THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 20, 2000 08:01 AM Thursday; Rod Welch

Colloquium at Stanford, class 3, received letters, submitted ideas.

1...Summary/Objective
2...Eric notes a DKR is needed to solve urgent world problems cited by
3...Eric notes that an open source "Dynamic Knowledge Repository" (DKR) is
.....What evidence shows that a DKR can leverage intelligence to
.....Alphabet Technology Augments Intelligence, Need New Paradigm
4...Knowledge Definition Predicate to Creating KM System
5...What Are We Trying to Accomplish Purpose OHS/DKR Augment Intelligence
6...Objective OHS/DKR to Enable Whole New Way of Thinking, Working
.....What does [a dynamic knowledge repository] look like? How does it
.....Collaboration is a powerful, big idea Bootstrapping fosters, cited
........Yes Needs Understanding, Follow Up for Effective Leadership
........Knowledge Management Dilemma - Communication Biggest Risk
........Information Overload Causes Meaning Drift, i.e., Murphy's Law
.....Organization is a key requirement for effective knowledge, noted
........a DKR system will combine email and a hypertext archive (OHS,
.........Intelligence provides unifying theory or framework for linked
7...DKR Version 1 Should Address a Single Narrow Problem Then Scale Up
......Some contributors suggest solving world environment problem;
..........Organization, Leadership, Assignments, Collaboration
8...Development Process Applies to Big and Small DKR Initiatives

ACTION ITEMS.................. Click here to comment!

1...What processes currently solve problems, and what weaknesses can
2...What assurance is there that in solving current problems, the DKR
3...Need examples of intelligent processing, knowledge ontology
4...May need some rules on what is superfluous and who decides.

CONTACTS 
0201 - Bootstrap Institute
020101 - Mr. Douglas C. Engelbart, Ph.D.

SUBJECTS
Colloquium at Stanford, Unfinished Revolution
Demo SDS via Web Site Bootstrap Institute Sales discussions
Open Source Development Freeware
Global Problems Too Vast Lack Focus
Complexity Expanding Due Information Overload Bumbling Caused by Mean
World Problems Need Better Knowledge Tools to Solve Complexity

3408 -
3408 -    ..
3409 - Summary/Objective
3410 -
341001 - Follow up ref SDS 45 0000, ref SDS 44 0000.
341002 -
341003 - Eric Armstrong submits an initial blueprint to start constructing a
341004 - DKR for solving urgent worldly problems set out by Doug Engelbart in
341005 - the Colloquium at Stanford.  Other contributors suggest focusing on a
341006 - system to augment personal and organizational capabilities.  Some
341007 - attention may be needed on distinguishing information from knowledge,
341008 - and selecting a suitable scale for a version 1 system.
341010 -  ..
341011 - Submitted ref DIT 1 0001 linked to this record and to the letter on
341012 - reducing medical mistakes. ref DIP 1 0001  Cited John Werneken's point
341013 - for orientation. ref DRT 4 0001
341014 -
341015 -     [On 000208 sent another letter to Eric to answer his question
341016 -     about what the core capability should be? ref SDS 54 1900]
341018 -  ..
341019 - Received response, ref DRT 5 0001, from Bernie DeKoven, with The
341020 - Technography Center, who provides collaboration support through
341021 - training and facilitating meetings.
341022 -
341023 -     [On 000202 notified Elizabeth Pate-Cornell, Chair, Department of
341024 -     Management Science and Engineering at Stanford, about Doug's
341025 -     Colloquium. ref SDS 53 0002]
341026 -
341027 -
341029 -  ..
3411 -
3412 -
3413 - Progress
3414 -
341401 - Received ref DRT 2 0001 from Eric Armstrong...
341402 -
341403 -                     eric.armstrong@eng.sun.com
341404 -
341405 - ...discussing Doug's video conference broadcast beginning on 000106,
341406 - to foster a project for Knowledge Management which he calls the
341407 - "Unfinished Revolution," ref SDS 44 IG60, and with the aim of creating
341408 - technology that augments intelligence to accomplish goals in Doug's
341409 - 1992 paper, reviewed on 991222. ref SDS 39 3011  Since the video
341410 - conference system was not effective, reported on 000106. ref SDS 44
341411 - UE5H, correspondence may expedite progress on the project.
341413 -  ..
341414 - The subject of Eric's letter today is "Toward DKR" which proposes to
341415 - begin developing a version 1 system to implement Doug's vision.
341416 - ref DRT 2 4968
341417 -
341418 -      [On 000122 submitted response to Eric. ref SDS 49 0001]
341420 -  ..
341421 - Eric notes a DKR is needed to solve urgent world problems cited by
341422 - Doug in the Colloquium, e.g., poverty, environment, energy, health.
341423 - ref DRT 2 0001  Eric lays out a powerful initial framework to guide
341424 - action, and urges timely action.
341425 -
341426 -     [...below, Eric asks what a DKR to accomplish this goal would look
341427 -     like, ref SDS 0 3002, expects it will combine email and linking,
341428 -     as in HTML, XML, etc. ref SDS 0 3871
341430 -      ..
341431 -     [...below, Eric proposes tackling the energy problem as the first
341432 -     order of business for the DKR. ref SDS 0 7592
341434 -      ..
341435 -     [...below, primary major problem is information overload that
341436 -     compounds complexity and causes continual bumbling due to meaning
341437 -     drift. ref SDS 0 1225
341439 -      ..
341440 -     [On 000414 "journaling" does not sound impressive enough to solve
341441 -     world problems. ref SDS 78 5850
341443 -      ..
341444 -     [On 020820 Murray Altheim argues, and Eric agreed that a DKR
341445 -     cannot solve world problems because people have to learn a new way
341446 -     of working and this takes training, which is a big job.
341447 -     ref SDS B0 W19K
341449 -      ..
341450 -     [On 020911 Tom Munnecke submits an agenda to use open source
341451 -     development for solving world problems on the Internet.
341452 -     ref SDS B1 SG4G
341454 -  ..
341455 - It would be useful for a team to assess and formalize this framework,
341456 - integrate and synthesize continuing input, per analysis below.
341457 - ref SDS 0 0848
341458 -
341459 -     [On 000324 Doug assembled a team and met at SRI. ref SDS 67 0001
341461 -  ..
341462 - Another Colloquium contributor, Clark Quinn urges initial effort on
341463 - building work performance capabilities, and then use these tools and
341464 - methods to tackle world problems. ref DRT 1 0001
341465 -
341466 -     Clark wants to work on this task. ref DRT 1 2419
341468 -  ..
341469 - John Werneken underlines the idea of advancing Bootstrapping by first
341470 - enhancing concrete capabilities prior to addressing big-agenda group -
341471 - UN problems. ref DRT 4 1155
341472 -
341473 -       [On 000124 Tanya Jones addresses this issue again. ref SDS 50
341474 -       4449]
341476 -        ..
341477 -       [On 000125 Roy Roebuck proposes DKR for a "One World" agenda.
341478 -       ref SDS 51 1480]
341480 -        ..
341481 -       [On 000406 DKR team plans to develop better software programming
341482 -       tools, that can be used within the Bootstrap process to improve
341483 -       other software programs that augment human capabilities.
341484 -       ref SDS 76 4945
341486 -      ..
341487 -     I submitted a letter responding to these concerns, suggesting the
341488 -     need to overcome resistance to improving personal capabilities, by
341489 -     explaining the stakes at risk. ref DIT 1 3952
341490 -
341491 -       [On 000124 Tanya clarifies Doug is demonstrating how CODIAK
341492 -       process can address large and small problems. ref SDS 50 7238]
341494 -      ..
341495 -     Grove at Intel explains need to help people grasp urgency of
341496 -     improvement because executives have difficulty admitting the
341497 -     magnitude of the problems they face, reviewed on 980307.
341498 -     ref SDS 17 2044 shown at, ref DIT 1 1230
341499 -
341500 -
341502 -  ..
341503 - Eric notes that an open source "Dynamic Knowledge Repository" (DKR) is
341504 - the only significant place where technology can be leveraged to
341505 - improve mankind's ability to solve complex problems. ref DRT 2 0001
341506 -
341507 - On 990427 an open source knowledge management proposal to NSF was
341508 - reviewed. ref SDS 24 9522
341510 -  ..
341511 - Doug's Colloquium at Stanford presented his ideas for a high rate of
341512 - evolution to improve technology that supports the ABC improvement
341513 - strategy explained in Doug's article on groupware in his 1992 paper,
341514 - reviewed on 991222. ref SDS 39 3961  Doug discussed these ideas in a
341515 - telephone call, also, on 991222. ref SDS 39 3977
341516 -
341517 -       [On 000208 Eric explains process for open source development.
341518 -       ref SDS 54 2345]
341520 -        ..
341521 -       [On 000403 Open Source business model for generating revenue was
341522 -       reviewed. ref SDS 72 5956
341524 -        ..
341525 -       [On 000421 Eric explains deliverable of project is tools that
341526 -       help apply experience to perform future projects. ref SDS 80
341527 -       5933
341528 -
341530 -      ..
341531 -     What evidence shows that a DKR can leverage intelligence to
341532 -     improve mankind's ability to solve complex problems?
341533 -
341534 -        1.  DKR proposed by the Colloquium will entail an OHS editor
341535 -            using an "open source" business model, along the lines
341536 -            proposed by Roy Roebuck for the NSF project on 990427.
341537 -            ref SDS 24 9522
341539 -             ..
341540 -        2.  Once something is created and begins to function, actual
341541 -            experience will show how well it works in relation to other
341542 -            methods of solving problems.
341544 -      ..
341545 -     What processes currently solve problems, and what weaknesses can
341546 -     reasonably be enhanced by a DKR, and at what expense for creating
341547 -     the initial capability and then using it day-to-day?
341549 -          ..
341550 -         Will people be willing to incur the emotional burdens of more
341551 -         knowledge, and invest the time to perform the intelligence
341552 -         process that produces useful knowledge, discussed further
341553 -         below? ref SDS 0 2345
341555 -          ..
341556 -         Submitted ref DIT 1 0001 pointing out potential resistance
341557 -         because knowledge management is emotionally burdensome.
341558 -
341559 -            [On 000227 Colloquium discusses challenge of overcoming
341560 -            resistance to augmenting human capabilities. ref SDS 60
341561 -            0984
341563 -             ..
341564 -            [On 000302 further discussion on overcoming resistance to
341565 -            augmenting human capabilities. ref SDS 61 4864
341567 -             ..
341568 -            [On 000307 seniors were considered for pilot testing DKR
341569 -            capability. ref SDS 63 4377
341571 -             ..
341572 -            [On 000307 KnowledgeFarm reports knowledge management is
341573 -            hard work. ref SDS 63 4472
341575 -             ..
341576 -            [On 000317 letter to Colloquium proposing seniors to pilot
341577 -            test KM tools, develop procedures. ref SDS 66 0005
341579 -             ..
341580 -            [On 000407 listed this issue for possible agenda item at
341581 -            SRI team meeting. ref SDS 77 0300
341583 -             ..
341584 -            [On 000422 Joe Williams submits use case analysis of DKR
341585 -            design. ref SDS 81 4933
341586 -
341588 -      ..
341589 -     Alphabet Technology Augments Intelligence, Need New Paradigm
341590 -
341591 -     Assume "intelligence" is the process that helps people solve, as
341592 -     well as create, problems.  How does that process work, and what
341593 -     can we do to augment it? - see POIMS. ref OF 1 0561
341594 -
341595 -       [On 000208 Eric asks what should be the core of the system; I
341596 -       developed this same answer. ref SDS 54 8960]
341598 -        ..
341599 -       [On 000212 Eric reports innovation of continuous information
341600 -       stream. ref SDS 56 9790]
341602 -        ..
341603 -       [On 000302 Eugene Kim cites language has a tool system.
341604 -       ref SDS 61 8975]
341606 -        ..
341607 -       [On 000404 Eric proposes augmenting human reasoning. ref SDS 73
341608 -       7844
341610 -        ..
341611 -       [On 000423 Eric says DKR augments human intelligence.
341612 -       ref SDS 82 5933
341614 -        ..
341615 -       [On 000424 Jack Park reports Augment aims to enhance human
341616 -       intellect. ref SDS 83 4602
341618 -        ..
341619 -       [...propose for DKR project mission statement. ref SDS 83 4833
341621 -      ..
341622 -     The letter to the Colloquium poses the question of whether
341623 -     alphabet technology can be strengthened to lift the basic capacity
341624 -     to think, remember and communicate? ref DIT 1 3220
341626 -      ..
341627 -     POIMS technology sets out a simple process of plan, perform,
341628 -     report for accumulating and organizing experience, that drives
341629 -     human intelligence. ref OF 1 1104
341630 -
341631 -          [On 011003 Eric Armstrong says information overload paralizes
341632 -          productivity; analysis hopeless quagmire with technologh he
341633 -          is using; wants system of categories. ref SDS A5 SW9L
341635 -      ..
341636 -     Since experience is the accumulation of information over time, if
341637 -     we can integrate time and information more efficiently, we have
341638 -     something that augments basic human capabilities.  What methods
341639 -     have people tried so far to augument human intelligence?  The
341640 -     alphabet provides an external analog of internal thoughts that
341641 -     augments impulsive reasoning, which dominates the lives of the
341642 -     non-literate. ref OF 1 ER3G  It has been the engine of
341643 -     civilization the past 2000 years, as reported on 991108.
341644 -     ref SDS 36 0300
341646 -      ..
341647 -     Gutenberg was noticed by a panel of leading thinkers for having
341648 -     contributed the most to advance civilization over the past
341649 -     millennium because he found a way to augment alphabet technology,
341650 -     reviewed on 991010. ref SDS 33 2548  This suggests a direct path
341651 -     for further effort. If we can find a way to use the alphabet for
341652 -     integrating time and information to more strongly support the
341653 -     process of making connections that convert information into
341654 -     knowledge, then we have a good start on a Gutenberg-level
341655 -     contribution to augment human capabilites for the next millennium.
341657 -      ..
341658 -     What assurance is there that in solving current problems, the DKR
341659 -     will not create new and unforeseen problems, even more troubling
341660 -     than information overload?
341661 -
341662 -        Perhaps enhancing intelligence unleashes a Pandora's box of
341663 -        psychological burdens, per above ref SDS 0 2546, from peering
341664 -        too deeply into the subconscious, discussed below? ref SDS 0
341665 -        2856 On 991222 Doug's paper on groupware explains adverse
341666 -        impacts from drastically changing "scale." ref SDS 39 1596  The
341667 -        conscious span of attention may at first feel overwhelmed, and
341668 -        prefer the bliss of ignorance.  What about Prometheous,
341669 -        reviewed on 991108? ref SDS 36 5810
341671 -           ..
341672 -          [On 000125 Eric Armstrong asks about exposing the knowledge
341673 -          of complexity becoming overwhelming, in his first draft of
341674 -          document management system. ref SDS 51 3975]
341676 -           ..
341677 -          [On 000129 problem of scale, too much "intelligence"
341678 -          producing chaos. ref SDS 52 0876]
341680 -           ..
341681 -          [On 000221 Jack Park cited Pandora's Box of complexity arises
341682 -          from creating ontologies. ref SDS 58 7455
341684 -           ..
341685 -          [On 000307 Jon Winters asks the Colloquium for DKR "war"
341686 -          stories. ref SDS 63 4928
341688 -           ..
341689 -          [On 000407 listed as possible agenda item for project team
341690 -          meetings. ref SDS 77 4757
341692 -           ..
341693 -          [On 000427 Doug Engelbart proposes assigning someone to
341694 -          review the record for contradictions and prod for
341695 -          corrections. ref SDS 84 2867
341696 -
341697 -
341698 -
341699 -
3417 -

SUBJECTS
Data Base Needs Organizing Retrieval Methods
Information Overload Complexity Expanding Due Information Overload Bu
DKR Solve Information Overload Organize Record
Dynamic Knowledge Repository DKR Solve Complexity Information Overlo

4006 -
400701 -  ..
400702 - Knowledge Definition Predicate to Creating KM System
400703 -
400704 - Information overload is a problem caused by past technology efforts.
400705 -
400706 - Eric suggests a better way is needed to harness, interact with, and
400707 - utilize that "knowledge base" resulting from an "explosion of
400708 - information."  He says, it is helpful and important to create a
400709 - "Dynamic Knowledge Repository". ref DRT 2 4234
400711 -  ..
400712 - Organization is a key requirement for setting up subjects, categories
400713 - and topics, explained below. ref SDS 0 6916
400715 -  ..
400716 - Below, Eric feels email needs better organization. ref SDS 0 8240
400718 -  ..
400719 - Accomplishing worthy objectives for OHS/DKR requires study to
400720 - understand....
400721 -
400722 -     How the intelligence process transforms "information" into a
400723 -     "knowledge base" that requires better tools to harness, interact
400724 -     and utilize?
400725 -
400726 -          [On 000216 Benay Dara-abrams urges early work on organizing
400727 -          the record. ref SDS 57 0895
400729 -           ..
400730 -          [On 000407 definition of knowledge pending. ref SDS 77 2805
400732 -           ..
400733 -          [On 000503 Eric Armstrong reports that "knowledge" is not
400734 -          well enough designed to develop DKR, concentrating on better
400735 -          email program. ref SDS 85 5033
400737 -           ..
400738 -          [On 000504 Doug Engelbart reported that NSF requested a
400739 -          definition of knowledge. ref SDS 87 4C4F
400741 -           ..
400742 -          [On 001127 Eric discouraged KM is a complex, hard problem to
400743 -          solve. ref SDS 94 0001
400745 -           ..
400746 -          [On 010916 Eric commends SDS amazing to manage organizational
400747 -          memory with mechanisms that obviously work. ref SDS A4 0001
400749 -           ..
400750 -          [On 011003 Eric frustrated information overload paralizes
400751 -          productivity; analysis hopeless quagmire with technologh he
400752 -          is using; wants system of categories. ref SDS A5 SW9L
400754 -           ..
400755 -          [On 020608 knowledge define case study hard for people to
400756 -          grasp, ref SDS A9 CC6J; philosophy grounding for "Knowledge
400757 -          Management" reviewed 050115, ref SDS B6 SF5K, correlates with
400758 -          cognitive science reviewed 960518, ref SDS 11 GS58,
400759 -          management tasks considered 000307, ref SDS 65 767G, and
400760 -          physical science locality principle power of knowledge
400761 -          predicts and controls the future, reviewed on 040312,
400762 -          ref SDS B4 YH4G
400764 -      ..
400765 -     How can the role of "intelligence" in human cognition be aided by
400766 -     tools to improve alphabet technology, per above? ref SDS 0 5976
400768 -         ..
400769 -        On 000106 the Knowledge Management dilemma was reviewed,
400770 -        ref SDS 43 1025; capturing organizational memory is the basic
400771 -        resource for generating knowledge, ref SDS 43 JB4M, called
400772 -        "investing intellectual capital" in POIMS. ref OF 1 1101
400774 -         ..
400775 -        Previously, on 991222 Doug related the role of experience in
400776 -        supporting knowledge formulation. ref SDS 39 0786
400778 -      ..
400779 -     The threshold question is the difference between a repository for
400780 -     information, and a repository that has "knowledge"?  In other
400781 -     words, what is the difference between "data" and "information,"
400782 -     and between "information" and "knowledge"?  What explanation
400783 -     guides work on tools to strengthen "knowledge," "wisdom" and
400784 -     "vision."  Might differences moving from one form of cognition to
400785 -     another be achieved by a common "intelligence" process applied
400786 -     across a wider base of experience? see POIMS, ref OF 1 0561
400787 -
400788 -         [On 000125 set action item to define knowledge. ref SDS 51
400789 -         5831
400791 -          ..
400792 -         [On 000208 Eric asks for ideas, submit idea of defining
400793 -         knowledge. ref SDS 54 8960
400795 -          ..
400796 -         [On 000307 Doug Engelbart submits Bellinger's work to define
400797 -         information and knowledge. ref SDS 63 7833 and defines
400798 -         knowledge. ref SDS 63 3968  Asks project team to develop
400799 -         similar work. ref SDS 63 4820
400801 -          ..
400802 -         [On 000324 project launch meeting does not address need to
400803 -         define knowledge and management. ref SDS 67 2808
400805 -          ..
400806 -         [On 000327 experience cited showing long history that people
400807 -         need help to understand critical distinctions between
400808 -         information and knowledge, essential to create useful KM
400809 -         capability. ref SDS 70 5256
400811 -          ..
400812 -         [On 000328 sent letter to team on this. ref SDS 71 0001
400814 -          ..
400815 -         [On 000405 Jack Park asks post-Colloquium project development
400816 -         team about the role of opinion in a DKR; opinion is not
400817 -         distinguished from knowledge. ref SDS 74 2928
400819 -          ..
400820 -         [On 000407 listed this as agenda issue for project meetings.
400821 -         ref SDS 77 2805
400823 -          ..
400824 -         [On 000419 Doug asks project team again to develop definition
400825 -         of KM. ref SDS 79 4964
400827 -          ..
400828 -         [On 000504 Eugene Kim submits explanation that distinguishes
400829 -         information from knowledge. ref SDS 86 0007
400831 -          ..
400832 -         [On 000515 Mary Keeler's paper on Charles Peirce's philosophy
400833 -         defines knowledge as grounded in experience. ref SDS 89 0042
400835 -          ..
400836 -         [On 000517 defined knowledge during meeting at Intel with Eric
400837 -         Armstrong and Morris Jones. ref SDS 90 0785
400839 -      ..
400840 -     Are these different words for the same thing, and if so, why not
400841 -     stick with "information technology"?
400842 -
400843 -          [On 20608 knowledge information difference hard for people to
400844 -          understand case study. ref SDS A9 CC6J
400846 -      ..
400847 -     These issues were reviewed on 960227 at Chips and Technologies
400848 -     preparing for a professional event, ref SDS 9 0022, and again at
400849 -     Intel on 960627, ref SDS 13 4899, relating concepts in the New
400850 -     World Order... paper. ref OF 2 3007
400852 -      ..
400853 -     If there is an important distinction between information and
400854 -     knowledge, then would the differences offer clues about how to
400855 -     design for a knowledge environment that would enhance current
400856 -     IT capability?
400857 -
400858 -
400859 -
400860 -
4009 -

SUBJECTS
DKR Needs Engine of Knowledge Intelligence, Core Capability
Paradigm Shift Communication Biggest Risk in Enterprise
Intelligence Core Capability of DKR, Engine of Knowledge
Competency Bootstrap C Strategy Improving Improvement, Continual Lear
Information Overload Complexity Expanding Due Information Overload Bu
New Way of Thinking Working Doug's Mission Bootstrap Institute, 99122
New Way of Thinking Documents Change to Organizational Memory Paradig
Technography Facilitator Com Manager Prepares People Before Meeting a
Facilitator Makes Meetings Productive System of Technography

6411 -
641201 -  ..
641202 - What Are We Trying to Accomplish Purpose OHS/DKR Augment Intelligence
641203 - Objective OHS/DKR to Enable Whole New Way of Thinking, Working
641204 -
641205 - Eric cogently inquires...
641206 -
641207 -     What does [a dynamic knowledge repository] look like? How does it
641208 -     work? How will it make a difference? ref DRT 2 2448
641210 -  ..
641211 - The threshold issue is what and how to augment human capabilities,
641212 - discussed above on the alphabet and intelligence. ref SDS 0 2546
641213 -
641214 -       [On 000125 Eric expects a DKR will "boggle" the mind.
641215 -       ref SDS 51 3975]
641217 -        ..
641218 -       [On 000208 Eric asks for ideas on core capability. ref SDS 54
641219 -       8960 and on 000212 Erick proposes an innovation. ref SDS 56 9790
641221 -        ..
641222 -       [On 000227 Eric expects the DKR to combine expertise all over
641223 -       the world, and enable design in minutes, citing references to
641224 -       original sources, and be educated in new design patterns, all in
641225 -       real time. ref SDS 60 1248]
641227 -        ..
641228 -       [On 000305 Xanadu explains objectives and provides source code
641229 -       to for dynamic knowledge management. ref SDS 62 0782]
641231 -        ..
641232 -       [On 000324 Lee Iverson reports at SRI that many organizations
641233 -       with Knowledge Management projects have become discouraged;
641234 -       engineers are asking "What are we trying to accomplish."
641235 -       ref SDS 67 JY3F
641237 -        ..
641238 -       [On 000414 Eric reports Traction is the best DKR program
641239 -       available. ref SDS 78 4144
641241 -        ..
641242 -       [On 000421 Eric explains deliverable of project is tools that
641243 -       help apply experience to perform future projects. ref SDS 80
641244 -       5933
641246 -        ..
641247 -       [On 000422 Joe Williams submits use case analysis of DKR design.
641248 -       ref SDS 81 4933
641250 -        ..
641251 -       [On 010916 Eric commends SDS amazing to manage organizational
641252 -       memory with mechanisms that obviously work. ref SDS A4 0001
641254 -        ..
641255 -       [On 020321 Kanisa reports progress organizing and classifying
641256 -       content to help people using call centers for technical support.
641257 -       ref SDS A8 V79I
641259 -      ..
641260 -     Submitted ref DIT 1 0001 linked to this record that explains how
641261 -     knowledge management works, and illustrates how the environment
641262 -     looks. ref DRT 4 0001
641264 -  ..
641265 - Design parameters for objectives and requirements is the first order
641266 - of business.  How can Doug's objectives reviewed on 991222, and in the
641267 - Colloquium, for...
641268 -
641269 -       •  Whole new way of thinking and working........ ref SDS 39 3696
641270 -       •  Augment Human Capabilities................... ref SDS 39 3011
641271 -       •  Dynamic Knowledge Repository (DKR)
641272 -       •  ABC problem solving model.................... ref SDS 39 1550
641273 -       •  CODIAK Intelligence Process for KM..........  ref SDS 39 8064
641274 -       •  OHS Internet application for collaboration..  ref SDS 39 0784
641275 -
641276 - ...be implemented on a broad scale?  See below for planning strategy
641277 - to launch the project. ref SDS 0 0848
641278 -
641279 -     [On 000124 Benay Dara-Abrams and Jeff Miller cite need to organize
641280 -     planning for concrete deliverables. ref SDS 50 8960]
641282 -      ..
641283 -     [On 000424 contributors are not "listening" to Doug in setting out
641284 -     ideas for OHS/DKR. ref SDS 83 R56N
641286 -      ..
641287 -     [On 001114 Doug Engelbart awarded National Medal of Technology for
641288 -     contributing to PC, citation sets out larger objective to enable
641289 -     new way of thinking and working. ref SDS 93 SU3L
641291 -      ..
641292 -     [On 001219 Luddites resist new way of thinking and working.
641293 -     ref SDS 95 FM3J
641295 -      ..
641296 -     [On 001222 letter to Pat Lincoln notes leadership needed to enable
641297 -     deployment of new way of thinking and working. ref SDS 96 1C9M
641299 -  ..
641300 - Some big capabilities that need augmenting are...
641301 -
641302 -     Collaboration is a powerful, big idea Bootstrapping fosters, cited
641303 -     in a letter today from John Werneken, who points to Linux as a
641304 -     model. ref DRT 4 1400
641305 -
641306 -     On 991222 Doug Engelbart cited his paper on groupware as the basis
641307 -     for augmenting capabilities being pursued by the Bootstrap
641308 -     Institute. ref SDS 39 3360  Review of Doug's paper, ref SDS 39
641309 -     0784, shows that he explains need the for stronger collaboration,
641310 -     ref OF 4 1242, OHS, and sets out specific requirements for
641311 -     technology to support collaboration. ref OF 4 0155 and ref OF 4
641312 -     0162  Below, Eric discusses email and the OHS. ref SDS 0 3871
641313 -     Thus, input for OHS clearly requires timely, complete and accurate
641314 -     information from meetings, calls and documents.  The U.S. Army
641315 -     Corps of Engineers reported on 970328 that a facilitator skilled
641316 -     to synthesize technology and management practice makes
641317 -     collaboration effective. ref DRP 3 5733
641318 -
641319 -         [On 000505 Eric Armstrong submits requirements for email to
641320 -         provide a Collaborative Document System (CDS) to accomplish
641321 -         Doug's objectives. ref SDS 88 4392
641323 -          ..
641324 -         [On 000623 Jack Park submits ideas for collaborative
641325 -         evolutionary epistomology to support DKR. ref SDS 91 4752
641327 -      ..
641328 -     Bernie DeKoven submitted information on a system of...
641329 -
641330 -
641331 -                         Technography
641332 -
641333 -
641334 -     ...that enhances productivity of meetings through a process of
641335 -     "coworking." ref DRT 5 0001
641336 -
641337 -         [On 000122 submitted response. ref SDS 49 6880]
641339 -      ..
641340 -     Technography increases productivity and accountability of
641341 -     executive, project, functional, and matrix management teams,
641342 -     especially valuable for widely distributed teams, explained on the
641343 -     Technography web site....
641344 -
641345 -
641346 -                     http://www.coworking.com/
641347 -
641349 -      ..
641350 -     Bernie's letter says Technography provides real-time facilitation
641351 -     of collaborative work, using a technographer -- a high-tech
641352 -     version of a scribe -- who acts as a conduit between the group and
641353 -     a computer.  Using a dynamic outliner and a shared screen
641354 -     (projected locally and/or via web) the technographer captures,
641355 -     organizes and manages information flow during meetings. The
641356 -     process effectively integrates time and information to produce
641357 -     knowledge", or at least a shared understanding. ref DRT 5 5372
641358 -
641359 -         [On 001025 Doug Engelbart calls for Knowledge Integrator to
641360 -         support OHS/DKR effort. ref SDS 92 8094
641362 -          ..
641363 -         [On 011222 Gary Johnson asks about correlation between
641364 -         Technography and using SDS with Com Manager. ref SDS A6 AV4J
641366 -          ..
641367 -         [On 020301 Jeff Conklin calls for papers on professional
641368 -         conference to present the role Technography supports for
641369 -         facilitating people using technology. ref SDS A7 OK6J
641371 -          ..
641372 -         [On 021109 Gary Johnson reported that the David Allen Company
641373 -         provides management consulting, training and coaching, that
641374 -         sounds similar to Technography, and has a software program
641375 -         that improves productivity of Microsoft programs. ref SDS B2
641376 -         NQ7K
641377 -
641378 -
641379 -
641380 -
641381 -
641382 -
641383 -
6414 -

SUBJECTS
Yes Communication Convincing Speech Selling Entertainment Needs Intel
Yes Winning People Over Focus of Traditional Communication
Listening

8005 -
800601 -         ..
800602 -        Yes Needs Understanding, Follow Up for Effective Leadership
800603 -        Knowledge Management Dilemma - Communication Biggest Risk
800604 -        Information Overload Causes Meaning Drift, i.e., Murphy's Law
800605 -
800606 -        Collaboration, ref SDS 0 1225, also needs support for solving
800607 -        Knowledge Management dilemma of "meaning drift" that changes
800608 -        connections in the human mind due to information overload,
800609 -        reviewed most recently at Kaiser on 991101, ref SDS 35 0857,
800610 -        and recently at Intel, on 000106. ref SDS 43 5120  Meaning
800611 -        drift is explained in POIMS, ref OF 1 TJ6I, and in the NWO
800612 -        paper. ref OF 2 9449
800614 -         ..
800615 -        A common view these days is that "communication" gets people to
800616 -        say "yes,"  explained in the NWO.., ref OF 2 2732, and cited on
800617 -        000116. ref SDS 46 5063  Employment ads for CEOs, accountants,
800618 -        engineers, secretaries, clean up people, all require "excellent
800619 -        communication skills."  This turns out to mean a "fast talker"
800620 -        who can get people to say "yes."  University and executive
800621 -        training provide powerful methods for getting people to say
800622 -        "yes" through convincing speech, presence and props.
800623 -        Entertainers are the best "fast talkers," and so are hired to
800624 -        sell things on television, which reflects review on 991108
800625 -        showing that a big flaw of oral communication is that it is
800626 -        largely for entertainment rather than analysis. ref SDS 36 4505
800628 -         ..
800629 -        However, after people are entertained enough to say "yes," two
800630 -        other communication steps become critical for carrying out
800631 -        commitments over the following weeks, months and years....
800632 -
800633 -                 • understanding, ref OF 2 4212
800634 -
800635 -                 • follow up, ref OF 2 6156
800636 -
800637 -        ..., also, explained in the New World Order... ref OF 2 2247
800639 -         ..
800640 -        On 890809 benefits of adding intelligence to align action with
800641 -        intentions were reviewed to strengthen "listening" skills so
800642 -        that talking people into saying "yes" is effective as well as
800643 -        entertaining. ref SDS 3 CJ9J
800645 -         ..
800646 -        Without common understanding, cited in Bernie's letter today,
800647 -        ref DRT 5 6438, and without proactive processes to maintain
800648 -        shared meaning for the period required to guide follow up
800649 -        action...
800650 -
800651 -
800652 -              communication is the biggest risk in enterprise
800653 -
800654 -
800655 -        ...due to meaning drift, as set in in explaining the high cost
800656 -        of medical mistakes, ref DIP 1 0001, and more recently on
800657 -        000106. ref SDS 43 5120
800659 -         ..
800660 -        Meaning drift occurs because "knowledge" is fluid, in constant
800661 -        flux under pressure by information from meetings, calls, email,
800662 -        movies, radio, and so on.  The mind is constantly creating and
800663 -        adjusting connections of cause and effect, through "recoding"
800664 -        cited by professor George Miller, in his landmark paper on
800665 -        cognitive science, reported on 990303. ref SDS 22 2838
800666 -
800667 -           [On 000125 Roy Roebuck explains Oneness and a global DKR
800668 -           should strive to eliminate separation in knowledge.
800669 -           ref SDS 51 6708]
800671 -         ..
800672 -        If information comes too fast, the resulting "noise" makes
800673 -        truth a moving target because the mind makes the wrong
800674 -        connections, and may change the right ones, causing the
800675 -        phenomenon of false knowledge:  things we are certain are true,
800676 -        but are false.  We need, therefore, a "metric" for
800677 -        communication that regularly discovers connections the mind has
800678 -        created, analyses them in relation to history and sources,
800679 -        discards wrong ones, adds right ones, and stabalizes
800680 -        connections to maintain useful knowledge, a process commonly
800681 -        called maintaining alignment. ISO criteria calls this process
800682 -        traceability to original sources, reviewed on 950721.
800683 -        ref SDS 7 1740
800685 -         ..
800686 -        Maintaining the "garden of knowledge" requires special tools
800687 -        and vigilance.
800689 -         ..
800690 -        SDS technology accomplishes alignment, but the resulting work
800691 -        product showing connections of cause and effect appears
800692 -        overwhelming, at least in the beginning, see for example this
800693 -        record.  People are not used to encountering a lot of
800694 -        connections because the "intelligence" process is hidden from
800695 -        the conscious span of attention by the subsconsious mind, as
800696 -        explained in POIMS. ref OF 1 8774  Some people find the
800697 -        opportunity to instantly access background and sources helpful,
800698 -        even "pretty neat and cool" as reported on 981104. ref SDS 20
800699 -        4320  Other people are drawn to follow every connection, rather
800700 -        than those that are relevant to immediate needs, and soon find
800701 -        it is impossible because, as in the human mind, connections go
800702 -        forever.  This leads people to withdraw and demand to be
800703 -        shielded from responsibility of knowledge, reviewed on 991014,
800704 -        ref SDS 34 3066, due, as well, to the fear of accountability,
800705 -        set out on 980405. ref SDS 18 5065  Greek mythology presents
800706 -        these age old fears through the legend of Prometheus and
800707 -        Pandora's Box, see on 991108. ref SDS 36 5810  They reflect the
800708 -        problem of "scale" Doug Engelbart explains in his 1992 paper on
800709 -        Groupware, reviewed on 991222. ref SDS 39 1596
800710 -
800711 -           [On 000125 Eric notes that a lot of links "boggle the mind."
800712 -           ref SDS 51 3975]
800714 -            ..
800715 -           [On 000208 letter to Colloquium suggests problems of scale
800716 -           may be accomodated as people get used to a higher level of
800717 -           knowledge. ref SDS 54 2940]
800719 -         ..
800720 -        Augumenting collaboration requires building and maintaining
800721 -        shared meaning. This can be done with technology, as part of
800722 -        alignment, but it necessarily entails constant exposure to
800723 -        errors and fixing small mistakes before they grow out of hand.
800724 -        This, too, is psychologically burdensome, and so likely
800725 -        requires a dedicated person, similar to accountants, who spend
800726 -        a lot of time fixing things that are a penny out of alignment.
800727 -        Not everyone has the personality to do this work.
800729 -         ..
800730 -        Feedback is another augmenting process that is socially averred
800731 -        and politically anathma.  It is also essential for useful
800732 -        intelligence.  This is mainly a learning and leadership issue.
800733 -        Leadership needs to learn they are better off getting through a
800734 -        lot of little questions early, in order to avoid troublesome
800735 -        ones later, after the cover up unravels.  They need to then
800736 -        pass this learning along to staff, so that information that
800737 -        appears conflcting in the record is not an occassion for fear
800738 -        and reprisal, but merely for correction.
800740 -         ..
800741 -        Thus, merely augmenting mental capability with better tools is
800742 -        not enough.  We need support for the human side of management.
800743 -        This takes skills and leadership with a broader vision, as set
800744 -        out in the New World Order... paper. ref OF 2 7055  The overall
800745 -        mix of leadership, skills and tools comprises a new management
800746 -        science of Communication Metrics.
800747 -
800749 -                        ..
800750 -                       http://www.welchco.com
800751 -
800753 -      ..
800754 -     Organization is a key requirement for effective knowledge, noted
800755 -     by another contributor, Benay Dara-Abrams. ref DRT 3 0001
800756 -
800757 -        A DKR needs organization beyond listing messages as in an email
800758 -        discussion, cited, as well, by Eric below. ref SDS 0 8240
800759 -        Knowledge management includes deciding how best to organize
800760 -        information for various purposes, also called subjects,
800761 -        categories and topics, discussed above on defining knowledge.
800762 -        ref SDS 0 5063
800763 -
800764 -           [On 000216 Benay expands on benefits and procedures for
800765 -           organizing information. ref SDS 57 0895]
800767 -            ..
800768 -           [On 000227 Eric Armstrong supports organizing the Internet.
800769 -           ref SDS 60 0937]
800771 -         ..
800772 -        On 990303 research showed cognitive science pioneer George
800773 -        Miller, Ph.D., set out the lineaments of information theory
800774 -        that explains how human mental machinery, which segments, or
800775 -        perhaps more correctly, coagulates, information according to
800776 -        human needs along a scale from survival to etheral (see POIMS,
800777 -        ref OF 1 0582), people can only juggle, at most, seven (7)
800778 -        subjects within the conscious span of attention. ref SDS 22
800779 -        5328  3 x 5 cards are an analog of how the mind organizes
800780 -        information into separate "chunks." ref SDS 22 2838 Therefore,
800781 -        augmenting human capabilities needs a way to crease and manage
800782 -        3 x 5 cards faster, better and cheaper.
800784 -         ..
800785 -        POIMS uses an organic subject structure to address this
800786 -        requirement. ref OF 1 1110
800787 -
800788 -
800789 -
8008 -

SUBJECTS
Email Links Combine Hypertext Goals Knowledge Management Purpose Def

8303 -
830401 -  ..
830402 - Eric theorizes...
830403 -
830404 -     ...a DKR system will combine email and a hypertext archive (OHS,
830405 -     anyone?) but with some unusual aspects, ref DRT 2 0866, to solve
830406 -     world problems, per goal above. ref SDS 0 2808
830407 -
830408 -          [On 000125 Eric submits initial design outline. ref SDS 51
830409 -          3867]
830411 -           ..
830412 -          [On 000129 Eric submits design requirements for XML editor.
830413 -          ref SDS 52 0957]
830415 -           ..
830416 -          [On 000208 Eric asks how to combine email and OHS, and, also,
830417 -          requests suggestions for the "core" of the DKR system.
830418 -          ref SDS 54 3596
830420 -           ..
830421 -          [On 000210 Eric submits detailed design spec for OHS and
830422 -          email system based on XML Editor. ref SDS 55 2993]
830424 -           ..
830425 -          [On 000326 Doug suggested Traction that manages email through
830426 -          web browsers; improves communication, reduces information
830427 -          overload. ref SDS 69 5877
830429 -           ..
830430 -          [On 000405 Doug proposes first project task is to add links
830431 -          to email. ref SDS 75 2484
830433 -           ..
830434 -          [On 000414 Eric reports Traction is the best DKR program
830435 -          available. ref SDS 78 3450
830437 -           ..
830438 -          [On 000421 Eric explains deliverable of project is tools that
830439 -          help apply experience to perform future projects. ref SDS 80
830440 -          5933
830442 -           ..
830443 -          [On 000422 Joe Williams submits use case analysis of DKR
830444 -          design. ref SDS 81 4933
830446 -           ..
830447 -          [On 000503 Eric proposes email as core of system, because it
830448 -          can be achieved; feels KM is beyond reach. ref SDS 85 5033
830449 -          and, ref SDS 85 KR9O  At that time, Jack Park objected that
830450 -          email is inadequate as core of system. ref SDS 85 6138
830452 -           ..
830453 -          [On 000505 Eric incorporates argument that email is core
830454 -          capability of DKR in editor spec v0.5. ref SDS 88 4392
830456 -           ..
830457 -          [On 010522 Lee Iverson explains email core of OHS to improve
830458 -          productivity. ref SDS A0 RJ3K
830460 -           ..
830461 -          [On 010620 Lee Iverson submits requirements for NODAL that
830462 -          improves document management with XML. ref SDS A1 HS8F
830464 -           ..
830465 -          [On 010908 Jack Park proposes improving email to accomodate
830466 -          laziness. ref SDS A2 0001
830468 -           ..
830469 -          [On 010912 Eric supports Jack's planning, proposes "maleable
830470 -          archives" to improve email. ref SDS A3 0001
830472 -      ..
830473 -     Email is an information stream for DKR to support collaboration,
830474 -     as discussed above. ref SDS 0 1640
830476 -      ..
830477 -     On 971021 Communication Metrics was ported to the Internet for
830478 -     accomplishing this goal, ref SDS 15 9999, and to implement the
830479 -     concept of Clear, Concise, Complete Communication formulated on
830480 -     960620. ref SDS 12 1643  Will probably need Judicious Review
830481 -     procedures developed on 990419, ref SDS 23 2601, for the reasons
830482 -     discussed above on collaboration. ref SDS 0 2856
830484 -      ..
830485 -     On 991222 Doug Engelbart's paper on Groupware published in 1992
830486 -     calles for linking. ref SDS 39 2310
830488 -      ..
830489 -     Clark Quinn notes advantages for pre-processing resident entities
830490 -     for a highly linked knowledge base ref DRT 1 0468
830491 -
830492 -         What is a resident entity and how is it processed?
830493 -
830494 -         How does Clark's idea relate to this record that has a lot of
830495 -         links?
830497 -          ..
830498 -         Psychological burden of knowledge is cited above. ref SDS 0
830499 -         2856
830500 -
830501 -           [On 000125 Eric notes that a lot of links "boggle the mind."
830502 -           ref SDS 51 3975
830504 -      ..
830505 -     Clark recognizes that Augment entails significant 'tagging'
830506 -     attached to objects and links.  His work dealing with 'learning
830507 -     objects' (in the IEEE/IMS sense, not the EOE sense), indicates
830508 -     smaller granularity and more 'restricted vocabulary' tagging is
830509 -     likely to provide opportunity to add intelligent processing. Short
830510 -     of an overarching knowledge ontology, we have to work largely in a
830511 -     content-independent way (or to domain-specific vocabularies,
830512 -     limiting generalizability). ref DRT 1 0990
830513 -
830514 -         Need examples of intelligent processing, knowledge ontology
830516 -          ..
830517 -         Artificial Intelligence work strives to create agents and
830518 -         applications to emulate human thinking; it has not been
830519 -         successful so far, for the reasons in POIMS, ref OF 1 0561,
830520 -         reviewed on 900303, ref SDS 4 4284, e.g., Stanford's project
830521 -         to develop mediators, reported on 940603. ref SDS 6 9861
830523 -          ..
830524 -         [On 000125 computer aided thinking distinguished from
830525 -         artificial intelligence that performs "intelligent
830526 -         processing", ref SDS 51 3008
830528 -          ..
830529 -         [On 000221 Jack Park calls for ontology, ref SDS 58 8044, and
830530 -         Eric concurs. ref SDS 58 3030  Ontology seems to come from
830531 -         work in artificial intelligence. ref SDS 58 2622
830533 -          ..
830534 -         [On 000307 expert, vendor reports Knowledge Management is hard
830535 -         work. ref SDS 63 5182
830537 -          ..
830538 -         [On 000404 Eric Armstrong supports augmenting human reasoning.
830539 -         ref SDS 73 7844
830541 -          ..
830542 -         [On 000407 listed ontology and "intelligent processing" as
830543 -         agenda items for SRI project team meetings. ref SDS 77 2752
830544 -
830546 -          ..
830547 -         Intelligence provides unifying theory or framework for linked
830548 -         information to produce useful knowledge, cited in POIMS,
830549 -         ref OF 1 0561, and set out in response to initial letters
830550 -         received today. ref DIT 1 5590
830551 -
830552 -         Doug's 1992 paper on CODIAK that guides Bootstrapping, calls
830553 -         for "intelligence collection", as noted in review on 991222.
830554 -         ref SDS 39 8064
830556 -          ..
830557 -         Need better balance between literacy and oral communication,
830558 -         developed on 991108. ref SDS 36 7380
830560 -      ..
830561 -     Clark asks if there is a set of metadata beyond the Dublin Core
830562 -     that might be developed to focus on capability infrastructure and
830563 -     improvement? ref DRT 1 0741
830564 -
830565 -        [On 000407 listed as agenda item for project meetings.
830566 -        ref SDS 77 0108
830567 -
830569 -  ..
830570 - Weaknesses of email and hypertext archive...
830571 -
830572 -     Superfluous information needs to be removed from a knowledge
830573 -     repository. ref DRT 2 0864
830574 -
830575 -        May need some rules on what is superfluous and who decides.
830577 -      ..
830578 -     Redundant information presented in different ways but with a
830579 -     common model, would use a single information model for a knowledge
830580 -     repository. ref DRT 2 3671
830581 -
830582 -        Need examples of a common information model.
830584 -         ..
830585 -        [On 000221 ontology sounds it entails setting up common
830586 -        definitions of vocabularies for intelligent agents, which may
830587 -        relate to Clark's suggestion. ref SDS 58 2622
830589 -         ..
830590 -        [On 000407 listed as agenda item for project meetings.
830591 -        ref SDS 77 8528
830593 -      ..
830594 -     Email lists provide a great opportunity for discussion and
830595 -     exploration of a subject area. Archives provide a rich mine of
830596 -     background and information, but the process is "additive,"
830597 -     ref DRT 2 4275, reflecting comments by Benay above on the need for
830598 -     organization methodology. ref SDS 0 6916
830600 -      ..
830601 -     Eric describes a dynamic knowledge repository for harnessing and
830602 -     using information efficiently. ref SDS 0 5063
830603 -
830604 -           [On 000216 Benay expands on benefits and procedures for
830605 -           organizing information. ref SDS 57 0895]
830607 -      ..
830608 -     A knowledge system will provide a digest of previous posts and
830609 -     subsume those posts.  Subsumed posts would be available to verify
830610 -     accuracy and provide details but they would no longer have a life
830611 -     of their own -- they should be tucked "under" the reduction, so as
830612 -     to simplify the view presented by the archives. ref DRT 2 5395
830614 -         ..
830615 -        Weakness of email are reviewed in analysis of medical mistakes,
830616 -        ref DIP 1 1045, on 990924. ref SDS 32 0715
830618 -         ..
830619 -        Webmail might be a solution, reviewed on 990804. ref SDS 30
830620 -        1280
830621 -
830622 -
830623 -
8307 -

SUBJECTS
Default Null Subject Account for Blank Record

8403 -
840401 -  ..
840402 - Knowledge is distinguished from "information" based on being
840403 - abstractable and negatable. ref DRT 2 2331
840404 -
840405 -     "Abstractable" seems to entail a process of summary that is
840406 -     connected to details, as defined in POIMS. ref OF 1 0582
840407 -
840408 -        Why isn't information abstractable and negatable, and if it is,
840409 -        how is this different from doing the same thing to knowledge?
840411 -         ..
840412 -        [On 010419 Henry van Eykan wanted POIMS to avoid explaining
840413 -        "knowledge" in relation to time, information and alphabet
840414 -        technology. ref SDS 99 2L5J
840416 -      ..
840417 -     "Negatable" entails entering into the record that representations
840418 -     are incorrect. ref DRT 2 1566
840419 -
840420 -        Why is this particularly difficult or worth noting?
840421 -
840422 -        It seems axiomatic that if new evidence indicates prior
840423 -        information is incorrect, this can be captured and linked to
840424 -        the original source, which can be annotated and linked to the
840425 -        subsequent referent.
840427 -  ..
840428 - Knowledge Mathematics is proposed along the lines of AI efforts, with
840429 - the aim of simplifying reduction and negation, ref DRT 2 0481, and
840430 - make it easier for people who speak different languages to interact
840431 - with the record. ref DRT 2 8892
840432 -
840433 -     Eric suggests developing a version 1 DKR in a natural language,
840434 -     rather than waiting until a useful knowledge mathematics is
840435 -     formulated.  He proposes doing this work in parallel. ref DRT 2
840436 -     2904
840437 -
840438 -
840439 -
840440 -
8405 -

SUBJECTS
DKR Solve Single Narrow Problem, Energy
World Problems Too Vast Lack Focus
Energy Problem Solved by Market Forces
Environmental Problems Too Vast Lack Focus
Augment Small Scale Capabilities, Group, Individual
Knowledge Management Handling Daily Working Information Improved by C

9008 -
900901 -  ..
900902 - DKR Version 1 Should Address a Single Narrow Problem Then Scale Up
900903 -
900904 -      Eric argues that working on a real world problem provides a
900905 -      concrete referent for building a real system, and provides
900906 -      real-world validity testing.  Even if the system doesn't make
900907 -      much of an impact with it's initial problem (because it's users
900908 -      are system designers rather than domain experts) *attempting* to
900909 -      solve the problem motivates the system extensions that are really
900910 -      needed. ref DRT 2 1924
900911 -
900912 -          This seems like a good idea, based on Eric's point about
900913 -          solving urgent problems above. ref SDS 0 1215
900915 -           ..
900916 -          [On 000124 Jeff Miller proposes an initial project to manage
900917 -          documents. ref SDS 50 8960]
900919 -           ..
900920 -          [On 000302 Eugene Kim suggests small scale. ref SDS 61 0896]
900922 -       ..
900923 -      Some contributors suggest solving world environment problem;
900924 -
900925 -      Eric proposes working on the energy problem. ref DRT 2 0420
900926 -
900927 -             [On 010221 IBIS and SDS may help. ref SDS 98 GY6W
900928 -
900929 -             [On 010122 Curt Carlson reported that SRI has identified
900930 -             the environment and energy as major problems that require
900931 -             research. ref SDS 97 UG6G
900933 -           ..
900934 -          This seems like a pretty big problem that may be difficult to
900935 -          provide real-world testing, based on recent events in
900936 -          Seattle.  It might be possible to test some parameters on a
900937 -          small scale, such as driving less by using a virtual office
900938 -          model, which Eric suggests. ref DRT 2 0988  However, if a
900939 -          true test requires doubling gasoline taxes, also suggested,
900940 -          ref DRT 2 2820, that might not come about very readily.
900941 -
900942 -              [On 000125 Dick Karpinski explains large scale projects
900943 -              are high risk. ref SDS 51 8960]
900944 -
900946 -           ..
900947 -          Organization, Leadership, Assignments, Collaboration
900948 -
900949 -          Based on Eric's initial question about the scope and
900950 -          deliverables of a DKR. ref SDS 0 3002  We need a planning and
900951 -          organization strategy to launch project development, similar
900952 -          to analysis on 990427 for an NSF project. ref SDS 24 3422
900954 -           ..
900955 -          If enough people are available, it might be worthwhile to
900956 -          assemble teams, per above. ref SDS 0 2808  Big thinkers can
900957 -          look at the energy issue. Those of us with less strategic
900958 -          vision, can try to turn out a prototype that accepts some
900959 -          inputs and produces outputs that can be assessed and
900960 -          enhanced.
900961 -
900962 -              [On 000324 Eugene Kim assigned to develop initial project
900963 -              plan. ref SDS 67 6036
900965 -           ..
900966 -          John Werneken suggests initial focus on augmenting personal
900967 -          and organizational capabilities within a market framework,
900968 -          rather than aiming for a sole-solution DKR environment,
900969 -          viewed by some as advocating a monopoly of ideas. ref DRT 4
900970 -          1862
900971 -
900972 -              [On 000129 John confirms this idea. ref SDS 52 0865]
900974 -               ..
900975 -              [On 000225 John explains markets solve energy problem.
900976 -              ref SDS 59 0897]
900978 -               ..
900979 -              [On 000302 Eugene Kim suggests small scale. ref SDS 61
900980 -              0896]
900981 -
900983 -           ..
900984 -          The letter to Eric, ref DIT 1 0001, was transmitted via an
900985 -          email that suggested he take the lead to organize team
900986 -          collaboration, based on his initial outline.
900987 -
900988 -              [On 000124 Benay cites need for planning. ref SDS 50 8960
900989 -
900990 -              [On 000124 Jeff Miller notes need for collaboration to
900991 -              help research XML encoding. ref SDS 50 4829]
900993 -               ..
900994 -              [On 000124 Eric reports planning underway. ref SDS 50
900995 -              1230]
900997 -               ..
900998 -              [On 000125 Dick Karpinski suggests WBS planning and
900999 -              proposes work package for "Idea Farm." ref SDS 51 8960]
901001 -       ..
901002 -      Knowledge management tasks that can be improved and tested fairly
901003 -      directly include....
901004 -
901005 -          Make a phone call or letter productive. ref OF 1 5312
901006 -
901007 -          Make a meeting productive, 970402. ref SDS 14 0001
901009 -           ..
901010 -          Make a seminar productive, 921021. ref SDS 5 0001
901012 -           ..
901013 -          Make reading a book productive. 900303. ref SDS 4 4284
901015 -           ..
901016 -          Make a CEO productive, 990625. ref SDS 29 0460
901018 -       ..
901019 -      The letter to the Colloquium, ref DIT 1 2652, suggests intial
901020 -      focus on these tasks that enhance alphabet technology, discussed
901021 -      in POIMS, ref OF 1 1299, by integrating all of these information
901022 -      streams into a higher order system of intelligence to grow
901023 -      knowledge for...
901024 -          ..
901025 -          Fixing the computer mouse. ref SDS 47 0001
901027 -           ..
901028 -          Fixing Windows 98, calling Microsoft, per
901030 -           ..
901031 -          Getting the car serviced, per 990507. ref SDS 25 0001
901033 -           ..
901034 -          Medical treatment, per 990625. ref SDS 28 0001
901036 -       ..
901037 -      Once we have a system that can address narrow problems, which can
901038 -      be solved in conventional ways, we can test capability and costs,
901039 -      make improvements in the DKR, then scale up to bigger
901040 -      problems...
901041 -
901042 -          Dam construction, 890324. ref SDS 1 6894
901043 -          ..
901044 -          Convention Center Expansion Project, 980929.
901045 -          ref SDS 19 0001
901047 -           ..
901048 -          Computer Chip Design, 990524. ref SDS 26 0876
901050 -           ..
901051 -          Program Management. ISO. ref SDS 16 2446
901053 -           ..
901054 -          Research (NSF), 990616. ref SDS 27 0001
901056 -           ..
901057 -          Education, 951012. ref SDS 8 1940
901059 -           ..
901060 -          Energy
901061 -
901062 -            [On 000125 Dick Karpinski explains large scale projects are
901063 -            high risk. ref SDS 51 8960]
901064 -
901065 -            [On 000129 John Werneken reviews augmenting small scale
901066 -            capabilities. ref SDS 52 0865]
901068 -             ..
901069 -            [000302 Eugene Kim suggests small scale. ref SDS 61 0896]
901071 -             ..
901072 -            [000326 Doug Engelbart proposed augmenting productivity of
901073 -            business meetings. ref SDS 68 5972
901075 -  ..
901076 - Development Process Applies to Big and Small DKR Initiatives
901077 -
901078 -      Eric lists major tasks toward the DKR prototype. ref DRT 2 1184
901079 -
901080 -          •  problem definition
901081 -          •  data (time-stamped)
901082 -          •  tactical possibilities
901083 -          •  strategic alternatives
901084 -          •  proposed models (model construction kit)
901085 -          •  design decisions
901086 -          •  feedback (data)
901088 -       ..
901089 -      These tasks should work for a system that will fix the computer
901090 -      mouse, improving program management, or solving the energy
901091 -      problem.
901093 -       ..
901094 -      Time stamping information, ref DRT 2 4402, seems helpful for
901095 -      accumulating chronologies of cause and effect that support an
901096 -      intelligence collection function Doug discusses in his paper that
901097 -      explains his CODIAK system, reviewed on 991222. ref SDS 39 8064
901099 -       ..
901100 -      Modeling is helpful and can be integrated into a DKR by reference
901101 -      to a wide variety of economic, planning and design modeling
901102 -      capabilities. ref DRT 2 1802  A DKR may not need to replicate or
901103 -      otherwise re-invent the wheel for modeling support.  DKR might be
901104 -      effective by managing objectives, planning, reporting and
901105 -      analysis that makes modeling useful.
901107 -       ..
901108 -      Design decision tracking methods can support most any decision
901109 -      process. ref DRT 2 8580  Traceability to original, sources can be
901110 -      provided from the date and time step idea. ref SDS 0 1392,
901112 -       ..
901113 -      Feedback is critical, ref DRT 2 2709, as noted by Grove at Intel
901114 -      in his book, reviewed on 980307. ref SDS 17 0261
901115 -
901116 -          The NWO paper explains challenges to feedback for an
901117 -          effective DKR. ref OF 2 2670
901118 -
901119 -
901120 -
901121 -
901122 -
901123 -
901124 -
901125 -
901126 -
901127 -
901128 -
901129 -
9012 -
Distribution. . . . See "CONTACTS"