUBJECTS
Poremba, Mike Meeting to Review SDS
Meeting to Review SDS
Can POIMS be Adopted for Other Tool Sets
Time Not Enough Intelligence Overkill Listen Learn Read Write Analyis
Time Don't Want to Use Computer A Lot to Listen Understand Follow Up
Write Everything at Once Not Needed Write What is Important Come Back
How Much of Daily Communication is Captured in SDS
Writing Fear Don't Know What to Write Struggle Resisted Engineers, Ma

5410 -
541101 -       ..
541102 -      How Much to Capture in Organizational Memory that is Important
541103 -      Organizational Memory Captures Information Critical to Success
541104 -      People Make Judgements about What Requires Closer Scrutiny
541105 -
541106 -
541107 - Mike asks...
541108 -
541109 -      How much of one's daily communication is relevant for SDS?  With
541110 -      all the communication that people do, some decision must be made
541111 -      as to wether somthing goes into SDS or not. Or is the expectation
541112 -      that everything goes into SDS? ref DRT 1 T14I
541114 -  ..
541115 - This issue has been variously described as not having enough time
541116 - for...
541117 -
541118 -       Writing everything down................ 890809, ref SDS 3 3S6H
541119 -       Duplicating, writing notes twice....... 890809, ref SDS 4 5930
541120 -       Entering all past history takes too
541121 -       much time.............................. 941004, ref SDS 12 0785
541123 -  ..
541124 - On 951117 meeting with Doctor Busman asked about the amount of
541125 - information from daily life/communications is entered in the record.
541126 - ref SDS 23 0682
541128 -  ..
541129 - POIMS explains the rule for determining what to capture in SDS records
541130 - like this one. ref OF 2 20EH
541131 -
541132 -
541133 -
541134 -
541135 -
5412 -

SUBJECTS
Personal and Organizational Management Integrated by SDS as Explained
Formal Instruments Integrated with Communication in Meetings Calls Co
Meetings Summaries and the Record Used to Guide Daily Work
Integrate Personal Organizational Scalable Leverage One Person's Work
Enterprise Management Integrate Personal Organizational Memory POIMS
Enterprise Management Using Internet for Collaboration Desired
Paperless Virtual Office Webmail Content Strengthened on Internet SDS
Enterprise Management SDS Core Capability
Enterprise Workflow Integrate Cost/Schedule/Communications, Design
Enterprise Management Context Objectives, Obligations, Commitments, R
Integrate Personal Organizational Data Base
Experience Shows SDS Improves Contract Management, Lori Brown, CDWR

7014 -
701501 -  ..
701502 - POIMS Integrate Personal Organizational for Enterprise Management
701503 - SDS Improves Ability to Think Remember Communicate Like Alphabet
701504 - Alphabet Technology Augments Intelligence, SDS Strengthens Everything
701505 -
701506 -
701507 - Mike asks...
701508 -
701509 -      Can SDS serve as a living record, or only as an environment for
701510 -      managing oneself?  Organizational memory contains agreements.  Do
701511 -      SDS and POIMS allow maintenance of shared agreements?  SDS tracks
701512 -      meeting notes, action items, scheduling, contacts, and what else?
701513 -      ref DRT 1 00WY
701515 -       ..
701516 -      The records I've seen are all compiled by Rod. True, the records
701517 -      include e-mails from others, by they are posted by Rod. True, Rod
701518 -      send out other e-mails linking people back to the SDS record. But
701519 -      Rod is the only Communication Manager. This is not the type of
701520 -      collaboration the OHS/DKR team is pursuing. ref DRT 1 0QPS
701521 -
701522 -             [On 021212 review efforts to expand use of SDS.
701523 -             ref SDS E1 15WW
701525 -           ..
701526 -          POIMS explains an architecture for integrating personal and
701527 -          organizational memory that enables effective Enterprise
701528 -          Management to build and maintain shared meaning across the
701529 -          full range of communication methods and practices in an
701530 -          organization and in relation to objectives, requirements and
701531 -          commitments, e.g., contract, agreement, or observation during
701532 -          discussion. ref OF 2 6221 and ref OF 2 8951  This is a big
701533 -          step toward objectives for a "virtual" or "paperless" office,
701534 -          noted by Jeff Conklin on 011105, ref SDS B2 4S6H, but which
701535 -          top companies have given up trying to accomplish, as noted at
701536 -          Intel on 950927. ref SDS 22 7732
701538 -           ..
701539 -          On 000709 Bill DeHart reported SDS works better than other
701540 -          methods tried by PG&E over the past 30 years to organize the
701541 -          record. ref SDS 58 1029  Earlier on 941010 Bill explained why
701542 -          this new role improves management. ref SDS 13 4N9G
701544 -           ..
701545 -          On 950123 Lori Brown with the California Department of Water
701546 -          Resources (CDWR) explained why SDS is needed to improve
701547 -          conventional (standard) management methods. ref SDS 17 7XFC
701548 -          and ref SDS 17 E69F
701550 -           ..
701551 -          On 010425 Morris explained that SDS is a utopia compared to
701552 -          using other methods for doing tasks Mike asks about.
701553 -          ref SDS 81 EP7F
701555 -           ..
701556 -          On 010725 Wayne Wetzel, Deputy Director of the Department of
701557 -          Natural Resources and Conservation for the State of Montana
701558 -          commented on using SDS for Com Metrics to support the
701559 -          organizational model. ref SDS 98 PO6N
701560 -
701561 -
701562 -
701563 -
701564 -
701565 -
7016 -

SUBJECTS
Meetings Summaries and the Record Used to Guide Daily Work
Meeting Notes Accuracy Refined Feedback Shared Meaning Triangulation
Decision Support Accurate Understandings Command Control Record Semio
Meeting Agendas, Ensure Everything is Covered, Preparation
Meetings Require Shared Meaning and Follow Up
Meeting Notes Confirm Understandings Follow Up Listening Intelligence
Meetings Agreement on Understandings Need Feedback Notes Metric Liste

9709 -
971001 -       ..
971002 -      Meetings Calls Correspondence Context Integrated by SDS
971003 -
971004 -
971005 - Mike asks...
971006 -
971007 -      •  How are meeting summaries used in SDS?  Summaries serve as
971008 -         concise references about agreements.  What would a group do
971009 -         with, say, meeting minutes in SDS? ref DRT 1 11ZR
971011 -              ..
971012 -             There is an example of how the SDS records save time and
971013 -             money for people by improving collaboration, reported on
971014 -             970101. ref SDS 29 4953
971016 -              ..
971017 -             On 020217 comments from DOD program manager explains
971018 -             advantage of SDS relative to other methods and tools.
971019 -             ref SDS C2 1332
971021 -              ..
971022 -             People commonly forget and also remember incorrectly what
971023 -             transpires in meetings, calls and documents. see NWO,
971024 -             ref OF 3 4077 and POIMS explaining communication has
971025 -             become the biggest risk in enterprise, ref OF 2 R69H, as
971026 -             noted by Andy Grove, reviewed on 980307. ref SDS 36 1209
971027 -             This causes continual bumbling, mistakes, loss, conflict,
971028 -             crisis and calamity, as noted by Henry Kissinger, reviewed
971029 -             on 940609. ref SDS 9 4238  On 970911 executives don't have
971030 -             enough time to think. ref SDS 33 3479  On 900319 better
971031 -             memory is a key part of thinking. ref SDS 5 1323
971033 -              ..
971034 -             People who use SDS records report this method saves time
971035 -             and money by solving these problems....
971036 -
971037 -                Team lost and confused fixed
971038 -                by SDS record.................. 970110, ref SDS 30 2487
971039 -                ..
971040 -                USACE report on how SDS
971041 -                improves collaboration.................. ref DRP 14 J6S1
971043 -                 ..
971044 -                Pat Lincoln at SRI reported
971045 -                SDS improves collaboration and
971046 -                nothing else seems to work..... 010111, ref SDS 70 3X4I
971047 -
971048 -             ...and USACE reported on 971007 that this form of
971049 -             collaboration this saves time and money at the rate of
971050 -             about (ROI) 10:1. ref DRP 15 0001
971051 -
971052 -                [...below, Mike worries that not many people care about
971053 -                things SDS and Com Metrics support. ref SDS 0 5X8G
971054 -
971055 -
971056 -
971057 -
9711 -

SUBJECTS
Formal Instruments Integrated with Communication in Meetings Calls Co
Contacts Data Base
Contract Management, DCMA
Document Management Version Control Multiple People Working on Same F
Diary Records Aid Contract Management on Central Coast Aqueduct Proje
Why Com Manager Role Needed, Explained by PG&E

A508 -
A50901 -       ..
A50902 -      Contract Management Improved by SDS Using Com Metrics
A50903 -      Formal Instruments Integrated into Context of Everything Else
A50904 -
A50905 -
A50906 - Mike observes...
A50907 -
A50908 -      Agreements (such as requirements specifications, technical
A50909 -      specification, and contracts) are an important part of
A50910 -      organization memory.  How do these documents fit in with SDS and
A50911 -      POIMS?  The OHS/DKR effort is largely about collaborative
A50912 -      documents. [2], ref DRT 1 00WY
A50913 -
A50914 -      •  Agreements change over time  This suggests the need to easily
A50915 -         modify agreements, perhaps in a collaborative manner. A trail
A50916 -         of static information is almost useless to a group of people.
A50917 -         The current version must be coherent and easily accessible.
A50918 -         ref DRT 1 019D
A50920 -              ..
A50921 -             SDS evolved from a practice of contract management, which
A50922 -             covers Mike's point, as explained in POIMS. ref OF 2 1113
A50924 -              ..
A50925 -             US Army Corps of Engineers published a report showing Com
A50926 -             Metrics enabled by SDS improves contract management.
A50927 -             ref DRP 14 6172  An example of ways that SDS strengthens
A50928 -             management of agreements is review of the Federal
A50929 -             Acquisition Regulations on 020504. ref SDS D1 0001
A50931 -              ..
A50932 -             On 020504 the Federal Acquisition Regulations (FAR) were
A50933 -             reviewed using SDS. ref SDS D1 0001  That record
A50934 -             demonstrates ability to integrate specific contracts,
A50935 -             specifications, regulations and other formal instruments
A50936 -             into the SDS record creating an audit trail between
A50937 -             requirements, planning, performing and reporting on actual
A50938 -             work, using the SDS design for plan, perform, report
A50939 -             explained in POIMS. ref OF 2 1104
A50941 -              ..
A50942 -             Support for this proposition is shown on 961206 where the
A50943 -             US Army Corps of Engineers planned to use SDS for
A50944 -             supporting the Construction Contract Administration (CCA)
A50945 -             guide that implements FAR at the agency level. ref SDS 28
A50946 -             1204  USACE later developed a scope of services for the
A50947 -             tasks Mike asks about today. ref DRP 14 4929
A50948 -
A50949 -
A50950 -
A50951 -
A50952 -
A50953 -
A510 -

SUBJECTS
Com Manager Who Has Done this Work Besides Rod
Existing Roles Perform Com Metrics

A904 -
A90501 -  ..
A90502 - How Many People Have Performed Com Manager Role
A90503 -
A90504 -
A90505 - Mike asks...
A90506 -
A90507 -      Have dense SDS entries, like what I've been reading, been created
A90508 -      by someone besides Rod?   Who else has produced with this tool
A90509 -      the same thing Rod has produced? How important is Rod's
A90510 -      personality is accomplishing this type of record keeping?  Some
A90511 -      degree of personality shift is required to do a good job at this.
A90512 -      ref DRT 1 01QR
A90514 -       ..
A90515 -      Is SDS in regular use by anyone besides Rod? ref DRT 1 0QXQ
A90516 -
A90517 -            [On 021212 report work on expanding use of SDS. ref SDS E1
A90518 -            15WW
A90520 -          ..
A90521 -         Mike makes a good point.  Personality shift, also, called
A90522 -         "attitude," reported on 990505, ref SDS 39 4732, had to adjust
A90523 -         from walking to the store to driving, from digging with a
A90524 -         shovel to using a backhoe.  Earlier a personality shift was
A90525 -         needed to adjust from relying on poetry to remember important
A90526 -         information to using alphabet technology, reported on 991108.
A90527 -         ref SDS 42 2320  Historically improvement is resisted as
A90528 -         reported on 991209. ref SDS 43 5658
A90530 -          ..
A90531 -         Wayne Wetzel reported on 010725 experience using SDS, but
A90532 -         notes he did not achieve the level of use evident in a record
A90533 -         like this one. ref SDS 98 WJ7L  Wayne discusses some of the
A90534 -         issues Mike asks about today, ref SDS 98 01EP, including the
A90535 -         level of effort for learning to use SDS. ref SDS 98 XS8I
A90537 -          ..
A90538 -         SDS enables a new way of working that extends a lot of
A90539 -         existing practices.  So, many people are doing aspects of Com
A90540 -         Metrics, e.g., scientist, lawyer, accountant, project manager,
A90541 -         journalist, as noted in POIMS. ref OF 2 2688
A90543 -          ..
A90544 -         Welch SDS records provide examples of various ways SDS can be
A90545 -         applied.  This does not mean that others have to do it the way
A90546 -         Rod does, any more than everyone has to solve differential
A90547 -         equations to benefit from mathematics, nor write a novel to
A90548 -         benefit from alphabet technology.
A90549 -
A90550 -
A90551 -
A90552 -
A90553 -
A90554 -
A90555 -
A906 -

SUBJECTS
Good Management Takes a Lot of Discipline Using Other Tools and Metho
Discipline Less Needed for Good Management Consistent Difficult Suppo
Diligence Discipline SDS Requires Less for Good Management Executives
Outlining Hierarchical Structure Not Supported Wordprocessing, 001222,
Quality SDS Records Reflects Welch Expertise
Discipline Writing Takes Too Much for Engineers Doctors
Diligence Aided by SDS Work Quickly Boosts Span of Attention

AM09 -
AM1001 -  ..
AM1002 - Good Management Less Time, Diligence Using SDS
AM1003 - Intelligence Takes Less Time, Diligence Using SDS for Good Management
AM1004 - Discipline for Good Management Reduced Using SDS but Not Eliminated
AM1005 - Outlining with Traditional Tools Takes Discipline, SDS Fast and Easy
AM1006 -
AM1007 -
AM1008 - Mike comments on discipline...
AM1009 -
AM1010 -      in the case of POIMS, the methodology seems more important than
AM1011 -      the software My own shallow experience with outlining on the web
AM1012 -      showed me that discipline is essential to practicing knowledge
AM1013 -      management. Rod's development of POIMS illustrates this, in a
AM1014 -      much more sophisticated and mature manner, from his experience
AM1015 -      using SDS. ref DRT 1 0QRP
AM1016 -      ..
AM1017 -      Value of SDS records My own experience in reading through
AM1018 -      the SDS records is that a great amount of knowledge is packed
AM1019 -      into these essays and interconnections. I'm impressed.  Perhaps
AM1020 -      this is due to Rod's personality and skills more than the
AM1021 -      capabilities of SDS. ref DRT 1 01TY
AM1022 -         ..
AM1023 -         Good management takes experience, talent, discipline and
AM1024 -         diligence.  That is the price people pay to avoid the cost of
AM1025 -         bad management.  These ingredients are aided and leveraged by
AM1026 -         good technology.  A lot of attention has been given to refine
AM1027 -         the SDS design in order to reduce the time and effort needed
AM1028 -         for good management; for example, outlining is fast and easy
AM1029 -         using SDS, as seen by this record.  Good management adding
AM1030 -         intelligence to information, however, takes more than
AM1031 -         outlining.  A critical mass of tasks must be supported and
AM1032 -         integrated, set out in POIMS, ref OF 2 2688, and then refined
AM1033 -         over time to achieve efficient application, as Morris noted on
AM1034 -         010924. ref SDS A8 NK4J
AM1035 -         ..
AM1036 -         As a result, people feel that SDS work product, like
AM1037 -         this record, seems out of reach, because a lot of diligence
AM1038 -         and discipline are required to create it with methods and
AM1039 -         tools people are familiar using, as discussed above.
AM1040 -         ref SDS 0 02XW
AM1041 -         ..
AM1042 -         In the same way that some people make better use of a
AM1043 -         football, a car, clothing, a backhoe, the alphabet, etc., than
AM1044 -         do others, so, too, some people will get more out of SDS than
AM1045 -         others.  Per above, Welch records provide examples of how to
AM1046 -         use SDS. ref SDS 0 RW8N  Just as the alphabet makes people
AM1047 -         superhuman, reported on 010622, ref SDS 95 N668, so, too, it
AM1048 -         seems likely that SDS presages another lift in civilization,
AM1049 -         because it can improve everyone.
AM1050 -
AM1051 -
AM1052 -
AM1053 -
AM1054 -
AM11 -

SUBJECTS
KM Intelligence Requires Knowledge Space Connecting Cause Effect

AO03 -
AO0401 -       ..
AO0402 -      IT Tools Enable Structuring Relating Presenting and Editing
AO0403 -      Intelligence Requires Knowledge Space Connecting Cause Effect
AO0404 -
AO0405 -
AO0406 -      KM tools are merely solutions to usability problems with existing
AO0407 -      tools used for documentation and communication   Each tools
AO0408 -      offeres different solutions to usability problems. These
AO0409 -      solutions are essentially features for structuring, relating,
AO0410 -      presentating, and editing data. ref DRT 1 0QSP
AO0411 -
AO0412 -         The scope Mike proposes is adequate for IT to send email,
AO0413 -         prepare a Powerpoint file, write a product spec with
AO0414 -         wordprocessing, or fill out a spreadsheet.  Knowledge is a
AO0415 -         more complex resource than information, and so requires a
AO0416 -         broader set of tools.
AO0417 -
AO0418 -
AO0419 -
AO0420 -
AO05 -

SUBJECTS
Size Market for Good Market Grows as Earnings Stock Fall Demand Wide
Market Ready Killer App SDS Solves Hopeless Quagmire Information Over
Bloggers Might Like SDS People who Write and Have Management Responsi
Average User Not Seeking SDS Capability
Weblogs Email Enabling Forces Grow Skills Familiarity Thinking Throug
Enabling Forces New Market Business Potential
Above Average User Wants Above Average Results Market Dynamics Disrup
Disruptive Technology New Way Working Good Management Consistent SDS
Above Average Users Create Intelligence Improves Performance for Aver

BO11 -
BO1201 -  ..
BO1202 - Market for Above Average User Seeking Above Average Results
BO1203 - Customers Don't Care About Good Management Planning and Reflection
BO1204 - Size of Market for Good Market Grows as Earnings Stock Fall
BO1205 - Market for Good Management Working Intelligently Wide as Waters
BO1206 -
BO1207 -
BO1208 -      Concerns about establishing wider acceptance of SDS/POIMS
BO1209 -
BO1210 - Mike asks in his agenda for the meeting today...
BO1211 -
BO1212 -      What's the size of potential market for products like SDS?   If
BO1213 -      it the job of Communcation Manager is so specialized, then what's
BO1214 -      the size of the audience for this software. Imagine entering the
BO1215 -      pencil business in the days of scribes. Scribes would be better
BO1216 -      off making their own quills than buying. ref DRT 1 01SW
BO1217 -         ..
BO1218 -         There is a big market for saving time and money; almost
BO1219 -         everybody wants to get $10 for every dollar invested using SDS
BO1220 -         for Com Metrics, per analysis above. ref SDS 0 PM8G  What is
BO1221 -         missing is sufficient experience with SDS that conveys faith
BO1222 -         in cost benefits.
BO1223 -
BO1225 -       ..
BO1226 -      Weblogs, Email Grow Skills and Awareness about Intelligence
BO1227 -
BO1228 -      A subset of bloggers might be interested   People who write
BO1229 -      a lot AND have management responsibilities (or, at least,
BO1230 -      collaborative group interactions) are a target audience for an
BO1231 -      SDS-like product. ref DRT 1 01TT
BO1232 -
BO1233 -         Experience with weblogs and email help grow the market for SDS
BO1234 -         that adds intelligence to information.
BO1235 -
BO1236 -             [On 020618 reviewed background showing IT increases demand
BO1237 -             for good management. ref SDS D6 WF3H
BO1239 -          ..
BO1240 -         Writing in email and linking in weblogs breeds familiarity and
BO1241 -         grows skills for implementing ideas on "thinking through
BO1242 -         writing" explained in POIMS, ref OF 2 3742, that help create a
BO1243 -         useful Knowledge Space. ref OF 2 034J
BO1244 -
BO1245 -             [On 020716 customer asks about how SDS is different from
BO1246 -             Blogs, ref SDS D9 RV3O, Blogging good introduction for moving
BO1247 -             from IT to KM with SDS. ref SDS D9 6193
BO1248 -
BO1250 -       ..
BO1251 -      Care About Working Intelligently Save Time Money
BO1252 -      Planning Analysis Not Useful to Average User No Market for SDS
BO1253 -      Time for Planning and Analysis Not Important to Average User
BO1254 -      Users Don't Invest Time for Planning and Analysis SDS Not Useful
BO1255 -
BO1256 -
BO1257 - Mike maintains that...
BO1258 -
BO1259 -      Average user is not looking for SDS and POIMS. They don't take
BO1260 -      time for planning and reflection, how will they change?  I feel
BO1261 -      people will not be willing to spend the time required for
BO1262 -      creating such dense records of information. The amount of
BO1263 -      analysis and reflection put into the writings and links is not
BO1264 -      affordable to most business people. Meaning, it will not benefit
BO1265 -      the average manager. Indeed, this is a new management practice
BO1266 -      that appleals to a narrow audience and requires significant
BO1267 -      buy-in and investment from the individual user and from their
BO1268 -      organization. ref DRT 1 01UV
BO1269 -
BO1270 -             [On 020531 develop idea of average user. ref SDS D5 W66F
BO1271 - ..
BO1272 - Mike cites Morris for support, noting...
BO1273 -
BO1274 -      Morris implies that the system has not been successful, except
BO1275 -      with its devoted creator. ref DRT 1 0QXQ
BO1276 -         ..
BO1277 -         Mike's analysis arguing that only a few customers want
BO1278 -         to improve management and earnings supports Morris' comments
BO1279 -         on 010614. ref SDS 96 LY9K  Similarly, on 020217 Gary
BO1280 -         asked if people care about advantages of SDS for saving time
BO1281 -         and money. ref SDS C2 425M  Rising demand is explained above,
BO1282 -         ref SDS 0 HF4L, which SDS is positioned to meet, as people
BO1283 -         focus on advantages of good management in relation to the
BO1284 -         escalating cost of bad management. ref SDS 0 02XW
BO1286 -          ..
BO1287 -         Above Average Results Appeal to Above Average Users
BO1288 -
BO1289 -         This idea reflects the common rule that above average users
BO1290 -         strive for above average results.  As awareness grows that
BO1291 -         technology brings better results within easier reach, demand
BO1292 -         grows among average users for this new means to a better life.
BO1293 -         Increasing skills and power of the average user in this way
BO1294 -         lifts civilization, and increases earnings by selling into a
BO1295 -         new growth market.
BO1296 -
BO1297 -             [On 020531 develop idea of above average user. ref SDS D5
BO1298 -             W66F
BO1300 -          ..
BO1301 -         Feel Good Management Limits Improvement Until Problems Mount
BO1302 -         Utopia Using Good Management is Overkill Until People Die
BO1303 -
BO1304 -         Mike cites Morris' analysis on 010425 that SDS is a "utopia"
BO1305 -         compared to other methods people are using, ref SDS 81 EP7F,
BO1306 -         and notes support in Morris' comments on 911123 that in good
BO1307 -         times people rely on feel good management, because there is no
BO1308 -         reason to save time and money by working intelligently,
BO1309 -         ref DRT 1 027A, i.e., good management seems like overkill when
BO1310 -         plenty of money is coming in. ref SDS 6 1331  Only when people
BO1311 -         get killed because intelligence failed, as reported on 010911,
BO1312 -         does attention turn to improvement. ref SDS A7 0001
BO1313 -         ..
BO1314 -         Mike is developing technology for collaboration that
BO1315 -         people like, per above. ref SDS 0 XM9F
BO1316 -
BO1318 -          ..
BO1319 -         New World Order Growing Demand for Working Intelligently
BO1320 -         Disruptive Technology Begins Small Grows to Meet New Needs
BO1321 -
BO1322 -         SDS is a disruptive technology explained on 990527,
BO1323 -         ref SDS 40 RM6H, that consolidates a lot of tasks people
BO1324 -         currently do in their head, i.e., think, remember and
BO1325 -         communicate, as explained in POIMS, ref OF 2 3742, but is no
BO1326 -         longer be sufficient in the new world order of information
BO1327 -         overload. see NWO. ref OF 3 1675 and ref OF 3 1560
BO1328 - ..
BO1329 - Mike continues...
BO1330 -
BO1331 -     Morris implies that SDS has not been successful, except with its
BO1332 -     devoted creator. ref DRT 1 0QXQ
BO1333 -         ..
BO1334 -         Markets for disruptive technologies start small because,
BO1335 -         in the beginning, only a few (above average users) recognize
BO1336 -         benefits of a new way of working, explained on 001219.
BO1337 -         ref SDS 68 FO5M  For example, when writing was invented, at
BO1338 -         first only the inventor was literate, noted by Plato in his
BO1339 -         commentaries on Phaedrus, reviewed on 991209. ref SDS 43 0877
BO1340 -         There was not a lot of demand for people who could read and
BO1341 -         write, nor for tools that enable alphabet technology.
BO1342 -         Gradually, a few more tried their hand at writing.  This
BO1343 -         proved helpful, also, reported by Plato, ref SDS 43 3416, so
BO1344 -         over time a new work role evolved for a scribe to ensure
BO1345 -         things get done, under the rule attributed to Rameses II...
BO1347 -  ..
BO1348 -                      So let it be written so let it done.
BO1349 -
BO1350 -
BO1351 -         ...reviewed previously on 941010. ref SDS 13 4N9G
BO1352 -
BO1353 -         Literacy eventually proved so helpful for saving time and
BO1354 -         money by improving the traditional way of relying on memory
BO1355 -         and poetry to remember important information that, today,
BO1356 -         almost everyone uses reading and writing.  In the past few
BO1357 -         years, frustrations have begun to build from mounting losses
BO1358 -         using traditional methods of literacy that are less effective
BO1359 -         than they used to be because technology has created chronic
BO1360 -         information overload, reported by CBS on 980412, ref SDS 37
BO1361 -         0001, that makes communication the biggest risk in enterprise.
BO1362 -         ..
BO1363 -         When people have too many problems using familiar and
BO1364 -         popular methods like email, meetings, phones, Powerpoint, Word
BO1365 -         and so on, as reported on 001207, ref SDS 66 V54M, then some
BO1366 -         people begin to question established wisdom and start looking
BO1367 -         beyond comfortable, familiar methods that are no longer
BO1368 -         effective, noted by Eric Armstrong on 011003. ref SDS A9 EC5N
BO1369 -         When good times wane, the inertia of success that restrains
BO1370 -         interest in improvement, cited by Grove, reviewed on 980307,
BO1371 -         ref SDS 35 3740, weakens.  Feel good management recedes when
BO1372 -         people are not feeling so good anymore, and this presents
BO1373 -         opportunity for better methods to take hold, as shown on
BO1374 -         011120 discussing with Doug Engelbart enabling forces for
BO1375 -         improvement. ref SDS B3 H67I
BO1376 -         ..
BO1377 -         Since SDS is a generic capability, like alphabet
BO1378 -         technology, the potential market is quite large.  The issue is
BO1379 -         how long it takes for a new way of working to catch on that
BO1380 -         saves time and money by making good management fast and easy.
BO1381 -         Gary cited Buckminster Fuller on this point in a
BO1382 -         letter on 011210. ref SDS B5 R66K
BO1384 -          ..
BO1385 -         Mike's concern about diligence limiting market appeal is
BO1386 -         discussed above. ref SDS 0 RH8J
BO1388 -          ..
BO1389 -         On 970603 Intel tried to grow the market by selling computers
BO1390 -         to people who are not interested in diligence for learning a
BO1391 -         new way of working to improve productivity, earnings and stock
BO1392 -         prices.  They decided to sell to people who exercise diligence
BO1393 -         for playing games. ref SDS 32 4486  Earlier Chips and
BO1394 -         Technologies made the same bet that customers don't care about
BO1395 -         improving productivity to improve earnings and stock prices by
BO1396 -         saving time and money. ref SDS 27 MF8O
BO1397 -         ..
BO1398 -         SDS is designed for the customer who wants a fast, easy
BO1399 -         way to use good management for improving productivity and
BO1400 -         earnings by saving time and money.  There may be a market for
BO1401 -         the above average user who wants above average results.
BO1402 -
BO1403 -
BO1404 -
BO1405 -
BO1406 -
BO1407 -
BO1408 -
BO1409 -
BO1410 -
BO1411 -
BO1412 -
BO15 -