THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: November 19, 2002 09:17 AM Tuesday; Rod Welch

Gary explains PDF and sets work plans on learning SDS.

1...Summary/Objective
2...Styles Enable Netscape 7 to Display Like Netscape 4.7 and IE
3...Questions from the Style Method that Helps Netscape 7
4...Style Sheets Expand Display Capabilities for SDS
5...Marketing SDS Records Provide Links to Com Metrics Information
6...SDS Records Provide Links to Com Metrics Information for Marketing
........URL on Web Page Supports Access to Original Source Off Line
7...New Way Working Intelligently Link History Cause Effect
8...Plan, Perform, Report, Scientific Method Tracking Cause and Effect
9...Prior Date Tasks Use Existing Records as Template to Link History
10...Writing a Letter and Receiving Documents Creates Knowledge Space
11...Spreadsheet for Knowledge Space Enables Transformation from Documents
12...Pathmaker Supports Meetings Like Getting Things Done and Technography
13...Organizing Information Important Element of Intelligence
14...Information Mapping Developed by Robert Horn, Honoring Engelbart
.....Tables Information Mapping Support Spreadsheet for Knowledge Space
.....Information Mapping Skills May Strengthen Communication Metrics
15...Knowledge Requires Connecting Documents to Experience
16...PDF Support Marketing Documents Not Effective for Knowledge Management
.....New Realities Require Doing Things Differently
.....Connected Record with Addressability Saves Time Money ROI 10:1
17...POIMS NWO Re-write Using PDF Conventional Documement Methods
18...Documents Are Not Path to Culture of Knowledge that Replaces Documents
19...50 Years Improve Productivity Replace Documents with Knowledge Space
20...Commercial Requirements Cultural Inertia Slow Advance of Civilization

ACTION ITEMS.................. Click here to comment!

1...We need experience with information mapping in relation to Gary's
2...helpful to compare methods SDS uses for organizing the record with

CONTACTS 
0201 - Dynamic Alternatives                                                                                                                                               O-00000793 0101
020101 - Mr. Garold L. Johnson

SUBJECTS
Explicit Links Netscape 7 Does Not Display Explicit Links Correctly
Netscape 7 Does Not Display HTML for Com Metrics Like IE and Netscape
HTML Does Not Display Using Netscape 7 in Same Manner as IE and Netsc
Procedures HTML Coding Standards W3C for Coding Web Pages
Netscape 7 Style Sheet Enables Rendering HTML for SDS and Com Metrics
HTML Improvements Validator Shows SDS Code Can be Improved 070405 012
Style Sheet Enables Netscape 7 to Render HTML for SDS and Com Metrics

1909 -
1909 -    ..
1910 - Summary/Objective
1911 -
191101 - Follow up ref SDS 88 0000, ref SDS 87 0000.
191102 -
191103 - Gary explains how style sheets and strict adherence to HTML standards
191104 - help browser programs, which are intolerant of coding variances, like
191105 - Netscape 7. ref SDS 0 OV3N  Called Gary for more training and support
191106 - to learn SDS procedures for creating new records using the plan,
191107 - perform, report process. ref SDS 0 Q45F  We spent a lot of time on
191108 - using the Doc Log management system to write and receive documents.
191109 - ref SDS 0 5G3K  Gary supports Information Mapping to help organize the
191110 - record. ref SDS 0 WE5L  Tables may expand support for a spreadsheet of
191111 - flexible structure to manage Knowledge Space. ref SDS 0 LY7H  Gary
191112 - expects training for Information Mapping can increase skills of a Com
191113 - Manager. ref SDS 0 GK3X  He feels this can make Communication Metrics
191114 - easier. ref SDS 0 BV9I  Powerful cultural forces sustain conventional
191115 - writing in printed documents and PDF files. ref SDS 0 VO9K  New
191116 - realities overtaking these 2,000 years of legacy methods require
191117 - transformation to a new way of working, ref SDS 0 VO9K, that saves
191118 - time and money at the rate of 10:1. ref SDS 0 5J4M  Gary argues people
191119 - will use conventional methods to write about SDS and Communication
191120 - Metrics. ref SDS 0 VP4I  To lay the groundwork, people need experience
191121 - with SDS work product for learning that documents can be replaced by a
191122 - new, more powerful modality of Knowledge Space. ref SDS 0 424I
191123 - Experience with NSF shows that without experience with SDS work
191124 - product, powerful cultural forces adhere to legacy to methods that
191125 - resist advance from information to a culture of knowledge. ref SDS 0
191126 - 426A
191127 -
191128 -
191129 -
191130 -
191131 -
191133 -  ..
1912 -
1913 -
1914 - Progress
1915 -
191501 - Styles Enable Netscape 7 to Display Like Netscape 4.7 and IE
191502 -
191503 - Follow up ref SDS 88 8J5O.
191504 -
191505 - Received ref DRT 1 0001 from Gary responding to the letter sent
191506 - yesterday, ref DIP 1 0001, with analysis in the record on 021118.
191507 - ref SDS 88 NU7I
191509 -  ..
191510 - Gary says today...
191511 -
191512 -    1.  Your comments in the record on 021118, ref SDS 88 Z5WU, appear
191513 -        to indicate that you cannot handle attached files from your
191514 -        email client, or at least those that I send. If this is the
191515 -        case, we are *severely* hampered. All of the difficulties you
191516 -        list are intended to be handled by saving the attached file(s)
191517 -        and opening them in an editor as plain text. If you cannot do
191518 -        this from email, we will have to take immediate steps toward
191519 -        another solution. I have no troubles with files that you
191520 -        attach. ref DRT 1 0001
191521 -
191523 -  ..
191524 - Questions from the Style Method that Helps Netscape 7
191525 -
191526 - Follow up ref SDS 88 OV3N.
191527 -
191528 - Gary continues...
191529 -
191530 -    2.  You ask if it is possible to get HTML that displays correctly
191531 -        in Netscape 7 without using style sheets, ref SDS 88 X23O, and
191532 -        the answer is yes. ref DRT 1 5T6K  All that is required is HTML
191533 -        that follows the rules I gave. ref SDS 88 5N6I
191535 -  ..
191536 - Gary does not mention results on comparing Netscape 7 with 4.73 and
191537 - and IE 6.0 using existing Com Metrics web pages. ref SDS 88 OV3N
191538 -
191539 -
191540 -
191541 -
191542 -
1916 -

SUBJECTS
SDS Records On Internet Provide Links to SDS Home Pages that Explain
Johnson, Gary SDS Records On Internet Provide Links to SDS Home Pages
Gary Using SDS Helps Improve SDS by Contributing to Development Which

3405 -
340601 -  ..
340602 - Style Sheets Expand Display Capabilities for SDS
340603 - Marketing SDS Records Provide Links to Com Metrics Information
340604 - SDS Records Provide Links to Com Metrics Information for Marketing
340605 -
340606 - Follow up ref SDS 88 AL6A.
340607 -
340608 - Gary continues...
340609 -
340610 -    3.  You ask in the record on 021118, ref SDS 88 8H4G, if using
340611 -        style sheets would paint us into a corner in any way, and the
340612 -        answer given by those who work with this heavily is *no*, that
340613 -        the direction of web development is increased use of styles for
340614 -        controlling presentation, since HTML was never really intended
340615 -        to do this.  On the other hand, there is no requirement to do
340616 -        so. ref DRT 1 F07L
340618 -         ..
340619 -        URL on Web Page Supports Access to Original Source Off Line
340620 -
340621 -
340622 - Gary explains...
340623 -
340624 -    4.  The purpose of putting the URL on the page, asked in the record
340625 -        on 021118, ref SDS 88 163G, is only so that if anybody saves
340626 -        the page, it is clear exactly where it came from. This is not
340627 -        nearly so much of a consideration for SDS pages since they are
340628 -        not the sort of thing that people save as general information.
340629 -        ref DRT 1 G48M
340631 -         ..
340632 -    5.  I think that the navigation bar could go at the bottom of the
340633 -        page and the quote also. The placement, or indeed the decision
340634 -        to include them at all, are separate from the examples that I
340635 -        gave. ref DRT 1 J49I
340636 -
340637 -
340638 -
340639 -
3407 -

SUBJECTS
Plan Perform Report SDS New Way Working Augment Intelligence Thinking
Schedule New Task Using Existing Record F1 Shift F1 Failed on Record
F1 Shift F1 from Within a Record or Double Click on Date Field in Dia
Prior date, add diary, Shift F6

3806 -
380701 -  ..
380702 - New Way Working Intelligently Link History Cause Effect
380703 - Plan, Perform, Report, Scientific Method Tracking Cause and Effect
380704 - Prior Date Tasks Use Existing Records as Template to Link History
380705 -
380706 - Follow up ref SDS 88 Q45F, ref SDS 81 I29O.
380707 -
380708 - We spent about 30 minutes or so on orientation and training to create
380709 - several new records for prior dates, using existing records, based on
380710 - procedures in the record on 021007. ref SDS 81 P6PP
380712 -  ..
380713 - We did this together performing the same steps on Gary's records,
380714 - which I have for the purpose of providing this support.
380716 -  ..
380717 - Gary created several records for prior dates using different records
380718 - from his diary.
380720 -  ..
380721 - He saw how a record can be created for any date, and that this always
380722 - links the follow up task to the history that preceded the new task,
380723 - creating a web of cause and effect, that aids accurate understanding
380724 - for getting things done correctly, on time and within budget using the
380725 - scientific method supported by SDS, which Gary discussed in his letter
380726 - on 021109, ref SDS 84 5Z4P, and mentions in another letter today, per
380727 - above. ref SDS 88 N39H
380728 -
380729 -     [On 021120 Gary feels he understands process of creating new tasks
380730 -     and linking. ref SDS 89 SF6J
380731 -
380732 -
380733 -
380734 -
380735 -
380736 -
3808 -

SUBJECTS
Writing a Letter Filling Out Doc Log Fields
Procedures Writing a Letter
Issued Received Similar Received Needs F1 F5 for Format Get Command t
Issued Received Same Received Needs Get Command to Read in Contents
Telephone Support Training on Writing and Receiving Letters

4307 -
430801 -  ..
430802 - Writing a Letter and Receiving Documents Creates Knowledge Space
430803 - Spreadsheet for Knowledge Space Enables Transformation from Documents
430804 -
430805 - Followed up ref SDS 88 6NTP, ref SDS 84 293N.
430806 -
430807 - We spent about an hour on training, orientation and experimenting with
430808 - the SDS doc log, following procedures in the record on 021027,
430809 - ref SDS 83 5G3K, so that Gary can begin doing webmail like the letter
430810 - to him on 021118, ref DIP 1 0001, as planned yesterday. ref SDS 88
430811 - 6NTP
430813 -  ..
430814 - Gary will work on using the doc log system to begin issuing web mail.
430815 -
430816 -     [On 021122 Gary reports difficulties learning editing procedures
430817 -     for writing a letter. ref SDS 90 EVKF
430818 -
430819 -     [On 021122 called and provided more training and support.
430820 -     ref SDS 90 469I
430822 -  ..
430823 - Experience using the doc log discloses added power that transformation
430824 - from documents (e.g., PDF files discussed below, ref SDS 0 LS6O) to
430825 - Knowledge Space makes possible for getting things done correctly to
430826 - save time and money, which Gary wanted to accomplish in a letter on
430827 - 021109. ref SDS 84 NQ7K  POIMS explains the benefits of integrating
430828 - information in traditional documents with other knowledge people
430829 - acquire by other means. ref OF 1 1107
430830 -
430831 -
430832 -
430833 -
4309 -

SUBJECTS
Pathmaker Tools and Support for Improving Meetings Grows Market for S
Culture of Knowledge Marketing Enable Forces Tools for Organizing Thou

5004 -
500501 -  ..
500502 - Pathmaker Supports Meetings Like Getting Things Done and Technography
500503 -
500504 - Follow up ref SDS 88 ET9F, ref SDS 84 NQ7K.
500505 -
500506 - Gary indicates in a letter today that Pathmaker is visual aid to
500507 - support meetings. ref DRT 1 585H
500508 -
500509 -
500510 -
500511 -
5006 -

SUBJECTS
Information mapping Robert E Horn at Stanford Colleague of Terry Win
Information Management Time Organize Chronology Intelligence

5504 -
550501 -  ..
550502 - Organizing Information Important Element of Intelligence
550503 - Information Mapping Developed by Robert Horn, Honoring Engelbart
550504 -
550505 - Follow up ref SDS 88 WE5L.
550506 -
550507 - Gary continues in his first letter today...
550508 -
550509 -    6.  You ask in the record on 021118 how Information Mapping is
550510 -        being used. ref SDS 88 849P  This technology has to do with
550511 -        creating documents that are clear and easy to understand, but
550512 -        it *is* about creating documents of various sorts. As such it
550513 -        is used for memos, email, web pages, manuals of all sorts,
550514 -        technical documents, etc. The skills involved in organizing
550515 -        information into blocks that have a single set of information
550516 -        to convey and then using a representation that makes that
550517 -        information clear are skills that any Com Manager has to have
550518 -        in order to provide documents or even clean SDS records to the
550519 -        individuals he supports. ref DRT 1 GE9N
550521 -  ..
550522 - An example of Information Mapping work product would help understand
550523 - how this method would add value to an SDS record like this one.
550525 -  ..
550526 - There is evidence that SDS supports the aims of information mapping
550527 - for organizing the record in way that saves time and money...
550528 -
550529 -        a.  On 950204 Morris reported that a seminar in New Orleans
550530 -            recommended methods like SDS methodology. ref SDS 7 5932
550532 -             ..
550533 -        b.  On 970107 a contractor who objected to using SDS retracted
550534 -            this position after being forced to use the work product
550535 -            and reported that information in SDS records is organized
550536 -            in way that saves time and money. ref SDS 12 4953
550538 -             ..
550539 -        c.  On 970110 USACE staff reported reliance en masse on the SDS
550540 -            records because it was found to be effective. ref SDS 13
550541 -            CX5F
550543 -             ..
550544 -        d.  On 970328 USACE issued a report that SDS support for Com
550545 -            Metrics enables an "intelligence" role to improve
550546 -            organization of information, as set out in POIMS.
550547 -            ref DRP 1 6172
550549 -             ..
550550 -        e.  On 971007 USACE reported that ROI using SDS for Com Metrics
550551 -            is 10:1.
550553 -             ..
550554 -        f.  On 010924 Morris reported that no one he has encountered in
550555 -            seminars and at work over the past 30 years uses software
550556 -            the way SDS is used. ref SDS 64 XT5F
550558 -             ..
550559 -        g.  On 010425 Morris reported that using SDS is a utopia
550560 -            compared to other methods because everything is in the
550561 -            right place at the right time. ref SDS 60 EP7F
550563 -             ..
550564 -        h.  On 000709 Bill DeHart reported that experience using SDS at
550565 -            PG&E showed that SDS organizes information better than
550566 -            other methods u. ref SDS 51 0784
550568 -             ..
550569 -        i.  POIMS explains that organizing information is an important
550570 -            part of "intelligence" support enabled by SDS. ref OF 1
550571 -            0367
550572 -
550574 -      ..
550575 -     Tables Information Mapping Support Spreadsheet for Knowledge Space
550576 -
550577 -
550578 - Gary continues in his first letter.
550579 -
550580 -    7.  Information Mapping is not a technology intended for
550581 -        collaboration in real time. It cannot be used in meetings as
550582 -        Conklin claims that IBIS can or as PathMaker and similar visual
550583 -        methods c 2. Information Mapping is intended to be used in
550584 -        organizing and formatting the presentation of information as
550585 -        documents of various sorts. Since the result is organized into
550586 -        specific information blocks, such a document could be used as
550587 -        the basis for threaded discussions or as the starting point for
550588 -        a meeting agenda. If the SDS records that generated the
550589 -        documents used the approach to information organization
550590 -        detailed by the method, we could generate information mapped
550591 -        documents in much the same way as we do HTML. The problem is
550592 -        that Information Mapping makes heavy use of tables, which is
550593 -        not at all easy to do in SDS. ref DRT 1 585H
550595 -  ..
550596 - We need experience with information mapping in relation to Gary's
550597 - explanation of "tables" that may fit the model of related spaces like
550598 - using a spreadsheet.  This is an important part of Knowledge Space
550599 - enabled by SDS to manage a new kind of spreadsheet for integrating
550600 - time, location and context, reported in POIMS, ref OF 1 1232, and
550601 - reviewed...
550602 -
550603 -       Intel on a new way of working.......... 950927, ref SDS 9 51HP
550604 -       Asilomar Conference.................... 960620, ref SDS 10 3516
550606 -  ..
550607 - SDS may not be a strong solution for "tables" in a conventional sense
550608 - that Information Mapping presents.  Ideas and methods that add value
550609 - to daily work should be investigated for support by SDS, Gary proposes
550610 - in his letter today.
550611 -
550613 -      ..
550614 -     Information Mapping Skills May Strengthen Communication Metrics
550615 -
550616 -
550617 - Gary continues...
550618 -
550619 -    8.  I believe that the skills required by Information Mapping in
550620 -        turning the widely varying array of incoming documents into a
550621 -        consistent form that identifies and organizes the information
550622 -        contained in the unstructured mess that we have to deal with
550623 -        would be of benefit to anyone needing to organize a record
550624 -        such as SDS from the mass of documents which is the usual
550625 -        state of affairs.
550627 -  ..
550628 - Gary has worked a little with SDS for a few months.  It would be
550629 - helpful to compare methods SDS uses for organizing the record with
550630 - methods used for information mapping.  How would this record be
550631 - different using information mapping, and how would this support the
550632 - transformation from information to a culture of knowledge, as set out
550633 - in POIMS, ref OF 1 HO4H, that strengthens the intelligence process?
550634 - see again POIMS? ref OF 1 T79J
550636 -  ..
550637 - On 970328 USACE published qualifications for Communication Manager.
550638 - ref DRP 1 7412  Is there a source for qualifications for information
550639 - mapping; how do the skills compare?  Should Com Manager skills be
550640 - upgraded?
550642 -  ..
550643 - Does information mapping support the other parts of "intelligence,"
550644 -
550645 -              •  analysis
550646 -              •  alignment
550647 -              •  summary
550648 -              •  feedback
550649 -
550650 - ...explained in POIMS? ref OF 1 1299
550652 -  ..
550653 - Gary continues....
550655 -         ..
550656 -    9.  I am convinced that turning a set of well done Information
550657 -        Mapping documents into an organized record, SDS or other,
550658 -        would be an order of magnitude easier than starting with the
550659 -        same information in any other form.
550660 -
550661 -
550662 -
550663 -
5507 -

SUBJECTS
Documents PDF Change to KM for Working Efficiently
PDF Paper Preferred Giving Up on Paperless Virtual Office New Way Wor
Print Preferred Avoid Responsibility Online Access to Links
PDF Pictures Not Efficient for Com Metrics KM Takes Too Much Time
PDF Not Productive No Addressability Cannot Link
Paperless Virtual Office Webmail Anytime Anywhere Intelligence on Int
Johnson, Gary Recommends Using PDF to Explain SDS Advantages of Paper
PDF Paper Preferred Giving Up on Paperless Virtual Office New Way Wor

7410 -
741101 -  ..
741102 - Knowledge Requires Connecting Documents to Experience
741103 - PDF Support Marketing Documents Not Effective for Knowledge Management
741104 -
741105 -
741106 - Gary explains advantages of PDF documents...
741107 -
741108 -   10.  The technologies that create documents cannot be faulted for
741109 -        not creating an SDS record since that is not their intent.  If
741110 -        the papers on Horn's site were SDS records, for example, they
741111 -        would *never*, repeat *never* be published in *any* publication
741112 -        anywhere in the world, and that is the intent of those
741113 -        documents.  To claim that producing documents for publication
741114 -        is a failure because it doesn't create an SDS record is, at
741115 -        best, to confuse the intent of the work.  A PDF file may not
741116 -        make a suitable SDS record, but is can be viewed on nearly any
741117 -        computer, it is a single file, it can contain graphics,
741118 -        internal links, organization, etc. In short, it is well suited
741119 -        to its purpose of *presenting information*.  If SDS were
741120 -        integrated into Windows, I would recommend that we be able to
741121 -        generate Word and PDF documents as a necessary adjunct to the
741122 -        Com Manager role.  If SDS had the capability, I would recommend
741123 -        that the technologies for organizing and presenting information
741124 -        as outlined by Information Mapping be used within SDS, and I
741125 -        certainly recommend that some such approach be used when
741126 -        creating documents for use outside of SDS.  POIMS and NOW would
741127 -        certainly be better received if they underwent some such
741128 -        analysis. ref DRT 1 LF3K
741130 -  ..
741131 - Research on information mapping for correlation with SDS to support
741132 - Com Metrics is discussed above. ref SDS 0 KT5G
741134 -  ..
741135 - Gary is correct that documents, PDF and Powerpoint are excellent for
741136 - presenting information. ref SDS 0 VO9K  Managers make good use of
741137 - these presentation methods, as reported in the record on 020204,
741138 - ref SDS 70 KM4F, and explained in POIMS. ref OF 1 0959
741139 -
741140 -      [On 021126 Gary submits information showing that people are
741141 -      adding links to PDF documents. ref SDS 91 91WP
741143 -  ..
741144 - New realities of information overload, cited by Andy Grove at Intel,
741145 - see 980307, ref SDS 21 1209, brought by success of information
741146 - technology for better documents have created a new world order,
741147 - explained in NWO, ref OF 2 1675, that now makes communication the
741148 - biggest risk in enterprise, rather than an asset when IT was emerging
741149 - some four (2) decades ago, because people do not have time to think.
741150 - see POIMS. ref OF 1 R69H  While Gary is further correct that strong
741151 - cultural forces prevent improving management, noted as well by Morris
741152 - on 990527, no matter how deeply traditional documentation methods are
741153 - accepted by people, the more these IT methods are used the more havoc
741154 - they cause, as explained in NWO. ref OF 2 7515  Thus, a core Knowledge
741155 - Management dilemma is how to empower people with tools they need
741156 - rather than the tools they want, and thereby avoid loss, conflict,
741157 - crisis and calamity, discussed earlier on 021113 when Gary presented
741158 - evidence that software for performing some important management tasks
741159 - do not improve productivity. ref SDS 86 EFBE
741161 -  ..
741162 - The need to advance from information to a culture of knowledge is
741163 - shown in the record on 940609 reviewing Henry Kissinger's report that
741164 - management has become an Alice in Wonderland of continual bumbling,
741165 - rather than continual learning. ref SDS 6 4238
741167 -      ..
741168 -     Bumbling occurs from information overload; people do not have time
741169 -     to think.  Since thinking is the process that converts information
741170 -     into the power of knowledge that connects cause and effect, see
741171 -     POIMS, ref OF 1 0367, document modalities, like PDF, that slow the
741172 -     pace of listening and learning, reduce economic progress and the
741173 -     advance of civilization.  Since people cling to familiar methods,
741174 -     noted by Gary today, by Don Rumsfeld in a speech at the War
741175 -     College on 020131, ref SDS 69 G15V, and by Andy Grove at Intel in
741176 -     a book he wrote that was reviewed on 980307, ref SDS 20 3740, then
741177 -     reasoned, persistent effort is needed to transform from documents
741178 -     to Knowledge Space.
741180 -           ..
741181 -          On 970910 people do not have time to think. ref SDS 16
741182 -          3479
741184 -           ..
741185 -          On 001207 too many people having too many problems causes
741186 -          productivity, earnings and stock prices to fall. ref SDS 56
741187 -          V54M
741189 -           ..
741190 -          On 010911 people had a lot of information in documents
741191 -          like books, reports and similar instruments aided by
741192 -          excellent PDF capabilities, but people did not have analysis
741193 -          that connects information into patterns of cause and effect,
741194 -          commonly called "intelligence." ref SDS 62 UP5K
741196 -      ..
741197 -     Conventional literacy over several centuries spawned a culture of
741198 -     information technology based on the printing press invented by
741199 -     Gutenberg in about 1455.  On 991010 Gutenberg was cited for having
741200 -     contributed the most to advance civilization in the past millennium
741201 -     because the printing press significantly strengthens literacy that
741202 -     augments human intelligence, enabling people to think, remember
741203 -     and communicate better. ref SDS 39 3056  On 991025 Peter Drucker
741204 -     honored Gutenberg for launching the technology revolution.
741205 -     ref SDS 40 3060
741207 -      ..
741208 -     Printing press technology extended by excellent wordprocessing and
741209 -     PDF tools needs a new paradigm to take the next step in the march
741210 -     of civilization, explained in NWO.
741212 -      ..
741213 -     The missing ingredient in conventional literacy implemented with
741214 -     wordprocessing and PDF methods is making it fast and easy to
741215 -     create connections between what is in a document and everything
741216 -     else in human experience that shows patterns of cause and effect,
741217 -     with the result that all of the connections are in the minds of
741218 -     people who think, remember and communicate.  Since people do not
741219 -     have time to think, a better solution is needed, per above.
741220 -     ref SDS 0 VA3G
741222 -      ..
741223 -     New Realities Require Doing Things Differently
741224 -
741225 -     No matter how well PDF files are prepared, and no matter how well
741226 -     accepted because people like familiar things and familiar ways, as
741227 -     Grove points out, per above, ref SDS 0 VO6H, since PDF files, like
741228 -     conventional books and printed media, take a lot of time and
741229 -     effort to convert into useful knowledge, this is not an effective
741230 -     technology for improving management other knowledge work.  PDF is
741231 -     excellent for information, but not for knowledge, explained above.
741232 -     ref SDS 0 VA3G
741234 -      ..
741235 -     Drucker points out that advancing civilization requires doing
741236 -     things differently, ref SDS 5 1DW2, rather than doing the same
741237 -     things better, ref SDS 5 1855, and says greater prosperity from
741238 -     better productivity comes from working "smarter" not harder than
741239 -     grandfather," reviewed on 931130. ref SDS 4 1199
741240 -
741242 -      ..
741243 -     Connected Record with Addressability Saves Time Money ROI 10:1
741244 -
741245 -     Experience using SDS shows productivity gains from addressability,
741246 -     as explained on 010126. ref SDS 58 DQ4F  That may be one reason
741247 -     Doug Engelbart called for adding addressability to documents in a
741248 -     letter on 000405. ref SDS 48 2484  Addressability enables analysis
741249 -     of books and papers, as shown by examples at...
741250 -
741251 -       1. 7 Habits of Highly Successful........ 921205, ref SDS 3 0000
741252 -       2. Management Tasks Responsibilities.... 931130, ref SDS 4 0000
741253 -       3. Only the Paranoid Survive............ 980307, ref SDS 20 0000
741254 -       4. Federal Acqstn Regulations FAR....... 020504, ref SDS 73 0000
741256 -      ..
741257 -     The first three examples took about two weeks, because the
741258 -     material all had to be scanned to produce addressable media. The
741259 -     fourth example was done in two days, because it is published in
741260 -     addressable media.  Subtracting two days from 2 weeks shows a big
741261 -     advantage.  This advantage is reflected by time and cost savings
741262 -     using SDS that yield ROI of 10:1, reported by USACE. ref DRP 2
741263 -     0001  These savings are illustrated by the report provided to
741264 -     USACE on 970417 that took about 10 seconds to draw from SDS,
741265 -     ref SDS 15 6828, and which two years later resulted in approximate
741266 -     savings of $200K, reported on 981027. ref SDS 23 7315  The cost of
741267 -     using conventional documents was approximate $20M of extra payout
741268 -     to avoid the trouble of looking through documents they chose to
741269 -     use for other issues on the Oakland Harbor project, also reported
741270 -     on 981027. ref SDS 23 9152
741271 -
741272 -
741273 -
741274 -
7413 -

SUBJECTS
POIMS NWO Published in PDF or Other Conventional Document
Document Publish POIMS NWO PDF or Similar Conventional Format
Publish POIMS NWO in PDF or Other Conventional Document
NWO Published in PDF or Other Conventional Document

8206 -
820701 -  ..
820702 - POIMS NWO Re-write Using PDF Conventional Documement Methods
820703 - Documents Are Not Path to Culture of Knowledge that Replaces Documents
820704 - 50 Years Improve Productivity Replace Documents with Knowledge Space
820705 - Commercial Requirements Cultural Inertia Slow Advance of Civilization
820706 -
820707 -
820708 - Gary continues...
820709 -
820710 -        I can virtually guarantee that if SDS is *ever* to get real
820711 -        recognition, that *somebody* is going to have to produce
820712 -        *documents*,  papers, books, presentations, etc, that present
820713 -        its ideas, benefits, uses, etc. Claiming that a document for
820714 -        publication is a failure since it is not an SDS record is as
820715 -        foolish as claiming that a television is a failure because it
820716 -        doesn't deliver its information in writing on paper - they
820717 -        serve different purposes, and each purpose has its place. Hard
820718 -        as it may be to believe, constructing SDS records is *not* the
820719 -        only valid purpose in the world.
820721 -         ..
820722 -        I am sorry if that sounds a bit strident, but I really do get
820723 -        tired of the refrain that appears to say that the entire
820724 -        universe is SDS and everything else ever tried by man in the
820725 -        history of the world is defective since it isn't SDS. If this
820726 -        point of view annoys me, given that I support SDS and agree
820727 -        with most of its aims and purposes, consider how it must impact
820728 -        those who have yet to be convinced that SDS has anything of
820729 -        value to offer.
820731 -  ..
820732 - Gary has previously discussed writing another version of the
820733 - foundational documents for SDS in POIMS, NWO, etc.  He has suggested
820734 - using the current versions as original sources and producing new
820735 - versions using professional writers with skills to appeal to a wider
820736 - audience.
820737 -
820738 -           [On 021212 Mike Poremba discussed re-writing POIMS and NWO.
820739 -           ref SDS 92 36GH
820741 -  ..
820742 - Gary is correct that when SDS catches on a lot of people will write
820743 - conventional books about this advance.  In order for that to happen,
820744 - there needs to be a cultural base of understanding that forms a
820745 - market.  Right now there is no such base of understanding because the
820746 - methods people understand using printed media and PDF are incapable of
820747 - forming a web of connections, as explained above, that ref SDS 0 L344
820748 - illustrate or otherwise impart to people the benefits of Knowledge
820749 - Space for working intelligently.  So, it is a dilemma, an innovation
820750 - loop, that can only be transcended by giving people experience to
820751 - discover a way of working.
820753 -  ..
820754 - The difficulty people face trying to use information modalities, that
820755 - evolved for documents over the past 2,000 years, to explain a modality
820756 - for Knowledge Management is that the human mind is wired to use
820757 - information in the conscious span of attention, and so is blocked from
820758 - understanding a material distinction from "knowledge," because
820759 - knowledge is created in the mind on automatic pilot in the background.
820760 - The process of knowledge creation is hidden, it is unfamiliar.
820761 - Information technology, like a printed letter, report, book or PDF
820762 - file, does not yield understanding about knowledge, as reported on
820763 - 000503. ref SDS 49 5033  Thus, while there are mountains of documents
820764 - published everyday on Knowledge Management there has been no progress
820765 - by anyone else toward a workable system that is substantially
820766 - different from information technology, because people need experience
820767 - to understand the meaning of knowledge in a way that enables design of
820768 - useful tools that advance beyond IT, and IT cannot convey that
820769 - experience in any meaningful way.  An example is the record on 020812
820770 - showing that people who work within KM professional circles have made
820771 - no progress on using KM nor developing tools to perform KM.
820772 - ref SDS 75 TV9K
820774 -  ..
820775 - Using printed media and PDF material that cannot be incorporated into
820776 - a dynamic record so that people can experience concepts of knowledge,
820777 - intelligence, context, integrating time and information, etc.,
820778 - prevents anyone from learning anything useful from such instruments
820779 - about Knowledge Management, as enabled by SDS, because SDS is a new
820780 - way of working.
820782 -  ..
820783 - NSF illustrates that printed media and PDF is not effective for
820784 - understanding Knowledge Management.
820786 -  ..
820787 - The National Science Foundation (NSF) issued a call for proposals
820788 - on KM in 1999.
820790 -  ..
820791 - As reported on 991213, on 990614 NSF staff reviewed the Welch proposal
820792 - for administrative purposes and advised that reviewers need to open
820793 - the proposal on line to gain experience using ideas in the proposal in
820794 - order to grasp the theory and practice of Com Metrics, rather than use
820795 - conventional printed and PDF format.  The admin staff advised that
820796 - without experiencing SDS records on the Internet, claims in the
820797 - proposal to enhance alphabet technology seem overstated because
820798 - nobody, including professional knowledge management professionals
820799 - hired to review proposals on KM, and who write excellent articles in
820800 - publications and books, has accomplished SDS capability. ref SDS 43
820801 - 1764  On 991213 NSF failed to approve the Welch proposal on the
820802 - grounds that the system of Communication Metrics that adds
820803 - intelligence to information would be worthwhile, but there is no
820804 - evidence it can be accomplished. ref SDS 43 9435  Since, as the admin
820805 - staff noted earlier on 990614, if people open SDS records they quickly
820806 - discover that what sounds like impossible delphic theory is in fact a
820807 - reality, this means the people who reviewed the proposal did not
820808 - follow the instruction to view the proposal on line, and instead
820809 - relied on the printed media which denied them access to experience
820810 - needed for discovering that Com Metrics theory is implemented by SDS.
820812 -  ..
820813 - It is not clear at this remove who others who are less schooled and
820814 - less expert with KM can do any better at understanding a new way of
820815 - working if all they have is the information using the traditional ways
820816 - of working.
820818 -  ..
820819 - On 020217 Gary asked if people care about using SDS for saving time
820820 - and money.  Today, he indicates that the desire to make money and gain
820821 - recognition by producing PDF documents that reduce productivity and
820822 - cause bumbling, overwhelms the desire to save time and money by
820823 - improving the work.
820825 -  ..
820826 - Thus, the issue people face is whether to be published or whether to
820827 - be productive.  Most likely there is a way to satisfy both objectives
820828 - by rendering useful information in multiple media, one for
820829 - publications and another for getting work done.
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Distribution. . . . See "CONTACTS"