Welch Company
San Francisco, CA


S U M M A R Y


DIARY: November 18, 2002 01:55 PM Monday; Rod Welch

Gary submitted helpful guidance on technical and marketing issues.

1...Summary/Objective
2...Styles Enable Netscape 7 to Display Like Netscape 4.7 and IE
....Original Source Needed to Link for Analysis
3...Line Numbers Needed in Original Source for Quick Reference
4...Questions from the Style Method that Helps Netscape 7
5...Marketing SDS Records Provide Links to Com Metrics Information
6...SDS Records Provide Links to Com Metrics Information for Marketing
7...Work Plan for Gary's Next Step Learning SDS
8...Enabling Forces Movement Toward Culture of Knowledge
9...Minciu Sodas Tools for Organizing Thoughts Enabling Force for SDS
10...Pathmaker Supports Meetings Like Getting Things Done and Technography
11...Bacon Noticed Plan Perform Report Scientific Method
12...SDS Supports Scientific Method - Plan Perform Report
13...Scientific Method Plan Perform Report Defined by Francis Bacon
.........Contemporaneous History Experiments Knowledge Correlations
14...What's a Metric for Communication Reality Monitoring Verifies Accuracy
15...Accuracy Communication Metrics Applies Scientific Method Verification
16...Contemporaneous Record Accuracy Reality Metrics Communication Metrics
17...SDS Augments Intelligence Reality Monitoring Verify Accuracy
18...Cognitive Science Reality Monitoring Contemporaneous Writing Accuracy
19...Reality Monitoring and Metrics Applies Contemporaneous Record Accuracy
20...Traceability to Original Sources Innate Reality Metric Intelligence
21...Information Mapping Developed by Robert Horn, Honoring Engelbart
22...PDF Documents Difficult to Manage and Convert into Knowledge
23...HTML Procedures Rules to Avoid Nesting Errors That Hamper Display


..............
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CONTACTS 

SUBJECTS
Explicit Links Netscape 7 Does Not Display Explicit Links Correctly
Netscape 7 Does Not Display HTML for Com Metrics Like IE and Netscape
HTML Does Not Display Using Netscape 7 in Same Manner as IE and Netsc
Procedures HTML Coding Standards W3C for Coding Web Pages
Netscape 7 Style Sheet Enables Rendering HTML for SDS and Com Metrics
HTML Improvements Validator Shows SDS Code Can be Improved 070405 012
Style Sheet Enables Netscape 7 to Render HTML for SDS and Com Metrics

1909 -
1909 -    ..
1910 - Summary/Objective
1911 -
191101 - Follow up ref SDS 74 VNE6.
191102 -
191103 - Last night we discussed a work plan to support Gary's project learning
191104 - SDS. ref SDS 0 Q45F  Today, Gary sent guidelines that avoid display
191105 - problems with browsers. ref SDS 0 Z64B  Style sheets solved problems
191106 - with Netscape 7. ref SDS 0 8J5O  Gary submitted ideas to aid marketing
191107 - by adding links in SDS records to the home page and foundational
191108 - documents on POIMS and Com Metrics. ref SDS 0 AL6A  When Gary
191109 - publishes SDS records that will help marketing by establishing that
191110 - other people can do this work. ref SDS 0 YGUT  Gary found web pages
191111 - showing that a lot of people and organizations are looking for ways to
191112 - improve management. ref SDS 0 UH48, which addresses a question Gary
191113 - has raised from time to time about demand for benefits of SDS to save
191114 - time and money. ref SDS 0 ET9F  An example Gary describes today in
191115 - another letter shows the SDS design that supports the plan, perform,
191116 - report work model fits the scientific method, which has a long history
191117 - of acceptance. ref SDS 0 N39H  SDS records on the Internet are
191118 - examples of case studies which show that professionals and academics
191119 - can "study what works" for the scientific method by using SDS.
191120 - ref SDS 0 Q67O  Robert Horn is a colleague of Terry Winograd at
191121 - Stanford.  He delivered a keynote address honoring Doug Engelbart this
191122 - past February.  Gary has been favorably impressed with tools and ideas
191123 - Robert developed for a system of information mapping.  Work product is
191124 - helpful for evaluating KM ideas. ref SDS 0 WE5L  The predominance of
191125 - PDF papers among Robert's work product indicates his daily practice is
191126 - not heavily influenced by ideas and methods for knowledge management.
191127 - ref SDS 0 844M
191129 -  ..
191130 - Submitted ref DIT 1 0001 responding to Gary's letters received
191131 - today...
191132 -
191133 -   1. HTML corrections using style sheets
191134 -      to display Com Metrics in Netscape 7.......... ref SDS 0 8J5O
191135 -   2. Marketing ideas adding links from
191136 -      SDS records to Com Metrics thoery
191137 -      and Welch home page........................... ref SDS 0 AL6A
191138 -   3. References to organizations working on
191139 -      knowledge management, Minciu Sodas............ ref SDS 0 UH48
191140 -   4. Pathmaker..................................... ref SDS 0 ET9F
191141 -   5. Francis Bacon and scientific method supports
191142 -      SDS design for plan, perform, report.......... ref SDS 0 N39H
191143 -   6. Informtion mapping developed by Robert Horn... ref SDS 0 WE5L
191145 -  ..
191146 - Thank Gary for help on HTML coding and marketing.  Suggest we work on
191147 - SDS skills, per below. ref SDS 0 Q45F
191148 -
191149 -
191150 -
191151 -
191152 -
191153 -
191154 -
191156 -  ..
1912 -
1913 -
1914 - Progress
1915 -
191501 - Styles Enable Netscape 7 to Display Like Netscape 4.7 and IE
191502 -
191503 -
191504 - Received ref DRT 1 0001 from Gary saying...
191505 -
191506 -    1.  Netscape 7 has no problem with the explicit links in the list.
191507 -        The validator does give the following message:
191508 -
191509 -          (47) Text was found in a(n) "ol" section. Text in this
191510 -          section should be contained in an "li" tag even though some
191511 -          browsers may render this text without an "li" tag. More HTML
191512 -          standard compliant browsers such as Opera may not render this
191513 -          text at all.
191515 -         ..
191516 -    2.  Apparently this doesn't cause a problem in any of the browsers.
191517 -        ref DRT 1 C86J
191518 -
191520 -         ..
191521 -    3.  Note that in the attached file I have used styles a bit more
191522 -        heavily. There are *no* FONT tags left. ref DRT 1 FX6M
191524 -  ..
191525 - When the attachment to Gary's letter noted in para 3 is clicked, a web
191526 - page opens at...
191527 -
191528 -       mailbox:/h|/00/07/Users/00101/mail/Inbox?id=MIEJJJFBHJEBDEKGPHOPAELBDHAA.dynalt%40dynalt.com&number=119569648&part=1.2
191529 -
191530 - ...that looks like the publication list at...
191531 -
191532 -       http://www.welchco.com/00601.HTM
191533 -
191535 -     ..
191536 -    Original Source Needed to Link for Analysis
191537 -
191538 -
191539 - Do not seem to be able to copy the source file, and so it is difficult
191540 - to do a lot of work with the content.
191541 -
191542 -    Need a way to capture the source file so that analysis can be
191543 -    linked to aid understanding and discussion.
191544 -
191546 -  ..
191547 - The source file seems to show in part....
191549 -  ..
191550 - At the top...
191551 -
191552 -        <title>
191553 -        <style type=3d"text/css">
191554 -        <!-- a:link {font-weight: bold} -->
191555 -        </style>
191557 -  ..
191558 - There are other references that seem to define style 3d, but not sure.
191560 -  ..
191561 - Further in the file there is...
191562 -
191563 -        <ol>
191564 -                <a href=3d"4460">..</a><br>
191565 -            <li><a name=3d"4460"></a>
191566 -            <a =href=3d"http://www.welchco.com/03/00050/01/09/01/02/00030.HTM">
191567 -            POIMS</a><br>
191568 -            <b>The Art of Automated Management in the 21st Century </b>
191570 -  ..
191571 - ...further in the file, there is...
191572 -
191573 -                <br><a href=3d"8456">..</a><br>
191574 -            <li><a name=3d"8456"></a>
191575 -            <b><a =href=3d"http://www.welchco.com/03/00050/01/09/03/02/03/0309.HTM">
191576 -            Communication Metrics</a><br>
191577 -            <b>New World Order Needs Old Time Religion</b>
191579 -  ..
191580 - In these examples from Gary's work, there seems to be code added for a
191581 - style, possibly related to the "3d" entry, per above. ref SDS 0 Z55F
191582 - It is not clear from from the record, if there is more definition and
191583 - control somewhere else for 3d.
191585 -  ..
191586 - Text that is identified as bold with <b> does not show up as bold, so
191587 - perhaps this is a matter of the style.
191589 -  ..
191590 - Gary continues...
191591 -
191592 -    4.  By setting styles in the B command, turning the font bold and
191593 -        red for just the extent of the B tag is trivial (HTML line 77).
191594 -        ref DRT 1 XX7G
191596 -         ..
191597 -    5.  I also set a style to turn *all* links bold, and removed all of
191598 -        the B tags that were just to get the links bold. This
191599 -        automatically eliminates some of the nesting errors.
191600 -        ref DRT 1 DY7K
191601 -
191603 -  ..
191604 - Line Numbers Needed in Original Source for Quick Reference
191605 -
191606 -
191607 -    6.  I reorganized the ADDRESS tag at line 12 to fix a nesting
191608 -        problem. ref DRT 1 OY8F
191610 -  ..
191611 - References to line numbers per above, and in para 4, ref SDS 0 Z586,
191612 - are difficult to locate because there are no line numbers in anything
191613 - I saw.  How can we get the line numbers, and/or a link to the specific
191614 - location, so we can go take a look, per analysis on 020726?
191615 - ref SDS 63 TV9K
191616 -
191617 -       [On 021119 Gary says the attachments should be saved to disk and
191618 -       opened as an editor file. ref SDS 75 SR9M
191620 -         ..
191621 -    7.  About the only difference that I see now is that the navigation
191622 -        bar at the bottom is in a slightly smaller type in Netscape 7
191623 -        than in either Opera or Explorer. If this is a problem, we can
191624 -        actually specify the size in points to get it exact.
191625 -        ref DRT 1 5J8I
191627 -         ..
191628 -    8.  The use of styles, even as little as I did here,
191629 -        definitely helps clean up the code. ref DRT 1 4J8O
191630 -
191632 -  ..
191633 - Questions from the Style Method that Helps Netscape 7
191634 -
191635 -
191636 -     1.  Did Gary observe the display problem using Netscape 7 on the
191637 -         original file at...
191638 -
191639 -             http://www.welchco.com/00601.HTM
191640 -
191641 -         ...that IE and Netscape 4.7 render correctly?
191643 -          ..
191644 -     2.  Is there a way to code HTML without using styles that enables
191645 -         Netscape 7 to provide the same display for the list of
191646 -         publications that is shown by IE and Netscape 4.73?
191648 -        ..
191649 -       [On 021119 Gary says that following the rules he lists for using
191650 -       HTML, noted below, ref SDS 0 Z64B, will enable Netscape 7 to
191651 -       work as well as Netscape 4.73 and like IE 6.0 to display files.
191652 -       ref SDS 75 OV3N
191653 -
191654 -
191655 -
1917 -

SUBJECTS
SDS Records On Internet Provide Links to SDS Home Pages that Explain
Johnson, Gary SDS Records On Internet Provide Links to SDS Home Pages
Gary Using SDS Helps Improve SDS by Contributing to Development Which

3405 -
340601 -  ..
340602 - Marketing SDS Records Provide Links to Com Metrics Information
340603 - SDS Records Provide Links to Com Metrics Information for Marketing
340604 -
340605 - Received ref DRT 2 0001 from Gary with ideas on incorporating some
340606 - modest advertising into SDS records, saying...
340607 -
340608 -     1.  I have long thought that the SDS pages on the web need at
340609 -         least:
340611 -                ..
340612 -            •  Some links to the main part of the site
340614 -                ..
340615 -            •  The URL of the page somewhere.
340617 -          ..
340618 -     2.  As an example, I took one of the pages we were working on and
340619 -         put the link bar from the last page at the top and the URL at
340620 -         the bottom. ref DRT 2 T76F
340621 -         ..
340622 -     3.  The specifics can be done in any way that makes sense -
340623 -         links at the bottom, etc.. ref DRT 2 T66J
340625 -          ..
340626 -     4.  I also experimented with using a quote with a link into New
340627 -         World Order. ref DRT 2 W56M
340629 -  ..
340630 - I liked the quote he selected from NWO. ref OF 7 4564
340632 -  ..
340633 - Gary continues...
340634 -
340635 -     5.  I am thinking that if we worked on the main documents to
340636 -         produce "sound bites" that we could quote, then dumping them
340637 -         essentially at random into SDS web pages could help tie the
340638 -         entire SDS record back into the foundation documents.  If we
340639 -         kept a list of quote entries, always adding to the end, and
340640 -         picked a random index when converting to HTML, we could
340641 -         sprinkle the quotes and links throughout the SDS record. We
340642 -         might want to record the index in the SDS record when we
340643 -         convert it so that the quote on any page stays the same even
340644 -         if we update the record. ref DRT 2 S67G
340646 -  ..
340647 - Gary provides an attachment to a web page that cannot be managed, per
340648 - issue above. ref SDS 0 Z55W
340650 -  ..
340651 - It seems to indicate that a standardized style sheet be configured for
340652 - SDS records?
340653 -
340654 -       If style sheet methodology is adopted what are advantages and
340655 -       disadvantages?  If we adopt that mode are we painting ourselves
340656 -       into a corner in any way?
340657 -
340658 -          [On 021119 Gary feels there is no risk to using sytle sheets,
340659 -          but there is also a particular advantage using this method
340660 -          for SDS. ref SDS 75 AL6A
340662 -        ..
340663 -       Why isn't the URL that shows up in the location bar adequate?
340664 -
340665 -          [On 021119 Gary explains advantage of making it fast and easy
340666 -          for people to save the location to original sources.
340667 -          ref SDS 75 F97F
340668 -
340670 -  ..
340671 - The format sample Gary submits for SDS records with links to the home
340672 - page, and the URL looks good.
340674 -  ..
340675 - Sprinkling random quotes from foundation documents for SDS and Com
340676 - Metrics, as Gary proposes, ref SDS 0 I54I is an excellent marketing
340677 - idea.
340678 -
340679 -     We may need to think through how to separate marketing and sales
340680 -     from daily work.
340682 -      ..
340683 -     As things now stand, the Internet provides a vehicle that enables
340684 -     other people to observe work product from live operations that
340685 -     demonstrates ability to perform in a way that other people are
340686 -     unable to accomplish using conventional methods.
340688 -      ..
340689 -     In other words people recognize a new way of working, as explained
340690 -     on 001219, ref SDS 50 FO5M, simply by observing the record as is,
340691 -     and following links showing analysis, planning and adjustments
340692 -     that led to results.  People are aware they cannot produce this
340693 -     work product using their existing tools and methods, and so are
340694 -     positioned to easily reach out to inquire, if they wish to improve
340695 -     their work.
340697 -      ..
340698 -     Examples of people being favorably impressed with the record on
340699 -     the Internet as it now stands are reported on 010907. ref SDS 54
340700 -     KX3L
340702 -      ..
340703 -     The stumbling block that prevents people from reaching out to buy
340704 -     or otherwise pilot test SDS, is that SDS work product seems out of
340705 -     reach, based on experience using popular programs from Microsoft
340706 -     and others.
340708 -      ..
340709 -     Assurance that anyone can do this level of work using the SDS
340710 -     program, might be the rosette stone that moves people to improve.
340711 -     An example of the mental hurdle people have to climb is Morris'
340712 -     comments on 890809. ref SDS 3 2079  Another example is in the
340713 -     record on 001126 where an engineer contributing to Doug
340714 -     Engelbart's OHS/DKR effort asked with great incredulity, if doing
340715 -     KM requires changing the tools he likes using. ref SDS 47 X8PW  At
340716 -     one level it seems rather simple minded for an accomplished
340717 -     engineer to ask if it is necessary to change tools to produce work
340718 -     he cannot produce with the tools he is using.  Yet, it brings out
340719 -     that people are hoping to realize improvement by using the tools
340720 -     and skills they have, and it is a big mental leap to consider that
340721 -     the tools have to be changed.
340723 -      ..
340724 -     Gary and I discussed a demonstration program as one way to impart
340725 -     to people that SDS work product is fast and easy to create with
340726 -     SDS, even though it is not fast and easy using other tools.
340728 -      ..
340729 -     Further evidence that may sway customers is seeing other people
340730 -     producing SDS records.  This is different from testimonials.
340731 -     Seeing people doing daily work, like this record, is a proof of
340732 -     practice that makes it hard for even the most willfully blind to
340733 -     maintain denial under the rule of the last withhold, reported on
340734 -     921217 1100. ref SDS 4 9070  On 020924 Gary began work in part to
340735 -     accomplish this objective, ref SDS 67 0001, per our planning in
340736 -     the record on 020813. ref SDS 64 O65L
340738 -      ..
340739 -     Getting SDS records out there with Gary's name and the names of
340740 -     others on them, may be an effective way to help people gain the
340741 -     assurance needed for transition from information to a culture of
340742 -     knowledge, per Gary's letter on 011210. ref SDS 58 9H6H
340744 -      ..
340745 -     For example, if Gary did the task he is describing today, using
340746 -     SDS, in a manner shown on 021111, ref SDS 73 0001, that might help
340747 -     other programmers and website engineers see that they improve
340748 -     their work the same way.  Morris mentioned on 990524 that
340749 -     engineers don't believe they can use good management practices
340750 -     called out in their education, their company policy, the seminars
340751 -     they attend and the professional books and articles they read.
340752 -     They believe it takes too long using the tools their company gave
340753 -     them, and the work practices they have evolved over many years
340754 -     using popular programs from Microsoft and others. ref SDS 34 0966
340755 -     Gary can show SDS makes good management working intelligently
340756 -     using the Plan, Perform, Report process fast and easy for creating
340757 -     the application he describes today. ref SDS 0 YF5F
340759 -      ..
340760 -     If we add advertising, will people be put off by the idea that
340761 -     their daily work might be the vehicle for a billboard on the
340762 -     Internet?
340764 -      ..
340765 -     On the other hand, discrete links to the home page, as Gary
340766 -     proposes, do not seem, at least to me, to be a significantly
340767 -     overt sales pitch that would be objectionable, particularly since
340768 -     the foundational documents are largely educational.
340770 -      ..
340771 -     As well, we might be able to separate the data base so that
340772 -     marketing stuff is not automatically added to the work record for
340773 -     a customer.
340774 -
340775 -
340776 -
340777 -
340778 -
340779 -
340780 -
340781 -
3408 -

SUBJECTS
Subject Index Assignments Reflect Organic Structure of Work  nd Life
Subject Report for Another User ID
Plan Perform Report SDS New Way Working Augment Intelligence Thinking
Letter Format to Write Correspondence
Linking Audit Trail Traceability to Original Sources in SDS Records G

3907 -
390801 -  ..
390802 - Work Plan for Gary's Next Step Learning SDS
390803 -
390804 - In our telephone call last night talked about tasks to accomplish in
390805 - the period ahead...
390806 -
390807 -     1.  Plan, Perform, Report, scientific method
390808 -
390809 -         This is the practical use of SDS for getting things done
390810 -         correctly, on time and within budget using the scientific
390811 -         method supported by SDS, which Gary discussed in his letter on
390812 -         021109, ref SDS 72 5Z4P, and mentions in another letter today,
390813 -         per below. ref SDS 0 N39H
390815 -          ..
390816 -         Part of this task is getting the keyboard going for high speed
390817 -         work, which Gary mentioned on 021109. ref SDS 72 9Y7O
390818 -         ..
390819 -         Plan, perform report process entails using following
390820 -         individual features...
390822 -          ..
390823 -     2.  Subject index
390824 -
390825 -         Gary said this is still messed up, even after I sent
390826 -         corrected files.
390828 -          ..
390829 -         It may indicate that he did some work on the files I
390830 -         fixed after the date that I sent them, so the corrected files
390831 -         did not overwrite the other stuff.
390833 -          ..
390834 -         We need to work this through.
390836 -          ..
390837 -     3.  Reports.
390838 -
390839 -         Gary indicated last night that he is doing reports now, and
390840 -         feels this method should be available to people looking at SDS
390841 -         records on the Internet.
390843 -          ..
390844 -         Want to make sure he can do reports on...
390845 -
390846 -             a.  Subject
390847 -             b.  Contact
390848 -             c.  Files
390849 -             d.  Diary Summary
390850 -             e.  Key words
390852 -          ..
390853 -     4.  Linking
390854 -
390855 -         This is an important part of SDS for developing chronologies
390856 -         of cause and effect, and to strengthen accuracy of daily work,
390857 -         reviewed recently on 020820. ref SDS 66 0G4F
390858 -
390859 -            [On 021120 Gary indicates he understands how to create
390860 -            links in SDS, ref SDS 76 4I6K, using procedures shown in
390861 -            the record on 021120. ref SDS 76 4I6K
390863 -          ..
390864 -     5.  Writing and Receiving Letters
390865 -
390866 -         The doc log is a lot of fun and very effective, as explained
390867 -         in the record on 021027. ref SDS 71 5G3K  Gary needs to begin
390868 -         doing some webmail now and then like the letter to him this
390869 -         evening, per planning in the record on 021109. ref SDS 72 293N
390871 -          ..
390872 -         But more importantly, we need to have the doc log op going to
390873 -         complement SDS records that provide command and control of the
390874 -         record, per POIMS. ref OF 2 1107 and ref OF 2 1113
390875 -
390876 -            [On 021019 called Gary and provided orientation by phone on
390877 -            document management. ref SDS 75 5G3K
390878 -
390879 -
390880 -
390881 -
390882 -
3909 -

SUBJECTS
Minciu Sodas Tools for Organizing Thoughts
Marketing Growing Culture of Knowledge Enable Forces Tools for Organiz
Minciu Sodas Tools for Organizing Thoughts

5005 -
500601 -  ..
500602 - Enabling Forces Movement Toward Culture of Knowledge
500603 - Minciu Sodas Tools for Organizing Thoughts Enabling Force for SDS
500604 -
500605 - Follow up ref SDS 48 0000,
500606 -
500607 - Received ref DRT 3 0001 from Gary with a link to the web site...
500608 -
500609 -    http://www.ms.lt/ms/projects/toolkinds/
500610 -
500611 - ...which is for...
500612 -
500613 -                 Minciu Sodas Virtual Laboratory
500614 -
500616 -  ..
500617 - Background on contacts with Minciu Sodas are reported on 000324,
500618 - ref SDS 42 0001, and later on 001204. ref SDS 48 0001
500619 -
500620 -
500621 -
500622 -
5007 -

SUBJECTS
Pathmaker Tools and Support for Improving Meetings Grows Market for S
Culture of Knowledge Marketing Enable Forces Tools for Organizing Thou

5704 -
570501 -  ..
570502 - Pathmaker Supports Meetings Like Getting Things Done and Technography
570503 -
570504 - Follow up ref SDS 72 NQ7K.
570505 -
570506 - Received ref DRT 4 0001 from Gary with a link to....
570507 -
570508 -    http://www.skymark.com/pathmaker/benefits.asp
570510 -  ..
570511 - Gary says...
570512 -
570513 -     Here is a page with perceived benefits for a piece of software.
570514 -     The fact that these are perceived as benefits gives hope that
570515 -     maybe people can actually become interested in tools that help
570516 -     solve problems.
570518 -  ..
570519 - Gary makes a good point that other people promoting advantages of good
570520 - management practice demonstrates that people care about SDS
570521 - capabilities, as explained in the record on 021109. ref SDS 72 FE5J
570522 - This is a powerful enabling force, addressing Gary's question on
570523 - 020217. ref SDS 60 425M
570524 -
570525 -      [On 021126 Gary cites CaseMap 4 for supporting SDS features.
570526 -      ref SDS 77 PQUP
570528 -  ..
570529 - Information on Pathmaker today supplement's Gary's research on
570530 - Technography and Getting Things Done in his letter on 021109.
570531 - ref SDS 72 F6QV
570533 -  ..
570534 - Pathmaker seems to be an excellent program for helping people conduct
570535 - productive meetings, shown by a few examples from the Pathmaker web
570536 - site that Gary referenced in this letter today...
570537 -
570538 -          [On 021119 Gary seems to indicate Pathmaker is a visual aid
570539 -          for meetings. ref SDS 75 ET9F
570541 -        ..
570542 -       Open collaborative meeting atmosphere resulting in
570543 -       participative management.
570545 -        ..
570546 -       Improved problem-solving process.  A structured documented
570547 -       problem-solving system is better than an unstructured one.
570548 -       PathMaker leads teams through the problem-solving process.  It
570549 -       then helps teams reach a consensus for the best method to solve
570550 -       the problem.
570552 -  ..
570553 - Pathmaker further says at...
570554 -
570555 -    http://www.skymark.com/pathmaker/uses/balanced.asp
570556 -       ..
570557 -       PathMaker supports the leading management methods.
570559 -        ..
570560 -       PathMaker is nothing if not versatile. Pathway templates put you
570561 -       in the driver's seat, and help you standardize on management
570562 -       methods that will be used throughout your organization.
570563 -       Customers use PathMaker to execute projects and lead
570564 -       organizations using a variety of management models, including
570565 -       the following:
570567 -  ..
570568 - With limited time, a quick review today does not indicate Pathmaker
570569 - supports converting information into knowledge.  Like Getting Things
570570 - Done, Technography, Microsoft Outlook, Powerpoint, and other methods
570571 - people are using, Pathmaker support for other important management
570572 - tasks, complements SDS support for working intelligently, as set out
570573 - in POIMS, ref OF 2 6649, and illustrated by this record.
570575 -  ..
570576 - Received ref DRT 5 0001 from Gary with more information from Pathmaker
570577 - websites....
570578 -
570579 -      http://www.skymark.com/pathmaker/uses/planning.asp
570581 -  ..
570582 - Gary notes....
570583 -
570584 -      There are three critical elements of strategy:
570585 -
570586 -         1.  purpose
570587 -         2.  alignment
570588 -         3.  deployment
570590 -       ..
570591 -      http://www.skymark.com/pathmaker/uses/tqm.asp
570593 -  ..
570594 - Think he is demonstrating demand in the market place for things SDS
570595 - does, which was an issue Gary raised on 020217, per above. ref SDS 0
570596 - SF6L
570597 -
570598 -
570599 -
570600 -
570601 -
570602 -
5707 -

SUBJECTS
Scientific Method Plan Perform Report Enabled by SDS
Plan Perform Report Empower Consistent Good Management Fast and Easy
Scientific Process Inquiry Implemented by SDS Plan Perform Report
Intelligence New Way Thinking Working Knowledge Space Positions Infor
Intelligence Cycle Empower Consistent Plan Perform Report Fast and Ea
Bacon, Francis Attributed with Management Cycle Plan Perform Report
Intelligence Align Links Root Cause Analysis Core Competency Convert
Bacon, Francis Attributed With Plan Perform Report Scientific Method
Scientific Method Plan Perform Report Adopted by Edward Deming into
Bacon, Francis Attributed With Plan Perform Report Scientific Method
Scientific Method Francis Bacon Defined Plan Perform Report Implemen
Scientific Method Francis Bacon Defined Plan Perform Report Implemen

6914 -
691501 -  ..
691502 - Bacon Noticed Plan Perform Report Scientific Method
691503 - SDS Supports Scientific Method - Plan Perform Report
691504 - Scientific Method Plan Perform Report Defined by Francis Bacon
691505 -
691506 -
691507 - Gary continues...
691508 -
691509 -      Around 1500, Francis Bacon described the scientific method, with
691510 -      the development of a hypothesis, the design of experiments to
691511 -      test it, and the subsequent rethinking of the original thesis.
691512 -      The famous cycle, of Plan, Do, Check, Act, outlined by Walter
691513 -      Shewhart and popularized by Dr. Deming, is pretty much a
691514 -      reiteration of the basic scientific method. ref DRT 5 PPTR
691515 -
691516 -             http://www.skymark.com/pathmaker/uses/tqm.asp
691518 -  ..
691519 - This authority listing 3 steps to plan experiments, perform the work,
691520 - and report results ("rethinking") fits the SDS model presented in
691521 - POIMS of plan, perform, report. ref OF 2 6649   Deming's 4 steps are
691522 - also cited in POIMS. ref OF 2 0336
691524 -  ..
691525 - Research also found...
691526 -
691527 -      Scientific method has 4 steps.....
691528 -
691529 -             http://teacher.nsrl.rochester.edu/phy_labs/AppendixE/AppendixE.html
691530 -
691531 -      5 step method....
691532 -
691533 -             http://phyun5.ucr.edu/~wudka/Physics7/Notes_www/node6.html#SECTION02121000000000000000
691535 -              ..
691536 -             http://www.selu.edu/Academics/Education/EDF600/Mod3/sld001.htm
691538 -       ..
691539 -      8 step method...
691540 -
691541 -             http://koning.ecsu.ctstateu.edu/Plants_Human/scimeth.html
691542 -
691544 -       ..
691545 -      The University of Liverpool, Division of Optics presents an
691546 -      Interent source that recognizes Bacon's contribution for
691547 -      proposing a "scientific method" based on induction...
691548 -
691549 -             http://www.liv.ac.uk/~pcknox/teaching/phil/bacon.htm
691551 -          ..
691552 -         Sir Francis Bacon (1561 - 1626)
691554 -          ..
691555 -         Bacon entered Trinity College, Cambridge, at the age of
691556 -         thirteen and subsequently studied law at Gray's Inn. He was
691557 -         admitted to the bar in 1586. Following the accession of James
691558 -         VI/I, he was knighted in 1603, becoming Attorney-General in
691559 -         1613 and Lord Chancellor in 1618. Shortly after being created
691560 -         Viscount St Albans in 1621 he was fined, jailed and banished
691561 -         by his peers in the House of Lords for taking bribes when he
691562 -         was Lord Chancellor. Fortunately for Bacon, the King
691563 -         intervened, remitted the fine and set him free. He is perhaps
691564 -         best known for "Novum Organum", published in 1620 in which he
691565 -         claimed to have devised a new scientific method to replace
691566 -         Aristotle's method. Some scientists revered Bacon, some
691567 -         philosophers regarded him as an innovator. Others have
691568 -         pointed out that he never used his own method in any concrete
691569 -         way or produced any new scientific results, and that even his
691570 -         criticisms of Aristotle were not particularly original.
691571 -
691573 -          ..
691574 -         Contemporaneous History Experiments Knowledge Correlations
691575 -
691576 -         Bacon's method stressed first of all that the scientist (or in
691577 -         his terms the natural philosopher) should rid himself/herself
691578 -         of preconcieved notions or prejudices in order to become "as a
691579 -         child before nature".  Facts or observations should then be
691580 -         collected in order to compile "natural and experimental
691581 -         histories".  From this tabulated knowledge, correlations are
691582 -         sought, with rules for distinguishing accidental and essential
691583 -         correlations.  By this method the true nature of the
691584 -         phenomenon being studied is revealed.
691586 -       ..
691587 -      Decartes was also credited for positing a scientific method,
691588 -      though emphasizing deduction, rather than induction from
691589 -      observations....
691590 -
691591 -             http://www.thingsrevealed.net/dscrtbacn.htm
691592 -
691594 -  ..
691595 - On 000716 professor Joseph Ransdell at Texas Tech observed that SDS
691596 - inherently supports the scientific method, ref SDS 45 459V, and
691597 - further observed that SDS enables a management theory of communication
691598 - which people have sought for several centuries. ref SDS 45 7838
691599 -
691600 -            [On 041213 Edison credited for strong scientific method
691601 -            practice contemporaneous notes accurate understanding
691602 -            experiments analysis discover correlations, implications,
691603 -            nuance. ref SDS 79 DK4N
691605 -  ..
691606 - Per above, current work plan is for Gary to learn additional features
691607 - of SDS that are integated into the plan, perform, report management
691608 - cycle that supports the scientific method. ref SDS 0 Q45F
691610 -  ..
691611 - As Gary gains experience using SDS for applying the scientific method
691612 - to perform daily work, he can explain this advance to others through
691613 - professional settings, and by creating records on the Internet that
691614 - demonstrate that SDS enables practice to match theory, per above.
691615 - ref SDS 0 YGUT
691617 -  ..
691618 - A strong point to make is to "study what works" for implementing the
691619 - scientific method, reviewed on 020726, ref SDS 63 E63H, as shown by
691620 - SDS records.
691621 -
691622 -
691623 -
691624 -
6917 -

SUBJECTS
Reality Monitoring Accuracy Communication Metrics Cognitive Science
What's a Metric Communication Accuracy Links Listening Understanding

9404 -
940501 -  ..
940502 - What's a Metric for Communication Reality Monitoring Verifies Accuracy
940503 - Accuracy Communication Metrics Applies Scientific Method Verification
940504 - Contemporaneous Record Accuracy Reality Metrics Communication Metrics
940505 -
940506 - Follow up ref SDS 10 VX5J, ref SDS 9 3488.
940507 -
940508 - The Bacon "scientific method" using contemporaneous notes for accurate
940509 - understanding, per above, ref SDS 0 OX42, fits cognitive science
940510 - practice using "reality monitoring," reviewed on 951030. ref SDS 9
940511 - 3488  Writing things down and linking things up verifies accuracy of
940512 - understandings, which aligns with "narrative therapy" in psychology,
940513 - presented by Doctor Busman on 951117. ref SDS 10 VX5J
940514 -
940515 -
940517 -  ..
940518 - SDS Augments Intelligence Reality Monitoring Verify Accuracy
940519 - Cognitive Science Reality Monitoring Contemporaneous Writing Accuracy
940520 - Reality Monitoring and Metrics Applies Contemporaneous Record Accuracy
940521 - Traceability to Original Sources Innate Reality Metric Intelligence
940522 -
940523 - Research on the Internet found a paper...
940524 -
940525 -        Reality Monitoring
940526 -
940527 - ...prepared by Marcia Johnson, dated 970921. ref OF 10 0001
940528 -
940529 -        "Because humans have a cognitive system that takes in
940530 -        information from a number of perceptual sources and that can
940531 -        itself internally generate information as well, one of the
940532 -        mind's most critical cognitive functions is discriminating the
940533 -        origin of information.  We constantly use this ability in
940534 -        considering ongoing experience (Is what I see now 'out there,'
940535 -        or am I only imagining it?) and the products of past experience
940536 -        (Is my memory for an event that happened when I was 5 years old
940537 -        a memory for an actual event or an event I imagined as a
940538 -        child?) (180). ref OF 10 8042
940540 -  ..
940541 - Human mental architecture forms the basis of SDS design to augment
940542 - intelligence, presented in POIMS, ref OF 1 0367, that supports reality
940543 - monitoring.
940545 -  ..
940546 - Reality metrics in cognitive science performed innately by the brain
940547 - help answer the question on 950204 asking "what's a metric for
940548 - communication?" ref SDS 5 5468  At that time, accuracy was presented
940549 - as the best metric of communication; listening fails when people make
940550 - the wrong connections and remember incorrectly, causing loss of lives,
940551 - time, and money. ref SDS 5 8A9F  Legal practice presents a model for
940552 - Communication Metrics weighing evidence to measure truth. ref SDS 5
940553 - WT5J  The practice of reality monitoring in cognitive science supports
940554 - Communication Metrics developed on 950327. ref SDS 6 WO9P
940556 -  ..
940557 - Since the brain generates information internally, checking original
940558 - sources determines when perception is imagined and erroneous, which
940559 - requires further inquiry, or actual and accurate enabling action that
940560 - can succeed; aligns with SDS design avoid mistakes by constructing
940561 - connections to original sources. ref OF 7 22QF  Human mental
940562 - architecture aligns with management practices specified by industry
940563 - standards to verify accuracy using an audit trail that adds alignment
940564 - showing traceability to original sources for working intelligently,
940565 - reviewed on 950721. ref SDS 8 1740
940567 -  ..
940568 - Reality monitoring in cognitive science and psychology....
940569 -
940570 -    1.  Complements situational awareness to avoid mistakes, presented
940571 -        in NWO. ref OF 7 08XX  Alphabet technology augments innate
940572 -        intelligence with diligence that externalizes "reality
940573 -        monitoring" with tracability to original sources in personal
940574 -        and organizational memory, also, explained in NWO. ref OF 7
940575 -        PQ4M
940577 -         ..
940578 -    2.  Avoids errors from meaning drift explained by Landauer,
940579 -        reviewed on 960518, ref SDS 12 3734, and illustrated by the
940580 -        "telephone game," reviewed on 971229, ref SDS 15 1526, also
940581 -        cited in NWO. ref OF 4 XF5H
940583 -         ..
940584 -    3.  ISO requirements for traceability to original sources to verify
940585 -        accuracy of communications provides proactive, affirmative and
940586 -        conscious monitoring to cross-check reality, reviewed on
940587 -        950721. ref SDS 8 1740
940589 -         ..
940590 -    4.  Industry standards for documentation of software engineering to
940591 -        verify accuracy of daily work, reported on 951221. ref SDS 11
940592 -        0966
940594 -         ..
940595 -        Engineers don't like reality monitoring to avoid mistakes; they
940596 -        just want to do technology, reported on 990525. ref SDS 34 0966
940598 -         ..
940599 -    5.  Executives (e.g., Andy Grove CEO Intel) use copious notes to
940600 -        avoid errors because the mental maps are awfully forgiving of
940601 -        ambiguity, reviewed 980307. ref SDS 19 3668
940603 -         ..
940604 -    6.  Executives write things down to get things done accurately that
940605 -        saves lives, time, and money, reported in article by Fortune
940606 -        magazine reviewed on 990625. ref SDS 36 7753
940608 -         ..
940609 -        Most executives don't feel like augmenting intelligence using
940610 -        good management for reality monitoring that saves lives, time,
940611 -        and money -- psychological problems prevent solving the core
940612 -        psyhology challenge of human error. ref SDS 36 4914
940614 -         ..
940615 -    7.  Medical practice requires doctors and patience to write things
940616 -        down and cross-check with feedback for "reality monitoring"
940617 -        that saves lives, time, and money by preventing mistakes,
940618 -        reviewed on 990625. ref SDS 35 TD5S
940620 -         ..
940621 -    8.  SDS technology improves "reality monitoring" by augmenting
940622 -        intelligence to "debug" human thought, correcting mistakes for
940623 -        better accuracy, explained in POIMS. ref OF 2 1108  Applies
940624 -        Drucker's call for technology to implement cognitive science
940625 -        that routinizes good management, reviewed on 991025.
940626 -        ref SDS 37 0785
940628 -         ..
940629 -    9.  Federal Acquisition Regulations (FAR) require documentation of
940630 -        daily work to verify accuracy, reported on 020504. ref SDS 62
940631 -        XV7L  Study shows nobody has time to comply with regulations
940632 -        for saving lives, time, and money. ref SDS 62 NS6F
940634 -         ..
940635 -   10.  Locality principal adds energy to discover and connect cause
940636 -        and effect into order, structure, and pattern, yielding the
940637 -        power of knowledge that predicts the future; without reality
940638 -        monitoring to make the accurate connections, continual bumbling
940639 -        releases energy with rising entropy under the 2nd law of
940640 -        thermodynamics, devolving toward chaos, conflict, crisis, and
940641 -        calamity, presented in NWO, ref OF 7 JU8O, and reviewed on
940642 -        040312, ref SDS 78 YH4G
940643 -
940644 -
940645 -
940646 -
940647 -
940648 -
9407 -

SUBJECTS
Information mapping Robert E Horn at Stanford Colleague of Terry Win
Documents PDF Change to KM for Working Efficiently
Information Mapping

AA05 -
AA0601 -  ..
AA0602 - Information Mapping Developed by Robert Horn, Honoring Engelbart
AA0603 -
AA0604 -
AA0605 - Received ref DRT 6 0001 from Gary with information on Robert E. Horn,
AA0606 - a professor at Stanford, and a colleague of Terry Winograd.
AA0607 - ref DRT 6 OG6J
AA0609 -  ..
AA0610 - Gary points out that Robert developed information mapping.  Gary has
AA0611 - taken a course and was favorably impressed by the ideas and the tools
AA0612 - for information mapping. ref DRT 6 5I6M
AA0613 -
AA0614 -     How does information mapping compare with dialog mapping reviewed
AA0615 -     by Eric Armstrong on 010916? ref SDS 55 4J4J
AA0617 -      ..
AA0618 -     Is there evidence showing that Robert or anyone uses information
AA0619 -     mapping for more than giving lectures?
AA0620 -
AA0621 -        [On 021119 Gary commends Information Mapping methods for
AA0622 -        organizing an effective record. ref SDS 75 WE5L
AA0623 -
AA0624 -        [On 021126 Gary commends CaseMap 4 to track chronology, link
AA0625 -        PDF files, and schedule tasks to prepare for a trial.
AA0626 -        ref SDS 77 PQUP
AA0628 -      ..
AA0629 -     On 011105 Jeff Conklin observed that SDS records demonstrate
AA0630 -     ability to perform Knowledge Management.  Since Jeff is a
AA0631 -     professor like Robert and Terry, his remarks impart the impression
AA0632 -     that SDS is the only record showing that a system of KM is
AA0633 -     actually being used. ref SDS 56 4S6H  Jeff, for example, is well
AA0634 -     known for advancing ideas on IBIS.  On 011105 he did not mention
AA0635 -     having any comparable record using IBIS or other tools like
AA0636 -     information mapping to do any actual work, except maybe once in
AA0637 -     awhile if someone hires him to help out with meetings.  On 010916
AA0638 -     Eric Armstrong reported observing Eugene Kim using dialog mapping
AA0639 -     to organize information on the OHS/DKR project.  At that time,
AA0640 -     Eric noted that creating maps of working information looks like a
AA0641 -     lot of hard work, ref SDS 55 4J4J, which aligns with the report on
AA0642 -     000307. ref SDS 41 5182  Eugene produced a few dialog maps for a
AA0643 -     few weeks, and then we have not heard anything further on this,
AA0644 -     just as we never heard anything further on Eugene's suggestion to
AA0645 -     use IT for KM instead of SDS in his letter on 001126. ref SDS 47
AA0646 -     4E3X  Tools that do not make Knowledge Management fast, easy and
AA0647 -     fun, like SDS does, cause people to return to the safe harbor of a
AA0648 -     paper, like Professor Horn indicates with his flock of PDF papers.
AA0649 -
AA0651 -  ..
AA0652 - A link in Gary's letter to Robert's web page....
AA0653 -
AA0654 -    http://www.stanford.edu/~rhorn/
AA0655 -
AA0656 - ...shows that Robert delivered a keynote speech honoring Douglas
AA0657 - Engelbart on 020124.  There is a PDF file to download.
AA0659 -  ..
AA0660 - Other papers are......
AA0661 -
AA0662 -      What Kinds of Writing Have a Future?
AA0663 -
AA0664 -      Knowledge Mapping for Complex Social Messes
AA0665 -
AA0666 -      Conceptual map of a vision of the future of visual language
AA0667 -      research.
AA0668 -
AA0670 -  ..
AA0671 - PDF Documents Difficult to Manage and Convert into Knowledge
AA0672 -
AA0673 - All of these papers are available only in PDF format.  Experience
AA0674 - using SDS shows that PDF format is not effective for Knowledge
AA0675 - Management to consistently use the scientific method, mentioned above,
AA0676 - ref SDS 0 N39H, for reasons related to Cliff Joslyn in a letter on
AA0677 - 010126, ref SDS 51 V2RY, and followed up on 010131. ref SDS 52 LF7M
AA0679 -  ..
AA0680 - Scope and objectives for transformation from documents to a new way of
AA0681 - working using a spreadsheet for Knowledge Space, were reviewed on
AA0682 - 021002, when Gary asked about printing SDS records. ref SDS 69 3D3L
AA0683 - This transformation enabled by SDS is a direct, practical path toward
AA0684 - Knowledge Management, explained in POIMS. ref OF 1 SV5N
AA0686 -  ..
AA0687 - Discussion with Robert's colleague, Terry Winograd, at Stanford on
AA0688 - 011219 indicated people who had big ideas in the 60s, 70s and 80s on
AA0689 - using technology, were unable to develop any meaningful application in
AA0690 - the work place, as indicated by classes Terry teaches at Stanford.
AA0691 - ref SDS 59 IG6T
AA0693 -  ..
AA0694 - Therefore, a key criteria for submitting ideas for consideration to
AA0695 - advance SDS is to provide evidence of work product showing the idea
AA0696 - has practical application, as further related in the record on 011003
AA0697 - addressing Eric Armstrong's request for guidance on submitting ideas
AA0698 - to advance the OHS/DKR project.
AA0700 -  ..
AA0701 - Gary's letter further says...
AA0702 -
AA0703 -      Horn is the developer of the Information Mapping technique of
AA0704 -      structured writing, ref DRT 6 HF6F, [at] www.infomap.com...
AA0705 -
AA0706 -         http://www.infomap.com/
AA0708 -  ..
AA0709 - This location has a reference to a web page...
AA0710 -
AA0711 -      http://www.infomap.com/offerings/knowledgemgt.htm
AA0712 -
AA0713 - ...that says in part...
AA0714 -
AA0715 -    Knowledge is the know-how and know-why that enables employees to
AA0716 -    think, judge, decide, and act. The Information Mappingr Knowledge
AA0717 -    Audit is a comprehensive review of how effectively your
AA0718 -    organization captures, transfers and manages knowledge to support
AA0719 -    key business processes or objectives.
AA0721 -  ..
AA0722 - This explanation for knowledge does not align very well with POIMS
AA0723 - that sets a foundation for using technology for adding intelligence
AA0724 - that converts information into knowledge. ref OF 1 0367
AA0726 -  ..
AA0727 - The fact that weblogs, email, the Internet, Pathmaker, Getting Things
AA0728 - Done and Information Mapping show people are looking for ways to use
AA0729 - technology for augmenting human intelligence creates cultural advance
AA0730 - that grows interest in SDS and Com Metrics, as discussed with Doug
AA0731 - Engelbart on 011120. ref SDS 57 H67I
AA0732 -
AA0733 -
AA0734 -
AA0735 -
AA0736 -
AA0737 -
AA0738 -
AA0739 -
AA08 -

SUBJECTS
Concept Design Objectives
HTML Standards W3C for Coding Web Pages
Nesting Problems Rules for HTML
OL Ordered List

AE06 -
AE0701 -  ..
AE0702 - HTML Procedures Rules to Avoid Nesting Errors That Hamper Display
AE0703 -
AE0704 - Gary sent a letter a few days earlier (shown as an attachment to his
AE0705 - letter today), ref DRT 1 0003, that identifies the following three (3)
AE0706 - common rules for preparing HTML code...
AE0707 -
AE0708 -    I keep coming back to the observation that clean HTML code displays
AE0709 -    (reasonably) well in all browsers today. ref DRT 1 VK8I
AE0711 -     ..
AE0712 -    The rules for clean HTML code, for our purposes are:
AE0713 -
AE0714 -       1.  Close all tags that have a closing tag. The P tag can be
AE0715 -           exempted if it causes too much of a problem.
AE0717 -            ..
AE0718 -       2.  Nest tags correctly - close them in the reverse order that
AE0719 -           they were opened.
AE0721 -            ..
AE0722 -       3.  Do not nest block elements in FONT tags; Put FONT tags
AE0723 -           inside block elements. Block elements are H1 - H6, P, OL,
AE0724 -           UL, LI
AE0725 -
AE0726 -
AE0727 -
AE0728 -
AE0729 -
AE0730 -
AE0731 -
AE0732 -
AE0733 -
AE0734 -
AE0735 -
AE0736 -
AE0737 -
AE0738 -
AE0739 -
AE08 -