CONTACTS 

SUBJECTS
Email Disadvantages Weaknesses Limitations Collaboration Getting Thi

3503 -
3503 -    ..
3504 - Summary/Objective
3505 -
350501 - Follow up ref SDS 61 0000, ref SDS 60 0000.
350502 -
350503 - Received ref DRT 1 0001 from Gary Johnson following up his letters to
350504 - the OHS/DKR team on......
350505 -
350506 -     001219, purpose of KM.......................... ref SDS 39 6A9N
350507 -     001220, competency and values.................. ref SDS 40 BV3W
350508 -     001221, social problems solved by KM........... ref SDS 41 513O
350509 -     001222, KM/OHS requirements.................... ref SDS 42 AK9I
350510 -     001224, attribution important to KM movement... ref SDS 43 0001
350511 -
350513 -     ..
350514 -    Wordprocessing Cannot Support KM, Significant Opportunity
350515 -    KM Augments Individual Intelligence, Collaboration Secondary Goal
350516 -
350517 -
350518 - Gary says today.....
350519 -
350520 -    In thinking about the nature of collaboration and knowledge
350521 -    organization, I have come to the conclusion that an OHS has to be
350522 -    usable by a single individual for personal knowledge organization
350523 -    and thinking if it is to be truly useful. ref DRT 1 0001
350524 -
350525 -            [On 010714 letter to Gary asks if he is developing his
350526 -            ideas independently. ref SDS 65 0001
350528 -         ..
350529 -        On 001224 Gary explained importance of attribution. ref SDS 43
350530 -        6I7K  The letter today does not not attribute a new conclusion
350531 -        about KM to anything, indicating a revelation occurred.
350532 -
350533 -            [On 020114 Gary presents this idea again. ref SDS 68 EH6J
350535 -         ..
350536 -        It is a short step from recognizing that technology to improve
350537 -        personal ability to think, remember and communicate, called out
350538 -        in POIMS, ref OF 1 6528, which can be summarized as "augmenting
350539 -        intelligence, can then be expanded for enterprise support by
350540 -        integrating personal work with organizational management,
350541 -        giving rise to POIMS. ref OF 1 01TU Technology that augments
350542 -        intelligence was proposed by Eric Armstrong on 000423,
350543 -        ref SDS 15 5096, then abandoned on 000503. ref SDS 18 5033  It
350544 -        took Intel 4 years to give up on using technology to improve
350545 -        management, reported on 950927. ref SDS 3 8943
350547 -         ..
350548 -        Once "intelligence" is improved, then Collaboration is helped
350549 -        as a secondary derivative of KM, as set out in POIMS.
350550 -        ref OF 1 K84L
350551 -
350552 -
350554 -  ..
350555 - Knowledge Management Weaknesses Email Wordprocessing
350556 - Wordprocessing Knowledge Management Weaknesses Email
350557 - Email Knowledge Management Limitations Disadvantages Weaknesses
350558 -
350559 - Gary explains limitations of wordprocessing and email, which has been
350560 - considered by OHS/DKR engineers for collaboration and Knowledge
350561 - Management, reported on 000505 by Eric Armstrong. ref SDS 19 4392
350563 -  ..
350564 - Email limitations, including leaving out words that makes email less
350565 - accurate that conversation, was reviewed on 990924. ref SDS 7 0715
350567 -     ..
350568 -    In composing this email, for example, the tool that I have is a
350569 -    word processor.  While the merits of this particular word processor
350570 -    can be argued, it still fails to be a knowledge tool in any sense
350571 -    that we would use the term. ref DRT 1 GF5L
350573 -     ..
350574 -    I can't (easily) reference other information I might have, or other
350575 -    emails in this discussion. ref DRT 1 FF6G
350576 -
350577 -        [On 010411 Jack Park feels SDS has defects similar to email.
350578 -        ref SDS 62 627F
350579 -
350580 -        [On 010411 case study email limitations for collabortion and
350581 -        knowledge management. ref SDS 62 627F
350583 -         ..
350584 -        [On 010420 Jeff Conklin explains similar defects in email that
350585 -        make SDS a "killer application" by solving these defects in a
350586 -        popular program. ref SDS 63 087F
350588 -         ..
350589 -        [On 010620 Lee Iverson submits paper on NODAL and CDR that
350590 -        explains wordprocessing does not enable knowledge management.
350591 -        ref SDS 64 BW7H
350593 -         ..
350594 -        [On 010716 letter cites Lee's paper, asks if Gary is working
350595 -        with Lee or Jack. ref SDS 65 0001
350597 -         ..
350598 -        [On 010908 Jack Park reports email attractive to laziness,
350599 -        ref SDS 66 YF3I, and is not very useful, ref SDS 66 US8O,
350600 -        creates enabling force that grows demand to add intelligence
350601 -        that improves productivity, earnings, stock prices. ref SDS 66
350602 -        L27L
350604 -         ..
350605 -        [On 020110 Morris demonstrated Microsoft Word and Outlook have
350606 -        a lot of powerful wordprocessing and planning features.
350607 -        ref SDS 67 5HYX
350609 -         ..
350610 -        [On 020327 email killer app grows demand for SDS. ref SDS 69
350611 -        6X6H
350613 -         ..
350614 -        [On 020618 Gary cited advantages, ref SDS 70 2T76, and
350615 -        disadvantages of email. ref SDS 70 YU9J
350617 -         ..
350618 -        [On 030415 email leaves out words, less accurate than
350619 -        conversation, very difficult to proofread, ref SDS 71 PY4W, new
350620 -        SDS feature helps improve proofreading. ref SDS 71 0001
350622 -     ..
350623 -    While there is an outline mode, it is rather primitive and doesn't
350624 -    provide any support for accessing other information. ref DRT 1 0G6J
350625 -
350626 -        On 001222 Gary explained advantages of outlining, and
350627 -        procecures he developed. ref SDS 42 F36I
350629 -         ..
350630 -        Gary's web site.....
350631 -
350632 -                 http://www.dynalt.com/
350633 -
350634 -        ...says Gary does software development for a living, and has
350635 -        worked on important projects the past 30 years or so.  Gary's
350636 -        experience on a wide range of projects appears to align with
350637 -        the report on 950428 that poor productivity in engineering is
350638 -        caused by poor management practices. ref SDS 2 3921
350640 -     ..
350641 -    If I make use of all the tools available on my machine, I can begin
350642 -    to structure a document in some way(s) that might actually make it
350643 -    useful, but it is far from an easy task. ref DRT 1 HH6M
350645 -  ..
350646 - On 000307 research by OHS/DKR team found that knowledge management is
350647 - a lot of hard work using conventional technologies. ref SDS 11 767G
350649 -  ..
350650 - Gary's letter continues...
350651 -
350652 -    If I were attempting to formulate an entry into an OHS with this
350653 -    tool, I would have to go to some extraordinary lengths to generate
350654 -    something that would be useful in that context, if indeed it could
350655 -    be done at all. ref DRT 1 ZI7G
350656 -
350657 -        Aligns with analysis on 920402 showing that wordprocessing is
350658 -        good for style, and SDS is helpful for getting things done.
350659 -        ref SDS 1 463G
350661 -         ..
350662 -        On 000709 Bill DeHart at PG&E reported that SDS solves this
350663 -        problem. ref SDS 23 1029
350665 -         ..
350666 -        On 010411 Jack Park maintains that SDS has the same defects of
350667 -        email. ref SDS 62 627F
350669 -         ..
350670 -        [On 020107 Microsoft Word and Outlook are excellent programs
350671 -        for style, like a Cadillac, but SDS is a better application for
350672 -        management work. ref SDS 67 S97L
350674 -     ..
350675 -    On the other hand, if I have to use a different tool to collaborate
350676 -    via an OHS than I use to organize my own thoughts, ideas, and
350677 -    information, then there is a barrier to collaboration that I think
350678 -    is unnecessary. ref DRT 1 PK7K
350680 -     ..
350681 -    Therefore, I believe that for an OHS to be successful in the sense
350682 -    of being well and continually used, it must scale from my personal
350683 -    use up to whatever larger collaborations I support. ref DRT 1 IK7O
350685 -     ..
350686 -    I want to be able to use the same tool that I use to support
350687 -    knowledge collaboration to manage my own personal information on my
350688 -    own personal machine without requiring external servers or any
350689 -    other infrastructure. I should be able to synchronize the various
350690 -    places that I create information – home, work, a laptop, a PDA or
350691 -    palm computer, etc. ref DRT 1 WK8I
350692 -        ..
350693 -        On 001105 Henry van Eykan found that SDS solves this
350694 -        problem. ref SDS 31 IP7F
350695 -
350697 -     ..
350698 -    SDS Disruptive Technology Adds Value Wordprocessing, Spreadsheets
350699 -
350700 -
350701 - Gary continues......
350702 -
350703 -    Since I use elements of the same tools and techniques for
350704 -    organizing my own knowledge, which is of interest and use to me,
350705 -    that I use in collaborating with others, I have no barrier to
350706 -    collaboration. Any document that I produce using the tools can be
350707 -    entered into the OHS directly, preserving all of the connections
350708 -    that I allow, without having to change methods of work to do it.
350709 -    ref DRT 1 FM8O
350710 -
350711 -        Explains forces/demand for transitioning from IT to culture of
350712 -        knowledge, proposed to SRI on 001011, ref SDS 27 0001, and
350713 -        provides rationale for KM to replace wordprocessing with a
350714 -        stronger solution that expands the market, per review on 990527
350715 -        of disruptive technology, ref SDS 5 5258, and meeting at Intel
350716 -        on 950927. ref SDS 3 9483
350717 -        ..
350718 -        On 000802 SDS business plan identified this rationale for
350719 -        disruptive technology to form new market. ref SDS 24 4674 and
350720 -        ref SDS 24 4955
350722 -         ..
350723 -        Success hinges on successfully distinguishing "knowledge" from
350724 -        "information," cited in POIMS. ref OF 1 EX5O
350725 -
350727 -  ..
350728 - Gary concludes.....
350729 -
350730 -    Partly this is just because I don't want to see our desire to build
350731 -    a tool for collaboration end up being web or email only and still
350732 -    be stuck without tools to support my own thinking and information
350733 -    organization. ref DRT 1 LM9K
350735 -         ..
350736 -        Sounds a lot like SDS, as explained in POIMS, distributed to
350737 -        the OHS/DKR team on 010321.
350738 -        ..
350739 -        On 001224 Gary reported that attribution is important.
350740 -        ref SDS 43 6I7K
350742 -         ..
350743 -        Today, no sources are cited for these new ideas.
350745 -         ..
350746 -        [On 010420 Jeff Conklin's ideas for organizational memory are
350747 -        similar to Gary's letter today; need alliance of bright stars
350748 -        for ambassadors of change to implement KM. ref SDS 63 JY4O
350749 -
350750 -
350751 -
350752 -
350753 -
350754 -
350755 -
350756 -
350757 -
350758 -
350759 -
350760 -
350761 -
3508 -