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S U M M A R Y
DIARY: September 6, 2002 11:07 AM Friday;
Called Stuart about pilot test SDS explicit links for accuracy.
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SDS Explicit Links Fast Easy Add Intelligenct to Information Comply w
Accurate Understanding From Meetings Organizational Memory Require Co
New Way Working Paperless Office SDS Not Necessary Print Paper Save T
Computer Not for Managers Want to Show Up and Rely on Whatever Pops i
FAR Requires Accurate Record Organizational Memory Which Only SDS Can
Microsoft Programs DCMA Likes Attractive Professional Web Sites 5% Fe
Explicit Links Make Creating Connections to SDS Fast and Easy, Stuart
3-layer Architecture Transitions from IT to Culture of Knowledge Usin
Explict Links Make Connections to SDS Record Fast and Easy
SDS Makes Good Management Required by FAR Fast and Easy Using Explici
Circle of Advocates Foster Culture of Knowledge Report to Colleagues
3513 - ..
3514 - Summary/Objective
351501 - Follow up ref SDS 17 0000, ref SDS 10 0000.
351503 - Submitted ref DIT 1 0001 to confirm discussion yesterday where Stuart
351504 - was able to demonstrate that creating a connected record to comply
351505 - with FAR requirements for good management is fast and easy using SDS
351506 - explicit links. ref SDS 17 V59N Stuart agreed to try commenting on
351507 - SDS support for FAR requirements, and to consider colleagues he can
351508 - engage to develop a circle of advocates called out by Secretary of
351509 - Defense Donald Rumsfeld, reported on 020131. ref SDS 8 6L5K
351511 - 1. This confirms our telecon yesterday. ref SDS 17 0001 I
351512 - appreciate your patience and courtesy in continuing to consider
351513 - SDS. We set two action items for you to invest a little time
351514 - advancing transformation within DOD, called out by Don Rumsfeld
351515 - in remarks to the War College on 020131. ref SDS 8 QF4H
351517 - ..
351518 - 2. You will review three or four paragraphs in POIMS that explain
351519 - transformation from information technology to a culture of
351520 - knowledge, ref DIT 1 4V6M, that enables good management
351521 - practices called out in the Federal Acquisition Regulations
351522 - (FAR), ref OF 1 3385, and which align with practices recommended
351523 - by experts like Covey and Drucker, and are specified in industry
351524 - standards like PMBOK, and ISO, as explained in POIMS.
351525 - ref OF 1 QT5L
351527 - ..
351528 - 3. As we discussed, FAR places a demand on Contracting Officers,
351529 - and other managers delegated to implement FAR requirements, to
351530 - capture organizational memory, ref DIT 1 NM7N, and show
351531 - alignment using an audit trail to original sources, as set out
351532 - in the record on 020504. ref SDS 10 XV7L
351534 - ..
351535 - 4. However, as further shown, it is difficult to carry out this
351536 - requirement, ref DIT 1 PPUX, because there isn't enough time
351537 - using information technology that everybody likes. ref SDS 10
351538 - R89F
351540 - ..
351541 - 5. DOD and contractors waste billions of dollars performing rework,
351542 - as management control degrades to entropy because nobody has
351543 - time to align the work using IT. ref DIT 1 NP4Q You mentioned
351544 - in our call that DOD is now striving to reduce costs, so adding
351545 - alignment is a direct solution to save time and money by working
351546 - "intelligently" to avoid mistakes, noted by General Hatch in the
351547 - report issued by USACE on 970328. ref DRP 1 6172
351549 - ..
351550 - 6. Since USACE later reported that using SDS for Com Metrics saves
351551 - money at the rate of 10:1 by reducing mistakes, ref DRP 2 0001,
351552 - DOD's objective to save money, in order to invest resources for
351553 - homeland security and improve readiness, ref DIT 1 0069, can be
351554 - accomplished by using SDS to align daily work with objectives,
351555 - requirements and commitments.
351557 - ..
351558 - 7. The first action item is to comment on this opportunity spelled
351559 - out in POIMS, ref OF 1 3385, per above. If there is no need to
351560 - save money using good management called out by FAR, then let's
351561 - modify FAR by eliminating the requirement. If there is money to
351562 - be saved, then let's get started saving it for other needs.
351563 - ref DIT 1 G16F
351565 - ..
351566 - 8. The second action item is to test the proposition that aligning
351567 - daily work takes only a few seconds using SDS explicit links,
351568 - and so SDS makes it fast and easy to accomplish DOD's objective
351569 - to save time and money by working intelligently. ref DIT 1 GS3F
351571 - ..
351572 - 9. During our discussion yesterday, we noted conflicts between
351573 - calling for good management to save time and money, and failure
351574 - to make any effort to perform, ref DIT 1 SS3L, related in a
351575 - recent letter on 020820. ref SDS 14 6E4G Another example
351576 - occurred on 020822 where people call for "rigorous analysis" but
351577 - provide no analysis. ref SDS 16 VA5O The disjunction between
351578 - advocacy, policy and requirements for good management that saves
351579 - time and money, and actual performance, called "strategic
351580 - dissonnence" by Andy Grove at Intel, reviewed on 980307,
351581 - ref SDS 3 5517, is the central challenge for contract managers.
351582 - How then to bridge the gap between FAR requirements for good
351583 - management to align the work for saving time and money, and
351584 - failure to perform because there isn't enough time?
351586 - ..
351587 - 10. The first step is to find someone willing to invest a few
351588 - seconds to "study," called out by Grove as the solution for
351589 - improvement, ref SDS 4 5794, in order to discover that working
351590 - intelligently only takes a few seconds using SDS, and to begin
351591 - spreading the word, so that others can learn about this
351592 - opportunity. Spreading the word is fast and easy using email
351593 - and the Internet. ref DIT 1 WZ5H
351595 - ..
351596 - 11. During our call we went through an exercise using the steps in
351597 - the record on 020726, ref SDS 12 636G, to create a few links in
351598 - email. You discovered this takes only a few seconds, using
351599 - explicit links, so it is only a matter of volition, rather than
351600 - a task that requires a lot of time and expertise, to create
351601 - connections called out by management standards and by FAR for
351602 - traceability to original sources. ref DIT 1 SR4N You also saw
351603 - that FAR is on the Internet with explicit links created by SDS
351604 - that empower DOD personnel to communicate in the manner required
351605 - by the regulations, as shown in the record on 020504.
351606 - ref SDS 10 XV7L
351608 - ..
351609 - 12. You agreed to lead by sending email to colleagues who are trying
351610 - to implement goals for saving money by transforming DOD to
351611 - comply with FAR requirements for good management. Sending email
351612 - with links to SDS records demonstrate that working intelligently
351613 - by adding connections that align daily work with objectives,
351614 - requirements and commitments is fast and easy to learn and to
351615 - perform. This leadership takes 5 - 10 minutes to accomplish.
351616 - ref DIT 1 LA7O
351618 - [On 030103 Greg Oxton to send email to colleagues at CSI
351619 - with links to POIMS that grow a culture of knowledge.
351620 - ref SDS 18 6X5N
351622 - ..
351623 - 13. In our call yesterday, we discovered, as shown by your test
351624 - letter below, that Microsoft Internet Explorer (IE), which is a
351625 - popular IT program, doesn't work very well for copying links
351626 - into email using the Microsoft Outlook program. A simple work
351627 - around is to click on an explicit link, rather than copy it
351628 - directly. ref DIT 1 UC8M This places the URL address in the
351629 - Location Bar where it can be then copied and transferred to an
351630 - email. We found that it only takes 1 or 2 seconds, still within
351631 - the period of volition that makes adding connections fast and
351632 - easy for saving time and money, as related to Tom Munnecke on
351633 - 020726. ref SDS 12 U26H
351635 - ..
351636 - 14. Notice the record on 020726 shows that investing a few seconds
351637 - generates cost savings of about 900%, which is pretty close to
351638 - the savings reported by USACE on 971007....
351640 - http://www.welchco.com/04/00065/60/97/10/0702.HTM#7401
351642 - ..
351643 - 15. You can verify that working intelligently only takes a few
351644 - seconds, by notifying colleagues of this opportunity using
351645 - explicit links into FAR and to other sources provided by SDS.
351647 - ..
351648 - 16. Savings are only a "click" away because savings come from
351649 - improving human memory that is wired to rely on remembering the
351650 - gist of information, which is only about 5% - 10%. Adding links
351651 - to email, as shown by this letter, enables people to rely on the
351652 - actual record of organizational memory, including contracts,
351653 - regulations and correspondence, rather than make mistakes
351654 - remembering only 5% - 10%, as explained in POIMS...
351656 - http://www.welchco.com/03/00050/01/09/01/02/00030.HTM#KH8J
351658 - ..
351659 - 17. People can ignore opportunity to save money when they are busy
351660 - attending a lot of meetings, making calls and sending email to
351661 - fix a mountain of mistakes caused by work that is not aligned
351662 - with requirements. But, when they get email with links to the
351663 - exact information they need to solve their problems, this
351664 - demonstrates self-evident benefits that are harder to ignore.
351665 - When people see a fast, easy way to save time and money, when
351666 - they see that "savings are just a click away," some will want to
351667 - invest a second or two to save time and money.
351669 - ..
351670 - 18. This may advance DOD goals to save money by transformation that
351671 - empowers people to follow the regulations on using good
351672 - management, since now it only takes a few seconds to work
351673 - accurately and creatively.