THE WELCH COMPANY
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S U M M A R Y
DIARY: December 10, 2001 06:42 AM Monday;
Gary responded on alliance to advance SDS and POIMS.
2...Action Items on KM Pending, Progress on Some Issues
.........KM Corporate Planning for Strategic Management
.........Fantastic Dialog and Relationships for Knowledge Management
.........Deployment SDS Creates Environment Grow Culture of Knowledge
.........Linking Communication to POIMS Shows Commitment to SDS, KM
.........Ownership of SDS Provides Path for Using and Developing SDS
.........KM Could Be Developed by Assembling Pieces from Open Source
.........Open Source Can be Pursued through Jack Park's Work on Nexist
.........Publishing Ideas on KM Can be Organized by SDS
.........Attitudes Ignorance Fear Denial Slow Progress Transformation
.........Enabling Forces Expedite Improvement to Culture of Knowledge
.........50 Years Adopt New Way of Working, Enabling Forces Faster
.........New Way Working Takes 50 Years to Adopt Need Enabling Forces
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Gary Wants to Collaborate on KM Development Path
Alliances Communicate on SDS Com Metrics POIMS Critical Marketing Devel Culture of
POIMS Analysis in Relation to KM Existing Work Practices to Create Cu
Johnson, Gary Wants to Develop Dialog on Productive Path
1106 - ..
1107 - Summary/Objective
110801 - Follow up ref SDS A1 0000, ref SDS 97 0000.
110803 - Gary offers constructive comments about using SDS which will increase
110804 - the presence of SDS on the Internet, and so help grow a culture of
110805 - knowledge, essential for accomplishing the shift from IT to KM. We
110806 - need some direct discussion on terms for Gary to use SDS, and we need
110807 - more work on anchoring our communication in POIMS to provide proactive
110808 - enabling forces that supplement cultural changes now occurring, which
110809 - can significantly help people see the benefits of KM. ref SDS 0 T33L
110810 - Gary is thinking about assembling open source tools to create some
110811 - technology he has in mind. Finding the time to work on developing
110812 - ideas for new tools is a very big effort in relation to investing time
110813 - to make a living. ref SDS 0 XU3L There might be a possibility that
110814 - SDS can help Gary publish ideas on using technology to enable good
110815 - management, provided he has time to retool skills to learn SDS and Com
110816 - Metrics. ref SDS 0 0214 Getting all of these enabling forces into
110817 - alignment for developing and deploying technology that lifts
110818 - civilization to a new plateau takes about 50 years. ref SDS 0 R66K
110820 - [On 011212 letter to Gary on pending issues. ref SDS A5 0001
110822 - ..
110823 - [On 011214 Gary called and we set agenda for Gary to contact Morris
110824 - on improving Medit. ref SDS A6 WV7I
110826 - ..
110827 - [On 020924 Gary agreed to work on learning SDS during a break
110828 - between assignments with Aerospace company. ref SDS C8 0001
110830 - ..
110831 - [On 030123 Gary planning to be proactive applying new skills to
110832 - improve management on new assignment at Aerospace company. ref SDS D1 S05L
110834 - ..
110835 - [On 030126 agreement with Gary on using SDS for Com Metrics to help
110836 - Aerospace company on new assignment. ref SDS D2 OA6N
110838 - ..
110839 - [On 040102 annual review shows Gary making progress learning SDS
110840 - and developing Com Metrics skills to help Aerospace company.
110841 - ref SDS D6 0001
110847 - ..
1111 - Progress
111201 - Action Items on KM Pending, Progress on Some Issues
111203 - Received ref DRT 1 0001 from Gary dated 011209 responding to the email
111204 - sent on 011207 that advised of having reviewed Gary's letter,
111205 - ref DRP 3 0001, as shown in the record on 011006, ref SDS 97 0001,
111206 - and, also, included a copy of the letter, ref DIP 6 0001, to Jack Park
111207 - dated 011206, ref SDS A0 0001, that explains a scenario for advancing
111208 - SDS as the core of KM per "next steps" in the record on 011006.
111209 - ref SDS 97 KW6N
111211 - ..
111212 - The letter to Jack proposes a dialog that is fruitful, ref SDS A0
111213 - JP4F, on advancing KM as Gary requested on 011006. ref SDS 97 JQ6K
111215 - ..
111216 - Background on Gary's ideas on KM and discussion about SDS is in the
111217 - record on 011006. ref SDS 97 7L9M
111219 - ..
111220 - Gary's letter does not directly address action items developed from
111221 - his letter on 011006. ref SDS 97 KW6N
111223 - 1. Telephone call to explore personalities, and kick
111224 - around big picture issues.
111226 - [On 011212 follow up letter encourages a call.
111227 - ref SDS A5 N19K
111229 - ..
111230 - 2. Translate Gary's general support of POIMS concepts into a
111231 - specific letter on SDS and POIMS for OHS/DKR. There is
111232 - little likelihood this will help anybody on OHS/DKR, for
111233 - reasons in Gary's letter today, ref DRT 1 01BP, but it
111234 - will give Gary a chance to develop his thinking about SDS
111235 - and POIMS in relation to his view of things and nominal
111236 - objectives of KM and OHS/DKR.
111238 - [On 011212 letter encourages focus on fostering
111239 - culture of knowledge by linking communications to
111240 - POIMS. ref SDS A5 KD6G
111242 - ..
111243 - [On 011214 Gary calls and agrees to do this.
111244 - ref SDS A6 KD6G
111246 - ..
111247 - [On 011222 Gary submits comments on Welch features
111248 - based on review of Welch documents; still need links.
111249 - ref SDS A7 O56M
111251 - ..
111252 - [On 011222 Gary comments on POIMS, does not link to
111253 - specifics. ref SDS A8 O56M
111255 - ..
111256 - [On 020924 sent Gary SDS program for to begin growing
111257 - culture of knowledge by linking writings to POIMS and
111258 - to create more SDS records that demonstrate other
111259 - people can work "intelligently" by performing Com
111260 - Metrics. ref SDS C8 0001
111262 - ..
111263 - 3. Meet for demonstration of SDS, similar to meeting with
111264 - Pat Lincoln at SRI on 100517. ref SDS 40 0001
111266 - [On 011214 Gary is in South Los Angeles, so meeting is
111267 - a little difficult. ref SDS A6 XK6L
111269 - ..
111270 - 4. Develop deployment scenarios for using SDS in Gary's work
111271 - per his point on this matter. ref SDS 0 KA4H
111273 - ..
111274 - 5. Consider development and ownership arrangements to role
111275 - Gary's experience and expertise into SDS capability so he
111276 - has a way to realize his goals for KM, per letter to Jack
111277 - Park on 011206. ref SDS A0 9T5G
111280 - ..
111281 - Gary makes following key points...
111283 - 1. He solved problem looking at SDS records in his browser by
111284 - using Microsoft IE. ref DRT 1 978J (He also sent a separate
111285 - letter on this), which answers the issue in the record on
111286 - 011006. ref SDS 97 TC4H
2 Parts KM Social Skills Dialog Listening KM 2 Parts People kills Le
Reengineering TQM Project Management Human Systems, and Software CPM,
Fantastic Social Contacts is Doing KM
Rhetoric Speech Oral Communication, Leadership TQM Moved to KM
Fantastic Social Networking Functions is KM Work Product, John Malone
Strategic Management Integrated with Projects
Knowledge Management Strategic Management Corporate Planning
Methinks Outliner Being Developed, 011210, Gary
201101 - ..
201102 - KM Corporate Planning for Strategic Management
201103 - Fantastic Dialog and Relationships for Knowledge Management
201106 - Gary continues...
201108 - 2. I belong to a KM egroup at...
201110 - Knowledge-Management-Systems@yahoogroups.com
201112 - ....the members are KM professionals in the sense that KM is a
201113 - direct part of what they do for a living. Their discussions
201114 - all center around corporate strategic planning and all sort of
201115 - corporate level initiatives and almost never any discussion of
201116 - tools that help individuals organize and reorganize what they
201117 - know. This is another example of where I see the KM effort
201118 - having gone wrong. ref DRT 1 799G
201120 - ..
201121 - This group sounds like KMCI folks who promote "fantastic
201122 - relationships," which are vital to every organization and
201123 - to leadership, cited in POIMS, ref OF 1 O87L, as reviewed
201124 - on 010114, ref SDS 64 PY6N, but do not offer any advance
201125 - in productivity necessary for better earnings and stock
201126 - prices.
201128 - ..
201129 - Gary continues....
201131 - Neil Larson is working on a Windows version of his Methinks
201132 - outliner (www.maxthink.net ) that may get me back some of the
201133 - organizing power that I used to use for individual documents,
201134 - but I don't know that it will allow the linking that I
201135 - consider necessary. ref DRT 1 R54J
201137 - On 010924 Morris explained difficulty people are having
201138 - discovering a development path for improving upon IT.
201139 - ref SDS 95 XT5F
201141 - ..
201142 - On 011003 the record over the past two years does not show
201143 - progress toward another form of SDS to perform KM.
201144 - ref SDS 96 SP6G
201146 - [....later today, got a letter commenting favorably on
201147 - SDS for KM. ref SDS A4 0001
Deployment SDS Enable People Discover Through Experience Advantage of
Communicate Build Culture of Knowledge Alliances on SDS Com Metrics P
Bright Stars Communicate on SDS Com Metrics POIMS Critical Marketing
Communicate Build Culture of Knowledge Alliances on SDS Com Metrics P
Culture Knowledge Deployment Experience Using SDS Discover Intelligen
Johnson, Gary Endorses Strategy to Put More Records on Web for People
SDS Ownership Contribute to Development
Johnson, Gary Culture Knowledge Foster People Bump into SDS Records o
551101 - ..
551102 - Deployment SDS Creates Environment Grow Culture of Knowledge
551105 - Gary explains....
551107 - 3. I like the idea of having more SDS on the internet so that
551108 - people will keep "bumping into SDS". ref DRT 1 7G4F
551110 - [On 020108 more SDS records on Internet requires having
551111 - a viable SDS program until a better version is created.
551112 - ref SDS B0 EH6J
551114 - ..
551115 - Deployment of SDS on the job empowers people to experience
551116 - benefits from working intelligently. Experiencing added
551117 - value drives demand to use SDS for saving lives, time and
551118 - money by transformation from information to a culture of
551119 - knowledge. This complements planning above for growing a
551120 - culture of knowledge by enabling people to experience the
551121 - difference between information and knowledge from
551122 - demonstrating SDS practices with records published on the
551123 - Internet and linked to theory in POIMS, ref SDS 0 C56O, as
551124 - shown in the letter to Jack Park, ref DIP 6 2J4K,
551125 - submitted on 011206, ref SDS A0 XJ8J, and planned for the
551126 - business model on 000802. ref SDS 40 2501
551128 - ..
551129 - [On 020217 Gary asks what SDS does that people care
551130 - about? ref SDS B4 425M
551132 - ..
551133 - [On 020924 Gary was sent the SDS program to accomplish
551134 - this objective. ref SDS C8 0001
551136 - ..
551137 - [On 030813 Gary using SDS and develops a record showing
551138 - analysis of demand for marketing SDS. ref SDS D5 0001
551140 - ..
551141 - Another example of this phenomena occurred today, when a
551142 - letter was received strongly endorsing POIMS, based on
551143 - encountering SDS on the Internet without any solicitation
551144 - or effort by Welch, other than to perform daily work.
551145 - ref SDS A4 0001, ref SDS A4 0001
551148 - ..
551149 - Linking Communication to POIMS Shows Commitment to SDS, KM
551150 - Ownership of SDS Provides Path for Using and Developing SDS
551152 - I would like to know more about how SDS actually works, and
551153 - would be more than willing to attempt to integrate it into my
551154 - own efforts if we can work out how best to do that.
551155 - ref DRT 1 RU3G
551157 - As proposed previously, we need to talk about arrangements
551158 - for Gary to use SDS.
551160 - [On 011212 letter to Gary proposes discussion again.
551161 - ref SDS A5 N19K
551163 - ..
551164 - [On 011213 Gary called. ref SDS A6 0001
551166 - ..
551167 - This is accomplished by Gary acquiring ownership in SDS as
551168 - part of the core team for a business to advance the
551169 - technology and exploit emerging market for intelligence,
551170 - evident from the record on 011003, ref SDS 96 EC5N, and
551171 - earlier on 010907, ref SDS 92 KX3L, per enabling forces
551172 - discussed below. ref SDS 0 R66K
551174 - [On 011213 discussed ownership. ref SDS A6 8J4O
551176 - ..
551177 - [On 030126 developed terms for Gary to own SDS.
551178 - ref SDS D2 TB4F
551180 - ..
551181 - Letter to Jack Park on 011206, ref DIP 6 FZ6J, explains
551182 - planning for allocating ownership of SDS to accomplish
551183 - this objective. ref SDS A0 9T5G This offer was made more
551184 - explicit in a follow up letter, ref DIP 7 5S4K, to Jack on
551185 - 011208. ref SDS A2 PG7L
551187 - ..
551188 - Need progress on growing a culture of knowledge by linking
551189 - communications to POIMS that explains intelligence for
551190 - converting information into knowledge, per point 2 above,
551191 - ref SDS 0 C56O, and letter ref DIP 6 9X8K, to Jack on
551192 - 011206. ref SDS A0 JP4F
551194 - [On 011222 Gary submits letter that quotes from Welch
551195 - publications, but does not link anything. ref SDS A7
551196 - O56M
551198 - ..
551199 - [On 020213 Gary's correspondence contains links using
551200 - addressability in Knowledge Space and created with
551201 - Microsoft Word and Outlook. ref SDS B3 DW9I
551203 - ..
551204 - [On 020213 Gary links to POIMS to inquire about meaning
551205 - of "intelligence." ref SDS B3 425M
551207 - ..
551208 - [On 020315 Gary explains problems managing projects,
551209 - but does not correlate solutions to SDS and Com
551210 - Metrics. ref SDS B5 4E4J
551212 - ..
551213 - [On 020618 Gary reported SDS explicit links make
551214 - linking to specific segments of Knowledge Space fast
551215 - and easy for verifying accuracy and expanding span of
551216 - attention; and so explaining and demonstrating this
551217 - benefit changes attitudes about using good management.
551218 - ref SDS C0 MU6H
551220 - ..
551221 - [On 020905 Stuart Harrrow at DCMA to notify colleagues
551222 - at DOD about advancing from information to a culture of
551223 - knowledge by linking communication to POIMS.
551224 - ref SDS C5 LM3F
551226 - ..
551227 - [On 021126 Gary using SDS, next step is to link daily
551228 - work into POIMS and other Com Metrics publications.
551229 - ref SDS D0 A15L and ref SDS D0 8RXW
551231 - ..
551232 - [On 030316 discussed need for visibility of SDS, POIMS
551233 - and NWO in professional writing to grow a culture of
551234 - knowledge. ref SDS D3 U46N
551237 - ..
551238 - Gary concludes...
551240 - Let's keep in touch and see if there isn't something that can
551241 - be done to bring about the kinds of tools we need and want.
551242 - ref DRT 1 1332
551244 - ..
551245 - This addresses action items 4 and 5 from the record on 011006.
551246 - ref SDS 97 KE5G
Open Source May Have Capabilities Gary Can Assemble to Support KM
560401 - ..
560402 - KM Could Be Developed by Assembling Pieces from Open Source
560403 - Open Source Can be Pursued through Jack Park's Work on Nexist
560406 - Gary explains....
560408 - I am hesitant to tackle the development of a personal
560409 - organizational tool on my own, but there remains the
560410 - possibility that there are enough pieces in Open Source to
560411 - provide enough of a leg up to make it possible. It certainly
560412 - doesn't seem that I am going to get there unless I do much of
560413 - it myself or influence some effort that is moving in that
560414 - direction. ref DRT 1 XU3L
560415 - ..
560416 - Gary might want to collaborate with Jack Park, who
560417 - is developing Nexist for open source, and seems to be
560418 - making good progress, as discussed on 011208. ref SDS A2
560419 - F84J and ref SDS A2 R69O
560421 - ..
560422 - Open source challenges were recently reviewed with Doug
560423 - Engelbart on 011120. ref SDS 99 VY6H
560425 - ..
560426 - It might be useful to role Gary's ideas into an effort
560427 - that refines SDS, which has an established track record of
560428 - producing KM work product for 20 years.
Publish Gary's Ideas on KM
570401 - ..
570402 - Publishing Ideas on KM Can be Organized by SDS
570405 - Gary continues....
570407 - I need to start publishing my ideas even if only to get them
570408 - better organized and out of my head. I have been saying this
570409 - for years and still haven't made the start on it that I need.
570410 - I intend to try again soon. The tools I have are somewhat
570411 - better than they were, though not great. It seems that the
570412 - tools are the best I am likely to get soon, so I just need to
570413 - get at it. ref DRT 1 0214
570415 - SDS may already have Gary's ideas organized in a way that
570416 - would help him publish, as seen by this record.
570418 - ..
570419 - [On 020114 Gary presents this objective again. ref SDS B1
570420 - FT5L
570422 - ..
570423 - [On 020714 ask Gary for comments on writing a book on SDS,
570424 - POIMS and Com Metrics. ref SDS C1 PQ6M
570426 - ..
570427 - [On 020716 Gary submits ideas for writing a book on
570428 - management. ref SDS C2 JG8K
Sunshine Profits Money Coming In Times are Good Resist Improvement N
Improve Risisted Disruptive Tecnology Overcome Fear Paradigm Blocks
Change Buy In Overcome Resistance Essential in Beginning
Mouse Trap Better Usefulness Does Not Immediatley Cause World to Bea
Denial Overkill Enables Addiction Bad Habits Existing Skills Harm Pr
Care About Intelligence National Security Survival Performance Excee
Valley of Death Leaders Overcome Fear, Ignorance, Denial, Andy Grove
Enabling Forces SDS Makes IT Productive Convert Informtion into Know
Rececession Enables Executives to Consider Reengineer Enterprise Man
Culture Knowledge Transitions Foraging on Information in Garden of E
Improve One Way or the Other If Managers Won't Change Must Change Ma
Future Shock Culture Changes Faster than People Can Absorb Change, T
50 Years Adopt New Way Working Buckminster Fuller SDS Conflicts Comm
Enabling Forces Change Improvement KM Culture Knowledge Give Up on I
Improvement 50 Years Adopt New Way Working Buckmeister Fuller SDS Co
SDS Use Buy Try Customer Need Terms for Use that Protect Welch
Intelligence Overwhelming Overkill Shocking Not Necessary for Succes
Front-end Investment Difficult Managers to Make, Wideman
Inexperience Causes Fear, Denial Cannot Afford to Save Money Not Eno
Specify Good Management Contract Requirements Because Nobody is Ever
Paradigm Shift Hard Sell Because People Fear Untried Costly Solution
892401 - ..
892402 - Attitudes Ignorance Fear Denial Slow Progress Transformation
892403 - Enabling Forces Expedite Improvement to Culture of Knowledge
892404 - 50 Years Adopt New Way of Working, Enabling Forces Faster
892405 - New Way Working Takes 50 Years to Adopt Need Enabling Forces
892407 - Buckminster Fuller was convinced that it takes 50 years for a
892408 - new paradigm to be adopted. By contrast, an incremental but
892409 - substantial upgrade can be adopted extremely rapidly - DVD
892410 - recordings are the most rapidly adopted technology in history.
892412 - ..
892413 - Research on the Internet found the following quote...
892415 - http://www.cjfearnley.com/fuller-faq-6.html
892417 - ..
892418 - ...after studying... timelags...in various industries
892419 - between the inception of an idea and its practical
892420 - application (the most egregious of which, 50 years...
892421 - in the housing/construction industries), that he wanted
892422 - to live his lifeplan 50 years out from the rest of
892423 - humanity, thereby avoiding the carping of the critics:
892424 - ``I do not care that I am not understood, but I do not
892425 - like to be misunderstood.'' (rough paraphrase.)
892427 - ..
892428 - Aligns with Professor Ransdell's point reported on 000716
892429 - that Com Metrics solves a problem of management science
892430 - that has eluded thinkers and practitioners since the 17th
892431 - century. So, patience and persistence are required. Joe
892432 - urged not to get discouraged by slow acceptance,
892433 - ref SDS 39 7838, perhaps having in mind the long gestation
892434 - period for literacy from approximately 700 BC to about
892435 - 1850 when a cultural paradigm shift led to universal
892436 - education, leading to an exponential rise in civilization,
892437 - reviewed on 991108. ref SDS 20 7048
892439 - [On 040312 professor Schombert cites Thomas Khun
892440 - noting paradigms, belief, faith in existing ideas
892441 - block consideration of new ideas until people gain
892442 - experience to create grudging acceptance, then a new
892443 - paradigm forms. ref SDS D9 3D7F
892445 - ..
892446 - [On 051113 prevailing paradigm paradox culture resists
892447 - new ideas, tools, and methods; experts, establishment
892448 - professional organizations avoid reasoned consideration
892449 - because pressure to maintain revenues selling existing
892450 - capabilities combine with ignorance, fear, and denial,
892451 - everyone is afraid to go first to release the power of
892452 - the Genie in the Bottle, illustrated by Tesla,
892453 - Atanasoff, Mauchly, et al. ref SDS E5 GI6M
892455 - ..
892456 - On 990305 review showed why new ideas take a long time to
892457 - be accepted. ref SDS 15 KV81 Cultural forces encourage
892458 - conformity within bureaucracy that discourages people from
892459 - experimenting to discover stronger solutions, shown on
892460 - 990527. ref SDS 17 1233 The core problem found by
892461 - analysis on 010924 is that "experiencing" a new way of
892462 - working is resisted by lack of "experience" -- it's a
892463 - dilemma, an innovation loop, that slows transformation to
892464 - Com Metrics. ref SDS 95 JS6G Bureaucracy that denies
892465 - opportunity to experiement can only get better at what
892466 - people are already doing, and is cut off from doing
892467 - anything better, thereby dooming the organization to
892468 - obsolecense, noted by Clay Christensen in his book on
892469 - disruptive technology, reviewed on 990527. ref SDS 17 KS4O
892471 - [On 040229 waiting for water to boil transformation
892472 - frustrating takes courage leadership broader vision.
892473 - ref SDS D8 JB63
892475 - ..
892476 - [On 040621 misleading advertising Knowledge Management
892477 - seminar rejecting linear mechanistic reasoning with
892478 - alphabet technology for a "textual approach," and
892479 - presenting "conversation" for learning from the
892480 - future, illustrates "noise" that reduces customer
892481 - awareness of effective solutions. ref SDS E0 746M
892483 - ..
892484 - [On 040802 Gary does not have enough time to work on
892485 - explaining SDS support for "intelligence" in an ASB
892486 - filing to set a standard for using SDS at Aerospace company.
892487 - ref SDS E1 0001
892489 - ..
892490 - [On 041110 despair, frustration slow progress on
892491 - transformation. ref SDS E3 WH9I and ref SDS E3 KN8V
892493 - ..
892494 - On 950911 Milton Friedman described the "Tyranny of Status
892495 - Quo" can be overcome by empowerment for continual
892496 - learning. ref SDS 7 OG8L Andy Grove concurs, calling for
892497 - learning through continual experimenting and pilot testing
892498 - to discover methods and tools that save time and money,
892499 - reviewed on 980307. ref SDS 13 3416 Grove, however, cites
892500 - executive attitudes that loathe improvement. ref SDS 14
892501 - 1657 Later on 990505 Jason Yuen supported Grove's
892502 - analysis, citing experience, working on the project to
892503 - expand the San Francisco International Airport, shows that
892504 - attitudes must change before people will experiment using
892505 - Communication Metrics to save time and money. Doug
892506 - Engelbart calls for an ABC management policy that enables
892507 - continual improvement, reviewed on 991222. ref SDS 21 5187
892508 - and specifically "C" activity; review does not suggest a
892509 - remedy for empowering people to overcome ignorance that
892510 - spawns attitudes of fear and denial that resist
892511 - improvement. ref SDS 21 N65J
892513 - [On 020522 Gary worries attitudes must change for the
892514 - government to empower contractors to use good
892515 - management practices required by FAR. ref SDS B8 FL5H
892516 - and ref SDS B8 UB4M
892518 - ..
892519 - [On 030708 movie Gladiator shows a scene where Caesar
892520 - says that understanding "republic" and "democracy" is
892521 - fragile, because in the beginning, until people gain
892522 - experience, the meaning of concepts and practices that
892523 - enable a new way of working, like SDS, is only
892524 - minimal, fragmentary and occassional, like whispers
892525 - that are barely heard. ref SDS D4 WZ7N
892527 - ..
892528 - [On 040214 Gary cites Howard Aiken supporting history
892529 - showing people stealing good ideas is a very low risk,
892530 - because "good" ideas come dressed in coveralls and
892531 - look like work to overcome powerful cultural forces
892532 - that resist improvement of the status quo. ref SDS D7
892533 - N87M
892535 - ..
892536 - [On 040813 movie Command Decision illustrates why
892537 - improvement takes a long time because transformation
892538 - is resisted by powerful cultural forces. ref SDS E2
892539 - IU6U
892541 - ..
892542 - [On 050414 medical management example health care slow
892543 - improvement because misconceptions emotional response
892544 - represses transformation to culture of knowledge.
892545 - ref SDS E4 W54G
892547 - ..
892548 - [On 040312 professor Schombert cites Thomas Khun
892549 - noting paradigms, belief, faith in existing ideas
892550 - block consideration of new ideas until people gain
892551 - experience to create grudging acceptance, then a new
892552 - paradigm forms. ref SDS D9 3D7F
892554 - ..
892555 - Analysis on 000425 indicates SDS is a unique solution for
892556 - personal and organizational memory, ref SDS 32 0480, as
892557 - explained in POIMS, ref OF 1 1X6G, and is produced by
892558 - using the eight (8) steps of Communication Metrics listed
892559 - on 001219. ref SDS 56 4W4L On 970222 Bill Gates and Larry
892560 - Ellison set industry objectives for advancing beyond
892561 - popular information technology (IT). ref SDS 12 8529
892562 - Three (3) years later, research at SRI reported slow
892563 - progress at Microsoft, Oracle and in the broader market on
892564 - advancing beyond information technology (IT). ref SDS 25
892565 - 4877
892567 - [On 020608 IBM research reports colloboration tools
892568 - aimed at enabling support for "knowledge" have failed.
892569 - ref SDS B9 ZN6I
892571 - ..
892572 - [On 021108 Bill Gates reported a new project to make
892573 - Microsoft programs productive by integrating commands,
892574 - ref SDS C9 EFBE, so that finding information is fast
892575 - and easy. ref SDS C9 EF5I
892577 - ..
892578 - Slow progress improving productivity of popular software
892579 - was corroborated on 000420, ref SDS 29 4911, and reviewed,
892580 - again, a few months ago, on 011003. ref SDS 96 QX8Q In
892581 - turn, difficulty achieving a breakthrough design to
892582 - improve the IT paradigm, creates market psychology and
892583 - strong cultural attitudes of denial, causing people to
892584 - give up, noted by Peter Drucker, reviewed on 931130.
892585 - ref SDS 5 3851 As a result, on 011003 scientists, experts
892586 - and engineers report having no clues on how to create
892587 - technology to support the power of knowledge, because this
892588 - is a big step above mere "information" along the scale of
892589 - human cognition. ref SDS 96 QX8Q This frustration breeds
892590 - feelings that a solution is beyond reach, and so people
892591 - withdraw in disbelief and denial, refusing even to try SDS
892592 - work product for organizational memory, explained in
892593 - POIMS, ref OF 1 2300, because, as Andy Grove notes,
892594 - executives are afraid to think about the magnitude of
892595 - problems caused by new realities that are rapidly making
892596 - popular solutions obsolete that brought prior success,
892597 - reported on 980307. ref SDS 14 1657 The only way to
892598 - overcome cultural dynamics that resist improvement is for
892599 - people to gain experience with organizational memory by
892600 - experimenting for a period of time, so that SDS becomes a
892601 - familiar way of working using the eight (8) steps for Com
892602 - Metrics, listed on 001219. ref SDS 56 4W4L
892604 - [On 020131 Secretary of Defense Donald Rumsfeld notes
892605 - powerful cultural forces resist transformation that
892606 - make it seem that people don't care about improvement,
892607 - ref SDS B2 G15V; but urges persistence to help people
892608 - change, ref SDS B2 6L5K, in order to meet challenges
892609 - of new realities. ref SDS B2 QE4H
892611 - ..
892612 - [On 020217 Gary asks why people who had successful
892613 - experience with SDS stopped this support? ref SDS B4
892614 - JE6K
892616 - ..
892617 - [On 020812 KM experts don't use explicit links to
892618 - create a connected record of knowledge showing cause
892619 - and effect. ref SDS C3 TV9K
892621 - ..
892622 - [On 020820 people don't want information that is
892623 - linked, and don't want to help create a connected
892624 - record by investing a few seconds to use explicit
892625 - links in SDS work product; instead people change the
892626 - definition and objectives of KM. ref SDS C4 I75F
892628 - ..
892629 - [On 020920 KM executive prefers using IT for
892630 - performing KM. ref SDS C6 5Y8I
892632 - ..
892633 - [On 030708 movie Gladiator shows a scene where Caesar
892634 - says that understanding "republic" and "democracy" is
892635 - fragile, because in the beginning, until people gain
892636 - experience, the meaning of concepts and practices that
892637 - enable a new way of working, like SDS, is only
892638 - minimal, fragmentary and occassional, like whispers
892639 - that are barely heard. ref SDS D4 WZ7N
892641 - ..
892642 - For one thing, people feel "knowledge" comes from formal
892643 - education, and "information" valued on the job that seems
892644 - to bring immediate rewards. ref SDS 17 SY4K Ignorance
892645 - about the value of converting information into knowledge
892646 - breeds fear and denial that improvement is needed or
892647 - possible, so that people can continue working on familiar
892648 - things in familiar ways, noted by Andy Grove from review
892649 - of his book on 980307. ref SDS 13 3740
892651 - [On 020920 Jack Park explains resistance to enabling
892652 - powerful people to improve. ref SDS C7 N44O
892654 - ..
892655 - Tom Landauer explains the evolution of markets to produce
892656 - more useful products is fitful and slow because markets
892657 - compete on many factors besides usefulness. ref SDS 6
892658 - 2004
892660 - [On 020415 example manager's proposal to use SDS for
892661 - Com Metrics being rejected by company executives.
892662 - ref SDS B7 5N3M
892664 - ..
892665 - Lynn Conway reported struggles to gain acceptance of new
892666 - methods for VLSI chip design that were considered unsound,
892667 - and change the industry to consider them to be sound
892668 - methods, which then enabled the personal computer market
892669 - to grow, reported on 960612. ref SDS 11 1368
892671 - ..
892672 - CPM planning methods required 40 years to become industry
892673 - standards, reviewed on 960529. ref SDS 10 7737
892675 - ..
892676 - Later today, discussed Gary's point with Doug Engelbart on
892677 - need for critical mass of enabling forces to improve work
892678 - practices by moving from information to a culture of
892679 - knowledge. ref SDS A3 PL6O
892681 - ..
892682 - Since Doug has been working for 50 years on improving
892683 - things, ref SDS A3 NF5N, perhaps enabling forces are now
892684 - forming.
892686 - ..
892687 - Powerful cultural forces that enable improvement were
892688 - discussed with Doug on 011120. ref SDS 99 H67I
892690 - ..
892691 - In addition, proactive steps people can to take to aid
892692 - cultural forces include giving people experience with SDS
892693 - that overcomes ignorance, fear and denial, noted by Gary,
892694 - above. ref SDS 0 9H6H
892696 - ..
892697 - On 960105 Max Blodgett proposed specifying Com Metrics in
892698 - contracts to encourage people to improve the work, similar
892699 - to the way CPM had to be specified for many years, and
892700 - later integrating schedule and cost control, in order to
892701 - get people to adopt these improvements. ref SDS 9 1008
892702 - Gary's letter on 011006 showed evidence that supports
892703 - Fuller's argument today.
892705 - ..
892706 - Expediting the move from information to a culture of
892707 - knowledge requires people, like Gary, who grasp this
892708 - opportunity to help others see the same vision by linking
892709 - communication to POIMS so there is a foundation on which
892710 - to build understanding in relation to SDS records on the
892711 - Internet, per letter, ref DIP 6 9X8K, to Jack on 011206.
892712 - ref SDS A0 JP4F Gary has sensed this in his letter per
892713 - above, explaining advantage of putting more SDS records on
892714 - the Internet. ref SDS 0 9H6H Progress requires using this
892715 - asset to mobilize a range of enabling forces that
892716 - facilitate improvement.
892718 - ..
892719 - [On 020106 Gary feels redundant links to internal
892720 - anchors would make it fast and easy to cite the
892721 - record, ref SDS A9 W69L, and encourage transformation
892722 - to good management noted by Jack Park on 010908.
892723 - ref SDS 93 YF3I
892725 - ..
892726 - [On 020320 added feature of linking to anchors with 2
892727 - dots that facilitate linking the record for building a
892728 - culture of knowledge. ref SDS B6 TP6G
892730 - ..
892731 - [On 040802 Gary does not have enough time to work on
892732 - explaining SDS support for "intelligence" in an ASB
892733 - filing to set a standard for using SDS at Aerospace company.
892734 - ref SDS E1 0001
892736 - ..
892737 - [On 040312 professor Schombert cites Thomas Khun
892738 - noting paradigms, belief, faith in existing ideas
892739 - block consideration of new ideas until people gain
892740 - experience to create grudging acceptance, then a new
892741 - paradigm forms. ref SDS D9 3D7F