CONTACTS 
0201 - Defense Contract Management Agency   516 228 5000
020101 - Mr. Stuart Harrow
020102 - Manufacturing & Production Field Service Representative =516 228 5721
020103 - sharrow@dcmde.dcma.mil
020104 - Contract Operations
020105 - Field Support Mid-Atlantic, OCFC

SUBJECTS
DCMA SDS Endorsed for Supporting KM
DCMA Considers SDS Typical Day Scenario
DCMA SDS Use for Contract Management
SDS Typical Day Scenario Stuart Harrow will Review Distribute
FSR Role Expand for Com Manager Apply SDS
DCMA Needs SDS to Avoid Contract Delays Extra Cost Caused by Pressure
Action Items Advance SDS O'Burn, Patsy, Stuart to Contact about DCMA
Bright Stars Desciples
Ambassadors for Change

2911 -    ..
2912 - Summary/Objective
2913 -
291301 - Follow up ref SDS 94 0000, ref SDS 93 0000.
291302 -
291312 -
291313 - There have been changes to improve security in their work practice
291314 - following the terrorist attacks on 010911.  Despite personal loss and
291315 - tragedy, people are beginning to get back to a more normal
291316 - perspective.
291317 -
291318 - Stuart received the letter, ref DIP 8 0001, submitted on 010920,
291319 - ref SDS 94 0001, which linked the record of our telephone conversation
291320 - on 010730. ref SDS 93 0001
291321 -
291322 - Stuart advised that he printed the record for 010730, but not sure if
291323 - he completed reading it. ref SDS 93 0001  He offered no corrections
291324 - nor additions in our call today.
291325 -
291326 -       Stuart recalled that printing SDS records reduces the ability to
291327 -       improve management, per telecon on 010730. ref SDS 93 EP3O
291328 -
291329 -       Handing out a printed SDS record that says this is a "new way of
291330 -       working" prevents people from discovering a new way of working
291331 -       that "connects the dots" by tracing the chronology of cause and
291332 -       effect using the common practice in contract management called
291333 -       an "audit trail," cited in the record on 010730. ref SDS 93 FW5K
291334 -
291335 - Stuart feels the "bridge" concepts in the record on 010730 help people
291336 - understand the opportunity for using Communication Metrics to improve
291337 - management. ref SDS 93 LH6M
291338 -
291339 - Stuart recalled his letter on 010608 explaining SDS is a much stronger
291340 - form of literacy that strengthens analysis needed to make intelligence
291341 - effective, ref SDS 80 RS4J, which was cited in the letter on 010920.
291342 - ref DIP 8 447F  He seemed to concur there is increased demand for
291343 - "intelligence," as related in the record on 980815. ref SDS 53 1173
291344 -
291345 - Stuart has not had a chance to make the contacts explaining SDS to
291346 - colleagues that were planned in the call on 010730. ref SDS 93 GM4M
291347 -
291348 - Stuart will call next Friday, 011005 to report progress....
291349 - ..
291350 - Stuart is a "bright star" who has grasped advantages of SDS, as
291351 - shown in his report on 010608. ref SDS 80 RS4J  He needs to find and
291352 - build cultural allies with whom he can discuss and reinforce these
291353 - ideas, and who can help champion change within DOD, as discussed with
291354 - Pat Linconl at SRI on 010924. ref SDS 96 A69F
291355 -
291356 - Over the next week, Stuart will work on expanding awareness among
291357 - colleagues to build support for SDS intelligence capability, that can
291358 - be deployed by expanding the FSR role to strengthen DCMA contract
291359 - management.  Disruption to ongoing work practices is minimized by
291360 - merely increasing existing scope of FSR to accomplish Com Metrics,
291361 - that way everyone doesn't have to learn how to do things differently,
291362 - but the work gets done correctly, on time and within budget.
291363 -
291364 - Since there will be more to do in the period ahead, it makes sense to
291365 - increase support.
291366 -
291367 - A simple idea is to add someone to track understandings and action
291368 - items for major meetings, as was done for USACE. ref DRP 7 6172  This
291369 - can be presented as adding support to meet the demands of increased
291370 - activity under the new emergency.  People can continue present
291371 - practice, but will have help to maintain alignment with objectives,
291372 - requirements and commitments.  This makes it easier for everyone to
291373 - concentrate on getting things done, rather than worry about paperwork.
291374 -
291375 - Submitted email with link to this record confirming understandings.
291376 -
291377 - For reference......
291378 -
291379 -     SDS "new way of working" that improves management is explained in
291380 -     the record on 001219. ref SDS 74 FO5M
291381 -
291382 -     Challenges creating software for management and "intelligence"
291383 -     support were reviewed recently on 010924, and indicate that SDS is
291384 -     a unique capability. ref SDS 95 NK4J  This presents a rare
291385 -     opportunity for DCMA to acquire needed help.
291386 -
291387 -
291388 -
291389 -
291390 -
291391 -
291392 -
291393 -
291394 -
291395 -
291396 -
291397 -
2914 -