THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 29, 2002 10:31 AM Monday; Rod Welch

Tom Munnecke called about SDS and Com Metrics.

1...Summary/Objective


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CONTACTS 
0201 - Science Applications                 858 826 6000
020101 - Mr. Tom Munnecke; Vice President =858 756 4218
020102 - munnecket@saic.com
020103 - Executive Offices

SUBJECTS
Munnecke, Tom SAIC Inquires About Network Bookkeeping from Record Wor
Explicit Links Save Time Money and Encourage People to Take Action by
900% Time Increased to Find Information by Failing to Provide Link to
Munnecke, Tom SAIC Interested in Transformational Information Systems
Research SDS Improve Alphabet Technology Literacy Culture of Knowledg

2407 -    ..
2408 - Summary/Objective
2409 -
240901 - Follow up ref SDS 60 0000, ref SDS 58 0000.
240902 -
240903 - Tom discussed his letter this past Friday on 020726 asking about
240904 - SDS and explaining work on transformational systems in healthcare and
240905 - philanthropy.  He called Jack Park over the weekend as a result of
240906 - notice in the letter on 020726 about a possible connection between
240907 - Tom's interest in network bookkeeping and Jack's ideas on
240908 - micropayments for marketing Nexist. ref SDS 60 029H  It sounded like
240909 - Jack may have commented favorably about SDS and Com Metrics.
240910 -
240911 -      [On 010815 called Tom to follow up. ref SDS 62 0001
240912 -
240913 -  ..
240914 - Tom mentioned seeing Brad DeLong's name in the record, which is only
240915 - shown on 020522, ref SDS 54 0001, indicating Tom spent some time
240916 - cruising through Knowledge Space, noted in his letter on 020726.
240917 - ref SDS 60 1M8H
240918 -
240919 -  ..
240920 - Earlier this morning, I sent a copy to Tom of a letter to Pat Lincoln
240921 - on preparing for a meeting later today at SRI about gaining support
240922 - for transformation from information to a culture of knowledge.
240923 - ref SDS 61 YB6K  A key part of transformtion is learning to count what
240924 - counts the most, as related by the paper Heather Wood Ion prepared for
240925 - the GivingSpace event held in Sante Fe, NM, this past May, and
240926 - reviewed following Tom's submission on 020726 . ref SDS 60 J484
240927 -
240928 -       The meeting with Pat today disclosed that SRI is working on
240929 -       research to support health care.
240930 -
240931 -  ..
240932 - We reviewed opportunities for strengthening health care raised in
240933 - Tom's letter on 020726. ref SDS 60 1M9I
240934 -
240935 -     As noted in the letter to Pat earlier this morning, an avalanche
240936 -     of problems will hit health care in the next 20 years, as baby
240937 -     boomers reach retirement, ref SDS 61 SG5I, and begin sounding off
240938 -     about deficiencies that are normally ignored, reported in the
240939 -     record on 990912. ref SDS 26 0001  Demographics that blew the lid
240940 -     off of government in the 60s, when this group came of age, will
240941 -     expose continual bumbling in medical management that will stagger
240942 -     the nation, pressaged by the current battle over prescription drug
240943 -     benefits for medicare, and the report on 990912. ref SDS 26 0001
240944 -
240945 -      ..
240946 -     Today, Tom explained worry that healthcare professionals have
240947 -     raised about lawyers deploying a software engine to infiltrate
240948 -     like a virus for investigating medical records now being converted
240949 -     to electronic format, and discovering grounds to file a law suit.
240950 -     This sounds something like the "engine" Jack Park is developing to
240951 -     investigate the record and formulate an ontology and create links
240952 -     automatically, reported on 000623. ref SDS 29 2915  Why not use
240953 -     the same technology against the engineer, the goverment
240954 -     bureaucrat, the CEO, the journalist, even the lawyer himself?  In
240955 -     other words, electronic "ambulance chasing" might backfire on
240956 -     lawyers, because if they discover problems then they have a duty
240957 -     of notice, and if they fail to give notice so that people can take
240958 -     timely action to avoid harm, then the lawyers become ensnarled in
240959 -     the cross-hairs, as targets for recovery.
240960 -
240961 -         [On 020822 ask John Maloney and Jack Park if worry about
240962 -         accountability causes social resistance and opprobrium about
240963 -         using Grove, Groove, and weblogs.
240964 -
240965 -         [On 020911 Tom discouraged about improving healthcare.
240966 -         ref SDS 64 KE5N
240967 -
240968 -      ..
240969 -     We discussed briefly the meeting on 911130 with Stan Mosk, a
240970 -     justice on the California Supreme Court, who commented that the
240971 -     best protection against liability is a record showing good faith
240972 -     efforts were made to perform effectively, including avoid mistakes
240973 -     by lining up the work with objectives, requirements and
240974 -     commitments.  Years earlier in 1979, a trial judge made a similar
240975 -     point, discussed in the record on 000723. ref SDS 31 TV5G  Justice
240976 -     Mosk also noted on 911130 that legislation is an appropriate way
240977 -     to address concern about accountability from maintaining an
240978 -     effective record, ref SDS 4 7007, as illustrated by Tony Hoeber's
240979 -     work for the GivingSpace event held in Sante Fe this past May,
240980 -     cited in the record on 020726. ref SDS 60 S55F
240981 -
240982 -      ..
240983 -     In any event, ultimately, litigation aside, something has to be
240984 -     done to empower practitioners to meet the challenge of deliverying
240985 -     effective care, as related in the record on 020221. ref SDS 49
240986 -     Y27F  This objective arises in every field, i.e., law, medicine,
240987 -     engineering, management, science, education, government. Someway,
240988 -     somehow "intelligence" support must be strengthened so that people
240989 -     have more knowledge to get the work done correctly, on time and
240990 -     within budget.
240991 -
240992 -  ..
240993 - Tom noted that people have worried about information overload for
240994 - several hundred years.  POIMS describes problems of a hurried mind
240995 - have long been recognized. ref OF 1 4005  On 960311 Johanna Neuman's
240996 - book, "Lights, Camera, War," traces the lineage Tom mentions today.
240997 - ref SDS 14 0001  Neuman's evidence and analysis supports Tom's point
240998 - about continuing concern through the ages that each generation must
240999 - solve unintended consequences from the advance of technology that
241000 - compresses time and distance in relation to human capacities.
241001 - ref SDS 14 G635
241002 -
241003 -  ..
241004 - SDS rests on the proposition explained in POIMS that...
241005 -
241006 -
241007 -           Communication is the biggest risk in enterprise,
241008 -
241009 -
241010 - ...because faster information compounds meaning drift, ref OF 1 IE6L,
241011 - and this emerging new reality presents an opportunity for lifting
241012 - civilization by transitioning from information to a culture of
241013 - knowledge. see NWO, ref OF 3 7572  Just as past generations created
241014 - accomodating technologies to deal with adverse impacts, e.g., encase
241015 - people in a metal and plastic cocoon to withstand forces from hurtling
241016 - through space at 50 MPH, 500 MPH, 50K MPS, etc., so too, the
241017 - architecture of the human mind, explained in POIMS, ref OF 1 0367, can
241018 - be leveraged to handle the complexities of connections that, at first,
241019 - appear overwhelming and so "boggle" the mind, as noted on 000125.
241020 - ref SDS 28 3867
241021 -
241022 -  ..
241023 - Tom's discussion this morning showed skill seeing commonalities of
241024 - disparate tasks, methods and systems, and simplifying interactions to
241025 - improve performance, genearlly associated with "architecture." This
241026 - reflects experience on large scale architectures noted in Tom's
241027 - biography on 020726. ref SDS 60 1N7I
241028 -
241029 -  ..
241030 - Architecture skills are essential to deploy Com Metrics for enterprise
241031 - management in government, health care, education, business, science,
241032 - etc., where established building blocks of data and information can be
241033 - broadened by SDS to enable a stronger foundation of Knowledge
241034 - Management for advancing civilization, as explained in POIMS.
241035 - ref OF 1 1850 and ref OF 1 SV5N
241036 - ..
241037 - The challenge in the beginning is to avoid burn out.
241038 -
241039 - Transformation from information to a culture of knowledge is a big job
241040 - that can seem overwhelming and beyond reach, as noted by Professor
241041 - Ransdell on 000716. ref SDS 30 7838  We need courage and faith to stay
241042 - the course, noted on 950223, ref SDS 9 3003, and earlier on 921205.
241043 - ref SDS 5 8493
241044 -
241045 -
241046 -  ..
241047 -
241048 - Tom asked about meeting, and whether I might attend the event at
241049 - Asilomar in September for GivingSpace, as shown in his letter on
241050 - 020726? ref SDS 60 4L5F
241051 -
241052 -     After talking to Tom, further review of his letter and references,
241053 -     submitted on 020726 concerning the GivingSpace event at the Sante
241054 -     Fe Institutue, showed that Tony Hoeber prepared a good record of
241055 -     proceedings, ref SDS 60 WP4J, and Stewart Gannes contributed by
241056 -     phone, ref OF 4 PV7F, showing that attendance is not necessary for
241057 -     meaningful participation. These are effective methods to
241058 -     participate without attending, as discussed with Stanford in
241059 -     connection with Doug Engelbart's Colloquium series, reported on
241060 -     991222. ref SDS 27 3908
241061 -
241062 -   [On 020911 Tony Hoeber not attending Asilomar event, Tom asks Rod
241063 -   Welch to attend and prepare a record. ref SDS 64 064H
241064 -
241065 -  ..
241066 - There was consideration of meeting at Stanford University, since Tom's
241067 - letter on 020726 related that he is on sabatical, from his job in San
241068 - Diego, to participate in a visiting scholar program at Stanford.
241069 - ref SDS 60 1N7I  Tom clarified today that he visits Stanford every few
241070 - months, so a meeting there is not a good solution.  He seemed to be
241071 - gathering material for a book.
241072 -
241073 -  ..
241074 - I mentioned having started a letter to Tom about ideas on GivingSpace,
241075 - per below. ref SDS 0 RN4L  References in the letter explain SDS and
241076 - Com Metrics, per Tom's request on 020726, ref SDS 60 1M8H, and in
241077 - relation to Tom's work in health care shown in the record on 020726.
241078 - ref SDS 60 1N7I
241079 -
241080 -  ..
241081 - Tom will review the letter and pass it around the shop at SAIC and
241082 - among collegues in GivingSpace for feedback on opportunities to
241083 - collaborate in various ways.
241084 -
241085 -  ..
241086 - Tom requested that I review the record of the GivingSpace event, held
241087 - last May at the Santa Fe Institute, for consideration to attend their
241088 - next event in September at Asilomar.  I mentioned having glanced
241089 - through some of the record, ref SDS 60 5F4G, and will try to take a
241090 - closer look.
241091 -
241092 -  ..
241093 - We can be in touch in the period ahead on a meeting and/or visiting at
241094 - Asilomar.  At the time of Tom's call today, I had not reviewed the
241095 - references for GivingSpace in Tom's letter on 020726.  Subsequent
241096 - review shows more common ground. ref SDS 60 5F4G
241097 -
241098 -     [On 020820 submitted letter to Tom with ideas for advancing his
241099 -     agenda on transformation.
241100 -
241101 -     [On 020911 called Tom about transformation and his GivingSpace
241102 -     event at Asilomar. ref SDS 64 356N
241103 -
241104 -
241105 -  ..
2412 -
2413 -
2414 - 1128
2415 -
241501 - Submitted ref DIT 1 0001 to Tom near the end of our telecon,
241502 - saying...
241503 -
241504 -   1.  Thanks for the bio showing work on improving health care.  I am
241505 -       particularly drawn by the question...
241506 -
241507 -                    Can what counts be counted?
241508 -
241509 -       ...from the references Tom submitted on 020726, concerning
241510 -       GameSpace, ref SDS 60 J484, per telecon this morning above.
241511 -       ref SDS 0 015H
241512 -       ..
241513 -   2.  Per discussion above, ref SDS 0 JB6H, earlier this morning
241514 -       I sent a copy to Tom of a meeting agenda scheduled for this
241515 -       afternoon with Pat Lincoln at SRI on endorsing the SDS program
241516 -       as a good start on advancing beyond IT to a culture of
241517 -       knowledge. ref DIT 1 F46M  SDS is generally explained in the
241518 -       record on 940901, ref SDS 8 2929, which answers Tom's question
241519 -       in his letter on 020726. ref SDS 60 1M8H
241520 -
241521 -   3.  A related effort has been to develop ways to "count" and measure
241522 -       the price people pay for relying on "common sense," rather than
241523 -       paying the cost of good management, ref DIT 1 K67J, as set out
241524 -       in the record on 900303 reviewing Jeremy Campbell's book "The
241525 -       Improbably Machine," ref SDS 1 4456, and illustrated by the
241526 -       history of explaining SDS for saving time and money by
241527 -       preventing mistakes, shown in the record on 020726. ref SDS 60
241528 -       3H5L
241529 -       ..
241530 -   4.  My work developing the SDS program the past 20 years,
241531 -       ref DIT 1 678G, has striven to improve the ability to think,
241532 -       remember and communicate, see POIMS. ref OF 1 3742
241533 -       ..
241534 -   5.  There is evidence of progress, noted, for example, by
241535 -       on-the-job experience with USACE, ref DRP 3 6172, but progress
241536 -       is slow helping people grasp how to count the things that count
241537 -       the most in human affairs. ref DIT 1 R78L There is a lot of
241538 -       cultural inertia to transcend in order to help people step over
241539 -       the rubicon from information technology (IT) to a culture of
241540 -       knowledge, as noted recently by the director of a software shop
241541 -       who pitched the idea of using SDS for saving time and money to
241542 -       his boss. ref SDS 61 5N3M
241543 -
241544 -   6.  Getting an endorsement from Pat Lincoln, Director of Computer
241545 -       Science at SRI may be helpful, which is the purpose of meeting
241546 -       today. ref DIT 1 684F
241547 -       ..
241548 -   7.  Your interest in network bookkeeping that tracks the
241549 -       binary structure of debits and credits melds nicely with focus
241550 -       on improving health care, ref DIT 1 D84I, as shown in the record
241551 -       on 020221, ref SDS 49 Y27F, noted in the record on 020726.
241552 -       ref SDS 59 443M
241553 -       ..
241554 -   8.  When time permits, as noted in the record on 020726, would
241555 -       appreciate your take on the SDS methodology of adding
241556 -       "intelligence" to management, ref SDS 60 1N7I, in relation to
241557 -       health care, as shown in the record on 990625. ref SDS 21 0806,
241558 -       and contrasted with reports that CEOs face similar issues,
241559 -       ref DIT 1 844O, that need support of a stronger form of
241560 -       communication. ref SDS 22 0001
241561 -
241562 -
241563 -
241564 -
241565 -
241566 -
241567 -
241568 -
241569 -
241570 -
241571 -
241572 -
Distribution. . . . See "CONTACTS"