CONTACTS 
0201 - Science Applications
020101 - Mr. Tom Munnecke; Vice President
020103 - Executive Offices

SUBJECTS
GivingSpace Philanthropy Professional Interest GivingSpace
Asilomar Conference on GivingSpace Philanthropy Professional Interest
Agenda Received from Tom Munnecke for Event that Begins on 020914
Stanford Tom Munnecke Giving Presentation Following Week on Results o
GivingSpace Business Plan Explained at Asilomar Conference Solve Worl
Philanthropy Dot Com Humanitarian Uplift Generosity and Compassion Max

2808 -
2808 -    ..
2809 - Summary/Objective
2810 -
281001 - Follow up ref SDS B3 0001, ref SDS A9 0000.
281002 -
281003 - The agenda for a conference at Asilomar next week, and discussion with
281004 - Tom, today, shows GivingSpace plans for open source software to issue
281005 - evaluations on the Internet that encourage better performance by
281006 - mainstream philanthropy.  Heightened public accountability advances
281007 - goals for humanitarian uplift, generosity and compassion presented
281008 - during the conference last May. ref SDS 0 J85F  Tom has not had time
281009 - for studying POIMS to learn how Knowledge Space aids GivingSpace by
281010 - transforming work practice from information to a culture of knowledge,
281011 - so that people are able to improve. ref SDS 0 5K9H  Tom is discouraged
281012 - that cultural latency resists improvement, based on lessons learned
281013 - from experience in health care. ref SDS 0 KE5N  At the GivingSpace
281014 - conference, Jack Park will present experience on open source efforts
281015 - for Doug Engelbart's OHS/DKR project, where progress is slow because
281016 - people do not have time to study and gain experience for learning how
281017 - to improve information technology. ref SDS 0 6Z7O  Tom will present
281018 - lessons learned to overcome problems by investing time to study what
281019 - works. ref SDS 0 KN3J  He is discouraged by lessons he learned in
281020 - health care showing resistance to improvement explain why people have
281021 - not grasped SDS to improve communication. ref SDS 0 PV7H  Lessons from
281022 - the GivingSpace conference last May showed that people have difficulty
281023 - counting what counts the most. ref SDS 0 5X6H  Tom's schedule on the
281024 - GivingSpace project does not have enough time to study a 3-layer
281025 - architecture enabling a new way of working intelligently so that
281026 - people in philanthropy, industry, government, health care, education
281027 - and other fields can improve by transformation from information to a
281028 - culture of knowledge.  He feels increasing accountability will cause
281029 - people to improve the work without anyone studying how to increase the
281030 - ability to perform. ref SDS 0 5K9H
281031 -
281032 -
281033 -
281034 -
281035 -
281037 -  ..
2811 -
2812 - Discussion
2813 -
281301 - Asilomar Conference Explores Web Infrastructure for Lessons Learned
281302 - Open Source Development Solves Problems on the Internet Infrastructure
281303 -
281304 - Follow up ref SDS A5 WF4I, ref SDS A3 4L5F.
281305 -
281306 - Tom has been busy preparing for the event at the Asilomar Conference
281307 - center in Monterey, CA next Monday and Tuesday to promote GivingSpace,
281308 - reported in his letter on 020726, ref SDS A3 4L5F
281310 -  ..
281311 - Tom has fashioned a robust program for the Asilomar Conference to
281312 - continue work at the Santa Fe Institute last May, reported on 020726.
281313 - ref SDS A3 5F4G, as shown by the agenda which he submitted in a letter
281314 - on 020906, ref DRT 1 0001, responding to my request on 020820 for
281315 - comments on the 3-layer architecture, per above. ref SDS 0 0001
281317 -  ..
281318 - Highlights of the agenda include...
281319 -
281320 -    1.  Lessons learned from the web; how philosophies that drove the
281321 -        evolution of development can advance GivingSpace. ref DRT 1
281322 -        0128
281323 -
281324 -           Below, Tom plans to review lessons learned from the meeting
281325 -           at the Santa Fe Institute, this past May. ref SDS 0 KN3J
281326 -           USACE reports SDS strengthens "lessons learned" by making it
281327 -           fast and easy to draw on relevant experience. ref SDS 0 K39J
281328 -           Tom is discouraged lessons he learned from work in health
281329 -           care shows only one person can benefit from a better system
281330 -           for lessons learned. ref SDS 0 PV7H
281332 -         ..
281333 -    2.  Using the web for infrastructure and role model to maximize
281334 -        humanitarian uplift, ref DRT 1 0139, for generosity and
281335 -        compassion. ref DRT 1 0164
281336 -
281337 -           In our discussion today, Tom seemed to relate a business
281338 -           model where open source software is used on the Internet for
281339 -           people to issue evaluations of mainstream philanthropy
281340 -           organizations like the Red Cross and United Way.  Tom feels
281341 -           philanthropy has a lot of opportunity where his expertise in
281342 -           system architecture can strengthen public accountability
281343 -           that encourages better use of resources.  This explanation
281344 -           of "GivingSpace" suggests Tom's vision for transformational
281345 -           spaces, which he related on 020726, ref SDS A3 SQ3N, entails
281346 -           open source software applied on the Internet.
281348 -            ..
281349 -           Action items Tom listed following the conference at the
281350 -           Santa Fe Institute last May, seem to list open source
281351 -           software development for transformation, as reported on
281352 -           020726. ref SDS A3 FW8F
281354 -         ..
281355 -    3.  Concepts of Community structures provide the best platform for
281356 -        societal problem solving and pursuit of aspirations.
281357 -        ref DRT 1 018A
281358 -
281359 -           Aspirations for societal problem solving line up pretty well
281360 -           with Doug Engelbart's planning for open source development
281361 -           of knowledge management (DKR) to solve world problems with
281362 -           the Internet, reported on 000120. ref SDS 47 1215  Review on
281363 -           991222 showed Doug's vision is to raise community IQ on the
281364 -           Internet. ref SDS 45 0150
281366 -            ..
281367 -           In our discussion today, Tom advised that there has not been
281368 -           enough time to study concepts in the NWO for strengthening
281369 -           communication with a system of "metrics" adding intelligence
281370 -           to information for building community through enlightenment.
281371 -           ref OF 3 O518 and ref OF 3 2H6N  This lines up pretty well
281372 -           with Doug Engelbart's experience when he did not have time
281373 -           to study POIMS in order to learn how to accomplish his goals
281374 -           for the OHS/DKR project, reported on 000103. ref SDS 46 8W9M
281376 -            ..
281377 -           On 890809 partnership between technology and leadership was
281378 -           reviewed showing SDS improves communication.  Listening to
281379 -           understand and follow up that makes communication effective.
281380 -           ref SDS 3 CJ9J  Below, Tom explains there is not enough
281381 -           bandwidth to study NWO and POIMS, where these concepts are
281382 -           explained. ref OF 3 8218
281384 -         ..
281385 -    4.  Stanford Presentation on GivingSpace Results of Asilomar
281387 -         ..
281388 -        Tom advised during our call today that beginning on 020919 he
281389 -        will give a monthly seminar at Stanford on GivingSpace and will
281390 -        recap discussions at Asilomar, as further shown in the agenda.
281391 -        ref DRT 1 PSRW
281393 -         ..
281394 -        This will be held at the...
281395 -
281396 -                Digital Vision Program
281397 -                conference room,
281398 -                Cordura Hall, room 100,
281399 -                220 Panama Street,
281400 -                Stanford, CA 94305.
281402 -         ..
281403 -        Please RSVP to Amy Sanger, (650) 724-4069
281404 -
281405 -                 amy.sanger@stanford.edu
281406 -
281407 -
281408 -
281409 -
281410 -
281411 -
281412 -
2815 -

SUBJECTS
Health Care Improvement Tom Giving Up Too Difficult to Improve Until H
Improve Medical Management Difficult Computers Considered Helpful for
Medical Management Improve Difficult Computers Considered Helpful for
Failure Inevitable Causes Doctors to Give Up Worry Only about Money
Communication Metrics Solution to Reduce High Cost of Medical Mistake
Front-end Investment Using SDS Good Management Intelligence Pays for
Experience Best Teacher New Way of Working Improve Existing Methods B
Giving Up Too Difficult to Improve Until Healthcare System Collapses
Giving Up Lessons Learned Health Care Cannot Be Improved Until System

6311 -
631201 -  ..
631202 - Complete Collapse Health Care Only Path to Improve Case Management
631203 - Giving Up Health Care Too Difficult to Improve Until System Collapses
631204 - Health Care Too Difficult to Improve Until System Collapses Giving Up
631205 -
631206 - Follow up ref SDS A5 015H.
631207 -
631208 - We reviewed ideas to improve health care with Knowledge Space enabled
631209 - by SDS, which Tom asked about on 020726 to accomplish objectives he
631210 - has set out for transformational spaces. ref SDS A3 5E9K  Today, Tom
631211 - seems discouraged that efforts to improve health care over the past 20
631212 - years, including development of an email system for the VA in the
631213 - 1980s (cited below, ref SDS 0 T217), indicate that only "complete
631214 - collapse" of the present system will enable better case management.
631215 - Success using "Knowledge Mangement" for one organizational element
631216 - could not be expanded for broader use, also, related below.
631217 - ref SDS 0 916H
631218 -
631219 -        [On 060401 Tom seems to be working with John Maloney to advance
631220 -        Knowledgement using an uplift academy for transformational
631221 -        networks. ref SDS B8 9Q44
631223 -  ..
631224 - Despair today reflects Tom's comments on 020729 that health care
631225 - professionals are more concerned about accountability than about
631226 - improving the quality of care. ref SDS A5 016K
631228 -  ..
631229 - Giving up on health care reflects Dave Vannier's report on 950927 that
631230 - Intel gave up on using technology to improve management, ref SDS 18
631231 - 7732, and so to maintain sales, Intel designed technology to improve
631232 - games, reported on 970603. ref SDS 25 4486  As well, Eric Armstrong
631233 - gave up trying to understand the transformation from information to a
631234 - culture of knowledge, reported on 000503. ref SDS 53 5033  The entire
631235 - OHS/DKR team followed suit, giving up on understanding "knowledge,"
631236 - reported on 000615. ref SDS 55 6271  Later Eric gave up on trying to
631237 - create KM, reported on 001122. ref SDS 64 0001  On 020504 evidence
631238 - shows that people have given up on using good management, by ignoring
631239 - laws, regulations and standards. ref SDS 91 NS6F  More recently, on
631240 - 020820 Murray Altheim reports people are giving up on accuracy in
631241 - communication. ref SDS B1 V66I
631243 -  ..
631244 - This disturbing trend, first reported on 931130 where Drucker comments
631245 - that people have given up on improving communication, ref SDS 10 3851,
631246 - is a slippery slope to giving up on civilization.  Giving up on
631247 - improvement by giving in to fear of accountability because knowledge
631248 - brings responsibility was reviewed on 980405, ref SDS 30 5065, and is
631249 - embodied by the Legend of Prometheus, reviewed on 991108. ref SDS 43
631250 - 5368  At that time, social pressures to give up on literacy in the
631251 - work place were reviewed. ref SDS 43 HU5H
631253 -  ..
631254 - The danger of giving up on literacy, accuracy and communication was
631255 - noted by Aristotle in 400 BC, and presents a knowledge management
631256 - dilemma, reviewed on 991108, ref SDS 43 XQ70, that is evident today
631257 - from decline in productivity and national security...
631259 -       ..
631260 -      Economy failing because
631261 -      accountability failing.................. 020204, ref SDS 85 0001
631263 -       ..
631264 -      Management fails by gaming system
631265 -      of accountability....................... 020204, ref SDS 84 P49F
631267 -       ..
631268 -      Productivity paralyzed by failure
631269 -      convert information into useful
631270 -      knowledge............................... 011003, ref SDS 78 EC5N
631271 -      ..
631272 -      People cannot find anything using
631273 -      IT tools and method everybody
631274 -      likes................................... 010916, ref SDS 77 KA6H
631276 -       ..
631277 -      National security failed by failing
631278 -      to add alignment to communication....... 010911, ref SDS 75 YNGH
631280 -       ..
631281 -      Economy suffers too many people
631282 -      having too many problems using IT....... 001207, ref SDS 67 V54M
631284 -       ..
631285 -      Connecting dots shows giving up
631286 -      on improving IT paralyzes productivity
631287 -      in hopeless quagmire using high
631288 -      tech good for games..................... 001207, ref SDS 67 MZ7G
631290 -  ..
631291 - Experience Best Teacher for New Way of Working
631292 -
631293 - The only remedy is to provide people an opportunity to experience
631294 - with minimal effort benefits of a new way of working by demonstrating
631295 - that adding intelligence to information creates knowledge using the
631296 - eight (8) steps shown in the record on 001219, ref SDS 68 4W4L, and
631297 - this brings positive accountability in the form of rewards and credit,
631298 - reviewed on 980405, ref SDS 30 2839, and moreover that working
631299 - intelligently is fast, easy and fun. Comments by Eric Armstrong on
631300 - 020530 suggest that continued exposure of links in email help people
631301 - realize that a new way of working is helpful and within reach, causing
631302 - people to reach out for capability, which formerly they shunned.
631303 - ref SDS 95 Y89F  This does not happen overnight, but rather takes
631304 - courage, patience and persistence to withstand cultural resistance,
631305 - noted by Gary on 011210. ref SDS 81 R66K
631306 -
631307 -
631308 -
631309 -
631310 -
631311 -
6314 -

SUBJECTS
Asilomar Conference Presentation on Topic Maps and Doug Engelbart's I
Story Narratology Jack Supports Role of KM as Managing Narrative
Narratology Jack Supports Role of KM as Managing Stories Recognizes S
Published Book XML Topic Maps: Creating and Using Topic Maps for the
Keynote Speaker on Book XML Topic Maps: Creating and Using Topic Maps
Lessons Learned from GivingSpace Event at Santa Fe Institute May 2002
Unique Com Metrics Advantages Usefulness Functionality Usability
Rod Used SDS to Study GivingSpace Event at Santa Fe Institute Tom Can
Prepare Record of GivingSpace Event at Asilomar on 020914, Tom Reques
SDS Only Used by Rod Welch Tom Worried this is Similar to Medical Man
Giving Up on Communication Improvement Cultural Resistance Communicat
Weblogs Different from SDS Process for Creating Organizational Memory
Topics Subjects Keywords Ontology Taxonomy Organize Record
XML Topic Maps: Creating and Using Topic Maps for the Web Addison-We
Keynote Speaker on Book XML Topic Maps: Creating and Using Topic Map

A817 -
A81801 -  ..
A81802 - Study What Works - Stories Store Knowledge of Lessons Learned
A81803 - Lessons Learned Through Stories of History from Capturing Experience
A81804 - Jack Park Presentation on Topic Maps, Engelbart's OHS/DKR
A81805 - SDS Organizes Record into History of Case Studies for Lessons Learned
A81806 -
A81807 - Follow up ref SDS A3 E63H.
A81808 -
A81809 - The agenda for Asilomar includes a presentation by Jack Park on topic
A81810 - maps. ref DRT 1 0243  Jack is developing open source technology that
A81811 - can advance Tom's plan to strengthen philanthropy, compassion and
A81812 - generosity, per Tom's agenda for the conference. ref SDS 0 SG4G
A81814 -  ..
A81815 - Tom plans to include in his opening remarks on "lessons learned,"
A81816 - shown in the agenda, per above, ref SDS 0 SG4G, review of the meeting
A81817 - last May at the Santa Fe Institute.  One of the ideas presented by
A81818 - Paul Chaffee that fits the model of "lessons learned" is to "study
A81819 - what works," as shown in the record on 020726. ref SDS A3 E63H
A81820 -
A81821 -       [...below USACE reports SDS strengthens "lessons learned" by
A81822 -       making it fast and easy to create and draw on relevant
A81823 -       experience. ref SDS 0 K39J  Tom is discouraged by lessons he
A81824 -       learned from work in health care that indicate only one person
A81825 -       can benefit from improving lessons learned. ref SDS 0 PV7H
A81827 -  ..
A81828 - Tom's leadership on lessons learned from experience on prior work
A81829 - demonstrates a broader vision that helps overcome strong social
A81830 - pressures to ignore history as "water under the bridge," reported for
A81831 - example on...
A81832 -
A81833 -    1. History is nit picking the past........ 881007, ref SDS 1 M36H
A81834 -    2. Executives like flexibility to be
A81835 -       creative about the past................ 950517, ref SDS 16 8599
A81836 -    3. Accountability shown by historical
A81837 -       record is feared....................... 980405, ref SDS 30 5065
A81838 -    4. Out out damn spot executives destroy
A81839 -       record of lessons learned.............. 991021, ref SDS 42 5304
A81841 -  ..
A81842 - When people are busy, it seems faster and easier to rely on impulse by
A81843 - reacting to information in the moment rather than invest time to study
A81844 - what works from lessons learned, as Tom plans to present at Asilomar
A81845 - next week.
A81847 -  ..
A81848 - Tom mentioned plans to use story telling because this method improves
A81849 - productivity by improving human memory of lessons learned.  Jack Park
A81850 - supports this method for augmenting intelligence, explained recently
A81851 - on 020613. ref SDS 98 0001  "Stories" are an important part of
A81852 - analysis, explained in POIMS. ref OF 1 2300  Peter Drucker supports
A81853 - Tom's idea for strengthening story telling, noting that analysis is a
A81854 - powerful dimension of effective management, reviewed on 931130.
A81855 - ref SDS 10 7911
A81857 -        ..
A81858 -       [...below USACE reports SDS strengthens "lessons learned" by
A81859 -       making it fast and easy to create and draw on relevant
A81860 -       experience. ref SDS 0 K39J  Tom is discouraged by lessons he
A81861 -       learned from work in health care that indicate only one person
A81862 -       can benefit from improving lessons learned. ref SDS 0 PV7H
A81864 -  ..
A81865 - Tom's discussion today confirms planning during the conference at the
A81866 - Santa Fe Institute last May, to improve ability to create and manage
A81867 - stories, as a means for philanthropy to launch self-help, reported on
A81868 - 020726. ref SDS A3 LY9N
A81870 -  ..
A81871 - Jack Park's book...
A81872 -
A81873 -
A81874 -          XML Topic Maps: Creating and Using Topic Maps for the Web.
A81875 -          Addison-Wesley, ISBN 0-201-74960-2.
A81876 -
A81877 - ...and keynote presentation to a professional group this past July on
A81878 - topic maps, offers a path for adding value to stories by adding
A81879 - organization, which is an important part of adding intelligence that
A81880 - converts daily information into knowledge, as explained in POIMS.
A81881 - ref OF 1 0367
A81882 -
A81883 -    [On 060907 attribution commend Jack's work and commitment to
A81884 -    advance knowledge management using topic maps. ref SDS B9 IH6O
A81886 -  ..
A81887 - Jack's research on topic maps for Doug Engelbart's open source project
A81888 - to build an OHS/DKR software program on the Internet, similar to Tom's
A81889 - planning for GivingSpace, yielded valuable lessons learned about
A81890 - ontology when he reported that organizing information is a Pandora's
A81891 - box of complexity, on 000221. ref SDS 49 L58O  On 000623 Jack proposed
A81892 - creating a software "engine" to automatically organize everything so
A81893 - it takes less time and diligence. ref SDS 56 2915  Later on 010916
A81894 - dialog maps were tried to accomplish goals for topic maps shown by
A81895 - research over many years, ref SDS 77 CQ9G, and culminating in Jack's
A81896 - new book.
A81898 -  ..
A81899 - On 010916 contributors on the OHS/DKR project found that SDS solves
A81900 - the problem of organizing an effective record by enabling amazing
A81901 - memory, ref SDS 76 0001, however, previously on 001126 when progress
A81902 - on the ontology engine was slow, Eugene Kim, who is attending Tom's
A81903 - conference at Asilomar, ref DRT 1 0T21, recommended that everybody use
A81904 - more diligence rather than use SDS. ref SDS 65 QW8I
A81906 -  ..
A81907 - Jeremy Campbell's book "The Improbable Machine" supports Tom's idea to
A81908 - help people use stories because the human brain stores and conveys
A81909 - knowledge through stories, see review on 900303. ref SDS 4 3016  Tom
A81910 - is familiar with Joseph Campbell's work.  We talked briefly today
A81911 - about Joe's explanation of religion as a system for traceability to
A81912 - original sources to improve human memory of important stories that
A81913 - convey lessons learned, reviewed on 940320. ref SDS 11 0001  Adding an
A81914 - audit trail to manage stories is another important part of augmenting
A81915 - intelligence, as explained in POIMS, ref OF 1 0367
A81917 -  ..
A81918 - Lessons learned from years of research shows that a breakthrough, like
A81919 - SDS, is needed for improving knowledge management using open source
A81920 - technology for philanthropy, or anything else. Without a breakthrough,
A81921 - progress is slow, hard work, as Tom has discovered in the case of
A81922 - health care, discussed above. ref SDS 0 KE5N
A81923 -
A81924 -         KM is hard work...................... 000307, ref SDS 50 5182
A81925 -         KM projects all failed............... 000324, ref SDS 51 4877
A81926 -         CRIT open source project failed...... 000420, ref SDS 52 4911
A81927 -         Open source poor productivity........ 001101, ref SDS 62 MX6H
A81928 -         IT paralyzes productivity............ 011003, ref SDS 78 EC5N
A81929 -         Everybody gives up................... 011003, ref SDS 78 SP6G
A81931 -  ..
A81932 - Without a breakthrough technology to improve memory, trying to improve
A81933 - information technology (IT) with hard work and diligence alone simply
A81934 - discourages people, causing cultural drift away from goals, reported
A81935 - on 020820. ref SDS B0 6P7O  Understanding breakthrough technologies
A81936 - like SDS requires study, noted by Grove at Intel, reported on 980307.
A81937 - ref SDS 29 3620
A81939 -        ..
A81940 -       [...below USACE reports SDS strengthens "lessons learned" by
A81941 -       making it fast and easy to create and draw on relevant
A81942 -       experience. ref SDS 0 K39J  Tom is discouraged by lessons he
A81943 -       learned from work in health care that indicate only one person
A81944 -       can benefit from improving lessons learned. ref SDS 0 PV7H
A81946 -  ..
A81947 - For example, Jack Park reported on 000504 that nobody has time to
A81948 - study concepts in POIMS and NWO, as Tom indicates again today, per
A81949 - below, ref SDS 0 XS4U, but noted further that progress on improving
A81950 - knowledge work (e.g., meetings, calls, email, analysis, planning,
A81951 - decisions, scholarship) can be aided by studying these concepts
A81952 - because the SDS record on the Internet shows that SDS is a method that
A81953 - works. ref SDS 54 6082
A81955 -  ..
A81956 - Tom recalled the GivingSpace conference at the Santa Fe Institute this
A81957 - past May recommended studying what works, reported on 020726.
A81958 - ref SDS A3 E63H  At that time, Tom found that SDS enables a system of
A81959 - Knowledge Space that works well for finding information Tom needed.
A81960 - ref SDS A3 U14K
A81961 -
A81962 -
A81963 -
A81964 -
A81965 -
A820 -

SUBJECTS
Research SDS Improve Alphabet Technology Literacy Culture of Knowledg
Time Not Enough to Study SDS POIMS Com Metrics, Tom Munnecke, SAIC
Busy Preparing for Asilomar Not Enough Time to Review POIMS and 3-lay
Weblogs Enabling Force Grow Skills Familiarity Writing Linking Increa
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
History is Not Water Under the Bridge but Yields Critical Lessons Lea
Munnecke, Tom Discouraged Only 1 User SDS Shows Others Cannot Use SDS
Health Care Different from SDS Tom Learned Wrong Lesson from Bad Expe

BI10 -
BI1101 -  ..
BI1102 - Transformation Requires Time to Study Opportunities for Improvement
BI1103 - 3-layer Architecture Needs Study to Advance Culture of Knowledge
BI1104 -
BI1105 - Follow up ref SDS B2 XK9H.
BI1106 -
BI1107 - We reviewed the letter to on 020820, ref DIP 4 0001, transmitting a
BI1108 - copy of a letter explaining and illustrating a 3-layer architecture
BI1109 - for advancing from information to a culture of knowledge, ref DIP 5
BI1110 - 0001, and which was submitted to Eric Armstrong and the OHS/DKR group,
BI1111 - also on 020820. ref SDS B2 XK9H
BI1113 -  ..
BI1114 - Tom said today that he has not had time to review ideas for a 3-layer
BI1115 - architecture to help people overcome fear of investing time to learn
BI1116 - Knowledge Management in order to save time and money, as requested in
BI1117 - the letter, ref DIP 4 0001, to Tom on 020820. ref SDS B3 0001
BI1119 -  ..
BI1120 - Tom said there has not been enough time to study POIMS in order to
BI1121 - fashion ideas for a thesis to research the theory of knowledge
BI1122 - explained in POIMS to explain the practice of Communication Metrics
BI1123 - enabled by the SDS program, also, requested in the letter, ref DIP 4
BI1124 - VM6G, to Tom on 020820. ref SDS B3 FR6I
BI1125 -
BI1126 -     [...below, Tom explains priority for investing time to improve
BI1127 -     philanthropy does not leave time for studying what works to save
BI1128 -     time and money, so that there is more to invest in philanthropy.
BI1129 -     ref SDS 0 XS4U
BI1131 -      ..
BI1132 -     [...below, Tom saves time by asking Rod to invest time creating
BI1133 -     organizational memory for Asilomar Conference. ref SDS 0 Q74J
BI1135 -  ..
BI1136 - Tom advised that SAIC has about 10,000 research projects.  To initiate
BI1137 - a new project someone comes to SAIC with funding and an issue to
BI1138 - research.  He feels that since SDS presents a new way of working,
BI1139 - nobody knows enough about it to justify funding research to find out.
BI1141 -  ..
BI1142 - This process aligns with Morris' explanation on 020730 of how IBM
BI1143 - sells technology and services for solving customer problems.
BI1144 - ref SDS A7 H69Y
BI1146 -  ..
BI1147 - Tom gave an example, saying that he would be uncomfortable presenting
BI1148 - SDS as "the solution," to the people attending Asilomar, because there
BI1149 - is only one user, per his analysis below. ref SDS 0 T217
BI1151 -  ..
BI1152 - We reviewed the idea of presenting SDS as a solution to study, because
BI1153 - there is a record showing it works, and the record shows that other KM
BI1154 - methods do not work, reported on 020608. ref SDS 97 QV5G
BI1155 -
BI1157 -  ..
BI1158 - Tom feels weblogs are a step toward SDS, and is encouraged this method
BI1159 - has gained a following on the Internet.
BI1161 -  ..
BI1162 - Weblogs may be a step toward the 2nd-layer of a 3-layer architecture,
BI1163 - however, this requires study.  For example, recently Mike Poremba
BI1164 - commented on the correlation between weblogs and SDS....
BI1165 -
BI1166 -         Weblogs path to SDS.................. 020301, ref SDS 88 GT4M
BI1167 -         SDS usability unique for
BI1168 -         enabling organizational memory....... 020531, ref SDS 96 5M3G
BI1169 -
BI1171 -  ..
BI1172 - SDS Support's Tom's Interest in Lessons Learned Reported by USACE
BI1173 -
BI1174 - In our discussion today, we reviewed the correlation between Tom's
BI1175 - interest in "lessons learned," which he plans to present at the
BI1176 - Asilomar Conference next week, and findings from the US Army Corps of
BI1177 - Engineers that SDS strengthens "lessons learned" by making it fast and
BI1178 - easy to capture an accurate history arranged chronologically into a
BI1179 - case study showing cause and effect based on context, which helps
BI1180 - people recognize and understand lessons from experience, which are not
BI1181 - evident when everybody is too busy. ref DRP 3 3156  Examples of case
BI1182 - studies that flow automatically from SDS records are shown at...
BI1184 -     ..
BI1185 -    Experts fail to use KM.................... 020812, ref SDS A8 659F
BI1186 -    KM failed past 10 years................... 020608, ref SDS 97 QV5G
BI1187 -    Open source failed OHS/DKR................ 011003, ref SDS 78 QX8Q
BI1188 -    DNRC lost $M on Broadwater Dam............ 990316, ref SDS 33 0001
BI1189 -    USACE saved $200K with SDS................ 981027, ref SDS 31 7315
BI1190 -    USACE overpaid $20M without SDS........... 981027. ref SDS 31 3360
BI1191 -
BI1192 -
BI1193 -
BI1194 -
BI12 -

SUBJECTS
SDS 1 User Improve Lessons Learned by Creating Organized Experience F
Learn Flexible Structure Difficult Complex Powerful Frustrating
Experience Changes Attitudes 1 Minute Learn Explicit Links New Way Wo
Learn New Way Working Frustrating Connections Augment Intelligence Do
SDS 1 User Improve Lessons Learned by Creating Organized Experience F
1 User So Not Completely Sure Reduces Opportunity to Discover Improve
Munnecek, Tom SAIC Only 1 User of SDS Indicates Knowledge Mangement B
1 User of SDS Indicates Knowledge Mangement Beyond Reach to Make Univ
Beyond Reach Sour Grapes Deny Organizational Memory Useful Overkill B

BT11 -
BT1201 -  ..
BT1202 - Giving Up Discouraged Transformation Improvement Slow
BT1203 - One User Slow Transformation Discouraging Needs Study
BT1204 - Study SDS Enables Learning Lessons Everybody Needs to Find Information
BT1205 - Slow Transition to KM Discourages Study When There is Only One User
BT1206 -
BT1207 - During the call today, Tom was discouraged that USACE is not using
BT1208 - SDS.  Tom indicated lessons he learned working in the health care
BT1209 - industry suggest that using SDS to augment intelligence with better
BT1210 - personal and organizational memory, demonstrated finding information
BT1211 - Tom requested on 020726, ref SDS A3 SQ3N, can only be used by one
BT1212 - person.  Therefore, he concludes that SDS does not provide a viable
BT1213 - path for transformation, because one person alone using SDS cannot
BT1214 - help everybody.  Tom emphasized the importance of getting more users
BT1215 - to demonstrate potential to leverage improvement.
BT1216 -
BT1218 -  ..
BT1219 - VA Email System Developed by Tom in 1980s Could Not be Expanded
BT1220 -
BT1221 - Tom related experience with doctors and health care professionals
BT1222 - making progress to improve medical management by using specialized
BT1223 - technology for saving time and money.  In the 1980s he was successful
BT1224 - developing an email system for the Veterans Administration (VA).
BT1225 -
BT1226 -     [On 060221 VA GI Clinic manager reports email system does not work
BT1227 -     very well. ref SDS B7 IK4N
BT1229 -  ..
BT1230 - Later, Tom tried to expand the initial system for creating information
BT1231 - with email to more robust technology support for case management.  Tom
BT1232 - recalled today having developed a viable technology "Knowledge
BT1233 - Management" for one group of health care professionals at the VA.  He
BT1234 - did not explain details, nor submit examples of work product to
BT1235 - demonstrate viability of a "knowledge management" system.  Tom was
BT1236 - very disappointed recalling today that transferring technology he
BT1237 - developed beyond email from one VA organization to others was not
BT1238 - successful.  This experience indicated to Tom that improving case
BT1239 - management for health care can only occur after the health care system
BT1240 - collapses, noted earlier in the discussion, per above. ref SDS 0 KE5N
BT1242 -  ..
BT1243 - Tom worries that this "lesson learned" from failed experience at the
BT1244 - VA trying to transfer systems for improving health care, may indicate
BT1245 - SDS is only suited for a unique working style, based on the fact that
BT1246 - only Rod is using SDS, and other organizations, like DNRC, PG&E and
BT1247 - USACE have abandoned using SDS for a new way of working.
BT1249 -  ..
BT1250 - We did not discuss today that "work-style" evolves from education,
BT1251 - support, and experience.  Until the 1850s when universal education was
BT1252 - mandated by government, very few included literacy in their daily
BT1253 - "work-style."  Previously, people believed their wasn't enough time to
BT1254 - write things down, because people were too busy chopping wood,
BT1255 - fetching water, planting and harvesting crops, etc.  Changing
BT1256 - attitudes requires evidence showing that expanding the life-style of
BT1257 - literacy saves lives, time, and money by adding "intelligence support"
BT1258 - for chronology, context, and connections that convert information into
BT1259 - the power of knowledge, explained in POIMS. ref OF 1 8555
BT1261 -  ..
BT1262 - Tom's analysis aligns with work on 890523 reviewing the challenge of
BT1263 - learning to use a flexible structure, ref SDS 2 P13O which enables
BT1264 - people to quickly capture and organize a greater share of daily
BT1265 - working information.  Flexibility to leverage cognition is more
BT1266 - fragile, ref SDS 2 YN8J, than traditional rigid systems with fixed
BT1267 - fields or boxes that ensure a consistant formality, called a "form."
BT1268 - Like using the flexible structure of the alphabet, some people will
BT1269 - develop great skill with the flexible structure of SDS, while others
BT1270 - will have difficulty and become frustrated.  Not everyone is cut out
BT1271 - to be an author, with the patience to learn where to use a comma and
BT1272 - when to use a semicolon, much less avoid a dangling participle.  So,
BT1273 - too, some people will easily learn to apply the flexible structure of
BT1274 - SDS, while others will be more comfortable using traditional forms
BT1275 - that force conformity, but are less susceptible to mistakes.
BT1276 -
BT1277 -      [On 020920 Jack Park frustrated that people cannot do Knowledge
BT1278 -      Management using other tools; feels SDS is a false promise
BT1279 -      because only Rod is using SDS. ref SDS B4 OP9J
BT1281 -       ..
BT1282 -      [On 030419 Gary's work with SDS may be this kind of an
BT1283 -      issue. ref SDS B6 WE53
BT1285 -  ..
BT1286 - Tom recalled Buckminster Fuller reporting experience showing that
BT1287 - about 50 years is needed to transform an established culture to a new
BT1288 - way of working, reviewed previously by Gary on 011210.
BT1289 - ref SDS 81 R66K  SDS has only been in a form that is easy to use for a
BT1290 - few years.  The culture of information technology has existed for
BT1291 - about 3,000 years.  That is about 1,000 to 2,000 years longer than the
BT1292 - culture of health care, so early issues accomplishing transformation,
BT1293 - does not indicate that a new way of working in not effective, nor that
BT1294 - established methods cannot be improved, merely that focus and
BT1295 - persistence are needed, as reported by Secretary of Defense Donald
BT1296 - Rumsfeld on 010131. ref SDS 83 6L5K
BT1297 -
BT1298 -      [On 020924 Gary beginning to learn SDS. ref SDS B5 0001
BT1300 -  ..
BT1301 - We reviewed discussions with Pat Lincoln during the meeting on 020729,
BT1302 - showing Tom's analysis is not supported by the record. ref SDS A6 VF7J
BT1303 - Alphabet technology makes people superhuman by improving memory, as
BT1304 - reported on 991108. ref SDS 43 5628  The process of human cognition is
BT1305 - universal.  There is no basis to believe that connections only help
BT1306 - one person's memory, rather than everyone's memory, any more than to
BT1307 - believe that a car can only carry one person to the store, but for
BT1308 - others, walking is faster.  A list of things to buy at the store helps
BT1309 - one person, 10 people, a thousand.  All are equally helped, assuming
BT1310 - they can all read.  More than 2,000 years ago, however, this fact was
BT1311 - not obvious.  Many centuries passed before ways and means evolved to
BT1312 - transform this new way of working into an accepted way of working for
BT1313 - everyone to improve human memory.
BT1315 -  ..
BT1316 - An example, is Tom's request for information submitted in a letter on
BT1317 - 020726.  SDS found information Tom wanted in a few minutes, which Tom
BT1318 - reported was helpful. ref SDS A3 U14K
BT1320 -  ..
BT1321 - Another example is the record on 981027 reporting that investing
BT1322 - about 10 minutes enabled finding information that saved the government
BT1323 - "with certainty" about $200K. ref SDS 31 7315
BT1325 -  ..
BT1326 - On 010916 Eric Armstrong reported that SDS enables amazing memory for
BT1327 - finding everything with mechanisms that obviously work, ref SDS 76
BT1328 - 0001, and reported that people cannot find anything using other
BT1329 - methods. ref SDS 77 KA6H
BT1330 -
BT1331 -
BT1332 -
BT1333 -
BT1334 -
BT1335 -
BT14 -

SUBJECTS
Munnecke, Tom Count What Counts Traditional Accounting Cost Control M
Count What Counts Traditional Accounting Cost Control Management Metr
Counting What Counts Big Idea of GivingSpace
SDS Only Used by Rod Welch Tom Worried this is Similar to Medical Man
Study Thesis for Research Investigate if Health Care Experience Appli
Accounting Can What Counts be Counted Traditional Cost Control Manage
Difficult to Calculate Cost Savings Good Management
Communication Biggest Risk in Enterprise, Dilemma

CZ10 -
CZ1101 -  ..
CZ1102 - Count What Counts to Advance Civilization, Enterprise, Security
CZ1103 - Communication Metrics Counts Most to Improve Productivity Earnings
CZ1104 -
CZ1105 - Follow up ref SDS A3 J484.
CZ1106 -
CZ1107 - Tom recalled another lesson learned from the GivingSpace conference at
CZ1108 - the Santa Fe Institute in May.  Heather Wood Ion explained the common
CZ1109 - challenge that slows progress when people have difficulty counting
CZ1110 - what counts the most. ref SDS A3 J484  Inability to count improvement,
CZ1111 - causes people to deny that improvement is needed, and then give up.
CZ1112 - That is why Drucker says people give up on improving communication
CZ1113 - even though communication counts most in the advance of civilization.
CZ1114 - The core factor that makes communication effective is accuracy, and
CZ1115 - the scope of communication is so vast, as related by Steve Pinker at
CZ1116 - MIT, reviewed on 990329, ref SDS 34 ZN6G, that it is difficult to
CZ1117 - count the accuracy of communication and the consequent price people
CZ1118 - pay for remembering only the gist of information, using conventional
CZ1119 - mathematics and accounting methods, as explained in NWO. ref OF 3 S55G
CZ1121 -  ..
CZ1122 - That is why I asked Tom on 020820, ref SDS B3 0001, to study ways and
CZ1123 - means for a 3-layer architecture to deploy SDS for saving save time
CZ1124 - and money without people having to spend more than 20 minutes learning
CZ1125 - how to improve productivity, earnings and stock prices, as set out in
CZ1126 - the record on 020820. ref SDS B2 0001
CZ1128 -  ..
CZ1129 - Tom presents an important thesis to study and investigate.  Research
CZ1130 - can assess opportunity for improving alphabet technology.  How does
CZ1131 - technology developed 2,000 years ago make people superhuman, as
CZ1132 - Douglas Lenat explains, reviewed on 010622? ref SDS 72 N668  Today
CZ1133 - with vastly greater resources and 2,000 years of experience can we
CZ1134 - transform to a culture of knowledge by integrating time management
CZ1135 - with information people create using the alphabet? see POIMS,
CZ1137 -  ..
CZ1138 - Has SDS discovered the secret of making KM effective, reported by Jack
CZ1139 - Park on 001130, ref SDS 66 H17O, and later by Morris Jones at Intel on
CZ1140 - 010425. ref SDS 71 EP7F  That is why I asked for Tom's comments on the
CZ1141 - 3-layer architecture that enables people to benefit from working
CZ1142 - intelligently without the burden for creating the intelligence.  Tom's
CZ1143 - expertise and experience with architecture should be helpful for
CZ1144 - evaluating prospects of solving the problem he poses today, as related
CZ1145 - on 020729. ref SDS A5 J23O
CZ1147 -  ..
CZ1148 - Tom's thesis that SDS is like other programs can be tested by citing
CZ1149 - other programs people are using to convert information into knowledge.
CZ1150 - A lot of research indicates only SDS adds intelligence to information
CZ1151 - for creating knowledge; all other efforts have failed, reported, for
CZ1152 - example, on 020608. ref SDS 97 QV5G
CZ1153 -
CZ1154 -     [On 020920 Dave Snowden advised that QuickTime and other KM
CZ1155 -     programs are used at IBM - do these programs convert information
CZ1156 -     into knowledge to lift the capacity to think, remember and
CZ1157 -     communicate?
CZ1159 -  ..
CZ1160 - SDS has worked well for creating a professional record of professional
CZ1161 - conferences like Tom will hold at Asilomar next week...
CZ1162 -
CZ1163 -      PMI Conference at Asilomar............... 940612, ref SDS 13 0001
CZ1164 -      PMI Conference at San Francisco.......... 970910, ref SDS 27 0001
CZ1165 -      KM Conference at San Ramone.............. 991217, ref SDS 44 0001
CZ1166 -      OHS/DKR Conferences for a year listed on. 001017, ref SDS 61 1575
CZ1168 -  ..
CZ1169 - This may justify study, research and investigation to determine how
CZ1170 - people can use SDS to transform from information to a culture of
CZ1171 - knowledge, as requested in the letter to Tom on 020820. ref SDS B3
CZ1172 - 0001
CZ1174 -  ..
CZ1175 - For example, on 020726 Tom requested that I study the record of the
CZ1176 - meeting at the Santa Fe Institute prepared by Tony Hoeber.  I did the
CZ1177 - study and found important ideas that complement SDS capabilities, as
CZ1178 - set out in POIMS. ref SDS A3 5F4G  How can we certain that there are
CZ1179 - not important ideas in POIMS without doing some study?
CZ1181 -  ..
CZ1182 - Why not test the thesis that other tools can accomplish SDS work
CZ1183 - product by asking someone else to produce the record of the Asilomar
CZ1184 - Conference using Microsoft Word, or Microsoft Outlook, or something
CZ1185 - else other than SDS.  This is an opportunity to implement the idea for
CZ1186 - using "stories" to grow useful knowledge by preparing the story of the
CZ1187 - conference.  How long and what expense is required to produce a useful
CZ1188 - story?  Then do it again, and again and again, everyday for months
CZ1189 - and years?
CZ1191 -  ..
CZ1192 - If nobody else can do this, then SDS should be studied for the reasons
CZ1193 - presented during the conference at the Santa Fe Institute this past
CZ1194 - May, as set out in the record on 020726? ref SDS A3 E63H
CZ1195 -
CZ1196 -
CZ1197 -
CZ1198 -
CZ12 -

SUBJECTS
Asilomar Conference Tom Busy Preparing for Event This Weekend Not Eno
Hoeber, Tony Not Attending Asilomar Event on 020914 to Prepare Record
52 Years Old Set Priorities for Study POIMS will be Reviewed When He
SDS Com Metrics Study When He Gets Around to It Reciprocal Study to C
Time Not Enough to Review POIMS and 3-layer Architecture for SDS Depl
Munnecke, Tom Busy Preparing for Asilomar Not Enough Time to Review P
Busy Preparing for Asilomar Not Enough Time to Review POIMS and 3-lay

DA09 -
DA1001 -  ..
DA1002 - Priority for  Improvement Communication Biggest Risk Enterprise
DA1003 - Communication Biggest Risk Enterprise Highest Priority for  Improvement
DA1004 - Failure to Study Dissipates Partnership of Leadership and Technology
DA1005 - Study What Works Use What Counts Transforms to Culture of Knowledge
DA1006 -
DA1007 - Tom noticed that I have studied GivingSpace and HealthSpace per his
DA1008 - request when he contacted me about the possible nexus of his ideas on
DA1009 - transformational spaces, ref SDS A3 SQ3N, with concepts in POIMS on
DA1010 - Knowledge Space and meaning space. and ref SDS A3 1M8H  This study has
DA1011 - taken perhaps 20 hours over several weeks.
DA1013 -  ..
DA1014 - I asked Tom about his progress studying POIMS raised in my letter on
DA1015 - 020820 asking for Tom's input? ref SDS B3 FR6I,
DA1017 -  ..
DA1018 - Tom explained that at 52 he has to set priorities on investing time
DA1019 - for reciprocal study.  He plans to put this request on a list, but
DA1020 - would not estimate when action might occur, in light of his heavy
DA1021 - schedule.
DA1023 -  ..
DA1024 - POIMS explains how SDS lifts the capacity to think, remember and
DA1025 - communicate, which is the engine of civilization.  With the right
DA1026 - architecture, deployment can help a lot of people without significant
DA1027 - disruption of existing skills.  Since the economy and national
DA1028 - security are currently high priorities, as reported on 010911,
DA1029 - ref SDS 75 UP5K, because too many people are having too many problems
DA1030 - using existing IT methods, reported on 001207, ref SDS 67 V54M, this
DA1031 - provides priority for reciprocal effort to study what works for
DA1032 - Knowledge Management, as seen by Tom's request to use SDS for the
DA1033 - Asilomar Conference, per above, ref SDS 0 Q74J, and to study how SDS
DA1034 - enables a system of Communication Metrics because communication counts
DA1035 - most in transforming to a culture of knowledge.
DA1036 -
DA1037 -
DA1038 -
DA1039 -
DA1040 -
DA11 -

SUBJECTS
SDS Com Metrics Adequate to Prepare Record for Asilomar Conference
Welch, Rod Attend and Prepare Record of GivingSpace Event at Asilomar
Asilomar Tony Hoeber Not Attending to Prepare Record Tom Asks Rod Wel
Hoeber, Tony Not Attending Asilimar Event for GivingSpace Because He
Welch, Rod Asked to Attend Asilomar Event for GivingSpace Because Ton

DF07 -
DF0801 -  ..
DF0802 - SDS Can Support Asilomar Need Reciprocal Study for Transformation
DF0803 -
DF0804 - Tom advised that Tony Hoeber cannot attend the Asilomar Conference to
DF0805 - prepare a record like he created for the event at the Santa Fe
DF0806 - Institute last May, shown in the record on 020726, ref SDS A3 VR6N,
DF0807 - because he has to make money working on his job.
DF0809 -  ..
DF0810 - Tom asked if I can attend to prepare a record for Asilomar?  A record
DF0811 - of organizational memory works and counts a lot in building a
DF0812 - community of practice that aids transformation; it is the first of
DF0813 - eight (8) steps that strengthen management, reported on 001219.
DF0814 - ref SDS 68 4W4L  He feels SDS records he has seen on the Internet, per
DF0815 - above, ref SDS 0 BT9O, show the quality of work he wants for
DF0816 - GivingSpace.
DF0818 -  ..
DF0819 - I cannot attend the conference next week.
DF0821 -  ..
DF0822 - If a record is created like the one Tony prepared for the event at the
DF0823 - Santa Fe Institute last May, ref OF 4 0001, then SDS could add
DF0824 - intelligence that converts information in the record into useful
DF0825 - knowledge, per planning for 3-layer architecture.  That's why I asked
DF0826 - for Tom's comments on this design, per above, ref SDS 0 0001, in light
DF0827 - of his support for a process of "lessons learned," shown in the agenda
DF0828 - for the Asilomar Conference. ref SDS 0 6Z7O
DF0829 -
DF0830 -
DF0831 -
DF0832 -
DF0833 -
DF0834 -
DF0835 -
DF0836 -
DF0837 -
DF0838 -
DF0839 -
DF0840 -
DF0841 -
DF0842 -
DF0843 -
DF09 -