THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: November 20, 2001 08:49 PM Tuesday; Rod Welch

Called Doug Engelbart about deploying KM large or small organizations.

1...Summary/Objective
2...We noted recent enabling forces that give impetetus to acceptance for


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CONTACTS 
0201 - Bootstrap Institute
020101 - Mr. Douglas C. Engelbart, Ph.D.

SUBJECTS
Speaking Trip to England, Londong Successful
KM Deployment Difficult in Large Organizations but More Productive Be
Dilemma Faith in IT Causes Fear Intelligence Deployment SDS Experienc
Improvement Difficult to Start Big Organizations But Once Started Big
Faith Gain Experience to Invest Limited Time Nobody Has Experience or
Enabling Forces Gathering for Breakthrough of Acceptance Adding Intel
Breakthrough Acceptance Adding Intelligence to Daily Work Practice En
Customers Ready Killer App SDS Solves Hopeless Quagmire Information O
Engelbart, Doug Telecon Economy Downturn Good News People Desparate W

2411 -
2411 -    ..
2412 - Summary/Objective
2413 -
241301 - Follow up ref SDS 25 0000, ref SDS 24 0000.
241302 -
241303 - Wished Doug and his family happy Thanksgiving and happy holidays.
241305 -  ..
241306 - Doug said he was well received on his recent speaking trip to England.
241307 - He visited three (3) cities, including London.
241309 -  ..
241310 - We discussed Gary Johnson's letter on 011006 expressing optimisim
241311 - about KM improving productivity for small groups, but is very
241312 - discouraged about improving large organizations. ref SDS 35 MO6F
241314 -  ..
241315 - Doug seemed to indicate his experience at McDonald Douglas in the 70s
241316 - reflects experience using SDS in the 80s and the 90s that shows big
241317 - organizations provide endless opportunity for improvement, if it is
241318 - ever possible to overcome resistance to deployment, also, reported on
241319 - 011006. ref SDS 35 W56K
241320 - ..
241321 - Doug was encouraged by Gary's interest in advancing KM.
241322 - ref SDS 35 JQ6K
241324 -  ..
241325 - Otherwise there is not a lot that is encouraging about this past year.
241327 -  ..
241328 - We reviewed difficulty helping big organizations where too many people
241329 - having problems, reported on 001207, ref SDS 19 V54M, are inocculated
241330 - by success from getting help to discover the opportunity of using
241331 - "intelligence," cited by Morris on 890809. ref SDS 1 U87H
241333 -  ..
241334 - Doug remains strongly conviced an evolutionary process beginning with
241335 - software development can advance KM, as proposed in the meeting at SRI
241336 - on 000406. ref SDS 7 5078
241338 -  ..
241339 - I concurred in part citing efforts to get Morris to work on SDS....
241340 -
241341 -     Most qualified to develop KM design.......000531, ref SDS 8 EC9H
241342 -     Architecture thinking and computers.......000624, ref SDS 9 HX9K
241343 -     Customers don't care about intelligence...000706, ref SDS 10 AR4J
241344 -
241345 - ....and more recently on 011101 to get Pat Lincoln to learn SDS.
241346 - ref SDS 37 HL6H
241348 -  ..
241349 - Morris is afraid that learning SDS to advance KM requires a very big
241350 - effort, based on past difficulties understanding SDS design, reported
241351 - on 920215, ref SDS 2 5820, and that there is not a big enough market
241352 - to make the effort worthwhile, as discussed on 010720. ref SDS 27 OB8F
241353 - As well, it may not be fair to Pat and to SRI to put Pat in the
241354 - position of learning how to do KM, and then not being able to tell
241355 - others, when his job is to advance computer science at SRI.
241357 -  ..
241358 - Explained current efforts sending a letter on 011004 to get Gary
241359 - Johnson going, ref SDS 34 T86O, and Gary's response a few days later
241360 - on 011006 indicating willingness to discuss it. ref SDS 35 0001
241362 -  ..
241363 - Doug noted open source is essential because no organization has the
241364 - resources needed to accomplish an effective KM capability.  That has a
241365 - popular egalitarian ring, but only individuals discover things, though
241366 - merely making the final assembly of a long chain of prior insights.
241368 -  ..
241369 - The record on 011003 shows lack of progress on KM by Microsoft, IBM,
241370 - Oracle, SRI, LANL and everyone else. ref SDS 33 SP6G  There is no
241371 - record of advance in open source or otherwise.
241373 -  ..
241374 - We reviewed the record on 001017 showing SDS enables KM work product.
241375 - ref SDS 13 1575  Doug recalled noting on 001027 that SDS is effective,
241376 - ref SDS 15 XR3H, and proposed during the meeting at SRI on 001017 to
241377 - show open source can improve SDS. ref SDS 13 3960
241378 -
241379 -     [On 011210 Doug explained SDS is a unique, comprehensive system
241380 -     with associated work methodologies. ref SDS 44 JL5I
241382 -  ..
241383 - Open source works for things people know how to do, like information
241384 - technology for operating systems, email, wordprocessing, spreadsheets
241385 - and XML for which life experience and training in school demonstrate
241386 - what to create.  The architecture of human thought is hidden, so in
241387 - order for open source to be effective, there needs to be an underlying
241388 - core design put in place providing a path that enables people to get
241389 - out of the box for IT and into the box of KM, per Eric Armstrong's
241390 - letter on 000208. ref SDS 6 8960  This requires a breakthrough design
241391 - by an individual, not a committee.
241393 -  ..
241394 - Out of the box thinking was discussed recently on 011102. ref SDS 38
241395 - WP8K, needs leadership with a broader vision. ref SDS 38 UG6F
241397 -  ..
241398 - Doug feels the spec for Hyperscope submitted on 001025 provides a path
241399 - for open source development. ref SDS 14 G3W8
241401 -  ..
241402 - We considered the record showing few people have reviewed Doug's OHS
241403 - Launch Plan, per our telecon on 001027, ref SDS 15 OH9N, and none of
241404 - the computer programmers advocating open source development on OHS/DKR
241405 - have made progress....
241406 -
241407 -     Jack Park problem harder than expected...001030, ref SDS 16 ADK2
241408 -     Open source people do what they want.....001012, ref SDS 12 PT5M
241409 -     Overwhelming tendency bad management.....001101, ref SDS 17 4O5K
241410 -     Eric Armstrong concurred.................001127. ref SDS 18 TN4J
241411 -     Eugene Kim's dialog maps not effective...010916, ref SDS 32 4J4J
241412 -     Eric giving up, hopeless quagmire........011003, ref SDS 33 EC5N
241413 -     Jack feels clueless about solution.......011003, ref SDS 33 O74L
241415 -  ..
241416 - Doug commented that I seem discouraged, and asked about indications
241417 - for progress?
241418 -
241419 -     [On 011210 Gary Johnson who has shown strong insight about core KM
241420 -     issues is interested in developing KM tools by assembling open
241421 -     source features. ref SDS 43 XU3L
241422 -
241424 -  ..
241425 - We noted recent enabling forces that give impetetus to acceptance for
241426 - a breakthrough adding intelligence to management, set out in the
241427 - record on 011006 reviewing Gary Johnson's letter, ref SDS 35 R65O, and
241428 - the letter from Eric Armstrong on 011003. ref SDS 33 O76L
241430 -  ..
241431 - Enabling forces bring recognition to a large share of the market place
241432 - of a big problem, feeling helpless using existing capabilities, and
241433 - recognition that a solution obviously works, i.e., yields self-evident
241434 - benefits.  These conditions are coming into alignment for SDS.....
241435 -
241436 -     Productivity needs intelligence...........001207, ref SDS 19 0001
241437 -     IT funding cut by management..............010712, ref SDS 26 ZR5G
241438 -     National security needs intelligence......010911, ref SDS 29 0001
241439 -     Economy needs productivity big problem....011031, ref SDS 36 0001
241440 -     Job loses need earnings big problem.......011102, ref SDS 39 0001
241441 -     Enron collapse, auditing fails............011109, ref SDS 40 0001
241442 -     Bad management, laziness big problems.....010908, ref SDS 28 YF5O
241443 -     Email killer App - kills productivity
241444 -     earnings, stock prices, grows demand
241445 -     for adding intelligence to information....010908, ref SDS 28 L27L
241446 -     Can't find anything need intelligence.....011003, ref SDS 33 EC5N
241447 -     IT hopeless quagmire information overload.011003, ref SDS 33 EC5N
241448 -     SDS intelligence adds value...............010913, ref SDS 30 1U3O
241449 -     Intelligence amazing obviously works......010916, ref SDS 31 0001
241451 -        ..
241452 -       [On 020116 meltdown of economy grows demand for intelligence.
241453 -       ref SDS 45 0001
241455 -        ..
241456 -       [On 020130 Morris seems to indicate that meltdown of economy
241457 -       does not encourage managers to improve the work. ref SDS 46 I84G
241459 -        ..
241460 -       [On 020301 weblogs, journals and outlining are enbling forces
241461 -       that help people understand value of SDS for transformation from
241462 -       information to a culture of knowledge. ref SDS 47 UUUP
241464 -        ..
241465 -       [On 030611 Jerry Nord proposes developing training and
241466 -       deployment program for SDS to perform Com Metrics. ref SDS 48
241467 -       01WR
241469 -  ..
241470 - We discussed Gary Johnson's reference on 011006 to Doug's view that
241471 - deployment is critical for advancing KM. ref SDS 35 KA4H  Until people
241472 - gain experience using SDS, there will not likely be meaningful work to
241473 - advance KM, based on experience the past several years reported on
241474 - 011003. ref SDS 33 DG4N
241475 -
241476 -     [On 011210 Gary concurred with idea to put more SDS records on the
241477 -     Internet as an enabling force that educates people about how to
241478 -     generate intelligence, ref SDS 43 9H6H, Gary notes research
241479 -     indicaing 50 years is required to adopt new paradigm, ref SDS 43
241480 -     R66K, later the same day Doug reports he has been working on it
241481 -     for 50 years, so maybe we are near to reaching a critical mass
241482 -     that will allow latent demand to emerge as a new big market force
241483 -     of actual demand. ref SDS 44 PL6O
241485 -  ..
241486 - Doug concurred pilot testing to learn KM is a critical step, see his
241487 - 1992 paper reviewed on 991222. ref SDS 5 5402
241489 -  ..
241490 - Wished Doug well again for the holidays.  He thanked me for the call.
241492 -  ..
241493 - Submitted ref DIT 1 0001 to OHS/DKR team wishing everyone happy
241494 - Thanksgiving and holidays.
241495 -
241496 -     [On 011125 Henry van Eyken submits ideas for online publication
241497 -     that could foster culture of knowledge that enables deployment.
241498 -     ref SDS 41 OR3N
241500 -      ..
241501 -     [On 011202 letter to Henry offers to consider Henry's initiative.
241502 -     ref SDS 42 OR3N
241503 -
241504 -
241505 -
241506 -
241507 -
241508 -
241509 -
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2416 -
Distribution. . . . See "CONTACTS"