CONTACTS 

SUBJECTS
Download Adaware and Installed
Advertisements Popup on the Computer Screen Download Adaware to Remov
Popup Advertisements on the Computer Screen Download Adaware to Remov
Adaware Virus Protection Against Popup Advertisements
Reference File Update
Reference File Not Available from Vendor Lavasoft
Popup Advertisements Continue to Appear After Running Adaware
Reference Obtain from Lavasoft to Clear Popup Advertisements

1110 -
1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 2 0000, ref SDS 1 0000.
111202 -
111203 - Received an email from Adaware answering our letter yesterday, and
111204 - saying to get a response to our question by clicking on a link in the
111205 - letter.
111207 -  ..
111208 - I clicked the link, and nothing happened.  The system looked for the
111209 - address on the Internet and eventually timed out.
111211 -  ..
111212 - I opened the Lavasoft Internet location and logged in.
111214 -  ..
111215 - There is a feature of some kine for hunting through new letters.
111216 - Examined four (4) separate pages.  At the bottom of the 4th page of
111217 - new letters, was a listing that sounded like a response to the letter
111218 - submitted yesterday.
111220 -  ..
111221 - I was able to open the letter and it says....
111222 -
111223 -      Posted:   Feb 9 2003, 07:56 AM
111224 -
111225 -
111226 -      Hello and welcome, Rod Welch.
111228 -       ..
111229 -      There is no more Reffile.awr in Ad-Aware 6 - if you
111230 -      are still using version 5, it'd be a good idea to
111231 -      uninstall it and afterwards install version 6.
111233 -       ..
111234 -      You can get Ad-Aware 6 at the Lavasoft Homepage.
111235 -
111236 -           http://www.lavasoft.de/
111238 -       ..
111239 -      The new Version has a integrated RefUpdate for
111240 -      updating Reffiles - no need to manually download
111241 -      anything anymore.
111243 -       ..
111244 -      Herumutsu
111246 -  ..
111247 - I clicked on the link to the Lavasoft home page in Herumutsu's
111248 - letter, and then clicked on the link shown in the left margin for
111249 - Support Downloads, and was taken to.....
111250 -
111251 -
111252 -       http://www.lavasoft.de/support/download/
111253 -
111255 -  ..
111256 - At the bottom of this page is a list of 10 other locations for
111257 - downloading Adaware version 6.0.
111259 -  ..
111260 - I clicked on the first choice.....
111261 -
111262 -
111263 -       http://www.majorgeeks.com/article.php?sid=506&cat=31
111264 -
111265 -
111266 - ...and an Internet location opened for....
111267 -
111269 -                   ..
111270 -                  Spyware Tools  Adaware 6.0 Build 0162
111272 -       ..
111273 -      Ad-aware is an award winning, free multi adware removal utility,
111274 -      that scans your memory, registry and hard drives for known adware
111275 -      components and lets you remove them safely.
111277 -       ..
111278 -      Ad-aware Standard Edition is THE award winning, free*,
111279 -      multicomponent detection and removal utility that has
111280 -      consistently lead the industry in safety, user satisfaction,
111281 -      support and reliability.
111283 -       ..
111284 -      With its ability to comprehensively scan your memory, registry,
111285 -      hard, removable and optical drives for known datamining,
111286 -      aggressive advertising, and tracking components, Ad-aware will
111287 -      provide the user with the confidence to surf the Internet knowing
111288 -      that their privacy will remain intact. Let Ad-aware protect your
111289 -      privacy.
111291 -       ..
111292 -      We provide you with the most thorough and efficient product to
111293 -      detect and remove the worst that the Internet and
111294 -      shareware/freeware have to offer.
111296 -       ..
111297 -      Our reference database is updated and tested regularly.  Added
111298 -      staffing and better editing tools have allowed us to
111299 -      substantially increase our research and developmental
111300 -      productivity.  This means that users will enjoy an increase in
111301 -      the number of updates and can be assured that any new discoveries
111302 -      will be added quickly. Our dedicated Staff has been drawn from
111303 -      the privacy and security communities where they have gained years
111304 -      of valuable experience which has been incorporated into our
111305 -      software. The all new and vastly improved User Interface allows
111306 -      the flexibility and control that were only dreamed of in previous
111307 -      versions. This includes user defined file sizes (essential for
111308 -      those who store large files such as MP3's or digital photo and
111309 -      video) allowing for faster scanning through the exclusion of
111310 -      files that are known to be clean.
111312 -       ..
111313 -      The user now has complete control over WHAT is scanned on their
111314 -      computer; from a total system scan down to a single folder.
111316 -       ..
111317 -      Improved safety, included automatic quarantine and recycle bin
111318 -      storage of removed components allows for simple restoration
111319 -      procedures. An all new backup archive viewer that allows the user
111320 -      to quickly and easily review components that have been removed
111321 -      and stored for future restoration.
111323 -       ..
111324 -      All new and integrated reference file updating capability that
111325 -      will include the ability to search for new reference files
111326 -      automatically when Ad-aware is started.
111327 -
111329 -  ..
111330 - About half down the page is a listing for....
111331 -
111332 -     Download from:
111333 -
111334 -        Author
111335 -        Planet Mirror
111336 -        BTN
111338 -  ..
111339 - I clicked on Author...
111340 -
111341 -       http://www.majorgeeks.com/getfile.php?file=506&site=1
111342 -
111343 - ...which opened a page for downloads that also opened a download
111344 - session asking for the directory on the local computer to download the
111345 - program file.  Put the installation program for the new version of
111346 - Adaware in...
111347 -
111349 -                      ..
111350 -                     g: 00 adaware aaw6.exe
111351 -
111353 -  ..
111354 - Since Adaware 5.83 installed on 030130, ref SDS 1 R57R, is no longer
111355 - supported, decided to remove the installation.
111357 -  ..
111358 - Ran the installation program and installed adaware in...
111359 -
111360 -
111361 -                     h: 00 27
111362 -
111363 -
111364 - ...to align with work on 030130. ref SDS 1 UJ3G
111366 -  ..
111367 - Put adaware software in the Disk Maintenance menu directory.
111369 -  ..
111370 - Opened Help.....
111371 -
111372 -      The lower box shows the initialization status. you will see
111373 -      either...
111374 -
111375 -          "Status ok - Ad-aware initialized" - Ad-aware launched and
111376 -          the reffile was loaded ok
111378 -           ..
111379 -          "Warning! Reference file not found or corrupted!" - The
111380 -          reference could not be loaded
111382 -           ..
111383 -          "Warning! Your Reference file is outdated!" - A newer
111384 -          referencefile is available then currently installed
111386 -       ..
111387 -      If you get a warning, please download a new reference file using
111388 -      the "Check for updates now" link.
111390 -       ..
111391 -      Click to open the Webupdate module to check for a new reference
111392 -      file update.
111393 -
111395 -  ..
111396 - After all of this, we ran adaware and it showed no new components
111397 - found following the last time we ran adaware v 5.83 on 030130.
111399 -  ..
111400 - This conflicts with our experience continuing to get popup
111401 - advertisements.  About 20 minutes after running Adaware version 6.0
111402 - we received the following popup message.....
111403 -
111404 -
111405 -      Message from ADVERTISER to CUSTOMER on 2/10/2003 9:33:33 AM
111407 -       ..
111408 -      WARNING YOUR MESSENGER SERVICE IS WIDE OPEN TO THE ENTIRE
111409 -      INTERNET
111411 -       ..
111412 -      Did you know this means that your computer is WIDE OPEN to POP-UP
111413 -      messages LIKE THESE?
111415 -       ..
111416 -      Did you know that this is a SECURITY RISK?
111418 -       ..
111419 -      Most POP-UP BLOCKERS CANNOT SECURE YOUR SYSTEM and STOP THESE
111420 -      POP-UPS! For a POP-UP BLOCKER THAT IS 100% GUARANTEED TO WORK
111421 -      please visit http://www.MESSENGBLOCKER.com
111423 -       ..
111424 -      WARNING YOUR MESSENGER SERVICE IS WIDE OPEN TO THE ENTIRE
111425 -      INTERNET
111427 -       ..
111428 -      Clicking "OK" will CLOSE THIS WINDOW and YOU WILL FOREVER LOSE
111429 -      YOUR CHANCE TO STOP POP-UPS!
111431 -       ..
111432 -      Please retain the above web address to find out more information
111433 -      on how to SECURE YOUR COMPUTER and TAKE BACK YOUR INTERNET
111434 -      CONNECTION TODAY!
111436 -       ..
111437 -      If you want YOUR messages to reach millions of people worldwide
111438 -      directly, just as this message reached you visit
111439 -      http://www.geocities.com/adcasterxtreme
111440 -
111441 -
111442 -                             OK
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