THE WELCH COMPANY
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415 781 5700
S U M M A R Y
DIARY: May 31, 2002 08:14 PM Friday;
Mike Poremba comments on meeting held 020522 about SDS and Com Metrics.
2...Be Prepared Enables Good Management Supported by Blogs
3...Agenda for Meeting to Demonstrate SDS Asks Important Questions on KM
4...SDS Demonstration Based on Mike's Agenda
5...Implementing POIMS with Other Tool Sets, E.G. Microsoft Office
6...Discipline of Com Metrics Requires Specialized Tools and Methods
7...Weblogs First Step from IT to Using SDS for Culture of Knowledge
......Usability of SDS Optimizes Organization and Linking
......Integrate Time Information Aids Context Organization Intelligence
......Time Important Context Adds Usability to Organizing Information
......Dates Useful for Following Links Provide Context Organization
......Fast Easy Knowledge Management SDS DOS Functionality
......Productivity Work at Speed People Think Enabled by SDS
......Intelligence Expand Span of Attention Work Quickly Efficiently
......SDS Responsive Enables Productivity Working at Speed People Think
8...POIMS Integrate Personal Organizational for Enterprise Management
9...SDS Improves Ability to Think Remember Communicate Like Alphabet
10...Alphabet Technology Augments Intelligence, SDS Strengthens Everything
11...Customers Don't Care About Good Management Planning and Reflection
12...Size of Market for Good Management Grows as Earnings Stock Fall
13...Market for Good Management Working Intelligently Wide as Waters
......Above Average User Needs Above Average Results Attracted to SDS
......Character-based Interface DOS App Has Limited Market
......DOS User Interface Has Limited Market for Augmenting Intelligence
......User Interface Limited Appeal to Augment Intelligence Using DOS
......Rewriting SDS to Improve User Interface Takes Time, Devotion
14...Compare Mike's Collaboration Program with SDS and POIMS
15...Inline Material Preferred by Eric Armstrong Wants Fewer Links
......If his complaint is issue 1, that the writer cannot embed and
......If his complaint is issue 2, that the reader must jump around
Click here to comment!
1...Mike may want to review the distinction between information
2...Do you have references in SDS for what Eric means by
3...This sounds exciting. How much effort would this
4...Would like to see demonstration, when Mike has time.
5...Would like evidence on this point, scenarios and
0201 - Poremba Consulting
020101 - Mr. Michael Poremba; 415 819 9660
SDS Development Interface Inquiry to Improve SDS
Poremba, Mike Interested in Working on SDS Interface Seems Familiar w
Poremba, Mike Meeting to Observe SDS and Discuss Com Metrics
Weblogs Content Strengthened on Internet SDS Innovation Anytime Anywh
Mike's Feedback Comments and Questions
1707 - ..
1708 - Summary/Objective
170901 - Follow up ref SDS E1 0000, ref SDS E0 0000.
170903 - Mike used weblogs to comment on the meeting to demonstrate SDS held on
170904 - 020522. This effort follows the practice of plan, perform, report
170905 - supported by SDS. ref SDS 0 PK4J Weblogs provide helpful experience
170906 - for using SDS to implement Com Metrics. Mike cites advantages of the
170907 - SDS design that has unique usability. ref SDS 0 5M3G He feels average
170908 - users prefer a familiar user interface over stronger usability. This
170909 - suggests marketing appeal to above average users looking for better
170910 - results. ref SDS 0 5X8G Like playing the piano and flying a 747, SDS
170911 - is not for everyone, but rather enables a few to play the music that
170912 - helps everyone fly higher, farther and faster. Mike estimates that
170913 - upgrading the user interface will take about a year or more.
170914 - ref SDS 0 XN5M Mike asks for background on Eric Armstrong's complaint
170915 - about a lot of links in SDS, and voicing opinion that incorporating
170916 - informtion "inline" is a better design. ref SDS 0 XX5L Mike provides
170917 - insightful analysis of Eric's ideas about linking; he offers to
170918 - demonstrate methods for improving SDS. ref SDS 0 03P6
170920 - [On 020723 letter to Mike transmitting this record and additional
170921 - comments. ref SDS E9 0001
170928 - ..
1712 - Progress
171301 - Be Prepared Enables Good Management Supported by Blogs
171302 - Agenda for Meeting to Demonstrate SDS Asks Important Questions on KM
171304 - Follow up ref SDS E1 9R5H.
171306 - Received ref DRT 1 0001 from Mike saying....
171308 - 1. Thank you for talking with me last Wednesday. I found it *very*
171309 - helpful. Since then, I've been thinking about many of the issues
171310 - we touched on.
171312 - ..
171313 - 2. My intent is to organize a response to our discussion that
171314 - itemizes those issues. I'd like to pursue some of them in
171315 - greater depth, but it takes a while. ref DRT 1 JH5L So, I've
171316 - started collecting my thoughts here:
171318 - http://www.dynamiclist.com/?list_id=4515
171320 - Contents here on 020528 are appended to Mike's letter
171321 - today, ref DRT 1 0002, and is reviewed below. ref SDS 0
171322 - PK4J
171324 - ..
171325 - 3. This reference is only for your curiosity about where my
171326 - thoughts are. ref DRT 1 0J6J
171328 - ..
171329 - 4. One of the issues that I'd like to pursue came up in Eric
171330 - Armstrong's response to your recent e-mail message to the OHS
171331 - list. ref DRT 1 5J6M
171333 - http://www.bootstrap.org/lists/ba-ohs-talk/0205/msg00185.html
171335 - ..
171336 - 5. So, I've pursued it in the appropriate depth. ref DRT 1 NJ7K The
171337 - result is here:
171339 - http://www.dynamiclist.com/?list_id=4538
171341 - Contents here on 020531 are appended to Mike's letter
171342 - today. ref DRT 1 00WS
171344 - ..
171345 - 6. I believe this analysis deserves a response. ref DRT 1 MJ8I
171347 - [...below, Mike's comments on his website are reviewed.
171348 - ref SDS 0 XX5L
171350 - ..
171351 - The references in Mike's letter are to various websites he is using
171352 - for blogs, similar to the agenda he prepared for the meeting on
171353 - 020522, ref SDS E1 G26I,
171355 - ..
171356 - This work product further illustrates advantages of these methods and
171357 - how they can be integrated with SDS to leverage the ability to think,
171358 - remember and communicate, commonly called collaboration.
171360 - [On 020712 risks of weblogs were demonstrated by loss of access to
171361 - original sources, which makes it more difficult to illustrate
171362 - anticipated advantages of weblogs for Knowledge Space. ref SDS E7
171363 - NL6G
Enterprise Workflow Integrate Cost/Schedule/Communications, Design
Dates Aid Context by Integrating Time and Information for Organizatio
Poremba, Mike Adding Date to Functionality of His Collaboration Progr
Making Good Progress on Collaboration Program Does Not Have Time to C
Dates Adding Functionality Like SDS to Manage Time for Organizing Inf
Weblogs Different from SDS Process for Creating Organizational Memory
Integrated Tasks SDS Optimized Management Productivity Handling Dail
7610 - 1000
761101 - ..
761102 - SDS Demonstration Based on Mike's Agenda
761103 - Implementing POIMS with Other Tool Sets, E.G. Microsoft Office
761104 - Discipline of Com Metrics Requires Specialized Tools and Methods
761106 - Follow up ref SDS E1 PK4J.
761108 - Mike submits a professional and useful review that complements his
761109 - planning to prepare for the meeting on 020522. ref SDS E1 9R5H This
761110 - supports the SDS design for adding an intelligence process of plan,
761111 - perform, report to strengthen management, explained in POIMS.
761112 - ref OF 3 6649
761114 - ..
761115 - He has begun analysis of interesting issues. The section for...
761117 - Opportunities for future work
761119 - ...does not list any action items. ref DRT 1 OD9K On 020228 Mike
761120 - asked about improving the SDS user interface. ref SDS D0 7L4F More
761121 - recently, on 020522 he said there is not enough time for contributing
761122 - to SDS while he is developing his collaboration program. ref SDS E1
761123 - QZ6F
761126 - ..
761127 - Weblogs First Step from IT to Using SDS for Culture of Knowledge
761129 - Mike compares weblogs with SDS in his weblog dated 020528....
761131 - Packaged Apps Fail the Usability Test.
761133 - Forrester report concludes that enterprise applications, such as
761134 - CRM and content management packages, are inadequate due to
761135 - usability problems. ref DRT 1 00YW
761137 - ..
761138 - Usability of SDS Optimizes Organization and Linking
761139 - Integrate Time Information Aids Context Organization Intelligence
761140 - Time Important Context Adds Usability to Organizing Information
761141 - Dates Useful for Following Links Provide Context Organization
761144 - Mike explains...
761146 - Usability of SDS is optimized for efficient organization and
761147 - linking of information. ref DRT 1 5M3G
761149 - ..
761150 - I have not seen an application with such efficient information
761151 - functionality [provided by SDS]. ref DRT 1 0104
761153 - This supplements Mike's comparison of weblogs with SDS in
761154 - the record on 020301. ref SDS D1 UU6L Efficient usability
761155 - is a 4th element required to make paperless office
761156 - efficiencies of electronic records management productive,
761157 - reviewed on 960304 from a 1945 article published by Vannevar
761158 - Bush. ref SDS 27 GX59 Complementarity of functions and
761159 - features using computers for management was reviewed on
761160 - 890523. ref SDS 2 LV59
761162 - ..
761163 - Improving efficiency of usability was reported in a letter
761164 - to Morris Jones on 000907. ref SDS 66 GT32
761166 - ..
761167 - On 001130 Jack Park reported SDS has the right design for
761168 - Knowledge Management and the user interface that makes the
761169 - structure of knowledge useful for people. ref SDS 72 H17O
761171 - ..
761172 - On 910520, Morris also cited the amazing speed of SDS tools
761173 - that provide efficient usability. ref SDS 6 HV51
761175 - [On 021129 Gary submits article showing interest
761176 - in weblogs is growing. ref SDS F3 6N8O
761178 - ..
761179 - [On 021206 Mike confirms favorable opinion on SDS.
761180 - ref SDS F4 TGTU
761182 - ..
761183 - [On 040221 review shows keyboard using left hand to
761184 - execute commands with function keys on left side
761185 - complements using mouse with the right hand provide
761186 - powerful ergonomics that yield efficient usability.
761187 - ref SDS F8 S449
761189 - ..
761190 - [On 070729 Jack Park commends book Everything is
761191 - Miscellaneous describing challenge organizing the record
761192 - of daily work, ref SDS G0 HE6N, SDS responsiveness
761193 - increases speed performing context management, so
761194 - everything is in the right place at the right time.
761195 - ref SDS G0 ML6O
761197 - ..
761198 - [On 071113 meeting Morris discuss SDS design for
761199 - responsiveness to optimize productivity. ref SDS G1 446N
761201 - ..
761202 - [On 071220 case study Jack Park describes SDS unique
761203 - solution for Knowledge Management. ref SDS G2 M53N
761205 - ..
761206 - [On 071222 Morris letter discusses using function keys
761207 - for efficient usability, ref SDS F2 PX5H, shown by
761208 - requirements for responsiveness reviewed at that time.
761209 - ref SDS F2 FO94
761211 - ..
761212 - [On 080422 Gary Johnson describes SDS design applies a
761213 - theory of knowledge and work product demonstrates unique
761214 - ability to perform. ref SDS G4 054Y
761216 - ..
761217 - Mike says...
761219 - Dates are useful for making linked information comprehensible. A
761220 - sense of time is very meaningful. Now I wish that this was
761221 - incorporated nicely into web documents. ref DRT 1 Q144
761223 - ..
761224 - Mike's evaluation of SDS from the demonstration on 020522,
761225 - ref SDS E1 PK4J, finding that the design for integrating
761226 - time and information provides effective organization, aligns
761227 - with POIMS, ref OF 3 5418 and ref OF 3 6R4N and with Bill
761228 - DeHart's report on 000709 that SDS improves organization.
761229 - ref SDS 64 1029
761231 - ..
761232 - Mike's explanation and work product indicate that weblogs
761233 - are an enabling force that takes a step toward SDS to
761234 - transform IT into a culture of knowledge. ref SDS D1 UUUP
761236 - ..
761237 - Similarly, on 010425 Morris reported using SDS is a utopia
761238 - compared to other methods because SDS has everything in the
761239 - right place at the right time. ref SDS 88 EP7F Like Mike
761240 - today, earlier on 020110 Morris cited advantages of SDS
761241 - support for remembering dates.
761243 - [On 020820 Murray Altheim reports that technology for
761244 - linking called Purple Numbers is not effective for adding
761245 - links to email. ref SDS F0 YR6F
761247 - ..
761248 - Mike may want to review the distinction between information
761249 - and knowledge in evaluating SDS as efficient
761251 - "information functionality,"
761253 - ...shown in his letter. ref DRT 1 0104 Since he finds in
761254 - remarks on 020528 that observing the SDS program shows
761255 - support for organization and linking, and since POIMS
761256 - describes information that is organized and connected into
761257 - chronologies of cause and effect comprises a process of
761258 - converting information into knowledge, this may justify and
761259 - render useful a new description of
761261 - "knowledge functionality,"
761263 - ...that is distinguished by the new functionality Mike
761264 - observed in SDS that is not available in information
761265 - technology.
761267 - ..
761268 - For example...
761270 - ..
761271 - Mike says...
761273 - POIMS is a process used to manage information in SDS. ref DRT 1
761274 - X176
761276 - This is a powerful idea that needs to be developed in order
761277 - to program KM software. Therefore, care is needed to link
761278 - explanations of POIMS to the text.
761280 - ..
761281 - Throughout, POIMS describes an "intelligence" process
761282 - supported by SDS that converts information into knowledge.
761283 - ref OF 3 6649
761285 - ..
761286 - Thus, POIMS explains how SDS creates and manages knowledge
761287 - leading to the idea of....
761289 - Knowledge Management
761291 - ...that advances current practices of managing information.
Poremba, Mike SDS Responsive Productivity Integrate Consolidate Funct
Good Management Fast Easy Responsive Spontaneous Integrated Tasks at
Responsive Spontaneous Harmony Integrated Tasks at Speed People Think
Integrate Personal Organizational Memory POIMS Enables Enterprise Man
Speed People Think SDS Responsive Spontaneous Harmony Integrated Task
Critical Mass Integrated Management Tasks Spontaneous SDS Responsive
Productivity Complementary Action Common Story Shared Meaning Empower
Complementary Functions Harmony Critical Mass Integrated Tasks Sponta
941101 - ..
941102 - Fast Easy Knowledge Management SDS DOS Functionality
941103 - Productivity Work at Speed People Think Enabled by SDS
941104 - Intelligence Expand Span of Attention Work Quickly Efficiently
941105 - SDS Responsive Enables Productivity Working at Speed People Think
941108 - Mike continues...
941110 - Responsiveness of SDS in DOS will be hard to duplicate with a web
941111 - app. ref DRT 1 0104
941113 - ..
941114 - Jumping between documents in SDS seems very fast. It's important
941115 - for an application to work at the speed of thought. Otherwise,
941116 - it gets in the way. The issue of responsiveness is significant
941117 - in web applications. One of the more advanced features I've
941118 - designed for my writing tool might make these fast response times
941119 - achievable for some power users of my web app. ref DRT 1 01Q0
941121 - ..
941122 - DOS for SDS design provides structure needed for effective management,
941123 - noted by Morris on 951228, ref SDS 26 S47O; he mentioned this point
941124 - again on 980405. ref SDS 41 2156 Gary Johnson described requirements
941125 - for organizing the record to support management, ref SDS 76 RD9N, and
941126 - further noted limitations that make wordprocessing difficult to apply
941127 - for timely, accurate analysis, reported on 001222. ref SDS 76 4O9G On
941128 - 010924 he seemed to say SDS is aids the management role, ref SDS B5
941129 - NK4J, and that nobody uses software for tasks SDS supports.
941130 - ref SDS B5 XT5F Factors that enable SDS to improve management were
941131 - reviewed. ref SDS B5 L46F and ref SDS B5 S75N
941133 - ..
941134 - Java is a popular technology for web-based applications.
941136 - [On 021212 Mike asks about plans to implment SDS in a Java
941137 - application that conflicts with requirements for fast
941138 - responsiveness to aid thinking and reasoning. ref SDS F5 0586
941140 - ..
941141 - [On 021214 Gary comments that Java is too slow and would not
941142 - make a good vehicle for SDS. ref SDS F6 LN5G
941144 - ..
941145 - [On 060211 Open Iris Java web-application SRI CALO project
941146 - sponsored by DARPA, ref SDS F9 YY5K, seems conflicting with
941147 - mistaken worry on 030527 about loss of confidentiality using
941148 - SDS records not produced on the Internet, ref SDS F7 ZU3G;
941149 - pilot test indicates Iris too slow for supporting daily work.
941150 - ref SDS F9 055L
941152 - ..
941153 - [On 071113 sluggish performance Java technology, ref SDS G1
941154 - LY7W; Jack describes Open Iris as similar to SDS, and notes
941155 - application uses Java ref SDS G1 VY7X; Internet research on
941156 - Iris website reports slow performance. ref SDS G1 KC77
941158 - ..
941159 - The SDS design to work at the speed people think requires a
941160 - critical mass of integrated tasks, listed in POIMS, ref OF 6
941161 - 2688, that optimize the harmony of complementary functions so
941162 - that each supports the other, also explained in POIMS.
941163 - ref OF 5 8559 "Responsiveness" that Mike mentions was noted on
941164 - 010425 by Morris Jones saying SDS has everything in the right
941165 - place at the right time. ref SDS 88 EP7F This is difficult for
941166 - other technologies to duplicate because working at the speed
941167 - people think requires a design for knowledge support rather
941168 - than mere information. An example is leveraging common mental
941169 - agility to remember the gist of information. SDS helps people
941170 - convert mere fragments of memory into an accurate story
941171 - connected to relevant context and history. see again POIMS,
941172 - ref OF 6 2301 and ref OF 7 KH8J Better memory in turn requires
941173 - a theory of "intelligence" that distinguishes "knowledge" from
941174 - information, as set out in POIMS. ref OF 4 0367
Personal and Organizational Management Integrated by SDS as Explained
Formal Instruments Integrated with Communication in Meetings Calls Co
Meetings Summaries and the Record Used to Guide Daily Work
Integrate Personal Organizational Scalable Leverage One Person's Work
Enterprise Management Integrate Personal Organizational Memory POIMS
Enterprise Management Using Internet for Collaboration Desired
Paperless Virtual Office Webmail Content Strengthened on Internet SDS
Enterprise Management SDS Core Capability
Enterprise Workflow Integrate Cost/Schedule/Communications, Design
Enterprise Management Context Objectives, Obligations, Commitments, R
Integrate Personal Organizational Data Base
AA1401 - ..
AA1402 - POIMS Integrate Personal Organizational for Enterprise Management
AA1403 - SDS Improves Ability to Think Remember Communicate Like Alphabet
AA1404 - Alphabet Technology Augments Intelligence, SDS Strengthens Everything
AA1406 - Follow up ref SDS E1 00WY.
AA1408 - Mike comments that SDS is optimized for organization and linking,
AA1409 - ref SDS 0 5M3G, and responsiveness aids human thinking, shows ability
AA1410 - to improve ability to think, remember and communicate. ref SDS 0 5W9J
Size Market for Good Market Grows as Earnings Stock Fall Demand Wide
Market Ready Killer App SDS Solves Hopeless Quagmire Information Over
Bloggers Might Like SDS People who Write and Have Management Responsi
Average User Not Seeking SDS Capability
Weblogs Email Enabling Forces Grow Skills Familiarity Thinking Throug
Enabling Forces New Market Business Potential
Above Average User Wants Above Average Results Market Dynamics Disrup
Disruptive Technology New Way Working Good Management Consistent SDS
Above Average User Wants Above Average Results Market Dynamics Disrup
Familiar Things Familiar Ways Change Resisted Valley of Death Leaders
B81301 - ..
B81302 - Customers Don't Care About Good Management Planning and Reflection
B81303 - Size of Market for Good Management Grows as Earnings Stock Fall
B81304 - Market for Good Management Working Intelligently Wide as Waters
B81306 - Follow up ref SDS E1 5X8G.
B81309 - ..
B81310 - Above Average User Needs Above Average Results Attracted to SDS
B81311 - Character-based Interface DOS App Has Limited Market
B81312 - DOS User Interface Has Limited Market for Augmenting Intelligence
B81313 - User Interface Limited Appeal to Augment Intelligence Using DOS
B81316 - Mike says...
B81318 - Character-based interface of SDS DOS application prevents wide
B81319 - appeal. ref DRT 1 01QV
B81321 - ..
B81322 - Although the application is functional, it's important to provide
B81323 - to users an interface with which they are familiar and
B81324 - comfortable. Using DOS character-based applications is generally
B81325 - not acceptable for most business users.
B81327 - "Important" and "familiar" are critical marketing ideas.
B81329 - ..
B81330 - Familiar functionality that average users want is important
B81331 - for success in existing markets that enable customers to
B81332 - satisfy needs for information technology (IT). However, new
B81333 - realities create new and different needs for technology that
B81334 - improves IT. Familiar skills and information technology that
B81335 - the average user wants are no longer effective, according to
B81336 - Grove in his book reviewed on 980307. ref SDS 40 1660 IT
B81337 - has created new realities that overwhelm people in a new
B81338 - world order using technology the average user wants.
B81339 - ref SDS 40 LW42
B81341 - [On 020822 Ray Ozzi credited for developing Lotus Notes
B81342 - and recently associated with Groove technology, reports
B81343 - customers feel "pain" using information technology, like
B81344 - LN, ref SDS F1 Q99G; email is widely used technology for
B81345 - collaboration, but people frustrated by limitations that
B81346 - reduce productivity. ref SDS F1 HW8H
B81348 - ..
B81349 - [On 021108 Bill Gates announced Microsoft plans to
B81350 - integrate commands because menus are too complex.
B81351 - ref SDS F2 EFBE Microsoft also plans to develop some
B81352 - kind of means so people can find information.
B81353 - ref SDS F2 EF5I Automatted integration that makes
B81354 - capturing, organizing and finding information are fast
B81355 - and easy with SDS.
B81357 - ..
B81358 - SDS has functionality that users need to improve the work
B81359 - that is not available anywhere else, reported on 001130.
B81361 - ..
B81362 - Average users place importance on ease of use. They want
B81363 - something to learn in 20 minutes and feel good about doing
B81364 - things everybody else is doing.
B81365 - ..
B81366 - Above average users place importance on getting above
B81367 - average results, even though this takes more than 20 minutes
B81368 - to learn, discussed in analysis of meeting on 020522.
B81369 - ref SDS E1 X15K
B81370 - ..
B81371 - On 001130 SDS has the interface people need to do
B81372 - Knowledge Management, ref SDS 72 H17O, which is not what the
B81373 - average user wants.
B81375 - ..
B81376 - Intelligence support may not be helpful at this point in the
B81377 - long march of civilization for average users. It may be
B81378 - possible to provide tools and infrastructure, i.e., the SDS
B81379 - functionality optimized for organization and linking and
B81380 - speed, that people need to aid human thinking of the above
B81381 - average user. Helping a few people do above average work to
B81382 - think, remember and communicate, yields intelligence that
B81383 - everybody needs to improve productivity, earnings and stock
B81384 - prices.
Windows Browser Convert SDS from DOS Technology Requires 9 Months
Medit C Version Update to Run SDS on Windows Solve Memory Problem
Browser User Interface May Take 9 Months
Convert DOS to Windows or Browser User Interface Will Take 9 Months,
User Interface 9 Months Convert DOS to Windows or Browser, Mike Porem
BF0801 - ..
BF0802 - Rewriting SDS to Improve User Interface Takes Time, Devotion
BF0805 - Mike comments...
BF0807 - Porting SDS to a Windows or web browser interface will require
BF0808 - new UI development by someone who has experience and creativity.
BF0809 - Moreover, this person would have to be intimately familiar with
BF0810 - the purpose design of the application. ref DRT 1 01QV
BF0812 - ..
BF0813 - Refinement of the new user interface will take time.
BF0815 - ..
BF0816 - It may take a significant fraction of a year to hone the new user
BF0817 - interface. This evolutionary process will require devotion.
BF0818 - ref DRT 1 P134
Compare Mike's Program with SDS and POIMS Provess in Relation to Data
Dates Adding Functionality Like SDS to Manage Time for Organizing Inf
BH0501 - ..
BH0502 - Compare Mike's Collaboration Program with SDS and POIMS
BH0506 - Mike says....
BH0508 - Dates are useful for making linked information comprehensible. A
BH0509 - sense of time is very meaningful. Now I wish that this was
BH0510 - incorporated nicely into web documents. ref DRT 1 Q144
BH0512 - ..
BH0513 - I'll work on incorporating this into my product. ref DRT 1 VM7M
BH0515 - ..
BH0516 - Evaluation of Dynamic List application
BH0518 - ..
BH0519 - In light of our discussions, I'd like to review the status of my
BH0520 - design in comparison with some of the key features of SDS, and
BH0521 - the POIMS process you follow. ref DRT 1 P150
BH0523 - 1. Datastructures
BH0525 - ..
BH0526 - 2. Usability
BH0528 - ..
BH0529 - 3. User interface
Content Incorporated Means Inline Material Preferred Rather than Link
Links Difficult to Follow Eric Proposes Solution SDS DKR Use Inline L
Inline Material Reduce Links and Solve Problem of Being Overwhelmed b
BK0601 - ..
BK0602 - Inline Material Preferred by Eric Armstrong Wants Fewer Links
BK0604 - Mike says on 020531 154746
BK0606 - Clarification of Eric Armstrong's distinction between "linking"
BK0607 - and "including"
BK0609 - ..
BK0610 - Do you have references in SDS for what Eric means by
BK0611 - "incorporating" content and contrasts it with your practice of
BK0612 - "linking"? ref DRT 1 00WS
BK0614 - ..
BK0615 - This refers to Mike's transmittal today asking for feedback
BK0616 - on his analysis of a letter from Eric Armstrong on 020530,
BK0617 - per above, ref SDS 0 IS8N, that says in total....
BK0619 - Incredible, Rod. You continually amaze with your ability
BK0620 - to access the record. If we had tools of the kind you
BK0621 - have developed, I believe we *would* use them. (I've only
BK0622 - quarreled with having to link to everything, instead of
BK0623 - incorporating it, but hey...)
BK0625 - ..
BK0626 - Eric's letter on 020530, and seems to show some thawing of
BK0627 - prior resistance to using SDS. ref SDS E3 Y89F
BK0629 - ..
BK0630 - Responding to Mike's request for background, there is
BK0631 - information in the record on 020530. ref SDS E3 XS9L
BK0634 - ..
BK0635 - Mike continues...
BK0637 - I have two guesses as to what he means. Does his point have more
BK0638 - to do with...
BK0640 - 1. functionality for the writer only being able to link to a
BK0641 - point on a static historic page rather than selecting and
BK0642 - sizing appropriate sections of a historic document to
BK0643 - include in the current diary entry, the way we often do
BK0644 - with e-mail inclusions, ref DRT 1 KZ6F, or
BK0646 - See comment above. ref SDS 0 C79I
BK0648 - ..
BK0649 - 2. usability for the web-based reader, who must hyperlink out
BK0650 - of and back to the root diary entry to understand the
BK0651 - reference?
BK0653 - See comment above. ref SDS 0 C79I
BK0655 - ..
BK0656 - Issue 1
BK0658 - ..
BK0659 - If his complaint is issue 1, that the writer cannot embed and
BK0660 - comment on sections of the old diary entry as we often do with
BK0661 - e-mail inclusions, I see some clear advantages to your technique
BK0662 - of linking around. The technique of embedding old text into a
BK0663 - new diary entry has the advantage of creating a
BK0664 - single new document with exactly the right specificity in
BK0665 - the reference. ref DRT 1 02PT For example,
BK0667 - ..
BK0668 - Eric wrote:
BK0670 - If we had tools of the kind you have developed, I believe
BK0671 - we *would* use them.
BK0672 - ..
BK0673 - Eric, Which features of SDS are most useful and
BK0674 - sorely missing from other tools? Can we get a prioritized
BK0675 - list? ref DRT 1 02RU
BK0677 - ..
BK0678 - The example above illustrates a very specific embedded quotation
BK0679 - and its response. There is efficiency in this format. ref DRT 1
BK0680 - 0346
BK0682 - a. Benefits of linking to an entire document
BK0684 - Often that context is lost with static inclusions.
BK0686 - ..
BK0687 - As you've mentioned, by referring back to a single point
BK0688 - in a long historical record, the reader will get to see
BK0689 - the broader context of what the writer is referencing,
BK0690 - rather than just the small excerpt that the author wants
BK0691 - to reference.
BK0692 - ..
BK0693 - Static inclusion cannot get updated the way an old
BK0694 - entry can. ref DRT 1 025W
BK0696 - ..
BK0697 - As you've demonstrated, the historical diary entries can
BK0698 - be modified over time, adding more potentially useful
BK0699 - information to the original diary entry. This can be in
BK0700 - the form of corrections or link forward to new diary
BK0701 - entries.
BK0702 - ..
BK0703 - b. Benefits of including (embedding) text from the
BK0704 - original document in the new one, ref DRT 1 036E
BK0706 - <B>The original context does not always add value</B>
BK0708 - ..
BK0709 - In some case readers are already familiar with the context
BK0710 - of the reference. Or maybe the original context is
BK0711 - insignificant. Either way, sometimes a little extracted
BK0712 - quote is sufficient.
BK0713 - ..
BK0714 - Efficiency in reading, ref DRT 1 H57J
BK0716 - ..
BK0717 - You may lose some of your audience. A reader who cannot
BK0718 - invest the time in following a linked reference might
BK0719 - simply drop out of the exchange.
BK0721 - SDS "firepower" for improving literacy is reviewed on
BK0722 - 950204. ref SDS 20 4995 and in NWO.
BK0724 - ..
BK0725 - SDS is typically deployed to improve the work for
BK0726 - saving time and money getting things done. People are
BK0727 - always free to avoid responsibility for reviewing the
BK0728 - record, and can sometimes avoid accountability for not
BK0729 - being responsible; but the consequences for failing to
BK0730 - invest time for working intelligently cannot always be
BK0731 - avoided, as reported on 001207. ref SDS 73 V54M
BK0732 - ..
BK0733 - Eric made a similar point about reality
BK0734 - eventually catching up with everyone in his letter on
BK0735 - 011003. ref SDS B6 EC5N
BK0738 - ..
BK0739 - Issue 2
BK0741 - ..
BK0742 - If his complaint is issue 2, that the reader must jump around
BK0743 - between diary entries, then this is the issue of "boggling the
BK0744 - mind" that you've mentioned. In pursuing references, the reader
BK0745 - might become distracted from the original point. This importance
BK0746 - of this complaint should not be downplayed. ref DRT 1 0R8Q
BK0748 - a. Causes of "boggling the mind"
BK0750 - ..
BK0751 - System response time
BK0753 - ..
BK0754 - The action of following a link can be distracting. It
BK0755 - take a while to follow a reference. Clicking and waiting
BK0756 - for a web page to load is slower than the speed of
BK0757 - thought. Note that this is not a problem inside SDS,
BK0758 - where the response time of following a link seems
BK0759 - instantaneous.
BK0761 - ..
BK0762 - Sense of location, ref DRT 1 0297
BK0764 - ..
BK0765 - We gain a sense of orientation from *physical context*.
BK0766 - When following a hyperlink, the *physical context*
BK0767 - switches. This is disorienting, and is one cause of
BK0768 - boggling the mind. "Now, where was I?"
BK0770 - ..
BK0771 - Changing the subject, ref DRT 1 02YP
BK0773 - ..
BK0774 - Following links also changes what the user is reading. The
BK0775 - referenced material is related, but it *is* a different
BK0776 - document, or diary entry. And so the *intellectual
BK0777 - context* changes.
BK0779 - Conversation is distracting, people easily wander off
BK0780 - course, off the subject. This is why meetings are so
BK0781 - unproductive, and why communication is the biggest
BK0782 - risk in enterprise, yet this does not seem to stop
BK0783 - people from talking and going to meetings. See
BK0784 - analysis on 980824. ref SDS 43 3465 citing NWO on
BK0785 - challenge of maintaining focus, ref OF 11 5827
BK0787 - ..
BK0788 - b. Consequences for the average user, ref DRT 1 02YV
BK0790 - So, can the average user eventually overcome this sense of
BK0791 - being boggled when reading your diary entries, as they are
BK0792 - formatted today? I'm not so confident. In my experience,
BK0793 - it's often better to go through great effort to change the
BK0794 - system to improve usability, rather than expecting the
BK0795 - user to compensate for the computer system's deficiencies.
BK0796 - Can the usability be improved?
BK0798 - Experience shows the average user becomes acclimated to
BK0799 - using links in SDS, just as the average user becomes
BK0800 - used to traveling at high speed, once technology
BK0801 - evolves to make it worthwhile and comfortable, as seen
BK0802 - by people traveling 60 - 500 MPH in cars and planes.
BK0803 - ..
BK0804 - SDS is the only technology that makes it fast and
BK0805 - easy to keep up on the information highway, and like
BK0806 - the pilot of the 747, the Com Manager enables a smooth,
BK0807 - productive flight so that people reach the destination
BK0808 - ready to work productively. see NWO, ref OF 11 6369
BK0811 - ..
BK0812 - Combining the best of linking and incorporating, ref DRT 1 03P6
BK0814 - ..
BK0815 - There might be a way to combine these two features, linking and
BK0816 - including. Here's one proposal: mousing over a hyperlink
BK0817 - reference to another diary entry pops up an excerpt from the
BK0818 - referenced document.
BK0820 - ..
BK0821 - a. It's possible to implement reference pop ups in SDS
BK0823 - Need to extract from the referenced diary entry
BK0825 - ..
BK0826 - This could be implemented in SDS, provided that you have
BK0827 - a way to extract a portion of the reference at the time of
BK0828 - publication to HTML.
BK0830 - This sounds exciting. How much effort would this
BK0831 - take, and how much time and money would it save?
BK0834 - ..
BK0835 - Implementation in DHTML, ref DRT 1 033S
BK0837 - ..
BK0838 - You would be required to write DHTML that works in both IE
BK0839 - and Netscape.
BK0841 - ..
BK0842 - b. Already demonstrated a variation of this in a prototype
BK0844 - ..
BK0845 - I've implemented a notion of this pop up technique in a
BK0846 - prototype for the next version of my writing tool. It
BK0847 - works for both IE and Netscape. I'll demonstrate it to you
BK0848 - in a few months. If you can't visualize it, I can mock up
BK0849 - a good-looking HTML prototype for you using as SDS HTML
BK0850 - document.
BK0852 - Would like to see demonstration, when Mike has time.
BK0854 - ..
BK0855 - c. Shift from interlinked documents to interactive and
BK0856 - intertwined documents, ref DRT 1 044F
BK0858 - ..
BK0859 - My feeling is that it'll take more than mere hyperlinking
BK0860 - and integration to advance our writing tools where we want
BK0861 - them to go. Document will have to become more interactive
BK0862 - for the user and intertwined with each other, as I'm
BK0863 - suggesting with this feature.
BK0865 - Would like evidence on this point, scenarios and
BK0866 - examples that illustrate added value.
BK0868 - ..
BK0869 - Why not concentrate for the next 100 years or so on
BK0870 - adding intelligence to information then turn our
BK0871 - attention to making documents interactive?
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