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1...Need schedule on release of use cases and examples of work
2...Eugene might explain how this launch relates to the launch on
3...Is this the announcement Eric reported Eugne would be making
4...A useful experiment would be to test usability of SDS in an
5...Eric can advance the ball by identifying aspects of
6...Eric can help by explaining what additional matters need to
7...Knowledge integrtion problem needs an explanation.
8...Has new information been developed since 010615 that
0201 - Armstrong Consulting 650 845 1782
020101 - Mr. Eric Armstrong
020102 - firstname.lastname@example.org
0202 - Eugene Eric Kim 650 330 1381
020201 - Mr. Eugene Eric Kim
020202 - email@example.com
OHS/DKR Progress Announcement Soon by Eugene Kim, per Eric Armstrong
FAQ-index into an Argument, Eugene Kim's Work, Review by Eric Armstro
Organizational Memory Knowledge Repository History, Experience, Lesso
Engine Create Topic Map Dialog Map Organize Navigate Record
Search Engine Apply Topic Map Assemble Record Find Information
Tricky Procedures Play DKR for Wiki, Risky, 000614
Engineers Don't Want to Play DKR Do Engineering Management, 000614
Pilot Test Existing Capability, Start with What is Available, 000302
OHS Launch Community Started by Eugene Kim Invites Contributors
Anchors Email Provided by Dialog Mapping, Eugene Kim
2312 - ..
2313 - Summary/Objective
231401 - Follow up ref SDS 66 0000, ref SDS 65 0000.
231403 - Received ref DRT 1 0001 from Eugene commenting on Eric Armstrong's
231404 - letter yesterday ref DRP 14 0001, about meeting where Eugene showed a
231405 - new system he has developed for dialog mapping for email. Eugene does
231406 - not mention the date of the meeting with Eric, nor who else attended
231407 - the meeting. Eugene does not indicate the dialog mapping system is the
231408 - announcement that Eric reported in a letter on 010913 that Eugene was
231409 - planning to make. ref SDS 64 A75O
231411 - Submitted ref DIT 1 0001 responding to Eugene's letter on need for
231412 - developing organizational memory, per below. ref SDS 0 I58K Eric
231413 - submitted a reply citing the goal to manage the history of discussions
231414 - with technology that is readable, browsable and useable. ref SDS 0
231415 - 616I Eugene submitted a reply apologizing for not recognizing the
231416 - Welch work. ref SDS 0 H86F
231418 - [On 011029 called Eugene and received an address on the Internet
231419 - showing examples of dialog work product; he explained there is no
231420 - codifying sytem reported earlier by Eric for organizing the
231421 - record, and no other evident method of organizing other outlining
231422 - and flow diagraming. ref SDS 70 00UU
231427 - ..
2317 - Progress
231803 - ..
231804 - OHS Launch Community Initial Application for Dialog Maps
231805 - Pilot Test Dialog Maps Organize Email for OHS Launch Community
231806 - Dialog Maps Limited to Index OHS Launch Comm for Pilot Test
231808 - Follow up ref SDS 66 S44G.
231810 - Eugene says today the purpose of the dialog mapping system is to
231811 - manage email for organizational memory, ref DRT 1 9R6I, on the
231812 - OHS Launch Community he has recently started, per below.
231813 - ref SDS 0 00UU
231815 - This answers the question on 010916 about how the system is used
231816 - for capturing dialog: evidently that is not directly supported.
231817 - ..
231818 - Organizational memory is a new term for OHS/DKR. It was
231819 - introduced on 000120, ref SDS 14 RJ9O, and is explained in POIMS,
231820 - ref OF 1 1101, which Jack Park commended to the team on 000331,
231821 - ref SDS 20 3905, and again on 001116, ref SDS 39 MZ6H, but until
231822 - now, nobody has investigated the opportunity. Eugene's efforts
231823 - are a big step.
231825 - On 010420 Jack Park cited Jeff Conklin's work, who suggests there
231826 - is a big demand for organizational memory. ref SDS 51 IE4M
231827 - Today, Eugene says his new system is influenced by Conklin's
231828 - work, ref DRT 1 007P, but does not provide a definition, nor is
231829 - there a link to anything in Conklin's work on organizational
231830 - memory.
231831 - ..
231832 - Codifying mechanism used for dialog maping email, which
231833 - Eric mentioned in his report yesterday, ref SDS 66 6O6I, is not
231834 - explained in Eugene's letter today.
231835 - ..
231836 - Topic maps are not mentioned, suggested by Eric on 010916,
231837 - and reviewed for supporting OHS/DKR. ref SDS 66 CQ9G
231839 - ..
231840 - Eugene explains....
231842 - I limited my experiment to the OHS LC's mailing list rather than
231843 - unrev-ii for a number of reasons. First, people on this list use
231844 - a variety of e-mail clients, and my plinking software is very
231845 - dumb. With a more constrained community, I don't have to worry
231846 - about people formatting their e-mails in bizarre ways that render
231847 - my plinking software useless. ref DRT 1 00WQ
231849 - This strategy explains why there has been no work product
231850 - submitted. Seems to be limited to the select group, reported
231851 - below. ref SDS 0 00UU
231853 - Analysis on 010916 indicates that work product is a good
231854 - indicator of usefulness and usability.
231855 - ..
231856 - Limiting pilot testing is a good strategy for working
231857 - through early issues to refine performance.
231859 - Need schedule on release of use cases and examples of work
231860 - product, as was done with Nexist on 010405. ref SDS 49 A13H
OHS Launch Community Started by Eugene Kim
Addressability Anchors Added During Translation
Email Addressability Provided by Dialog Mapping, Eugene Kim
OHS Launch Community Started by Eugene Kim Invites Contributors
270701 - ..
270702 - OHS Launch Community New Group
270705 - Eugene continues.....
270707 - I recently founded the OHS Launch Community as a way to
270708 - experiment with various tools and methodologies. I'll post more
270709 - about it later, as I'd like it if some members of this list
270710 - joined. ref DRT 1 00UU
270712 - Eugene might explain how this launch relates to the launch on
270713 - 000324, ref SDS 18 0001, and correlation with Doug's Launch
270714 - Plan submitted on 001025. ref SDS 36 G3W8
270715 - ..
270716 - Any correlation with launch of Nexist? Are these
270717 - efforts collaborating on complimentary scope, or competing to
270718 - test alternate solutions?
270720 - Is this the announcement Eric reported Eugne would be making
270721 - soon, on 010913? ref SDS 64 A75O
Find Anything Too Hard Need Search Engine
Augment Intelligence Purpose OHS/DKR
Archive Too Hard to Find Anything, Eric Armstrong
Search Information Retrieval Reporting Based on Subject Context
Disallusioned Gving Up on KM Not Understood Secret of SDS
Disallusioned Latent Demand Not Driven by Need People Disallusioned D
Organizational Memory Who What When Where Why How Relevant to Objecti
Finding Anything Too Hard with Other Methods SDS Amazing Organization
Retrieval Fast, Many Strategies
Organizational Memory Who, What, When, Where, Why, How, How Much
FAQ-index into an Argument, Eugene Kim's Work
451401 - ..
451402 - Discouraged Giving Up on Technology Can't Find Anything
451403 - Archives Too Hard to Find Anything, People Discouraged
451404 - Organizational Memory Requires Organization and Retrieval
451406 - Follow up ref SDS 66 KA6H.
451408 - Eugene responds to Eric's letter on 010916 that says in part...
451410 - There are thousands of words in the unrev archives that may never
451411 - see the light of day, because its just to damn hard to find
451412 - anything. Eugene's mechanism of dialog mapping, as explained
451413 - above, ref SDS 0 S44G, could provide the answer to that problem.
451414 - ref DRP 14 XH7M
451416 - ..
451417 - Eugene comments.....
451419 - This was really the main reason I decided to experiment with
451420 - dialog mapping of e-mail in the first place. A lot of valuable
451421 - information is hidden in e-mail archives. Dialog mapping is an
451422 - effective way of converting this raw data into organizational
451423 - memory. ref DRT 1 9R6I
451425 - This motivation seems to align with analysis on 010916 that
451426 - organizing the record is critical for national security
451428 - It would help to get an example of dialog mapping that adds
451429 - value to email for organizational memory.
451430 - ..
451431 - What evidence supports the proposition that dialog
451432 - mapping accomplishes the goal Eugene sets out? Who is using
451433 - it for this purpose, where is an example of work product?
451435 - [On 011029 called Eugene and received an address on the
451436 - Internet showing examples of dialog work product; he
451437 - explained there is no codifying sytem reported earlier by
451438 - Eric for organizing the record, and no other evident
451439 - method of organizing other outlining and flow diagraming.
451440 - ref SDS 70 00UU
451441 - ..
451442 - Eugene does not notice in his letter Eric's report on
451443 - 010916 that SDS has amazing ability to find everything,
451444 - ref SDS 65 0001, by creating organizational memory and adding
451445 - "intelligence" to produce useful knowledge, noted by Doug
451446 - Engelbart on 001027. ref SDS 37 XR3H
451448 - Submitted ref DIT 1 0001 asking about this evident
451449 - conflict, per below. ref SDS 0 I58K
451451 - On 01116 Jack Park also noticed SDS is amazing. ref SDS 39
451452 - SN4N and on 010411 commented that SDS remembers everythhing.
451453 - ref SDS 50 X34F
Dialog Mapping Takes Time
Work Role New Needed for Culture of Knowledge Co-evolve Education Alo
KM Dilemma Lot of Extra Time Needed for Dialog Mapping to Increase Sp
Time Saved SDS Adds Intelligence to Management Proactive Problem Hand
Dilemma KM Deferred Reward or Immediate Action Dialog or Writing
Dilemma Cost Savings KM Difficult Calculate Civilization Shows
100% Sure Reduces Opportunity to Discover Improvement, 000225, Eric A
New Way Working Thinking SDS Paperless Office Virtual Office
Intelligence Added to Management is Fun and Effective
Keyword Retrieval Subjects Pandaora's Box of Complexity, Jack Park
A41301 - ..
A41302 - New Work Role Ontologist Convert Information into Knowledge
A41303 - KM Dilemma Improving the Work Takes More than 20 Minutes
A41304 - Organizing Record Takes Time, New Profession - Ontologist
A41306 - Follow up ref SDS 66 4J4J.
A41308 - Eugene responds to Eric's letter on 010916 that says in part...
A41310 - ....takes a lot of effort to build the map. Basically, each day
A41311 - he has to build in the information content from the day's posts.
A41312 - I suspect that this will be normal -- that the addition of topic
A41313 - maps and structured argumentation methodologies will require, and
A41314 - will in fact produce a new profession of practicing ontologists
A41315 - who do this work as their full time job. ref DRP 14 2J8N
A41317 - ..
A41318 - Eugene comments.....
A41320 - This is the other reason I didn't experiment with this list.
A41321 - Dialog mapping can be hard. Simply creating a dialog map of
A41322 - Eric's e-mail requires a considerable amount of time (although
A41323 - probably less than the time Eric needed to construct the e-mail).
A41324 - ref DRT 1 00WT
A41326 - This is the strongest part of Eugene's letter today, because
A41327 - it shows someone willing to invest time on organizing the
A41328 - record to solve the problem Eric Armstrong reported yesterday
A41329 - that it is too hard to find information using keyword methods
A41330 - and Microsft programs that everybody likes to use.
A41331 - ref SDS 66 KA6H Investing time to organize the record in
A41332 - order to find critical infomration when needed is an
A41333 - essential predicate to discovering the value of adding
A41334 - intelligence to convert organizational memory into knowledge
A41335 - as related in the letter on 010912, ref SDS 63 966L, and
A41336 - called out by Doug Engelbart on 000327. ref SDS 19 3971
A41339 - ..
A41340 - Climbing Mountains Takes Courage Faith to Discover New Path
A41341 - Cost Benefits No Time to Pilot Test Innovation Loop
A41342 - Faith in Reward Key to Sustaining Effort to Discover Benefits
A41344 - Willingness to invest extra time, when the amount of time
A41345 - needed to be invested to get a reward takes a lot of faith
A41346 - and courage, like climbing mountains, explained in a letter
A41347 - today, below. ref SDS 0 YC4G
A41349 - [On 010924 Morris observed people never discover the
A41350 - value of organizational memory, so adding intelligence is
A41351 - never reached, because nobody else has tools that enable
A41352 - doing either step. ref SDS 67 XT5F
A41353 - ..
A41354 - How long will Eugene continue using dialog mapping
A41355 - without getting paid for the effort?
A41357 - [On 011029 new way of working takes courage and faith
A41358 - until ROI is proven. ref SDS 71 5E5M
A41360 - [On 011003 Eric Armstrong noted he will not do knowledge
A41361 - management unless he gets paid because the work is too
A41362 - difficult using Microsoft
A41363 - programs that everybody likes.
A41365 - If Eugene sticks with this for a few days, or even a week or
A41366 - so, he can discover Jack's point on 000221 about the
A41367 - Pandora's Box of complexity that occurs in daily life, which
A41368 - causes continual bumbling, and so offers a huge opportunity
A41369 - to improve national security, productivity, earnings and
A41370 - stock prices by expanding span of attention. ref SDS 15 7455
A41371 - ..
A41372 - Up until now, it has been pretty hard to get anyone's
A41373 - attention on this because of information overload.
Ontology Inspection Agents Engine Mine Email Archive
AI Ontology Semantically Rich Knowledge Bases Enable Intelligent Appl
Ontology Vocabulary for Mediators, Agents of AI Effort, 000221
Engine Ontology Inspection Agent, Eugene Kim, Eric Armstrong, 010916
AM0801 - ..
AM0802 - Engine Mine Archive Produce Ontology Monitored by Ontologists
AM0803 - Ontology Inspection Agent Engine Automates Organizing Record
AM0805 - Follow up ref SDS 66 8M6K.
AM0807 - Eugene does not responds to Eric's letter on 010916 that says in
AM0808 - part...
AM0810 - Ontologists will monitor results produced by "ontology-
AM0811 - inspection agents" -- computerized programs that run around
AM0812 - searching for isomorphic ontologies, with an eye towards finding
AM0813 - and mining relevant work. ref DRP 14 NK4J
AM0815 - [On 011029 Eugene does not mention ontology inspection agents;
AM0816 - there is nothing for this in planning shown on web site for
AM0817 - OHS Launch Community. ref SDS 70 8M6K
Willfully Blind, Fear and Denial
Overlook SDS Culture of Knowledge Eugene Kim Eric Armstrong Ignore SD
Fear Don't Know What to Write, SDS Doesn't Start from Scratch
Overkill Complexity SDS Records Details Management Psychologically Bu
Attribution Encourages Participation, Increases Progress Open Source
Attribution Credit Linking to Original Sources
AX0801 - ..
AX0802 - Boggled Mind Blind to Solutions that Appear Beyond Reach
AX0804 - Eugene's explanation today about experimenting with dialog mapping to
AX0805 - convert information in email archives into organizational memory
AX0806 - because its too hard to find anything, seems to overlook SDS, per
AX0807 - above. ref SDS 0 9R6I and ref SDS 0 WX6J This violates OHS/DKR
AX0808 - requirement for attribution.
AX0810 - ..
AX0811 - Submitted ref DIT 1 0001 responding to Eugene's letter on need for
AX0812 - developing organizational memory. ref DRT 1 0001
AX0814 - [....below Eugene apologises for not recognizing SDS. ref SDS 0
AX0815 - H86F
AX0817 - [On 011028 called Eugene and apologized for stridency of this
AX0818 - letter. ref SDS 70 I58K
AX0820 - Explain...
AX0822 - 1. This seems to reflect cultural blindness that blankets people
AX0823 - like a thick fog shielding the sun, the moon and the stars,
AX0824 - preventing any shred of light from penetraging the national
AX0825 - psyche, as related on 980815 concerning the threat to national
AX0826 - security due to lack of support for analysis that weakens
AX0827 - intelligence. ref SDS 10 1173
AX0828 - ..
AX0829 - Worry about user interface is ovewhelmed in importance by
AX0830 - need to get useful intelligence, reported on 010911.
AX0831 - ref SDS 61 UP5K
AX0833 - [On 011029 new realities of new world order after 010911
AX0834 - national emergency increases demand for useful intelligence,
AX0835 - exceeds worry about user interface. ref SDS 71 HT4J
AX0837 - 2. Eric cited Rod's amazing memory in a letter on 010916.
AX0838 - ref SDS 65 0001
AX0840 - [...below, Eric Armstrong does not over represent, nor
AX0841 - under represent SDS as the solution. ref SDS 0 DU5M
AX0843 - 3. Welch has demonstrated a new way of working since 991222, which
AX0844 - aligns with Doug Engelbart's objective for OHS/DKR. ref SDS 13
AX0845 - 3696
AX0846 - ..
AX0847 - 4. Others have noticed SDS strengthens memory of the email
AX0848 - archive, per above. ref SDS 0 WX6J
AX0850 - ..
AX0851 - 5. Accordingly, the record of this group is not lost to anyone,
AX0852 - ref DIT 1 7J9I, since SDS is available for everyone as reported
AX0853 - on 001121. ref SDS 40 XU8I, and it enables people to remember
AX0854 - everything by managing the context of daily information. This
AX0855 - group recognized the value of context in a letter from Gil
AX0856 - Regev on 001019. ref SDS 35 IM5F
AX0858 - [....below Eugene apologises for not recognizing SDS,
AX0859 - ref SDS 0 H86F, and compliments the SDS record. ref SDS 0
AX0860 - PPUT
AX0862 - 6. Organizing email for this group is a small part of a much
AX0863 - larger body of knowledge, ref DIT 1 FJ7M, that is easily
AX0864 - connected into a web of daily intelligence, ref OF 1 1101,
AX0865 - called out by Doug Engelbart, reviewed on 991222. ref SDS 13
AX0866 - 8064 Email is a small part of the requirement for an effective
AX0867 - Knowledge Space, explained in POIMS. ref OF 1 034J It is
AX0868 - integrated into the workflow minute by minute, hour by hour,
AX0869 - day by day over months and years, as discussed with Eric on
AX0870 - 000517 during a meeting at Intel. ref SDS 27 5073
AX0871 - ..
AX0872 - 6. Eric wants a better interface for SDS, ref DIT 1 UZ9L,
AX0873 - even though he has never seen the existing interface, reported
AX0874 - on 010916. ref SDS 65 O14M
AX0876 - [...below, Eric says interface entails functionality and
AX0877 - usability, ref SDS 0 616I, cites need to establish SDS is
AX0878 - usable by others. ref SDS 0 UR7J
AX0880 - 7. He discloses in a letter on 000503 not knowing how to develop
AX0881 - support for "knowledge," ref SDS 24 5033, but he probably knows
AX0882 - something about computer interfaces. It is possible that a
AX0883 - better interface for knowledge would be helpful, ref DIT 1
AX0884 - GS4G, but nobody knows that for sure until experience is gained
AX0885 - working with the SDS process that converts information into
AX0886 - knowledge. Once that experience is gained, then it is
AX0887 - appropriate to discuss how to deliver it with a better
AX0888 - interface. Eric and many others are capable of this task.
AX0889 - ..
AX0890 - 8. So what is the real fear that prevents progress? It has
AX0891 - to do with faith climbing mountains with an unknown results.
AX0892 - ref SDS 7 4930, where the difficulty of a task cannot readily
AX0893 - be weighed against future rewards, per above. ref SDS 0 FD5M
AX0895 - 9. Prattling about interface is really a concern that it takes
AX0896 - more than 20 minutes to learn SDS for moving civilization
AX0897 - forward. ref DIT 1 LM5L Doug Engelbart's call for a new way of
AX0898 - working, reported on 991222, ref SDS 13 3696, is enabled by SDS
AX0899 - that adds intelligence to daily information, explained in
AX0900 - POIMS, ref OF 1 6649, so it is useful for getting things done
AX0901 - correctly on time and within budget. Eric presented marketing
AX0902 - analysis on 000921 that respects customers fears about
AX0903 - investing time to learn a new way of working. ref SDS 33 AF3L
AX0904 - ..
AX0905 - 10. Jack Park reported recently on 010908 that people are too
AX0906 - lazy to improve the work. ref SDS 60 YF5O When money is is
AX0907 - coming and there is a roof over head we are satisfied with
AX0908 - pressing Reply in the email program, ref DIT 1 MN7K, rather
AX0909 - than adding intelligence, as explained on 001219. ref SDS 46
AX0910 - FO5M On September 11, 2001 the roof caved in and the money
AX0911 - stopped coming in for a growing number of people.
AX0912 - ..
AX0913 - 11. No interface will ever reduce the learning curve for SDS
AX0914 - that takes several months and actually extend over a lifetime,
AX0915 - ref DIT 1 WV8G, although folks can pick up some basics in a few
AX0916 - hours. But in the face of overwhelming evidence that current
AX0917 - methods don't work for finding anything, cited by Eric in his
AX0918 - letter to Eugene on 010916, ref SDS 66 KA6H, and SDS obviously
AX0919 - works for finding everything noted by Eric in his earlier
AX0920 - letter, ref SDS 65 0001, would it be prudent to look into SDS
AX0921 - for intelligence support to see what it takes to strengthen
AX0922 - national security under reports on 010911, ref SDS 61 UP5K, and
AX0923 - the economy, reported on 001207? ref SDS 45 V54M
AX0924 - ..
AX0925 - 12. Transitioning from IT to a culture of knowledge that lets
AX0926 - everybody remember and use the archives to guide planning and
AX0927 - improve performance of daily work, takes a little bit of
AX0928 - commitment to improve, as discussed with DOD on 010730.
AX0929 - ref SDS 58 AE5M
AX0930 - ..
AX0931 - 13. The only missing ingredient is leadership -- the vision
AX0932 - to see, the courage to act and the will to persevere. With
AX0933 - leadership we can create a better interface and secure the
AX0934 - blessings of a powerful advance that lifts civilization to new
AX0935 - plateau.
SDS Amazing Memory Mechanism Obviously Works
User Interface SDS Funcationality Usability Readable Browsable Usable
SDS Advantages Usefulness Primary Design Criteria
B506 - 1453
B50701 - ..
B50702 - SDS Interface Supports Functionality Unsability for Intelligence, KM
B50704 - Received ref DRT 2 0001 from Eric Armstrong resonding to the letter
B50705 - today, ref DIT 1 0001, that proposes work on interface should not
B50706 - delay using SDS for intelligence, per above. ref SDS 0 I58K
B50708 - Eric says....
B50710 - The word "interface" does not apply to a set of superficial
B50711 - widgets. Rather, it applies to the functionality and usability of
B50712 - the system as a whole. ref DRT 2 CH5L
B50714 - [On 011003 Eric says information overload paralizes his
B50715 - productivity; analysis in hopeless quagmire with technology
B50716 - he is using. ref SDS 68 EC5N
B50718 - [On 011003 "interface" excuses addiction to laziness using
B50719 - fast, easy information and games by denial the calls better
B50720 - productivity "overkill." ref SDS 68 516I
B50721 - ..
B50722 - SDS functionality enables a new way of working that has
B50723 - been expanded and refined for producing "intelligence," over
B50724 - the past 20 years, as explained in POIMS. ref OF 1 0367 It
B50725 - is the only functionality available for readable, browsable
B50726 - and usable organizational memory 24 7, also, explained in
B50727 - POIMS. ref OF 1 1298 and ref OF 1 1101
B50729 - For example....
B50731 - Eric was amazed on 000601 that SDS is usable for creating
B50732 - timely, accurate, thorough organizational memory, like a tape
B50733 - recording. ref SDS 30 0001
B50735 - Eric reported on 000601 that SDS alignment of organizational
B50736 - memory is a new function that should be added to OHS/DKR
B50737 - requirements. ref SDS 29 4997
B50738 - ..
B50739 - On 010913 Eric reported SDS alignment is an effective
B50740 - and useful application of links. ref SDS 64 1U3O
B50742 - [On 011010 Eric proposed context is a critical factor of
B50743 - usability for adding value to links; SDS command and
B50744 - control of the record meets this requirement. ref SDS 69
B50745 - 8R7O
B50747 - Eric reported on 010916 that SDS work product demonstrates
B50748 - amazing capability that obviously works. ref SDS 65 0001
B50750 - Other people who have encountered SDS records on the Internet
B50751 - share Eric's favorable evaluation, as reported on 010907.
B50752 - ref SDS 59 KX3L
B50753 - ..
B50754 - This record indicates SDS has useful functionality.
SDS Amazing Memory Mechanism Obviously Works
SDS User Interface Needed
User Interface SDS Funcationality Usability Readable Browsable Usable
Usability Others than Developer GUI, Eric Armstrong
User Interface, Menus, Mouse, Speech
Interface SDS Enables Intelligence KM Fast Easy Learn Unique
BH0901 - ..
BH0902 - Usability Affects Market Acceptance and Success of Technology
BH0904 - Eric continues...
BH0906 - Your system is usable, by you. Most systems are usable by their
BH0907 - developers. (For example, NLS.) The question is, how usable is
BH0908 - it by others? The answer to that question determines the eventual
BH0909 - acceptance and penetration of the technoglogy. ref DRT 2 ZH6G
BH0911 - Usability by a developer is not dispositive, because it only
BH0912 - reflects added value for one person. SDS records demonstrate
BH0913 - work product that is useful for over 15 years. Eric's
BH0914 - argument can be strengthened by citing other programs with
BH0915 - this track record. Availability of SDS work product on the
BH0916 - Internet in recent years beginning with planning on 971021,
BH0917 - ref SDS 9 3636, has demonstrated a wide range of people and
BH0918 - organizations can use SDS work product, as shown on 010907.
BH0919 - ref SDS 59 KX3L
BH0921 - [On 011003 Eric says information overload paralizes his
BH0922 - productivity; analysis in hopeless quagmire with technology
BH0923 - he is using. ref SDS 68 EC5N
BH0924 - ..
BH0925 - SDS is a new way of working that is usable by anyone
BH0926 - who takes time to learn, like driving a car, reading and
BH0927 - writing.
BH0929 - [On 020530 Eric says people will use SDS to benefit from
BH0930 - amazing organizational memory. ref SDS 75 Y89F
BH0931 - ..
BH0932 - Eric recommended on 000921 balancing time to learn
BH0933 - against usefulness. ref SDS 33 AF3L More usefulness requires
BH0934 - more time to learn. People learn to drive a car in a few
BH0935 - days. Learning to fly a plane takes more time; acquiring the
BH0936 - skills of literacy takes years. SDS strengthens literacy by
BH0937 - integratng time and information that advances alphabet
BH0938 - technology, which has not been done in over 2,000 years. It
BH0939 - takes people time to absorb this cultural advance, explained
BH0940 - on 910529. ref SDS 3 9989
BH0942 - Marketing hype equates "usability" with GUI that makes
BH0943 - learning intuitive, fast and easy, called "user friendly."
BH0944 - Eric has shown analytic skills for differentiating usability
BH0945 - and GUI from learning fast and easy, as related in research
BH0946 - on 950710. ref SDS 6 3P6G His letter on 000921 propposed
BH0947 - that respect for the user requires ease of use. ref SDS 33
BH0948 - 0R9O Users also deserve respect for demanding usefulness
BH0949 - that improves the work. ref SDS 33 YZ9J
BH0951 - ..
BH0953 - SDS is run under Windows, uses menus and the mouse. It takes
BH0954 - several months to learn, and honing skills extends over a
BH0955 - lifetime creating useful intelligence; folks can pick up some
BH0956 - basics in a few hours to get started. ref DIT 1 WV8G,
BH0958 - Accordingly, SDS is not fast and easy to learn, because
BH0959 - usability that enables a new way of working explained on
BH0960 - 910529, ref SDS 3 9989, is not intuitive, see again 950710.
BH0961 - ref SDS 6 3P6G Some people fear learning for complicated
BH0962 - social reasons explained on 911121. ref SDS 4 B16L Some
BH0963 - people are lazy as Jack Park explained on 010908. ref SDS 60
BH0964 - YF5O As a result, people need encouragement to learn SDS.
BH0965 - ..
BH0966 - SDS usability saves time and money to improve
BH0967 - productivity, earnings and stock prices, as summarized
BH0968 - recently on 010907. ref SDS 59 KX3L This encourages some
BH0969 - people worried about falling productivity, earnings and stock
BH0970 - prices reported on 001207. ref SDS 45 V54M Other people are
BH0971 - encouraged by support for "intelligence" support to avoid
BH0972 - calmities that occurred on 010911. ref SDS 61 UP5K
BH0974 - The record on 010916 indicates that no other system is being
BH0975 - used for knowledge management by anyone. ref SDS 66 UF9M SDS
BH0976 - is the only system that can produce organizational memory and
BH0977 - add intelligence to create knowledge 24 7.
BH0979 - [On 010924 Morris observed people never discover the
BH0980 - value of organizational memory, so adding intelligence is
BH0981 - never reached, because nobody else has tools that enable
BH0982 - doing either step. ref SDS 67 XT5F
BH0984 - "Usability" is relative to effectiveness of alternatives in
BH0985 - relation to demand and need for functionality.
BH0986 - ..
BH0987 - If there is a big need for intelligence, and no other
BH0988 - way to get it, SDS becomes the most useable system available.
BH0989 - If there are other ways to get intelligence by hiring a bunch
BH0990 - of people, as proposed on 980815, ref SDS 10 6424, SDS may
BH0991 - still be desirable, i.e., useable.
BH0993 - A useful experiment would be to test usability of SDS in an
BH0994 - appropriate setting.
BH0996 - Pat Lincoln observed SDS during a meeting at SRI on 010517,
BH0997 - ref SDS 53 RL5F; Pat clicked around a bit, indicating
BH0998 - computer people can use SDS. ref SDS 53 PV4H
BH1000 - A report on 010725 shows SDS has been used by others who are
BH1001 - not computer experts, ref SDS 57 WJ7L, it raises usability
BH1002 - issues along the lines that worry Eric. ref SDS 57 03J7
Killer App Needed for SDS Business Plan
History Archive Contemporaneous Documentation Capuring Record What Di
History Endorsements Evaluation SDS Market Potential
BK0601 - ..
BK0602 - Readable Browsable Usable History of Discussion Enabled by Interface
BK0604 - Eric says...
BK0606 - The fact that you can dip into your record and find things is
BK0607 - excellent, and your ability to do that is greatly valued by this
BK0608 - community. But that, by itself, does not constitute the ability
BK0609 - to structure an argument or produce an inherently readable,
BK0610 - browsable, usable history of the discussion. ref DRT 2 NV6M
BK0612 - [On 011003 Eric says information overload paralizes his
BK0613 - productivity; analysis in hopeless quagmire with technology
BK0614 - he is using. ref SDS 68 EC5N
BK0616 - [On 020110 Morris cited statistics showing people only use
BK0617 - 5% of Microsoft features in Word and Outlook. ref SDS 74
BK0618 - CK4K
BK0620 - [On 020530 Eric says people would use SDS to benefit from
BK0621 - amazing organizational memory. ref SDS 75 Y89F
BK0622 - ..
BK0623 - Research on 900303 shows that SDS functionality to
BK0624 - build continously connected chronologies segmented by context
BK0625 - is the resource that the human mind innately uses for
BK0626 - structuring arguement. ref SDS 1 3002 and ref DRT 2 NV6M
BK0628 - Research on 900319 shows unique ability to dip into the
BK0629 - record and find things, which restates Eric's finding on
BK0630 - 010916 citing "amazing" memory, is functionality that
BK0631 - directly and significantly augments human reasoning,
BK0632 - ref SDS 2 1323, as further explained on 950204 showing the
BK0633 - human can maintain alignment for only about one minute.
BK0634 - ref SDS 5 0550
BK0635 - ..
BK0636 - Research on 960518 shows the SDS design solves "meaning
BK0637 - drift" by maintaining alignment, ref SDS 8 3734, which Eric
BK0638 - complimented on 010913. ref SDS 64 1U3O This solution avoids
BK0639 - continual bumbling that otherwise makes communication the
BK0640 - biggest risk in enterprise, causing loss, conflict, crisis
BK0641 - and calamity, as reported on 001207, ref SDS 45 V54M, and
BK0642 - more recently on 010911. ref SDS 61 UP5K SDS advances
BK0643 - alphabet technology by integrating time and information to
BK0644 - augment human intelligence, see POIMS, ref OF 1 JE6L, which
BK0645 - has not been accomplished in 2000 years, reported on 991108.
BK0646 - ref SDS 12 5628 On 000716 Professor Joseph Ransdell cited
BK0647 - Communication Metrics implemented by SDS as enabling a theory
BK0648 - of management that has eluded discovery since the 17th
BK0649 - century. ref SDS 32 7838
BK0650 - ..
BK0651 - Research on 990303 shows SDS ability to segment the
BK0652 - record into chunks and add organization according to subject
BK0653 - context aligns with the architecture of human thought.
BK0654 - ref SDS 11 6177
BK0656 - SDS is the only inherently readable, browsable, usable
BK0657 - knowledge environment on the Internet.
BK0659 - A key aspect of intelligence is feedback, see POIMS.
BK0660 - ref OF 1 3774 and ref OF 1 16EF
BK0662 - If people cannot read something, browse, or use something
BK0663 - in the record, feedback permits making timely correction,
BK0664 - so progress is delayed. For a variety of reasons, some
BK0665 - people don't like feedback. see NWO, ref OF 3 2670 They
BK0666 - want accuracy without any effort, they want a free ride,
BK0667 - a free lunch. But all the experts say there is no free
BK0668 - lunch, not for the economy and not for anyone. On 000518
BK0669 - the OHS/DKR group heard during a presentation at SRI that
BK0670 - knowledge requires continual refinement. ref SDS 28 O43M
BK0671 - ..
BK0672 - Over the span of the past 2 years, SDS has been
BK0673 - available for reading, browsing and using, as reported on
BK0674 - 001017. ref SDS 34 1575 There has been no feedback saying
BK0675 - anyone has had trouble with these steps.
BK0677 - A reasonable inference is that people have been reading,
BK0678 - browsing and using the record.
BK0680 - On 000601 Eric reported the SDS history of discussion on
BK0681 - a meeting he attended at Intel was accurate and thorough.
BK0682 - ref SDS 30 0001 In effect he was "amazed" by how well
BK0683 - SDS tracks the history of discussion.
BK0685 - On 001121 the group was offered the opportunity to use
BK0686 - SDS, which makes the record more useable. ref SDS 40 XU8I
BK0687 - If you want more usability you have to use the program,
BK0688 - understanding that this power brings responsibility,
BK0689 - which is psychologically demanding, as reported on
BK0690 - 010725. ref SDS 57 02EW and ref SDS 57 03M6
BK0691 - ..
BK0692 - Over the past year a number of people have
BK0693 - complimented this environment, ref SDS 59 KX3L, with
BK0694 - descriptions....
BK0696 - Amazing
BK0697 - Inspiring
BK0698 - Cool
BK0699 - Neat
BK0700 - Out of the box
BK0701 - Futuristic
BK0703 - "History of discussion" is only a small part of an effective
BK0704 - record for saving time and money. Eric set the standard in
BK0705 - his letters on 00027 where he wanted capability to...
BK0707 - <5363 Organize case studies. ref 7 0001
BK0709 - <U295 Organize information in books, magazines, journals,
BK0710 - papers, and Web articles, would improve daily work enough
BK0711 - to create a market for knowledge management, ref SDS 16
BK0712 - 0937, by demonstrating good results. ref SDS 16 8897
BK0714 - SDS does all of this 24 7, plus maintain a history of
BK0715 - discussion in the context of case studies and collateral
BK0716 - sources. see POIMS on investing intellectual capital,
BK0717 - ref OF 1 1101,
BK0719 - SDS does not do everything by itself. It augments human
BK0720 - intelligence so that people can do knowledge work faster,
BK0721 - better and cheaper than with other methods, as explained on
BK0722 - 001219. ref SDS 46 QT6F
POIMS Email Traction Part of Solution
Solution Undefined for Undefined Problem
Traction, Journaling, by Twisted Systems, 000326
OHS/DKR Solution, Eric Armstrong
BS0701 - ..
BS0702 - SDS Not Solution, POIMS, Email, Traction.... Contribute
BS0705 - Eric maintains.....
BS0707 - Some aspects of POIMS are integral to the eventual solution. Some
BS0708 - aspects of Traction were integral. Some aspects of email are
BS0709 - integral. You get the idea. The list goes on. ref DRT 2 W47I
BS0711 - [On 011031 Eric reported there is no work product
BS0712 - available showing Traction accomplishes helpful tasks.
BS0713 - ref SDS 72 OE9G
BS0715 - [On 011102 Chris submits examples of Traction work
BS0716 - product. ref SDS 73 KV6K
BS0718 - [On 020530 Eric says people would use SDS to benefit
BS0719 - from amazing organizational memory. ref SDS 75 Y89F
BS0720 - ..
BS0721 - Email was cited by Eric on 010916 as part of the
BS0722 - problem, not the answer; yesterday he complained of not being
BS0723 - able to find anything. ref SDS 66 KA6H On 010908 Jack Park
BS0724 - reported that email encourages laziness. ref SDS 60 YF5O
BS0726 - Mentioning POIMS is good progress following the report on
BS0727 - 000601 that there wasn't enough time for review. ref SDS 30
BS0728 - 6035
BS0730 - Eric's ideas have been reviewed; the most comprehensive work
BS0731 - is reported on 000505, with links to updates. ref SDS 26 0001
BS0732 - This work omits a theory of intelligence for moving from IT
BS0733 - to a culture of knowledge, explained in POIMS, ref OF 1 5820,
BS0734 - because "knowledge" is not well enough understood, as shown
BS0735 - on 000503. ref SDS 24 5033
BS0736 - ..
BS0737 - Eric can advance the ball by identifying aspects of
BS0738 - POIMS he feels contribute to a "solution."
BS0740 - On 000423 Eric wanted to augment intelligence, ref SDS 22
BS0741 - 5096,
BS0743 - The SDS "solution" is explained above, ref SDS 0 UH3N, and
BS0744 - was described by the US Corps of Engineers as adding an
BS0745 - "intelligence" role to daily work. ref DRP 9 6172 USACE
BS0746 - later reported this saves money. ref DRP 10 0001 On 010911
BS0747 - wide spread reports show US has good technology for data and
BS0748 - information, but analysis is weak for creating intelligence.
BS0749 - ref SDS 61 UP5K On 010908 Jack Park explained a big part of
BS0750 - the problem is laziness. ref SDS 60 YF5O Jack reported on
BS0751 - 001116 that SDS support for analysis is amazing. ref SDS 39
BS0752 - 0001 Linking that connects the dots of cause and effect over
BS0753 - time enables effective analysis. On 010913 Eric noticed SDS
BS0754 - ability to connect the dots is effective. ref SDS 64 1U3O
BS0755 - ..
BS0756 - On 000503 Jack wanted the SDS solution of Knowledge
BS0757 - Space. ref SDS 24 6138 Knowledge Space is explained in
BS0758 - POIMS. ref OF 1 034J
BS0760 - This record is an example of how SDS strengthens analysis.
BS0762 - Eric can help by explaining what additional matters need to
BS0763 - be solved.
BS0765 - Traction reviewed on 010916, has not submitted work product.
BS0766 - ref SDS 66 T65I If there is work product showing Traction
BS0767 - can consistently add addressability to email and organize a
BS0768 - useful record that improves memory, as Eric found for SDS on
BS0769 - 010916, ref SDS 65 0001, then this information should be
BS0770 - submitted.
BS0772 - [On 011031 Eric reported there is no work product
BS0773 - available showing Traction accomplishes helpful tasks.
BS0774 - ref SDS 72 OE9G
BS0776 - [On 011102 Traction work product reviewed. ref SDS 73
BS0777 - KV6K
Solution Undefined for Undefined Problem
Amazing SDS Memory Obviously Works Slap Better Interface, Eric Armstr
SDS Solution Many KM Objectives Eric Sets
Finding Anything Too Hard with Other Methods SDS Amazing Organization
Denial Overkill Complexity SDS Organizational Memory Too Difficult Fe
C10801 - ..
C10802 - SDS Solution Doug Engelbart, Eric and Others Request for DKR
C10804 - Eric concludes....
C10806 - I tried to recognize what you have, in fact, achieved. But I do
C10807 - not wish to over-represent it as the solution. ref DRT 2 457N
C10809 - [On 011003 Eric says information overload paralizes his
C10810 - productivity; analysis in hopeless quagmire with technology
C10811 - he is using. ref SDS 68 EC5N
C10813 - [On 020530 Eric says people would use SDS to benefit from
C10814 - amazing organizational memory. ref SDS 75 Y89F
C10815 - ..
C10816 - While Eric has been careful not to "over-represent,"
C10817 - neither has he under represented SDS capability for solving
C10818 - critical problems of intelligence and productivity explained
C10819 - above. ref SDS 0 UH3N
C10821 - <U448 Eric's letter today requests readable, browsable,
C10822 - useable history of discussion. ref DRT 2 NV6M
C10824 - The record on 001017 demonstrates this capability for
C10825 - OHS/DKR discussions at SRI over a long period. ref SDS 34
C10826 - 1575 Another example is the meeting with Eric on 000517 at
C10827 - Intel. On 000601 Eric reported organizational memory on
C10828 - the history of this discussion in SDS is accurate and
C10829 - thorough. ref SDS 30 0001
C10831 - Eric's letter on 010913 indicates SDS solves the problem of
C10832 - adding addressablity, ref SDS 64 1U3O, which Doug Engelbart
C10833 - requested on 000405, ref SDS 21 2484, and again on 001025.
C10834 - ref SDS 36 00VU On 000601 Eric modeled requirements for
C10835 - alignment in setting the scope of OHS/DKR based on SDS
C10836 - capability set out in POIMS, ref SDS 29 4997, and
C10837 - demonstrated by SDS records like this one.
C10839 - <U466 On 000120 Eric wanted to harness and use a knowledge
C10840 - base resulting from an explosion in information.
C10841 - ref SDS 14 5063
C10843 - Eric reported on 010916 SDS amazing ability to create and
C10844 - use organizational memory with mechanisms that obviously
C10845 - work. ref SDS 65 0001 Research on 900319 shows that better
C10846 - memory improves intelligence. ref SDS 2 0005 Research on
C10847 - 990303 shows SDS aids span of attention, ref SDS 11 6120,
C10848 - further augmenting intelligence. On 000423 Eric wanted to
C10849 - augment intelligence. ref SDS 22 5096
C10851 - On 001027 Doug Engelbart reported SDS is the best KM program he
C10852 - has seen. ref SDS 37 XR3H This, along with Eric's history of
C10853 - noticing and applying SDS capabilities, is strong evidence SDS
C10854 - solves problems Eric has wanted to solve.
C10855 - ..
C10856 - Therefore, saying SDS is "not the solution" conflicts with
C10857 - the record above showing SDS solves core issues of knowledge
C10858 - management by augmenting human intelligence, ref SDS 0 FF6O, and
C10859 - there is no record that any other system has this capability, as
C10860 - reported on 010916, ref SDS 66 UF9M, and earlier on 000425.
C10861 - ref SDS 23 0480
SDS Supports Organizational Memory Should be Studied
SDS Proposal to Learn KM by Using SDS Supported
Vatant, Bernard Has Done Excellent Work Organizing Email Archive
Knowledge Integration Problem No Single Solution
Knowledge Not Well Enough Understood to Develop Knowledge Management
Experiment with Different Solutions to Find Something that Works
CB09 - 0934
CB1001 - ..
CB1002 - Bernard Vatant Developed Useful Topic Map for OHS/DKR Archive
CB1003 - Study SDS for Organizational Memory
CB1005 - Received ref DRT 3 0001 from Eugene Kim commenting on the letter sent
CB1006 - this morning, ref DIT 1 0001, per above. ref SDS 0 I58K
CB1008 - Eugene says....
CB1010 - In stating that the archives of this list aren't usefully
CB1011 - organized, I inadvertently marginalized SDS work, which was not
CB1012 - my intention. ref DRT 3 HN7J
CB1014 - [On 011029 called Eugene; thanked him for favorable comments
CB1015 - today. ref SDS 70 I58K
CB1016 - ..
CB1017 - Another person who has really done a fantastic job of
CB1018 - integrating content from this archive into a cohesive body of
CB1019 - knowledge is Bernard Vatant. I remember finding several pleasant
CB1020 - surprises while navigating Bernard's Topic Map, including a link
CB1021 - to Elaine Svenonius, whose book, _The Intellectual Foundation of
CB1022 - Information Organization_, I recently finished and highly
CB1023 - recommend. ref DRT 3 O97O
CB1025 - Bernard seems to have a website on topic maps at....
CB1027 - http://topicmaps.bond.edu.au/
CB1029 - Was unable to find anything pertaining to OHS.
CB1031 - Examples and tutorials for topic maps did not appear on
CB1032 - casual examination to improve productivity. The application
CB1033 - is not clear.
CB1035 - [On 011029 called Eugene and requested assistance in
CB1036 - reviewing integrated content for OHS/DKR project cited by
CB1037 - Eugene today; Eugene did not have the locaton at hand, and
CB1038 - so offered to locate what he saw, and submit for review.
CB1039 - ref SDS 70 H86F
CB1040 - ..
CB1041 - Eugene seems to err in citing Bernard's work along with
CB1042 - SDS, since SDS has produced work product provides
CB1043 - organizational memory for guiding daily work, per above.
CB1044 - ref SDS 0 DU5M There is no record of Bernard's work
CB1045 - contributing anything to OHS/DKR. Bernard may have useful
CB1046 - ideas and capabilities, but this has not been shown so far.
CB1049 - ..
CB1050 - Eugene continues....
CB1052 - SDS is very interesting and has clearly proven effective for Rod.
CB1053 - Given the chance, I do not doubt that others would find it useful
CB1054 - as well. There are similarities between SDS and the systems that
CB1055 - Doug is proposing, all of which make SDS well worth studying.
CB1057 - On 001126 Eugene proposed studying SDS. ref SDS 42 T63N
CB1059 - [On 011029 called Eugene; thanked him for favorable comments
CB1060 - today. ref SDS 70 H86F
Experiment with Different Solutions to Find Something that Works
Knowledge Integration Problem No One Solution
Experience Test Starter Technologies DKR/OHS, 000504
Knowledge Integration Problem No One Solution Difficult Experiment wi
Solution KM Difficult Accept for People Trying to Create Solution for
CL0801 - ..
CL0802 - Experiment to Discover Effective Solutions
CL0805 - Eugene concludes....
CL0807 - There isn't one single solution to the knowledge integration
CL0808 - problem, and so we have to make sure that we can apply multiple
CL0809 - solutions. That's why features like granular addressability are
CL0810 - so important. However, groups of people may find some solutions
CL0811 - more useful than others. It's important that we as a community
CL0812 - experiment with these solutions, and try to find one or more
CL0813 - tools that apply well to our culture.
CL0815 - Knowledge integrtion problem needs an explanation.
CL0816 - ..
CL0817 - On 000504 Eugene submitted an explanation of work
CL0818 - that showed promise of understanding "knowledge."
CL0819 - ref SDS 25 2L3L and specifically at, ref SDS 25 5003
CL0821 - On 000615 Eugene reported the OHS/DKR team gave up on
CL0822 - trying to understand "knowledge," ref SDS 31 6271,
CL0823 - reflecting Eric Armstrong's comments on 000503.
CL0824 - ref SDS 24 5033
CL0826 - On 010605 Eugene confirmed this understanding during
CL0827 - another meeting at SRI. ref SDS 55 RU5O
CL0829 - Has new information been developed since 010615 that
CL0830 - defines "knowledge" in order to formulate a knowledge
CL0831 - integration problem?
CL0833 - [On 011029 review of Eugene's topic map work shows
CL0834 - heavy reliance on "knowledge," which is still
CL0835 - undefined. ref SDS 70 TF4F
CL0836 - ..
CL0837 - The record on 010916 indicates that SDS is the only
CL0838 - solution available for KM at this time. ref SDS 66 UF9M
CL0839 - Maintaining there are many solutions to improve handling of
CL0840 - daily working information, as Doug calls out on 000327,
CL0841 - ref SDS 19 3971, by adding "intelligence" capability for ABC
CL0842 - improvement ideas, as Doug calls out on 991222, ref SDS 13
CL0843 - 1550, is misleading and not supported.
CL0845 - Eugene's call for study and to experiment to discover
CL0846 - effective solutions is supported by the record.
CL0848 - On 980307 Andy Grove at Intel urges people to experiment
CL0849 - with even crummy ideas to discover better methods.
Distribution. . . . See "CONTACTS"