Welch Company
San Francisco, CA


S U M M A R Y


DIARY: August 20, 2002 01:03 AM Tuesday; Rod Welch

Develop 3-layer architecture implement SDS and Knowledge Space.

1...Summary/Objective
2...SDS Enables Possibilities 3-layer Architecture Transform Management
3...3-layer Architecture SDS Opens Possibilities to Work Intelligently
4...Possibilities 3-layer Architecture Transforms Information to Knowledge
.......Life-sytle of Traditional Communication Aided Not Abandoned
.......Intelligence Supports Weaknesses of Traditional Communication
.......Stream-of-conscious Communication Dominate But Augmented
.......Accuracy for Communication Does Not Abandon Traditional Ways
.......Anytime Anywhere Intelligence Empowers Everybody
.......1st-layer Architecture People Work Exactly the Same, No Changes
.......Empower People to Invest a Few Seconds to Create a DKR
.......2nd-layer Communicate Using Explicit Links from 3rd Layer
.......Bridge to the Future Between Existing Methods and Intelligence
.......3rd-layer SDS Record Enables 1st-layer to Build 2nd-layer
.......Train a Few to Help Everybody Improve Communication
.......Transformation to 3-layer Architecture from Links to KM


..............
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CONTACTS 

SUBJECTS
3-Layer Architecture Mary Keeler's Presentation on Charles Peirce
Deployment SDS Resource for Others to Use Conventional Methods
3-layer Architecture SDS Enables Possibilities for Everyone to Work I
Intelligence Helps Everyone Using Judicious Review to Open Links Gary
Transformation Transition Deployment SDS Resource for Others to Use C
Judicious Review Only Open 10% Links Impact Current Context and Save
Links Open Only 10% of Links that Impact Current Context and Save Oth
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
Purple Numbers Developed But Not by Murray Used Application is Backgr
SDS Would be Used by Eric because SDS Shows Amazing Capability
Links Used for Background for People to Research Archives Not for Dai
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
3-layer Architecture SDS Enables Possibilities for Everyone to Work I
Transformation Culture of Knowledge from Foraging on Information in G

3716 -
3716 -    ..
3717 - Summary/Objective
3718 -
371801 - Follow up ref SDS E3 0000, ref SDS E2 0000.
371802 -
371803 - The discussion today, supports recent information that creating and
371804 - using a connected record is a cultural challenge for many people.
371805 - Transformation from information to a culture of knowledge therefore
371806 - may benefit from intermediate steps, generally embodied by the notion
371807 - of a 3-layer architecture.
371809 -      ..
371810 -     [On 020905 Stuart Harrow at DCMA demonstrated that people can
371811 -     learn to use explicit links in SDS work product in about 2
371812 -     minutes, ref SDS E5 DAPW, and it is fast and easy to use this
371813 -     method to comply with FAR requirements for good management to save
371814 -     time and money. ref SDS E5 056K
371816 -      ..
371817 -     [On 020912 Stuart Harrow at DCMA reported that explicit links in
371818 -     SDS are a novel solution. ref SDS E7 HH92
371820 -      ..
371821 -     [On 020920 letter to Dave Snowden on building bridges. ref SDS E8
371822 -     7D9L
371824 -      ..
371825 -     [On 030410 Gary cites need to bridge gap between 2 worlds;
371826 -     the world of IT that makes documents look pretty, and the new
371827 -     world of KM that converts information into useful knowledge
371828 -     presents a technical, emotional and cultural gap to bridge, which
371829 -     in turn requires a 3-layer architecture. ref SDS E9 595O
371831 -      ..
371832 -     [On 030422 Laura Dunn reports using SDS on the Internet to find
371833 -     information showing viability of 3-layer architecture. ref SDS F0
371834 -     M14F
371836 -      ..
371837 -     [On 030512 2 worlds opposite incentives for printing that avoids
371838 -     links, and online "paperless" material that requires links, shows
371839 -     need for 3-layer architecture to transform from information to
371840 -     knowledge management. ref SDS F1 M34F
371852 -      ..
371853 -     [On 030528 learning is fast and easy for using explicit links to
371854 -     create a connected record of organizational memory that improves
371855 -     understanding. ref SDS F3 016Y
371857 -      ..
371858 -     [On 030708 Jerry Nord reports ideas for enhancing skills and
371859 -     practices of Technical Advisor role at CSG using SDS for Com
371860 -     Metrics. ref SDS F4 N96N
371861 -
371862 -
371863 -
371864 -
371866 -  ..
3719 -
3720 -
3721 - Progress
3722 -
372201 - SDS Enables Possibilities 3-layer Architecture Transform Management
372202 - 3-layer Architecture SDS Opens Possibilities to Work Intelligently
372203 - Possibilities 3-layer Architecture Transforms Information to Knowledge
372204 -
372205 - Follow up ref SDS E2 9P6G, ref SDS E0 YR6F.
372206 -
372207 - Submitted ref DIT 1 0001 responding to Murray's letters, ref SDS E3
372208 - V66I and ref SDS E3 PO4L, and to Eric who concurs with Murray's view
372209 - that email is like conversation, and so accuracy is not a big enough
372210 - concern to add links. ref SDS E3 LW5F  These perspectives seem to
372211 - support planning for a 3-layer architecture....
372212 -
372214 -        ..
372215 -       Life-sytle of Traditional Communication Aided Not Abandoned
372216 -       Intelligence Supports Weaknesses of Traditional Communication
372217 -       Stream-of-conscious Communication Dominate But Augmented
372218 -       Accuracy for Communication Does Not Abandon Traditional Ways
372219 -
372220 -       Follow up ref SDS E2 X53K.
372222 -        ..
372223 -       Anytime Anywhere Intelligence Empowers Everybody
372224 -       1st-layer Architecture People Work Exactly the Same, No Changes
372225 -
372226 -   1.  Per the letter from Murray Altheim dated 020815, ref DRP 15
372227 -       0001, and reviewed above, ref SDS E2 UV6G, and responding to
372228 -       Eric Armstrong's letter, ref DRP 16 0001, received today, and
372229 -       within the meaning of this subject on the purpose of a DKR, and
372230 -       how Jack's idea for a 3 layer architecture might be deployed to
372231 -       help people strengthen management practice, the first layer of
372232 -       the architecture contemplates that folks continue using
372233 -       traditional information technologies for stream-of-conscious
372234 -       communication, like wordprocessing, conversation, meetings,
372235 -       calls and email, ref DIT 1 0001, which you and Murray feel that
372236 -       people like to use, without adding a lot of links, because
372237 -       everybody understands the context at the time, as shown in the
372238 -       record today. ref SDS E3 PO4L  This first layer of the 3-layer
372239 -       architecture aligns with Andy Grove's experience at Intel where
372240 -       he found that people like to work on familiar things in familiar
372241 -       ways. ref SDS 52 3740
372243 -  ..
372244 - Anytime, anywhere intelligence using computers to "connect the dots"
372245 - for understanding "cause and effect" on the Internet, was explained on
372246 - 971021 1350. ref SDS 50 O25H
372247 -
372248 -          [On 020820 sent copy to Tom Munnecke of the letter today,
372249 -          ref DIT 1 0001, to Eric, Murray and the OHS/DKR group that
372250 -          explains and illustrates 3-layer architecture. ref SDS E4
372251 -          0001
372253 -           ..
372254 -          [On 020911 Tom has not had a chance to review the letter sent
372255 -          today explaining a 3-layer architecture. ref SDS E6 0001
372257 -           ..
372258 -          [On 020905 Stuart Harrow at DCMA demonstrated that people can
372259 -          learn to use explicit links in SDS work product in about 2
372260 -          minutes, ref SDS E5 DAPW, and it is fast and easy to use this
372261 -          method to comply with FAR requirements for good management to
372262 -          save time and money. ref SDS E5 056K
372264 -           ..
372265 -          [On 020912 Stuart Harrow at DCMA reported that explicit links
372266 -          in SDS are a novel solution. ref SDS E7 HH92
372268 -           ..
372269 -          [On 101209 0823 Windows 7 Microsoft oprating system
372270 -          restrictive permissions deny access transferring records
372271 -          between computers and to the Internet, prevents anytime,
372272 -          anywhere intelligence. ref SDS F6 1R5H
372274 -  ..
372275 - Letter to OHS/DKR group continues...
372276 -
372277 -   2.  As a result, the issue is not whether to abandon a life-style
372278 -       using spontaneous, stream-of-conscious communication in
372279 -       meetings, calls and email, ref SDS E3 MA9G, which Murray and
372280 -       Eric urge should be maintained, ref SDS E3 V66I and ref SDS E3
372281 -       YR6F, but rather how to transform alphabet technology for
372282 -       conventional literacy to lift the capacity to think, remember
372283 -       and communicate, explained in POIMS, ref OF 1 3742, by capturing
372284 -       a larger share of organizational memory and adding intelligence.
372285 -       This requires an architecture for human cognition, see again
372286 -       POIMS, ref OF 1 0367, that dynamically integrates time and
372287 -       information to continually create, maintain and refine a
372288 -       repository of knowledge, i.e., a DKR. ref DIT 1 NE3I
372289 -
372290 -           [On 030512 2 worlds opposite incentives for printing that
372291 -           avoids links, and online "paperless" material that requires
372292 -           links, shows need for 3-layer architecture to transform from
372293 -           information to knowledge management. ref SDS F1 M34F
372295 -        ..
372296 -       Empower People to Invest a Few Seconds to Create a DKR
372297 -
372298 -       Follow up ref SDS E2 3Q6J.
372299 -
372300 -   3.  Envision for a moment that we have a DKR.  How do we empower
372301 -       people to invest a few seconds in layer 1 to create the resource
372302 -       in layer 2, discussed in an earlier record today, ref SDS E3
372303 -       7H6J, that makes it fast and easy to create layer 3, so that
372304 -       traditional activity in layer 1 is more productive, as we
372305 -       discussed on 020530 for beginning the journey from information
372306 -       to a culture of knowledge? ref SDS D0 Y89F  What would light the
372307 -       fire of imagination to transform a culture to a new way of
372308 -       working that takes a few seconds to convert informtion into
372309 -       knowledge for saving time and money, and solving world problems,
372310 -       as you discussed on 000120? ref DIT 1 TG7H
372312 -           ..
372313 -          [On 020905 Stuart Harrow at DCMA demonstrated that people can
372314 -          learn to use explicit links in SDS work product in about 2
372315 -          minutes, ref SDS E5 DAPW, and it is fast and easy to use this
372316 -          method to comply with FAR requirements for good management to
372317 -          save time and money. ref SDS E5 056K
372319 -           ..
372320 -          [On 020912 Stuart Harrow at DCMA reported that explicit links
372321 -          in SDS are a novel solution. ref SDS E7 HH92
372323 -        ..
372324 -   4.  The 3-layer architecture calls for everybody to continue working
372325 -       in about the same manner, with only a very slight adjustment
372326 -       between existing practices and the 2nd-layer.  There is no
372327 -       learning curve, not even 20 minutes.  This is a bridge to the
372328 -       future, ref DIT 1 CH8H, that seems to be contemplated by Gary
372329 -       Johnson in discussions about documents on 020730. ref SDS E0
372330 -       01GW
372331 -
372332 -           [On 030512 2 worlds opposite incentives for printing that
372333 -           avoids links, and online "paperless" material that requires
372334 -           links, shows need for 3-layer architecture to transform from
372335 -           information to knowledge management. ref SDS F1 M34F
372337 -        ..
372338 -   5.  Synergy between the three (3) layers lifts the quality of work
372339 -       in the 1st-layer for getting things done on time and within
372340 -       budget -- hopefully. ref DIT 1 4Y8I
372341 -
372343 -        ..
372344 -       2nd-layer Communicate Using Explicit Links from 3rd Layer
372345 -       Bridge to the Future Between Existing Methods and Intelligence
372346 -
372347 -       Follow up ref SDS E2 825F.
372348 -
372349 -   6.  The second layer empowers everyone to draw on a connected
372350 -       record, because someone is adding "intelligence" in layer 3 that
372351 -       makes it fast and easy for people to pick and choose parts of
372352 -       Knowledge Space to use in layer 1 for adding connections based
372353 -       on whatever pops into the mind at the moment for creating layer
372354 -       2, as discussed on 020730. ref SDS E0 JJ5I  Explicit links make
372355 -       this faster and easier to accomplish within the time people have
372356 -       available for stream-of-conscious communication.  This layer
372357 -       takes only a few seconds to empower people with ability to add
372358 -       value to the DKR by making a few connections to save time and
372359 -       money by reducing mistakes and increasing creativity from
372360 -       strengthening understanding. ref DIT 1 WU6H
372362 -           ..
372363 -          [On 020905 Stuart Harrow at DCMA demonstrated that people can
372364 -          learn to use explicit links in SDS work product in about 2
372365 -          minutes, ref SDS E5 DAPW, and it is fast and easy to use this
372366 -          method to comply with FAR requirements for good management to
372367 -          save time and money. ref SDS E5 056K
372369 -           ..
372370 -          [On 020912 Stuart Harrow at DCMA reported that explicit links
372371 -          in SDS are a novel solution. ref SDS E7 HH92
372373 -           ..
372374 -          [On 030512 2 worlds opposite incentives for printing that
372375 -          avoids links, and online "paperless" material that requires
372376 -          links, shows need for 3-layer architecture to transform from
372377 -          information to knowledge management. ref SDS F1 M34F
372378 -
372380 -        ..
372381 -       3rd-layer SDS Record Enables 1st-layer to Build 2nd-layer
372382 -
372383 -       Follow up ref SDS E2 I47G.
372384 -
372385 -   7.  The third element is the DKR where there is an array of
372386 -       Knowledge Space that has organization, analysis, alignment,
372387 -       summary and feedback that refines accuracy through continual use
372388 -       of the plan, perform, report "intelligence" cycle which enables
372389 -       concurrent discovery of correlations, implications and nuance.
372390 -       This DKR work is made faster, better and so cheaper by the
372391 -       synergy of explicit links that empower people using the first
372392 -       layer to create a few connections that make up the 2nd layer.
372393 -       ref DIT 1 6X7J
372395 -        ..
372396 -   8.  Layer 3 requires a fast, supple method to organize conventional
372397 -       information, like this letter, or in a book, seeing a movie,
372398 -       attending a meeting, making a call, into chronology that imparts
372399 -       cause and effect based on organic structure that identifies,
372400 -       segments and maintains context beyond limited span of attention
372401 -       explained by Professor Miller in his paper delivered at Harvard
372402 -       in 1955, and reviewed on 990303. ref SDS 57 6120  A flexible
372403 -       structure makes it faster and easier to provide a first order
372404 -       array using traditional outline and forms management methods,
372405 -       sort of like a spreadsheet for knowledge. Automated connections
372406 -       link segments into chains of chronology based on context.
372407 -       ref DIT 1 108N
372408 -
372409 -          [On 030512 2 worlds opposite incentives for printing that
372410 -          avoids links, and online "paperless" material that requires
372411 -          links, shows need for 3-layer architecture to transform from
372412 -          information to knowledge management. ref SDS F1 M34F
372414 -           ..
372415 -          [On 101209 0823 Windows 7 Microsoft oprating system
372416 -          restrictive permissions deny access transferring records
372417 -          between computers and to the Internet, prevents anytime,
372418 -          anywhere intelligence. ref SDS F6 1R5H
372420 -        ..
372421 -       Custom connections triangulate meaning to avoid the drift that
372422 -       innately occurs in the human mind and is compounded over time in
372423 -       stream-of-conscious communication through the common practice of
372424 -       paraphrasing. ref DIT 1 C14F
372426 -        ..
372427 -       Multiple summary descriptions of record segments aid the mind in
372428 -       recognizing alternate views of daily working information.
372429 -       ref DIT 1 824K
372431 -        ..
372432 -       Alignment and feedback "debug" understanding to reduce ambiguity
372433 -       of mental maps that occur through stream-of-conscious
372434 -       communication in layers 1 and 2, using a double entry process
372435 -       called "notice" in the law. ref DIT 1 M35F
372437 -        ..
372438 -       Chronology, contacts, organic structure, objects like a letter,
372439 -       report, file, action items, and key words and connections
372440 -       provided in layer 2, all working together, like the mind uses
372441 -       parallel processing to draw on its memory of experience, make it
372442 -       possible to find most everything in real-time for growing
372443 -       Knowledge Space minute by minute, hour by hour, over days, weeks
372444 -       and years. ref DIT 1 L35L
372445 -
372447 -        ..
372448 -       Train a Few to Help Everybody Improve Communication
372449 -       Transformation to 3-layer Architecture from Links to KM
372450 -
372451 -       Follow up ref SDS E2 PE6L.
372452 -
372453 -   9.  How then to parlay purple numbers that bridge layers one and
372454 -       two, and which people are not using, as Murray noted in his
372455 -       letter on 020815, reviewed earlier today, ref SDS E3 YR6F, into
372456 -       something that gets layer 3 done to augment intelligence for
372457 -       everyone, as you contemplated in your letter on 000423, and
372458 -       later was needed to fill the gaps in national security on
372459 -       010911.  Clearly, your specs for CDR, which Lee Iverson built
372460 -       upon to create NODAL, reviewed on 010620, and now Jack Park has
372461 -       advanced with Nexist, is the kind of evolutionary process that
372462 -       Doug envisions, ref DIT 1 K56J, related on 000327. ref SDS 82
372463 -       8484, and noted earlier on 000120. ref SDS 75 2688
372465 -        ..
372466 -       Murray's doubts about the feasability of retraining everybody
372467 -       for intelligence work to improve accuracy that avoids mistakes
372468 -       and increase creativity is well founded. ref SDS E2 W19K  This
372469 -       takes a long time, and not everybody is willing and able to
372470 -       perform intelligence work.  However, training a few people to be
372471 -       Communication Analysts can help all of us align the work in less
372472 -       time and with fewer mistakes, in the same way that training a
372473 -       few accountants helps everybody align daily finances, training a
372474 -       few doctors helps everybody live longer, healthier lives,
372475 -       training a few engineers, helps everybody get things done, only
372476 -       a few farmers helps everybody else eat better, etc.
372477 -
372478 -          [On 101209 0823 Windows 7 Microsoft oprating system
372479 -          restrictive permissions deny access transferring records
372480 -          between computers and to the Internet, prevents anytime,
372481 -          anywhere intelligence. ref SDS F6 1R5H
372482 -
372483 -
372484 -
372485 -
372486 -
372487 -
372488 -
372489 -
372490 -
372491 -
372492 -
372493 -
3725 -