THE WELCH COMPANY
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S U M M A R Y
DIARY: October 27, 2000 09:07 AM Friday;
Called Doug Engelbart on OHS Launch Plan; favorable comments on SDS.
2...SDS Supports Intelligence Cycle that Makes Management Fast and Easy
3...Limited Bandwidth Prevents People Discovering the Power of Knowledge
4...Linking Will Never Work and Would Not Be Useful Paradigm Paradox
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0201 - Bootstrap Institute
020101 - Mr. Douglas C. Engelbart, Ph.D.
OHS Linking Procedures, Doug Engelbart
Welch Submitted Comments Linked into OHS Launch Plan
SDS Best KM Program
Comments Requested Using Anchors in Launch Plan
SDS Best KM Technology, Doug Engelbart
Addressable Docs No Links to OHS Launch Plan
Bandwidth Think Not Enough Time for Communication Metrics
SDS Supports KM, Doug Engelbart
Engelbart, Doug Reports Nobody Submitted Comments Linked to Addressab
People Will Object to Links Despite Benefits of Intelligence in a Con
Organizational Memory Resisted Links Sharing Information Loses Compet
2513 - ..
2514 - Summary/Objective
251501 - Follow up ref SDS 23 G3W8.
251503 - Called Doug to let him know that Millie and I cannot attend the social
251504 - event he is planning next week, reported in the meeting on 001017,
251505 - ref SDS 20 A28K, and which is set out in a Post Script of the letter
251506 - to Doug yesterday. ref DIP 2 K69I
251508 - ..
251509 - Doug has received the letter, ref DIP 2 0001, commenting on the OHS
251510 - launch plan, ref DRP 1 0002, which he submitted to the team yesterday.
251511 - ref SDS 23 G3W8 Doug appreciated getting links in the analysis that
251512 - referenced back to specific issues in his OHS Launch Plan, since he
251513 - requested links in his transmittal letter issued on 001025,
251514 - ref SDS 23 00VU, and which implemented his initial goals for the
251515 - OHS/DKR project team, presented in his letter to the team on 000405.
251516 - ref SDS 10 2484
251518 - ..
251519 - Doug was disappointed that nobody else on the project team has
251520 - submitted comments of any kind on the OHS/DKR launch plan. He said it
251521 - took a lot work to put explicit links in the Launch Plan that
251522 - facilitates creating connections.
251524 - ..
251525 - This aligns with experience reported on 000420 that the CRIT team
251526 - failed to use the tools developed to improve knowledge work, because
251527 - doing information work seemed faster and easier. ref SDS 12 4911
251529 - [On 001101 article reports documentation is hard to get on
251530 - projects. ref SDS 25 NG3J
251532 - ..
251533 - [On 001126 Eugene Kim recommended that the OHS/DKR people learn
251534 - Knowledge Mangement by working harder using information technology
251535 - rather than use SDS. ref SDS 29 4E3X
251537 - ..
251538 - [On 010908 Jack Park explained the appeal of "fools gold" using
251539 - information technology that resists advancing to knowledge tools
251540 - for saving time and money, because doing nothing is fast and
251541 - easier than using links to verify accuracy. ref SDS 32 YF5O
251543 - ..
251544 - [On 010916 Eric Armstrong reports SDS enables amazing memory with
251545 - mechanisms that obviusly work for finding everything. ref SDS 33
251546 - 0001
251548 - ..
251549 - [On 010916 Eric Armstrong worried that nobody can find anything
251550 - using information technology that everyboyd likes. ref SDS 34 KA6H
251552 - ..
251553 - [On 020820 Murray Altheim reported people fail to use
251554 - explicit links, ref SDS 38 UV6G, because accuracy for
251555 - communication takes too much effort without SDS, ref SDS 39
251556 - VN6H; experts who promoted purple numbers all seem to have
251557 - given up adding granular addressability for working
251558 - intelligently. ref SDS 38 0K64
251560 - ..
251561 - [On 070831 report purple numbers abandoned because using
251562 - explicit links to improve accuracy of daily work takes too
251563 - much time finding sources to link. ref SDS 43 FM3F
251565 - ..
251566 - Today, we considered the challenge people face due to culture and
251567 - limited time that prevents linking to source material, which has been
251568 - a big objective of the project, under analysis in the record on
251569 - 001025. ref SDS 23 065J and ref SDS 23 D3W8
251573 - ..
251574 - SDS Supports Intelligence Cycle that Makes Management Fast and Easy
251575 - Limited Bandwidth Prevents People Discovering the Power of Knowledge
251577 - Doug explained that limited bandwidth makes it difficult for people to
251578 - practice linking back to original sources, as he requested in his
251579 - letter on 001025. ref SDS 23 00VU
251581 - ..
251582 - Without experience creating and using links, people cannot discover
251583 - the value of a connected record for saving time and money by
251584 - converting information into knowledge of cause and effect. On 000223
251585 - Doug reported in a letter on challenges of limited bandwidth when
251586 - information overload prevents people from using good management
251587 - because there is not enough time to think. ref SDS 7 PO9Q
251589 - ..
251590 - Doug said another problem is the time it takes to create links. He
251591 - asked how the SDS record reviewing the Launch Plan for OHS/DKR can
251592 - have so many links? He said that as an exercise, he took a few
251593 - minutes and counted about 350 links. If each link takes 5 minutes,
251594 - which he feels is fast for finding the source, and building the link,
251595 - that would be 1,750 minutes, which is about 30 hours.
251597 - ..
251598 - The SDS program reduces this to about 30 minutes, also, illustrated
251599 - by this record.
251601 - ..
251602 - Today, Doug indicated SDS is the best knowledge tool system he has
251603 - seen for turning out well connected work product. He noted this is a
251604 - big achievement based on difficulties people have encountered over the
251605 - past 40 years trying to improve knowledge work. We reviewed Professor
251606 - Ransdell's comments along the same line reported on 000716.
251607 - ref SDS 14 7838 Doug liked suggestions in the record on 001025 to add
251608 - a summary tying the Launch Plan to goals in his 1992 paper for an ABC
251609 - model of improvment using collaboration for collective IQ. ref SDS 23
251610 - BDU6
251612 - ..
251613 - Doug's favorable views today on SDS align with Eric Armstrong's letter
251614 - on 000824 reporting that Doug proposed using the SDS design for
251615 - creating an OHS/DKR program. ref SDS 16 PU5N On 991025 Peter Drucker
251616 - in an article published by Atlantic Monthly calls for a KM solution.
251617 - ref SDS 6 0207 On 000327 Doug cited his paper published in 1972
251618 - setting out objectives for better handling of daily working
251619 - information. ref SDS 9 3971 Doug's comments today further align with
251620 - our telecon on 000929, ref SDS 17 6S9H, and with Pat Lincoln's
251621 - favorable review at SRI on 000725. ref SDS 15 0050
251623 - ..
251624 - On 950110 PG&E reported SDS is best management technology used at PG&E
251625 - in 30 years. ref SDS 2 9482
251627 - [On 001031 Jack recognizes SDS has supported the DKR project over
251628 - the past 10 months. ref SDS 24 HG7D
251630 - [On 001114 Doug awarded the National Medal for Technology,
251631 - ref SDS 26 0001; confirmed on 001114 citing Doug's interest in
251632 - improving competence and productivity. ref SDS 27 SU3L
251634 - ..
251635 - [On 001126 Henry van Eykan commends SDS to project. ref SDS 29
251636 - 0001
251638 - ..
251639 - [On 010811 Henry van Eykan proposes SDS be reviewed in the
251640 - Bootstrap public forum for implementing Doug's ideas. ref SDS 31
251641 - T67J
251643 - ..
251644 - [On 020128 Doug explained that SDS support for organic structure
251645 - to make finding information on a computer fast and easy was not
251646 - developed for the NLS program he created at SRI in the 1960s.
251647 - ref SDS 36 YS9N
251649 - ..
251650 - [On 020729 Pat Lincoln considering endorsement of using SDS for
251651 - Communication Metrics. ref SDS 37 0001
251653 - ..
251654 - [On 040102 progress at aerospace company using SDS shows
251655 - transformation from information to a culture of knowledge.
251656 - ref SDS 41 0001
251658 - ..
251659 - I thanked Doug for generous comments.
251661 - [On 011210 Doug recommended SDS and Com Metrics (methods) to Terry
251662 - Winograd at Stanford. ref SDS 35 JL5I
251664 - ..
251665 - SDS implements a theory of knowledge to move beyond information
251666 - technology, per POIMS. ref OF 1 0561 The only issue is whether there
251667 - is a customer? We have a few people willing to pay for folks to work
251668 - on creating KM; but, so far, nobody wants to use KM, per analysis on
251669 - 001025, ref SDS 23 CR3G, and the letter to the team on 001004.
251670 - ref DIP 1 MH6J
251672 - ..
251673 - [On 041027 notified Doug of attribution to his paper in a product
251674 - standard on SDS at aerospace company for intelligence support.
251675 - ref SDS 42 LH4L
251677 - ..
251678 - Doug discussed prospects for working together. At this point he is
251679 - focused on finding a sponsor. There are a lot of details to work
251680 - through with NIH, and other prospects. Limited bandwidth makes it
251681 - difficult to follow up on everything. Doug said Pat Lincoln is
251682 - working hard on this, but he has a lot of other duties, which aligns
251683 - with the telecon on 001017. ref SDS 19 0001
251685 - [On 001107 Pat notified the team that Doug has been awarded the
251686 - Medal of Technology. ref SDS 26 0001
251688 - ..
251689 - We reviewed planning for an education initiative, per the letter to
251690 - Pat and Doug on 001011. ref SDS 18 3Y2P There is a good opportunity
251691 - for synergy between SRI's interest in improving internal management,
251692 - making inroads in basic education, and enhancing medical practice,
251693 - which is the NIH connection.
251697 - ..
251698 - Linking Will Never Work and Would Not Be Useful Paradigm Paradox
251700 - Doug recently visited SRI staff working on this matter, and
251701 - encountered more communication and political hurdles, which aligns
251702 - with analysis on 000711. ref SDS 13 1056 He noted continual struggles
251703 - and disappointments over the years getting support to develop cutting
251704 - edge innovations.
251706 - ..
251707 - One occassion, perhaps 20 years or so ago, an executive (possibly at
251708 - McDonald Douglas) was passing Doug going the other way in a hallway.
251709 - He paused briefly to say that Doug's proposal, developed from years of
251710 - study, to enable people to connect disparate information for
251711 - immediate, precision access, was rejected by the company, because the
251712 - executive had just come from a meeting with IBM, HP and other top
251713 - computer companies, and someone at the meeting had said that linking
251714 - would never work, and would not be useful. Based on this chance,
251715 - unsupported, off-hand comment a big company made a decision to deny
251716 - themselves (and Doug) the opportunity to advance civilization with a
251717 - very powerful capability for decision support, i.e., that augments
251718 - intelligence.
251720 - ..
251721 - Doug further related that difficulty getting support for implementing
251722 - Augment NLS software he developed in the 1960s at SRI resulted in
251723 - complete loss of support because evolving technology changes during
251724 - the 1980s using personal computers, and later Microsoft Windows in the
251725 - 1990s could not run the original Augment NLS software developed to run
251726 - on computers in the 1960s. The underlying theory of Augment NLS using
251727 - computer power to aid human thinking could not be grasped to justify
251728 - investing time and money to upgrade the original software, shown by
251729 - Doug's experience at McDonald Douglas, per above. ref SDS 0 B74L
251731 - [On 001220 1600 Doug was honored with an event at SRI for
251732 - winning the National Technology Medal; his former boss at SRI
251733 - related that he had to fight very hard in the 1960s to get
251734 - funding for Doug's work that eventually was recognized in 2000,
251735 - because at that time 40-years earlier, nobody understood Doug's
251736 - ideas for using computers to augment intelligence. ref SDS 30
251737 - UG7K
251739 - ..
251740 - [On 001220 1600 Doug explained that development of PC changed
251741 - the technology market that prevented continued work on his
251742 - ideas for computers to augment intelligence. ref SDS 30 NK6F
251744 - ..
251745 - [On 030527 1100 NIH refused $30 million grant to SRI for
251746 - funding OHS/DKR development project because Microsoft planned
251747 - to release Sharepoint, which NIH officials believed would
251748 - accomplish OHS/DKR support for collaboration at less cost.
251749 - ref SDS 40 XD90
251751 - ..
251752 - [On 030527 1100 case study continuing difficulty getting
251753 - funding for Doug's ideas on using computers for augmenting
251754 - intellignece with OHS/DKR project. ref SDS 40 VK5L
251756 - ..
251757 - [On 090715 2123 SDS was nearly lost to history with change in
251758 - computer design from 16-bit to 64-bit technology. ref SDS 44
251759 - 6V3F
251761 - ..
251762 - History of computer industry started in 1943 when IBM, MIT, and
251763 - experts in government and business told Lieutenant Goldstien that
251764 - digital computers would never work, and was "for the birds," reviewed
251765 - on 960304. ref SDS 4 PM4N On 910523 when Morris Jones tried linking
251766 - to connect cause and effect, but found it wasn't needed because there
251767 - were no records that could be linked on the first day. ref SDS 1 9009
251769 - ..
251770 - I made a joke that the executive, who dismissed Doug's plan to develop
251771 - linking because of a comment in a meeting that was interppreted at the
251772 - time as indicating linking would not be useful and could not be
251773 - created, must move around a lot, because the same excuse has been
251774 - offered a thousand times for not adding "intelligence" to mangement,
251775 - for example on 950501, ref SDS 3 KE8O, and on 970624. ref SDS 5 7388
251777 - [On 001220 SRI honors Doug for winning National Medal of
251778 - Technology, notes struggles gain recognition of good ideas.
251779 - ref SDS 30 UG7K
251781 - ..
251782 - Doug explained SRI plans to subcontract product development for OHS,
251783 - under the NIH initiative, because SRI is not a software firm. He
251784 - feels Mark is very sharp, and his experience developing open source
251785 - software, reported on 000413, ref SDS 11 2160, indicates he will be an
251786 - excellent choice, as reported by Eugene Kim on 001017. ref SDS 20 O25H
251788 - ..
251789 - We considered the challenge that lies ahead to develop useful KM,
251790 - given the poor track record of project management in IT, on the one
251791 - hand, and Lee Iverson's report on 000324 that KM projects have not
251792 - been successful. ref SDS 8 4877 On 001017 the sponsor's requirements
251793 - for project audits may help the team adopt good management, which will
251794 - increase the chances of discoverying the secrets of KM, ref SDS 20
251795 - W66J, provided audits are properly directed, and not "gamed" to death.
251797 - [On 001031 report that management of open source projects is very
251798 - poor on Linux. ref SDS 25 0001
251800 - ..
251801 - The critical ingredient is gaining experience performing KM for a
251802 - period in order to learn how it works. Right now, nobody understands
251803 - KM, and this can only acquired through experience, as we discussed on
251804 - 000929. ref SDS 17 4F6J
251806 - [On 001121 offered to sell SDS to OHS/DKR contributors so they can
251807 - gain experience doing KM. ref SDS 28 XU8I
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