THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: September 5, 2002 09:04 AM Thursday;
Called Stuart about SDS explicit links for accurate communication.
Click here to comment!
SDS Explicit Links Fast Easy Add Intelligenct to Informatio Comply w
Accurate Understanding From Meetings Organizational Memory Require Co
New Way Working Paperless Office SDS Not Necessary Print Paper Save T
5405 - ..
5406 - Summary/Objective
540701 - Follow up ref SDS 12 0000.
540703 - We reviewed growing despair about failure to accomplish accurate
540704 - communication that causes continual bumbling, shown by cost overruns
540705 - on government contracts, lower productivity, earnings and stock
540706 - prices, shown by Enron's collapse, reported on 020204, ref SDS 11
540707 - 0001, because too many people are having too many problems, as
540708 - reported on 001207. ref SDS 6 V54M
540710 - ..
540711 - [On 020906 submitted letter confirming understandings and action
540712 - items. ref SDS 19 0001
540714 - ..
540715 - The problem of pandemic bumbling was reviewed on 940609. ref SDS 1
540716 - 4238 On 020608 Dave Snowden reported research at IBM showing efforts
540717 - to create technology for knowledge management have not been effective.
540718 - ref SDS 13 ZN6I Despite great efforts, no on else has improved
540719 - communication, reported on 020608. ref SDS 13 QV5G With the result on
540720 - 020820 that people are giving up on accuracy in communication.
540721 - ref SDS 16 V66I Like Dave Snowden's article, Peter Drucker earlier
540722 - warned that people are giving up on communication because the task is
540723 - too complex using technologies everybody likes.
540725 - ..
540726 - Stuart said government regulations call for accurate communication,
540727 - and require everybody to use popular Microsoft programs that are fast
540728 - and easy to learn and use for information technology, so there isn't
540729 - enough time to follow regulations on using good management to save
540730 - time and money by working intelligently to "connect the dots" using an
540731 - audit trail showing traceability to original sources. see the record
540732 - on 950721. ref SDS 3 1740
540734 - This aligns with Stuart's report on 020107 that everybody likes
540735 - Microsoft programs at DOD. ref SDS 9 LQ5K Later on 020504
540736 - research shows that FAR requires accurate communiation based on
540737 - accurate record of organizational memory. ref SDS 12 IY4I FAR
540738 - doesn't say anything about waving requirements for good management
540739 - when people are required to use popular Microsoft programs.
540741 - [On 030826 culture of denial at NASA ignores requirements for
540742 - good management the way they are ignored everywhere as
540743 - suggestions, guidelines and upper limits that are beyond reach
540744 - with tools approved for use; ignoring requirements is faster
540745 - and easier than fighting through the system for approval to get
540746 - what is needed, because everybody is busy setting new action
540747 - items in meetings so nobody has time to notice that action
540748 - items on requirements, regulations and specifications are being
540749 - ignored. ref SDS 24 8K4G
540751 - ..
540752 - [On 040203 research shows bureaucracy imposes command and
540753 - control on people that prevents people from pilot testing to
540754 - experiement for improving command and control of the work to
540755 - save lives, time and money. ref SDS 25 E44K
540757 - ..
540758 - On 001126 Grant Bowman said it is too hard to make communication
540759 - accurate using Microsoft technology everybody likes. He asked if
540760 - people are supposed to change tools in order to make communication
540761 - accurate? ref SDS 5 X8PW
540763 - ..
540764 - On 010425 Morris Jones reported that use cases show SDS is a
540765 - utopia compared to tools everybody likes, because SDS has
540766 - everything in the right place at the right time.
540768 - ..
540769 - We reviewed recent correspondence on 020812 where people in technology
540770 - have given up on using good management. ref SDS 14 TV9K
540772 - ..
540773 - A week or so later, on 020820 people are giving up on good management
540774 - because accuracy takes too much time, ref SDS 15 O1QQ, using Microsoft
540775 - technology that everybody likes. ref SDS 15 UV6G Rather use
540776 - technology that makes saving time and money fast and easy, people are
540777 - deciding that accurate communication is not necessary if they have to
540778 - change to a better technology than Microsoft in order to save time and
540779 - money. ref SDS 16 V66I
540781 - ..
540782 - Stuart asked how long it takes to create a connected record to verify
540783 - accuracy of communication, as called out by FAR, shown on 020504?
540784 - ref SDS 12 XV7L This reflects Doug Engelbart report on 000327 that
540785 - experience at SRI introducing new systems requires persistant exposure
540786 - and support. ref SDS 4 1530
540788 - ..
540789 - We reviewed the process using explicit links for precision access in
540790 - SDS records that take a few minutes to learn and only seconds to use,
540791 - reported on 020820, ref SDS 15 RA5M, and thereby enables a 3-layer
540792 - architecture for transformation from information to a culture of
540793 - knowledge, planned on 020820. ref SDS 17 0001
540795 - ..
540796 - Stuart indicated that using SDS sounds faster and easier than anyone
540797 - can do anything with Microsoft technology.
540799 - [On 030121 further automated adding addressability to SDS records
540800 - on the Internet that enables people to routinely create a
540801 - connected record showing cause and effect. ref SDS 21 0001
540803 - ..
540804 - [On 030131 Virginia Stefan demonstrated people can learn to use
540805 - good management without any training, i.e., that good management
540806 - is intuitive. ref SDS 22 1E7F
540808 - ..
540809 - [On 030422 Laura Dunn at Universal Energy used creativity and
540810 - initiative to discover organizational memory saves time and money.
540811 - ref SDS 23 M14F
540813 - ..
540814 - [On 040613 Patty asks how to add links to email, like the letter
540815 - she received today. ref SDS 26 LY5J
540817 - ..
540818 - [On 050325 Andrew learned to use explicit links for precision
540819 - access with connections in communication. ref SDS 27 WG9H
540821 - ..
540822 - [On 050728 Susan at GE worked through a solution for a complex
540823 - case quickly and accurately, using SDS granular addressability
540824 - with explicit links for precision access. ref SDS 28 AN58
540826 - ..
540827 - [On 060712 Kathy figured out to use explicit links to request
540828 - support for 2nd opinion treating lung cancer patient. ref SDS 29
540829 - VQ6N
540831 - ..
540832 - [On 071220 Jack Park learns to cite line numbers in email, takes
540833 - only another 2 minutes to learn to enter links for precision
540834 - access. ref SDS 32 XZ6O
540836 - ..
540837 - Stuart agreed to try an experiment showing how much time and effort is
540838 - required to create a connected record using explicit links in SDS work
540839 - product. He asked how to do it? We stepped through the steps to
540840 - capture an explicit link with the right mouse button and copying the
540841 - link address, then enter it in an email. After about 30 seconds or
540842 - so, Stuart said he thinks he understands the procedure, and was
540843 - suprised to discover it is a lot faster and easier than he expected.
540845 - [On 070419 experience at UCSF applying precision access with
540846 - links in email took several months for people to try a 2-second
540847 - experiment by opening a link. ref SDS 31 DI9F
540849 - ..
540850 - Stuart said he will send an email with some links to test his new
540851 - skills. We kept the line open while Stuart prepared an email.
540853 - ..
540854 - A few minutes later I received a letter from Stuart that contained two
540855 - links to SDS records on the Internet.
540857 - ..
540858 - This showed that with miminal training on the telephone in about 2
540859 - minutes Stuart was able to learn how to meet government regulations
540860 - in FAR and generally accepted standards in ISO and PMBOK for good
540861 - management to save time and money.
540863 - ..
540864 - While we talked I submitted a letter, ref DIT 1 0001, thanking Stuart
540865 - for pilot testing SDS explicit links to create a connected record that
540866 - complies with FAR requirements for an audit trail showing traceability
540867 - to original sources, per his point above. ref SDS 0 DAPW
540869 - ..
540870 - The letter to Stuart prepared in a minute or so during our call,
540871 - demonstrates command and control of the record, ref DIT 1 PL6I, with a
540872 - link to specific parts of FAR. An example is the requirement for
540873 - clear writing, ref SDS 12 ES4J, that is enabled by SDS support for
540874 - clear, concise, complete communication. ref OF 2 3742
540876 - ..
540877 - SDS support for addressability enables traceability to original
540878 - sources called out by ISO and PMBOK, reviewed on 950721. ref SDS 3
540879 - 1740 I created this letter covering work history over a period of 10
540880 - years, because SDS has a lot of fire power that makes communiation
540881 - fast and easy, and effective by showing alignment with objectives,
540882 - requirements and commitments, ref DIT 1 S08F, as reported on 940204.
540883 - ref SDS 2 4995
540885 - ..
540886 - [On 030121 further automated adding addressability to SDS records
540887 - on the Internet that enables people to routinely create a
540888 - connected record showing cause and effect. ref SDS 21 0001
540890 - ..
540891 - Stuart said he was not aware that good management is so fast and easy
540892 - using SDS technology to automate and integrate a critical mass of
540893 - tasks, explained in POIMS. ref OF 2 2688 Stuart recalled that
540894 - everybody at DOD likes Microsoft programs that are fast and easy to
540895 - learn, but don't have the fire power of SDS, noted in our call on
540896 - 020107. ref SDS 9 LQ5K As a result, there isn't enough time to create
540897 - connections of cause and effect that save time and money. Stuart
540898 - feels that transformation to a new way of working takes effort and
540899 - commitment to saving time and money. On 010730 he requested a list of
540900 - intellectual bridges to help commanders and civil leardership make the
540901 - step from IT to KM. ref SDS 7 LC5O
540903 - ..
540904 - We discussed two (2) action items Stuart can perform to help DOD save
540905 - time and money...
540907 - 1. Prepare analysis of POIMS that explains transformation from
540908 - information to a culture of knowledge, as related in the record
540909 - on 011210, ref SDS 8 516O, where SDS enables people to
540910 - consistently use good management practices required by FAR,
540911 - ref OF 1 PG9M, under Drucker's theory that consistent use of
540912 - good management is the best way to save time and money.
540914 - ..
540915 - [On 020906 submitted letter confirming this action items
540916 - ref SDS 19 4G3L and ref SDS 19 4GEN
540918 - ..
540919 - [On 020912 Stuart accomplished this action item. ref SDS 20
540920 - HH92
540922 - ..
540923 - 2. Distribute anlaysis under para 1 to colleagues at DOD who seem
540924 - interested in complying with FAR requirements for saving time
540925 - and money, and request feedback on forming a circle of
540926 - advocates, recommended by Secretary of Defense Donald Rumsfeld,
540927 - reported on 020131. ref SDS 10 6L5K
540929 - [On 020906 submitted letter confirming this action items
540930 - ref SDS 19 4HPT