THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: November 16, 2004 05:18 PM Tuesday; Rod Welch

Millie received computer #14 from Dell.

1...Summary/Objective
2...Dell Optiplex GX280 Computer 19" Ultrasharp TFT Display
3...Packing Slip Inventory Aligns with Order on 041110
............Computer Dell Optiplex GX280 with Windows XP
............Windows XP Proof of License Certificate Authencity
....................Windows XP Product Key
................Computer Case Open Carefully
................Case Opened Use Large Buttons on Each Side
........Main board Intel 915G Express chipset Data bus speed 800 MHz
................Device Drivers Installation Configure C14
................CDs Software for C14 Dell Computer
................Software CDs for C14 Dell Computer
........Ultrasharp 1905FP Flat Panel with Height Dell
........Monitor Shipping Box Identification Dell Ultrasharp 1950FP
........Monitor Configuration Instructions and Parts Diagram
4...Begin Assemble Computer Configured with Monitor and Power Up
........Keyboard Mouse Connections to PS2 Require Specific Ports
........Service Tag and Service Code Accounts
........Technical Support Requires Service Tag Express Service Code
5...Network Computer Identification
6...Registration Microsft Windows XP


..............
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CONTACTS 
0201 - Dell Computer Corporation                                                                                                                                          O-00000056 0614
020101 - Mr. Franklin Farmer                                                                                                                                              O-00000056 0614
020102 - Resolution Expert Center
020104 - Technical Support Department
020105 - Resolution Expert Center, Americas Client Services                                                                                                               O-00000056 0614

SUBJECTS
Quotation Dell Optiplex GX280 Computer System 3.2 MHz 80 GB 1 GB RAM
Optiplex GX280 Computer System Unit 3.2 MHz 80 GB 1 GB RAM Monitor D
Computer Systems Acquisition Purchase Procurement
Dell Optiplex GX280 Received Packing Ship Date 041115 Order Number 9

0706 -
0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 2 0000, ref SDS 1 0000.
070802 -
070803 - Received 2 boxes containing the new computer Millie purchased.
070804 - Inventoried contents.
070805 -
070806 -        [On 041118 assembled and configured Millie's computer c14.
070807 -        ref SDS 3 0001
070809 -         ..
070810 -        [On 050107 Dell proposes replacing the video controller.
070811 -        ref SDS 7 DT6I
070812 -
070813 -
070814 -
070815 -
070817 -  ..
0709 -
0710 -
0711 - Progress
0712 -
071201 - Dell Optiplex GX280 Computer 19" Ultrasharp TFT Display
071202 -
071203 - This afternoon UPS delivered two (2) boxes marked as follows...
071205 -         ..
071206 -    1.  Box containing CPU, Peripherals, and Operating System CD
071207 -
071208 -        Marked as follows...
071210 -             ..
071211 -            Dell Receiving
071212 -            11550 Stone Hollow Dr. / 13-15
071213 -            Austin, TX  78758
071215 -             ..
071216 -            36 LBS                           1 of 2
071217 -            Ship Date:  041115
071219 -             ..
071220 -            Ship To:
071221 -
071284 -
071285 -
0713 -

SUBJECTS
Packing Slip Inventory Aligns with Order on 041110

0903 -
090401 -  ..
090402 - Packing Slip Inventory Aligns with Order on 041110
090403 -
090404 - Follow up ref SDS 2 0001, ref SDS 1 WN6O.
090405 -
090406 - Inventory of packing slip received today aligns with the order placed
090407 - on 041110. ref SDS 2 0001  It is close enough with the quotation
090408 - received on 041101. ref SDS 1 2U5J
090410 -             ..
090411 -        a.  Packing Slip                            Page 1 of 1
090412 -
090478 -
0905 -

SUBJECTS
Product ID:
Dell Optiplex GX280 with Windows XP PIV 3.2 GHz 1 GB RAM 80 GB HD 19
RAM DDR2 SDRAM 1.0 GB 400 MHz
Processor, PV 3.2 GHz 800MHz Bus 1 MB Cache, 041118
Motherboard Intel 915G Express chipset Data bus speed 800 MHz

1407 -
140801 -                 ..
140802 -           12.  Items Delivered
140804 -                     ..
140805 -                1)  Item Number:  221 5295         PN  OE251
140806 -
140807 -                    Optiplex GX280 Small Minitower Pentium 4 540 3.2
140808 -                    GHz, 1 MB, IntBroadcom
140810 -  ..
140811 - A label on the case says...
140812 -
140813 -                    Dell Inc.
140814 -                    Serial #   88D9361
140816 -  ..
140817 - The serial number is, also, the called the Service Tag, per below.
140818 - ref SDS 0 517Y
140819 -
140820 -                    Model No.  DHM
140821 -                    Mfg Date:  041112
140822 -
140823 -                    V:   115/230
140824 -                    A:   6.0/3.0 A
140825 -                    Hz:  50/60
140827 -  ..
140828 - Research on the Optiplex GX280 inidicates "1 MB," refers to 1 MB L2
140829 - cache memory....
140830 -
140831 -         http://reviews.cnet.com/Dell_OptiPlex_GX280/4507-3118_7-30998912.html
140833 -                     ..
140834 -                    Main board Intel 915G Express chipset Data bus
140835 -                    speed 800 MHz
140836 -
140837 -                        [On 041210 Dell Resource CD installation
140838 -                        program for video drivers correlates with the
140839 -                        915G Express mother board. ref SDS 4 WD89
140841 -                         ..
140842 -                        [On 041213 there is an Intel chipset utilities
140843 -                        driver that is part of the Dell Resources CD,
140844 -                        listed below, ref SDS 0 GQ6W, that must be
140845 -                        installed after the Windows XP operating system
140846 -                        is configured, and prior to installing other
140847 -                        device drivers. ref SDS 5 WT4H
140849 -                         ..
140850 -                        [On 041222 Frank submitted new instructions;
140851 -                        installation of Intel chipset utilities were
140852 -                        successful, however, the video drivers failed
140853 -                        to install again. ref SDS 6 K463
140855 -                     ..
140856 -                    Gigabit, Fast Ethernet NIC, 800FSB 88D9361
140858 -  ..
140859 - This aligns with the order placed on 041110, ref SDS 2 0001, and shown
140860 - in Dell's quote #183368862. ref DRP 1 S238
140862 -                     ..
140863 -                2)  Item Number:  420 3699         PN  90729
140864 -
140865 -                    NTFS File System Factory Install
140867 -                     ..
140868 -                3)  Item Number:  311 3681         PN  F3863
140869 -
140870 -                    1.0 GB Non ECC 400 MHz DDR2 2x512 Optiplex GX280
140871 -                    or SX280
140873 -                     ..
140874 -                4)  Item Number:  310 5247         PN  P4318
140875 -
140876 -                    Dell USB Keyboard No Hot Keys Optiplix
140878 -                     ..
140879 -                5)  Item Number:  320 4109         PN  T6116
140880 -
140881 -                    Dell Ultrasharp 1905FP Flat Panel with Height
140882 -                    Adjustable Stand, 19.0 inch Vis Optiplex Precision
140883 -                    and Latitude
140885 -  ..
140886 - There seem to be two cables for connecting the monitor to the computer
140887 - video card.  One is standard VGA, and another is unfamiliar, per
140888 - report on the monitor shown below. ref SDS 0 GZ5W
140889 -
140891 -                     ..
140892 -                6)  Item Number:  320 3885         PN  N4009
140893 -
140894 -                    Digital Video Adapter Card Full Height Dell
140895 -                    Optiplex GX280 Small Minitower
140897 -  ..
140898 - This aligns with the order placed on 041110, ref SDS 2 TJ6J, based on
140899 - the specification developed with Dell on 041101. ref SDS 1 6V4J
140901 -  ..
140902 - Manufacturer and model of the DVI video card is not identified by
140903 - Dell.  Opening the computer and removing the card for examination
140904 - shows...
140905 -
140906 -                    Silocon Image
140907 -                    Orion ADD2-N Dual Pad x 16 card
140908 -                    Sil-Sc 0066-BI-TMP PCB Rev 1.45
140909 -                    Sil-GE 0046-B4.5
140910 -                    PCB Made in China
140911 -
140912 -                        [On 050107 Dell proposes replacing the video
140913 -                        controller. ref SDS 7 DT6I
140915 -                     ..
140916 -                    CN  0J4570 69861 49L 350F
140918 -                     ..
140919 -                    Model:  Sil 1364ADD2-N
140920 -                    E-G900-04-2600(B)
140921 -                    BSM ED33724
140922 -
140923 -                        [On 041222 Frank submitted new instructions;
140924 -                        installation of Intel chipset utilities were
140925 -                        successful, however, the video drivers failed
140926 -                        to install again. ref SDS 6 K463
140928 -                     ..
140929 -                7)  Item Number:  341 0905         U3994
140930 -
140931 -                    80 GB SATA 7200 RPM Hard Drive with Data Burst
140932 -                    Cache Optiplex GX280 and SX280
140934 -                     ..
140935 -                8)  Item Number:  340 6285         OR371
140936 -
140937 -                    No Floopy Drive Filler Panel Dell OptiPlex GX270
140938 -                    and GX280 Small Minitower
140940 -                     ..
140941 -                9)  Item Number:  420 4850         H7658
140942 -
140943 -                    Windows XP Professional Service Pack 2 with Media
140944 -                    Dell Optiplex English Factory install
140946 -                     ..
140947 -               10)  Item Number:  310 4126         U0635
140948 -
140949 -                    Dell USB 2 Button Optical Mouse with Scroll
140951 -                     ..
140952 -               11)  Item Number:  313 3022         1C211
140953 -
140954 -                    16X DVD +/- RW and 16X DVD with Sonic Record Now
140955 -                    Delux plus Cyber Link Power DVD Optiplex GX280
140956 -                    Small Minitower
140958 -                     ..
140959 -                    This are two (2) CD ROM drives, one for RW and
140960 -                    other that can be copied to, and read from.
140962 -                     ..
140963 -               12)  Item Number:  313 2496         C5131
140964 -
140965 -                    Internal Chasis Speaker Option Dell Optiplex GX280
140966 -                    Small Desktop or Minitower
140968 -                     ..
140969 -               13)  Item Number:  310 4721         W3954
140970 -
140971 -                    Energy Star Labeling for Optiplex (if applicable)
140973 -                     ..
140974 -               14)  Item Number:  310 5492         R4875
140975 -
140976 -                    PS2 Serial Port Adapter Full Height Dell Optiplex
140977 -                    GX280 Small Desktop/Small Minitower
140979 -                     ..
140980 -               15)  Item Number:  310 5406         T5183
140981 -
140982 -                    Quick Reference Guide Dell Optiplex GX280 Factory
140984 -                     ..
140985 -               16)  Item Number:  313 7168         F6484
140986 -
140987 -                    Optiplex Resource CD
140988 -
140989 -                        [...see below for more. ref SDS 0 UO6M
140991 -                     ..
140992 -               17)  Item Number:  900 6630         3688C
140993 -
140994 -                    Type 3 contract next business day parts and labor
140995 -                    on-site response.
140997 -                     ..
140998 -               18)  Item Number:  900 6602         5688C
140999 -
141000 -                    Type 3 contract next business day parts and labor
141001 -                    on-site response, 2 YR extended
141003 -                     ..
141004 -               19)  Item Number:  900 9987         94443
141005 -
141006 -                    Standard on-site installation declined
141008 -                 ..
141009 -           13.  Total weight:  50.35
141011 -                 ..
141012 -           14.  Total Pcs:  2
141014 -                 ..
141015 -           15.  For returns, see Dell's Total Satisfaction Return
141016 -                Policy.  Contact Customer service for an authorization
141017 -                number.
141019 -                 ..
141020 -           16.  Customer Care.
141021 -
141022 -                   http://www.delcustomercare.com
141024 -                 ..
141025 -           17.  Technical Support
141026 -
141027 -                   http://www.support.dell.com
141029 -                 ..
141030 -           18.  Service Contract Terms Conditions
141031 -
141032 -                The Service Contract becomes effective on the System
141033 -                invoice date.  When you turn on your computer for the
141034 -                first time, click on the Dell Solutions Center located
141035 -                on your computer screen, and you will find your service
141036 -                contract.  Please read the terms and conditions.  by
141037 -                using the Dell system you agree to the Service Contract
141038 -                terms and conditions.  If you do not agree with the
141039 -                terms of the Service Contract, you must cancel your
141040 -                Service Contract according to the Service Contract
141041 -                terms.  Only applicable to Dell Home Home sales and
141042 -                small/Medium Business where a Third Party Service
141043 -                Contract is purchased and/or when a Complete Service
141044 -                Contract is purchased.  Does not apply to Custom
141045 -                Factory Integration Images and some operating systems.
141046 -
141047 -
141048 -
141049 -
1411 -

SUBJECTS
Dell Optiplex GX280 with Windows XP PIV 3.2 GHz 1 GB RAM 80 GB HD 19
Motherboard Intel 915G Express chipset Data bus speed 800 MHz
Product Key Windows XP Dell Computer C14
C14 Windows XP Product Key Dell Computer C14

1806 -
180701 -             ..
180702 -            Computer Dell Optiplex GX280 with Windows XP
180703 -            Windows XP Proof of License Certificate Authencity
180704 -
180705 -
180706 -        b.  Box contains....
180707 -
180708 -            Dell Optiplex GX280 Computer
180709 -
180710 -            1.  There is writing on the top of the CPU that says...
180711 -
180712 -                Proof of License
180713 -                Certification of Authenticity
180715 -                     ..
180716 -                a)  Windows XP Professional
180717 -                    Dell
180718 -                    0T750
180719 -
180720 -
180722 -                     ..
180723 -                    Windows XP Product Key
180724 -
180725 -
180726 -                b)  Product Key:
180727 -
180730 -                     ..
180731 -                c)  00045 515 767 256
180733 -                     ..
180734 -                d)  X10 60256
180736 -                     ..
180737 -                e)  See License Terms
180738 -                    Not to be Sold Separately
180739 -
180740 -                       http://www.microsoft.com/piracy/howtotell
180742 -                     ..
180743 -                f)  2004 Microsoft Corporation
180744 -
180745 -
180746 -
180747 -
1808 -

SUBJECTS
Case Open Carefully Controlled Hinged Equipment Installed on Case Co

1903 -
190401 -                 ..
190402 -                Computer Case Open Carefully
190403 -                Case Opened Use Large Buttons on Each Side
190404 -
190405 -
190406 -            2.  Case can be opened to maintain the system, and make
190407 -                modifications by laying unit on the long flat side,
190408 -                rather than keep the unit vertical.
190410 -                 ..
190411 -                There are resting elements that indicated the side to
190412 -                place on the support surface.
190414 -                 ..
190415 -                Press in on two large size buttons on either side of
190416 -                the case.  May have to do one at a time, because you
190417 -                also have to pull slightly to separate the top of the
190418 -                case, and so this has to be done separately for each
190419 -                side and each button.
190421 -                 ..
190422 -                The case has a mechanical hinge that must be swung up
190423 -                slowly.  It contains some of the perphals.  The
190424 -                motherboard, memory and CPU are on the bottom of the
190425 -                case.
190426 -
190427 -
190428 -
190429 -
1905 -

SUBJECTS
Motherboard Intel 915G Express chipset Data bus speed 800 MHz

2003 -
200401 -         ..
200402 -        Main board Intel 915G Express chipset Data bus speed 800 MHz
200403 -
200404 -        Dell Optiplex GX280 motherboard is...
200405 -
200406 -                   Intel 915G Express chipset Data bus speed 800 MHz
200407 -
200408 -        ...shown by the packing slip and research on the Internet, per
200409 -        above. ref SDS 0 LQ78
200410 -
200411 -
200412 -
200413 -
2005 -

SUBJECTS
Device Drivers Installation Configure C14
Dell Installation CDs Software for C14 Dell Computer

2304 -
230501 -                 ..
230502 -                Device Drivers Installation Configure C14
230503 -                CDs Software for C14 Dell Computer
230504 -                Software CDs for C14 Dell Computer
230505 -
230506 -
230507 -            3.  CD Software Programs Drivers
230508 -
230509 -                There is a box with cables and 4 or 5 CDs.  This
230510 -                conflicts with the packing list that lists only a
230511 -                single CD, per above. ref SDS 0 GQ6W  After configuring
230512 -                c14, the CDs are stored in top left compartment of
230513 -                Millie's organizer.  They are at the left end of the
230514 -                compartment.
230516 -                 ..
230517 -                The CDs are for...
230518 -
230519 -                a.  Windows XP Professional with Service Pack 2
230520 -
230521 -                    Reinstallation CD
230522 -
230523 -                       [On 041118 this was used to partition the hard
230524 -                       drive when c14 was configured. ref SDS 3 FO6X
230526 -                     ..
230527 -                b.  Optiplex Resource CD
230528 -
230529 -                    This is listed in the packing list, per above.
230530 -                    ref SDS 0 GQ6W
230531 -
230532 -                    1)  Device drivers for sound and video.
230534 -                         ..
230535 -                    2)  Diagnostics and Utilities
230536 -
230537 -                        Have to run diagnostics from the CD using F12
230538 -                        option to step out of the normal boot sequence
230539 -                        to boot from the CD.
230541 -                         ..
230542 -                    3)  Online documentation
230544 -                          ..
230545 -                         On 041213 the Dell Resources CD has device
230546 -                         drivers for the Intel motherboard chipset
230547 -                         utilities that have to be installed from the
230548 -                         CD after the Windows XP operating system is
230549 -                         installed, per above. ref SDS 0 9O4O  The
230550 -                         Intel chipset utililities driver must be
230551 -                         installed before any other drivers, and the
230552 -                         other drivers have to be installed in a
230553 -                         particular order, that is not shown in the
230554 -                         Resource CD software listing. ref SDS 5 WT4H
230555 -
230557 -                     ..
230558 -                c.  DVD Cyperlink Power Software for Reinstallation
230559 -
230560 -                    DP/N  OF4991
230562 -                     ..
230563 -                    CA 0F4991  60212  4A7  05U0
230565 -                     ..
230566 -                    Rev A01
230568 -                     ..
230569 -                d.  Sonic Record Now 7.1 Delux Software Reinstall
230570 -
230571 -                    DP/N  OM7144
230573 -                     ..
230574 -                    US OM7144  60214  47L  08JH
230576 -                     ..
230577 -                    Rev A00
230578 -
230580 -                     ..
230581 -                e.  Monitor Color 1950FP Dell
230582 -
230583 -                    7730203147 0A
230585 -                     ..
230586 -                    Explains information about the monitor.
230587 -
230588 -
230589 -
230590 -
230591 -
230592 -
2306 -

SUBJECTS
Ultrasharp 1905FP Flat Panel with Height Dell

2503 -
250401 -         ..
250402 -        Ultrasharp 1905FP Flat Panel with Height Dell
250403 -        Monitor Shipping Box Identification Dell Ultrasharp 1950FP
250404 -
250405 -
250406 -    2.  Box containing the monitor...
250407 -
250408 -        DELL  1905FP
250410 -         ..
250411 -        Dell C/O Decision One
250412 -        3423 Southpark Pl
250413 -        Grove City, OH  43123
250415 -         ..
250416 -        15 LBS                           2 of 2
250417 -        Ship Date:  041115
250419 -         ..
250420 -        Ship To:
250421 -
250458 -
250460 -         ..
250461 -        Monitor Configuration Instructions and Parts Diagram
250462 -
250464 -         ..
250465 -        Box contains....
250466 -
250467 -        a.  Dell Setting Up Your Monitor
250468 -
250469 -            Dell 1905FP Ultrasharp Flat Panel Monitor
250470 -
250471 -            http://www.del.com
250473 -             ..
250474 -            http://support.del.com
250475 -
250476 -            1.  Attach the LCD panel to the stand.
250477 -
250478 -                The picture and the physical parts indicate the panel
250479 -                should drop into the stand, and then perhaps snap into
250480 -                postion.
250482 -                 ..
250483 -            2.  Rotate the LCD panel.
250485 -                 ..
250486 -                This is not clear.  Examination of the equipment
250487 -                indicates the stand is adjustable allowing the screen
250488 -                to rotate or swing from side to side.  The picture
250489 -                indicates the monitor can be used with the longest
250490 -                dimension in a vertical position, rather than the
250491 -                conventional horizontal position.
250493 -                 ..
250494 -            3.  Connection for Analog (VGA) to PC.
250495 -
250496 -                This may mean that a standard VGA connection is
250497 -                supported.
250499 -                 ..
250500 -            4.  Connection for the USB cable to the computer.
250501 -
250502 -                Not clear if one or both are used,
250504 -                 ..
250505 -            5.  Connect the power cable to the electrical outlet.
250507 -                 ..
250508 -            6.  Turn on the monitor.
250510 -                 ..
250511 -            7.  Adjust monitor to desired height and rotation.
250512 -
250514 -         ..
250515 -        The back side of the Dell document showing the monitor says...
250516 -
250517 -            1.  USB Downstream connectors
250518 -
250519 -            2.  OSD Menu/select
250520 -
250521 -            3.  Video Input Select/Down
250523 -                 ..
250524 -            4.  Auto/Adjust/Up
250526 -                 ..
250527 -            5.  Power button
250529 -                 ..
250530 -            6.  Cable holder
250532 -                 ..
250533 -            7.  Stand Lock/Release Button
250535 -                 ..
250536 -            8.  Kensington Lock
250538 -                 ..
250539 -            9.  Attachment Clips for Dell Soundbar
250541 -                 ..
250542 -           10.  Power Out for Dell Soundbar
250544 -                 ..
250545 -           11.  LCD Panel Lock/Release Button
250547 -         ..
250548 -        Note:  Detailed user information is included on the CD.
250550 -             ..
250551 -        b.  Dell monitor 1905FP Ultrasharp Flat Panel
250552 -
250553 -
250554 -
250555 -
250556 -
250558 -  ..
2506 -
2507 -
2508 - 2022
2509 -
250901 - Begin Assemble Computer Configured with Monitor and Power Up
250902 -
250903 -
250904 -    1.  Configured monitor.
250905 -
250906 -        This required snapping the flat panel screen into the stand.
250908 -         ..
250909 -        The stand is very stable.
250911 -         ..
250912 -        There is a VGA cable already connected to the back of the
250913 -        monitor.  Connected the cable to the CPU VGA slot.
250915 -         ..
250916 -        Unpacked one of the power cables, and connected it to the back
250917 -        of the monitor. Plugged the cable into the power distribution
250918 -        channel.
250920 -         ..
250921 -        Was able to run the two cables into the cable tray along the
250922 -        back of the monitor stand.
250924 -         ..
250925 -        This later proved not helpful because the video cabel is too
250926 -        short to reach the CPU, but removing the cable from the cable
250927 -        tray barely reaches the CPU.
250929 -         ..
250930 -    2.  System Unit - CPU.
250931 -
250932 -        Connected the monitor per above. ref SDS 0 7O4J
250934 -         ..
250935 -        Thought we were missing the PS2 adapter, however, it was factor
250936 -        installed.
250938 -         ..
250939 -        Connected our standard keyboard and the mouse.
250941 -         ..
250942 -        Connected network cable to the router.
250944 -         ..
250945 -    3.  Powered system.
250946 -
250947 -        Initial problem is the degree of pressing the power button.
250948 -        This takes more effort than might be expected; initially, I
250949 -        thought the system was defective.
250951 -         ..
250952 -        The system boots quickly.
250953 -
250954 -
250956 -         ..
250957 -        Keyboard Mouse Connections to PS2 Require Specific Ports
250958 -
250959 -
250960 -    4.  Keyboard errors.
250961 -
250962 -        Initially, the keyboard was not executing commands to the
250963 -        computer.
250965 -         ..
250966 -        Shut down and powered up again.
250968 -         ..
250969 -        This time noticed an error message flash, but it went by so
250970 -        fast that the message was not evident.
250972 -         ..
250973 -        Shut down and switched the cable connections for the keyboard
250974 -        and the mouse.
250976 -         ..
250977 -        Powered up again - this time tried F2 because on other computer
250978 -        this sometimes opens the BIOS settings.
250980 -         ..
250981 -        F2 on the keyboard worked.  BIOS opened.
250983 -         ..
250984 -        Looked through all the settings.
250986 -         ..
250987 -        The last setting contained a listing of post boot errors
250988 -        related to the keyboard, and had two entries.  Neither of these
250989 -        entries indicate the nature of the error.
250991 -         ..
250992 -        Keyboard and mouse seem to be working now, so evidently a
250993 -        specific order connecting the cables to the Dell computer is
250994 -        required.  There is nothing marked on the CPU PS2 slots
250995 -        indicating that a specific order is required.
250996 -
250997 -
250998 -
250999 -
2510 -

SUBJECTS
Technical Support Express Service Code ************** Service Tag 88

2603 -
260401 -         ..
260402 -        Service Tag and Service Code Accounts
260403 -        Technical Support Requires Service Tag Express Service Code
260404 -
260405 -
260406 -    5.  Technical Support facilitated by
260407 -
260408 -        a.  Service Tag
260409 -
260412 -  ..
260413 - The packing list shows that the service tag is also the serial number
260414 - of the computer. ref SDS 0 1K5K
260415 -
260417 -              ..
260418 -        b.   Express Service Code
260419 -
260421 -
260422 -
260423 -
260424 -
260425 -
260426 -
260427 -
2605 -

SUBJECTS
Network Computer Identification C14 Work Group **

2703 -
270401 -  ..
270402 - Network Computer Identification
270403 -
270404 - Assigned the name of:
270405 -
270408 -  ..
270409 - Workgroup:
270410 -
270412 -
270413 -    [On 041118 configured c14 with router to connect with c13 and other
270414 -    computers on the network. ref SDS 3 7945
270415 -
270416 -
270417 -
270418 -
270419 -
2705 -

SUBJECTS
Registration Microsoft Windows XP Computer C14 Dell Millie Owner

2903 -
290401 -  ..
290402 - Registration Microsft Windows XP
290403 -
290404 - The computer setup has steps to register the operating system.
290406 -  ..
290407 - Registered XP under Millie's name and address.
290409 -  ..
290410 - Did not give an email address.
290412 -  ..
290413 - Did not select to receive promotional information.
290415 -  ..
290416 - Got registration number....
290417 -
290420 -  ..
290421 - This is listed in Properties for file management under the General
290422 - tab.
290423 -
290424 -
290425 -
290426 -
290427 -
290428 -
290429 -
290430 -
290431 -
290432 -
290433 -
290434 -
290435 -
290436 -
290437 -
290438 -
290439 -
290440 -
2905 -
Distribution. . . . See "CONTACTS"