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S U M M A R Y


DIARY: March 27, 2002 05:34 PM Wednesday; Rod Welch

Peter Jones submits ideas for advancing SDS.

1...Summary/Objective
.......Killer App Email Causes Mistakes Grows Demand for Intelligence
.......Demand for SDS Intelligence Grows Killer App From Using Email


..............
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CONTACTS 

SUBJECTS
SDS Letter to Peter Asking for Feedback on Improvement Adding Redunda
SDS Redundant Links Improvement Request Feedback, Peter Jones
Jones, Peter Demonstrates Insight About Role of Cognitive Science Req
Jones, Peter Request Feedback on SDS Improvement Adding Redundant Lin
Opportunity Killer App Looking at Accepted Wisdom in New Light Based
Stock Market Crumbles Fear Accounting at Risk Requires Increased Acco
Email Free Grows Demand SDS Avoid Meaning Drift, Pat Lincoln
Killer App Intelligence Exceeds Care About Comfort Ease of Use Interf

5110 -
5110 -    ..
5111 - Summary/Objective
5112 -
511201 - Follow up ref SDS 21 0000, ref SDS 20 0000.
511202 -
511203 - Received ref DRT 1 0001 from Peter responding to a request yesterday,
511204 - ref DIP 2 0001, for feedback on the improvement to SDS that added
511205 - redundant links developed on 020320. ref SDS 19 0001
511207 -  ..
511208 - Peter comments today that email is a "killer application." ref DRT 1
511209 - SH6H  He therefore recommends....
511210 -
511211 -      Why not make SDS double-dots, also have a mailto: hyperlink
511212 -      embedded in them, that would fire up a new mail from the browser
511213 -      when clicked, and which would somehow contain, in addition to a
511214 -      subject heading provided by the user, a reference to its
511215 -      originating double-dot (or purple number), so that the receiving
511216 -      system could log it directly in the correct position in the
511217 -      knowledge web. ref DRT 1 MN6M
511218 - ..
511219 - This may be a useful thing today, however, it seems to add
511220 - marginal utility to what is already available.  The challenge people
511221 - face is transitioning from IT to a culture of knowledge that requires
511222 - linking the record to strengthen understanding.  The primary objective
511223 - of explicit links is to make it faster and easier for people to create
511224 - links that show alignment, an "audit trail" using traceability to
511225 - original sources, as set out on 020320. ref SDS 19 VP6F
511227 -  ..
511228 - Peter's letter has no links to anything, so the implication is that
511229 - his response is entirely ad hoc.
511230 - ..
511231 - Submitted ref DIT 1 0001 linked to this record and commenting...
511232 -
511233 -   1.  Opportunity comes from looking at accepted wisdom in a new
511234 -       light. ref DIT 1 MB5N
511235 -
511236 -       Wisdom was reviewed on 960227. ref SDS 6 7330
511237 -
511239 -        ..
511240 -       Killer App Email Causes Mistakes Grows Demand for Intelligence
511241 -       Demand for SDS Intelligence Grows Killer App From Using Email
511242 -
511243 -
511244 -   2.  Email is a "killer app" because, like conversation and pictures,
511245 -       it seems like a fast, easy, cheap way to communicate using
511246 -       common sense instead of intelligence that appeals to laziness,
511247 -       as reported by Jack Park on 010908, ref SDS 11 YF5O, that is
511248 -       driven by human biology to take immediate action by constantly
511249 -       foraging on information, reviewed on 940609, ref SDS 5 4671,
511250 -       when in fact spontaneous impressions from sight and sound
511251 -       conveyed through discussion and images in meetings, calls and
511252 -       email, ref DIT 1 L26F, sow the seeds of error, loss, conflict,
511253 -       crisis and calamity that "kills" productivity, earnings and
511254 -       stock prices for the reasons set out in POIMS, ref OF 1 R69H,
511255 -       and further explained on 010908 citing experts who warn that
511256 -       email harms productivity. ref SDS 11 L27L
511258 -           ..
511259 -          [On 040312 laws of nature yield order, structure, pattern
511260 -          of cause and effect for logical analysis, ref SDS 22 RP6K;
511261 -          locality principle requires adding energy to connect cause
511262 -          and effect that converts information into the power of
511263 -          knowledge; Knowledge Management takes a lot of hard work
511264 -          (i.e., energy) without tools for intelligence support;
511265 -          without "knowledge," however, information overload drives
511266 -          management toward entropy, which makes email a "killer
511267 -          application" that kills productivity, from lectures on 21st
511268 -          century science. ref SDS 22 YH4G
511270 -        ..
511271 -       Research on 900303 shows people pay a price for relying on
511272 -       common sense instead of investing time for adding intelligence
511273 -       to information that creates knowledge needed for taking action
511274 -       that is effective. ref SDS 1 4456  On 990329 relying on common
511275 -       sense is a feature not a bug of human cognition. ref SDS 7 3196
511277 -        ..
511278 -       The value proposition for a Killer App is the difference between
511279 -       the cost of working intelligently and the price people pay by
511280 -       acting on impulse in email, meetings and calls, reviewed on
511281 -       011003, ref SDS 13 O76L, and on 900303 reviewing Jeremy
511282 -       Campbell's work on cognitive science. ref SDS 1 4456  Examples
511283 -       include....
511284 -
511285 -          Economy failing continual bumbling... 001207, ref SDS 9 V54M
511286 -          National security tragic bubmbling... 010911, ref SDS 12 UP5K
511287 -          Enron bankruptcy chronic bumbling.... 020204, ref SDS 17 7O3K
511289 -        ..
511290 -       The value proposition for working intelligently recognizes that
511291 -       "communication" is not the same as sending and getting
511292 -       information, as occurs in email, (see explanation in POIMS,
511293 -       ref OF 1 3385, citing Drucker reviewed on 931130, ref SDS 4
511294 -       2855, but people don't know that, and those who suspect that
511295 -       email may not improve productivity, do not have enough time for
511296 -       communication, ref DIT 1 F57G, so they settle for IT using
511297 -       email, again per Jack Park's analysis on 010908. ref SDS 11 YF5O
511299 -        ..
511300 -       This equation of overwhelming biological attraction of email,
511301 -       ref DIT 1 468J, like the siren song of the sea that makes
511302 -       sailors delirious, and the sweet sound of the Pied Piper that
511303 -       leads people willingly down the wrong path, reviewed on 921205,
511304 -       ref SDS 2 4820, explains the overwhelming attraction of bad
511305 -       management, noted in POIMS, ref OF 1 MQ6J, and illustrated by...
511306 -
511307 -          Overwhelming tendency........... 001101, ref SDS 8 4O5K
511308 -          Productivity paralyzed.......... 011003, ref SDS 13 EC5N
511309 -          Project fouled up............... 011006, ref SDS 14 O99K
511310 -          ISS software project failure.... 020315, ref SDS 18 0001
511311 -
511312 -       ...that daily grows demand, for a solution enabling most people
511313 -       to indulge impulse to use email, by relying on a few people to
511314 -       use SDS for converting information into useful knowledge. as the
511315 -       ripple effect of more people having too many problems using
511316 -       methods they like, e.g., meetings, calls email, causes
511317 -       productivity, earnings and stock prices to fall, reported on
511318 -       001207, ref SDS 9 V54M,
511320 -        ..
511321 -       Somehow that seems like the winning combination that generates a
511322 -       new killer app, discussed with Doug on 001210. ref SDS 16 YL5K
511323 -       and earlier on 011120. ref SDS 15 H67I
511325 -        ..
511326 -       Eric Armstrong's letter on 011003 illustrates how email grows
511327 -       demand for intelligence to solve information overload.
511328 -       ref SDS 13 EC5N
511330 -        ..
511331 -       I just wondered what your take on this analysis might be.
511332 -
511333 -
511334 -
511335 -
511336 -
511337 -
511338 -
511339 -
511340 -
511341 -
511342 -
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511344 -
511345 -
5114 -