THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: September 4, 2007 10:17 AM Tuesday;
Gary explains knowledge management dilemma of deferred rewards.
2...Failure Apply Granular Addressability Loss Faith Deferred Rewards
3...Search Holy Grail Computer Internet Helpful and Misleading
4...Needle in Haystack Essential and Dangerous Search Technology
5...Search Finds Needle in Haystack Needs Context for Power of Knowledge
6...Everything Miscellaneous Makes Search Holy Grail Computer Productivity
7...Other Tools Viable Approach Knowledge Management No Work Product
8...SDS Approach Knowledge Management Enables Finding Every Little Thing
9...Hard Work Managing Organic Structure of Context
10...Knowledge Management Hard Work Manage Organic Structure Context
11...Context Management Hard Work Manage Organic Structure Knowledge
12...Controllable Vocabulary Tagging Hierarchy Evolving Taxonomy
13...Testbed Pilot Test Technology Advance Information Culture of Knowledge
14...Hyperscope Completed SRI Implements Doug Engelbart's Goals
15...Blue Oxen Eugene Kim Knowledge Management Collabortion No Activity
16...Tools Augment Intelligence with Better Memory Readily Noticed
17...Willfully Blind Attribute Better Performance to Innate Capacity
18...Denial Better Performance from Better Tools Avoids Learning New Skills
19...Learning Cognitive Overhead Avoided Assume Better Memory Innate
20...Paradigm Shift Knowledge Management Change Synergy Diligence to Fun
21...Architecture Intelligence Knowledge Cognition Hidden Plain Sight
22...Knowledge Management Hidden Plain Sight 2-tier Design Cognition
23...Hidden Plain Sight Solution Requires Integrating Critical Mass
24...Document Classification Not Very Useful Not Widely Used
25...Metadata Tagging for Context Management Not Widely Used
26...Tagging Documents Metadata Context Management Hard Work Not Used
27...Evolutionary Technology No Direction Focus Progress
28...Knowledge Management Software Development No Focus No Progress
29...Software Development Discover New Way Working Fragmented No Progress
30...SDS Useful Tools Path Contribute Refine Knowledge Management
Click here to comment!
0202 - SRI International O-00000103 1201
020201 - Mr. Jack Park;
020203 - CALO Project O-00000103 1201
Blue Oxen Collaboration Internet Web Site Gve Up No Evidence Activi
3103 - ..
3104 - Summary/Objective
310501 - Follow up ref SDS 43 0000, ref SDS 42 0000.
310507 - ..
3108 - Progress
310901 - Failure Apply Granular Addressability Loss Faith Deferred Rewards
310903 - Follow up ref SDS 43 OV3G, ref SDS 43 OV3G.
310905 - Received ref DRT 1 0001 from Gary responding to Jack's letter received
310906 - on 070831 proposing continued interest in explicit links for Knowledge
310907 - Management. ref SDS 43 OV3G
310909 - ..
310910 - Gary says to Jack...
310912 - 1. If I gave any impression that I disparage purple numbers or
310913 - high performance addressing, it was my communication failure.
310914 - ref DRT 1 0001
310916 - ..
310917 - 2. Purple numbers are a powerful implementation of granular
310918 - addressability. I wish I could have them universally. They
310919 - present a "two worlds problem" of their own since trying to get
310920 - them in Word or PDF is infeasible (so far as I know).
310921 - ref DRT 1 PT5O
310923 - ..
310924 - Word and PDF can be easily rendered in text. SDS adds anchors to text
310925 - files instantly that bridge this part of the 2-worlds problem. Gary
310926 - may be relating to the "fools gold" problem that doing nothing is
310927 - always faster and easier than doing anything, reviewed on 070831.
310928 - ref SDS 43 1J9U
310930 - ..
310931 - Gary's letter to Jack continues...
310933 - 3. I would love to have Purple Numbers in email, for example.
310934 - Blue Oxen, for example, archived email, but applied purple
310935 - numbers *after* the email was relayed. Using purple numbers in
310936 - the transmitted email would likely have required either HTML
310937 - email or a special email client, neither of which they ever
310938 - did. ref DRT 1 9U6K
310940 - ..
310941 - How did purple numbers help people?
310943 - ..
310944 - SDS adds explicit links to the record shown by Gary's letter today.
310945 - ref DRT 1 9U6K
310949 - ..
310950 - Search Holy Grail Computer Internet Helpful and Misleading
310951 - Needle in Haystack Essential and Dangerous Search Technology
310952 - Search Finds Needle in Haystack Needs Context for Power of Knowledge
310953 - Everything Miscellaneous Makes Search Holy Grail Computer Productivity
310955 - Follow up ref SDS 40 HE6N.
310957 - Gary's letter to Jack continues...
310959 - 4. I am all in favor of high performance search. Even with a best
310960 - of indexed collections there are times when you know something
310961 - is in there but have no idea where. Anything that can dig it
310962 - out is of benefit, and the better job it can do, the better I
310963 - like it. ref DRT 1 J97H
310965 - ..
310966 - On 070126 Jack submitted a reference to Gelertner's Lifestreams work,
310967 - which described "search" as the current "holy grail" of desktop
310968 - computing, ref SDS 38 4U9H, along the lines of interest in data mining
310969 - and search engines for business intelligence, reported on 980226.
310970 - ref SDS 9 1247
310972 - ..
310973 - On 070623 Morris indexed his computer to increase speed finding
310974 - things; after nearly 6 hours, indexing was still underway. ref SDS 39
310975 - IE8K
310977 - ..
310978 - Finding accurate information in time to be effective has long been
310979 - recognized for improving daily work, especially human reasoning that
310980 - drives productivity, reported on 900319. ref SDS 2 1323 On 070830,
310981 - Jack suggested people read a book by David Weinberger on this issue.
310982 - ref SDS 42 I19J Prior review on 070729, shows that in "Everything is
310983 - Miscellaneous" Weinberger notes common storage practices that make
310984 - finding accurate information increasingly more difficult. ref SDS 40
310985 - HE6N On 970707 USAFIT reported that all major projects fail because
310986 - management degrades to entropy filing everything miscellaneous.
310987 - ref SDS 7 0108
310989 - ..
310990 - [On 071113 meeting Morris discuss SDS design for responsiveness to
310991 - optimize productivity organizing the record to make finding
310992 - information in time to be effective by having everything in the
310993 - right place at the right time, rather than filing everything under
310994 - miscellaneous. ref SDS 46 446N
310996 - ..
310997 - Search that finds the "needle" all alone in a hay stack is very
310998 - helpful, but often misleading. Context and chronology in relation to
310999 - prior related events and subsequent consequences are essential for
311000 - trend analysis to understand causation that converts information into
311001 - the power of knowledge, see NWO. ref OF 10 I38N
311003 - ..
311004 - Search technology to assemble information showing chronology that
311005 - connects cause and effect helps solve difficulties caused by filing
311006 - everything under miscellaneous, reviewed on 070729. ref SDS 40 738G
311008 - ..
311009 - Gary commented the next day on 070831 noting technology that makes
311010 - context management fast and easy encourages greater use. ref SDS 43
311011 - LG4J The Knowledge Management dilemma is that dilligence can be
311012 - reduced to make working intelligently fast, easy, fun, and very
311013 - productive, but doing something, will always take more time than doing
311014 - nothing. ref SDS 43 TJ3G
311018 - ..
311019 - Other Tools Viable Approach Knowledge Management No Work Product
311020 - SDS Approach Knowledge Management Enables Finding Every Little Thing
311023 - 5. The fact that SDS faces the same sets of issues and has
311024 - elements that work well in at least some circumstances in no
311025 - way indicates that it has the only viable approach. ref DRT 1
311026 - T97N
311028 - ..
311029 - On 070729 Jack sent a letter suggesting people read Everything is
311030 - Miscellaneous, ref SDS 40 HE6N, per above. ref SDS 0 DU4Y
311032 - ..
311033 - Jack commented previously on 011208 that SDS is not the only viable
311034 - approach. He suspected other tools exist, but did not cite anything
311035 - that provides intelligence support for personal and organizational
311036 - integrated memory. ref SDS 28 RF78 On 011210 Doug Engelart wrote a
311037 - letter to Terry Winograd at Stanford noting SDS is a "unique"
311038 - solution. ref SDS 29 JL5I
311040 - [On 070913 Jack cites good ("elephant") memory of someone
311041 - using SDS. ref SDS 44 9T4R
311043 - ..
311044 - Who has another "viable approach" and to what: Knowledge Management,
311045 - Communication Metrics, Intelligence support, organizational memory,
311046 - integrating personal and organizational memory, context management?
311047 - The problem of using explicit links is finding sources, capturing a
311048 - greater share of daily working information, so that sources can be
311049 - linked, and efficient usability so that links are fast and easy to
311050 - construct.
311052 - ..
311053 - On 010915 Eric Armstrong cited SDS for methods that obviously work to
311054 - find information when needed. ref SDS 23 0001 On 010916 Eric
311055 - complained there are no other viable approaches. ref SDS 24 KA6H On
311056 - 011003 Eric for recommendations on other viable approaches.
311057 - ref SDS 26 EC5N Jack Park reported years of research yielded no
311058 - clues. ref SDS 26 O74L
311060 - ..
311061 - Demize of collaboration web sites with failure to use explicit links
311062 - verifying accuracy and expanding span of attention suggests experts
311063 - were unable to find another approach that solves the problem of
311064 - finding information to link, reviewed on 070831. ref SDS 43 1J8H Gary
311065 - notes again today loss of activity on collaboration projects.
311066 - ref SDS 0 DV5R
311070 - ..
311071 - Hard Work Managing Organic Structure of Context
311072 - Knowledge Management Hard Work Manage Organic Structure Context
311073 - Context Management Hard Work Manage Organic Structure Knowledge
311076 - Gary's letter to Jack continues...
311078 - 6. Every indexing method has its problems. Many of them relate to
311079 - the simple fact that not everyone indexes in the same way, so
311080 - that an index that works really well for me may not work well
311081 - for others, and vice versa. This is the reason that
311082 - taxonomies, ontologies, or just controlled vocabularies are of
311083 - value to the extent that they are actually shared by the people
311084 - attempting to access the knowledge indexed by them. ref DRT 1
311085 - 848I
311087 - ..
311088 - Indexing has the same problems people have communicating. Everyone in
311089 - the meeting hears and sees the same thing, but derives from
311090 - association with experience, and everyone has a unique experience.
311094 - ..
311095 - Controllable Vocabulary Tagging Hierarchy Evolving Taxonomy
311098 - Gary's letter to Jack continues...
311100 - 7. I am currently involved in attempting to align a set of
311101 - requirements with an architecture and derive a usable hierarchy
311102 - of capabilities / concepts to describe them. I want something
311103 - that is general enough to apply to the system as its
311104 - requirements evolve over time and implementation iterations.
311105 - It isn't simple, and is made more difficult than it should be
311106 - through lack of support tools. What I want for this task is a
311107 - combination of an evolvable controlled vocabulary, tagging
311108 - using a hierarchy of phrases (placement within an evolving
311109 - taxonomy), and key - value pair indexing. While the project is
311110 - large the set of facts to be organized is relatively small, and
311111 - they can, in principle, be reformulated as needed to help with
311112 - the task. ref DRT 1 Q49H
311114 - ..
311115 - Not sure if Gary is describing an SDS-like capabiity, or just the
311116 - Subject Index, and whether this applies to his work at Boeing, as a
311117 - "large project," or that the effort to develop SDS-like capability is
311118 - a large undertaking?
Default Null Subject Account for Blank Record
320401 - ..
320402 - Testbed Pilot Test Technology Advance Information Culture of Knowledge
320404 - Follow up
320406 - 8. As I look at the issues involved, it seems to me that we lack a
320407 - suitable testbed for experimenting with notions and evolving
320408 - tools which support the augmentation of human ability.
320409 - Developing software is time consuming under the best of
320410 - circumstances. Getting enough people to use any tool on a
320411 - scale sufficient to get good feedback for improvement and
320412 - knowing what aspects to strengthen is even more difficult. As
320413 - a result, we get lots of really good efforts that hit dead ends
320414 - because they never get to critical mass. ref DRT 1 754K
320416 - ..
320417 - On 001122 Eric Armstrong noted requirements for a software "platform"
320418 - to build Knowledge Management capabilities are difficult to
320419 - accomplish. ref SDS 19 E47M Review on 000824 shows SDS provides a
320420 - testbed platform that continues to evolve effective tools, ref SDS 16
320421 - 0001, toward notions of Knowledge Management, Communication Metrics,
320422 - and intelligence support, as shown in NWO. ref OF 11 A56M
320424 - [On 080206 Morris demonstrated code for SDS application
320425 - developed with Ruby on Rails part of Java; he enjoys
320426 - working with this system and likes fast and easy flexiblity
320427 - to experiment. ref SDS 49 RR36
320429 - ..
320430 - Morris noted on 010924 that SDS has been an effective testbed using
320431 - feedback from experience to refine tool productivity. ref SDS 25 NK4J
320432 - Review at that time identified several reasons why tools for Knowledge
320433 - Management have not been more widely developed, ref SDS 25 JS6G, and
320434 - cites, as Gary does today, that many features need to be included and
320435 - integrated smoothly together, ref SDS 25 L46F, also explained in
320436 - POIMS. ref OF 4 8559
320438 - [On 080124 Morris asks why others have not developed tools
320439 - for Knowledge Management anything like SDS. ref SDS 48 EM9F
320441 - ..
320442 - [On 080124 complexity of design and market dynamics explain
320443 - why SDS is a unique design. ref SDS 48 M64O
320445 - ..
320446 - Gary's idea today that feedback from more users aids improvement is
320447 - illustrated in the record on 021027. ref SDS 32 0001 Gary explained
320448 - in a letter on 010719 that scaling up feedback to 10, 100, 1000 people
320449 - might not yield better results, which depend on collaboration among
320450 - disparate personalities with complementary skills. ref SDS 21 S485
320452 - ..
320453 - A "testbed" for "knowledge" tools requires a foundational concept with
320454 - potential to lift productivity of routine and related tasks; SDS
320455 - foundational documents describe the plan, perform, report intelligence
320456 - process in SDS that underlies management productivity. see POIMS,
320457 - ref OF 6 6649 NWO demonstrates this principle with comprehensive
320458 - scope for technology that supports human intelligence that enables a
320459 - new way of working. ref OF 11 A56M
320461 - ..
320462 - [On 070914 letter to Gary and others explains Knowledge
320463 - Mangement development requires starting with a
320464 - foundational concept that has "legs," that can support a
320465 - wide range of mental processes. ref SDS 45 RH3U
320467 - ..
320468 - Feedback from daily experience using technology can drive improvement,
320469 - as Gary notes, ref SDS 0 DV4R, provided work for customers can be
320470 - interruptted in order to invest time making changes to experiment and
320471 - test hunches about what will actually improve productivity. Big
320472 - organizations generally do not innovate because getting approval is
320473 - problematic, explained on 040203, ref SDS 33 E44K Byte magazine
320474 - published an article reviewed on 910418 showing bureaucracy stifles
320475 - innovation; extensive evidence supports conclusions in the Byte
320476 - article, ref SDS 3 MW8N, including Gary's report on 011106.
320477 - ref SDS 27 MO6F
320479 - ..
320480 - Market dynamics present a dilemma of diligence relating to time and
320481 - budgets, noted by Clay Christensen, reviewed on 990527. ref SDS 10
320482 - KS4O Making a living requires doing work that satisfies customer
320483 - needs. Payment from customer creates budgets, and competition reduces
320484 - cash flow, creating pressures to cut costs. This leaves no time nor
320485 - budget for improvements. Pausing work for customers in order to make
320486 - improvements to tools eliminates revenues to pay for improvements,
320487 - unless there is a division of labor between tool production and tool
320488 - use. In that case, however, people who are not using the tools don't
320489 - have experience to understand problems well enough to fashion
320490 - solutions that improve productivity, and often don't care, since they
320491 - are not using the tools.
320493 - ..
320494 - Thus, being willing and able to allocate time and expense for changing
320495 - tools without getting permission from anyone is essential for
320496 - experimenting to discover useful improvement. Getting help from
320497 - people who don't care nor understand how what they are doing may wind
320498 - up improving productivity is a rare enabling force of improvement,
320499 - reported on 000723. ref SDS 14 JP4J
320501 - ..
320502 - In 1962, Doug Engelbart proposed solving the innovation loop that
320503 - resists improvement by assigning software engineers to apply personal
320504 - experience on improving their own tools, reviewed on 991222.
320505 - ref SDS 11 KL6N Analysis at that time shows why this has proven more
320506 - difficult than expected. ref SDS 11 MF4N
320508 - ..
320509 - Requirements for a "critical mass" of tools are set out in POIMS,
320510 - ref OF 5 2688, including efficient usability for synergy from smooth
320511 - integration of complementary functions balancing left and right brain
320512 - support, also, noted in POIMS. ref OF 4 8559
Blue Oxen Collaboration Internet Web Site Gve Up No Evidence Activi
600401 - ..
600402 - Hyperscope Completed SRI Implements Doug Engelbart's Goals
600403 - Blue Oxen Eugene Kim Knowledge Management Collabortion No Activity
600405 - Follow up ref SDS 43 1J8H.
600407 - 9. I had real hopes for the Blue Oxen effort, but I can't find any
600408 - evidence of activity there any longer. They did succeed in
600409 - implementing a hyperscope that allows Augment-style navigation
600410 - of an OPML outline. Again, a powerful tool without a base of
600411 - users large enough to help evolve it. They have tools to
600412 - transfer Augment documents into this format. The tool is in
600414 - possibility of an Augment-style repository with distributed
600415 - access, but I don't see it being used. ref DRT 1 B55K
600417 - ..
600418 - "Hyperscope" was explained in Doug's Launch Plan for the OHS/DKR
600419 - project at SRI reviewed on 001025. ref SDS 17 A5U6
600421 - ..
600422 - Several websites report progress on Hyperscope with funding from
600423 - NSI...
600425 - Read Write Web
600426 - Douglas Engelbart's HyperScope 1.0 Launched
600428 - http://www.readwriteweb.com/archives/douglas_engelbart_hyperscope.php
600430 - ..
600431 - HyperScope is described as "a high-performance thought
600432 - processor that enables you to navigate, view, and link to
600433 - documents in sophisticated ways." This is seen as the first
600434 - (renewed) step towards Doug Engelbart's larger vision for an
600435 - Open Hyperdocument System - only this time round it'll be based
600436 - on Web technologies.
600438 - ..
600439 - The "Read Write" website does not explain how hyperscope is being used
600440 - for daily work, nor provide examples of work product.
600442 - ..
600443 - Blue Oxen, also, cited in Gary's letter today, has a web site on the
600444 - Internet sponsored by Eugene Kim...
600446 - http://www.blueoxen.com/boa/team.html
600448 - ..
600449 - Eugene supported Doug's OHS/DKR project at SRI during 2000. After
600450 - working and doing research for 6 months, Eugene notified the team
600451 - during a meeting at SRI that there wasn't enough knolwedge to develop
600452 - Knowledge Management for the OHS/DKR project, reported on 000615 1600.
600453 - ref SDS 13 6271 A few months later, Eugene recommended that the team
600454 - use information tools for email to learn more about knowledge
600455 - management rather than use SDS, reported on 001126 2149. ref SDS 20
600456 - QW8I
600458 - ..
600459 - Gary reported on 070831 that explicit links using purple number
600460 - technology on the Blue Oxen web site was never applied. ref SDS 43
600461 - 1J8H
600463 - ..
600464 - Case study on 070126 shows people giving up on Knowledge Management,
600465 - ref SDS 38 QH8L, including links in routine correspondence for
600466 - precision access, ref SDS 38 YV4F, because the tools do not provide
600467 - appreciable advance to improve information management using email.
Default Null Subject Account for Blank Record
610401 - ..
610402 - Tools Augment Intelligence with Better Memory Readily Noticed
610403 - Willfully Blind Attribute Better Performance to Innate Capacity
610404 - Denial Better Performance from Better Tools Avoids Learning New Skills
610405 - Learning Cognitive Overhead Avoided Assume Better Memory Innate
610408 - Gary's letter to Jack continues...
610410 - 10. It seems that the best that we can hope for is to amass a set
610411 - of techniques from the various experiments and perhaps evolve
610412 - personal tool sets that allow us to experiment further. It
610413 - isn't very difficult to assemble a preliminary list of features
610414 - found to be useful, but integrating them into a single tool and
610415 - then getting sufficient mind share to make a difference becomes
610416 - the issue. ref DRT 1 O56K
610418 - ..
610419 - Not sure about the reference to "mind share." May be a reference to
610420 - "social networks," along the lines of the "network centric"
610421 - organization, reviewed on 060317. ref SDS 37 P357
610423 - ..
610424 - People seem to readily notice that better tools "make a difference,"
610425 - per above. ref SDS 0 4Q5K Desire to avoid cognitive overhead
610426 - investing time for changing tools to learn a new way of working that
610427 - takes more than 20 minutes, people fall into denial that tools make
610428 - the difference by attributing good memory to personal traits.
610429 - Willfully blind avoids change and sustains reliance on existing
610430 - skills, illustrated by story of Tesla and Edison, see NWO. ref OF 15
610431 - RE5F This seemed evident in discussion on 001126 when Grant Bowman
610432 - asked the OHS/DKR team if people had to learn new skills in order to
610433 - get evident benefits of SDS. ref SDS 20 W18L
610435 - ..
610436 - [On 070913 Jack cites good ("elephant") memory of someone
610437 - using SDS. ref SDS 44 9T4R
610439 - ..
610440 - [On 071113 Jack feels Iris is similar to SDS. ref SDS 46
610441 - 4U94
610443 - ..
610444 - [On 071222 Morris Jones requests list of essential
610445 - features. ref SDS 47 3V35
610447 - ..
610448 - [On 071222 Gary submits list of essential features for SDS
610449 - to Morris. ref SDS 47 LX8M
Default Null Subject Account for Blank Record
620401 - ..
620402 - Paradigm Shift Knowledge Management Change Synergy Diligence to Fun
620403 - Architecture Intelligence Knowledge Cognition Hidden Plain Sight
620404 - Knowledge Management Hidden Plain Sight 2-tier Design Cognition
620405 - Hidden Plain Sight Solution Requires Integrating Critical Mass
620407 - Follow up ref SDS 43 1J9U.
620409 - Gary's letter to Jack continues...
620411 - 11. Part of the problem is that not very many people are interested
620412 - in the problem in the abstract, and even fewer are connected to
620413 - a single effort. For any mass adoption, the tools need to
620414 - deliver a lot more perceived benefit for a lot less perceived
620415 - effort than is currently the case. Adding effort today to help
620416 - find things tomorrow, when you have no idea whether what you
620417 - are saving will be of any interest is not something that is
620418 - easy to sell. Most people can't see the point. It takes a
620419 - great deal of desire, or faith, or orders to get people to
620420 - take the steps needed to add information that aids future
620421 - retrieval. ref DRT 1 Y63I
620423 - ..
620424 - Emotional fatigue working on Knowledge Management to improve
620425 - collaboration with no discernable progress leads to loss of activity,
620426 - reported by Gary today, per above. ref SDS 0 DV5R
620428 - ..
620429 - Progress requires faith from experience that drives a paradigm shift.
620430 - Faith transforms negative synergy from the paradigm of "diligence"
620431 - doing hard work, into positive synergy having fun using the computer
620432 - like playing a piano to work intelligently. Efficient usability
620433 - executes commands with rythm, harmony, and complementarity that
620434 - magnifies productivity with less diligence to get things done. The
620435 - shift from the drudge of diligence to the paradigm of having fun
620436 - working intelligently requires faith in the power of knowledge derived
620437 - from experience through relentless pressure.
620439 - ..
620440 - [On 080104 Morris reported feeling SDS work product exists
620441 - because Rod is more diligent; overlooks requirement to change
620442 - negative to positive synergy SDS efficient usability makes
620443 - working intelligently more fun. ref SDS 48 EM9F
620445 - ..
620446 - The problem to solve is "hidden in plain site," noted earlier by Gary,
620447 - and explained in POIMS citing the 2-tier design of human cognition.
620448 - ref OF 4 8774 With most work done subconsciously, and results being
620449 - applied conscously, mirrowing the challenge of POIMS to integrate
620450 - personal and organizational memory, people have a hard time grasping
620451 - the mechanics of intelligence in order to design tools that augment
620452 - the process.
620454 - ..
620455 - On 070831, Gary cited benefits of technology reducing the time for
620456 - context management so less diligence is required to organize the
620457 - record. Slow tools tend to degrade context management. Soon people
620458 - are filing everything under miscellaneous, which makes finding sources
620459 - to link very slow. Increasing the time for constructing links causes
620460 - use of granular addressability to decline, and people rely on
620461 - assumptions, rather than check the record. Negative synergy reduces
620462 - productivty when tools are too slow, and a corresponding rising use of
620463 - links occurs when context management is fast and easy. ref SDS 43 1J4I
Default Null Subject Account for Blank Record
630401 - ..
630402 - Document Classification Not Very Useful Not Widely Used
630403 - Metadata Tagging for Context Management Not Widely Used
630404 - Tagging Documents Metadata Context Management Hard Work Not Used
630407 - Gary's letter to Jack continues...
630409 - 12. Tagging is an attempt to distribute the effort, and it seems to
630410 - have met with some degree of success. With thousands of people
630411 - each doing a little bit and using some statistical help, we get
630412 - a reasonable set of tags. As we know, tags are not as powerful
630413 - as we would like. Most of the metadata forms that I know of
630414 - use some form of keyword - value pair (the old AI frames).
630415 - Perhaps a similar framework to assist tagging would help.
630416 - ref DRT 1 6E4J
630418 - ..
630419 - 13. Most of the tag systems seem to be to documents. Since there
630420 - is no text to provide context other than the tagset itself,
630421 - tagging at the paragraph level is problematic. ref DRT 1 HE5I
630425 - ..
630426 - Evolutionary Technology No Direction Focus Progress
630427 - Knowledge Management Software Development No Focus No Progress
630428 - Software Development Discover New Way Working Fragmented No Progress
630431 - 14. I have far more questions than answers, but it is clear that
630432 - the combination of a small group that is interested at all,
630433 - with the difficulty of producing experimental software, the
630434 - fragmentation of even that small group, and no persistent
630435 - evolutionary direction, most of what motion there is occurs in
630436 - all directions, and the result doesn't look much like progress.
630437 - ref DRT 1 XE5N
630439 - ..
630440 - On 010719 Gary reported difficulty innovating in large organizations.
630441 - ref SDS 21 LR73 On 011006 Gary described improving management in a
630442 - big organization is a hopeless task. ref SDS 27 EL5F
630444 - ..
630445 - Evolving technology for a new way of working requires ability to use
630446 - the tools that test a new way of working in order to discover and
630447 - optimize solutions, per Gary's point above, ref SDS 0 DV4R, against
630448 - cultural inertia that drives conformity, often attributed to
630449 - bureaucracy, reviewed on 040203, ref SDS 33 E44K, and commonly called
630450 - the "tyranny of the status quo," reviewed on 950911. ref SDS 4 0581
630451 - Article in Byte magazine reported on 910418 notes that innovation is
630452 - stifled in big organizations. ref SDS 3 6368 Factors that stifle
630453 - innovation in bureaucracy were described in "The Innovator's Dilemma,"
630454 - reviewed on 990527. ref SDS 10 4077
630456 - ..
630457 - How is the effort sustained long enough to encounter and resolve
630458 - issues when market place dynamics demand immediate results with
630459 - existing using familiar tools in familiar ways.
630461 - ..
630462 - There must be enough work to apply tools consistently in real life,
630463 - meaningful conditions that demonstrate added value, yet enable pausing
630464 - to cycle experience into improved design and product performance.
630466 - [On 070914 letter explains factors required to advance from
630467 - information to a culture of knowledge. ref SDS 45 RH3U
630469 - ..
630470 - [On 071113 Jack reports too busy to contribute to
630471 - developing Knowledge Management, but can submit occassional
630472 - comments. ref SDS 46 QV9O
630475 - ..
630476 - SDS Useful Tools Path Contribute Refine Knowledge Management
630479 - Gary's letter to Jack continues...
630481 - 15. At the moment, I am working with Rod and with SDS because it
630482 - gave me a tool that I could use and a way I could contribute.
630483 - I would welcome pointers to other efforts where there is an
630484 - existing tool that stands a chance of being evolved further
630485 - where I might be able to contribute. So far, all the ones I
630486 - have found have gone away for various reasons, so I work with
630487 - SDS, trying to improve it in any way I can. Since Rod is
630488 - accommodating of some of my ideas, he has mad some major
630489 - improvements along lines I suggested and he and I refined.
630490 - ref DRT 1 VE6L
630492 - ..
630493 - 16. I am less of an evangelist for SDS than I am an evangelist for
630494 - addressing the problems that SDS addresses, and doing so in a
630495 - way that will provide me with tools that evolve and improve. I
630496 - wish that I had the time, energy, and expertise to do this on
630497 - my own, but that would just make me another developer creation
630498 - another fragment in the universe of uncoordinated pieces that,
630499 - collectively, don't yield useful tools. ref DRT 1 RF7L
630501 - ..
630502 - SDS provides platform with a 3-layer architecture to advance from
630503 - information toward a culture of knowledge that enables a broad range
630504 - of intelligence support, shown in NWO. ref OF 11 A56M