THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 19, 2001 10:59 AM Thursday; Rod Welch

Letter to Stuart on progress reviewing SDS for DCMA.

1...Summary/Objective
2...SDS Initiative to Support KM for DCMA
3...SDS Displaces IT with Culture of Knowledge
4...IT Funding being Diverted, Essential Step for SDS
5...Culture of Knowledge Essential for Using Good Management Practices
6...Literacy Improved by Adding Intelligence to Information
7...Paradigm Shift Requires Experiencing New Solutions Not Advertising
8...SDS Work Product Demonstrates New Path for Literacy Lifts Civilization
9...Education Study Would Enhance SDS Marketing to Industry
10...SDS Saves Time and Money by Improving Contract Management
11...Command and Control of the Record, Core Contract Competency
12...Fear of Accountability Solved by Experience Doing Better Work
13...SDS Deployment Overcomes Social Barriers with Leadership and Buy-in

ACTION ITEMS.................. Click here to comment!

1...Stuart will discuss with his boss and colleagues using SDS for a

CONTACTS 
0201 - Defense Contract Management Agency   516 228 5000
020101 - Mr. Stuart Harrow
020102 - Manufacturing & Production Field Service Representative =516 228 5721
020103 - sharrow@dcmde.dcma.mil
020104 - Contract Operations
020105 - Field Support Mid-Atlantic, OCFC

SUBJECTS
Vision, Customer Goals
DCMA SDS Endorsed for Supporting KM

2204 -    ..
2205 - Summary/Objective
2206 -
220601 - Follow up ref SDS A5 0000, ref SDS A3 0000.
220602 -
220603 - Left message on Stuart's progress with action items we discussed on
220604 - 010712, which was confirmed in the letter, ref DIP 6 0001, that
220605 - included the letter to SRI showing progress on education initiative,
220606 - ref DIP 5 0001, submitted on 010711. ref SDS A4 0001
220607 -
220608 -
220609 -
220610 -
2207 -
2208 -
2209 - Discussion
2210 -
221001 -  ..
221002 - SDS Initiative to Support KM for DCMA
221003 -
221004 - Follow up ref SDS A5 2N5K, ref SDS A3 HM6K.
221005 -
221006 - Stuart has not heard from Wayne Easter on Stuart's letter, ref DRP 4
221007 - 0001, submitted on 010622, ref SDS A3 0001, suggesting DCMA consider
221008 - using SDS for Knowledge Management. ref DRP 4 007P
221009 -
221010 - Stuart will call Wayne to discuss the letter, and encourage
221011 - consideration of SDS.
221012 -
221013 -     [On 010730 Stuart called Wayne and learned that DOD is not
221014 -     supportig KM. ref SDS A8 2N5K
221015 -
221016 -
221017 -
2211 -

SUBJECTS
IT People Want Technology to Improve Decisions That Requires Moving b
IT Funding Diverted Enabling Force for SDS to Succeed, DCMA, Stuart H
Funding SDS Aided Loss Confidence IT Funding Diverted
Culture of Knowledge Enabled by SDS Aided Failure Dot Coms Loss Confi
IT Improved Killer App Time Integrate Information Killer App Intellig
Enabling Forces IT Failure Loss Confidence Aids Funding SDS for Conve
Information Overload IT Failure Funding Diverted Loss Confidence Enab

380901 -  ..
380902 - SDS Displaces IT with Culture of Knowledge
380903 - IT Funding being Diverted, Essential Step for SDS
380904 - Culture of Knowledge Essential for Using Good Management Practices
380905 -
380906 - Follow up ref SDS A5 ZR5G.
380907 -
380908 - Decline in IT spending helps SDS because SDS solves the problems that
380909 - reduce sales of IT, by enabling a culture of knowledge. ref SDS A5
380910 - T74F, ref SDS A5 W46M and, ref SDS A5 VW3J
380911 -
380912 - Without SDS good management cannot be used consistently, Improving
380913 - productivity can only be accomplished by spending money to buy
380914 - technology designed to leverage human thinking, and management science
380915 - to deploy the technology. ref SDS A5 494M
380916 -
380917 - Leadership is a critical ingredient. ref SDS A5 Q96H
380918 -
380919 -
380920 -
380921 -
380922 -
380923 -
3810 -

SUBJECTS
Literacy Goal to Improve to Improve Management
Marketing Ideas for SDS to Improve Reception by Sponsors
Culture Conway, Lynn New System of Knowledge Conflicts Common Sense
Intelligence Funny Alien to Work Practices, 990713
People Resist Changing Work Practices, 000413
Advertising Noise Not Enough Time to Think about Communication Metric
Literacy KM Expanded in Management Critical Thinking Intelligence Pro

5810 -
581001 -  ..
581002 - Literacy Improved by Adding Intelligence to Information
581003 - Paradigm Shift Requires Experiencing New Solutions Not Advertising
581004 - SDS Work Product Demonstrates New Path for Literacy Lifts Civilization
581005 -
581006 - Follow up ref SDS A5 2O6I.
581007 -
581008 - Improving work practices is like "walking through the valley of
581009 - death," This takes leadership with a broader vision. ref SDS A5 7G4I
581010 - ..
581011 - "Literacy" - does Stuart feel comfortable explaining how SDS
581012 - works better, ref SDS A5 5K6H, using.....
581013 -
581014 -       POIMS - thinking through writing. ref OF 1 3742
581015 -
581016 -       Record on 950523, ref SDS 13 5548
581017 -
581018 -       Record on 010614. ref SDS 98 2J5H
581019 -
581020 -
581021 -
581022 -
581023 -
581024 -
581025 -
581026 -
5811 -

SUBJECTS
Pilot Test SDS in High School, University of Santa Clara
Education Study Showing SDS Improves Learning Would Help Sell SDS Abi

6105 -
610501 -  ..
610502 - Education Study Would Enhance SDS Marketing to Industry
610503 -
610504 - Follow up ref SDS A5 2O5I.
610505 -
610506 - How might Stuart support a proposal to NSF; would he get people as
610507 - DCMA to endorse the study, perhaps participate?
610508 -
610509 -     1.  SDS improves formal education to strengthen literacy by
610510 -         extending alphabet technology, i.e., taught as a basic skill.
610511 -         see POIMS - ref OF 1 3742 and see the record on 951012,
610512 -         ref SDS 18 7477 and recently on 010614. ref SDS 98 2J5H
610513 -
610514 -     2.  Curriculum for teaching SDS and Com Metrics to apply SDS as a
610515 -         new profession. see proposal to Wharton School of Business on
610516 -         950523. ref SDS 13 1674
610517 -
610518 -     3.  Continual learning is an endemic dimension of SDS that comes
610519 -         from the design that builds case studies based on organic
610520 -         structure that grows small meanings into larger objectives,
610521 -         like DNA, explained on 910221. ref SDS 4 OP7M
610522 -
610523 -     On 010711 ref SDS A4 0001, a letter was submitted to SRI that
610524 -     includes the education proposal, ref DIP 5 02QQ, citing the
610525 -     meeting on 010517 that sets SDS application in a high school, as
610526 -     an objective. ref SDS 88 XB4J
610527 -
610528 -     On 010716 ask Jack Park about contributing to this effort.
610529 -     ref SDS A6 JO5F
610530 -
610531 -
610532 -
610533 -
610534 -
610535 -
6106 -

SUBJECTS
DCMA SDS Use for Contract Management
Executive Aide Com Manager Similar to SFA Role
Value at Risk Troubled Projects Generates Budget for SDS and Com Mana
Command Control of Record Essential to Avoid Contract Delays Extra Co
Industry Acceptance Encourages Education to Teach SDS
Economy Decline Increases Need for Good Management Too Many People Ha
Alignment Meeting Understandings Feedback Metrics, Notes
SDS Pilot Test for KM Research Meaning Drift SDS Maintains Alignment
Meaning Drift SDS Maintains Alignment SDS Pilot Test by DCMA
SFA Role Supported by SDS Compliments Com Metrics

8813 -
881301 -  ..
881302 - SDS Saves Time and Money by Improving Contract Management
881303 - Command and Control of the Record, Core Contract Competency
881304 -
881305 - Follow up ref SDS A5 TX5K.
881306 -
881307 - Issues to discuss include....
881308 -
881309 - DCMA has strong incentive to use SDS for managing contracts.
881310 - ref SDS A5 PY6F
881311 -
881312 - SDS provides command and control of the record, which is the essence
881313 - of contract management, ref OF 1 1113,
881314 -
881315 - SDS can be tested for "research" to study effects of "meaning drift,"
881316 - that makes communication the biggest risk in enterprise, and to
881317 - demonstrate the solution that improves literacy by strengthening
881318 - organizational memory, as we discussed on 010712. ref SDS A5 FZ6L
881319 -
881320 - SDS support the FSR role to mentor skills and capture lessons learned,
881321 - since every SDS record is a case study. ref SDS A5 Y23G
881322 -
881332 -
881333 -
881334 -
8814 -

SUBJECTS
DCMA Asks About Selling SDS to Overcome Social Resistance to Accounta
Cultural Barriers to Improve Management by Adding Alignment Command C
Cultural Barriers Fear of Accountability Overcome by Leadership
Culture Resists Organizational Memory Counterintuitive Conflicts Comm
Accountability Feared Avoid Links and Knowledge
Fear Organizational Memory for Individuals Reduces Deniability

A409 -
A40901 -  ..
A40902 - Fear of Accountability Solved by Experience Doing Better Work
A40903 - SDS Deployment Overcomes Social Barriers with Leadership and Buy-in
A40904 -
A40905 - Follow up ref SDS A5 4V6K.
A40906 -
A40907 - Does Stuart feel comfortable explaining how SDS could be deployed by
A40908 - developing buy-in, once a contract is launched?
A40909 -
A40910 - Stuart will discuss with his boss and colleagues using SDS for a
A40911 - project.  He said it would normally take many months to accomplish a
A40912 - procurement for SDS, which would be too long for the office
A40913 - consolidation project, which needs support right now.  Experience with
A40914 - USACE indicates exigent procurement can sometimes be arranged.
A40915 -
A40916 -     [On 010730 Stuart has had difficulty getting on the calendar of a
A40917 -     commander or other responsible person to consider using SDS to
A40918 -     save time and money. ref SDS A7 TX5K
A40919 -
A40920 -
A40921 -
A40922 -
A40923 -
A40924 -
A40925 -
A40926 -
A40927 -
A40928 -
A40929 -
Distribution. . . . See "CONTACTS"