CONTACTS 
0201 - Intel Corporation
020101 - Mr. Morris E. Jones; Business Unit Manager
020103 - Cable Network Operation

SUBJECTS
Chronology Trains of Thought Links SDS Records Time Organize Record

4803 -
4803 -    ..
4804 - Summary/Objective
4805 -
480501 - Follow up ref SDS 38 0000, ref SDS 36 0000.
480502 -
480503 -
480505 -  ..
4806 -
4807 -
4808 - Progress
4809 -
480901 - This morning Jack Park sent a letter to the SRI team on the OHS/DKR
480902 - project, ref DIT 1 0002, and citing research on using time for
480903 - organizing the record...
480904 -
480905 -                http://robustai.net/JournalOfMyLife/users/SethRussell.html
480907 -                 ..
480908 -                http://www.egroups.com/message/emouth/15
480910 -  ..
480911 - Jack relates...
480912 -
480913 -            "We can look at web logs as trains of thought.  Web logs
480914 -            and personal thought trains share some common properties.
480915 -            They are both sequences of events recorded chronologically;
480916 -            they both hair into a background of knowledge.  Just like
480917 -            thought trains, some web logs are intentionally directed
480918 -            towards goals, while other's seem to meander across a
480919 -            tapestry which only characterize the interest of the
480920 -            particular author. ref DIT 1 2P6J
480922 -  ..
480923 - Previously, on 000403 Jack described SDS design as "really slick."
480924 - ref SDS 10 4862  A few days later on 000405 Jack engaged the OHS/DKR
480925 - team to consider the diary and journal process to organize the record
480926 - on the OHS/DKR project, applying the model of SDS records on the
480927 - Internet. ref SDS 11 PSXS  At that time, he seemed to feel SDS records
480928 - are one-sided, and biased, and also cited benefits of precision access
480929 - with links to original sources that allows people to quickly assess
480930 - the record and distinguish biased opinion from helpful perspective,
480931 - planning, and context. ref SDS 11 2565
480933 -  ..
480934 - Jack made a major effort to frame issues and uses cases for knowledge
480935 - representation, ref SDS 11 2928, to evaluate diary and journal
480936 - methods. ref SDS 11 0448  Jack also submitted ideas on ontology for
480937 - analytical forms, and systems dynamics using signs and symbols for
480938 - knowledge representation.
480940 -  ..
480941 - Consideration of SDS and other knowledge representation methods
480942 - garnered three (3) responses from a large team with Knowledge
480943 - Management expertise.
480945 -  ..
480946 - Bill Beardon commented that experiential record in a diary and journal
480947 - can aid collaboration dialog, which the OHS/DKR effort was targetd to
480948 - support. ref SDS 11 3877  Eric Armstrong commented that diary does not
480949 - harm nor contribute to the aims of OHS/DKR technology. ref SDS 11 1972
480950 - Eric objected to the way Welch uses links in the SDS record.
480951 - ref SDS 11 4823  He proposed using "inline" links. ref SDS 11 ZF5Q
480952 - Eric planned further use case analysis on the issue of diary, journal,
480953 - links and inline links. ref SDS 11 0784  Paul Fernhout did not comment
480954 - on SDS.  He provided excellent analysis of knowledge representation
480955 - issues, ref SDS 11 B8R4, noting XML technology is not an effective
480956 - solution. ref SDS 11 0005
480958 -  ..
480959 - A month later on 000504, Jack notified the OHS/DKR team of
480960 - frustrations that SDS seems to be a subject that "nobody talks about
480961 - around here," and noted requirement to ponder SDS methodology.
480962 - ref SDS 15 6082
480964 -  ..
480965 - Today, Jack again cites Welch SDS records on the Internet, evidently
480966 - as a source that illustrates using chronology to manage the record
480967 - ref DIT 1 5H8I
480969 -  ..
480970 - POIMS explains chronology, complemented by context and connection in
480971 - the SDS design. ref OF 1 8555  Chronology is further explained with
480972 - respect to understanding cause and effect. ref OF 1 1112  Jack's
480973 - letter does not develop nor cite anything specific in POIMS, so intent
480974 - is conjecture at this time.
480976 -         ..
480977 -        [On 000922 Jack baffled about why people have not addressed SDS
480978 -        foundational documents, POIMS, NWO, Typical Day Scenario, even
480979 -        if they do not try SDS, ref SDS 41 016R; he feels peer pressure
480980 -        may be a factor; people feel funny "going first" to cite
480981 -        authority for ideas for Knowledge Management that nobody else
480982 -        has presented. ref SDS 41 FJ5H
480984 -  ..
480985 - Research on 900319 indicates time tracked as "chronology" is the core
480986 - of human reasoning for making sense of complexity by understanding
480987 - connections of cause and effect which yields the power of knowledge to
480988 - predict the future. ref SDS 2 1323
480989 -
480990 -        [On 001130 Jack describes SDS comprised of time and subjects
480991 -        that provides a structure for knowledge and SDS user interface
480992 -        makes the structure useful to people. ref SDS 45 H17O
480994 -         ..
480995 -        [On 040312 research on science explains locality principle that
480996 -        indicates energy exchange connecting cause and effect yields
480997 -        the power of knowledge to control the future. ref SDS 47 YH4G
480999 -         ..
481000 -        [On 040622 Jack cited sensemaking as a primary focus of
481001 -        Knowledge Management. ref SDS 48 FM5W
481003 -  ..
481004 - Focus on "trains of thoughts" reminds of Vannevar Bush describing in
481005 - 1945 at the dawn of the computer age potential efficiencies of
481006 - electronic records management accomplished by "trails of association,"
481007 - reviewed on 960304.
481009 -  ..
481010 - On 000709 Bill DeHart reported experience at PG&E showed SDS organizes
481011 - information better than other methods. ref SDS 17 1029  On 000710 an
481012 - article by Gelernter, also, proposes that time is a key factor of
481013 - knowledge. ref SDS 18 7565
481014 -
481015 -       [On 001013 example of time critical to KM. ref SDS 44 0001
481016 -
481017 -
481018 -
481019 -
4811 -

SUBJECTS
Default Null Subject Account for Blank Record

4903 -
490401 -  ..
490402 - Experts Have No Interest Learning to Improve their Work
490403 -
490404 - Since Jack points the SRI team to the Welch web site, and has done so
490405 - previously, for example on 000405 he asked people to consider the SDS
490406 - method of diary and journal, ref SDS 11 PSXS, which applies the time
490407 - element cited today, per above, ref SDS 0 E372, 000426, ref SDS 14
490408 - 3315, and again on 000504, ref SDS 15 XD5M, the fact that nobody has
490409 - called to get inquire about purchasing Knowledge Management support
490410 - leads to the conclusion that people trying to produce Knowledge
490411 - Management tools don't want to use Knowledge Management, but rather
490412 - are hoping to produce something other people will use.
490414 -  ..
490415 - This reflects research on inventing the digital computer.  NWO reviews
490416 - history indicating IBM and other "experts," who were trying to develop
490417 - better computers, refused to be helped, ref OF 2 L84M, and were forced
490418 - by culture pressures to become willfully blind, ref OF 2 OP5G, similar
490419 - to Tesla's experience trying to help Edison improve electrical
490420 - utilities and motors with alternating current. ref OF 2 GU5F
490421 -
490422 -    If the SRI team doesn't want to use KM, who does?
490424 -  ..
490425 - Why would anyone use KM to solve world problems, an objective of the
490426 - DKR project on 000120, ref SDS 8 2808, if the people working to
490427 - produce KM, do not use it to perform their work?
490428 -
490429 -    [On 000908 KM dilemma is disjunction between need and market
490430 -    demand. ref SDS 40 8820
490432 -     ..
490433 -    [On 000927 Eric Armstrong contends there is a "huge need" for
490434 -    DKR capability. ref SDS 42 0001
490436 -  ..
490437 - On 991222 Doug cited a paper he prepared on developing technology to
490438 - improve human capabilities.  He proposed that people pilot test to
490439 - discover good methods. ref SDS 7 5402  On 000326 Doug wrote a letter
490440 - to the team saying to use the team's work to apply KM in order to gain
490441 - experience to create KM, and was re-stated during a meeting at SRI on
490442 - 000420. ref SDS 12 2537  This seems to support using SDS, based on
490443 - Jack's report today. ref SDS 9 5972
490445 -  ..
490446 - The SRI team working on Doug's DKR project have seen that SDS uses
490447 - time for organizing information into useful knowledge.
490449 -  ..
490450 - How will people discover how to create KM, if they do not use KM
490451 - day-to-day to discover what it means?
490452 -
490454 -  ..
490455 - Forwarded Jack's letter to Morris, attached ref DIT 1 0001.
490457 -  ..
490458 - Cite Jack's letter commending Welch as standard for KM. ref DIT 1 JT6J
490460 -  ..
490461 - Thanked Morris for his effort on Sunday, ref SDS 38 0001, spending 3
490462 - hours plus looking for documentation on DOS that runs under Windows 95
490463 - and 2000.
490465 -  ..
490466 - People want to be involved in a project that produces KM for other
490467 - people to use. ref DIT 1 SO9F
490469 -  ..
490470 - Cited team decision on 000615 during meeting at SRI to produce an
490471 - email program because knowledge management is too difficult to
490472 - understand. ref SDS 16 6271
490474 -  ..
490475 - Cited report by Eric Armstrong on 000824, ref DIT 1 IT7N, that Doug is
490476 - proposing an email improvement program like the Rod Welch system.
490477 - ref SDS 34 PU5N
490478 -
490479 -
490480 -
4905 -

SUBJECTS
Default Null Subject Account for Blank Record

5003 -
500401 -  ..
500402 - Efficient Usability Improved Consolidate Integrate Functions
500403 -
500404 - Cited efforts to integrate and consolidate commands that increase
500405 - efficient usability, and make SDS easier to learn...
500406 -
500407 -        Functions are more "intelligent" by doing tasks that are
500408 -        different, but seem similar enough at the conscious span of
500409 -        attention that it appears "logical" to use the same function
500410 -        key or menu description.  Combining commands further reduce the
500411 -        choices people have to make to get things done.  This makes SDS
500412 -        easier to learn, and to use doing daily work.  As you mentioned
500413 -        before, the more we think about things the greater the insight
500414 -        about nuance.  The same occurs in doing things over and over.
500415 -        We recognize patterns.  These patterns can then be organized to
500416 -        give the appearance of "intelligence" in the tools.  Of course
500417 -        the tools are not really intelligent, they are just wired to
500418 -        appear so by reducing the time and effort needed to accomplish
500419 -        useful tasks. ref DIT 1 BV9N,
500420 -
500421 - ...and summarized on 000824. ref SDS 35 0001 and 000904, ref SDS 39
500422 - 0001  Goals for complementarity to make usability fast and easy were
500423 - discussed on 890523. ref SDS 1 LV59
500425 -             ..
500426 -            [On 020531 Mike Poremba reports SDS has more efficient
500427 -            usability than he has seen using other products.
500428 -            ref SDS 46 5M3G
500429 -  ..
500430 - Explain need for improvements in Medit, ref DIT 1 T15F, are intended
500431 - to support making SDS easier to use for pilot testing, listed on
500432 - 000904. ref SDS 38 1Y6K
500434 -  ..
500435 - Ask if the new documentation he found for DOS calls, on 000904,
500436 - ref SDS 38 0001, can be used to expand memory for SDS, ref DIT 1 00EQ,
500437 - per the record on 990912 asking about disconnecting CGA which is the
500438 - method used in OS2, ref SDS 5 9766, since this is critical to make
500439 - SDS a stronger application for end users to avoid crashing, per
500440 - analysis on 951207. ref SDS 3 6W4F
500441 -
500442 -     [On 000908 Morris reports a major customer has occuppied his time
500443 -     that prevented progress on Medit improvements. ref SDS 40 J94G
500445 -      ..
500446 -     [...Morris suggests pilot testing to devleop customer profile and
500447 -     evaluate demand for KM. ref SDS 40 OG6I
500449 -      ..
500450 -     [On 001001 visited Morris and made progress on Medit improvements.
500451 -     ref SDS 43 7842
500452 -
500453 -
500454 -
500455 -
500456 -
500457 -
500458 -
500459 -
5005 -