CONTACTS 
0201 - Defense Contract Management Agency                                                                                                                                 O-00000780 0704
020101 - Mr. Stuart Harrow                                                                                                                                                O-00000780 0704
020102 - Manufacturing & Production Field Service Representative
020104 - Contract Operations                                                                                                                                              O-00000780 0704
020105 - Field Support Mid-Atlantic, OCFC                                                                                                                                 O-00000780 0704

SUBJECTS
Vision, Customer Goals
DCMA SDS Endorsed for Supporting KM
SDS Typical Day Scenario Explains Application
DCMA Considers SDS Typical Day Scenario
SDS Organic Subject Structure Organizing Methodology
Collaboration Common Basis 2 KM Groups Tools and People Skills
KM Not Distinguished from Information Management
KM Not Supported by DOD Command
Knowledge Management Not Supported by DOD Command Losing Interest
DCMA Progress Reviewing SDS Com Metrics

3712 -
3712 -    ..
3713 - Summary/Objective
3714 -
371401 - Follow up ref SDS 97 0000, ref SDS 96 0000.
371402 -
371403 - DOD expanding work load increases demand for SDS, ref SDS 0 TX5K, that
371404 - enables a better way of working to save time and money. ref SDS 0 N49N
371405 - Better management is essential because information overload is
371406 - expanding the complexity of daily work. ref SDS 0 Y66I  The FSR role
371407 - can be expanded to provide Communication Metrics support so that
371408 - people benefit from adding "intelligence" to daily work without having
371409 - to immediately learn a new way of working. ref SDS 0 P74N  Stuart
371410 - cited advantage of intellectual bridge concepts that help people grasp
371411 - opportunity for using SDS. ref SDS 0 LC5O  Leadership is critical to
371412 - help people cross the bridge to a new way of working, overcoming
371413 - desire to work on familiar things in familiar ways, commonly called
371414 - laziness, which is enabled by traditions of relying on personal memory
371415 - and spontaneous, stream-of-conscious analysis in meetings, calls and
371416 - email that make communication the biggest risk in enterprise.
371417 - ref SDS 0 IR9F
371419 -  ..
371420 - Received ref DRT 1 0001 from Stuart confirming actions to advance SDS,
371421 - which he plans to take during our call, per below. ref SDS 0 GM4M
371423 -  ..
371424 - Submitted ref DIT 1 0001 to Stuart thanking him for his letter.
371425 -
371426 -    [On 010920 contacted Stuart about progress. ref SDS 99 0001
371427 -
371428 -    [On 010928 called Stuart, progress slowed by terrorist attack on
371429 -    010911, starting to set new agenda for progress. ref SDS A0 0001
371430 -
371431 -
371432 -
371433 -
371435 -  ..
3715 -
3716 -
3717 - Discussion
3718 -
371801 - SDS Initiative to Support KM for DCMA
371802 -
371803 - Follow up ref SDS 97 2N5K, ref SDS 96 2N5K.
371804 -
371805 - Stuart has now talked to Wayne Easter, per ref DIP 7 0001 confirming
371806 - our call last week on 000724, ref SDS 97 2N5K, and following up
371807 - Stuart's letter, ref DRP 4 0001, from telecon on 010622. ref SDS 92
371808 - 0001, and later on 010712. ref SDS 94 2N5K
371810 -  ..
371811 - Wayne has indicated that KM does not have command support in DOD; as a
371812 - result, Wayne is not investing a lot of energy in this direction.
371814 -  ..
371815 - This is useful "intelligence" and aligns with....
371816 -
371817 -      010425 DARPA lost confidence in KM............ ref SDS 84 657O
371818 -      000723 LANL losing confidence in KM........... ref SDS 73 1444
371819 -      950909 TQM, reengineering losing confidence... ref SDS 26 D83G
371820 -      980226 business intelligence another fad...... ref SDS 55 2146
371822 -     ..
371823 -    [On 020608 Dave Snowden reported research at IBM shows KM has
371824 -    failed to meet expectations. ref SDS A2 ZN6I
371826 -  ..
371827 - Despite loss of confidence in KM, limitations of human mental biology
371828 - require improving management to handle expanding complexity due to
371829 - information overload, cited by Peter Drucker in the record on 931130.
371830 - ref SDS 9 TP7F and ref SDS 10 2855  Drucker says people have given up
371831 - trying to improve communication because the job is too difficult.
371832 - ref SDS 9 3851  Better communication requires better analysis, which
371833 - Drucker says is a manager's primary task. ref SDS 9 7911  Landauer
371834 - agrees, i.e., that computers need to improve human thinking in order
371835 - to improve management, reviewed on 950710. ref SDS 24 1222  On 991025
371836 - Drucker published an article arguing that technology should support
371837 - human intelligence. ref SDS 66 0785
371839 -  ..
371840 - On 010619 Stuart reported that Wayne follows Drucker's work.
371841 - ref SDS 92 JY3H
371843 -  ..
371844 - Wayne might be interested to learn USACE found that SDS accomplishes
371845 - Drucker's recommendation to strengthen basic intelligence. ref DRP 6
371846 - 6172
371848 -  ..
371849 - A more recent report on 010725 from DNRC Deputy Director, Wayne
371850 - Wetzel, concurs with USACE's findings. ref SDS 98 WJ7L
371852 -  ..
371853 - Letter to Stuart today suggests not calling support KM. ref DIT 1 FM6I
371854 -
371855 -
371856 -
371857 -
371858 -
371859 -
371860 -
3719 -

SUBJECTS
IT Funding Diverted Enabling Force for SDS to Succeed, DCMA, Stuart H
Funding SDS Aided Loss Confidence IT Funding Diverted
Culture of Knowledge Enabled by SDS Aided Failure Dot Coms Loss Confi
IT Improved Killer App Time Integrate Information Killer App Intellig
Enabling Forces IT Failure Loss Confidence Aids Funding SDS for Conve
Information Overload IT Failure Funding Diverted Loss Confidence Enab
IT Failed Promise of Automated Management Disillusioned Disappointed
KM AI Engine Processes Email Determine Work Practices Beliefs
Discouraged Disillusioned Technology Can Improve Management Solved by
Knowledge Management Definition Demonstrated by SDS on Internet

7012 -
701301 -  ..
701302 - SDS on Internet Demonstrates Technology Improves Management
701303 - New Way of Working with SDS, IT Replaced by Culture of Knowledge
701304 - Culture of Knowledge Enables Consistent Good Management Practice
701305 -
701306 - Follow up ref SDS 97 ZR5G, ref SDS 96 ZR5G.
701307 -
701308 - On 010724 Stuart planned a review of POIMS and the SDS Typical Day
701309 - Scenario for correlations with DCMA objectives on improving the work,
701310 - which is principally contract management. ref SDS 97 0001
701312 -  ..
701313 - Today, we discussed key issues to consider.
701315 -  ..
701316 - Knowledge Management (KM) is hard for command to engage, as Stuart
701317 - reports today, ref SDS 0 2N5K, because conflicting definitions and
701318 - implementations conceal the power of technology to save time and money
701319 - by improving management, cited in POIMS. ref OF 1 EX5O  Pat Lincoln at
701320 - SRI pointed out on 010426 that DARPA and other agencies have given up
701321 - on KM.  Nobody has defined KM beyond banalities like "collaboration,"
701322 - and nobody has come up with tools and practices, because, as Peter
701323 - Drucker notes, the task is too complex, so people have given up trying
701324 - to improve communication, reviewed on 931130. ref SDS 9 3851
701326 -  ..
701327 - Failure over 30-plus years seeking technology that improves management
701328 - makes people disillusioned and discouraged, as Stuart reported on
701329 - 010712. ref SDS 94 ZR5G  As a result, the only challenge is enabling
701330 - decision makers to experience technology that meaningfully improves
701331 - management, in order to overcome years of frustration.
701333 -  ..
701334 - SDS records on the Internet demonstrates better performance that
701335 - provides a working definition and case study showing that Knowledge
701336 - Management can in fact be implemented, as Stuart reported in his
701337 - letter on 010608, ref SDS 86 RS4J, and as evident in this record.
701339 -  ..
701340 - POIMS explains KM theory that makes SDS effective for saving time and
701341 - money. ref OF 1 079L  SDS was recently endorsed by DNRC in a new
701342 - report on 010725. ref SDS 98 WJ7L  Pat Lincoln commented on 010111
701343 - that experience using SDS at SRI shows SDS improves management.
701344 - ref SDS 81 3X4I
701346 -  ..
701347 - Stuart mentioned having seen KM explained as an "automated engine" to
701348 - process a lot of email for determining work practices and beliefs of
701349 - people.  POIMS explains why attempts to improve email with KM have
701350 - failed. ref OF 1 CZ6K  SDS demonstrates a solution that makes email
701351 - effective for saving time and money.
701353 -  ..
701354 - "Automated engine" is an artificial intelligence model along the lines
701355 - Jack Park discussed in letters on....
701356 -
701357 -       •  000623 engine maps topics.................. ref SDS 72 2915
701358 -       •  001025 construct useful views.............. ref SDS 77 LR6N
701359 -       •  001130 none of this exists................. ref SDS 78 MN3W
701360 -       •  010223 mining threads...................... ref SDS 82 3RKS
701361 -       •  010223 it is not easy to create............ ref SDS 82 N5RW
701363 -  ..
701364 - This view of KM is incorrect.  It reflects hope that technology can
701365 - make bad management using information from spontaneous, reactive,
701366 - cursory work, like email, cell phones and conversation successful,
701367 - without adding intelligence that converts information into useful
701368 - knowledge, as explained in POIMS. ref OF 1 6649  On 000920 analysis
701369 - shows SDS makes good management easier, and that nothing can make bad
701370 - management succeed. ref SDS 74 T33H
701372 -  ..
701373 - KM can only save time and money by stepping beyond the limits of IT to
701374 - a culture of knowledge enabled by SDS, see NWO... ref OF 3 156O
701375 -
701376 -
701377 -
701378 -
701379 -
701380 -
7014 -

SUBJECTS
New Way Thinking Intelligence Listening Analysis Understanding Follow
New Way Working Invest Intellectual Capital Capture Organizational Me

9104 -
910501 -  ..
910502 - New Way of Working for a New World Order
910503 -
910504 - Stuart feels the Typical Day Scenario discussed on 010724, ref SDS 97
910505 - KS5O, shows SDS enables a whole new way of working using computers to
910506 - aid daily management, similar to the way CAD software aids
910507 - engineering. Technology that helps people think, remember and
910508 - communicate, as explained in POIMS, ref OF 1 3742, is a new way of
910509 - working, noted in the letter today to Stuart. ref DIT 1 IH6F
910511 -      ..
910512 -     Stuart's assessment that SDS enables a new way of working for
910513 -     capturing, organizing and adding value to organizational memory,
910514 -     aligns with a recent report on 010725 that SDS supports consistent
910515 -     use of good management practice. ref SDS 98 WJ7L
910517 -      ..
910518 -     USACE reported on 970328 that SDS enables the new idea of adding
910519 -     "intelligence" to management, ref DRP 6 6172, as explained in
910520 -     POIMS. ref OF 1 1850
910522 -      ..
910523 -     Good management practice is set out in the record on.....
910524 -
910525 -          921205 Stephen Covey....................... ref SDS 7 2229
910526 -          931130 Peter Drucker....................... ref SDS 9 7911
910527 -          950721 ISO and PMBOK - continual learning.. ref SDS 25 2846
910528 -                                 traceability........ ref SDS 25 1740
910529 -          970603 Intel............................... ref SDS 46 4528
910531 -  ..
910532 - New steps supported by SDS for using good management practice are
910533 - explained in the record on 001219. ref SDS 80 QT6F
910535 -  ..
910536 - Experience using SDS enables people to discover the gift of time and
910537 - the power of knowledge.
910539 -  ..
910540 - DCMA can investigate saving time and money by reviewing Com Metrics
910541 - and seeing a demonstration of SDS, as was done for.....
910542 -
910543 -       PG&E...................................940726, ref SDS 14 0001
910544 -       IBM....................................941114. ref SDS 17 2473
910545 -       USACE..................................960103. ref SDS 32 9999
910546 -       USACE..................................960105. ref SDS 34 0001
910547 -       SRI....................................010517, ref SDS 85 0001
910548 -
910549 -
910550 -
910551 -
9106 -

SUBJECTS
Paperless Office Virtual Office Reduces Cost of Paper Handling
New Way Working Thinking SDS Paperless Office Virtual Office

9804 -
980501 -  ..
980502 - Paperless Office Enabled by SDS
980503 -
980504 - Follow up ref SDS 97 EP3O.
980505 -
980506 - Stuart plans to print the SDS Typical Day Scenario, ref OF 2 0001, and
980507 - distribute so that colleagues at DCMA can learn how SDS enables a new
980508 - way of working, following up telecon on 010724. ref SDS 97 KS5O
980510 -  ..
980511 - Printing online material reflects notice on 010724 that DCMA uses a
980512 - lot of paper. ref SDS 97 EP3O
980513 -
980514 -     A "new" idea is using SDS on the Internet that provides instant
980515 -     access to relevant history showing cause and effect, using links,
980516 -     that implement alignment requirements of common management
980517 -     standards, per below. ref SDS 0 W64O  The SDS design of Knowledge
980518 -     Space strengthens understanding of context that enables effective
980519 -     action. ref SDS 97 FG7N  On 890809 an executive reported
980520 -     understanding and follow up improve communication, commonly called
980521 -     "listening." ref SDS 3 CJ9J
980523 -      ..
980524 -     The letter to Stuart today mentions this idea. ref DIT 1 2U4F
980526 -      ..
980527 -     Virtual office and "paperless" office are bridge concepts that
980528 -     summarize the goal to use information connected into chronologies
980529 -     of cause and effect, more commonly called "knowledge," see POIMS,
980530 -     ref OF 1 5418, discussed with Stuart on 010724. ref SDS 97 EP3O
980531 -     Using SDS online applies "Knowledge Space," see POIMS, ref OF 1
980532 -     1107, rather than using traditional practice of printing
980533 -     documents.  This enables people to gain experience needed to
980534 -     discover KM saves time and money, when properly deployed using
980535 -     SDS.  Experience saving time and money is the only way to help
980536 -     people discover the power of knowledge, who are discouraged about
980537 -     KM, as cited by Stuart above, ref SDS 0 2N5K,
980539 -      ..
980540 -     For example, the record on 980630 reviews an article published by
980541 -     PMI's "Project Management Journal" that maintains cost savings
980542 -     from three factors that improve management are irrefutable, even
980543 -     though calculations are complex. ref SDS 58 9T3O On 990201
980544 -     calculation of cost savings from reducing use of paper in a USACE
980545 -     District command approximates $2M per year. ref SDS 61 6925
980547 -      ..
980548 -     Realizing savings from this new way of working requires using the
980549 -     record online.
980550 -
980551 -
980552 -
980553 -
980554 -
980555 -
980556 -
9806 -

SUBJECTS
Com Manager Expands FSR Role to Provide Intelligence Using SDS
Com Manager Deliberates Organizational Memory Different Tasks from Tr
New Way Working Managers Like Old Way of Working Don't Want to be Tie
COO Manages Details of Operations, Com Manager at Executive Level Edu
Executive Aide Co-evolve Education Training Culture of Knowledge to
FSR Field Service Representative DCMA Role to Support Contract Manage

AW08 -
AW0901 -  ..
AW0902 - Com Manager "Intelligence" Complements FSR to Enable Good Management
AW0903 -
AW0904 - Stuart is worried managers don't want to be tied to a computer; they
AW0905 - want good management to occur using natural mental biology to remember
AW0906 - everything correctly, and to create and maintain alignment.  Despite
AW0907 - new realities of information overload that daily overwhelm limited
AW0908 - span of attention, managers like to show up for a meeting and rely on
AW0909 - whatever pops into the mind at the moment, then use communication
AW0910 - skills to avoid accountability by blaming others for not telling the
AW0911 - truth when results do not align with objectives, requirements and
AW0912 - commitments, overlooking the fact that "truth" is a moving target on
AW0913 - the Information Highway of today, reviewed on 950412. ref SDS 22 3920
AW0915 -  ..
AW0916 - This common feeling is, also, reviewed in POIMS. ref OF 1 24H9
AW0918 -  ..
AW0919 - Another common feeling is not having enough time to think, reported on
AW0920 - 970910. ref SDS 53 3479
AW0922 -  ..
AW0923 - Another management frustration is often cast as "Why is this always
AW0924 - happening to me!" cited in POIMS. ref OF 1 05EE
AW0926 -  ..
AW0927 - Mysterious problems "always happening" to people are attributed to
AW0928 - "Murphy's Law." see again POIMS, ref OF 1 0307
AW0930 -  ..
AW0931 - Murphy's Law excuses continual problems that reduce productivity,
AW0932 - earnings and stock prices, cited on 001207, ref SDS 79 V54M, because
AW0933 - people can maintain alignment for only about one (1) minute, under new
AW0934 - realities of a faster paced world. see POIMS. ref OF 1 0307  Faster
AW0935 - information overwhelms human mental biology, per analysis on 950204.
AW0936 - ref SDS 20 0550  People can only manage about 7 subjects, from
AW0937 - research on 990303, ref SDS 62 5328, and people can only remember
AW0938 - about 5% of the gist of things, from research cited by Henry van Eykan
AW0939 - on 000927. ref SDS 75 PO4F  These obvious limitations of natural
AW0940 - mental biology, juxtaposed against expanding complexity of a new world
AW0941 - order, require proactive steps to aid human memory, as explained in
AW0942 - POIMS, ref OF 1 1298, and in NWO... ref OF 3 1675
AW0944 -  ..
AW0945 - Former Secretary of State Henry Kissinger decries poor management, as
AW0946 - continual bumbling, like "Alice in Wonderland," reviewed on 940609.
AW0947 - ref SDS 12 4238  This concern embodies Stuart's point on 010618 that
AW0948 - DCMA wants to improve literacy. ref SDS 90 KWSQ
AW0950 -  ..
AW0951 - One solution is to add management support, rather than try to "teach
AW0952 - an old dog new tricks."
AW0954 -  ..
AW0955 - Managers and commanders use aids for engineering, accounting, admin,
AW0956 - operations, and so on.  Secretaries organize schedules and paperwork
AW0957 - to leverage a manager's innate talents.  These traditional roles are
AW0958 - supplemented by support for "intelligence" work, similar to the way
AW0959 - the CIA and NSA develop intelligence everyday for the President of the
AW0960 - United States. see USACE report, ref DRP 6 2022 and POIMS. ref OF 1
AW0961 - 2200  SDS enables a new way of working to meet new realities of a
AW0962 - faster paced world where information overload overwhelms span of
AW0963 - attention, and so requires "intelligence" support on a wider scale.
AW0964 - SDS technology makes this economical.
AW0966 -  ..
AW0967 - "Communication Manager" is a new role using SDS that enables
AW0968 - management to get things done without being tied to the computer, and
AW0969 - without learning anything new, if they choose not to do so, as
AW0970 - reported by the Deputy Director of a state agency recently on 010725,
AW0971 - ref SDS 98 03J7, citing a meeting on 911205. ref SDS 4 8402
AW0973 -  ..
AW0974 - Review on 010608 indicates SDS adds value to the FSR role. ref SDS 86
AW0975 - 6D5I
AW0977 -  ..
AW0978 - One solution then to the problem of managers not wanting to improve
AW0979 - the work, as reported by Fortune magazine, reviewed on 990625,
AW0980 - ref SDS 65 0460, is to strengthen the FSR role, as recommended on
AW0981 - 010608, ref SDS 86 3T8I, and on 010619. ref SDS 90 GZ5F
AW0983 -  ..
AW0984 - On 010622 Stuart proposed ideas for using SDS to support the FSR role.
AW0985 - ref SDS 92 CX4K
AW0987 -  ..
AW0988 - Cost/benefits of Communication Manager were reviewed on 970620.
AW0989 - ref SDS 47 3855  On 971008 USACE issued a report showing ROI for a Com
AW0990 - Manager is in the range of 10:1. ref DRP 7 7400
AW0991 -
AW0992 -
AW0993 -
AW0994 -
AW0995 -
AW0996 -
AW10 -

SUBJECTS
Literacy Goal to Improve to Improve Management
Marketing Ideas for SDS to Improve Reception by Sponsors
Culture Conway, Lynn New System of Knowledge Conflicts Common Sense
Intelligence Funny Alien to Work Practices, 990713
People Resist Changing Work Practices, 000413
Advertising Noise Not Enough Time to Think about Communication Metric
Literacy KM Expanded in Management Critical Thinking Intelligence Pro
DCMA Requests Intellectual Bridges, Stuart Harrow
Paradigm Shift Hard Sell Because People Fear Untried Costly Solutions
DCMA Wants Bridge Concepts for Explaining SDS
DCMA Requests Bridge Concepts for Explaining SDS
Research Bridge to Culture of Knowledge Develop Evidence Showing Inte
DCMA Stuart Harrow Wants Intellectual Bridge from Information to Cult

BO15 -
BO1601 -  ..
BO1602 - Bridge from Information Technology to Culture of Knowledge
BO1603 - New Way of Working Needs "Bridge" from Old World Order
BO1604 -
BO1605 - Follow up ref SDS 97 2O6I, ref SDS 96 2O6I.
BO1606 -
BO1607 - Stuart feels intellectual "bridges" can help escape the "deer trap"
BO1608 - paradigm that blinds people from understanding a new way of thinking
BO1609 - and working using SDS, which he posed on 010712, ref SDS 94 2O6I, and
BO1610 - cites again today, per above. ref SDS 0 N49N
BO1612 -  ..
BO1613 - Cited Stuart's idea in a letter to him today. ref DIT 1 IH6F
BO1615 -  ..
BO1616 - On 001011 proposed research project to develop intellectual bridge
BO1617 - from information to culture of knowledge. ref SDS 76 0X6O
BO1619 -  ..
BO1620 - Bridge concepts were reviewed on 960509. ref SDS 39 V36N  Recently on
BO1621 - 010724 "paperless office" was explained as a bridge idea for Knowledge
BO1622 - Space enabled by SDS to save time and money, discussed again today,
BO1623 - per above. ref SDS 0 EP3O
BO1624 -
BO1625 -     [On 011010 "knowledge" is a bridge between information and action.
BO1626 -     ref SDS A1 LT4H
BO1628 -  ..
BO1629 - People must cross bridges to discover benefits. see "leadership," in
BO1630 - NWO.... ref OF 3 4305  Experience using new methods is the only way to
BO1631 - discover and obtain benefits, see below on what leadership can do.
BO1632 - ref SDS 0 IR9F
BO1634 -  ..
BO1635 - DCMA has a growing demand for better management to save time and
BO1636 - money, which SDS accomplishes by enabling "intelligence" support,
BO1637 - which Stuart plans to promote, per below. ref SDS 0 TX5K
BO1639 -  ..
BO1640 - Seminars can help people cross bridges, planned by PMI for Com Metrics
BO1641 - on 960125. ref SDS 36 5005
BO1642 -
BO1643 -     On 010619 Stuart asked about a presentation on SDS for a DCMA
BO1644 -     professional event. ref SDS 90 KP5H
BO1645 -     ..
BO1646 -     A seminar on Com Metrics could offer ideas for saving money
BO1647 -     at DOD.
BO1649 -  ..
BO1650 - Education helps people cross bridges, proposed by Stuart, per below.
BO1651 - ref SDS 0 VZ5N
BO1652 -
BO1654 -  ..
BO1655 - Literacy Bridge for Adding Intelligence to Information
BO1656 - Paradigm Shift Requires Experiencing New Solutions Not Advertising
BO1657 - SDS Work Product Demonstrates New Path for Literacy Lifts Civilization
BO1658 -
BO1659 - Literacy is a simple, powerful "bridge" idea for using SDS to advance
BO1660 - from information technology (IT) to a culture of knowledge.
BO1661 -
BO1662 - SDS advances IT by adding time management to information produced by
BO1663 - alphabet technology, commonly called literacy, that yields a higher
BO1664 - cognitive resource, commonly called knowledge. That's a big idea.
BO1666 -  ..
BO1667 - Cultural resistance to literacy, explained on 991108, ref SDS 67 7380,
BO1668 - also, resists SDS for transition from IT to a culture of knowledge,
BO1669 - reported on 990527. ref SDS 64 1233  Since transition to literacy is a
BO1670 - continual struggle, see again 991108, ref SDS 67 4788, as evidenced by
BO1671 - Stuart's observation today that managers want to rely in innate
BO1672 - memory, rather than use a computer, per above, ref SDS 0 P74N, focused
BO1673 - effort is needed to overcome resistance to using SDS for a new role of
BO1674 - "intelligence."  Resistance to technology for leveraging cognitive
BO1675 - strength reflects human biology that drives communication toward
BO1676 - entertainment, valuing image and style for selling, i.e., getting
BO1677 - people to say "yes," explained in POIMS, ref OF 1 R69H, also, reviewed
BO1678 - on 991108, ref SDS 67 4505, and cited during the meeting at Intel on
BO1679 - 960103, ref SDS 33 8409, and previously on 920402. ref SDS 5 0344
BO1680 - Leadership must therefore restore the balance between communication as
BO1681 - image, style and sales, and communication as understanding and
BO1682 - following up, commonly called "listening."
BO1683 -
BO1685 -  ..
BO1686 - Bridge Concepts Aid Understanding of SDS and Com Metrics
BO1687 -
BO1688 - SDS enables a new way of working that draws on traditional methods and
BO1689 - ideas that are familiar to people who manage government and
BO1690 - business operations.....
BO1691 -
BO1692 -         [On 041118 developing user keywords for ASB to help make
BO1693 -         people aware of SDS capabilities. ref SDS A3 VZ4J
BO1694 -
BO1695 -    1. Listening is a bridge to "intelligence" that improves traditional
BO1696 -       practices of paperwork and documentation, reviewed on 890809.
BO1697 -       ref SDS 3 CJ9J  see also POIMS. ref OF 1 1298, and NWO...
BO1698 -       ref OF 3 8218 and ref OF 3 2732
BO1700 -        ..
BO1701 -    2. Intelligence is a bridge concept that summarizes complexities of
BO1702 -       human cognition supported by SDS, explained in POIMS,
BO1703 -       ref OF 1 0561, with smooth integration of plan, perform, and
BO1704 -       report tasks, ref OF 1 6649, that balance competing forces
BO1705 -       between thinking and doing. ref OF 1 2049
BO1707 -        ..
BO1708 -    3. Traceability to original sources is a bridge for "alignment"
BO1709 -       that explains SDS unique support for connecting chronologies of
BO1710 -       cause and effect based on subject context, which is a powerful
BO1711 -       form of "intelligence," explained in POIMS   Alignment is
BO1712 -       required by accepted standards for project management, from the
BO1713 -       record on 950721 reviewing PMBOK and ISO. ref SDS 25 1740
BO1715 -        ..
BO1716 -    4. Audit Trail is a common term used in accounting, cost control
BO1717 -       and contract management that is a bridge concept for
BO1718 -       understanding alignment supported by SDS as part of
BO1719 -       "intelligence" that includes "traceability to original sources
BO1720 -       and alignment.
BO1722 -        ..
BO1723 -    5. Command and control of the record is a bridge concept familiar
BO1724 -       to the military and to major procurement work that summarizes
BO1725 -       SDS support for managing contracts, as explained in POIMS.
BO1726 -       ref OF 1 1113
BO1728 -        ..
BO1729 -    6. Communication Manager discussed above for augmenting the FSR
BO1730 -       role, ref SDS 0 6I8I, helps people cross bridges at their own
BO1731 -       pace, without having to change personal work practice all at
BO1732 -       once; while, also, improving management productivity to save
BO1733 -       time and money by adding "intelligence" support. ref OF 1 2200
BO1735 -        ..
BO1736 -    7. Accountant is a role that aligns finances with budgets, offering
BO1737 -       a bridge idea for a Communication Manager to align
BO1738 -       communications with objectives, requirements and commitments.
BO1739 -       see NWO. ref OF 3 34EB and ref OF 3 37UP
BO1741 -        ..
BO1742 -    8. Executive Aide is common in the military and business for
BO1743 -       handling management details and organizing things so a general
BO1744 -       or CEO is productive.  This is another bridge idea for
BO1745 -       understanding value added of a Com Manager role.  General Vernon
BO1746 -       Walters was proposed to assist President Reagan specifically for
BO1747 -       a communication aide, as discussed with General Hatch on 960410.
BO1748 -       ref SDS 37 3229  The National Security Advisor (NSA) is an
BO1749 -       "intelligence" aide who organizes and summarizes details for the
BO1750 -       President.  Communication Manager consolidates these established
BO1751 -       ideas using SDS to make intelligence support cost effective on a
BO1752 -       wider scale.
BO1754 -        ..
BO1755 -    9. Computer Aided Design (CAD) is a bridge idea to use SDS for
BO1756 -       Computer Aided Thinking, explained in the record on 000106.
BO1757 -       ref SDS 69 1316
BO1759 -        ..
BO1760 -   10. Facilitator is a common role for increasing effectiveness of
BO1761 -       meetings.  A Com Manager or Intelligence Analyst uses SDS to
BO1762 -       enable both facilitators and attendees to be prepared for
BO1763 -       effective meetings, as replated on 950327, ref SDS 21 TM5G, and
BO1764 -       this same intelligence process improves the entire craft of
BO1765 -       management, as set out on 950204. ref SDS 20 3682
BO1767 -        ..
BO1768 -   11. Operating System for People and Organizations is a bridge idea
BO1769 -       that uses familiarity with operating systems for computes like
BO1770 -       Unix, Windows, DOS and so forth, to explain SDS makes computer
BO1771 -       power useful for people, rather than making people a slave to
BO1772 -       the computer. see meeting at Intel on 950927. ref SDS 27 8226
BO1774 -        ..
BO1775 -   12. Spreadsheet for Knowledge is a bridge idea that uses familiarity
BO1776 -       with spreadsheet software programs like Lotus 123 and Microsoft
BO1777 -       Excell that manage structure, to explain flexible structure SDS
BO1778 -       provides for managing context. see POIMS, ref OF 1 6649, and
BO1779 -       meeting with Intel on 950927. ref SDS 27 6295
BO1781 -        ..
BO1782 -   13. Encyclopedia is a traditional framework for static knowledge
BO1783 -       reviewed on 940510, ref SDS 11 8403, that is extended by the
BO1784 -       dynamics of SDS support for Knowledge Space, see below,
BO1785 -       ref SDS 0 ZF6K, and is explained in POIMS. ref OF 1 4662
BO1787 -        ..
BO1788 -   14. Telephone Game is a bridge from "listening" that explains
BO1789 -       "meaning drift" which makes communication the biggest risk in
BO1790 -       enterprise, and is solved by SDS, from reviewing a popular
BO1791 -       management training film on 971229. ref SDS 54 2000, see POIMS,
BO1792 -       ref OF 1 3943, and NWO. ref OF 3 4077
BO1794 -        ..
BO1795 -   15. Reengineer management is a bridge for SDS to improve skills, as
BO1796 -       explained in NWO, ref OF 3 33CE  SDS strengthens the
BO1797 -       intelligence process, see POIMS, ref OF 1 6649, that adds value
BO1798 -       by saving time and money, reported by USACE on 971007,
BO1799 -       ref DRP 7 0001  This works better than conventional
BO1800 -       "reengineering" that boils down to firing people, reported on
BO1801 -       950909. ref SDS 26 P25L  SDS saves time and money by accurate
BO1802 -       understandings of relevant context to avoid mistakes, and by
BO1803 -       thorough, timely follow up to avoid delay. Understanding and
BO1804 -       follow up are more commonly called "listening, discussed above.
BO1805 -       Fewer mistakes and delays improve productivity, earnings and
BO1806 -       stock prices, which is currently needed to grow the economy and
BO1807 -       restore tax revenues, reported on 001207. ref SDS 79 V54M  This
BO1808 -       bridge idea was discussed on 951011. ref SDS 28 3867
BO1810 -        ..
BO1811 -   16. TQM, Quality Management, Value Engineering are related bridge
BO1812 -       ideas for explaining SDS, set out in POIMS. ref OF 1 1109  These
BO1813 -       efforts along with KM, AI, IT, reengineering, business
BO1814 -       intelligence, organizational learning, and other fads have
BO1815 -       fallen out of favor, because they can not be implemented
BO1816 -       consistently to save time and money.  However, the need is
BO1817 -       growing to overcome limitations of human mental biology in order
BO1818 -       to handle expanding complexity due to compression of time and
BO1819 -       distance from faster mobility of people and information.  SDS
BO1820 -       accomplishes this requirement. see NWO.... ref OF 3 4925
BO1822 -        ..
BO1823 -   17. Cost and Schedule Control are logical bridge ideas for adding
BO1824 -       business metrics to communications, enabled by SDS, discussed on
BO1825 -       950201. ref SDS 18 0756  See also PMI seminar sponsoring Kerzner
BO1826 -       lecture on 950204. ref SDS 19 6690
BO1828 -        ..
BO1829 -   18. Debugging management is a bridge idea borrowed from the software
BO1830 -       industry that underscores the benefits of adding alignment to
BO1831 -       organizational memory for discovering and correcting defects in
BO1832 -       management reasoning, similar to the way software engineers
BO1833 -       "debug" reasoning errors in computer programs, before problems
BO1834 -       cause extra cost and delay, explained in POIMS. ref OF 1 1108
BO1835 -       An example is in the record of work at PG&E on 940820.
BO1836 -       ref SDS 15 7404
BO1838 -        ..
BO1839 -   19. Double-entry Bookkeeping is a bridge idea that helps people
BO1840 -       grasp the idea of writing things down and adding alignment to
BO1841 -       verify accuracy of understandings from communications. see
BO1842 -       POIMS, ref OF 1 3084, and discussed on 890809, ref SDS 3 8850
BO1844 -        ..
BO1845 -   20. Concurrent Discovery uses bridge ideas from concurrent
BO1846 -       engineering and the practice of the law. see Dialog, Documents
BO1847 -       and Human Memory. ref OF 4 1476, cited in the NWO....
BO1848 -       ref OF 3 1780
BO1850 -        ..
BO1851 -   21. Change from horses to tractors on the farm is a bridge for
BO1852 -       change from IT to a culture of knowledge, reviewed on 960423.
BO1853 -       ref SDS 38 804M
BO1855 -        ..
BO1856 -   22. Farming is a bridge to investing intellectual capital enabled by
BO1857 -       SDS, that illustrates advantage of using specialists to harvest
BO1858 -       knowledge and ideas in SDS, explained on 960423. ref SDS 38 7811
BO1860 -        ..
BO1861 -   23. Diary is a bridge concept for a knowledge repository that
BO1862 -       captures and maintains organizational memory for continual
BO1863 -       learning from case studies.
BO1865 -        ..
BO1866 -   24. Knowledge Space is a bridge concept between traditional
BO1867 -       dimensional space for specifying location of physical objectcs,
BO1868 -       and SDS that uses time and context to locate information,
BO1869 -       similar to an encyclopedia, per above, ref SDS 0 8L8H, developed
BO1870 -       on 960620. ref SDS 41 3516
BO1872 -        ..
BO1873 -   25. "Doc Control" and Doc Log used in contract management are
BO1874 -       bridges to the concept of Knowledge Space enabled by SDS,
BO1875 -       suggested by USACE on 970321. ref SDS 44 P35G see POIMS,
BO1876 -       ref OF 1 1107
BO1878 -        ..
BO1879 -   26. Management by Objectives (MBO) and Knowledge Space are bridges
BO1880 -       to understanding SDS organic subject structure for finding
BO1881 -       relevant information quickly and easily, as explained in POIMS,
BO1882 -       ref OF 1 1110, as explained on 970416 ref SDS 45 8555 and on
BO1883 -       970830. ref SDS 52 0140
BO1885 -        ..
BO1886 -   27. Credit is a bridge idea that helps overcome fear of
BO1887 -       accountability from adding "intelligence" to daily management
BO1888 -       that converts information into knowledge essential to save time
BO1889 -       and money, as explained on 980405. ref SDS 57 1491
BO1891 -        ..
BO1892 -   28. Partnering is a bridge idea familiar to government contracting
BO1893 -       that helps people grasp the opportunity for Common
BO1894 -       Administration using SDS to improve communication, reduce
BO1895 -       mistakes and disputes, and to expedite equitable resolution of
BO1896 -       disputes, discussed with USACE on 990328. ref SDS 63 9641
BO1897 -
BO1898 -
BO1899 -
BO1900 -
BO1901 -
BO20 -

SUBJECTS
Broader Vision Leadership Overcomes Fear of Change to Help   ople Hel
Leadership Broader Vision Enables Deployment Com Metrics Big Job
Com Metrics Deployment Leadership Broader Vision Enables Deployment C
Broader Vision Sees New Realities Ahead Leadership Overcomes Fear Cha

C206 -
C20701 -  ..
C20702 - Leadership with Broader Vision Leads People Across the Bridge
C20703 -
C20704 - There are many bridges to a new way of working, ref SDS 0 LH6M, that
C20705 - enables people to improve productivity under new realities of a new
C20706 - world order. see, ref OF 3 1675, and the record on 980307. ref SDS 56
C20707 - 1209
C20709 -  ..
C20710 - DCMA has many opportunities to cross these bridges, per below.
C20711 - ref SDS 0 TX5K
C20713 -  ..
C20714 - Leadership, explained in NWO..., ref OF 3 7055, is the only force that
C20715 - enables people to experience a new way of working with SDS, discussed
C20716 - on 010724. ref SDS 97 2O6I, earlier on 010712, ref SDS 94 7G4I, in our
C20717 - telecon on 010619, ref SDS 90 GZ5F, and in our initial discussion on
C20718 - 010608. ref SDS 86 T46N  It is no secret that improving management
C20719 - requires leadership that overcomes ignorance, fear and denial that
C20720 - improvement is essential to save time and money.
C20722 -  ..
C20723 - What must leadership do?
C20725 -  ..
C20726 - Leadership gives direction and guidance for specifying Com Metrics,
C20727 - discussed on 010712. ref SDS 94 T25H and ref SDS 94 5R7O
C20729 -  ..
C20730 - An example is reported on 960924. ref SDS 42 4454
C20732 -  ..
C20733 - Why must leadership act?
C20735 -  ..
C20736 - Why arn't attractive web sites, proposed on 010712, ref SDS 94 MX6J,
C20737 - and self-evident benefits of saving time and money sufficient for
C20738 - people to improve the work without leadership?
C20740 -  ..
C20741 - Laziness is a common explanation of reticence to improve, reported on
C20742 - 940628, ref SDS 13 0550, and cited later on 990625 in an article by
C20743 - Fortune on CEOs trying to get by on wits and charm, rather than use
C20744 - good management practices. ref SDS 65 4914
C20746 -  ..
C20747 - In addition, deeply held beliefs driven by the biology of human
C20748 - cognition, and by powerful paradigms forged over the past 2,000 years
C20749 - of the "old world order" cast a dark shadow of denial that leadership,
C20750 - management and communication can be aided by technology. see NWO...,
C20751 - ref OF 3 5653 and ref OF 3 42HC  Plato's commentary on Phaedrus,
C20752 - reviewed on 991209. ref SDS 68 3416, echoes in the cries today of
C20753 - managers who fear using computers, see POIMS, ref OF 1 24H9, that
C20754 - enable transition to a culture of knowledge, explained in POIMS.
C20755 - ref OF 1 JE6L  The legend of Prometheus in 400 BC warns that knowledge
C20756 - is resisted, see 991108, ref SDS 67 5368, because ignorance is bliss.
C20757 - as shown in the record on 961206. ref SDS 43 5002  Knowledge brings
C20758 - responsibility, which leads to fear of accountability. reported on
C20759 - 980405. ref SDS 57 5065
C20761 -  ..
C20762 - As a result, resistance to discovering the power of knowledge can only
C20763 - be overcome by leadership for the short period needed to overcome
C20764 - ignorance, fear and denial, discussed at USACE on 960924. ref SDS 42
C20765 - NQ3O
C20767 -  ..
C20768 - An example of difficulty people have grasping the power of "knowledge"
C20769 - is the record on 000503 showing discussion by experts in a branch of
C20770 - computer science for artificial intelligence (AI). ref SDS 70 5033  On
C20771 - 000615 the AI team gave up, ref SDS 71 6271, similar to Drucker's
C20772 - explanation of people giving up on improving communication, reviewed
C20773 - on 931130. ref SDS 9 3851  If experts have difficulty distinguishing
C20774 - knowledge from information in a way that yields useful technology for
C20775 - management, then others less schooled and focused on the problem are
C20776 - likely to have even greater difficulties.
C20778 -  ..
C20779 - Andy Grove at Intel, for example, points out that helping executives
C20780 - grasp new realities that require improving the work is like walking
C20781 - through the valley of death. 980307, ref SDS 56 2648, reflecting the
C20782 - report on 950927 that Intel gave up using computers for management,
C20783 - despite having set a goal to do so 4 years earlier, ref SDS 27 7732,
C20784 - despite the need to grow demand for computers, reported on 970603,
C20785 - ref SDS 46 1600, and despite drop in demand for computers requiring a
C20786 - "killer" application that expands the market to sustain Intel's
C20787 - business, reported on 951022, ref SDS 29 6565, and affirmed on 970117.
C20788 - ref SDS 35 5840
C20790 -  ..
C20791 - Therefore, progress cannot occur by relying on people grasping the
C20792 - power of converting information into knowledge, any more than people
C20793 - grasp the power of literacy in learning the ABCs.  People are not
C20794 - convinced to go to school; they are taken to school and positioned to
C20795 - acquire experience working with literacy, because knowledge of the
C20796 - ABCs is essential for civilization, the nation and for each individual
C20797 - to survive in a modern society.
C20799 -  ..
C20800 - Leadership with a broader vision, explained in NWO..., ref OF 3 5653,
C20801 - must cross the bridge, showing the way to a new world order using SDS,
C20802 - discussed with General Hatch on 960410. ref SDS 37 9033
C20804 -  ..
C20805 - At some point, we have to start using SDS to gain the experience that
C20806 - imparts actual knowledge, which in turn overcomes ignorance and
C20807 - denial.  Using SDS records on the Internet illustrates a stronger way
C20808 - of working. Leadership must set a course that provides this
C20809 - experience, and must exhibit courage to stay the course while people
C20810 - struggle with the challenge of learning in order to discover the power
C20811 - of knowledge.
C20813 -  ..
C20814 - What can DCMA do.....
C20815 -
C20816 -     Leadership can be exercised by specifying Com Metrics, as proposed
C20817 -     by Max Blodgett at USACE in a meeting on 960105. ref SDS 34 1008
C20818 -
C20819 -     CPM is an example of technology breakthrough that was resisted for
C20820 -     40 years, reported on 960529. ref SDS 40 7737
C20822 -      ..
C20823 -     DOD has a long history of pioneering new methods by specifying
C20824 -     CPM, C/SCSC, Value Engineering, CAD, etc.  On 930929 the record
C20825 -     shows DOD is increasing acceptance by contractors of C/SCSC.
C20826 -     ref SDS 8 Q36H Why not try specifying "intelligence."
C20828 -      ..
C20829 -     On 951216 report that Com Metrics is best suited for DOD projects.
C20830 -     ref SDS 31 KF3H
C20831 -
C20832 -
C20833 -
C20834 -
C20835 -
C20836 -
C209 -

SUBJECTS
Project Management
PMI DCMA Follows PMBOM Show Correlation with SDS Com Metrics
Managers Rely on Whatever Pops into the Mind at the Moment Don't Want

CD05 -
CD0601 -  ..
CD0602 - SDS Strengthens Project Management Under PMI, ISO Standards
CD0603 -
CD0604 - Stuart noted that DCMA supports PMI and the PMBOK standards.  He feels
CD0605 - PMI support for SDS can assist DCMA in evaluating SDS and Com Metrics
CD0606 - for improving management to save time and money, as we discussed on
CD0607 - 010712. ref SDS 94 TX5K
CD0609 -  ..
CD0610 - Stuart's letter today suggests contacting....
CD0611 -
CD0612 -                           Bill Bahnmaier
CD0613 -                           bahnmaier_bill@dau.mil
CD0614 -                           (703) 805-4980.
CD0615 -
CD0616 -       Bill is a member of the faculty of DSMC who teaches, sponsors,
CD0617 -       promotes the Defense Program Management Body of Knowledge
CD0618 -       (PM-R-01) (Combined with PML-R-01), ref DRT 1 YS8K, discussed
CD0619 -       further in the next segment. ref SDS 0 VZ5N
CD0621 -  ..
CD0622 - PMBOK and ISO standards were reviewed on 950721, showing alignment
CD0623 - with SDS and Com Metrics, as explained in POIMS, ref OF 1 4662, to
CD0624 - implement traceability to original sources, also, called an "audit
CD0625 - trail," ref SDS 25 1740, and cited in the letter today to Stuart.
CD0626 - ref DIT 1 SY8L
CD0627 -
CD0628 -      SDS is more cost effective for accomplishing this requirement,
CD0629 -      because 1 person with SDS can do as much as 10 - 100 people using
CD0630 -      traditional methods of auditors, ref DIT 1 704S, as NASA and JPL
CD0631 -      are reported to have done, at least for awhile, following the
CD0632 -      crash of the Columbia Space Shuttle in 1986, reported on 921021.
CD0633 -      ref SDS 6 4489
CD0635 -  ..
CD0636 - PMI published an early version of POIMS in proceedings of the annual
CD0637 - conference from presentation on 941010. ref SDS 16 0001
CD0639 -  ..
CD0640 - PMI published an early version of NWO in the May 1996 issue of PM
CD0641 - Network.
CD0642 -
CD0643 -      On 010725 DNRC reports SDS enables good management for government
CD0644 -      administration, ref SDS 98 WJ7L, which is otherwise difficult to
CD0645 -      accomplish consistently, as related on 951026, ref SDS 30 3384,
CD0646 -      for the reasons in the record on 921205 explaining limitations of
CD0647 -      human biology. ref SDS 7 4803
CD0649 -       ..
CD0650 -      DNRC's report aligns with findings by USACE. ref DRP 6 6172
CD0652 -       ..
CD0653 -      POIMS explains challenges of project management that require
CD0654 -      command and control of the record, which SDS accomplishes better
CD0655 -      than other methods, ref OF 1 1113, as reported by USACE.
CD0656 -      ref DRP 6 6172
CD0658 -       ..
CD0659 -      On 970707 PMI article recommends budgeting to pilot test ways for
CD0660 -      improving management. ref SDS 48 0001 and, ref SDS 48 3000
CD0662 -       ..
CD0663 -      On 970708 PMI article explains projects primarily entail managing
CD0664 -      risks which requires continual effort to assess new methods.
CD0665 -      ref SDS 49 F76G
CD0667 -       ..
CD0668 -      On 970709 PMI article defines risk management for projects that
CD0669 -      supports concepts of Com Metrics. ref SDS 50 6693
CD0671 -       ..
CD0672 -      On 970710 "empowerment" needs SDS to maintain alignment for
CD0673 -      getting things done. ref SDS 51 0001
CD0674 -
CD0675 -
CD0676 -
CD0677 -
CD07 -

SUBJECTS
Education Study Showing SDS Improves Learning Would Help Se
Educate Benefits of Empathic, User Centered Design
Com Metrics Needs Academic Training
KM Needs Formal Academic Training
SDS Intelligence Improves Education Learning
Collaborative Learning Improved by SDS Adding Intelligence to Informa
DSMC Defense Systems Management College Suggestion Propose SDS for Cu

CP09 -
CP1001 -  ..
CP1002 - Education Bridge to New Way of Working Using SDS for Com Metrics
CP1003 -
CP1004 - Stuart's letter today suggests contacting the....
CP1005 -
CP1006 -
CP1007 -                 Defense Systems Management College (DSMC)
CP1008 -
CP1010 -            ..
CP1011 -           http://www.dsmc.dsm.mil
CP1012 -
CP1013 -
CP1014 - ....about teaching SDS and Com Metrics within the DOD education
CP1015 - program. ref DRT 1 BW6O  This can help people focus on opportunities
CP1016 - to cross the many bridges available for improving management that
CP1017 - saves time and money, per above. ref SDS 0 LH6M
CP1019 -  ..
CP1020 - DSMC Faculty Research Projects page....
CP1021 -
CP1022 -
CP1023 -           http://www.dsmc.dsm.mil/research/resproj.htm
CP1024 -
CP1026 -  ..
CP1027 - In the letter to Stuart, explain the challenge is not to improve
CP1028 - training at DSMC, but to enable contracting officers, managers and
CP1029 - commanders to carry out what is already being taught by DSMC,
CP1030 - ref DIT 1 704S, per above. ref SDS 0 W64O
CP1032 -  ..
CP1033 - Same point is in the next paragraph of the letter to Stuart.
CP1034 - ref DIT 1 IH6F
CP1036 -  ..
CP1037 - SDS advantage extends what is being taught by enabling people to work
CP1038 - faster, better and cheaper, avoiding the use of paper, ref DIT 1 2U4F,
CP1039 - per above. ref SDS 0 EP3O
CP1041 -  ..
CP1042 - Ask Stuart for guidance on implementing his idea for contacting DSMC
CP1043 - about Com Metrics. ref DIT 1 IT8M
CP1045 -  ..
CP1046 - One idea might be to address in a training class setting the conflict
CP1047 - Stuart poses that people are afraid of alignment, ref SDS 67 OI3M, but
CP1048 - since that is the only tool which can improve the work, we have to
CP1049 - learn to live with this new power, ref DIT 1 RV9G, just as Aristotle
CP1050 - and Plato had to learn to live with the power of literacy many years
CP1051 - ago, reviewed on 991108. ref SDS 0 AE6J,
CP1053 -  ..
CP1054 - DSMS could sponsor field tests of SDS, to supplement the report by
CP1055 - USACE, ref DRP 6 6172, is this what Stuart has in mind proposing that
CP1056 - DSMC be contactd? ref DIT 1 W54G,
CP1057 -
CP1058 -
CP1059 -
CP1060 -
CP1061 -
CP1062 -
CP1063 -
CP1064 -
CP1065 -
CP11 -

SUBJECTS
DCMA SDS Use for Contract Management
Executive Aide Com Manager Similar to FSR Role
Value at Risk Troubled Projects Generates Budget for SDS and Com Mana
Command Control of Record Essential to Avoid Contract Delays Extra Co
Industry Acceptance Encourages Education to Teach SDS
Economy Decline Increases Need for Good Management Too Many People Ha
Alignment Meeting Understandings Feedback Metrics, Notes
SDS Pilot Test for KM Research Meaning Drift SDS Maintains Alignment
Meaning Drift SDS Maintains Alignment SDS Pilot Test by DCMA
FSR Role Supported by SDS Compliments Com Metrics
DCMA SDS Used for Contract Management

DH13 -
DH1401 -  ..
DH1402 - SDS Saves Time and Money by Improving Contract Management
DH1403 - Command and Control of the Record, Core Contract Competency
DH1404 -
DH1405 - Follow up ref SDS 97 TX5K, ref SDS 96 TX5K.
DH1406 -
DH1407 - DCMA's growing need for better management to save time and money was
DH1408 - reviewed on 010712. ref SDS 94 PY6F  We discussed today that FSR,
DH1409 - contracting officers, managers and commanders need help to implement
DH1410 - good management practices being taught, per above. ref SDS 0 W64O and
DH1411 - ref SDS 0 WE4J  The letter to Stuart confirms these understandings.
DH1412 - ref DIT 1 704S and ref DIT 1 SK5L
DH1414 -  ..
DH1415 - Somewhere in DOD there is pressure that is mounting each day to get
DH1416 - things done correctly on time and within budget, ref DIT 1 CO7F,
DH1417 - because information overload that expands daily makes communication
DH1418 - the biggest risk in enterprise by sowing the seeds of error, loss,
DH1419 - conflict, crisis and calamity. ref OF 1 R69H  The only solution is to
DH1420 - arrest the hemorage of meaning drift.
DH1422 -  ..
DH1423 - SDS command and control of the record provides "intelligence" that
DH1424 - improves contract management as explained in POIMS, ref OF 1 1113, and
DH1425 - verified by USACE in two (2) reports.....
DH1426 -
DH1427 -         Com Metrics enables proactive intelligence.... ref DRP 6 6172
DH1428 -         Com Metrics ROI 10:1.......................... ref DRP 7 0001
DH1430 -  ..
DH1431 - The letter to Stuart cites planning at Intel on 970603 to use SDS for
DH1432 - implementing good practices, everybody already knows, ref SDS 46 4528,
DH1433 - but are unable to use consistently. SDS is a new way of working, as
DH1434 - Stuart says above, ref SDS 0 N49N, because it enables people to use
DH1435 - good management. ref DIT 1 IH6F
DH1437 -  ..
DH1438 - Suggest not calling support KM, ref DIT 1 FM6I, since Stuart says
DH1439 - above that this has lost the confidence of practitioners. ref SDS 0
DH1440 - 2N5K
DH1442 -  ..
DH1443 - POIMS and NWO..., explaining theory, scope and demand for capability
DH1444 - to add "intelligence" that enables conventional management to meet new
DH1445 - realities making communication the biggest risk in enterprise, has
DH1446 - been published by PMI, per above. ref SDS 0 Q85I
DH1448 -  ..
DH1449 - On 010712 planning was set to explain this opportunity within DCMA.
DH1450 - ref SDS 94 AG6M  On 010724 Stuart reported having difficulty getting
DH1451 - on the calendar for meeting with decision makers. ref SDS 97 TX5K
DH1453 -  ..
DH1454 - The role of leadership for deploying SDS to save time and money is
DH1455 - reviewed above. ref SDS 0 IR9F
DH1457 -  ..
DH1458 - Today, Stuart proposed actions for follow up, confirmed in his letter,
DH1459 - that will increase the number of people who know about SDS and can
DH1460 - join in alliances with Stuart to educate DCMA about the opportunity of
DH1461 - using SDS to improve management.
DH1462 -
DH1463 -       Call Patsy O'Burn to broach subject of capturing the record, and
DH1464 -       its use in the context of predicting delivery performance and
DH1465 -       enhancing our customer's ability to make business decisions.
DH1466 -       ref DRT 1 0001
DH1467 -
DH1468 -          Another way to explain the goal is.....
DH1469 -
DH1471 -           ..
DH1472 -          SDS and Com Metrics enable using good management practices
DH1473 -          consistently, and, also, enable proactive "intelligence" to
DH1474 -          align daily work with DCMA objectives, requirements and
DH1475 -          commitments, per above. ref SDS 0 N49N  This new way of
DH1476 -          working saves time and money by avoiding mistakes that cause
DH1477 -          delay and extra cost. see analysis on 001219, ref SDS 80
DH1478 -          OQ9L, and false knowledge from information overload that
DH1479 -          makes communication the biggest risk in enterprise.
DH1480 -          ref OF 1 0476
DH1482 -        ..
DH1483 -       Speak to Bill Callahan, Administrative Contracting Officer (ACO)
DH1484 -       about the need to capture "the record" and ways of exploiting
DH1485 -       the material that resides in the ACO's files. ref DRT 1 QS6H
DH1487 -        ..
DH1488 -       Reacquaint myself with Jim Balinskas, through a variety of
DH1489 -       ways (personal note, calls, e-mail), ref DRT 1 OJ6L
DH1490 -
DH1491 -
DH1492 -
DH1493 -
DH1494 -
DH1495 -
DH1496 -
DH1497 -
DH1498 -
DH1499 -
DH1500 -
DH16 -