CONTACTS 
0201 - Dynamic Alternatives
020101 - Mr. Garold L. Johnson

SUBJECTS
Gary Working on SRS Based on POIMS and NWO
POIMS and NWO Provide Objectives to Present First Order SRS
SRS Requirements Exploration for SDS Initial Submission by Gary
POIMS and NWO Provide Objectives to Present First Order SRS
Additional Publications Proposed for Review
Keynote Program Used to Analysing SDS Initial Submission SDS Requirem
Keynote Program Used by Gary to Edit and Organize Analysis of SDS and

1409 -
1409 -    ..
1410 - Summary/Objective
1411 -
141101 - Follow up ref SDS 77 0000, ref SDS 76 0000.
141102 -
141103 - Gary has reviewed publications on Com Metrics, adding to experience
141104 - the past several years interacting with SDS records on the Internet.
141105 - Review today provides a good start on SDS design objectives and
141106 - functions.  Gary used Keynote to organize a break down of SDS and Com
141107 - Metrics. ref SDS 0 NN4O  HTML defects in SDS records and documents
141108 - were found by a validator program.  This helps improve routines that
141109 - create files for display in browsers. ref SDS 0 6H6F  The next step is
141110 - using SDS to align theory and practice. ref SDS 0 IG6K  Gary feels
141111 - there are a lot of ways to improve SDS; he cautions that improvement
141112 - starts with understanding how SDS currently works. ref SDS 0 N248
141113 - Email provides a free mechanism to grow demand for "intelligence"
141114 - support that makes SDS a Killer Application. ref SDS 0 F74K  Best
141115 - practices for outlining, writing templates, help wizards and concept
141116 - maps attract professionals to use SDS for adding "intelligence" that
141117 - expands best practices from IT to a culture of knowledge. ref SDS 0
141118 - NH6I  SDS supports collabortion by protecting confidentiality that
141119 - people encourages people to share information. ref SDS 0 YM4K  We need
141120 - information on back links in relation to how SDS works. ref SDS 0 OZ3M
141121 - SDS has been applied in a wide range of situations and seems to work
141122 - well for most things where communication is important. ref SDS 0 GT4J
141123 -
141124 -
141125 -
141127 -  ..
1412 -
1413 -
1414 - Progress
1415 -
141501 - Exploratory Review Com Metrics Publications Shows Progress on SRS
141502 -
141503 - Received ref DRT 1 0001 from Gary saying....
141504 -
141505 -     Here is what I have done to date on Researching SDS requirements.
141506 -
141507 -           After preliminary review, sent an email linked to this
141508 -           record saying
141510 -              ..
141511 -             Good analysis of Com Metrics publications explaining SDS.
141512 -             You seem to have a strong sense of the problems we are
141513 -             trying to solve.
141515 -         ..
141516 -        A file is attached to Gary's letter....
141517 -
141518 -                     c: 11 sds_2002-jul-22_1.zip
141520 -         ..
141521 -        zu.exe is the only thing we have to unzip this, and it does
141522 -        not seem to handle long filenames.
141524 -         ..
141525 -        Below, this worked okay by renaming to a shorter
141526 -        filename. ref SDS 0 GWWR
141528 -         ..
141529 -        A few days later, Gary sent a text file, which works a
141530 -        little better for SDS.
141531 -
141533 -  ..
141534 - Gary continues...
141535 -
141536 -     The file was built using a free outliner called KeyNote:
141538 -  ..
141539 - Below, Keynote is downloaded and installed. ref SDS 0 RK5X
141540 -
141541 -
141543 -  ..
141544 - Keynote File Organizes Review and Comments on SDS and Com Metrics
141545 -
141546 - Received the following Keynote file where Gary is collecting and
141547 - working on ideas and information about SDS, and creating organization.
141548 -
141549 -
141550 -       F: 03 00050 08 03 GKFC 020722.KNT   Keynote file
141551 -
141552 -             The Keynote file has no links, so anchors and connections
141553 -             were added to facilitate alignment and analysis.
141554 -             ref OF 8 0001
141556 -  ..
141557 - In order to identify the material, used the date Gary assigned for
141558 - the file of 020722.
141560 -  ..
141561 - A few days later, Gary submitted a text file, so used this to create
141562 - three (3) files as subsets of the Keynote file...
141563 -
141564 -
141565 -       F: 03 00050 08 03 GKFC 020722a    Exploratory Review Index
141566 -
141567 -                 This one is for working with the material using links
141568 -                 to the original source. ref OF 8 0001
141570 -                  ..
141571 -                 The text file received a few days later takes time to
141572 -                 move things around to create a format with an outline
141573 -                 structure that correlates to Gary's work in Keynote.
141574 -                 A lot of links start www..., so it is necessary to add
141575 -                 http...,  Some links are entered twice, with one
141576 -                 appended to the other, so the second entry has to be
141577 -                 deleted. There is quite a bit more that has to be done
141578 -                 to get to get a workable file, but at least we are
141579 -                 rolling.
141581 -        ..
141582 -       F: 03 00050 08 03 GKFC 020722b    Exploratory Review
141583 -
141584 -                 This begins Gary's review and includes Gary's
141585 -                 correspondence with Morris, and a lot of extracts from
141586 -                 POIMS with sections on objectives and requirements,
141587 -                 including information on the Com Manager role.
141588 -                 ref OF 9 0001
141590 -        ..
141591 -       F: 03 00050 08 03 GKFC 020722a    Review and Design
141592 -
141593 -                 NWO, Typical Day Review, Design and Pending sections
141594 -                 are in this file. ref OF 10 0001
141595 -
141596 -
141597 -
141599 -  ..
141600 - Organization for Product and System Review
141601 -
141602 - Gary has developed a good structure in Keynote for organizing work to
141603 - review publications and records that explain objectives and
141604 - functionality for SDS, as shown in the index. ref OF 8 0001
141605 -
141606 - He feels Keynote has outline structure that makes daily work very
141607 - productive.
141609 -  ..
141610 - The work seems to be dated, along the lines of a diary.  Parts of
141611 - publications are extracted and placed within the various headings Gary
141612 - identifies for analysis. ref OF 9 PRRX
141614 -  ..
141615 - Gary's comments are identified with his initials:  glj. ref OF 9 0325
141617 -  ..
141618 - It is not clear yet how to link Keynote work product directly. The
141619 - file says at the top not to add any edits. ref OF 7   Links would be
141620 - edits, but at this exploratory stage that is not critical.  Keynote
141621 - supports links to original sources on the Internet, but does not seem
141622 - to enable linking to it's work product.
141624 -  ..
141625 - For example, there are no links in the Keynote file from one section
141626 - to another, even though some of the information is related.
141628 -  ..
141629 - Would help to eventually get some files with content under the outline
141630 - headings Gary has developed in Keynote, so that connections can be
141631 - made to the original material.  Collapsing and expanding the outline
141632 - structure are big advantages of keynote.  Maybe there is a way to
141633 - incorporate this into Knowledge Space?
141635 -      ..
141636 -     A few days later, Gary sent a text file that solves this problem,
141637 -     as noted above. ref SDS 0 523I
141639 -  ..
141640 - Gary's analysis seems universally on point based on having seen SDS
141641 - work product, but not having worked with the SDS program.
141642 -
141643 -
141644 -
141645 -
1417 -

SUBJECTS
Culture Resists Improvement Because Good Management Increases Account
People Conform to Organizational Behavior Norm 5 Monkeys Experiment D

1604 -
160501 -  ..
160502 - Experience with SDS Reduces Resistance to Good Management
160503 - Resistance to Good Management Reflects Fear of Accountability
160504 -
160505 - Gary quotes from discussion with Clyde Earnest at Tudor concerning the
160506 - executive mind set shown on 890324, ref OF 9 444N, where very smart
160507 - people get fooled into avidly supporting foolish management practices,
160508 - ref SDS 1 2940, that over time eventually can only lead to the current
160509 - meltdown in the stock market.
160511 -      ..
160517 -  ..
160518 - Gary gives an example of an experiment in psychology with five monkeys
160519 - that illustrates the power of cultural inertia to restrain people from
160520 - taking a more rewarding path, e.g., in the case of SDS for creating a
160521 - better partnership between technology and leadership. ref OF 10 3F4O
160522 - Morris commented on this problem during a call on 990527. ref SDS 39
160523 - 1233  Earlier on 920402 Ross related worry about getting "beat up"
160524 - trying to save time and money, because working intelligently conflicts
160525 - with image and style at IBM. ref SDS 6 0344
160527 -  ..
160528 - Of course this same caution is useful for keeping everyone aligned
160529 - and focused once a culture is headed in a productive direction, say
160530 - using SDS. Then the same momentum that formerly prevented advance and
160531 - progress, provides stability that innoculates the cultural organism
160532 - against the contagion of false promises by the Pied Piper that would
160533 - lead everyone down the wrong path.
160534 -
160535 -
160536 -
160537 -
1606 -

SUBJECTS
HTML Improvements SDS Standard Procedure Need Validator Program
SDS Problem One Long Stream of Text
HTML Improvements Validator Shows SDS Code Can be Improved 070405 012
HTML Conversion Not Displaying Correctly in Opra Browser String of Te
Problem HTML Conversion Not Displaying Correctly in Opra Browser, Gar
Validator Program Shows HTML Code Defective, Gary

2608 -
260901 -  ..
260902 - HTML Improvements Disclosed by Validator Program
260903 -
260904 - Gary cites improvements that can be made to HTML in SDS records and
260905 - other documents, based on using a "validator." ref OF 9 01C2
260906 -
260907 - If the validator is available, like Keynote, possibly this can
260908 - improved.
260909 -
260910 -     [On 020730 Gary cites need for html code validator again to
260911 -     expedite conversion of SDS records on the Internet to a new fomrat
260912 -     he is developing for deployment with SDS. ref SDS 80 01FO
260914 -      ..
260915 -     [On 020823 Gary submits file that has ideas for improving the code
260916 -     for HTML in SDS records on the Internet. ref SDS 81 0001
260918 -      ..
260919 -     [On 021114 Gary reports changes to SDS have improved display of
260920 -     SDS records and documents in Opera. ref SDS 83 0001
260921 -
260922 -
260923 -
260924 -
260925 -
260926 -
260927 -
260928 -
2610 -

SUBJECTS
SDS Use to Gain Experience Learn KM to Design Improvements, Gary John
Experience Deployment SDS Enable People Discover Advantage of Working
SDS Gary Wants to Try Using SDS but Need Formula for Compensation He
Johnson, Gary SRS Work Shows Need to Use SDS in Order to Understand a

3106 -
310701 -  ..
310702 - SDS Experience Expands Understanding of POIMS, Com Metrics Theory
310703 -
310704 - Priority should be for Gary to use SDS in order to gain experience
310705 - that will clear up questions on SDS design and deployment.
310707 -  ..
310708 - Possibly, the next step is to develop a baseline SRS for the SDS
310709 - program as it now exists.  Once this is in place, then an SRS for the
310710 - follow on program would incorporate ideas Gary is formulating for
310711 - improvements.
310712 -
310713 -      [On 020723 discussed Gary using SDS. ref SDS 78 0001
310715 -       ..
310716 -      [On 020924 sent Gary SDS program for evaluation. ref SDS 82 0001
310718 -  ..
310719 - One thing that needs to be formalized is the distinction between the
310720 - business process of using SDS records for intelligence under the
310721 - practices of Communication Metrics, largely explained in the scope of
310722 - services issued by USACE, ref DRP 10 4929, and the SDS program for
310723 - generating the work product that supports the Com Metrics practices
310724 - and the delivery of daily intelligence via Internet.
310726 -  ..
310727 - POIMS and NWO mix these two things together, but a formal technical
310728 - analysis needs to strive for some separation, recognizing that
310729 - complete separation may not be possible.
310730 -
310731 -
310732 -
310733 -
310734 -
3108 -

SUBJECTS
Learn Understand How SDS Works then Develop Improvements
SDS Use to Gain Experience Learn KM to Design Improvements, Gary John
Perfection Not Goal Don't Sacrafice Good by Reaching for Perfect
Sacrafice Good to Perfect Not Necessary Balance Doing Work Correctly

3606 -
360701 -  ..
360702 - Initial Effort Understand How SDS Works to Improve Management
360703 - Perfect Solution Not Goal, Significant Improvement Using SDS
360704 - Improving SDS Design Goal of Effort After Understanding Current SDS
360705 -
360706 -
360707 - Good Management Does Not Sacrafice Good Reaching for Perfection
360708 -
360709 - Gary seems to caution that initial efforts should not reach for the
360710 - perfect set of features for SDS; but, rather should provide functions
360711 - that significantly improve current capability based on understanding
360712 - how SDS works now.  Once SDS and Com Metrics methods are widely used,
360713 - experience will yield a lot of refinements for features and functions,
360714 - which Gary is beginning to identify.  We are not seeking perfection,
360715 - but initiating a process of learning that enables steady improvement.
360716 - ref OF 9 0325
360717 -      ..
360718 -      On 020522 Gary commented on importance of commitment to
360719 -      doing work correctly. ref SDS 71 FL5H
360721 -  ..
360722 - Gary cites the record on 890324 describing conflict managers face in
360723 - trying to reconcile fear of accountability for mistakes that eschews
360724 - intelligence, ref SDS 1 LZ5F, with the need for a good record in order
360725 - to work correctly so that mistakes do not occur. ref OF 9 0355 and
360726 - ref OF 9 03GF
360728 -  ..
360729 - This is a big issue in the SDS design and use based on experience
360730 - reported on 000723, ref SDS 52 TV5G, showing there is a lot of room
360731 - for good improvement without reaching for perfection.
360732 -
360733 -
360734 -
360735 -
360736 -
360737 -
360738 -
360739 -
360740 -
3608 -

SUBJECTS
Subjects Difficult for Organization to Settle on Common Structure POI
POIMS Integrate Personal Organizational Information Management
Subjects Supported by Hierarchial Outline Structure
Subjects Difficult for Personal Management to be Effective for Organi
Communication Complex, Needs Organization
Subjects Created Expand Understanding Context Management Discover Cor
Balance Competition and Cooperation

4509 -
451001 -  ..
451002 - Subjects Require Presonal and Organizational Management, POIMS
451003 -
451004 - Gary quotes POIMS explaining that organizing the record effectively is
451005 - hard work. ref OF 9 0334  On 000221 Jack Park submitted research
451006 - showing that building an "ontology" is a Pandora's Box of complexity.
451007 - ref SDS 44 7455  Later, on 000307 research submitted by Dick Karpinski
451008 - disclosed that Knowledge Management is hard work. ref SDS 45 5182
451010 -  ..
451011 - Gary says in his review today that....
451012 -
451013 -     There are strong indications that getting people to agree on a
451014 -     common subject index is a lost cause.  The real point to a subject
451015 -     structure is to allow the user to retrieve relevant information.
451016 -     The subject structure is, therefore, personal, though there needs
451017 -     some common shared structure to permit collaboration. ref OF 9
451018 -     0353
451019 - ..
451020 - POIMS calls for tools to integrate organizational needs for
451021 - structuring the record to permit common access, with dynamic personal
451022 - experience that views common information from widely different
451023 - perspectives for reasons Steven Pinker cites in his book "How the Mind
451024 - Works" reviewed on 990329. ref SDS 37 ZN6G  Subjects used regularly by
451025 - many people settle into common structure at a high level, summarily
451026 - described as "culture."  So folks working in the same countery call
451027 - some things common names, and folks in the same profession refine
451028 - this, people in the same company can achieve greater commonality, and
451029 - in the same department, family, group, so and so forth.  But at lower
451030 - levels where people work daily, there will be significant differences
451031 - in naming subjects.  On any given day the same person will use much
451032 - different descriptions for the same information under Pinker's
451033 - explanation, all as set out in POIMS, ref OF 1 G26H, further discussed
451034 - in NWO, ref OF 4 0367, and reviewed on 890523. ref SDS 2 SQ5L
451035 -
451036 -
451037 -
451038 -
4511 -

SUBJECTS
Email Killer Application Features Should be Saved Complement SDS Can
Disadvantages of Email Explained by Gary
Killer Application Everybody Likes Email Fast Easy Free Way to Reduce
Anytime Anywhere Intelligence SDS Adds Value to Email
Email Killer App Kills Productivity Grows Demand for SDS Add Intellig
Email Killer App Grows Demand for SDS Intelligence Organization Analy

5408 -
540901 -  ..
540902 - Email Killer Application that Grows Market for SDS
540903 -
540904 - Gary lists advantages of email that should be "saved." ref OF 9 VV3P
540905 -
540906 - Email is an efficient way to deliver common, timely notification that
540907 - greatly improves conventional mail delivery.  There is no issue about
540908 - eliminating or reducing use of email because the strengths Gary notes,
540909 - together with weaknesses, cited in POIMS, ref OF 1 YF5L, make email a
540910 - "Killer Application" for growing a market for SDS to add intelligence
540911 - that makes email productive rather than a cause of mistakes, bumbling,
540912 - loss, conflict, crisis and calamity.
540914 -  ..
540915 - Without SDS, email is a killer application that kills productivity,
540916 - earnings and stock prices.  Email is a powerful ally of SDS, providing
540917 - endless work to make it productive.
540918 - ..
540919 - On 971021 experience using email led to plans for porting SDS to
540920 - the Interent and using email to deliver...
540921 -
540922 -
540923 -                   anytime, anywhere intelligence
540924 -
540925 -
540926 - ....enabled by the SDS process of Knowledge Space. ref SDS 36 3636
540927 - Email enables people to experience benefits of intelligence without
540928 - having to learn SDS. ref SDS 36 4100
540930 -  ..
540931 - Email is essentially free, and so it costs virtually nothing for
540932 - people to accelerate the spread of problems that increase demand for
540933 - good management.
540934 -
540935 -
540936 -
540937 -
540938 -
540939 -
540940 -
5410 -

SUBJECTS
Best Practices Added to SDS, Gary Outlining Dictionary
Intelligence SDS Adds New Best Practice for Saving Time and Money
Intelligence Core Competency Management Convert Information into Know
Intelligence Added to Information SDS Improves Alphabet Technology fo
Audit Trail ISO Alignment Accountability Traceability to Original Sou

6007 -
600801 -  ..
600802 - Best Practices Support for Professionals to Use SDS Can Help
600803 - Writing Aids to Grow Com Manager Skills for Telling the Story
600804 -
600805 - Gary points out that there are programs to help write novels and
600806 - screenplays by asking questions to stimulate thought and to help
600807 - ensure completeness.  Templates and wizards in SDS should be able to
600808 - do similar things. ref OF 9 0736
600809 -
600810 -     The SDS design brings a lot of new firepower that aids writing,
600811 -     literacy and alphabet technology, as related in the record on
600812 -     950204. ref SDS 19 4995
600814 -      ..
600815 -     Templates, training and experience writing everyday are all
600816 -     helpful.
600817 -     ..
600818 -     One powerful device that helps write in SDS is the initial
600819 -     task of simply saying what happened.  As this is fleshed out, as
600820 -     links are added to related context and background, as summaries
600821 -     are created, ideas arise about analysis that is needed for adding
600822 -     value to the story.
600824 -  ..
600825 - Gary suggests providing tools that support "best practices" to attract
600826 - professionals.  He explains that writing is closely related to
600827 - structuring, so we should we look at tools to facilitate this, such as
600828 - outlining, concept maps, information mapping, etc? ref OF 9 0948
600829 -
600830 -     All of these methods can strengthen SDS.
600832 -      ..
600833 -     On 950721 industry standards for ISO and PMBOK say continual
600834 -     learning and traceability to original sources are practices that
600835 -     improve management productivity. ref SDS 20 2846 and ref SDS 20
600836 -     1740  On 951026 management professionals report that no
600837 -     organization is able to implement these requirements for good
600838 -     management. ref SDS 22 3245  SDS expands support for "Best
600839 -     Practices" by making it possible to implement these methods
600840 -     consistently.
600842 -      ..
600843 -     On 010916 Eric Armstrong reported that SDS enables amazing memory
600844 -     with mechanisms that obviously work. ref SDS 61 0001  He reported
600845 -     being unable to find anything with other methods, ref SDS 62 KA6H,
600846 -     and in the case of mapping, this takes a long time. ref SDS 62
600847 -     4J4J
600849 -      ..
600850 -     Experience using SDS, will disclose ideas and a development path
600851 -     for tackling improvements.
600852 -
600853 -
600854 -
600855 -
6009 -

SUBJECTS
Confidentiality Communication Balanced by SDS POIMS
Confidentiality Security Secrecy Privacy Supported by SDS
Collaboration Resisted Shared Information Feared Collaboration Impede
Management Productivity Not Improved People Hesitant to Collaborate I

7406 -
740701 -  ..
740702 - SDS and Email Support Collaboration
740703 - Confidential Security Privacy Secrecy Requires Organic Design
740704 -
740705 - Gary says intelligence depends on shared understandings; it is clear
740706 - that a portion of the SDS record must be public, and that it must be
740707 - possible to move parts of the record into public view. Currently this
740708 - is done by creating documents using SDS to assemble information rather
740709 - than making portions of the SDS record public. The internet (or
740710 - intranet) makes information public, but possibly too much so. The work
740711 - on collaboration and peer-to-peer networking emphasizes that
740712 - collaboration takes place in structured groups and therefore shared
740713 - information is not shared universally. This is another reason for the
740714 - popularity of email over things like threaded discussions and Wiki
740715 - where all comments are visible to everyone. ref OF 9 10I6
740716 - ..
740717 - Gary also notes that SDS provides for both a shared or common
740718 - subject structure and a private subject structure. There is no
740719 - indication of how they are integrated. Presumably public records
740720 - should use only the public subject structure? ref OF 9 1615
740721 -
740722 -     Confidentiality of SDS records was reviewed in some depth on
740723 -     990718. ref SDS 41 6344, reflecting earlier work on 940105 citing
740724 -     binary tension between cooperation and competition. ref SDS 9
740725 -     YY7K
740726 -     ..
740727 -     Sharing information is resisted when people fear loss of
740728 -     face, i.e., embarrassment, and/or when losing a strategic asset of
740729 -     superior knowledge seems greater than benefits of collaboration,
740730 -     reviewed on 940510. ref SDS 10 WH6M  Therefore, tools need to be
740731 -     flexible for capturing a clear, concise, complete record that aids
740732 -     understanding, and easily control what is released for sharing to
740733 -     aid collaboration in the same way people think about a lot things,
740734 -     but only disclose some of their thoughts to others.  SDS aids
740735 -     thinking, per eight (8) steps, reported on 001219, ref SDS 54
740736 -     4W4L, and in POIMS, ref OF 1 3742, and strengthens control of
740737 -     disclosure.
740738 -     ..
740739 -     SDS records can be easily marked to suppress publication of
740740 -     all or portions of a record.  This provides flexiblity for
740741 -     capturing a complete record to give the Com Manager a
740742 -     comprehensive picture, while controlling what is released.
740744 -      ..
740745 -     Com Manager prepares record to save time and money by expediting
740746 -     the work through shared meaning for taking complementary action,
740747 -     without disclosing sensitive information that harms organization
740748 -     nor embarasses people personally, as noted by Wayne Wetzel in his
740749 -     report on using SDS at DNRC, see 010725. ref SDS 59 NX51
740750 -     ..
740751 -     Interanets and passwords can provide additional support for
740752 -     confidentiality.
740753 -
740754 -
740755 -
740756 -
740757 -
740758 -
7408 -

SUBJECTS
Back Links Often Called Out for KM
Backlink Management
Back Link Management Proposed for SDS

8105 -
810601 -  ..
810602 - Back Links Need to be Explained
810603 -
810604 - Gary urges to remember "back links." ref OF 9 16PV
810605 -
810606 - Would like to see an example of a "back link" that is different from
810607 - linking back and forward in time used by SDS.
810609 -        ..
810610 -       Jeff Conklin reported doing
810611 -       backlink management................... 000608, ref SDS 48 4725
810613 -        ..
810614 -       Eric Armstrong specified backlinks
810615 -       for information on documents.......... 000614, ref SDS 49 3826
810616 -        ..
810617 -       Doug Engelbart planning to meet
810618 -       Jeff Conklin to learn about
810619 -       backlink management................... 000615, ref SDS 50 B59K
810621 -        ..
810622 -       BrowseUp demonstrated what may be
810623 -       a form of "backlink" methods.......... 010122, ref SDS 55 FT9W
810625 -    ..
810626 -   [On 020723 Gary says this is a list of everyone who has ever linked
810627 -   to a record; nobody except SDS has created this technology, but it
810628 -   sounds like it would be nice to have. ref SDS 78 OZ3M
810629 -
810630 -
810631 -
810632 -
810633 -
810634 -
8107 -

SUBJECTS
Action Item Management Can be Extensively Supported

8203 -
820401 -  ..
820402 - Action Items Can Be Done a Lot of Ways, Fast and Easy Key to Success
820403 -
820404 - Gary explains a lot of important ways action items can be managed.
820405 - ref OF 9 0771
820406 -
820407 -     SDS makes it fast and easy to identify and retrieve pending
820408 -     matters based on context, as shown by this record, and the report
820409 -     on 000922. ref SDS 53 0001
820411 -      ..
820412 -     Visibility is a critical factor.  Gary poses a few questions in
820413 -     analysis submitted today.  It would help if these could be
820414 -     accumulated and linked to the original context, so they can be
820415 -     worked carefully and thoroughly without having to read everything
820416 -     in order to find them.
820417 -
820418 -
820419 -
820420 -
8205 -

SUBJECTS
Applications for SDS Very Broad
Examples Using SDS for Different Kinds of Work Professions

8404 -
840501 -  ..
840502 - Application of SDS is Fairly Broad
840503 -
840504 - Gary asks what other uses are typical for the information stored in
840505 - SDS?  We need to support generation of communication in the form of
840506 - email (notifications, meeting agendas, etc.) and informational
840507 - documents (papers, memos, policies, procedures, executive decisions,
840508 - etc. ref OF 9 0853
840509 -
840510 -     The examples Gary cites are common ways SDS is applied.  The
840511 -     letter on 020708 lists a variety of ways SDS is used. ref DIP 12
840512 -     9M7J
840513 -
840514 -
840515 -
840516 -
840517 -
840518 -
8406 -

SUBJECTS
IT Word Outlook Email Do Not Support Intelligence for Converting Info
IT Improved by Intelligence Added to Information for Producing Knowle
Work Product Inability Other Methods Generate KM Work Product Shows K
SDS Unique Design Frustrating Charge Inflated Exagerated Claim Utopia
SDS Work Product Can Be Created with Conventionsl IT Methods If Anybo
Intelligence SDS Work Product Can Be Created with Conventionsl IT Met
SDS Work Product Can Be Created Using Conventional IT Methods If Anyb
Intelligence SDS Work Product Can Be Created Using Conventional IT Me
Work Product Cannot Be Created with Conventionsl IT Methods If Anybod

A511 -
A51201 -  ..
A51202 - Current Technologies Support Parts of SDS, Word, Outlook
A51203 - Word, Outlook, Email Support Some Requirements for Intelligence
A51204 -
A51205 - Gary reviews Microsoft programs like Word and Outlook, ref OF 10 STXT,
A51206 - and points out parts of POIMS requirements that can be accomplished
A51207 - with current tools.  Powerpoint is another popular program that
A51208 - managers like.
A51209 -
A51210 -       [On 020729 Pat Lincoln at SRI commented that people can produce
A51211 -       SDS work product with conventional tools, if they wanted to do
A51212 -       so. ref SDS 79 JI7N
A51213 - ..
A51214 - Technography is mentioned for facilitating meetings. ref OF 10
A51215 - XB9J
A51216 -
A51217 -      Generally, SDS does not contemplate abandoning these tools,
A51218 -      but rather SDS is used for "intelligence" to figure out what work
A51219 -      to perform using these tools, understanding results of what is
A51220 -      performed using them, how it relates to objectives, requirements
A51221 -      and commitments, and to organize work for follow up.
A51222 - ..
A51223 - IBIS is cited as a way to stretch conventional methods with an
A51224 - extensive amount of work. ref OF 10 LF9N  IBIS was reviewed on 000218.
A51225 - ref SDS 43 0785
A51226 - ..
A51227 - Gary concludes that intelligence requires a more robust
A51228 - capability, ref OF 10 MG5N, as discussed with Morris on 020110.
A51229 - ref SDS 66 T690
A51230 -
A51231 -
A51232 -
A51233 -
A51234 -
A51235 -
A51236 -
A51237 -
A513 -

SUBJECTS
Pending Review Byte Article on Paperless Office

A603 -
A60401 -  ..
A60402 - Pending Action Items
A60403 -
A60404 - This section seems to indicate plans to review the article in Byte on
A60405 - the paperless office, ref OF 10 SL5M, reviewed in the record on 910418.
A60406 - ref SDS 4 8848
A60407 -
A60408 -     Gary does not mention that this article concerns plans and
A60409 -     objectives Intel set to develop technology for improving
A60410 -     management productivity, similar to Microsoft's planning 10 years
A60411 -     later reported on 010510. ref SDS 57 0001 and ref SDS 57 8Y8H
A60413 -      ..
A60414 -     Since SDS accomplishes this objective, some years later the record
A60415 -     on 910418 led to a meeting with Dave Vannier at Intel on 950927.
A60416 -     ref SDS 21 0001  At this meeting, Dave explained Intel was not
A60417 -     successful, and in fact gave up. ref SDS 21 7732
A60418 -     ..
A60419 -     At that time on 950927 SDS was explained, ref SDS 21 1830,
A60420 -     but because Intel had given up up, and because there was a lot of
A60421 -     "noise" at the time about how pictures and the Internet would
A60422 -     improve productivity, ref SDS 21 464N, Dave did not believe the
A60423 -     SDS story, as he later related on 960507. ref SDS 24 CX6O and
A60424 -     ref SDS 24 1111  It took three (3) years for Dave to get enough
A60425 -     experience working with SDS records to discover that intelligence
A60426 -     works better than pictures, reported on 990422. ref SDS 38 8400
A60427 -     Some months after that on 990907 Dave seemed to finally recognize
A60428 -     that SDS supports the claims in POIMS. ref SDS 42 0149
A60430 -      ..
A60431 -     We have had similar experience in the past few years.  On 000405
A60432 -     Eric Armstrong objective to SDS records, ref SDS 46 4823, but
A60433 -     after several years of experience, on 020530 Eric indicates now he
A60434 -     will use SDS, because there isn't anything else than can do the
A60435 -     job. ref SDS 72 Y89F
A60436 -     ..
A60437 -     How does this experience relate to the urgency for
A60438 -     encapsulating the SDS design in a professional SRS so that
A60439 -     somebody can extend this evidently difficult design task that
A60440 -     yields a technology that can sway even the stanchest nay sayers,
A60441 -     to become believers?
A60442 -
A60443 -
A60444 -
A605 -

SUBJECTS
Pending Review Plato's Problem Landauer's Paper on Cognitive Science

A703 -
A704 -   ..
A70401 - Gary also shows plans to review Landauer's paper, ref OF 10 KM6G
A70402 -
A70403 -      Plato's problem: How do people know as much as they do with
A70404 -      as little information as they get?
A70405 -
A70406 - ...reviewed in the record beginning on 960321. ref SDS 23 0001
A70408 -  ..
A70409 - Gary seems to indicate this task is done, but there is no work product
A70410 - on what was examined and drawn from Landauer's paper that impacts the
A70411 - SRS.  An example might be the management dilemma set out on 950818
A70412 - that "truth is a moving target," ref SDS 25 4488, due largely to the
A70413 - concept of "meaning drift," also explained on 960518, ref SDS 25 3734,
A70414 - which leads to the proposition in POIMS the communication is the
A70415 - biggest risk in enterprise. ref OF 1 R69H
A70417 -  ..
A70418 - What does this record say about the core problem that SDS solves to
A70419 - save time and money for people and organizations within the meaning of
A70420 - POIMS?
A70421 -
A70422 -
A70423 -
A70424 -
A70425 -
A70426 -
A705 -

SUBJECTS
Keynote Free Software Download from

A803 -
A80401 -  ..
A80402 - Keynote Software Program Download Install C11
A80403 -
A80404 - Gary's letter today has a link....
A80405 -
A80406 -             http://www.lodz.pdi.net/~eristic/free/index.html
A80407 -
A80408 - ...for downloading the Keynote program, which he is using to review
A80409 - SDS.  This location has download support....
A80411 -  ..
A80412 - Downloaded this to c: 12 kntsetup.exe
A80413 - ..
A80414 - Gary explains how to install Keynote.
A80415 -
A80416 -     Click on KeyNote in the left column. Click on download on the top
A80417 -     right. Download and install the program.
A80418 -
A80419 -     If this is too big a pain, I can export the entire thing to HTML,
A80420 -     but I think it will be *much* harder to work with that way.
A80421 -
A80422 -         Unless there are pictures and graphs, it can be easier to
A80423 -         send ascii text, and I will put the HTML in it.
A80425 -  ..
A80426 - Gary provides a link in his letter today to....
A80427 -
A80428 -     http://www.lodz.pdi.net/~eristic/free/index.html
A80429 -
A80430 - ...and suggests looking at the work product he prepared for starting
A80431 - an SRS, per above. ref SDS 0 KW8J
A80432 -          ..
A80433 -          Downloaded this to c: 12 kntsetup.exe
A80435 -  ..
A80436 - Moved to....
A80437 -
A80438 -                       g: 00 keynote knsetup.exe
A80439 -
A80441 -  ..
A80442 - Ran installation program and set program directory to...
A80443 -
A80444 -
A80445 -                   h: 00 26
A80446 -
A80447 - ..
A80448 - We have version 1.5.3.
A80450 -  ..
A80451 - Installation program says to do some stuff, but it does not enable
A80452 - copying the instructions to the record so they can be implemented.
A80453 - This gets us started on the wrong foot.  If the program is intended
A80454 - to improve productivity, then it must do things that are productive.
A80455 - Remembering instructions or removing the hands from the keyboard to
A80456 - write with another instrument and make mistakes in transpostion is
A80457 - not productive.
A80458 -
A80459 -           If you have never used Keynote before please open the file
A80460 -
A80461 -                                 sample.knt
A80462 -
A80463 -           ...once you install the program.  The file contains some
A80464 -           usage hints and contact information.
A80465 - ..
A80466 - The folks who created and distribute Keynote won't read not
A80467 - respond to HTML for some reason, perhaps to promote Keynote work
A80468 - product.
A80470 -  ..
A80471 - Vendor says Help is incomplete and partially outdated.
A80473 -  ..
A80474 - History.txt is important to review.
A80476 -  ..
A80477 - Installation seemed to complete successfully.
A80478 -
A80479 -
A80480 -
A80481 -
A80482 -
A80483 -
A80484 -
A80485 -
A80486 -
A80487 -
A80488 -
A80489 -
A80490 -
A80491 -
A80492 -
A80493 -
A80494 -
A80495 -
A80496 -
A80497 -
A805 -