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S U M M A R Y


DIARY: February 27, 2000 03:16 PM Sunday; Rod Welch

Eric Armstrong asks about organizing case study material.

1...Summary/Objective
2...Here is an approach for organizing the Email and "Attach" issue...


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CONTACTS 

SUBJECTS
Organize Information
Cass Studies Lessons Learned, Root Cause Analysis
Case Studies Lessons Learned
Subject Indexing, General

0806 -    ..
0807 - Summary/Objective
0808 -
080801 - Follow up ref SDS 13 0000, ref SDS 3 0000.
080802 -
080803 - Received ref DRT 1 0001 from Eric responding to my letter on 000225,
080804 - ref DIP 1 0001 explaining email miscue is a good case study.
080805 - ref SDS 13 7644
080806 - ..
080807 - Eric notes the record on 000225 provides a case study example
080808 - for DKR efforts of the Colloquium.
080809 -
080810 - He asks how can knowledge management identify such problems and
080811 - circumvent them? ref DRT 1 3996
080812 -
080813 -     [On 000301 submitted response. ref SDS 15 0001]
080814 -
080815 -     [On 000309 Tom Field asked about this. ref SDS 17 8799]
080816 -
080817 -     [On 000306 Eric submits updated Editor spec v0.2 that calls for
080818 -     didatic teaching capability; does not mention role of case
080819 -     studies. ref SDS 16 0741
080820 -
080821 -     [On 000505 suggest Eric's innovation on 000212 based on his
080822 -     question on 000208 leads to support for case studies. ref SDS 18
080823 -     8256
080824 -
080825 -     [On 000524 Paul Fernhout submits Pointrel Data Repository system
080826 -     that seems to support management of the record, which may help
080827 -     Eric organize case study material. ref SDS 19 5605
080828 -
080829 -     [On 010916 Eric reports SDS mechanism for memory obviously works
080830 -     and is amazing. ref SDS 20 0001
080831 -
080832 - Eric submitted analysis to the Colloquium today, after his letter on
080833 - this matter, that cited benefits of case studies. ref SDS 14 0786  In
080834 - a second letter to the Colloquium he expands on this opportunity, and
080835 - asks how to organize the record of a case study, which does not fit
080836 - traditional data base structures and methodologies. ref DRP 2 0001
080837 -
080838 -  ..
080839 - Here is an approach for organizing the Email and "Attach" issue...
080840 -
080841 - This problem was to be researched in a proposal to NSF on 990615.
080842 - ref SDS 7 1610
080843 -
080844 - Word association is the basic method for expanding span of attention
080845 - with respect to context, which is the limiting factor that needs help,
080846 - explained in POIMS. ref OF 1 2050
080847 -
080848 -     We could start by writing an explanation, or drawing from the
080849 -     record a body of text that explains something important in
080850 -     relation to objectives and requirements, for example write...
080851 -
080852 -
080853 -         Incorporate SDS records, prepared using HTML, into Email
080854 -         Composition as an attachment
080855 -
080856 -
080857 -     Next, describe the subject in different ways...
080858 -
080859 -
080860 -         SDS records HTML in Email as an attachment
080861 -
080862 -
080863 -     Eliminate verbs and other non-essentials.
080864 -
080865 -
080866 -         Attach SDS records HTML in Email
080867 -
080868 -         Email Incorporate SDS records as Attachments
080869 -
080870 -
080871 -     Having provided different ways to say the same thing, which might
080872 -     sometimes be as many as 10 or more, depending on the complexity of
080873 -     the subject, we have to decide varous subject classifications,
080874 -     for example, some that might fit here are...
080875 -
080876 -
080877 -         computers, email, procedures
080878 -
080879 -         property, software, Netscape, procedures, email
080880 -
080881 -         property, software, Netscape, email, procedures
080882 -
080883 -         email, procedures, attach, HTML
080884 -
080885 -         email, HTML, Attach
080886 -
080887 -         SDS, procedures, email
080888 -
080889 -     As explained in POIMS, there are a lot of ways the mind classifies
080890 -     information. ref OF 1 6011  This is a feature on the African
080891 -     savanna, where knowledge requirements are fairly rudimentary; but
080892 -     it seems like a "bug" in San Jose, New York, or Redmond, where
080893 -     knowledge structures are complex.
080894 -
080895 -     So we map out a few alternate structures to place the mind into
080896 -     typical contexts at a future time.
080897 -
080898 -     This does not have to be perfect, i.e., exhaustive, because like
080899 -     the human mind, subjects for mapping context are only pointers to
080900 -     case studies, which comprise "human experience," that has the
080901 -     details, as related on 990303 explaining cognitive science.
080902 -     ref SDS 5 6177
080903 -     ..
080904 -     An example of this approach is the record reviewing
080905 -     Colloquium activities for today, including Eric's anlaysis on
080906 -     overcoming resistance to using knowledge management in daily work.
080907 -     ref SDS 14 0984
080908 -
080909 -        [On 000301 provided this to Eric by reference. ref SDS 15 0001
080910 -
080911 -
080912 -
080913 -
080914 -
080915 -
080916 -
080917 -
080918 -
080919 -
080920 -