THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: October 13, 2000 11:49 AM Friday; Rod Welch

Letter to Jack Park on his DKR project.

1...Summary/Objective
2...Open Source More Secretive than Proprietary Source Projects
3...SDS Initiative Through SRI Solve High Visibility Problems
4...Subject Management Key Part KM to Solve Big Problems
5...Pattern Language Link to Semiotics Needs Research
6...Lawyers, Accountants, Engineers Don't Know they are doing KM
7...Customers for KM Have to be Created, Time is KM Dilemma
8...People Not Aware Time Needed to Invest Intellectual Capital


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CONTACTS 

SUBJECTS
KM Project Initiative on Web
Market Conditions DKR
Park DKR Web Site, 001013
Gelernter Architecture Time
Time Organize Information Produce Knowledge SDS Standard
Pictures Scan Incorporate into Documents, Email
PDF Pictures Not Efficient for Com Metrics KM Takes Too Much Time
KM Project Being Launched with Howard Liu

1110 -
1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 69 0000, ref SDS 68 0000.
111202 -
111203 - Submitted ref DIT 1 0001 to Jack responding to a paper he submitted
111204 - the other day explaining his new KM project, which he mentioned was in
111205 - planning on 000630. ref SDS 61 QN7K
111206 -
111207 - Jack's project has an internal email system.  I tried to send him a
111208 - letter but after preparing it and clicking on send, there was an error
111209 - message saying to go back and enter my name.  When I clicked back, the
111210 - message that took 20 minutes to create was gone. ref DIT 1 6I5O
111211 - ..
111212 - There was not enough time to re-create the letter,
111213 -
111214 - This illustrates need and consequent demand for stronger environment
111215 - that uses time in order to expedite the work, cited by Bill DeHart on
111216 - 000709, ref SDS 62 0784, and based on various submisisons Jack has
111217 - made to the DKR team citing the critical role of time in knowledge
111218 - management, which Jack cited on 000710 in submitting an article on
111219 - Gelernter's work, ref SDS 63 4T8X, and more recently on 000907 when
111220 - Jack cited a web site that makes the same point. ref SDS 66 0001
111221 - ..
111222 - Jack's paper explaining his new project is a PDF file, which
111223 - essentially is a picture.  There was not enough time to convert this
111224 - to text so it could be integrated into the record, which enhances
111225 - management, organization, reading, understanding and follow up action,
111226 - i.e., could not apply Com Metrics. ref DIT 1 MJ7J
111227 -
111228 -     On 000331 LANL project with Xerox needs ascii, ref SDS 52 3895,
111229 -     based on analysis of pictures 940609, Kissinger. ref SDS 5 4238
111230 -
111231 -
111233 -  ..
111234 - Open Source More Secretive than Proprietary Source Projects
111235 -
111236 - Jack has been very secretive on notifying people people about his new
111237 - project.  The web site is closed, and he uses a closed communication
111238 - system, per above.  This seems to conflict with open source methods
111239 - that nominally call for open communications.  The Welch record on the
111240 - other hand is fully open, even though people do not know how to
111241 - produce a record like that on the Internet. ref DIT 1 OH6M   POIMS
111242 - explains the role of secrecy and confidentiality that requires a range
111243 - of solutions. ref OF 2 0476
111244 -
111246 -  ..
111247 - SDS Initiative Through SRI Solve High Visibility Problems
111248 - Subject Management Key Part KM to Solve Big Problems
111249 -
111250 - Explained letter to Pat Lincoln on 001011, ref SDS 71 FZ4F, that
111251 - promoted DKR project to develop support for subject management,
111252 - ref DIP 4 01XS, ontology, ref DIT 1 FR8G, which Jack raised on 000221.
111253 - ref SDS 50 8044 and more recently on 000623. ref SDS 60 4752
111254 -
111255 -     [On 001013 Jack Park comments. ref SDS 72 5Y4L
111256 -
111258 -  ..
111259 - Pattern Language Link to Semiotics Needs Research
111260 -
111261 - Advised of letter, ref DRP 1 0001 from Jan Borchers, ref DIT 1 W68N,
111262 - responding to my letter, ref DIP 1 0001 asking for assistance applying
111263 - pattern language to support Semiotics for the DKR effort, sent on
111264 - 001008. ref SDS 68 RS5F
111265 -
111266 -    [On 001016 Jack does not comment on this. ref SDS 72 7480
111267 -
111268 -
111269 -
111270 -
1113 -

SUBJECTS
Difficult KM Hard to Design, Not Understood
KM Hard to Uderstand Requires Experience for More than 20 Minutes
Dilimma Benefits Takes Days, Weeks, Years, People Only have 20 Minute
Core Capability KM Not Understood, Eric Armstrong
KM Not Understood, Eric Armstrong Design KM Not Understood
KM Design Objectives Not Understood, Eugene Kim
Totally Convinced Reduces Opportunity to Discover Improvement through
Innovator's Dilemma Must Invest Creativity, Experiment New Methods
Faith Gain Experience Understand Architecture Human Thought Counterin
Law Intelligence for Business Managed Conversation, Nobody Likes Seco
Dilemma Information Immediate Rewards Knowledge Deferred Rewards Need
Faith Knowledge Intelligence Savings s Unbelievable Need Experience E

3914 -
391501 -  ..
391502 - Lawyers, Accountants, Engineers Don't Know they are doing KM
391503 - Customers for KM Have to be Created, Time is KM Dilemma
391504 - People Not Aware Time Needed to Invest Intellectual Capital
391505 -
391506 - Follow up ref SDS 68 0001, ref SDS 67 X57F.
391507 -
391508 - Reviwed analysis in letter to DKR team on 001004, ref SDS 68 WV4K,
391509 - people are not aware of need to invest time gaining experience doing
391510 - KM in order to understand how to create KM technology.  This cannot be
391511 - learned in 20 minutes that people are willing to allocate for studying
391512 - new technology.
391514 -  ..
391515 - Resistance to invest time for learning to improve productivity,
391516 - earnings and stock prices makes designing KM counterintuitive.  It
391517 - takes a long time using SDS to discover the "motherlode" of KM,
391518 - reported on 000425. ref SDS 54 G35L
391520 -  ..
391521 - Manual KM is tedious, hard work, reported on 000307, ref SDS 51 5182,
391522 - and so limited time invites shortcuts which inhibit understanding.
391523 -
391524 -      [On 010221 article published in 1999 reported KM is hard work
391525 -      using information technology. ref SDS 77 YG8K
391526 -
391527 -      [On 010908 Jack Park reported overwhelming tendency to succumb to
391528 -      the "fools gold" of laziness rather than exercise diligence
391529 -      required for manual practice to discover the motherload of KM
391530 -      design. ref SDS 74 YF5O
391532 -  ..
391533 - Even lawyers, accountants and engineers, whose work accomplishes
391534 - aspects of KM, do not grasp implications of what they are doing
391535 - day-to-day.  There isn't enough time to integrate the elements into a
391536 - composite practice that, over time, reveals the scope of the process.
391537 - As a result, the secret of KM lies dormant, because the rewards of
391538 - knowledge come days, weeks and years later, while people only have 20
391539 - minutes to an hour for pilot testing to discover the secret.
391540 - ref DIT 1 7C9K
391541 -
391542 -      [On 011105 law is the only other way of adding "intelligence" to
391543 -      management, without using SDS, and that occurs long after it is
391544 -      possible to avoid problems. ref SDS 76 IP8L
391546 -  ..
391547 - The letter on 001004, ref DIP 3 HH5K, explained that 20 minutes is not
391548 - enough. ref SDS 68 P86I
391550 -  ..
391551 - So, time is a KM dilemma that seems to preclude customers for KM, and
391552 - it is running out. ref DIT 1 005N
391553 -
391554 -      [On 001207 economy failing, too many people having too many
391555 -      problems. ref SDS 73 V54M
391556 -
391557 -      [On 010911 failed intelligence led to terrorist attacks on US in
391558 -      New York and the Pentagon. ref SDS 75 0001
391559 -
391560 -
391561 -
391562 -
391563 -
391564 -
391565 -
391566 -
391567 -
391568 -
391569 -
391570 -
391571 -
3916 -