THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: December 5, 2004 06:02 PM Sunday; Rod Welch

McAfee fails virus protection on c13, cannot remove.

1...Summary/Objective


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CONTACTS 

SUBJECTS
McAfee Fails on C13 Cannot Remove Program Some Components of McAfee

0503 -
0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up
050502 -
050503 -
050504 -
050505 -
050507 -  ..
0506 -
0507 -
0508 - Progress
0509 -
050901 - Installation in....
050902 -
050904 -                           ..
050905 -                          h: 00 23
050906 -
050907 -
050908 - ...on 020331. ref SDS 1 QW5F
050910 -  ..
050911 - McAfee was originally purchased on 020331, ref SDS 1 0001, and worked
050912 - well until 041108, when they upgraded to a new version 9.0 that has a
050913 - lot of problems, which McAfee was unable to solve. ref SDS 2 YN4O
050915 -  ..
050916 - They gave false information on cost, they want extra money to fix
050917 - their mistakes.  They put things where we don't want them, updating
050918 - virus definitions is more difficult, and contacting the firm to sort
050919 - out these difficulties is even more difficult.
050920 -
050921 -     [On 041223 installed Pccillin to replace McAfee. ref SDS 3 RU6G
050923 -  ..
050924 - Found other programs...
050925 -
050926 -        EZ Antivirus......................... $27.65
050927 -
050928 -              http://www.saucertek.com/browse_item_details.asp/Item_ID/285
050929 -
050931 -         ..
050932 -        Virus X-terminator................... $35.99
050933 -
050934 -              http://store.yahoo.com/meritline/virus-x-terminator-software.html
050935 -
050936 -
050938 -  ..
050939 - Firewall protection is explainted at.....
050940 -
050941 -              http://www.firewallguide.com/
050942 -
050943 -    Home PC Firewall Guide....
050944 -
050945 -     •  First line of defense -- Choose an Internet service provider
050946 -        (ISP), an email service and/or a website hosting service that
050947 -        offers online virus, spam and content filters.
050949 -         ..
050950 -     •  Second line of defense -- Install a hardware router with a
050951 -        built in firewall between your modem and your computer or
050952 -        network.
050954 -         ..
050955 -     •  Third line of defense -- Use personal firewall, anti-virus,
050956 -        anti-Trojan, anti-spyware, anti-spam and privacy software on
050957 -        your desktop computer and every computer on your network.
050959 -         ..
050960 -     •  Important Tips -- After installing any security software,
050961 -        immediately check for updates at the vendor's website. After
050962 -        installing a firewall, use an online testing service to make
050963 -        sure that it is working correctly
050964 -
050966 -  ..
050967 - Found a website for....
050968 -
050969 -        eTrustT EZ ArmorT LE
050970 -
050971 - ...which offered free download,
050972 -
050973 -              http://www.my-etrust.com/microsoft/i.cfm?&CFID=1192860&CFTOKEN=6770980525aab61e-A8A5
050975 -         ..
050976 -        Antivirus and Firewall protection from a world leader in
050977 -        Internet Security Software
050979 -         ..
050980 -        Detects and cures 100% of viruses*
050981 -        Auto-updates
050982 -        Stops hacker attacks
050983 -        Blocks unknown access
050984 -        Stops pop-ups and controls cookies
050985 -        Easy to configure firewall
050986 -
050988 -  ..
050989 - Qualifications....
050990 -
050991 -    Note: Exclusive offer for Microsoft customers. Free 12-month
050992 -    software subscription to CA's eTrust EZ Armor-LE Antivirus and
050993 -    Firewall security suite. Valid for new users only. Limit 1 per
050994 -    household. Not to be combined with any other offer. Customers may
050995 -    elect to upgrade to eTrust EZ Armor with enhanced firewall
050996 -    functionality. Annual subscriptions can be renewed after first
050997 -    year at current renewal rate. Free software offer expires 2/1/05.
050998 -    *ICSA Certification means the software must detect 100% of
050999 -    "in-the-wild" viruses. See www.icsa.net.
051000 -    **IDC 2003 .
051001 -
051003 -  ..
051004 - Placed order...
051005 -
051006 -        Order Date: 06-DEC-04
051007 -        Order Number: 2116983664
051008 -        Customer Number: 2105019150
051009 -        Order Total: Free
051010 -        The charge(s) will appear on your credit card as "DR *Computer
051011 -        Associates Consumer Online Store ". You will be sent an email
051012 -        with your order details at the address provided.
051013 -
051015 -  ..
051016 - Product key....
051017 -
051018 -              1JRCR-EXMXC-XWYKH-MGLMR
051019 -
051021 -  ..
051022 - Instructions....
051023 -
051024 -        If you have problems with your order, or have any additional
051025 -        questions or comments, please refer to the email confirmation
051026 -        for your order or you may contact Customer Service for
051027 -        assistance
051028 -
051029 -              https://store.ca.com/dr/sat3/ec_MAIN.Entry11?sp=10107&pn=1
051030 -
051032 -  ..
051033 - Turns out the Free offer is an effective marketing effort...
051034 -
051035 -    1.  When the installation op begins there is choice offered...
051036 -
051037 -        a.  Select 15 day free day free trial of full program.
051039 -             ..
051040 -        b.  Select 1 year use of EZ Armor-LE Antivirus and Firewall
051041 -            security suite.
051043 -         ..
051044 -    2.  There is a program tutorial which is very effective in showing
051045 -        the screens that will be encountered, and explaining options
051046 -        User's will have, including results to expect when different
051047 -        options are selected.
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0511 -