THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: November 18, 2004 09:24 PM Thursday; Rod Welch

Configure c14 desktop computer with Windows XP for Millie in Concord.

1...Summary/Objective
2...Evaluation - New System Faster and Larger Monitor Very Helpful
3...Pending Issues to Resolve
....2...Slow response to routine I/O causes performance problems, per
4...Configuration Plan for C14
5...Partition Format Hard Drive Install Operating System on I: 00 02
.........Windows XP Professional Setup
6...BIOS Settings Configure C14 for Productive Use
7...WXP Installation and Setup Product Key
8...Windows XP Installation and Setup Product Key
9...Product Key Windows XP Installation and Setup
10...WXP Service Pack 2 Installed
11...Dell Desktop System Software (DSS)
12...Dell Resources Utilities and Drivers
13...Intel Chipset Drivers for ICH6 Systems
14...Intel Chipset Utilities Device Drivers
15...Intel Grantsdale G Integrated Video
16...Video Device Drivers Display Adapter Silocon Image Video Controller
17...Cyberlink Power DVD CD ROM Configuration Dell CD
18...Sonic Record Now Read Write CD ROM Drive Copy Files to a CD
19...Regedit Windows XP Registry Edit Remove Documents Start Menu
20...Windows XP Registry Edit Regedit Remove Documents Start Menu
21...Documents Remove Start Menu Windows XP Registry Edit Regedit
22...Start Menu Documents Remove Windows XP Registry Edit Regedit
23...Internet Explorer Import Favorites
24...Activex Controls Disabled for Security Internet Explorer (IE)
25...Internet Explorer (IE) Activex Controls Disabled for Security
26...Change Sort Order Windows Explorer Numeric Filenames
27...File Management Sort Order Conform XP to Standard
28...Sort Order File Management Conform XP Explorer to Standard
29...Explorer Sort Order Conform XP to Standard File Management
30...Show Desktop Program Clears and Restores Desktop
31...Quick Launch Desktop Tray Add Show Desktop Application
32...Sounds - Soundmax Integrated Digital Audio Device Drivers Installed
33...Device Manager Errors Cleared for Sound System Use Dell Resource CD
34...Printer HP Deskjet 895cse Configured
35...Cookies Off Security Privacy Netscape Internet Explorer
36...Firewall Disconnect Security Center for Networking Remove Icon on Tray
37...Security Center Disconnect Windows XP Firewall Remove Icon from Tray
38...CD ROM Turn Off Automatic Execute Autorun
39...Autorun CD ROM Turn Off Automatic Execute
40...Media Player for Movies
41...Cdplayer Set for Music
42...Administrator Configuration Millie Sole User
43...Software Programs Stored on G: for Online Installation
......Windows XP
......Microsoft Office 2000 g: 00 MSO...................
......Microsoft Project g: 00 MSProject..............
......Viso g: 00 Visio..................
......Acrobat g: 00 Acrobat.................
44...Video Display Configuration
45...Menu Text Too Small for High Resolution Graphics
46...Font Size Menus Content Easy to Read at High Resolution
47...Text Too Small Increase Size of Characters Change Font
48...Desktop Setup So Characters are Larger and Easier to Read
49...Desktop style set to Windows Classic...
50...Date Format YYYYMMDD and Time 24 Hour Clock
51...Time 24 Hour Dislpay System Clock Military Format
52...Clock Configure Format to 24 Hour Military HHMM
53...Military Time 24 Hour Configure System Clock Format
54...Cursor Scroll Rate
55...Keyboard Cursor Scorll Rate
56...System Management Folder Options and File List Format
57...Folder Options, File List Format in System Management
58...Start Menu Windows XP Program Listing
59...Internet Connect Router to DSL and Other Computers for Networking
60...DSL Internet Router Connections to Other Computers for Networking
61...Router Connect to Internet DSL and Other Computers for Networking
62...Networking Router Connect to Internet DSL and Other Computers
63...SDS, Medit DOS, Setup with Path
......Autoexec.nt Disconnect Dosx.exe and Redir.exe to Increase Memory
64...Pkzip for SDS Archiving
65...MS Office Installation on C12
66...Microsoft Office Word Excel Powerpoint
67...Photoed Configured
68...Microsoft Photo Editor
69...Defragment Program, Install Diskeeper
70...Diskeeper Installed to Degragment Maintain Hard Disk
71...Disk Investigator Enables Restoring Deleted Files
72...Virus Protection Not Yet Installed McAfee
73...McAfee Virus Protection Not Yet Installed
74...Messenger Micosoft Disconnect Spyware Protection Adaware
75...Micosoft Messenger Disconnect Spyware Protection Adaware
76...Spyware Protection Adaware Disconnect Micosoft Messenger
77...WSFTPRO FTP Installed for Communication Metrics Upload to Web
78...FTP WSFTPRO Installed for Communication Metrics Upload to Web
79...SCSI Controller Switched from C11 to C13
80...Tape Drive Exabyte Transferred from C11 to C13
81...Novaback Tape Drive Software
82...Visio Organization Chart Program
83...MS Project CPM Program
84...Acrobat Adobe PDF File Create and Read
85...Regscrubxp Install to Maintain Windows Registry
86...Performance Increased by Reducing Indexing Drives
87...XP Responsiveness Delayed by Indexing Solved by Disconnecting
88...Indexing Files Service Disconnected on SDS Data Base Drives
89...Disable Paging Executive Improve Memory Performance
90...Large System Cache for 1 GB RAM Boost Performance
91...Input/Output Performance Did Not Implement
92...Start Menu Autostart Menu Msconfig Remove Programs
93...Autostart Menu Msconfig Remove Programs in Start Menu
94...Last Access Update Disabled Improve Program Performance
95...File Use Posting File Allocation Table Last Use Delays Using Files
96...Menus XP Increase Responsiveness Video Performance
97...Video Adjustments Increase Performance Properties File Management
98...Menu Delay Shortening to Speed Performance
99...Prefetch Windows XP New System Slows Performance Manually Maintain
100...Clean Disk Maintenance
101...Netscape Configured with User Profile Manager for Millie


..............
Click here to comment!

CONTACTS 
0201 - Dell Computer Corporation                                                                                                                                          
020101 - Ms. Anne NLN                                                                                                                                                     
020102 - Customer Representative 
020104 - Technical Support  
0202 - Dell Computer Corporation                                                                                                                                          
020201 - Mr. Robert NLN                                                                                                                                                   
020202 - Customer Representative 
020204 - Technical Support  

SUBJECTS
Evaluate Performance New Computer C14 Memory 5K Less Using XP than w                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0403 -    ..
0404 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040501 - Follow up ref SDS 87 0000, ref SDS 35 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040503 - Configured c14 for Millie.  Took a few days.  Seem to have most of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040504 - main steps.  Decided for now to forego positioning the OS in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040505 - correct directory. ref SDS 0 O65L  Encountered performance issues                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040506 - running SDS on a faster processor and using Windows XP; seem to have a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040507 - simple solution for part of the problem that increases response for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040508 - interoperatibility. ref SDS 0 W36K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040510 -            [On 041129 called Dell to follow up. ref SDS 88 S17F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040512 -             ..
040513 -            [On 041210 c14 failed, called Dell to fix failed registry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
040514 -            using the "repair" option installing Windows XP with the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040515 -            OEM CD. ref SDS 91 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
040517 -             ..
040518 -            [On 041211 c14 failed again, ran Windows XP "Repair"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
040519 -            feature again, reporting two errors on device manager.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040520 -            ref SDS 92 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040522 -             ..
040523 -            [On 041213 Dell recommended installing OS again to correct                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040524 -            errors installing device drivers out of order that caused                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040525 -            cascading errors. ref SDS 94 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040527 -             ..
040528 -            [On 041222 Frank submitted new instructions; installation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
040529 -            of upgraded Intel chipset utilities was successful,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040530 -            ref SDS 96 5Z5J, however, the video drivers failed to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040531 -            install again. ref SDS 96 474O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040533 -             ..
040534 -            [On 050107 Dell proposes replacing the video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040535 -            ref SDS 98 DT6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040537 -             ..
040538 -            [On 050107 Dell to install new video controller, and can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040539 -            assess slow response problems. ref SDS 98 W548                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040541 -             ..
040542 -            [On 050108 Treesize installed in Start menu under Programs,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
040543 -            Disk Maintenance to sort files and directories on the disk.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040544 -            ref SDS A0 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040546 -             ..
040547 -            [On 050111 Frank at Dell reports that video controller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040548 -            failure may be caused by defective Windows XP registry, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
040549 -            so could require installing the OS again. ref SDS 91 4P9I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
040551 -             ..
040552 -            [On 050113 Dell upgrading to a 128 MB video controller. to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040553 -            solve performance issues causing slow responsiveness of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040554 -            I/O. ref SDS A2 YS3M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040555 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040556 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040557 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040559 -  ..
0406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0408 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040901 - Evaluation - New System Faster and Larger Monitor Very Helpful                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040902 - 
040903 - Follow up ref SDS 35 2871.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040905 - Purchased c14 from Dell on 041110, ref SDS 86 0001, and received the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
040906 - computer on 041116, ref SDS 87 XQ6K, which lists product                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040907 - specifications for the computer. ref SDS 87 LQ7J  After configuration,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
040908 - following evaluation was determined.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040910 -  ..
040911 - The Ultrasharp 19" Flat Panel Display is a big improvement.  Initial                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040912 - settings using 1280 x 1024 is excellent for optimizing position of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040913 - multiple sessions on the desktop. This results in very small letters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040914 - for navigation and calling tasks, and so may have to be changed to a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040915 - lower resolution. ref SDS 0 BK3A                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040917 -  ..
040918 - Was unable to find where to change the size of characters the system                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040919 - uses for managing the desktop. ref SDS 0 M997                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
040921 -  ..
040922 - Some things like compiling SDS are much faster.  Sorting using SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040923 - routines is noticably faster.  Defragmenting the disk seems about 10                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040924 - times faster, per below. ref SDS 0 U54H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
040926 -  ..
040927 - Powering up and shutting down the computer are much faster, by 15                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040928 - seconds or so.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
040930 -  ..
040931 - Several I/O performance delay problems reduce productivity of Windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040932 - XP running on a much faster 3.2 GHz system than on 1.4 GHz computers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040933 - running Windows 2000. ref SDS 0 MV5F  A combination of configuration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
040934 - and code use solved some of this problem for an important application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
040935 - that makes SDS interoperable, by cutting performance time from 12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
040936 - seconds, down to less than 1 second on the new computer. ref SDS 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040937 - X53N  There is none-the-less a persistant I/O delay when switching                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
040938 - between multiple sessions active on the desktop.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040939 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040940 -     [On 050107 Dell proposes replacing the video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
040941 -     ref SDS 99 DT6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
040942 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040943 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040944 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040945 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
040946 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Speakers Not Putting Out Sound                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0504 - Problems                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
050501 -  ..
050502 - Pending Issues to Resolve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
050503 - 
050504 - Dell offers online support at...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050506 -            http://www.support.dell.com                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
050507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050508 - ...listed in the packing slip, received on 041116. ref SDS 87 DT4U                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050510 -  ..
050511 - Navigating within Dell Support found email and phone number lists for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050512 - contacting Dell Technical Support...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050514 -            http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contactus                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050516 -  ..
050517 - Telephone numbers...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050519 -            http://support.dell.com/support/topics/global.aspx/support/dellcare/en/byphone?c=us&l=en&s=gen                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
050520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050521 -    Technical Support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
050522 -    General number.......................... 800 624 9896                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050524 -     ..
050525 -    Customer Care                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
050526 -    Dell Preferred Account                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
050527 -    Dell Financial Services................. 800 283 2210                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050529 -     ..
050530 -    Home & Office........................... 800 624 9897                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
050532 -     ..
050533 -    Small Business.......................... 877 773 3355                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050535 -     ..
050536 -    Medium Business......................... 877 671 3355                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
050537 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050538 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050540 -  ..
050541 - Here are current problems that need vendor support....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
050542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050543 -            [On 041129 called Dell to follow up. ref SDS 88 S17F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
050544 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050545 -    1.  Speakers are not putting out sound....... ref SDS 0 BG4S                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050546 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050547 -            This was fixed per below. ref SDS 0 TC6L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
050548 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050549 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050550 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050551 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
050552 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Performance Slower Faster Processor Virtual Memory Interoperability                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0603 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
060401 -         ..
060402 -    2.  Slow response to routine I/O causes performance problems, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060403 -        evaluation above. ref SDS 0 EM7M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
060405 -         ..
060406 -        However, delay accessing the disk, opening and closing files,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060407 -        especially with multiple sessions open, seems much less                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
060408 -        responsive than on much slower machines running Windows 2000,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060409 -        e.g., c12, and c13.  With multiple sessions on the screen, when                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
060410 -        switching between sessions, there are long delays after                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
060411 -        striking keys or clicking the mouse to scroll the file, or make                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
060412 -        selections, which can cause serious problems. ref SDS 0 W36K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
060414 -         ..
060415 -        May be related to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
060416 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060417 -            Indexing............................. ref SDS 0 NG8O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060418 -            Last access update................... ref SDS 0 S38I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060419 -            Disable Paging Executive............. ref SDS 0 UL7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060420 -            Large System Cache................... ref SDS 0 5U4L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060422 -         ..
060423 -        When right click on desktop to open Display Properties, there                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060424 -        is a 5 - 10 second delay before the menu opens on the screen,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060425 -        per below. ref SDS 0 VP5N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
060426 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060427 -            [On 041129 Linda at Dell makes suggestions; does not fully                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
060428 -            solve the problem. ref SDS 88 S17F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
060430 -         ..
060431 -        Could we have too much RAM - 1 GB??? - see below showing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060432 -        disablepagingexecutive may relate to this. ref SDS 0 UL7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
060434 -         ..
060435 -        Could this be caused by using NTFS instead of FAT32?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
060436 -        ref SDS 0 CP55                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060438 -         ..
060439 -        Tried a variety of solutions, including turning indexing off,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060440 -        ref SDS 0 NG8O, and several changes to the Windows XP registry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060441 -        which hopefully improve performance. ref SDS 0 MV5F  Later,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
060442 -        made additional changes to the registry, after which the system                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
060443 -        failed. ref SDS 0 UL7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
060445 -         ..
060446 -        Actually, all of these changes do not seem to solve the basic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060447 -        I/O problem.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
060448 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060449 -            [On 041210 c14 failed, called Dell to fix failed registry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
060450 -            using the "repair" option installing Windows XP with the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
060451 -            OEM CD. ref SDS 91 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
060453 -             ..
060454 -            [On 041210 installation to repair XP showed ATI device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060455 -            driver for Silocone Image DVI video controller failed to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
060456 -            install following Dell instructions.  Dell is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
060457 -            investigating. ref SDS 91 PK66                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060459 -             ..
060460 -            [On 041213 Dell reports sluggish responsiveness is caused                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
060461 -            by Windows XP substituting a low quality device driver to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
060462 -            run the Silocon Image DVI video controller, in place of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
060463 -            specified device driver that uses the full capacity of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060464 -            controller. ref SDS 93 KO4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
060466 -             ..
060467 -            [On 050107 Dell proposes replacing the video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
060468 -            ref SDS 99 DT6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
060470 -             ..
060471 -            [On 050107 Dell to install new video controller, and can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
060472 -            assess slow response problems. ref SDS 98 W548                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060474 -             ..
060475 -            [On 050113 Dell upgrading to a 128 MB video controller. to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
060476 -            solve performance issues causing slow responsiveness of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
060477 -            I/O. ref SDS A2 YS3M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
060478 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060479 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
060480 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
CDs Software Delivered with Computer in Accessory Box How are They U                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0703 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
070401 -         ..
070402 -    3.  CDs from Dell received on 041116. ref SDS 87 UO6M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
070403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
070404 -        How are these used?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
070405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
070406 -            [On 041129 Linda at Dell explained purpose of extra CDs for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
070407 -            installing device drivers on Intel chipset utilities, sound                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
070408 -            and video. ref SDS 88 L26I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
070410 -             ..
070411 -            [On 041222 Frank submitted new instructions; installed new                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
070412 -            Intel chipset utilities successfully, ref SDS 96 5Z5J,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
070413 -            however, the video drivers failed to install again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
070414 -            ref SDS 96 474O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
070416 -             ..
070417 -            [On 050107 Dell proposes replacing the video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
070418 -            ref SDS 99 DT6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
070419 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
070420 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
070421 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
070422 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Set up Initial Environment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Plan for Configure                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Partition Hard Drive C - I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
C14 Millie's Computer in Concord Intall OEM Dell Version Windows XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Partition Hard Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
OEM CD Windows XP Failed to Support Installing Oprating System Windo                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1208 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120901 -  ..
120902 - Configuration Plan for C14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120903 - 
120904 - Follow up ref SDS 35 4SKV.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120906 - Objective is to set up c14 to replace c11 for use in Concord, which                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120907 - will be retired as out of date.  It can be a backup system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120909 -  ..
120910 - We can maintain C11 for example to perform CD copy ops for the SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120911 - program.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120913 -  ..
120914 - Here are steps....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120915 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120916 -     1.  Install XP operating system, and partition the hard drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120917 -         per report on 010207. ref SDS 43 R3WJ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120918 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120919 -            [On 041213 Dell recommended installing OS again to correct                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120920 -            errors installing device drivers out of order that caused                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120921 -            cascading errors. ref SDS 94 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120923 -             ..
120924 -            [On 050111 Frank at Dell reports that video controller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120925 -            failure may be caused by defective Windows XP registry, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120926 -            so could require installing the OS again. ref SDS 91 4P9I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120928 -          ..
120929 -     2.  Install device drivers from Dell CDs, per above, ref SDS 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120930 -         QT6G,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120931 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120932 -            [On 041213 Sevy submitted the order for installing device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120933 -            drivers. ref SDS 93 JJ6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
120934 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120935 -            [On 041222 Frank Farmer submitted updated drivers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120936 -            ref SDS 96 IE5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120938 -          ..
120939 -     3.  Network configured to transfer data between systems.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120940 -         ref SDS 0 7945                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120942 -          ..
120943 -     4.  Transfer software from c13 to c14, mainly as listed in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120944 -         record on 000510. ref SDS 21 1296                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120945 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120946 -         a.  Work files on c13\f: to c14\f:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120947 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120948 -         b.  Software on c13\h: and set up on c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120950 -              ..
120951 -         c.  SDS files c13\c:\sd to c14\c:\sd and configure SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120952 -             application.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120954 -              ..
120955 -         d.  SDS record from c13\d: to c14\d:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120957 -              ..
120958 -         e.  SDS backup and global data base from c13\e: to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120959 -             c14\e:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120961 -              ..
120962 -         f.  Personal files from c13\g: to c14\g:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120964 -              ..
120965 -         g.  SDS conversion from development to customer use on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120966 -             c13\g:\sd to c14\g:\sd                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120968 -              ..
120969 -         h.  SDS menus and help on c13\h:\sd to c14\h:\sd                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
120970 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120972 -          ..
120973 -     5.  Netscape configure on c14 so there is a profile manager that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120974 -         Millie can select her own contacts, and email environment,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120975 -         and there is another environment for Rod using account 00101.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120977 -          ..
120978 -         This requires using the Utility in the Netscape Program menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120979 -         for "User Profile Manager                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120981 -              ..
120982 -         a.  Setup Millie's Netscape files on c14 to the same                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
120983 -             configuration on c13.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120985 -              ..
120986 -             Transferred...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120987 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120988 -                h: 00 07 users 00101................... for Rod                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120989 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120990 -                h: 00 07 users welch................... for Millie                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120992 -              ..
120993 -             Setup Millie's name in the profile as "Millie," not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120994 -             Welch.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120996 -              ..
120997 -             When Netscape is installed, it recognizes all of Millie's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120998 -             bookmarks and other configuration.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
121000 -              ..
121001 -         b.  Setup Millie with user ID and password on c11 under w2k.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
121003 -              ..
121004 -         c.  Setup Millie's access to bank accounts on both Netscape                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
121005 -             and on IE.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
121007 -          ..
121008 -     6.  DSL use onboard network card to connect to the router, which                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
121009 -         is already configured. ref SDS 0 7945                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
121010 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121011 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121012 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121013 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121014 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121015 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121016 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121017 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1211 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Set up Initial Environment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Plan for Configure                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
Partition Hard Drive C - I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
C14 Millie's Computer in Concord Intall OEM Dell Version Windows XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Partition Hard Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
OEM CD Windows XP Failed to Support Installing Oprating System Windo                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1708 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170901 -  ..
170902 - Partition Format Hard Drive Install Operating System on I: 00 02                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170903 - 
170904 - Follow up ref SDS 35 4SKV.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170906 - Used Windows XP OEM CD from Dell received on 041116, ref SDS 87 LX5H,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
170907 - which was later stored, also, reported on 041116. ref SDS 87 UO6M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
170909 -  ..
170910 - Partition hard drive per report on 010207. ref SDS 43 R3WJ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170911 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170912 -         Problems reported on 010207, ref SDS 43 5C6I, appear to have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170913 -         been corrected with the XP program, based on research reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170914 -         040416. ref SDS 83 DA5F  More recently on 041101 asked Dell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
170915 -         about this and was told customer can partition the drive,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170916 -         format and install the operating system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170918 -          ..
170919 -         Encountered problem partitioning the drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170920 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170921 -            [On 050913 similar problems configuring c15. ref SDS A5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
170922 -            FO6X                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170923 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170924 -            [On 090715 2146 contracted and collaborated with Fry's to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170925 -            install Windows XP 32-bit operating system on c16 which is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170926 -            an HP HDX 18t 64-bit computer; and this included                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
170927 -            partitioning and formatting the hard drive. ref SDS B0 3F9J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
170928 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170930 -          ..
170931 -         Windows XP Professional Setup                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
170932 -         
170933 -         Instructions say to select an item in the list showing...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170934 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170935 -            -:  Partition1 [FAT]              31 MB (      23 MB Free)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170936 -            C:  Partition2 [NTFS]          76254 MB (   73105 MB Free)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170937 -                Unpartitioned space            8 MB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170939 -             ..
170940 -            To set up Windows XP on the selected item, press Enter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170941 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170942 -                 [...see below, solve problem by booting off CD, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
170943 -                 not from DOS prompt. ref SDS 0 KK9L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
170945 -             ..
170946 -            To create a partition in the unpartitioned space, press                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170947 -            Enter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170949 -             ..
170950 -            To delete selected partition, press D.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170952 -          ..
170953 -         Since we want to partition the disk, deleted d: partition.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170955 -          ..
170956 -         Got error message saying cannot delete the partition.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170958 -          ..
170959 -         This seems like same message we got on 010207 when it turned                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170960 -         out the OEM version of the software is defective, and despite                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
170961 -         guidance on 040416 saying XP solved the problem,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170962 -         per above.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
170964 -  ..
170965 - Called Dell......           800 879 3355                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170966 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170967 -         ...shown in the record on 041101. ref SDS 85 2U5J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170969 -  ..
170970 - Technical support requires an....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
170971 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170972 -        Express Service Code, which is reported in the record on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170973 -        041116. ref SDS 87 5187                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
170975 -  ..
170976 - Talked to Chris.  She wanted the Express Service Code again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
170978 -  ..
170979 - Chris wanted the name on the account, and Millie's telephone and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170980 - address.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170982 -  ..
170983 - Transfer to Software Support.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170984 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170985 -     Case Number:  85476184                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
170986 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
170987 -     Call back...... 800 822 8965  1 ext 66404                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
170989 -  ..
170990 - Talked to Jerod.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
170992 -  ..
170993 - Jerod wanted Express Service Code again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170995 -  ..
170996 - Jerod wanted the telephone number again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
170998 -  ..
170999 - Jerod said we were sent to the wrong department.  He works in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
171000 - Dimension Software Department for 21 day support.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
171001 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171003 -  ..
171004 - Talked to Anne.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171005 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171006 -     Call back...... 800 822 8965  1 ext 86008                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171008 -  ..
171009 - Found out the problem is that we needed to boot off of the CD, rather                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171010 - than from the DOS prompt after Windows launches.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171011 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171012 -    Boot computer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171013 -    F12 press immediately during boot sequence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171014 -    Select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
171015 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171016 -           Onboard or USB CD-ROM Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171018 -     ..
171019 -    There is a message saying...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171020 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171021 -           Press any key to boot from CD ROM Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
171023 -     ..
171024 -    Windows Setup screen appears, and setup loads files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
171026 -     ..
171027 -    Windows XP Professional Setup                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171028 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171029 -      Press Enter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171031 -     ..
171032 -    Windows XP Licensing Agreement                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
171033 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171034 -      Press F8 = I agree                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
171036 -     ..
171037 -    Windows XP Professional Setup                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171038 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171039 -        The following list shows the existing partitions and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
171040 -        unpartitioned space on this computer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
171041 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171042 -        Use the Up and Down arrow keys to select an item in the list.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171044 -            ..
171045 -           To setup Windows XP on the selected item press Enter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
171047 -            ..
171048 -           To create a partition in the unpartitioned space, press C                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
171050 -            ..
171051 -           To Delete the selected partition, press D.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171053 -     ..
171054 -    Initially partitioned the drives...  c - i                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171056 -     ..
171057 -    Then came back and pressed Enter on C drive thinking this would                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
171058 -    format the drive.  This is a mistake.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
171060 -     ..
171061 -    Select the drive where the operating system is installed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
171063 -     ..
171064 -    I think I wound up installing Windows on d: drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171066 -     ..
171067 -    Initial mistake was installing on the c: drive, so have to remove                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171068 -    all of the partitions, and start over, because XP has to put some                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171069 -    stuff on c: and we don't have a way of cleanly deleting everything                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171070 -    except what is needed, except by formatting the drive, and if the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171071 -    operating system is already installed on i, then formatting would                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171072 -    delete some files that are needed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171073 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171074 -        [...see below on completing these steps. ref SDS 0 SQ5T                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
171076 -     ..
171077 -    Did not see a step to designate the drive where Windows is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171078 -    installed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171080 -     ..
171081 -    Will have to format the other drives after XP is configured.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171082 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171084 -  ..
1711 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1712 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1713 - 2043                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1714 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171401 - Talked to Gina.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171402 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171403 - Gina does not know how to support customers to configure the computer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
171404 - with partitions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171408 -  ..
1715 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1716 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1717 - 2103                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1718 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
171801 - Talked to Chris.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
171802 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171803 -     Call back...... 877 575 7437  Advanced OS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
171804 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171805 -        Express Service Code, which is reported in the record on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171806 -        041116. ref SDS 87 5187                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
171807 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
171809 -  ..
1719 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1720 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1721 - 2111                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1722 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
172201 - Talked Resham.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
172202 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172203 -           He wasn't able to help.  Said this is the Dimension                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
172204 -           department, and we need the Opt280 Plus department.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
172205 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172207 -  ..
172208 - Talked to Robert.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
172209 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172210 -           He suggested using fdisk on a CD.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
172211 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172212 -           This didn't work.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
172213 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172214 -           Neither of us could remember quite how to use fdisk, which                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172215 -           generally creates a primary partition, and then logical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
172216 -           drives in the secondary partition.  We may have it right,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
172217 -           but then gave up.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
172219 -            ..
172220 -           We are trying to run the XP installation CD on a disk that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172221 -           is clean and partitioned.  This condition seems to result in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
172222 -           a message from the installation code asking which directory                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
172223 -           to install the OS. The OEM CD does not seem to have a method                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
172224 -           of partitioning the drive and then selecting the directory                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172225 -           for installing the code, and then running the OS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
172226 -           installation op.  The OEM process runs these together, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172227 -           as a result, does not provide a step for designating where                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172228 -           to install XP.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
172230 -            ..
172231 -           Robert will call tomorrow after 1300 to support installation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
172232 -           of the OS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172234 -  ..
172235 - Robert did not call back.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
172237 -            ..
172238 -           Decided to work on configuring the system, and visit the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172239 -           organization issue later.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
172241 -  ..
172242 - Installed XP in I:\windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
172244 -  ..
172245 - Selected NTFS, rather than FAT32.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
172246 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172247 -               Research indicated that former problems with NTFS that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
172248 -               augured for using FAT32, reported on 010205 explains                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172249 -               problems running NTFS rather than FAT32, ref SDS 38                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
172250 -               EH8I, which is discussed below, ref SDS 0 VB5O, have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172251 -               been cleared.  Morris said he is using NTFS.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
172253 -                ..
172254 -               Encountered performance issues that might be related to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
172255 -               NTFS. ref SDS 0 MV5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172256 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172258 -  ..
172259 - This experience suggests Windows XP can be installed to customer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
172260 - requirements in two steps...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
172261 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172262 -    1.  Install OS in I: windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172263 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172264 -    2.  After transferring software, install XP again on I: only on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172265 -        this pass, since XP is already on the drive there will be a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172266 -        question for the directory.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
172268 -         ..
172269 -        This may still fail, if formatting the disk also loses the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
172270 -        drive assignment.  Will be a long experiement.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
172272 -  ..
172273 - Actually, this turned out not to be true.  Neither Dell, nor Microsoft                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
172274 - meet customer requirements for command and control of the work.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172275 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172276 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
172277 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1723 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
BIOS Settings Configure C14 for Productive Use                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1803 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180401 -  ..
180402 - BIOS Settings Configure C14 for Productive Use                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180403 - 
180404 - F2 at system startup opens BIOS for configuring the computer to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180405 - support Knowledge Management, and includes setting the CD ROM drive as                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180406 - the boot drive for installing the operating system...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
180407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180408 -            [On 090715 2146 BIOS for the HP HDX 18t has extremely                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180409 -            limited control features for configuring c16. ref SDS B0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
180410 -            ZS9G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180412 -        1.  System                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
180413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180414 -               System information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180416 -                   System                      = Dell System GX280                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
180417 -                   BIOS Version                = A03 (09/17/04)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180418 -                   Service Tag                 = 8GM2R61                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180419 -                   Express Service Code        = 18418797577                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180420 -                   Asset Tag                   = {none}                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180422 -                ..
180423 -               Processor information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
180424 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180425 -                   Processor Type              = Intel Pentium 4 CPU 3.20GHz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180426 -                   Clock Speed                 = 3.20 GHz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180427 -                   Bus Speed                   = 800 MHz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180428 -                   L2 Cache                    = 1 MB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180429 -                   ID                          = 0F41                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180430 -                   Hypertheading Capable       = Yes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
180431 -                   64-bit Technology           = No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180433 -                ..
180434 -               Memory information                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180435 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180436 -                   Installed Memory            = 1.0 GB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180437 -                   Memory speed                = 400 MHz                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180438 -                   Memory Channel Mode         = Dual Interleaved                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180439 -                   Memory Technology           = DDR2 SDRAM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180441 -                    ..
180442 -                   Memory Slot  Size ECC Rank   Type  Organization                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
180443 -                   DIMM 1     512 MB  No   1  Unbuffered     x8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180444 -                   DIMM 3     Empty                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180445 -                   DIMM 2     512 MB  No   1  Unbuffered     x8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180446 -                   DIMM 4     Empty                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180448 -                ..
180449 -               Date/Time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180450 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180451 -                   Thu Nov 18, 2004           09:03:25 PM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180453 -                ..
180454 -               Boot Sequence                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180455 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180456 -                   This list specifies the order that the BIS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180457 -                   searches devices when trying to find an operating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
180458 -                   system.  Only devices that are preceeded by a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180459 -                   number are bootable (the Space key controls                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180460 -                   whether a particular device is bootable).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180461 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180462 -                       Onboard or USB Floppy Drive    (not present)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180463 -                   1.  Onboard SATA Hard Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180464 -                       Onboard IDE Hard Drive         (not present)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180465 -                   2.  Onboard or USB CD-ROM Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
180466 -                   3.  USB Device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180468 -             ..
180469 -        2.  Drives                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
180470 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180471 -               Diskette Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180472 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180473 -                   Off      USB     Internal     Read Only                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
180474 -                            ---                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180476 -                ..
180477 -               This field determines how the BIOS configures Floppy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180478 -               Drives.  Operating Systems with USB support will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180479 -               recognize USB floppy drives regardless of this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180480 -               setting.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180482 -                ..
180483 -               Off       = All floppy drives are disabled                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180484 -               USB       = USB floppy drives are enabled                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180485 -               Internal  = The integrated floppy drive is enabled                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180486 -               Read Only = The integrated floppy drive is enabled                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
180487 -                           and only allows reads                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180489 -                ..
180490 -               The factory default setting is Intenal                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180492 -                ..
180493 -               Note:  If USB is selected, ensure that the USB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180494 -               Controller field in the Onboard Devices group is set                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180495 -               to On.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180497 -             ..
180498 -        3.  Onboard Devices                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180499 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180500 -            1.  NIC                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180501 -            2.  Audio                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180502 -            3.  USB Controller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180503 -            4.  PCI Slots                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180504 -            5.  LPT Port Mode                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180505 -            6.  LPT Port Address                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180506 -            7.  LPT Port DMA                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180507 -            8.  Serial Port #1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180508 -            9.  Serial Port #2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
180509 -           10.  PS/2 Mouse Port                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
180511 -         ..
180512 -    3.  Video                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180514 -         ..
180515 -    4.  Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180517 -        1.  Hyper-threading                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180518 -        2.  HDD Acoustic Mode                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180520 -         ..
180521 -    5.  Security                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180522 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180523 -        1.  Admin Password                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
180524 -        2.  System Password                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180525 -        3.  Password Changes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
180526 -        4.  Chassis Intrusion                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
180527 -        5.  Intrusion Alert                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180528 -        6.  Execute Disable                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180530 -         ..
180531 -    6.  Power Mangement                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180532 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180533 -        1.  AC Recovery                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180534 -        2.  Auto Power On                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180535 -        3.  Low Power Mode                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
180536 -        4.  Remote Wake Up                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
180537 -        5.  Suspend Mode                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180539 -         ..
180540 -    7.  Maintenance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
180541 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180542 -        1.  Load Defaults                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
180543 -        2.  Event Log                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180545 -         ..
180546 -    8.  Post Behavior                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180547 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180548 -        1.  Fast Boot                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
180549 -        2.  Numlock Key                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
180550 -        3.  POST Hotkeys                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
180551 -        4.  Keyboard Errors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
180552 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180553 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
180554 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1806 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Install I: windows Because OEM CD Does Not Support Customer Determin                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Install Partition Drive C - I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
Swap File, Pagefile.sys Set to Default OS Drive I: Because Plenty of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Windows Environment Swap File Pagefile Sys                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Product Key Installation C14 Millie Designated Licensed Owner                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2307 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230801 -  ..
230802 - WXP Installation and Setup Product Key                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
230803 - Windows XP Installation and Setup Product Key                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230804 - Product Key Windows XP Installation and Setup                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230805 - 
230806 - Follow up ref SDS 35 GE7H.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
230807 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230808 - Purchased c14 from Dell on 041110, ref SDS 86 0001, and received the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
230809 - computer on 041116, ref SDS 87 XQ6K, which lists product                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230810 - specifications for the computer. ref SDS 87 LQ7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
230812 -  ..
230813 - Windows XP Professional was installed by Dell in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
230814 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230816 -                      ..
230817 -                     C: WINDOWS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230819 -          ..
230820 -         Product Key:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
230821 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230824 -  ..
230825 - Product key is fastened to the top of the computer case, reported on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
230826 - 041116. ref SDS 87 PD3K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230827 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230828 -            [On 101109 purchased Windows XP to get new product key                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
230829 -            configuring c17. ref SDS B1 8L80                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
230831 -  ..
230832 - Windows Help shows....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
230833 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230834 -        Microsoft Windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
230835 -        Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158; Service Pack                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
230836 -        2) Copyright 1981 - 2001 Microsoft Corporation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
230837 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230838 -        Product is licensed to Millie...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
230839 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230841 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230843 -  ..
230844 - Per above, Microsoft failed to support installation to customer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230845 - requirements. ref SDS 0 WU8F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
230847 -  ..
230848 - Developed experience to accomplish objectives. ref SDS 0 CP4N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230850 -  ..
230851 - Used OEM configuration to remove c: drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
230853 -  ..
230854 - Partitioned disk into...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
230855 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230856 -        cdefghi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230858 -  ..
230859 - Selected install operating system on i drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230861 -  ..
230862 - Installation of operating system on i drive required formatting the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
230863 - drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
230865 -  ..
230866 - After formatting completed, there was no option to select the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230867 - directory for installing the operating system.  The OEM CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
230868 - automatically installed the OS in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
230869 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230870 -                     i: windows                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
230871 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230872 - ...contrary to policy that requires installation in...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
230873 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230874 -                     i: 00  02                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
230875 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230876 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
230877 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2309 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Service Pack 2 Installed with Original Code from Dell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Service Pack 2 Installed on C14 with Original Installation Using Del                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Automatic Updates from Microsoft Not Configured on C14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Automatic Upgrade Download from Microsoft                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270701 -  ..
270702 - WXP Service Pack 2 Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
270703 - 
270704 - Follow up ref SDS 35 KY4S.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270706 - The code we have on the OEM CD has service pack 2.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270708 -  ..
270709 - Automatic Upgrade procedure was disconnected during configuration.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270711 -  ..
270712 - This is a security issue.  Automatic upgrades empower Windows to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
270713 - provide timely support when a virus strikes, which could be a a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270714 - benefit.  There is also opportunity for abuse and inadvertant error.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
270716 -  ..
270717 - Giving others control for assets without supervision, leads to lax                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
270718 - performance and to license.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
270719 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270720 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270721 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270722 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
270723 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2708 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Device Driver Not Installed Intel 915G Motherboard Chipset Utililiti                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
2903 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
290401 -  ..
290402 - Dell Desktop System Software (DSS)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
290403 - Dell Resources Utilities and Drivers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290404 - 
290405 - After the operating system is running, device drivers need to be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
290406 - installed, per planning above. ref SDS 0 5S9H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
290407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290408 - Installed utilities and device drives on the Dell Resources CD, and in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
290409 - the order specified in Sevy's letter on 041213. ref SDS 93 PS5V                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290411 -  ..
290412 - This time installed from the CD, because the network is not yet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290413 - working, so we cannot use the updated drivers submitted by Frank on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
290414 - 041222.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
290416 -  ..
290417 - Dell Desktop System Software (DSS) installed successfully.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
290418 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290419 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290421 -  ..
290422 - Intel Chipset Drivers for ICH6 Systems                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
290423 - Intel Chipset Utilities Device Drivers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
290424 - 
290425 - This installed successfully from the Dell CD.  Was unable to copy the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290426 - update chipset driver received from Frank on 041222 successfully.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
290427 - ref SDS 96 354L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290428 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290429 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290431 -  ..
290432 - Intel Grantsdale G Integrated Video                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
290433 - Video Device Drivers Display Adapter Silocon Image Video Controller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
290434 - 
290435 - This installed successfully directly from the Dell Resources CD using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290436 - procedures that have failed for the past three (3) months, beginning                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
290437 - on 041129, and reported on 041222. ref SDS 96 474O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
290439 -  ..
290440 - Did not have to use the work around developed for the original c14,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
290441 - reported on 050130. ref SDS A3 5K6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
290442 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290443 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290445 -  ..
290446 - Cyberlink Power DVD CD ROM Configuration Dell CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
290447 - 
290448 - Installed this and it seems to be for playing movies.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290450 -  ..
290451 - Experimenting indicates that there should be ways to play a movie that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
290452 - uses the entire screen, but the one played for the experiment only                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
290453 - uses part of the screen, and there is no evident method of fixing it.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290454 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290455 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290457 -  ..
290458 - Sonic Record Now Read Write CD ROM Drive Copy Files to a CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
290459 - 
290460 - Installed this but did not configure, nor experiment to copy files to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
290461 - a CD yet.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
290462 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290463 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290464 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
290465 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
2905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Registry Guide for Windows Procedures                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Start Menu Documents Remove Edit Registry Guide                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
3204 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320501 -  ..
320502 - Regedit Windows XP Registry Edit Remove Documents Start Menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320503 - Windows XP Registry Edit Regedit Remove Documents Start Menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320504 - Documents Remove Start Menu Windows XP Registry Edit Regedit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320505 - Start Menu Documents Remove Windows XP Registry Edit Regedit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320506 - 
320507 - Regedit to edit the Windows registry is explained on the Internet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320508 - at...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
320509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320510 -          http://www.winguides.com/registry/article.php?id=1&page=3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
320512 -  ..
320513 - Call "regedit" from Run option in Start menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320515 -  ..
320516 - The program is in...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320518 -        I: windows regedit.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320521 -  ..
320522 - Backup Registry...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320524 -  ..
320525 - Guidance recommends before using regedit backup the registry....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
320526 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320527 -              http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prmb_tol_yohr.asp                                                                                                                                                                                                                                                                                                                                                                                                                              
320528 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320529 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320530 -    1.  In the Run dialog box, type ntbackup.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
320532 -         ..
320533 -    2.  In the Backup Utility wizard, click Advanced Mode, click the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320534 -        Backup tab, and then select System State.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
320536 -         ..
320537 -    3.  In the Backup destination box, select File or a backup device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320538 -        installed on your computer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320540 -         ..
320541 -    4.  In the Backup media or file name box, type the destination                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320542 -        file name.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320544 -         ..
320545 -    5.  Click Start Backup.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
320546 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320547 -        If you want to include other files, such as application or                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320548 -        personal data files, select the files to save before clicking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320549 -        Start Backup.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320550 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320552 -  ..
320553 - System Restore....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320554 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320555 -              http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prmb_tol_fngj.asp                                                                                                                                                                                                                                                                                                                                                                                                                              
320556 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320557 -        Using System Restore, you can restore your x86-based system to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
320558 -        a state prior to the occurrence of a problem. System Restore                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320559 -        monitors changes to certain system and application files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
320560 -        System Restore functions like an "undo" feature for Windows XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
320561 -        Professional configuration changes, allowing you to recover                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320562 -        from problems caused by such things as incorrect system                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320563 -        settings, faulty drivers, incompatible applications and so on,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
320564 -        without risk to personal files, such as documents or e-mail.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320565 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320567 -  ..
320568 - Regedit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
320569 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320570 -        This is easier to use in Windows XP than in prior versions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320571 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320572 -        Use the outline in the left window to find the entry to make.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320573 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320574 -        Click on the menu bar.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320575 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320576 -           Edit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320577 -              New                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
320579 -  ..
320580 - This opens a list of new entry types.  Select the type for entering                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320581 - the change required.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320583 -  ..
320584 - Press the Backspace key to clear the text description of the new                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
320585 - function.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
320587 -  ..
320588 - Type or use paste to enter the new task description.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320589 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320590 -                 press Enter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
320591 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320592 -        Click on the menu bar.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320593 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320594 -           Edit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320595 -              Modify                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320597 -  ..
320598 - This opens a dialog box to enter the value for the data field.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320599 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320600 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320602 -  ..
320603 - Remove Recent Documents from Start menu...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
320604 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320605 -        http://www.winguides.com/registry/display.php/8/                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
320607 -  ..
320608 - Create a new DWORD value, or modify the existing value called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320609 - 'NoRecentDocsMenu' set the value to equal '1' to enable the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
320610 - restriction                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
320611 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320612 -    Registry Settings                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
320613 -    User Key:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
320614 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320615 -       [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
320617 -     ..
320618 -    System Key:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320620 -       [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
320622 -     ..
320623 -    Value Name:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320625 -       NoRecentDocsMenu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
320627 -     ..
320628 -    Data Type:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320629 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320630 -       REG_DWORD (DWORD Value)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
320632 -     ..
320633 -    Value Data:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
320634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320635 -       (0 = disable restriction, 1 = enable restriction)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
320637 -  ..
320638 - Setting value to 1 removed Documents from Start menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
320639 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320640 -        Note - when files are opened they are listed in "My Recent                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320641 -        Documents in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320642 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320643 -              I: documents and settings Username My Recent Documents                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320645 -  ..
320646 - These may clear each time the system is shut down, otherwise they will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
320647 - accumulate forever.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
320648 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320650 -  ..
320651 - There are other commands that might be useful....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320652 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320653 -    NoRecentDocsHistory   dword  1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
320654 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320655 -    ClearRecentDocsOnExit  dword  1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
320656 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320657 -    MaxRecentDocs   dword    14 or 2 or 0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
320658 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320659 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320660 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
320661 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
3207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Favorites IE Transfer from Existing Computers Internet Explorer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
C14 Favorites IE Transfer from Existing Computers Internet Explorer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
3504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
350501 -  ..
350502 - Internet Explorer Import Favorites                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
350503 - 
350504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350505 - Favorites for Internet Explorer can be imported by copying the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
350506 - file...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
350507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350508 -        c13\\i:\Documents and Settings\Rod Welch\Favorites\...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
350509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
350513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
3506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Activex Controls Disabled for Security in Internet Explorer IE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
3903 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
390401 -  ..
390402 - Activex Controls Disabled for Security Internet Explorer (IE)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
390403 - Internet Explorer (IE) Activex Controls Disabled for Security                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
390404 - 
390405 - Windows 2000 introduced a feature for Activex Controls, which is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
390406 - described in a document dated 030206 at....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
390407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390408 -              http://inews.webopedia.com/TERM/A/ActiveX_control.html                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
390409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390410 - ....as....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
390411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390412 -        A control using ActiveX technologies. An ActiveX control can                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
390413 -        be automatically downloaded and executed by a Web browser.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390414 -        ActiveX is not a programming language, but rather a set of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390415 -        rules for how applications should share information.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
390416 -        Programmers can develop ActiveX controls in a variety of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390417 -        languages, including C, C++, Visual Basic, and Java.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
390419 -         ..
390420 -        An ActiveX control is similar to a Java applet. Unlike Java                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
390421 -        applets, however, ActiveX controls have full access to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390422 -        Windows operating system. This gives them much more power than                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
390423 -        Java applets, but with this power comes a certain risk that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
390424 -        the applet may damage software or data on your machine. To                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390425 -        control this risk, Microsoft developed a registration system                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
390426 -        so that browsers can identify and authenticate an ActiveX                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
390427 -        control before downloading it. Another difference between Java                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
390428 -        applets and ActiveX controls is that Java applets can be                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390429 -        written to run on all platforms, whereas ActiveX controls are                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
390430 -        currently limited to Windows environments.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390432 -  ..
390433 - Therefore, decided to disable all activex controls by opening...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
390434 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390435 -    Internet Explorer (IE) properties                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
390436 -       Security                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
390437 -          Internet                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
390438 -             Custom                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
390439 -                Activex controls and plug-ins                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
390441 -         ..
390442 -        Everything is set to disable.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
390443 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390444 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390445 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390446 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
390447 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
3905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Change Sort Order Windows Explorer Numeric Filenames                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Sort Order File Management Conform XP Explorer to Standard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4304 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
430501 -  ..
430502 - Change Sort Order Windows Explorer Numeric Filenames                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
430503 - File Management Sort Order Conform XP to Standard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
430504 - Sort Order File Management Conform XP Explorer to Standard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
430505 - Explorer Sort Order Conform XP to Standard File Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
430506 - 
430507 - Windows XP uses a new sort order for numeric filenames causing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
430508 - listings of SDS files in particular to display contrary to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
430509 - expectations, per below. ref SDS 0 ET6J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
430511 -  ..
430512 - Research on the Internet at....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430514 -        http://www.winguides.com/registry/display.php/1293/                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
430515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430516 - ...reports that....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
430517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430518 -        Windows XP introduced a different ordering method when sorting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
430519 -        numeric file listings in Windows Explorer. Instead of sorting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
430520 -        character-by-character in the file name, any numeric string is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
430521 -        now handled as a number.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430522 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430524 -     ..
430525 -    Registry Settings                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
430526 -    User Key:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
430527 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430528 -       [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
430530 -     ..
430531 -    System Key:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
430532 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430533 -       [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
430535 -     ..
430536 -    Value Name:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
430537 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430538 -       NoStrCmpLogical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
430540 -     ..
430541 -    Data Type:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
430542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430543 -       REG_DWORD (DWORD Value)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
430545 -     ..
430546 -    Value Data:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
430547 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430548 -       (0 = disable restriction, 1 = enable restriction)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
430549 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430550 -       Set the value to 1 for standard sort order.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
430552 -  ..
430553 - Boot computer for new configuration to take effect.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
430554 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430555 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430556 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430557 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430558 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430559 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
430560 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4306 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Show Desktop Program Clears and Restores Desktop Quick Launch Deskto                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
4603 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
460401 -  ..
460402 - Show Desktop Program Clears and Restores Desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
460403 - Quick Launch Desktop Tray Add Show Desktop Application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
460404 - 
460405 - Windows 2000 has a program that is launched from the Desktop tray to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
460406 - minimize all applications on the desktop to avoid clutter and enable                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
460407 - focus, which keeping all the applications active.  A 2nd click                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
460408 - restores everything.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
460410 -  ..
460411 - Windows XP does not seem to have this application.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
460413 -  ..
460414 - Right clicking on the icon in the desktop tray for c12 opens a menu to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
460415 - select properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
460417 -  ..
460418 - Properties for Show Desktop does not show the path to the program.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
460420 -  ..
460421 - Further review showed this application is stored on c12 in...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
460422 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460423 -        i: Documents and Settings Rod Welch Application Data                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
460424 -        Microsoft Internet Explorer Quick Launch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460426 -  ..
460427 - Looked for the same thing on c14 running XP.  Could not find it.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
460429 -  ..
460430 - Research on the Internet for...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460431 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460432 -        Show Desktop Windows 2000 XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
460433 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460434 - ...found a site...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
460435 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460436 -           http://support.microsoft.com/?kbid=190355                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
460438 -         ..
460439 -        How to Re-create the Show Desktop Icon on Quick Launch Toolbar                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
460440 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460441 - ...which says in part...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
460442 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460443 -    This article describes how to re-create the Show Desktop icon on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
460444 -    the Quick Launch toolbar. You may want to use this method if the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
460445 -    Show Desktop icon has been deleted                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
460446 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460447 -    1.  Use any text editor (such as Notepad) to create a file with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
460448 -        the following lines:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
460449 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460450 -           [Shell]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
460451 -           Command=2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
460452 -           IconFile=explorer.exe,3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
460453 -           [Taskbar]                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
460454 -           Command=ToggleDesktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460456 -         ..
460457 -        Save the new file as a file named Show Desktop.scf in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
460458 -        Windows\System or Winnt\System32 folder.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460460 -         ..
460461 -        Created the file with Medit and saved it to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
460462 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460463 -            I: Windows System 32 x                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
460465 -         ..
460466 -        Then renamed x to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
460467 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460468 -            Show Desktop.scf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
460470 -         ..
460471 -        This can be created in any system folder, and then copied to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
460472 -        the task bar using drag and drop, like other applications.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
460474 -         ..
460475 -        Content of the desktop tray is at...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
460476 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460482 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460483 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460484 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
460485 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
4605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Sound System Drivers for Hardware Equipment Sound Video and Game Con                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Disconnect Automatic System Sounds for Start Up Shut Down Navigation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Sound System Drivers for Hardware Equipment Sound Video and Game                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Sounds Disconnect Automatic System Sounds                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
5006 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
500701 -  ..
500702 - Sounds - Soundmax Integrated Digital Audio Device Drivers Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500703 - Device Manager Errors Cleared for Sound System Use Dell Resource CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500704 - 
500705 - Follow up ref SDS 35 BG4S.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
500706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500707 - Drivers for sound are on a CD from Dell, which were installed with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
500708 - configuring the network, per below. ref SDS 0 ZB4N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
500710 -  ..
500711 - When networking initially failed and prevented transferring software                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500712 - to configure c14, review of the Device Manager showed a yellow mark on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
500713 - 3 components of the Sound, Video and Game Controllers. ref SDS 0 ZB54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500715 -  ..
500716 - After running the Dell CD for Optiplex Resources, which can be run                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
500717 - from the Start Program menu, as well, but only with the CD in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
500718 - port, this installed device drivers for the Optiplex GX280 computer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500720 -  ..
500721 - Device Manager identifies...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
500722 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500723 -        SoundMAX Integrated Digital Audio                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
500724 -        Sound, video, and game controllers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
500725 -        Analog Devices, Inc, manufacturer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
500726 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500728 -  ..
500729 - Turned off most of the beeps because they are bothersome.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
500731 -         ..
500732 -        Select....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
500733 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500734 -               System or File Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
500735 -                  Control Panel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
500736 -                     Sounds                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
500738 -  ..
500739 - Medit Beep is active by leaving the "default" beep active.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
500741 -  ..
500742 - Everything else is off, including the first sound called an                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
500743 - "Asterisk" which not explained anywhere, but seems to be the primary                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500744 - warning message when a file is opened, and so is a nusiance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
500746 -  ..
500747 - CDs are playing music through the CPU speaker, rather than the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
500748 - speakers connected to the PC.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
500749 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500750 -     This is a problem, which was fixed per below. ref SDS 0 TC6L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
500752 -  ..
500753 - Trouble Shooting called from Properties for the sound device, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
500754 - above, ref SDS 0 J49F, indicates the BIOS may not be set for external                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500755 - speakers.  Although it seemed to say that if the controller is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
500756 - separate from the main board, then the speakers should function                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500757 - automatically when connected to the PC.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
500759 -  ..
500760 - Turned out BIOS is okay.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
500762 -  ..
500763 - Discovered that speaker cable was connected to the wrong port.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
500764 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500765 -            Quick Reference Guide                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
500766 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500767 - ...shows on page 23 that speakers are connected to the middle port,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
500768 - called...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
500769 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500770 -            Line Out                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
500772 -  ..
500773 - Making this change fixed the problem.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
500775 -         ..
500776 -        Windows Explorer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
500777 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500778 -            System Navigation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
500779 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500780 -                This is a main item to unplug sound, because it makes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500781 -                noise everytime a directory is changed going forward or                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
500782 -                backward. This is done a lot, so it is helpful not to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
500783 -                have a noise occur each time.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
500784 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500785 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
500786 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
5008 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
C14 Install HP ScanJet Printer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
HP ScanJet Printer Install Configure Driver Obtain from XP Code                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
5204 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
520501 -  ..
520502 - Printer HP Deskjet 895cse Configured                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520503 - 
520504 - Connected printer cable, and booted c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
520506 -  ..
520507 - Plug and play feature recognized new equipment and launched                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
520508 - configuration operation for...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
520509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520510 -                     HP Deskjet 895cse                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520512 -  ..
520513 - Op asked for CD.  Found the CD, but decided to specify the location                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
520514 - on....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520516 -            g: 00 hp895cs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
520518 -  ..
520519 - Windows configuration operation processed this notice, and found a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
520520 - driver.  Windows configuration op also checked the Internet and found                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520521 - two other drivers, which were positioned above the driver that came                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
520522 - with the printer.  Selected the first choice at the top of the list.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
520524 -  ..
520525 - Printing seems very slow.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
520527 -  ..
520528 - Actually, this may be caused by closing the file being printed before                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520529 - the print op is completed.  Another test with the file being printed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
520530 - still on the screen seems to yield adequate performance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
520532 -  ..
520533 - We later had a problem with a continuous error message displayed when                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520534 - the computer boots saying the printer is not configured.  Despite this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520535 - notice the printer runs correctly.  Going through the printer setup in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
520536 - order to clear the error message failed.  Morris explained this is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
520537 - because the printer is already configured.  The configuration has to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
520538 - be removed by opening Control Panel, then opening "Printers and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520539 - Faxes" and deleting the entry for...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
520540 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520541 -                     HP Deskjet 895cse                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
520542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520543 - ...then the installation will run again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
520545 -  ..
520546 - Checking the Internet at...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
520547 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520548 -              http://h10025.www1.hp.com/ewfrf/wc/document?lang=en&lc=en&cc=us&docname=bpd09005&lang=en&cc=us                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
520550 -  ..
520551 - Guideance says Windows XP has the best driver for the printer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
520552 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520553 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520554 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520555 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
520556 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
5206 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Security Center Disconnect Windows XP Firewall Remove Icon from Tray                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Cookies Disconnect for Privacy Security Confidentiality                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
5604 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
560501 -  ..
560502 - Cookies Off Security Privacy Netscape Internet Explorer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
560503 - 
560504 - Follow up ref SDS 35 R59I.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560506 - Internet Explorer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
560507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560508 -     Cookies are turned off as follows.....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
560510 -      ..
560511 -     Right click on IE to open menu and select properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
560513 -      ..
560514 -     Security Tab                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560516 -        Internet (World Globe icon today) - single click to highlight                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
560517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560518 -            Custom Level, click on button at bottom of menu to open                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
560519 -            options.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
560520 -            ..
560521 -            About 33% down the scroll bar is cookies.  Turn it
560522 -            off.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560523 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560525 -  ..
560526 - Netscape                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
560527 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560528 -     Cookies are turn off as follows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
560529 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560530 -     Open Netscape Communicator and click                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
560531 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560532 -     Edit option on top menu bar, single click to open menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
560533 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560534 -        Preferences, at bottom of Edit menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
560535 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560536 -           Catagory in left margin, double click on....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
560538 -               ..
560539 -              Advanced at bottom of list                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
560540 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560541 -                 Cookies are shown to the right, select disable.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560543 -                 Click OK at bottom to save changes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
560544 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560545 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560547 -  ..
560548 - Firewall Disconnect Security Center for Networking Remove Icon on Tray                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
560549 - Security Center Disconnect Windows XP Firewall Remove Icon from Tray                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
560550 - 
560551 - Disconnected Windows XP Firewall, so that the networking operates                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
560552 - smoothly transferring files between computers and to the Internet for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
560553 - anytime, anywhere intelligence, reported below. ref SDS 0 IM5K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
560555 -             ..
560556 -            [On 041213 1852 after exchanging computer c14 with Dell to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
560557 -            correct hardware problems, configuring c14 again with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560558 -            Windows XP disconnected firewall again. ref SDS 94 P46I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
560560 -  ..
560561 - There is a Windows firewall emblem on the desktop tray in the field                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
560562 - next to where time is displayed in the lower right corner of the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560563 - screen.  This can be disconnected as follows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560564 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560565 -        1.  Security Center open in Control Panel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560566 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560567 -        2.  Resources are listed along the left side of the window.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
560568 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560569 -            If nothing is listed below "Resources," then click the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
560570 -            double down arrowhead indicators at the end of Resources,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
560571 -            and this opens a list of tasks.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
560573 -             ..
560574 -        3.  Change the way Security Center alerts me.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
560575 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560576 -            Select this choice and turn off the emblem on the desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
560577 -            tray.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
560578 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560579 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560580 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560581 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
560582 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
5606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
CD ROM Drive DVD J Drive Play Read Only Runs with Windows XP Driver                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
CD ROM Drive DVD K Drive Read Write Requires Driver Dell Provides Se                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
J CD ROM Drive DVD K Drive Read Only Autorun Off                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
K CD ROM Drive DVD K Drive Read Write Autorun Off                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C14 CD ROM Autorun Disable/Enable Drives from Launching Programs Whe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
6107 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
610801 -  ..
610802 - CD ROM Turn Off Automatic Execute Autorun                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
610803 - Autorun CD ROM Turn Off Automatic Execute                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
610804 - 
610805 - Follow up ref SDS 35 TM6K.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
610806 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610807 - On 990825 received information on the web about this. ref SDS 10 9GK7                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
610809 -  ..
610810 - The default condition for the CD is that if someone puts some kind of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
610811 - file on a CD and the CD is installed in the drive, then the thing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
610812 - takes off.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
610814 -  ..
610815 - On 010205 got instructions on how to avoid this nusiance, so nothing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
610816 - executes unless requested by the user. ref SDS 39 H3EY                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
610818 -  ..
610819 - Found additional guidance for XP in the files that came with a new                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
610820 - program to regscrubxp, per below.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
610821 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610822 -        Turn Off Autoplay for Program CDs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
610823 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610824 -        How can you stop Windows XP from launching program CDs?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
610826 -         ..
610827 -        Click Start, click Run, type GPEDIT.MSC to open Group Policy                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
610828 -        in the Microsoft Management Console.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
610830 -         ..
610831 -        Double-click Computer Configuration, double-click                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
610832 -        Administrative templates, double-click System, and then click                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
610833 -        Turn off autoplay.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
610835 -         ..
610836 -        The instructions on your screen describe how to configure this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
610837 -        setting.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610838 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610839 -           Right click on the string "Turn off autoplay" in the list                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
610840 -            to open a menu, and select Properties to display the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610841 -            setting dialog.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
610843 -             ..
610844 -           Click Enabled, and choose CD-ROM drives, then click OK, to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
610845 -            stop CD autoplay.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
610847 -         ..
610848 -        This setting does not prevent Autoplay for music CDs.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
610849 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610850 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610851 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610852 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
610853 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
6109 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Media Player - Original Works Better than Windows Media Player in Wi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Windows Media Player - New Program Doesn't Work as Well                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C14 Media Player - Original Works Better than Windows Media Player i                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
6505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
650601 -  ..
650602 - Media Player for Movies                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
650603 - 
650604 - Follow up ref SDS 35 4DG2.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
650605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650606 - Configured....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
650607 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650608 -                       mplayer.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
650609 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650610 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650611 - ...per prior work on 010202. ref SDS 35 4DG2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
650612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650614 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
650615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
6507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Cdplayer.exe Works Better than Windows Media Player                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Windows Media Player - New Program Doesn't Work as Well                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C14 Cdplayer.exe Plays Music Files with CDS Extension                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Media Player - Original Works Better than Windows Media Player in Wi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Cdplayer.exe Plays Music Files with CDS Extension                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
7007 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
700801 -  ..
700802 - Cdplayer Set for Music                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
700803 - 
700804 - Follow up ref SDS 35 G8E2.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
700805 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700806 - Copied cdplayer.exe from c13 to c14, set...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
700807 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700808 -        I: windows system32 cdplayer.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
700810 -  ..
700811 - ...the default program for .cda files, using the open with feature.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
700812 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700813 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700814 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700815 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700816 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700817 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
700818 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
7009 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
User ID Millie Set Sole User Default Administrator No Login Processs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Administrator Millie Set Sole User Default Administrator No Login Pr                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Boot Sequence Hard Drive F12 Launch from CD to Install Operating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
7305 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
730601 -  ..
730602 - Administrator Configuration Millie Sole User                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
730603 - 
730604 - Follow up ref SDS 35 2192.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
730605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730606 - For this installation, decided to only identify Millie for using c14,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
730607 - so she is the administrator by default.  The administrator default                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
730608 - window does not run during the power up process.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
730610 -  ..
730611 - Administrator identification is set in...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
730612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730613 -        Control Panel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
730614 -            User Accounts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
730615 -                Change my account type                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
730617 -  ..
730618 - Administrator can use...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
730619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730620 -        Control Panel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
730621 -            Administrative Tools                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730622 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730623 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730625 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
730626 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
7307 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Programs Stored on G: for online Installation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
Product Key Windows XP C14 Received 041116 Configured 041118                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Product Key Installation C14 Millie Designated Licensed Owner                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
7605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
760601 -  ..
760602 - Software Programs Stored on G: for Online Installation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
760603 - 
760604 - Follow up ref SDS 35 K3SG.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
760605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760606 - Put the following installation program code on c13....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
760607 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760608 -      Windows XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
760609 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760610 -                       g: 00 wxpoem                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
760611 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760612 -         This is the code for Windows XP Professional from the OEM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
760613 -         CD that came with c14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
760615 -          ..
760617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760619 -       ..
760620 -      Microsoft Office 2000     g: 00 MSO...................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
760621 -      ref SDS 0 0785                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
760623 -       ..
760624 -      Microsoft Project         g: 00 MSProject..............                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
760625 -      ref SDS 0 1TSW                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
760627 -       ..
760628 -      Viso                      g: 00 Visio..................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
760629 -      ref SDS 0 NT6W                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
760631 -       ..
760632 -      Acrobat                   g: 00 Acrobat.................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
760633 -      ref SDS 0 R18F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
760634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760635 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
760637 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
7607 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Configure Ultrasharp 1905FP Flat Panel with Height Dell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Video Cable Connect VGA Cable Monitor to Pin Connector on CPU Intel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Ultrasharp 1905FP Flat Panel with Height Dell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
7905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
790601 -  ..
790602 - Video Display Configuration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
790603 - 
790604 - Follow up ref SDS 35 GR5W.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
790605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790606 - Video configured successfully with plug-and-play using the VGA cable                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790607 - connected from the display monitor to the video controller pin                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
790608 - connector in back of the system unit, reported on 041116. ref SDS 87                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
790609 - 9K9G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790611 -  ..
790612 - The record on 041116 shows the computer has two (2) video controllers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
790613 - installed. ref SDS 87 O54Y                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
790615 -  ..
790616 - Device Manager shows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
790617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790618 -    Display adapters...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
790619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790620 -          Intel 82915G Express Chipset Family                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
790621 -          Intel 82915G Express Chipset Family                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
790623 -  ..
790624 - This aligns with planning on 041101 when the product specification was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
790625 - developed, ref SDS 85 6V4J, and shown later in the packing list                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
790626 - received on 041116 that lists. ref SDS 87 O54Y                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790628 -  ..
790629 - Evidently, the device driver is installed from the OEM Windows XP CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790630 - for the Intel video controller onboard the motherboard because                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
790631 - everything seems to work, but for some reason used the same device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
790632 - driver for the Silocon Image video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
790634 -         ..
790635 -        [On 041210 Frank at Dell explained there are separate device                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
790636 -        drivers for the DVI video controller. ref SDS 91 LQ8O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
790638 -         ..
790639 -        [On 050107 Dell proposes replacing the video controller.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
790640 -        ref SDS 99 DT6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
790642 -  ..
790643 - Selected 1280 x 1024 resolution.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
790645 -  ..
790646 - This is a good resolution for multiple sessions, however the desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790647 - characters are a bit small, especially for Millie.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
790649 -  ..
790650 - Another factor that is not evident until after getting experience                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
790651 - using a higher resolution, is that moving the pointer across the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
790652 - screen takes moving the hand, rather than just the wrist.  This is a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790653 - major cause of fatigue.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
790655 -  ..
790656 - With the monitor elevated off the desk on a separate table, Millie has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
790657 - to sit close enough to see the characters for email and banking.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
790658 - Sitting close requires her to tilt her head up to see the monitor,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
790659 - which places a strain on her neck.  If she sits back in the chair,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
790660 - this eliminates having to look up, so there is no strain on the neck,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
790661 - but then the characters are too difficult to read in 1280x1024.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790663 -  ..
790664 - The solution we will try is to switch between 1080x768 which makes the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
790665 - characrters big enough so she can see them sitting back in the chair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
790666 - from the desk and keyboard, and without tilting her head up.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
790667 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790668 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790669 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790670 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
790671 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
7907 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Desktop Menu Properties Settings Windows Classic Resolution 1240x102                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
8103 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810401 -  ..
810402 - Menu Text Too Small for High Resolution Graphics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810403 - Font Size Menus Content Easy to Read at High Resolution                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
810404 - Text Too Small Increase Size of Characters Change Font                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
810405 - Desktop Setup So Characters are Larger and Easier to Read                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810406 - 
810407 - Follow up ref SDS 35 BK3A.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810408 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810409 - SDS requires efficient ergonomics setting text size balanced with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810410 - window size on the computer screen for constructing records quickly                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810411 - and accuratley.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810413 -  ..
810414 - Screen resolution and DPI are the only settings for controlling text                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810415 - and window size for running SDS in the DOS NTVD environment.  When SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810416 - is configured in a "folder" by right clicking on the desktop, the size                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810417 - of text characters can be set in the XP application setup menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810418 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810419 -         Choose Raster Fonts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810420 -         Size set to 10 x 18                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810422 -  ..
810423 - This provides the best appearance and balance with window size.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810425 -  ..
810426 - However, this alone is not necessarily sufficient, and so additional                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810427 - configuration may be needed as follows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
810429 -  ..
810430 - Size and readability of text in system menus and diagnostic reporting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810431 - such as directory listings, can be configured as follows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810433 -  ..
810434 - On the desktop, right click on any clear space.  This opens...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810436 -         ..
810437 -        Display Properties... select...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810438 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810439 -            Settings tab...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810441 -  ..
810442 - Set video resolution to 1280x1024.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810444 -  ..
810445 - The task bar, characters and system messages are a bit small.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810446 - advantage of high resolution is being able to have multiple sessions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810447 - of SDS open with both readable using the 19" flat panel screen.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810449 -  ..
810450 - On c14 today, it turned that the default resolution for the graphics                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810451 - controller provided an ergonomically efficient text size balanced with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810452 - screen size, per above. ref SDS 0 BK3A, so no further configuration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810453 - was needed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810455 -  ..
810456 - Task Bar height and text size that enables ease of reading and use                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810457 - without being obtrusive, worked well today with maximum screen                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810458 - resolution 1280 x 1024 for the controller on c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810460 -  ..
810461 - Reducing screen resolution can reduce clarity and cripsness of text,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810462 - while increasing resolution makes default characters too small to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810463 - read.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810465 -  ..
810466 - If the chacter size is still too small.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
810467 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810468 -            Settings tab...select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810469 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810470 -               Advanced                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810472 -  ..
810473 - "Advanced" opens a menu for changing DPI settings.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810474 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810475 -    Changing from 96 DPI to 120 increases size of characters in display                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810476 -    screens, so that content is easier to see, than with smaller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810477 -    character sizes.  For example the listings of directories, files,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810478 -    and diagnostics in the File Management system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810479 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810480 -        This does not seem to have any effect on the size of characters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810481 -        in the SDS program displayed by the DOS NTVD feature of the XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810482 -        operating system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
810484 -  ..
810485 - Other ways to change the font size in screens are...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810486 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810487 -            Appearance.....select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810488 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810489 -               Windows and buttons...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810490 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810491 -                   Windows Classic selction has been standard for SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810492 -                   the past 20 years.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810494 -                ..
810495 -               Font size                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
810496 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810497 -                   Try "Large" or Extra Large.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810499 -                ..
810500 -               Advanced tab                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810501 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810502 -                    Change size of menu elements including font size                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810503 -                    for easier display.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810505 -  ..
810506 - If the configuration does not yield acceptable text size and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810507 - appearance, try changing the resolution....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810508 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810509 -            Settings tab...select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810511 -        Resolution of display                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810513 -            This is a last resort.  Generally, it is desirable to run                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810514 -            the graphics at maximum resolution for the sharpetst                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810515 -            images, including text characters.  However, high resoluton                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810516 -            settings reduce the text to the smallest possible size, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810517 -            this makes text very difficult to read.  Adjusting DPI, per                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810518 -            above, ref SDS 0 RO7F, increases text size, but sometimes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810519 -            this causes thicker characters that do not look crisp and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810520 -            clear, more like everything looks bold, rather than simply                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810521 -            bigger.  Similarly, switching font from normal to large or                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810522 -            extra large, per above, ref SDS 0 RO8H, has similar                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810523 -            results.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810525 -             ..
810526 -            Reducing the resolution of the display from the maximum                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810527 -            supported by the graphics controller, has the effect of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810528 -            providing larger text size with normal line thickness to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810529 -            avoid the bold appearance.  However, this also causes a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810530 -            hazy appearance of the characters.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810531 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810532 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810533 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810535 -  ..
810536 - Increased the size of characters on the desktop by changing DPI from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810537 - 96 to 120, which is opened by...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810539 -  ..
810540 - Right click on empty space on the screen to open a desktop menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810541 - Select Properties to get a configuration menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810543 -  ..
810544 - Select....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810545 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810546 -    Settings                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810547 -        Advanced                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810549 -  ..
810550 - Opens Plug and Play Monitor and Intel 82915G Express Main Board                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810551 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810552 -        DPI Setting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810554 -  ..
810555 - When this is changed from 96 to 120, the characters are bigger, but                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810556 - seem less crisp, i.e., somewhat fuzzy.  Another problem is that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810557 - opening multiple tasks on the desktop, which is a major requirement                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810558 - for working "intelligently" with a "paperless office" metaphor, lacks                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810559 - visual balance.  So changed back to 96 DPI.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810560 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810561 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810563 -  ..
810564 - Desktop style set to Windows Classic...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
810565 - 
810566 - Right click on empty space on the screen to open a desktop menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810567 - Select Properties to get a configuration menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810569 -  ..
810570 - Select....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810571 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810572 -    Appearance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810573 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810574 -        Scheme                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810575 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810576 -           Windows Classic Large or Windows Standard Large are both                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810577 -           okay.  They make the task bar a little brighter.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810578 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810580 -         ..
810581 -        Item                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810582 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810583 -           Desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810584 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810585 -               Set color from palette at right of menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810587 -  ..
810588 - On c14, cannot find this option in the desktop properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810589 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810590 -           Menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810591 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810592 -               Set characters to 10 rather than 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810593 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810594 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810595 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810596 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810598 -  ..
810599 - Date Format YYYYMMDD and Time 24 Hour Clock                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810600 - Time 24 Hour Dislpay System Clock Military Format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810601 - Clock Configure Format to 24 Hour Military HHMM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810602 - Military Time 24 Hour Configure System Clock Format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810603 - 
810604 - The clock in the lower right corner of the screen typically displays                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810605 - in standard 12 hour format with a or p for AM and PM.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810607 -  ..
810608 - For SDS the time in military format works best, and setting this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810609 - format to 24 hours also lists directories and files in the file                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810610 - managmeent system in a uniform 24 hour structure.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810612 -  ..
810613 - Windows XP Configures time formats in the Control Panel....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
810614 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810615 -    XP desktop has formats and the place to find control for the date                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810616 -    and time format is different.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810618 -    1.  Windows XP Style                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
810619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810620 -        This is the format Microsoft developed to give XP a new                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810621 -        appearance distinguished from prior versions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810623 -         ..
810624 -        To change the format for dates and time display, in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810625 -        Control Panel select...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
810626 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810627 -             Category View:  Date, Time, Language and Regional Options                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810628 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810630 -         ..
810631 -    2.  Windows Classic Style                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810632 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810633 -        This creates appearance of the desktop and various support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810634 -        features, for example menus and listings of directories and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
810635 -        files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810637 -         ..
810638 -        C14 has been set to Windows Classic                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
810640 -         ..
810641 -        change format for dates and time display, in the Control                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810642 -        Panel select...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
810643 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810644 -             Regional Options                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810645 -             Customize                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
810646 -             Time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810647 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810648 -                 h:mm:ss:tt....... for conventional format of time                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
810649 -                 HH:mm:ss......... for 24 hour military format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810651 -              ..
810652 -             Date                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
810653 -             Short date format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
810654 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810655 -                 yyyy-mm-dd....... for year month day                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810656 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810657 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810659 -  ..
810660 - Cursor Scroll Rate                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810661 - Keyboard Cursor Scorll Rate                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
810662 - 
810663 - In the Control Panel, open "Keyboard" to change the rate the cursor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
810664 - scrolls with the arrow keys pressed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
810665 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810666 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810667 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810668 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810669 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
810670 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
8107 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
System Management File Folder Options                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
C14 System Management File Folder Options                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
8304 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
830501 -  ..
830502 - System Management Folder Options and File List Format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
830503 - Folder Options, File List Format in System Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
830504 - 
830505 - Follow up ref SDS 35 4WUC.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
830506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
830507 - Configure System Management to facilitate understanding, accessing and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
830508 - managing directories and files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
830510 -  ..
830511 - Once the format is set up for one folder, it can be applied to all                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
830512 - folders using View tab in Folder Options of Tool menu, per below.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
830513 - ref SDS 35 6G3I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
830514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
830515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
830516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
830517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
8306 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Start Menu Program List                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C14 Start Menu Program List                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
8504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
850501 -  ..
850502 - Start Menu Windows XP Program Listing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
850503 - 
850504 - Follow up ref SDS 35 126O.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
850505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850506 - There is some background in the record for c8 in the record on 960507.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
850507 - ref SDS 3 QL6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
850509 -  ..
850510 - Key step is to convert the format to Windows classic, which is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
850511 - done...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
850512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850513 -      Task Bar right click, open menu, select Properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
850514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850515 -      Start Properties, select Start Menu tab                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
850517 -       ..
850518 -      There are 2 choices...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
850519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850520 -            Start menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
850521 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850522 -            Classic Start menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
850523 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850524 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850525 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850526 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
850527 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
8506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Internet Connect Router to DSL and Other Computers for Networking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
Modem C14 Using Same System for C13 C12 C11 DSL SpeedStream Pacbell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
8704 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
870501 -  ..
870502 - Internet Connect Router to DSL and Other Computers for Networking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870503 - DSL Internet Router Connections to Other Computers for Networking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870504 - Router Connect to Internet DSL and Other Computers for Networking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870505 - Networking Router Connect to Internet DSL and Other Computers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
870506 - 
870507 - Follow up ref SDS 35 7945, ref SDS 34 5Z9M.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
870508 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870509 - Connected cable from router to the Network port on c14, listed in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870510 - packing slip on 041116. ref SDS 87 9O4O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
870512 -  ..
870513 - Used network identification configured on 041116. ref SDS 87 059O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
870515 -  ..
870516 - Problem networking XP with W2K reported on 021214, ref SDS 76 0NW0,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
870517 - was reported later on 040416 to be solved with more recent code.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
870518 - ref SDS 83 AT5G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870520 -          ..
870521 -         Talked to Morris.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
870523 -          ..
870524 -         He said that Service Pack 2 has added to XP a Firewall that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870525 -         prevents transferring between local computers in addition to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870526 -         across the Internet.  Millie's computer has Service Pack 2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870527 -         installed, per below. ref SDS 0 9Y66                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
870529 -          ..
870530 -         Morris said to get networking to run, he had to disconnect the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870531 -         Firewall. (see also above, ref SDS 0 P46I)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870532 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870533 -            [On 041213 1852 after exchanging computer c14 with Dell to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
870534 -            correct hardware problems, configuring c14 again with                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
870535 -            Windows XP disconnected firewall again. ref SDS 94 P46I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
870537 -          ..
870538 -         Firewall is located in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870539 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870540 -                  Control Panel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
870541 -                    Security Center                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870543 -                      Changed settings to turn...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
870545 -                       ..
870546 -                      Firewall on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
870547 -                      LAN on.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
870548 -                      Printer and File Sharing set on.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870550 -          ..
870551 -         These settings seem to permit LAN ops for what we need.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870553 -  ..
870554 - Network initially failed, because drivers were not installed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
870556 -  ..
870557 - This was determined, because...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870558 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870559 -        1.  The light on the router was not on for the cable connected                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870560 -            to c14, indicating no activity.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
870562 -             ..
870563 -        2.  Network Connections (right click on Network and select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
870564 -            Properties) did not show a LAN connection.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870566 -             ..
870567 -        3.  Device Manager (right click File Manager and select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
870568 -            Properties and then Hardware), this showed a large yellow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870569 -            mark that indicates there is no driver assigned to a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870570 -            device, and so the device is not active.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870572 -             ..
870573 -            Sound and Video Game controllers shows a list of 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
870574 -            components, and 3 of them showed a yellow mark notifying                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870575 -            that device drivers need to be installed. ref SDS 0 BG4S                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870577 -  ..
870578 - Had to install the...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870579 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870580 -        Dell Optiplex Resourcess CD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870581 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870582 - ...which is one of the CDs delivered with the system unit on 041116.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870583 - ref SDS 87 GQ6W and also ref SDS 87 UP4P                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870585 -  ..
870586 - This is installed on the hard drive, and appears in the Start                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
870587 - Programs menu, but it runs on the CD when the program is called from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870588 - the Start menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870590 -  ..
870591 - After running the program from the Start Programs menu, shown as...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870592 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870593 -        Dell Accessories                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
870594 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870595 -            Dell ResourceCD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
870596 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870597 - ...the program lists a number of systems that can be installed.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870598 - main thing we need are system drivers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870600 -  ..
870601 - There were drivers for...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
870602 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870603 -        1.  Monitor/video                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
870604 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870605 -        2.  Sounds                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
870606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870607 -        3.  Networking.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870609 -  ..
870610 - Installed all three.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870612 -  ..
870613 - Booted computer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
870614 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870615 -        1.  Can't really tell if the video is any better, so don't know                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870616 -            if the driver is active and is not as good as what had been                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870617 -            used, or if the driver was for something else, and so has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870618 -            no impact on c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
870620 -             ..
870621 -        2.  Sound system is definitely running the speakers now.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870623 -             ..
870624 -        3.  Network device is now identified as....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870625 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870626 -                 Broadcom Netxtreme 57xx Gigabit Controller                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
870628 -  ..
870629 - I thought this was sufficient for connecting to the network.  The                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
870630 - system was able to see c13, but when c13 was entered in the run                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870631 - window, we got a diaglog box asking for a User name and password.  It                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870632 - took quite a few false starts to realize the User name and password is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870633 - for c13, which is ....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
870634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870637 - ...the name of the Administrator.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
870639 -  ..
870640 - Password....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
870641 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870644 -  ..
870645 - Once the Username and password were entered, connected c14 to c13 and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870646 - c12.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
870648 -  ..
870649 - Had to set sharing on in properties of each partition drive c - i.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
870651 -  ..
870652 - Was then able to transfer program and work files from c11 to c13 so                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
870653 - that c13 can become tMi new main system, per planning. ref SDS 0 S48P                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
870654 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870655 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870656 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870657 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870658 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
870659 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
8707 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
SDS Medit DOS Configure for Faster Processor Windows XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Performance Slower Faster Processor Virtual Memory Interoperability                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
C14 Performance Slower Faster Processor Virtual Memory Interoperabil                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Performance Sluggish 12 Second Delay Start Extremely Slow Opening Fi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
9206 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
920701 -  ..
920702 - SDS, Medit DOS, Setup with Path                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
920703 - 
920704 - Follow up ref SDS 35 2495, ref SDS 22 2495.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
920705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920706 - Used the network to transfer SDS files on c, d, e, g and h on c13, to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
920707 - c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
920709 -  ..
920710 - Used procedures in the record on 000310 for configuring SDS and Medit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
920711 - to run under XP. ref SDS 15 5972  Configuration is very simple now                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
920712 - with batch files that set up the environment.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
920714 -  ..
920715 - Mouse enabled by setting DOS properties options for QuickEdit and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
920716 - Insert to OFF, using procedures reported on 000310. ref SDS 15 MM7I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
920718 -  ..
920719 - Did not set DOS path in Environment Variables, also, reported on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
920720 - 000310, ref SDS 15 0215, because this is set by application batch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
920721 - files, which is better than chaning the environment variables.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
920723 -  ..
920724 - We have 634K RAM, with both dosx.exe and redir.exe in high memory,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
920725 - which is slightly better than on c13 with Dosx and redir disconnected,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
920726 - because these apps will not load into high memory, reported on 010202.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
920727 - ref SDS 35 DG3J.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
920729 -  ..
920730 - File management with Windows XP introduces a new problem of sorting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
920731 - numeric filenames differently.  This causes files with names                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
920732 - constructed for common grouping to appear out of order.  This was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
920733 - corrected using the Windows registry, per above. ref SDS 0 619F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920734 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920735 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920736 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920738 -       ..
920739 -      Autoexec.nt Disconnect Dosx.exe and Redir.exe to Increase Memory                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
920740 -      
920741 -      Follow up ref SDS 35 DG3J.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
920742 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920743 -      Not necessary to disconnect DOSX and REDIR for this version of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
920744 -      XP, because they are loaded high, so there is nothing to load                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
920745 -      high.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
920747 -                ..
920748 -               i: windows system32 autoexec.nt                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
920749 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920750 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920751 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
920752 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
9208 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Procedure Installation Pkzip Command Line Version                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
Pkzip Installation Procedure for Command Line Version                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
C14 Install PKZIP v 5.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Configure Pkzipc Transfer Only New and Changed Files                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
9606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
960701 -  ..
960702 - Pkzip for SDS Archiving                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
960703 - 
960704 - Follow up ref SDS 84 0U3P, ref SDS 73 KM7U.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
960705 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960706 - Installed Pkzip so it is recorded in the registry.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
960708 -  ..
960709 - Used procedures on 040422. ref SDS 84 925J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
960710 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960711 -        h: 00 28                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960713 -  ..
960714 - Gary tried this other day and had difficulty applying configuration                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
960715 - steps reported on 040422.  Today, I, also, had a problem, but when I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
960716 - used cut and paste to enter the product key, installation went                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
960717 - smoothly.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
960719 -  ..
960720 - There can sometimes be problems with Windows XO prefetch.  It stores                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
960721 - an older version of the program.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
960722 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960723 -     [On 070625 installing XP again to clear performance problems                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
960724 -     encountered problems initially rnning pkzip because earlier                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960725 -     versoin was stored in prefetch. ref SDS A7 IR6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
960727 -  ..
960728 - Running pkzip in the home directory...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
960729 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960730 -     c: sd 01 pkzipc.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
960731 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960732 - ...will load it into the prefetch list, and this seems to solve the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
960733 - problem.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
960734 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960735 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960736 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960737 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
960738 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
9608 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Office 2000 Configure Windows XP C14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Office 2000 Update                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
C14 Office 2000 Configure Windows XP C14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
9905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
990601 -  ..
990602 - MS Office Installation on C12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
990603 - Microsoft Office Word Excel Powerpoint                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
990604 - 
990605 - Follow up ref SDS 35 0785, ref SDS 22 0785                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
990606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990607 - Used instructions on 000518 for the work configuring c12. ref SDS 22                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
990608 - 0785                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
990610 -  ..
990611 - Since we have the DSL connection hooked up, ran the update for MS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
990612 - Office, per the record on 000518. ref SDS 22 0785                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
990613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990614 -                    g:\00\mso\updates\o2ksr1a.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
990615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990616 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990617 -     ...which is a newer update, dated 000519, than the earlier updated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
990618 -     on 000324.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
990620 -  ..
990621 - This program used the DSL connection to download an update file, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
990622 - then executed the file to update all of the Office 2000 programs.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
990623 - Some of the temporary files were put in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
990624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990625 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990626 -      I:\Documents and Settings\Administrator\Local Settings\Temp                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
990627 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990628 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990629 - ...but the downloaded file is not clear where it is.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
990630 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990632 -  ..
990633 - Can update using MS online help, per the record on 000518. ref SDS 22                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
990634 - 5993                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
990635 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990637 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990638 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990639 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
990640 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
9907 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Photoed.Exe Open JPG Files                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Image.exe that comes with W2K Seems Similar to Photoed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A104 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A10501 -  ..
A10502 - Photoed Configured                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A10503 - Microsoft Photo Editor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A10504 - 
A10505 - Follow up ref SDS 35 G3EP.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A10506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A10507 - Applied guidance on 010202. ref SDS 35 G3EP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A10508 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A10509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A10510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A10511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A10512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A106 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Diskeeper, Beyond.Com, 000331                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
Diskkeeper Defragment Program Configure Disk Maintenance on C14 on W                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A404 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A40501 -  ..
A40502 - Defragment Program, Install Diskeeper                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40503 - Diskeeper Installed to Degragment Maintain Hard Disk                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A40504 - 
A40505 - Follow up ref SDS 38 VO4I, ref SDS 35 V73S.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A40506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40507 - On 010205 purchased and installed Diskeeper v6.0 on c13, c12, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40508 - c11. ref SDS 38 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A40510 -  ..
A40511 - The record on 010205 explains problems running NTFS rather than FAT32,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40512 - ref SDS 38 EH8I, which is discussed above. ref SDS 0 CP55                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40514 -  ..
A40515 - Windows XP seems to have a version of Diskeeper under...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A40516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40517 -        Start                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A40518 -          Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40519 -            System Tools                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A40520 -               Diskeeper                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A40522 -  ..
A40523 - Therefore, for now will not install Diskeeper.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A40525 -  ..
A40526 - Turns out for the umpteenth time, the Windows version only works on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A40527 - one drive at at time.  To specify all drives at once, requires                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A40528 - installing Diskeeper.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A40530 -  ..
A40531 - Transferred code from c13....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A40532 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40533 -           H:\00\12\install\esd1002idiskeeperwks6.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A40534 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40535 - ...reported on 010205. ref SDS 38 VO4I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A40537 -  ..
A40538 - After copying entire install directory of files from c13 to c14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40539 - ran...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40540 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40541 -           H:\00\12\setup.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A40543 -  ..
A40544 - Installation can also be made using...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40545 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40546 -           G:\00\diskeeper\install\setup.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
A40548 -  ..
A40549 - This produced a notice saying...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A40550 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40551 -        Issue Description:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
A40552 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40553 -        Diskeeper 6.0 has a known compatibility issue with this version                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40554 -        of Windows. For an update that is compatible with this version                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A40555 -        of Windows, contact Executive Software.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A40557 -         ..
A40558 -        Contact Information:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
A40560 -         ..
A40561 -        Telephone: (818) 771-1600 (North America only)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A40563 -         ..
A40564 -        Executive Software Web site:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A40565 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40566 -             http://www.executivesoftware.com/coverpage.asp                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A40567 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40568 - ...which is the Diskeeeper web site.  There is nothing that expressly                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
A40569 - conveys any relationship to the message on the prior page.  There is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A40570 - notice of special support for Service Pack 2 on XP at this location...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40572 -              ..
A40573 -             http://www.executive.com/products/tipsntricks.asp                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40575 -  ..
A40576 - ...says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A40577 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40578 -        Diskeeper, Networks and Firewalls                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A40580 -         ..
A40581 -        Windows XP Service Pack 2 increases the default security                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40582 -        levels for the Windows firewall, and therefore may cause                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40583 -        installation or communication difficulties when running                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A40584 -        Diskeeper (particularly Diskeeper Administrator Edition) in a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A40585 -        networked environment. Other ("third-party") firewalls may                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40586 -        cause similar issues. For solutions to these issues, please                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A40587 -        indicate which firewall you are using:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A40589 -  ..
A40590 - This does not sound like a problem running Diskkeeper 6.0 on c14.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40592 -  ..
A40593 - Tried to install Diskkeeper.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A40595 -  ..
A40596 - Seems to have worked okay.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A40597 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40598 -    Diskeepper seems about 10 times faster on c14 than on c13 which has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40599 -    a 1.4 GHz processor and 512 MB memory.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
A40600 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40601 -    Does not take even 5 minutes for diskeeper to defragment all                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40602 -    drives and files on c14.  The same task on c13 takes an hour, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A40603 -    on c12 it takes several hours.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A40604 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40606 -  ..
A40607 - Moved the menu to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
A40608 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40609 -    Start                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A40610 -      Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A40611 -        Disk Maintenance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A40612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40614 -             ..
A40615 -            [On 050108 Treesize installed in Start menu under Programs,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A40616 -            Disk Maintenance to sort files and directories on the disk.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
A40617 -            ref SDS A0 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
A40618 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40620 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40621 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40622 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40623 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A40625 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
C14 Install Disk Investigator v 1.1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Disk Investigator Utility For Windows 2000                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
A704 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A70501 -  ..
A70502 - Disk Investigator Enables Restoring Deleted Files                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
A70503 - 
A70504 - Follow up ref SDS 72 0000, ref SDS 71 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A70505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70506 - Install Disk Investigator primarily to restore deleted files.  This                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A70507 - examines a disk at a low lovel in hex and decimal modes.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
A70509 -  ..
A70510 - Install in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
A70511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70512 -                     h: 00 14                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
A70513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70514 - ...per record installing on c13, reported 020502. ref SDS 71 LG7R                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
A70515 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A70520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
A706 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
McAfee Virus Protection                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C14 Install McAfee Virus Scan v 9.0 Not Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
McAfee Fails on C13 Cannot Remove Program Some Components of McAfee                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AA05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AA0601 -  ..
AA0602 - Virus Protection Not Yet Installed McAfee                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AA0603 - McAfee Virus Protection Not Yet Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AA0604 - 
AA0605 - Follow up ref SDS 35 4AYE.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AA0606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0607 - No virus protection at present on c14, because McAfee does not permit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AA0608 - intalling the new program on multiple machines.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0610 -  ..
AA0611 - We can check c14 for viruses by using network from c13.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AA0613 -  ..
AA0614 - This however does not check email for viruses; we need a firewall.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AA0615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0616 -    [On 041205 abandoned McAfee due a variety of technical and business                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AA0617 -    reasons. ref SDS 90 RQ6N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AA0619 -     ..
AA0620 -    [On 041205 firewall and virus protection explained. ref SDS 90 4O9H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AA0622 -     ..
AA0623 -    [On 041205 Ez firewall and virus protection published by Etrust                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AA0624 -    company, tried free trial. ref SDS 90 B15M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
AA0626 -     ..
AA0627 -    [On 041213 had to install operating system again, lost free trial                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
AA0628 -    installation of Ez virus protection trial program. ref SDS 94 4AYE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
AA0630 -     ..
AA0631 -    [On 041223 Pc-cillin virus protection by Trend Micro purchased at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
AA0632 -    Fry's and installed on c14. ref SDS 97 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
AA0633 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0635 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0637 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA0638 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AA07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Spyware Prevent Acess Computer Avoid Popup Advertisements Protect Co                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Install McAfee Virus Scan v 9.0 Not Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
Messenger Service Mechanism Used for Popup Advertisements Disconnect                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AE05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AE0601 -  ..
AE0602 - Messenger Micosoft Disconnect Spyware Protection Adaware                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AE0603 - Micosoft Messenger Disconnect Spyware Protection Adaware                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AE0604 - Spyware Protection Adaware Disconnect Micosoft Messenger                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AE0605 - 
AE0606 - Follow up ref SDS 80 0000, ref SDS 79 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AE0607 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0608 - Since C13 was configured on 010202, another class of security software                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AE0609 - has evolved to protect against "spyware."                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AE0611 -  ..
AE0612 - Spyware is defined in the record...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
AE0613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0614 -        Comprehensively scan memory, registry, hard, removable and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AE0615 -        optical drives for known datamining, aggressive advertising,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
AE0616 -        and tracking components to protect your privacy,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AE0617 -        confidentiality, and security by preventing access to a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
AE0618 -        computer while using the Internet.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AE0620 -  ..
AE0621 - On 030213 information showed that Microsoft Messenger Service is a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AE0622 - path into the computer through the operating system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
AE0624 -  ..
AE0625 - Applied instructions to disconnect Messenger Service. ref SDS 80 4R9M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
AE0627 -  ..
AE0628 - Properties for Messenger Services shows it is disabled.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AE0630 -  ..
AE0631 - Decided not to install Adaware because after following guidance on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AE0632 - 030213 to disconnect Messenger Services that is part of Windows 2000,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AE0633 - there have been no further instances of popups on c13.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AE0634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0635 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0637 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0638 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE0639 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AE07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Wsftp Transfer SDS Records Files SDS Interent Website Welchco Com Vi                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Setup Parameters with Host Server Name and Password                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AH04 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AH0501 -  ..
AH0502 - WSFTPRO FTP Installed for Communication Metrics Upload to Web                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
AH0503 - FTP WSFTPRO Installed for Communication Metrics Upload to Web                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
AH0504 - 
AH0505 - Follow up ref SDS 35 4945, ref SDS 22 4945.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AH0506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0507 - To upload files to the web, need to install FTP capability using                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AH0508 - wsftpro.  This requires three (3) steps; initially install version 5,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AH0509 - that is pre 1998.  Then upgrade version 5 to version 6, and then                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AH0510 - upgrde version 6 to 6.05.  This version provides efficient transfer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
AH0511 - and in includes a ws_ftp.log file we need to manage and maintain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AH0512 - transfers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AH0514 -  ..
AH0515 - Instructions are in the record on 010202. ref SDS 35 6A8M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0516 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0518 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH0520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AH06 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Exabyte 10 GB Tape Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
Jazjet SCSI Driver for Jazjet SCSI Controller W2K Device Manager Call                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
JazJet PCI Ultra Card for Exabyte Mammoth LT Tape Drive W2K Device Ma                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AP05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AP0601 -  ..
AP0602 - SCSI Controller Switched from C11 to C13                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AP0603 - Tape Drive Exabyte Transferred from C11 to C13                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0604 - 
AP0605 - Follow up ref SDS 35 K2FR, ref SDS 25 3289.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AP0606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0607 - Will keep tape drive in c13 with the jazz jet scsii controller for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AP0608 - awhile.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AP0609 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0610 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0611 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0612 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP0613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AP07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Novaback Tape Drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AQ03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AQ0401 -  ..
AQ0402 - Novaback Tape Drive Software                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AQ0403 - 
AQ0404 - Follow up ref SDS 35 V8RW, ref SDS 27 0001.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AQ0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0406 - Will keep tape drive in c13 with the jazz jet scsii controller for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AQ0407 - awhile.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AQ0408 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0412 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ0413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AQ05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Visio, V 4.0 SN:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AS03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AS0401 -  ..
AS0402 - Visio Organization Chart Program                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AS0403 - 
AS0404 - Follow up ref SDS 35 NT6W, ref SDS 24 4032.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AS0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AS0406 - Viso installed using instructions on 010202.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
AS0407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AS0408 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AS0409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AS0410 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AS05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
MS Project for W95                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
CPU #13, MS W2K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AU04 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AU0501 -  ..
AU0502 - MS Project CPM Program                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AU0503 - 
AU0504 - Follow up ref SDS 35 1TSW.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AU0505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AU0506 - Used instructions in the record on 000620 to install MS Project,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AU0507 - ref SDS 24 7918, with guidance from work configuring c13 on 010202.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AU0508 - ref SDS 35 1TSW.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AU0509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AU0510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AU0511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AU0512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AU06 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Acrobat 5.1, Adobe PDF Format                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AV03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AV0401 -  ..
AV0402 - Acrobat Adobe PDF File Create and Read                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AV0403 - 
AV0404 - Used instructions in the record on 021220. ref SDS 77 7SRY                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AV0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0406 - Installation directory on....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AV0407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0408 -        g: 00 acrobat                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
AV0409 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0410 - ...shows three versions available.  Installed version 6.0....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AV0411 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0412 -        g: 00 acrobat adberd60_enu_full.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AV0413 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0414 - ...and installed in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AV0415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0416 -        h: 00 38                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0418 -  ..
AV0419 - Updated the program using instructions on 000617. ref SDS 23 HP6L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AV0421 -  ..
AV0422 - Actually updating Acrobat is unnecessary, because when the program                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AV0423 - runs, it checks for an upated version and notfifies users to update at                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AV0424 - that time.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AV0425 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0426 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV0427 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AV05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Regclean Checks Windows Registry and Fixes Corrupted Entrie   010305                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 Regclean Showed Errors Even though XP Newly Installed Therefore                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
C14 Replace Regclean to Maintain Windows XP Registry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AX05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AX0601 -  ..
AX0602 - Regscrubxp Install to Maintain Windows Registry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AX0603 - 
AX0605 -  ..
AX0606 - We have been using regclean.exe to examine the W2K registry, discover                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0607 - and fix errors.  It was installed on c11 on 010317. ref SDS 60 MJY6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AX0608 - On 020502  Regclean was installed on c13. ref SDS 69 A73S                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0609 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0610 -                 h: 00 24 regclean.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0612 -  ..
AX0613 - Copied the version from c13.  Running regclean produced consecutive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
AX0614 - errors, so downloaded a current version from.....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AX0615 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0616 -              http://windows.about.com/library/regclean.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
AX0617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0618 - ...reported in an article at....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AX0619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0620 -              http://windows.about.com/od/registry/l/aa000604b.htm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0622 -  ..
AX0623 - Ran this version.  It is reporting consecutive errors, similar to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0624 - record of use on c13 the past year or so.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
AX0626 -  ..
AX0627 - This suggests the version of regclean I have may not be compatible                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AX0628 - with either w2k or XP.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AX0630 -  ..
AX0631 - Downloaded an alternate program version 3.2.....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
AX0632 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0633 -                        regscrubxp.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0635 -  ..
AX0636 - Obtained from....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AX0637 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0638 -    http://www.sofotex.com/cgi-bin/ls/page.cgi?page=download&link=7528                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AX0640 -  ..
AX0641 - Description....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0642 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0643 -    Safely cleans junk out of the Windows 2000/XP system registry.  All                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
AX0644 -    changes made to the registry are fully restorable to it's original                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0645 -    condition. You can make an exclusion list of registry entries that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0646 -    RegScrubXP will not display as problems. You can sift through a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AX0647 -    list of file extensions, company names, "run upon startup"                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
AX0648 -    programs, Internet Explorer history, and uninstall programs to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
AX0649 -    delete what you think is junk. Tweak the registry with the easy to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
AX0650 -    use tweaker! Additional Tips & Tweaks help file with dozens of XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
AX0651 -    tweaks!                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
AX0653 -  ..
AX0654 - Put installation setup code in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AX0655 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0656 -                 g: 00 regscrub                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
AX0658 -  ..
AX0659 - Installed to......................                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
AX0660 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0661 -                 h: 00 25 regscrubxp.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
AX0662 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0663 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0664 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0665 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX0666 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
AX07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
C14 Performance Increased by Reducing Indexing Drives                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Performance Slow Sluggish Right Click on Desktop Takes 5 Nearly 10 S                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Performance Slow Scrolling Files in SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B40601 -  ..
B40602 - Performance Increased by Reducing Indexing Drives                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40603 - XP Responsiveness Delayed by Indexing Solved by Disconnecting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
B40604 - Indexing Files Service Disconnected on SDS Data Base Drives                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B40605 - 
B40606 - Have noticed delays in program responsiveness the past few hours,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40607 - particularly closing sessions of SDS, or closing the Subject Index,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B40608 - and summarized above describing Performance Problems. ref SDS 0 MV5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
B40610 -  ..
B40611 - Regscrubxp has a file on adjusting default parameters of the XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40612 - operating system....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
B40613 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40614 -                 h: 00 25 xp tips & tweeks.chm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40616 -  ..
B40617 - There is a section that says....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
B40618 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40619 -        Turn Off Indexing to Speed Up XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
B40621 -         ..
B40622 -        Windows XP keeps a record of all files on the hard disk so when                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B40623 -        you do a search on the hard drive it is faster.  There is a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40624 -        downside to this and because the computer has to index all                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40625 -        files, it will slow down normal file commands like open, close,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B40626 -        etc.  If you do not do a whole lot of searches on your hard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40627 -        drive then you may want to turn this feature off:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
B40629 -  ..
B40630 - Indexing may account for sluggishness reported today, per above.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
B40631 - ref SDS 0 NG8O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
B40632 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40634 -  ..
B40635 - Turn Off Indexing... continues...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40637 -        Open My Computer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
B40638 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40639 -           Right-click your hard drive icon and select Properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40641 -             ..
B40642 -           At the bottom of the window you'll see "Allow indexing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40643 -            service to index this disk for faster searches," uncheck                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B40644 -            this and click ok.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B40646 -             ..
B40647 -           A new window will pop up and select Apply to all folders                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B40648 -            and subfolders.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B40650 -         ..
B40651 -        It will take a minute or two for the changes  to take affect                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B40652 -        but then you should enjoy slightly faster performance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B40653 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40655 -  ..
B40656 - The benefits of indexing occur when doing full file searches, and when                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B40657 - looking for particular files, using the Windoes XP search feature.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40658 - This form of search is done maybe 4 or 5 times a month.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
B40660 -  ..
B40661 - SDS searches operating on directories that are guided by the file                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40662 - allocation table or other file management system, and so the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B40663 - supplemental indexing that XP performs is not needed.  In other words,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B40664 - the SDS design makes finding information fast.  The newer computers                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B40665 - with faster hardware improves this further, even without indexing.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B40667 -  ..
B40668 - Applied these instrucations to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B40669 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40670 -         c                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B40671 -         d                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B40672 -         e                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B40673 -         f                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B40674 -         h                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B40675 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40676 - ...because these do operations on SDS files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B40677 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40678 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40679 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B40680 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B407 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Disable Paging Executive Improve Memory Performance Responsiveness B                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B603 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B60401 -  ..
B60402 - Disable Paging Executive Improve Memory Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
B60403 - 
B60404 - C14 has 1 GB of RAM, and this may cause slower performance, per above.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B60405 - ref SDS 0 VB6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
B60407 -  ..
B60408 - There is a website...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B60410 -             ..
B60411 -            http://www.techbargains.com/hottips/hottip12/index.cfm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B60412 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60413 - ...that says in part...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
B60415 -  ..
B60416 - There are 3 tweaks you can make to change how XP uses memory.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B60418 -  ..
B60419 - Open Regedit and Find                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B60421 -  ..
B60422 - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
B60423 - Manager\Memory Management\                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B60425 -  ..
B60426 - Disable Paging Executive:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B60428 -  ..
B60429 - XP pages data from RAM memory to the hard drive. We can stop this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B60430 - happening and keep more data in RAM, resulting in better performance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B60431 - Users with a large amount of RAM (256MB+) should use this setting.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B60432 - The setting we change to disable the 'Paging Executive', is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
B60433 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60434 -      DisablePagingExecutive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B60436 -  ..
B60437 - Changing the value of this key from 0 to 1 will de-activate memory                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B60438 - paging                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B60440 -  ..
B60441 - Did this.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B60442 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60443 -        [On 041210 work was performed reported here caused OS to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B60444 -        fail, called Dell to fix failed registry. ref SDS 91 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B60445 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60446 -        [On 041213 research indicates this change to the registry did                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
B60447 -        not cause problems on 041210; did not make this change to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
B60448 -        reinstall c14, because testing seems to show it is unnecessary,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B60449 -        i.e., does not increase performance. ref SDS 94 UL7J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
B60450 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60451 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B60452 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
1 GB Memory Improve Performance Responsiveness Because C14 Has 1 GB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Large System Cache for 1 GB RAM Boost Performance Improve Performanc                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B804 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B80501 -  ..
B80502 - Large System Cache for 1 GB RAM Boost Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B80503 - 
B80504 - In the same registry key, per above. ref SDS 0 TS97...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B80505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80506 - Changing the value of the key LargeSystemCache from 0 to 1 will tell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
B80507 - XP to allocate all but 4MB of system memory to the file system cache,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B80508 - allowing the XP Kernel to run in memory. The 4MB of memory left is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
B80509 - used for disk caching, if more is needed, XP allocates more.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B80510 - Generally, this tweak improves performance by a fair bit but can, in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
B80511 - some intensive applications, degrade performance. As with the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
B80512 - previous tweak, you should have at least 256MB of RAM before                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
B80513 - attempting to enable LargeSystemCache.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
B80515 -  ..
B80516 - Did this.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B80517 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80518 -        [On 041210 work was performed reported here caused OS to fail,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B80519 -        called Dell to fix failed registry. ref SDS 91 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
B80520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80521 -        [On 041213 did not make this change because it causes boot                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B80522 -        failure. ref SDS 94 5U4L                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B80523 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80524 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80526 -  ..
B80527 - Input/Output Performance Did Not Implement                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
B80528 - 
B80529 - This improves performance of large file transfers. If this entry does                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B80530 - not appear in the registry, you will have to create a REG_DWORD value                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
B80531 - called IoPageLockLimit. The data for this value is in number of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80532 - bytes, and defaults to Zero which equates to 512KB on machines that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B80533 - have the value. Most people using this tweak have found maximum                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80534 - performance in the 8 to 16 megabyte range, so you will have to play                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B80535 - around with the value to find the best performance. The value is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
B80536 - measured in bytes, so if you want, 12MB allocated, it's 12 * 1024 *                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B80537 - 1024, or 12582912. As with all these memory tweaks, you should only                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
B80538 - use this if you have 256MB or more of RAM.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
B80540 -  ..
B80541 - Decided for now to defer.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
B80542 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80543 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80544 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80545 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B80546 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
B806 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Startup Menu Autostart Menu Msconfig Remove Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BC03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BC0401 -  ..
BC0402 - Start Menu Autostart Menu Msconfig Remove Programs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BC0403 - Autostart Menu Msconfig Remove Programs in Start Menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BC0404 - 
BC0405 - Ms Office disconnected by...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
BC0406 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0407 -        Start                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
BC0408 -           Run                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BC0409 -             msconfig                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BC0410 -                Startup                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BC0411 -                   Microsoft Office                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BC0413 -  ..
BC0414 - Disable.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BC0415 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0416 -     [On 041119 Dell Support explained how to unplug entries in Start                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BC0417 -     Program Startup. ref SDS 88 2V7F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BC0419 -      ..
BC0420 -     [On 041213 did not implement this for reinstall. ref SDS 94 OL4K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BC0421 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0422 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0423 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0424 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0425 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC0426 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BC05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
C14 Last Access Update Disabled Improve Program Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
Performance Slow Sluggish Right Click on Desktop Takes 5 Nearly 10 S                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
Performance Slow Scrolling Files in SDS                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BJ05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BJ0601 -  ..
BJ0602 - Last Access Update Disabled Improve Program Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BJ0603 - File Use Posting File Allocation Table Last Use Delays Using Files                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BJ0604 - 
BJ0605 - This is a performance problem, listed above. ref SDS 0 MV5F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BJ0606 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0607 - RegScrub has a menu tab option for Misc that says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BJ0608 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0609 -    Disable Last Access Update in NT File System (NTFS)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BJ0611 -     ..
BJ0612 -    Click the Modify button to disable last access update, or click                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BJ0613 -    the Restore Deault button to enable it.  By default NTFS updates                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BJ0614 -    the date and time stamp of the last access on directories whenever                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BJ0615 -    it traverses the directory.  For a large NTFS volume, this update                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BJ0616 -    process can slow performance.  By disabling this option, NTFS will                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BJ0617 -    not record the last time a file was accessed.  This can speed up                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BJ0618 -    disk operations if applications are written to access many smal                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BJ0619 -    files very frequently as is found in many pseudo data base                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BJ0620 -    applications (Modification time stamps will still be made).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BJ0621 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0622 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0623 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0625 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ0626 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BJ07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Menu Delays Eliminate Video Adjustments Increase Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Video Adjustments Increase Performance Eliminate Menu Delays                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BP04 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0501 -  ..
BP0502 - Menus XP Increase Responsiveness Video Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0503 - Video Adjustments Increase Performance Properties File Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BP0504 - 
BP0505 - Regscrubxp has a file on adjusting default parameters of the XP                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0506 - operating system....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BP0507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0508 -                 h: 00 25 xp tips & tweeks.chm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BP0510 -  ..
BP0511 - There is a section that says....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
BP0512 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0513 -        Performance Increase Through My Computer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0515 -        Easy enough tweak to usually find out about it on your own,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BP0516 -        but still, some of us still don't find it right away.  So here                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0517 -        it is:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0519 -         ..
BP0520 -        Start > right-click on My Computer and select Properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0521 -        Click on the "Advanced" tab.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0522 -        See the "Performance" section? Click "Settings".                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
BP0523 -        Disable the following:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0524 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0525 -            Annimate windows when minimizing or maximizing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BP0526 -            Fade or slide menus into view                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BP0527 -            Fade or slide ToolTips into view                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BP0528 -            Fade out menu items after clicking                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0529 -            Show Shadows under menus                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0530 -            Show Shadows under mouse pointer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BP0531 -            Slide open combo boxes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BP0532 -            Slide taskbar buttons                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
BP0533 -            Use a background image for each folder type                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BP0534 -            Use common tasks in folders                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BP0536 -  ..
BP0537 - After making these changes the desktop scheme changed,  The color was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0538 - changed to blue, and when the desktop color was changed, the menu and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0539 - task bar colors also changed from Windows Classic to Windows XP.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
BP0541 -  ..
BP0542 - I removed all of the changes, but this did not restore the original                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0543 - configuration.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BP0545 -  ..
BP0546 - The original configuration was restored as follows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0547 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0548 -    Open desktop properties by  right click on clear space.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BP0549 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0550 -        Properties select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BP0551 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0552 -        Themes select                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BP0553 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0554 -            Windows Classic (select again)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BP0556 -         ..
BP0557 -        Desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BP0558 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0559 -            Color select this again.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0561 -         ..
BP0562 -        Okay, set selections.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
BP0564 -     ..
BP0565 -    File Management open                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
BP0566 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0567 -        Tools                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
BP0568 -        General                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BP0569 -           Use Windows classic folders                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0570 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0571 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0573 -  ..
BP0574 - Menu Delay Shortening to Speed Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BP0575 - 
BP0576 - When right click on desktop to open Display Properties, there                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0577 - is a 5 - 10 second delay before the menu opens on the screen.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BP0579 -  ..
BP0580 - The source at....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BP0581 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0582 -            http://www.techbargains.com/hottips/hottip12/index.cfm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
BP0583 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0584 - ...says in part...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BP0585 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0586 -    You can shorten the delay when menus open up by using Regedit to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0587 -    edit:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BP0588 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0589 -       HKEY_CURRENT_USER/Control Panel/Desktop/MenuShowDelay                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BP0591 -     ..
BP0592 -    By default, the value is 400, but changing it to a smaller value,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BP0593 -    such as 100, will speed it up.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BP0595 -  ..
BP0596 - Did this.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BP0598 -  ..
BP0599 - The default for c14 is 200.  Tried changing to 100.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BP0601 -  ..
BP0602 - Seems to improve responsiveness of menus.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BP0604 -  ..
BP0605 - Actually, the real problem is SDS.  When this is opened and active, it                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BP0606 - takes all of the processor time, and so a right click on the desktop                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BP0607 - takes time for the processing to recognized that SDS is no longer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BP0608 - active, and switch to the other process, in this case opening the menu                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BP0609 - for the desktop properties.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BP0610 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0611 -     [On 041213 did not implemente on reinstall. ref SDS 94 VP5N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BP0613 -      ..
BP0614 -     [On 050204 did not make changes on reinstall again. ref SDS A4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
BP0615 -     VP5N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
BP0616 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0617 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0618 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0619 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0620 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0621 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0622 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0623 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP0624 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BP07 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Prefetch Windows XP New System Slows Performance Manually Maintain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BV03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BV0401 -  ..
BV0402 - Prefetch Windows XP New System Slows Performance Manually Maintain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BV0403 - 
BV0404 - Guidance from Regscrub Tips says...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BV0406 -         ..
BV0407 -        Clean Your Prefetch to Improve Performance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
BV0409 -         ..
BV0410 -        This is a unique technique for WinXP.  We know that it is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
BV0411 -        necessary to scrub registry and TEMP files for Win9X/ME/2000                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BV0412 -        periodically.  Prefetch is a new and very useful technique in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BV0413 -        Windows XP.  However, after using XP some time, the prefetch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BV0414 -        directory can get full of junk and obsolete links in the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0415 -        Prefetch catalog, which can slow down your computer                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BV0416 -        noticeably.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BV0418 -         ..
BV0419 -        Open C(system drive):/windows/prefetch, delete those junk and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BV0420 -        obsolete files, reboot.  It is recommended that you do this                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BV0421 -        every month.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
BV0423 -  ..
BV0424 - Evidently, this is checked before the system checks the disk.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BV0425 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0426 -            [On 041213 modified c: sd 01 25a.bat to empty prefecth once                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BV0427 -            a day, when SDS is launched. ref SDS 94 X34I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BV0428 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0429 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0430 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0431 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV0432 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BV05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Clean Disk Maintenance C14 Install                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
BY03 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
BY0401 -  ..
BY0402 - Clean Disk Maintenance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
BY0403 - 
BY0404 - Follow up ref SDS 69 D73S, ref SDS 56 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
BY0405 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0406 - This was purchased on 020502 to maintain the hard disk by removing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
BY0407 - temporary files that accumulate in a lot of directories. ref SDS 71                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
BY0408 - GB6J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
BY0410 -  ..
BY0411 - Actually, this program was never fully installed on c13 due to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
BY0412 - problems downloading. ref SDS 71 0I44                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BY0414 -  ..
BY0415 - There is another program in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0416 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0417 -        h: 00 22                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0418 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0419 - ...that was installed on 010305. ref SDS 56 GO74                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BY0421 -  ..
BY0422 - Instructions, including entering the user name and password, are, also                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
BY0423 - listed on 010305. ref SDS 56 AB3H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
BY0425 -  ..
BY0426 - The record on 020416 lists guidance on configuration. ref SDS 69 E891                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
BY0427 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0428 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0429 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY0430 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
BY05 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

SUBJECTS
Netscape, 4.7 W98                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
User Profile Manager                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C14 in Concord Installed Netscape 7                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
C105 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
C10601 -  ..
C10602 - Netscape Configured with User Profile Manager for Millie                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
C10603 - 
C10604 - Follow up ref SDS 35 6180, ref SDS 11 2052.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
C10605 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10606 - Netscape 4.73 is installed based on experience trying Netscape 7.0,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
C10607 - reported on 021115. ref SDS 75 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
C10609 -  ..
C10610 - The directory can be copied from another computer....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C10611 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10612 -        h: 00 07                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10614 -  ..
C10615 - The same files and directories for Millie's and Rod's email are in....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
C10616 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10617 -        g: 00 netscape 47                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
C10618 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10619 -    [On 070123 switched from Netscape to Mozilla Thunderbird for email,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
C10620 -    which is a new name for Netscape; but the program is also different                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
C10621 -    for configuration, but is simple by using prior installatoins as a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C10622 -    template. ref SDS A6 YO3H                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C10624 -     ..
C10625 -    [On 070704 changed Mozilla Thunderbird email settings for the email                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
C10626 -    provider. ref SDS A8 5S6O                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C10628 -     ..
C10629 -    [On 070730 installed Mozilla Firefox for alternate browser.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C10630 -    ref SDS A9 8P4Y                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
C10632 -  ..
C10633 - This directory contains a program...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
C10634 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10635 -                       cc32d473.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
C10636 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10637 - ...which installs Netscape 4.73, and sets up everything correctly                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
C10638 - when it is installed over the existing files copied into....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
C10639 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10640 -            h: 00 07                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
C10641 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10642 -    1.  Don't install Realplayer and don't use AOL messenger                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
C10644 -         ..
C10645 -    2.  Don't select file extensions....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
C10646 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10647 -            Hypertext Markup Language HTML                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
C10648 -            JPEG Image                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
C10649 -            GIF Image                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
C10650 -            JavaScript source File                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
C10652 -         ..
C10653 -    3.  Don't make Netscape default browser.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
C10655 -         ..
C10660 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10661 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10662 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10663 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10664 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10665 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C10666 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
C107 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
C108 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Distribution. . . . See "CONTACTS"