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1...What would be the basis to "ignore" something in the list?
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SUBJECTS
Download Adaware and Installed
Advertisements Popup on the Computer Screen Download Adaware to Remov
Popup Advertisements on the Computer Screen Download Adaware to Remov
Adaware Virus Protection Against Popup Advertisements
Reference File Update
Reference File Not Available from Vendor Lavasoft
Popup Advertisements Continue to Appear After Running Adaware
Reference Obtain from Lavasoft to Clear Popup Advertisements
Popup Advertisements Messenger Service in Windows
Messenger Service Mechanism Used for Popup Advertisements
1312 -
1312 - ..
1313 - Summary/Objective
1314 -
131401 - Follow up ref SDS 3 0000. ref SDS 2 0000.
131402 -
131403 - Received ref DRT 1 0001 from Melanie Boston at Lavasoft with
131404 - instructions for solving problem of failed suppression for popup
131405 - advertisements after installing the newest version of Adaware, as
131406 - reported on 030209. ref SDS 3 W967
131408 - ..
131409 - Melanie responds to a copy of a letter to Morris, which is attached to
131410 - the letter sent to Cheryl at lavasoft, ref DRT 1 0003, and reports the
131411 - initial version 5.83 found popup advertisements components, reported
131412 - in the record on 030130. ref SDS 1 XK8K Cheryl forwarded the letter
131413 - explaining the problem to Melanie for response. ref DRT 1 0002
131415 - ..
131416 - Melanie says...
131417 -
131418 - Using the Messenger Service anyone in the world can send pop up
131419 - messages to your computer, you can disable the Messenger service.
131420 - Its easy to reverse at a later time. ref DRT 1 FR7F
131422 - ..
131423 - For Windows 2000 and XP, ref DRT 1 OR7K
131424 -
131425 - • Go to start and click Run
131426 - • Type services.msc
131427 - • Double-click on Messenger.
131428 - • In the Messenger Properties window, select Stop, then
131429 - choose Disable as the Startup Type.
131430 - • Click OK.
131431 -
131433 - ..
131434 - Used these instructions and seemed to have disabled the Messanger
131435 - Services.
131436 -
131438 - ..
1315 -
1316 -
1317 - 2234
1318 -
131801 - Received a second letter ref DRT 2 0001 from Melanie saying...
131802 -
131803 - 1. I should rephrase the statement;
131804 -
131805 - "The popup is caused by a Windows system file."
131807 - ..
131808 - The popup isn't 'caused' by a Windows file. The sender of the
131809 - popup is exploiting the Windows file.
131811 - ..
131812 - 2. I thought you might like these basic settings;
131814 - ..
131815 - 3. Ad-aware Basic settings/configuration;
131816 -
131817 - When you start Ad-aware 6 the first time, no sections to scan
131818 - are specified.
131820 - ..
131821 - 4. For the first scan, you should select "Use default scanning
131822 - options", which we will set up now. We will scan all of drive C
131823 - with this configuration.
131825 - ..
131826 - 5. Open Ad-aware,
131828 - ..
131829 - Click the "Settings" (looks like a wheel or cog) quick launch
131830 - button at the top right to display the "Settings" main menu.
131832 - ..
131833 - Select the "General" button on the left to display the general
131834 - options page,
131836 - ..
131837 - In the area on the right,
131839 - ..
131840 - Select "Automatically save log-file", "Automatically quarantine
131841 - objects prior to removal", and "Safe mode" (request
131842 - confirmation prior to operations)
131844 - ..
131845 - Click the "Scanning" button,
131847 - ..
131848 - Click on "Click here to select drives and folders",
131850 - ..
131851 - In the window that opens,
131853 - ..
131854 - A folder list will open,
131856 - ..
131857 - Click in the box thats next to 'C',
131859 - ..
131860 - Click 'Proceed',
131862 - ..
131863 - Back on the Scan settings page:
131865 - ..
131866 - Below where it says "Memory and Registry" on the Scan settings
131867 - page,
131869 - ..
131870 - Select "Scan active processes", "Scan registry", "Deep Scan
131871 - Registry" and, if you use Internet Explorer select "Scan my IE
131872 - Favorites for banned sites".
131874 - ..
131875 - Click the 'Advanced' button,
131877 - ..
131878 - Below 'Log-file Detail Level',
131880 - ..
131881 - Select 'Include additional process information' and 'Include
131882 - additional file information'.
131884 - ..
131885 - Click the 'Automation' button,
131887 - ..
131888 - Check 'Use my default scanning options',
131890 - ..
131891 - Click 'Proceed'.
131893 - ..
131894 - 6. Now back on the preparing system scans screen, Click "Start" to
131895 - begin the scan..
131897 - ..
131898 - When the scan is complete;
131900 - ..
131901 - Click "Next",
131903 - ..
131904 - A list of detected items will be in the view window, (always do
131905 - the 'Ignore' list items 1st)
131907 - ..
131908 - Select any items from the list that you want to "Ignore",
131909 -
131910 - What would be the basis to "ignore" something in the list?
131912 - ..
131913 - Click in the box to the left of the entry,
131915 - ..
131916 - Right click in the scan results window,
131918 - ..
131919 - Select "Add selection to ignore-list",
131920 -
131921 - Initially, I did this, which put something in an ignore
131922 - list, rather than delete it. Recovered by opening ignore
131923 - list and deleting the entry.
131925 - ..
131926 - Click "OK",
131928 - ..
131929 - Right click in the Ad-aware window,
131931 - ..
131932 - Choose "Select all objects",
131934 - ..
131935 - Click "Quarantine",
131937 - ..
131938 - Click "Next",
131940 - ..
131941 - Click "OK".
131943 - ..
131944 - 7. Your scan settings are now set to use the default options that
131945 - you have selected. When you want to scan again simply open
131946 - Ad-aware and click 'Scan now', 'Scan'.
131948 - ..
131949 - Or if you prefer Ad-aware can be run from the Task Sceduler or
131950 - via a bat file.
131952 - ..
131953 - If you would like the instructions please let me know.
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