THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: March 18, 2008 07:00 AM Tuesday; Rod Welch

Morris meeting review progress SDS Windows application.

1...Summary/Objective
2...Outlook Finding Correspondence in Archives Very Difficult
3...Finding Correspondence in Microsoft Outlook Very Difficult
........The Most Frequently Used Features in Microsoft Office
4...Engelbart Pioneer Developing Tools and Application Knowledge Management
5...Who Associates SDS with Knowledge Management New Way of Working?


..............
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CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 53 0000, ref SDS 49 0000.
040502 -
040503 -
040504 -
040505 -
040507 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - We went for a walk, a shorter distance than on prior hikes.
040912 -  ..
040913 - Morris manages the record of health care at Kaiser with a 2" x 3"
040914 - shirt pocket diary.  Not sure if this is the same practice Morris
040915 - described on 890809 using a notebook to track communications.
040916 - ref SDS 1 HJ4J
040917 -
040918 -        [On 081007 Morris starting to learn SDS again; health care is a
040919 -        good place to start. ref SDS 58 LV5K
040921 -  ..
040922 - Today, I drove with him to Kaiser, so we could continue the meeting.
040924 -  ..
040925 - Morris does not like Teri to support communication when he meets with
040926 - the doctor at Kaiser.
040928 -  ..
040929 - Reviewed Kaiser Healthwise Handbood calling for patients to increase
040930 - productivity of meetings using patient assistant support for
040931 - communications, reviewed on 990625. ref SDS 11 JY9J  Review on 041125
040932 - shows US Department Health and Human Services, Agency for Healthcare
040933 - Research and Quaity (AHRQ) Publication No. 00-PO38 recommends people
040934 - take support to meetings with doctors. ref SDS 41 JH4V
040936 -  ..
040937 - Morris indicated today belief that the patient assistant role called
040938 - out at Kaiser and HHS takes too much time and is unnecessary, at least
040939 - in some cases.
040941 -  ..
040942 - Discussed using SDS in accordance with common practices keeping record
040943 - of daily work, shown by case study on 011102. ref SDS 26 8N5N
040945 -  ..
040946 - Morris commented that SDS records on health care, illustrated by a
040947 - recent meeting at Kaiser on 080305 showing an agenda with 6 issues,
040948 - ref SDS 54 V46I, violate medical practice for patients to ask no more
040949 - than 3 questions during a meeting.  He explained that doctors get
040950 - overwhelmed and make mistakes, when patient care requires more than 3
040951 - issues.  For example the agenda on 051007 involved 8 issues for
040952 - approving surgery to recover from cancer. ref SDS 43 NO6O  The meeting
040953 - at Kaiser on 070202 had 11 issues to review starting referral work at
040954 - UCSF. ref SDS 45 NO6O
040956 -  ..
040957 - Morris noted that using SDS for managing patient history risks loss of
040958 - privacy, which he feels poses a greater threat to good health, than
040959 - using a 3 x 4 inch binder stored in his shirt pocket.
040961 -  ..
040962 - Morris is not concerned about losing the binder, having it destroyed
040963 - by washing the laundry, or that understanding fades with time, due to
040964 - cursory reporting and legibility problems, cited in the study on
040965 - 990912 explaining the high cost of medical mistakes is mainly due to
040966 - miscommunication, ref SDS 13 0001, including legibility problems.
040967 - ref SDS 13 0960  Morris' binder is not backed up to recover the record
040968 - in case of problems.  There is no cross-checking against the doctor's
040969 - records, nor with prior similar work to verify accuracy with links
040970 - that maintain alignment.
040972 -  ..
040973 - Research reported on 041125 found that most medical mistakes occur
040974 - when doctors get mixed up working with today's complex health care
040975 - system.  Complexity causes errors when communication between doctors
040976 - and patients becomes confusing. ref SDS 41 4P61  SDS enables
040977 - intelligence support for clear, concise, complete communication ,
040978 - explained in NWO. ref OF 14 A44G
040979 -
040980 -        [On 080911 article reports many medical mistakes occur from
040981 -        mental errors by doctors involving communication. ref SDS 57
040982 -        PD7F
040984 -  ..
040985 - There was no discussion today that SDS is protected by user ID and
040986 - passwords, similar to his work at Intel, where a lot of sensitive
040987 - information is stored on computers.
040989 -  ..
040990 - There is always a balance between secrecy and accuracy.  If nothing is
040991 - written down, then the chance of error is nearly 100%.  SDS enables
040992 - writing a greater share of daily working information in order to
040993 - reduce mistakes, explained in POIMS. ref OF 4 V8P1  On 010522 Pat
040994 - Lincoln at SRI noted there are also risks from writing things down.
040995 - ref SDS 20 PV6G
040997 -  ..
040998 - Morris asked about integrating the scheduling and planning with work
040999 - history in SDS diary records.  He also asked how the Contacts system
041000 - relates to the subject index?
041002 -  ..
041003 - SDS functionality for the Schedule and Diary systems is listed in the
041004 - record on 071222, responding to Morris' letter at that time,
041005 - ref SDS 51 6P9J, and submitted to the team on 080108. ref SDS 52 WX5R
041006 -
041008 -  ..
041009 - Outlook Finding Correspondence in Archives Very Difficult
041010 - Finding Correspondence in Microsoft Outlook Very Difficult
041011 -
041012 - Morris explained that finding information in email archives is
041013 - difficult and frustrating after a few weeks and becomes impossible as
041014 - months pass.
041016 -  ..
041017 - That's why he has asked for SDS functions and features 3 or 4 times
041018 - the past few months, reported on 071222. ref SDS 51 3V35  Everything
041019 - gets mixed.  Jack reported on 070729 on research that people file
041020 - everything miscellaneous, except SDS which files everything in an
041021 - organic structure to manage context.
041022 -
041023 -        [...below, Morris asking about Doug Engelbart's support for
041024 -        Knowledge Management was submitted to Morris three (3) days ago
041025 -        with an letter transmitted using email; underscores need for
041026 -        SDS to improve memory and management of daily work, because the
041027 -        tools Morris proposes to substitute for the SDS Windows
041028 -        application cannot find anything. ref SDS 0 9G47
041030 -  ..
041031 - On 080206 Morris planned to use popular search engine technology for
041032 - SDS rather than create the Subject Index.  He indicated that
041033 - eliminating the Subject Index would streamline software programming
041034 - for the Windows version of SDS, and to give people tools that are
041035 - familiar, fast, and easy. ref SDS 53 A68J  On 071220 Jack Park
041036 - proposed using Apache Solr. ref SDS 50 TX5U  Morris' report today of
041037 - difficulty finding information on his computer indicates that tools
041038 - being proposed for replacing the SDS Subject Index have evidently not
041039 - been effective for finding information on Morris' computer.
041041 -  ..
041042 - This aligns with Eric Armstrong's report on 011003 that productivity
041043 - is paralyzed because people cannot find information when needed using
041044 - popular information technology and practices. ref SDS 24 EC5N  Gary
041045 - explained on 050722 problems of people overwhelmed by email on the
041046 - job. ref SDS 42 RP54  This was reported in the public press by Ray
041047 - Ozzi on 020822, ref SDS 35 Q99G, reflecting Morris' earlier report on
041048 - 960406 that everybody is having problems finding information on
041049 - computers, ref SDS 8 4249, which was illustrated recently when there
041050 - was difficulty finding Morris' password for access to the network,
041051 - reported on 071106. ref SDS 48 FL61
041053 -  ..
041054 - On 021108 Bill Gates announced new initiatives to improve productivity
041055 - using Microsoft programs for finding information in time to be
041056 - effective. ref SDS 36 EF5I  Five (5) years later, on 070126 "search"
041057 - using Google index technology has become the holy grail of computer
041058 - productivity because documents are piling up on computers, ref SDS 44
041059 - B35L, because everything is filed miscellaneous, discussed on 070729
041060 - ref SDS 47 HE6N
041062 -  ..
041063 - On 070625 Morris indexed his computer for fast searching to increase
041064 - speed finding things. ref SDS 46 IE8K  Difficulty reported to day
041065 - finding information needed to get things done, indicates improved
041066 - search using popular methods is not proving effective.
041068 -  ..
041069 - Explained there is no correlation between Contacts and the subject
041070 - index, except both support the document log in SDS records.
041072 -  ..
041073 - Morris asked about repetitive dates.
041075 -  ..
041076 - Explained repetitive dates assigned in Contacts.  Repetitive dates
041077 - that occur within 2 weeks of the current date are listed each day in
041078 - the SAA record for a period of 1 week.
041080 -  ..
041081 - Morris asked why repetitive dates are listed in Schedule Analysis and
041082 - Adjustments, rather than automatically entered in the Schedule?
041084 -  ..
041085 - Merely because a repetitive date exists, for example, a birthday,
041086 - anniversary, meeting, etc., does not mean action will be taken to
041087 - address it.
041089 -  ..
041090 - Morris expressed belief that finding information in SDS records occurs
041091 - only through Rod's exceptional memory.  He related that last month on
041092 - 080206 he observed that finding something in the record took a few
041093 - minutes with the Subject Index. ref SDS 53 ZJ3H  He feels this
041094 - experience justifies belief that the subject index is not a practicle
041095 - capability.  Earlier on 960406 Morris reported that most people cannot
041096 - find anything. ref SDS 8 4249
041098 -  ..
041099 - Morris seems more aware today that SDS complements other technologies,
041100 - and does not replace them.
041102 -  ..
041103 - Morris seems to understand better today that SDS is a work environment
041104 - or "control center" for planning, performing, and reporting progress
041105 - on tasks like writing letters, reports, and other documents, writing
041106 - software code, digging a ditch, mowing the lawn, fixing the
041107 - refrigerator, the car, going to the doctor, building a bridge, i.e.,
041108 - doing everything, as explained in POIMS, ref OF 5 0859, and summarized
041109 - by the concept of an "operating system for people and organizations,"
041110 - explained in NWO, ref OF 13 08RW, also citing POIMS, ref OF 6 4N3O,
041111 - and discussed at Intel on 950927. ref SDS 7 8400  Today, Morris
041112 - mentioned POIMS as an example of a file that is not part of SDS, but
041113 - is heavily linked in SDS records.  Similarly, if there is a Microsoft
041114 - word file, an Excel spreadsheet, or anything that impacts progress of
041115 - the work, then the file is rendered in a text file for intelligence
041116 - support.  SDS can add anchors to form an effective Knowledge Space so
041117 - that connections can be created for precision access, explained in
041118 - NWO. ref OF 13 PX6J
041120 -  ..
041121 - Morris seemed to indicate today having abandoned all of the work
041122 - created with Ruby on Rails, shown previously on 080206 ref SDS 53 RR3F
041123 - He has started over with a new concept using only Ruby and not the
041124 - Rails part.  He feels SDS is too complicated for Ruby on Rails.
041126 -  ..
041127 - Changing development platforms was reviewed previously.
041129 -  ..
041130 - Morris indicated the current design relies heavily on Microsoft
041131 - standards for function keys.  He feels the design of Microsoft Windows
041132 - technology precludes using function keys for efficient usability
041133 - applying right and left brain power for complementarity execution of
041134 - commands, called out in POIMS, ref OF 6 6M5H, because Microsoft limits
041135 - applications from controlling function keys.
041137 -  ..
041138 - On 021108 Bill Gates announced plans for improving Microsoft programs
041139 - to provide more efficient usability executing commands. ref SDS 36
041140 - EFBE  Gates strives to improve usefulness, noting most customers use
041141 - only 5% of commands for Microsoft programs. ref SDS 36 455F  An
041142 - article reviewed a month later on 021214 reported that most customers
041143 - use only 5% of commands for Microsoft programs. ref SDS 37 WR8M  This
041144 - fit the Microsoft objective to provide technology that improve
041145 - productivity, reported by Steve Balmer, Microsoft's CEO, on 010510.
041146 - ref SDS 19 656F
041147 -
041148 -
0412 -

SUBJECTS
Frequently Used Features Microsoft Office People Learn Only SDS Desi

0903 -
090401 -  ..
090402 - Another article published recently...
090403 -
090404 -        Google Operating System
090405 -        Unofficial news and tips about Google
090406 -
090407 -              http://googlesystem.blogspot.com/2008/02/most-frequently-used-features-in.html
090409 -         ..
090410 -        Tuesday, February 19, 2008
090412 -         ..
090413 -        The Most Frequently Used Features in Microsoft Office
090414 -
090415 -        Online office suites like Google Docs are often criticized
090416 -        because they have a very basic feature set, but the advanced
090417 -        features from software packages like Microsoft Office are
090418 -        rarely used.  Jensen Harris, Group Program Manager of the
090419 -        Microsoft Office User Experience Team, published in 2006 a list
090420 -        of the most used features in Microsoft Word 2003, according to
090421 -        data collected from the users who opted for the Customer
090422 -        Experience Improvement Program:
090423 -
090424 -             1.  Paste (11% of the usage)
090425 -             2.  Save (5.5% of the usage)
090426 -             3.  Copy
090427 -             4.  Undo
090428 -             5.  Bold
090430 -         ..
090431 -        These five commands account for 32% of all the command usage in
090432 -        Microsoft Word 2003, as they are used very often.
090434 -         ..
090435 -        "Paste is also far-and-away the number one command in Excel and
090436 -        PowerPoint, accounting for 15% and 12% of total command use,
090437 -        respectively.  Beyond the top 10 commands or so, however, the
090438 -        curve flattens out considerably.  The percentage difference in
090439 -        usage between the #100 command ("Accept Change") and the #400
090440 -        command ("Reset Picture") is about the same in difference
090441 -        between #1 and #11 ("Change Font Size")," according to
090442 -        Microsoft's data.
090444 -         ..
090445 -        Google Docs auto-saves documents so you don't need to press the
090446 -        Save button, while the undo feature has a powerful complement
090447 -        in revisions.  On the other hand, because of the security
090448 -        restrictions from browsers, copy/paste doesn't work very well
090449 -        (but there are workarounds).
090451 -         ..
090452 -        So instead of adding advanced features, Google Docs should
090453 -        focus on the most frequently used features and try to make them
090454 -        easier to use, while addressing the main goal: "enabling people
090455 -        to manage and collaborate on the documents and spreadsheets
090456 -        they rely on in their personal and professional lives, no
090457 -        matter where they are or when they need to access them".
090458 -
090459 -
090460 -
090461 -
0905 -

SUBJECTS
Default Null Subject Account for Blank Record

1003 -
100401 -  ..
100402 - Engelbart Pioneer Developing Tools and Application Knowledge Management
100403 -
100404 - Morris asked if Doug based his work on Knowledge Management at SRI on
100405 - the Vannevar Bush ideas, which we reviewed together during a telephone
100406 - call a week or so ago.
100408 -  ..
100409 - This was explained in a letter to Pat Lincoln on 080315, and a copy
100410 - was sent to Morris. ref SDS 55 PU6V  Review on 991222 shows Doug
100411 - relied in 1962 extensively on the Bush 1945 article.
100413 -  ..
100414 - Difficulty remembering these very near term "trails of associations"
100415 - from 3 days ago on 080315, underscores the need for SDS to improve
100416 - memory and management of daily work, because the tools for publishing
100417 - professional documents, which Morris proposes to substitute for
100418 - flexible structure in an SDS Windows application, discussed on 080206,
100419 - ref SDS 53 HE6N, cannot find anything, noted by Morris today, per
100420 - above. ref SDS 0 GZ7J
100422 -  ..
100423 - Morris noted that many people developed versions of a mouse.  Morris
100424 - recalled designing a number of circuit boards for the Logitech mouse.
100426 -  ..
100427 - Mentioned today that on 001220 the CEO of Logitech commended Doug's
100428 - work that enabled Logitech to achieve a leading market position for
100429 - mouse technology in the early 1990s. ref SDS 18 PRQV
100430 -
100431 -
100432 -
100433 -
1005 -

SUBJECTS
Default Null Subject Account for Blank Record

1103 -
110401 -  ..
110402 - Who Associates SDS with Knowledge Management New Way of Working?
110403 -
110404 - Follow up ref SDS 53 RR46.
110405 -
110406 - We discussed today, putting SDS on Morris' computer.  This provides
110407 - greater security for progress the past 20 years, and enables Morris to
110408 - learn Knowledge Management by doing Knowledge Management, discussed on
110409 - 080206, ref SDS 53 SX5M, citing prior intiatives at SRI. ref SDS 53
110410 - SX5H
110412 -  ..
110413 - Morris asked who has recognized SDS support for Knowledge Management?
110415 -  ..
110416 - Research on 011101 shows the history of "Knowledge Management" yields
110417 - an imprecise meaning. ref SDS 25 DT5F  Anything and everything has
110418 - been called "Knowledge Management." ref SDS 25 SZ7O  The record on
110419 - 020608 cites a 1997 article reporting that marketing hype simply
110420 - substitutes "knowledge" for "information management" without any
110421 - discernable change or advance in capability. ref SDS 33 JA4L
110423 -  ..
110424 - POIMS presents criteria for differentiating "Knowledge Management" as
110425 - a new way of working, ref OF 4 J26O, based on an "intelligence" cycle
110426 - of plan, perform, report. ref OF 6 6649  NWO applies POIMS criteria to
110427 - state a principled theory of Knowledge Management. ref OF 12 AY9L
110429 -  ..
110430 - Within this framework...
110431 -
110432 -        1.  Morris Jones explained information management as a baseline
110433 -            for understanding improvement using SDS technology,
110434 -            reported on 890809, ref SDS 1 8812; includes using a bound
110435 -            notebook to track daily work, similar to a log used in
110436 -            scientific research, survey work, and a ship captains's
110437 -            log. ref SDS 1 HJ4J
110439 -             ..
110440 -        2.  Morris Jones explained SDS enables the Welch Management
110441 -            method which is much different from the way other people
110442 -            work, ref SDS 2 4930; Morris explained SDS enables a new
110443 -            way of working by capturing more details of daily work, and
110444 -            using that record to plan follow up, ref SDS 2 0477; he
110445 -            described traditional practice of relying on memory,
110446 -            assumption, and conversation as "feel good" management.
110447 -            ref SDS 2 1331
110449 -             ..
110450 -        3.  Morris noted on 940327 the importance of remembering dates
110451 -            to understand chronology, ref SDS 5 J496, and on 020110
110452 -            asked how the SDS design enables remembering so many dates
110453 -            cited in the record and in correspondence. ref SDS 29 I84G
110455 -             ..
110456 -        4.  Stanley Mosk, Justice California Supreme Court, reported on
110457 -            911130 that SDS design combines planning, performing, and
110458 -            reporting on daily work with a diary business process used
110459 -            by historical figures, ref SDS 3 5006, and integrated with
110460 -            a simple schedule process to connect cause and effect.
110461 -            ref SDS 3 DR7O  Justice Mosk indicated SDS marks an amazing
110462 -            advance toward a powerful new way of working. ref SDS 3
110463 -            P15J
110465 -             ..
110466 -        5.  Morris Jones described opportunities on 921127 for saving
110467 -            lives, time, and money by adding support for diligence and
110468 -            discipline with "proactive management" to prevent small
110469 -            mistakes relying on conversation and assumption from
110470 -            escalating into major problems, ref SDS 4 0674, which is a
110471 -            more common expression for objectives of "Knowledge
110472 -            Management," as explained in NWO. ref OF 12 AY9L
110474 -             ..
110475 -        6.  Bill DeHart did not use "Knowledge Management" but his
110476 -            letter to PG&E on 950110 reflects support for a new way of
110477 -            working. ref SDS 6 0001  Bill mentioned this in a telephone
110478 -            conference call with Morris on 000709. ref SDS 14 2419
110480 -             ..
110481 -        7.  US Army Corps of Engineers published a report dated 970327
110482 -            that describes SDS used for Communication Metrics that
110483 -            provides intelligence support to improve daily management,
110484 -            ref DRP 4 6172, received on 970418. ref SDS 9 3368
110486 -             ..
110487 -        8.  Dave Vannier, though not using the term "Knowledge
110488 -            Management," wrote a letter received on 990907 noting SDS
110489 -            accomplishes the claims of POIMS, which include Knowledge
110490 -            Management. ref SDS 12 0149  At that time on 990907 Dave
110491 -            considered using Communication Metrics support, ref SDS 12
110492 -            2P47, and recognized that SDS enables a new way of working
110493 -            which is hard to explain for getting approval using SDS at
110494 -            Intel. ref SDS 12 2P47
110496 -             ..
110497 -            Dave left Intel in 2000, or there abouts.  A search on the
110498 -            Internet shows a David S Vannier living in Saratoga CA has
110499 -            a patent issued on 010213 for an electronic pen device...
110500 -
110501 -              http://www.patentstorm.us/patents/6188392-claims.html
110503 -             ..
110504 -            Dave and two others seems to have another patent issued
110505 -            more recently on 061205 for a digital video display
110506 -            system...
110507 -
110508 -              http://www.patentstorm.us/patents/7146506-claims.html
110510 -             ..
110511 -            It appears there may be a business arrangement with Intel
110512 -            on this patent.
110514 -             ..
110515 -        9.  Wayne Wetzel, Deputy Directory DNRC State of Montana,
110516 -            issued a report on SDS enabling a new way of working,
110517 -            received on 010725, ref SDS 21 WJ7L, and saying Knowledge
110518 -            Management is a secret of SDS to capture a greater share of
110519 -            daily working information and adding connections of cause
110520 -            and effect. ref SDS 21 PX3N
110522 -             ..
110523 -       10.  Jack Park reported in a letter on 001116 to OHS/DKR team
110524 -            that SDS work product everybody was receivng for 10 months,
110525 -            e.g., listed in the record on 001017, ref SDS 16 3995,
110526 -            demonstrates amazing ability and self-evident benefits of
110527 -            Knowledge Management temporal sequences linking cause and
110528 -            effect which he feels validate claims of POIMS. ref SDS 17
110529 -            953G
110531 -             ..
110532 -       11.  Case study on 071220 shows extensive recognition by Jack of
110533 -            SDS support for Knowledge Mangement. ref SDS 50 M53N
110535 -             ..
110536 -            The study shows that on 000922 Jack was concerned about
110537 -            going first to endorse SDS because peer pressure prevents
110538 -            people from supporting new ideas. ref SDS 15 U23L
110540 -             ..
110541 -       12.  Paul Fernhout who has written extensively on Knowledge
110542 -            Management and contributed to the OHS/DKR efforts in 2000
110543 -            reported on 011116, like Jack, that SDS records that make
110544 -            creating connections fast and easy is "inspirational."
110545 -            ref SDS 17 H23M
110547 -             ..
110548 -       13.  Jeff Conklin noted for IBIS presentation methods that help
110549 -            people organize the record, noted on 011105 that SDS "walks
110550 -            the talk" of Knowledge Management support for
110551 -            organizational memory. ref SDS 27 4S6H
110553 -             ..
110554 -       14.  Doug Engelbart wrote a letter dated 011210 to a professor
110555 -            at Stanford citing SDS as a unique solution. ref SDS 28
110556 -            JL5I
110558 -             ..
110559 -       15.  Eric Armstrong reported on 010916 that SDS enables amazing
110560 -            memory, ref SDS 22 0001; the same day, Eric complained
110561 -            nobody can find anything using conventional tools,
110562 -            ref SDS 23 KA6H; a few weeks later on 011003 Eric reported
110563 -            using popular tools paralyzes management productivity.
110564 -            ref SDS 24 EC5N  Jack Park reported there are no clues for
110565 -            improving productivity using information management
110566 -            technologies. ref SDS 24 O74L
110568 -             ..
110569 -       16.  Eric commends SDS again on 020530 for improving performance
110570 -            of accepted tools and practices, and indicates people would
110571 -            use SDS to benefit from better mechanisms for finding
110572 -            information when needed. ref SDS 31 Y89F
110574 -             ..
110575 -       17.  Roy Roebuck reported SDS unique design using chronology and
110576 -            line numbers shallow outline structure improves traditional
110577 -            contract management based on DOD requirements, reviewed on
110578 -            020217. ref SDS 30 3105
110580 -             ..
110581 -       18.  Mike Poremba reported on 020531 that SDS is optimized for
110582 -            efficient usability for organization and linking, which are
110583 -            several criteria for Knowledge Management, ref SDS 32 5M3G;
110584 -            and cited the design based on dates that make information
110585 -            meaningful. ref SDS 32 OP7M
110587 -             ..
110588 -       19.  Pat Lincoln at SRI wrote a letter on 020729 saying
110589 -            something favorable about SDS and Knowledge Management.
110590 -            ref SDS 34 4K6G
110592 -             ..
110593 -            Earlier, on 010522 Pat related organizational pressures
110594 -            that prevent promoting SDS support for saving lives, time,
110595 -            and money with Knowledge Management. ref SDS 20 E688
110596 -            Morris encountered similar resistance at Intel, reported on
110597 -            990527. ref SDS 10 074D  People fear the light of knowledge
110598 -            more than the darkness of ignorance, sometimes called a
110599 -            "bliss," discussed with Justice Mosk with the California
110600 -            Supreme Court on 911130. ref SDS 3 P29N
110602 -             ..
110603 -       20.  Gary Johnson's record on 030413 indicates SDS supports
110604 -            Knowledge Management, ref SDS 38 0001, as reviewed for
110605 -            context on 030416. ref SDS 39 7P5F
110607 -             ..
110608 -       21.  Gary Johnson reported on 040227 that SDS provides unique
110609 -            support for managing daily working information that cannot
110610 -            be accomplished using popular software and conventional
110611 -            information systems, ref SDS 40 RH6K, notified his boss
110612 -            that extra people assigned cannot accomplish intelligence
110613 -            support enabled by SDS. ref SDS 40 RH77
110615 -             ..
110616 -       22.  Gary Johnson described SDS based on theory of knowledge
110617 -            distinguished from traditional information technologies for
110618 -            publishing documents, reviewed on 080422. ref SDS 56 054Y
110620 -             ..
110621 -       23.  Gary Johnson notes that MEDIT and macro assembly language
110622 -            technology enabled development of the SDS application with
110623 -            a huge amount of work product stretching over decades -- a
110624 -            feat matched by no other known efforts, reported on 080422.
110625 -            ref SDS 56 KH8L
110626 -
110627 -
110628 -
110629 -
110630 -
110631 -
110632 -
110633 -
110634 -
110635 -
110636 -
1107 -