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1...Complete assigning subjects to record on call with Jack Park.
Study Bridge to New Way of Working Intelligently Add Links to Email G
0403 - ..
0404 - Summary/Objective
040501 - Follow up ref SDS 17 0000.
040507 - Complete assigning subjects to record on call with Jack Park.
040513 - ..
0408 - Discussion
040901 - Bridge to New Way of Working is Experience and Study
040902 - Links Introduce New Way of Working Intelligently
040904 - We reviewed objections to links in email that help people experience
040905 - benefits of Knowledge Management for transformation to a new way of
040906 - working intelligently. Transformation requires both experience and
040907 - study as a bridge from current work practices to a new way of working.
040909 - The SDS record on the Internet provides exposure to work product that
040910 - demonstrates a new way of working using the eight (8) steps shown in
040911 - the record on 001219. ref SDS 11 4W4L
040913 - ..
040914 - Jack remembered this evening that one of the objectives of OHS/DKR
040915 - which has been set by Doug Engelbart is to add links in email, shown
040916 - by the record on 020820 reviewing a letter from Jack's friend, Murray
040917 - Altheim. ref SDS 14 KY4I Jack recalled recent concerns on 020924 that
040918 - helping people experience a new way of working using links in email to
040919 - save time and money is impolite, insulting and arrogant.
040921 - ..
040922 - Jack explained his practice of using links is a lot faster and easier
040923 - than using cut and paste to put everything into an email for alerting
040924 - people about supplemental information. He feels his method of linking
040925 - that allows people to search through an entire document looking for
040926 - relevant information does not make people mad the way some people
040927 - react to Rod's email that links to specific relevant context, e.g.,
040928 - John Maloney, Dave Snowden and Morris Jones. Jack said he uses links
040929 - in email to people working on the OHS/DKR project because they are
040930 - accustomed to getting links, but people outside the project get
040931 - frustrated using a new way of working. Jack suggested that, instead
040932 - of sending links, information at a linked location can be incorporated
040933 - into an email using cut and paste. Jack's suggestion seems to align
040934 - with Eric Armstrong's ideas on email reported in the record for
040935 - 020530. ref SDS 12 RK5M
040937 - ..
040938 - We did not discuss the risk of error from denying people opportunity
040939 - to access original sources for verification, and, also, access
040940 - context, which aids understanding correlations, implications and
040941 - nuance, as noted by Gil Regev in a letter on 001019 thanking Jack for
040942 - providing links under the idea of "cross-referencing." ref SDS 10 TF5H
040943 - Links using addresability available in SDS empower people with instant
040944 - access to context, which expands comprehension and accuracy of meaning
040945 - drawn from information. Jack feels people are willing to pay the
040946 - price for acting on inaccurate understanding, rather than invest a few
040947 - seconds to verify context.
040950 - ..
040951 - Dilemma How to Learn Power of Linking without Experience with Links
040952 - Knowledge Management Dilemma How to Learn Without Experience Nor Study
040954 - We tried unsuccessfully to discuss the knowledge management dilemma of
040955 - how to help people transition from IT to a new way of working without
040956 - providing opportunity to experience a new way of working? Links in
040957 - email are only a small, preliminary step from IT to a culture of
040958 - knowledge. If people get an email with a link, there is no
040959 - requirement to open the link, only opportunity to do so if time
040960 - permits. This still seems to be an emotional issue, so there was no
040961 - progress.
040964 - ..
040965 - Microsoft Support for IT Discourages Work on Knowledge Management
040966 - Giving Up on OHS/DKR Mission to Enable Whole New Way Thinking
040967 - Objective OHS/DKR to Enable New Way of Working is Abandoned
040969 - Jack seemed to indicate that the mission of OHS/DKR, which Jack is
040970 - advancing with his work on Nexist, to enable a whole new way of
040971 - working, as shown on Doug Engelbart's website, reported on 991222, has
040972 - been abandoned. ref SDS 6 3696 Jack commented that Microsoft has won
040973 - the battle of wordprocessing, and so transformation to a new way of
040974 - working that improves Microsoft's capabilities is impossible, because
040975 - everybody wants a Microsoft program. He used the phrase....
040978 - Microsoft rules the world
040980 - ..
040981 - Giving up on creating a DKR to solve world problems, planned for the
040982 - OHS team on 000120, ref SDS 7 1215, aligns with Tom Munnecke giving up
040983 - on improving health care, reported on 020911, ref SDS 16 KE5N, and,
040984 - also, aligns with Murray Altheim's report on 020820 that people have
040985 - given up because links take too much time, ref SDS 14 O1QQ, and
040986 - accuracy in email is not necessary, is too stressful, ref SDS 15 0G4F,
040987 - and changing life-style is is not relaxing. ref SDS 15 MA9G
040989 - [On 021107 Bill Gates reported people are frustrated using
040990 - Microsoft programs because nobody can find anything, so Microsoft
040991 - planning new project to create software that enables people to
040992 - find information quickly when needed. ref SDS 18 EF5I
Spreadsheet for Knowledge Combines Structure with Creativity, Killer
Complexity Managed Summary Linked to Detail
Munnecke, Tom Describes SDS and Communication Metrics as Unrealistic
180501 - ..
180502 - Spreadsheet for Knowledge Newtonian Organization Aids Productivity
180503 - Newtonian Methods Manage Complexity Using Spreadsheet for Knowledge
180504 - SDS New Way Working Intelligently Newtonian Methods Manage Complexity
180506 - Jack related having discussed SDS and Com Metrics with Tom Munnecke
180507 - and with Dave Snowden.
180509 - On 020911 Tom was asked during a telephone call to review POIMS,
180510 - and indicated he would try to get to it. ref SDS 16 XS4U On
180511 - 020918 Dave was asked in a letter to review POIMS. So far, Tom
180512 - and Dave had not had time to respond.
180514 - ..
180515 - Jack indicated this evening that Dave told Jack during a meeting at a
180516 - recent professional conference that Dave enjoys the correspondence he
180517 - has received on SDS and Com Metrics.
180519 - ..
180520 - Jack further indicated that Tom Munnecke has described SDS and Com
180521 - Metrics as striving for an antiquated, outdated vision of a Newtonian
180522 - world, where information, people and events are expected to act like
180523 - balls on a billiard table following precise results of cause and
180524 - effect. Jack explained this evening understandings that Tom feels the
180525 - world is more like an environment of mice that do not respond with
180526 - precise and predictable results when impacted by inputs. This is
180527 - similar to the problem some people present of trying to heard cats.
180529 - ..
180530 - We reviewed the SDS design that enables the management science of
180531 - Communication Metrics so people can cope with new realities. Faster
180532 - information technology compounds complexity that overwhelms the
180533 - conscious span of attention. People unable to comprehend the pace of
180534 - events react randomly in chaos without evident cause and effect
180535 - relationships. Business practice degrades to entropy, reported in a
180536 - study by the U.S. Air Force Institute of Technology (USAFIT), reviewed
180537 - on 970707. ref SDS 5 0108 The growing challenge of a new world order
180538 - is explained in NWO, and requires a new kind of technology that
180539 - leverages human intelligence for converting information into
180540 - knowledge. ref OF 2 1675
180542 - ..
180543 - SDS is a new kind of technology that integrates time with information
180544 - to provide a spreadsheet for knowledge, explained in POIMS,
180545 - ref OF 1 1232, and discussed at Intel on 950927. ref SDS 4 51HP
180547 - ..
180548 - The objective is not perfection, implied by Jack's analogy of balls on
180549 - a billiard table, but rather opportunity for improvement to avoid
180550 - continual bumbling described by Henry Kissinger, reported on 940609.
180551 - ref SDS 3 4238
180553 - ..
180554 - Jack seemed despondent this evening that the world cannot be improved
180555 - because everybody wants to use Microsoft programs.
180557 - ..
180558 - We reviewed experience reported by USACE that SDS adds value to
180559 - Microsoft programs, and other information systems. ref DRP 1 6172 SDS
180560 - is not deterred by Microsoft nor does SDS present a threat to
180561 - Microsoft, rather SDS provides complementary support that empowers
180562 - people to avoid the chaos Jack and Tom are worried about, that also
180563 - worries Henry Kissinger.
180565 - ..
180566 - People at USACE, at PG&E, at DNRC, wherever SDS has been used for
180567 - Communication Metrics, everybody has used Microsoft programs. Within
180568 - a few months a culture of knowledge became acceptable to those gaining
180569 - benefits of intelligence provided by SDS. For example, on 000709 Bill
180570 - DeHart explained the advantage of bringing better organization to
180571 - solve the very problem of complexity that Jack cites the evening.
180572 - ref SDS 9 1029
Park, Jack Advertise Tutorial Demonstration Pilot Test Evaluate SDS A
Advertise Tutorial Demonstration Pilot Test Evaluate SDS Application
Use SDS Enable People Discover Through Experience Advantage of Workin
Deployment SDS Experience Pilot Test Next Step in KM Development So P
Advertise Tutorial Demonstration Pilot Test Evaluate SDS Application
270801 - ..
270802 - Market SDS with Links to POIMS in SDS Records on the Internet
270803 - SDS Adds Value to Communication Using Wordprocessing, Email, Meetings
270805 - Jack suggested putting a link in all of the SDS records that goes to
270806 - the explanation in POIMS, so people who open SDS records on the
270807 - Internet can learn about the process of converting information created
270808 - using Microsoft programs, into useful knowledge.
270810 - ..
270811 - Jack further suggested that the POIMS introduction should not explain
270812 - how SDS solves problems people have with their current work practice,
270813 - because that has a negative emotional impact on customers. This
270814 - seemed to be understanding Jack drew from discussions with Tom
270815 - Munnecke, because Jack indicated that Tom proposes framing a sales
270816 - message that offers to enhance existing capability, rather than solve
270817 - problems.
270819 - ..
270820 - Enhancing something and solving a problem by adding value seems like a
270821 - distinction without a material difference.
270823 - ..
270824 - For example, SDS adds value to information technology, like Microsoft
270825 - Word and Outlook, and to information from telephone calls, watching
270826 - television, reading a book and attending meetings, by enabling people
270827 - to manage context, understand alignment, and create and apply
270828 - organization that expands span of attention and strengthens memory.
270829 - Better personal and organizational memory that overcomes limited span
270830 - of attention augments human intelligence, as reported on 900319,
270831 - ref SDS 2 0001 Working intelligently avoids the price people pay for
270832 - inaccurate memory exercised in using information technology, like
270833 - Microsoft Word and Outlook, and like telephone calls, watching
270834 - television and attending meetings, that rely on common sense, as
270835 - reported on 900303. ref SDS 1 4456
270837 - ..
270838 - SDS makes it fast and easy to add links to email in only a few
270839 - seconds, which empowers people to access context that improves
270840 - understanding information, as discovered recently by Stuart Harrow
270841 - after only a few minutes of instruction.
270843 - ..
270844 - Each of these explanations discussing enhancing existing capabilities,
270845 - and do not explicitly mention "solving a problem," yet most people
270846 - recognize that the only reason to enhance something is to solve a
270847 - problem with it.
270849 - ..
270850 - Jack recommended improving Help for SDS so there can be a tutorial on
270851 - the Internet and an application which people can download to tryout,
270852 - and get some positive feedback.
Outline Program Venture Failed 20 Years Ago
280301 - ..
280302 - Outline Program Attracts Funding with Tutorial on Internet
280304 - Jack explained a recent success by a developer of an outline who seems
280305 - to have won financial support because their program was downloaded in
280306 - the manner he suggests and this experience was convincing to someone
280307 - who is able to invest in the new program. Jack said Eric Armstrong
280308 - has now joined the team and they are making good progress.
280310 - ..
280311 - We reviewed the record showing that outlining is an important part of
280312 - management practice, but does not improve productivity and earnings.
280313 - POIMS explains a critical mass of integrated tasks are needed for
280314 - Knowledge Management. ref OF 1 2688 Dave Snowden reported in an
280315 - article published this past May, and reviewed on 020608, that IBM's
280316 - research shows all KM solutions have proven ineffective. ref SDS 13
280317 - ZN6I IBM's research confirms prior findings. ref SDS 13 QV5G Eric
280318 - Armstrong may help this current outline effort succeed based on Eric's
280319 - prior experience, reported on 000517. ref SDS 8 N25M
280321 - ..
280322 - One of the challenges of downloading SDS on the Internet is that it
280323 - cannot be learned in 20 minutes. What might be done, and perhaps this
280324 - was Jack's point, is to build some kind of a routine that would simply
280325 - take people through the program. In other words, it could be like a
280326 - televisied demontration. Jack suggested that Gary Johnson might
280327 - contribute to this objective. My feeling is that this would be very
280328 - complicated, and might not in the end enable people to grasp a new way
280329 - of working.