Click here to comment!
1...Curiously, installation process never asked for the product key.
2...Looks like if this is done twice, then the 2nd time, it works
CONTACTS
0201 - Dell Computer Corporation O-00000056 0611
020101 - Ms. Severeen Krenz O-00000056 0611
020102 - Technical Support Specialist
020104 - Technical Support Department
020105 - Resolution Expert Center, Americas Client Services O-00000056 0611
SUBJECTS
Evaluate Performance New Computer C14 Memory 5K Less Using XP than w
0403 -
0403 - ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS A1 0000, ref SDS A0 0000.
040502 -
040503 - Implemented planning to install Windows XP operating system and
040504 - configured software to replace the original CPU for computer C14 with
040505 - a new CPU received from Dell (see background). ref SDS 0 4SKV This
040506 - seems to have solved prior problems configuring video device drivers,
040507 - ref SDS 0 PY4G,
040508 -
040509 -
040511 - ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Evaluation - New System Faster and Larger Monitor Very Helpful
040902 -
040903 - Follow up ref SDS 93 2871, ref SDS 86 2871.
040904 -
040905 - 1. Report on 041118 of general improved performance relative to
040906 - older systems running W2K is unchanged. ref SDS 86 2871
040908 - ..
040909 - 2. Device drivers on the replacement Resources CD applied to the
040910 - new CPU seem to solve prior problems, listed below, ref SDS 0
040911 - PZ5H, particularly related to the display adapter configuration
040912 - for Silocon Image video controller. ref SDS 0 XL8K,
040914 - ..
040915 - 3. SDS launch and update data base takes 40 seconds on original
040916 - CPU, and only 20 seconds with the new CPU, a substantial
040917 - improvement (for some reason, since nominally everything is the
040918 - same), and so supports the switch to the new CPU. Same process
040919 - takes 165 seconds on c12 (600 MHz notebook). Nominally this is
040920 - a substantial improvement in productivity, supporting point 1.
040922 - ..
040923 - Did a few other tests comparing the original and new CPU, and
040924 - they are essentially the same as expected, so not sure what
040925 - accounts for 20 second difference on program lanuch op.
040926 - Formatted drive d: on new CPU with 512 byte blocks. The
040927 - original CPU is formatted with 4096 byte blocks which should
040928 - cause the original CPU to perform data base ops faster, but
040929 - tests show if anything the new CPU runs the data base ops
040930 - faster. Formatted the new CPU with 4096 byte blocks on d: as
040931 - well and ran test. No discernable difference in speed, so
040932 - retained the 512 byte blocks, because this saves about 100 MB
040933 - of disk storage. Turns out that disk storage is not an issue,
040934 - but since there is no improvement in speed, will save the disk
040935 - space.
040937 - ..
040938 - 4. The new CPU may have some improvement relative to slow I/O
040939 - responsiveness issues, reported below. ref SDS 0 MV5F
040941 - ..
040942 - 5. Whirring sound reported on 050130 that began to occur on the
040943 - original CPU for c14 after getting the device drivers installed
040944 - correctly, ref SDS A0 WH9I, does not occur on the new CPU.
040946 - ..
040947 - 6. Closing CPU case does not yet have problem reported on 050130
040948 - that occurred on the original CPU, ref SDS A0 QJ3J, because so
040949 - far there has been no occasson to open the case.
040951 - ..
040952 - 7. Windows XP differences installed on the new CPU compared to the
040953 - original CPU from Dell...
040954 -
040955 - 1. Product key not requested for installation on new CPU.
040956 -
040957 - 2. Drive letters automatically adjusted on original CPU, after
040958 - installing Windows XP and partitioning the disk; however,
040959 - partitioning the disk on the replacement CPU, ref SDS 0
040960 - FO6X, resulted in drive letters out of sync, significantly
040961 - extending the time to perform the work, ref SDS 0 VR83, and
040962 - involving Dell support staff on a matter that should have
040963 - been routine. ref SDS 0 W53M The problem was only solved
040964 - by performing the task twice, so that XP would recognize
040965 - the drive was already partitioned??? ref SDS 0 WE83
040967 - ..
040968 - 3. Dell device drivers for display adapter to configure the
040969 - Silocon Image video controller installed correctly on the
040970 - new replacement CPU, but failed consistently on the
040971 - original CPU.
040973 - ..
040974 - 4. Clear Desktop already installed on new CPU, was not
040975 - configured on original CPU from Dell.
040977 - ..
040978 - 5. Explorer in Registry was part of original c14 CPU, but was
040979 - not listed in the Registry for the new CPU.
040981 - ..
040982 - 6. File Sharing on Network - see problem reported below.
040983 - ref SDS 0 GA4I
040984 -
040985 -
040986 -
040987 -
040988 -
040989 -
0410 -
SUBJECTS
Performance Slow Sluggish Right Click on Desktop Takes 5 Nearly 10 S
0503 -
0504 - Problems
050501 - ..
050502 - Pending Issues to Resolve
050503 -
050504 - Follow up ref SDS 93 NU9N, ref SDS 86 NU9N.
050506 - ..
050507 - 1. Cannot access e: and i: partitions across the network, getting
050508 - error message to check with administrator, even though
050509 - administrator is using the computer.
050511 - ..
050512 - There are two Dell computers c14 (new CPU) and c15 (originally
050513 - c14 renamed to configure the new CPU). Both are configured
050514 - identically with drives c - i. Bothe have file sharing
050515 - enabled. A third computer, c12 is a notebook configured with
050516 - drives c - i:
050518 - ..
050519 - File sharing permits access between all three computers on all
050520 - drives, except there is an error on c14 accessing c15 for
050521 - drives e and i that says...
050522 -
050523 - \\c15\E\sd is not accessible. You might not have
050524 - permission to use the network resource. Contact the
050525 - administrator of this server to find out if you have access
050526 - permissions. Access denied.
050528 - ..
050529 - This error does not occur between
050530 -
050531 - c14 and c12.
050532 - c15 and c14.
050533 - c15 and c12.
050535 - ..
050536 - Implication is that some defect in configuring the network on
050537 - the new replacement CPU.
050539 - ..
050540 - Actually, since c15 is seeing c14, but c14 is denied access to
050541 - c15, there may be a problem with configuring c15.
050543 - ..
050544 - Did a test by removing sharing status on c15 for drives e and
050545 - i, then booted the computer. When c15 was powered up, sharing
050546 - was added back to properties for e and i on c15. Shut down c15
050547 - again, then powered up the computer.
050549 - ..
050550 - This solved the problem. Network access from c14 to c15 on
050551 - partitions e and i was successful.
050553 - ..
050554 - Why would persmission status be different for different
050555 - partitions, and for different computers, when all partitions
050556 - were configured the same way? What might have been done
050557 - differently that is not evident, and which accounts for the
050558 - behavior in this case?
050560 - ..
050561 - 2. Possible progress solving slow, sluggish response to routine
050562 - keyboard and mouse I/O ops, per evaluation on 041118,
050563 - ref SDS 86 MV5F, and further discussed on 041118. ref SDS 86
050564 - EM7M
050566 - ..
050567 - Did some experiments with Morris, who has several computers
050568 - running XP. He opened several sessions of DOS and Medit, along
050569 - with other applications, and reported no delay in I/O when
050570 - switching between sessions on the desktop. I did the same
050571 - experiment, and seem to have wrung out some of the problem
050572 - reported for this CPU on 050128. ref SDS 99 Z36N
050574 - ..
050575 - This record is pointing to Dell as possible cause of delayed
050576 - I/O.
050577 -
050578 -
050579 -
050580 -
050581 -
0506 -
SUBJECTS
Set up Initial Environment
Partition Hard Drive C - I Format NTFS
Plan for Configure
OEM CD Windows XP Failed to Support Installing Oprating System Windo
C14 Millie's Computer in Concord Intall OEM Dell Version Windows XP
1007 -
1008 - Background
100901 - ..
100902 - Configuration Plan for C14
100903 -
100904 - Follow up ref SDS 93 4SKV, ref SDS 86 4SKV.
100905 -
100906 - On 050128 received a new CPU from Dell, ref SDS 99 XQ6K, under
100907 - warranty to replace the original CPU received on 041116. ref SDS 85
100908 - XQ6K The original CPU for c14 was configured on 041118, and at that
100909 - time evaluation showed performance defects. ref SDS 86 MV5F Over the
100910 - next several months Dell tried to fix the problems. A few days ago on
100911 - 050130 the problem of failed device drivers for the display adapter to
100912 - configure the Silocon Image video controller seemed to be solved.
100913 - ref SDS A0 0001
100915 - ..
100916 - When the new CPU was received on 050128, initial testing seemed to
100917 - indicate that performance problems originally reported on 041118 are
100918 - endemic to the Dell computer configured with Windows XP. ref SDS 99
100919 - Z36N Therefore, at that time on 050130 the first impression was to
100920 - return the replacement system unit in order to avoid the time for
100921 - configuration, especially repeating prior setup problems. ref SDS A0
100922 - R98I
100924 - ..
100925 - At that time on 050130, planning considered configuring the new CPU to
100926 - test for resolution of prior problems. ref SDS A0 XA9Q Analysis
100927 - indicated this might be interesting professional and intellectual
100928 - exercise, but was not practical to invest time and emotional capital
100929 - repeating prior problems. ref SDS A0 BQ4K
100931 - ..
100932 - Yesterday, on 050203, a letter was sent notifying Dell of planning to
100933 - return the replacement CPU. A copy of the letter was sent to Frank
100934 - requesting feedback on two (2) pending issues with the original CPU,
100935 - which might support keeping the replacement CPU, also listed on
100936 - 050130. ref SDS A0 WH9I In addition to writing a letter, Dell was
100937 - called to expedite support on pending issues. reported on 050203.
100938 - ref SDS A1 F263 Earlier today, a reminder was sent on this matter, as
100939 - shown in another record. ref SDS A2 A94V
100941 - ..
100942 - Dell has not responded.
100944 - ..
100945 - Therefore, will perform option three (3) to configure the new CPU as
100946 - an experiement listed on 050130. ref SDS A0 XA9Q
100948 - ..
100949 - Configuration plan will use steps listed on 041118. ref SDS 86 S47T
100950 -
100951 - 1. Connect the monitor for c13 to the original CPU for c14, and
100952 - use it as a template to configure and transfer files to the
100953 - replacement CPU for c14.
100954 -
100955 - 2. Name orginal CPU to c15 so that the replacement can be c14.
100956 - ref SDS 0 7945
100958 - ..
100959 - 3. Windows XP install. ref SDS 0 FO6X
100961 - ..
100962 - 4. Device drivers install. ref SDS 0 PY4G
100964 - ..
100965 - 5. Configure networking. ref SDS 0 7945
100967 - ..
100968 - 6. Transfer files from original c14 (now named c15), listed on
100969 - 041118. ref SDS 86 S48P
100971 - ..
100972 - Copy all the files from h: 00 so installation will recognize
100973 - programs already installed.
100975 - ..
100976 - 7. SDS configure.
100978 - ..
100979 - 8. Software install.
100980 -
100981 -
100982 -
100983 -
100984 -
100985 -
1010 -
SUBJECTS
Set up Initial Environment
Plan for Configure
Partition Hard Drive C - I
C14 Millie's Computer in Concord Intall OEM Dell Version Windows XP
Partition Hard Drive
OEM CD Windows XP Failed to Support Installing Oprating System Windo
1508 -
150901 - ..
150902 - Partition Format Hard Drive Install Operating System on I: 00 02
150903 -
150904 - Follow up ref SDS 93 FO6X, ref SDS 86 FO6X.
150905 -
150906 - Windows XP CD....
150907 -
150908 - Product Key listed on 050128. ref SDS 99 PD3K
150910 - ..
150911 - Curiously, installation process never asked for the product key.
150913 - ..
150914 - Procedures for installing operating system on Dell Optiplex GX280
150915 - computer are listed in the record on 041118. ref SDS 86 KK9L
150916 -
150917 - 1. Powered up computer
150918 -
150919 - 2. F12 pressed to open Boot Device Menu
150920 -
150921 - Selected...
150922 -
150923 - Onboard or USB CD ROM Drive
150925 - ..
150926 - Got error message saying...
150927 -
150928 - Selected boot device not available
150929 -
150930 - strike F1 to retry boot, F2 for setup utility
150932 - ..
150933 - F2 opened BIOS
150935 - ..
150936 - Also opened BIOS on original C14.
150938 - ..
150939 - There is a difference....
150941 - ..
150942 - Both computers show...
150943 -
150944 - Onboard or USB Floppy Drive (not present)
150945 - Onboard SATA Hard Drive
150946 - Onboard IDE Hard Drive (not present)
150947 - Onboard or USB CD-ROM Drive
150949 - ..
150950 - However, the BIOS for the original CPU has another entry...
150951 -
150952 - Onboard Network Controller (not present)
150953 -
150954 - ...which is not in the new CPU.
150956 - ..
150957 - Changed the order of the boot sequence for the new CPU to
150958 - conform to the original CPU.
150960 - ..
150961 - 3. Windows XP installation...
150962 -
150963 - This change to the BIOS enable F12 boot sequence op to launch
150964 - the Windows XP installation CD from the CD Rom drive.
150966 - ..
150967 - 4. Partition Hard
150968 -
150969 - A screen shows the following partitions...
150970 -
150971 - -: Partition1 [FAT] 39 MB < 31 MB free>
150972 - C: Partition2 [NTFS] 76246 MB < 73448 MB free>
150973 - Unpartitioned space 8 MB
150975 - ..
150976 - Highlight... C: Partition 2
150978 - ..
150979 - Press D=Delete
150981 - ..
150982 - This allows partitioning the drive.
150984 - ..
150985 - Sizes of partition drives....
150986 -
150987 - c: 20
150988 - d: 5
150989 - e: 5
150990 - f: 5
150991 - g: 14
150992 - h: 14
150993 - i: 13
150994 -
150995 -
150996 -
150997 -
150998 -
1510 -
SUBJECTS
Install I: windows Because OEM CD Does Not Support Customer Determin
Install Partition Drive C - I
Swap File, Pagefile.sys Set to Default OS Drive I: Because Plenty of
Windows Environment Swap File Pagefile Sys
Product Key Installation C14 Millie Designated Licensed Owner
2007 -
200801 - ..
200802 - WXP Installation and Setup
200803 - Windows XP Installation and Setup
200804 -
200805 - Follow up ref SDS 93 GE7H, ref SDS 86 GE7H.
200806 -
200807 - After partitioning the drive, selected i: drive and installed Windows
200808 - XP.
200810 - ..
200811 - Format partition with NTFS.
200812 -
200813 - c: partition formatted
200814 -
200815 - Even though i: drive is selected to install the operating
200816 - system, when format starts, it first formats c: because some
200817 - files have to be installed on c in addition to primary
200818 - installation on i:
200820 - ..
200821 - K: partition formatted, will become I:
200823 - ..
200824 - During the initial disk partition step, the BIOS identifies
200825 - drives above c; as starting at f, instead of at d because this
200826 - system has two CD ROM drives and initially they are drives d
200827 - and e.
200829 - ..
200830 - Therefore, since the operating system is installed on the last
200831 - partition, this will be identified as K during the format
200832 - operation, but after the computer boots, the operating system
200833 - will redesignate the drives by moving the CD ROM drives to the
200834 - end of the list, so the last partition on the hard drive
200835 - becomes the i: drive.
200836 -
200838 - ..
2009 -
2010 -
2011 - 2351
2012 -
201201 - Windows XP has completed formatting the disk, and is copying files
201202 - from the CD to the i: partition on the hard drive.
201203 -
201205 - ..
2013 -
2014 -
2015 - 2356
2016 -
201601 - Completed copying files. Computer booted normally and began
201602 - installation.
201604 - ..
201605 - Registered computer to....
201606 -
201609 - ..
201610 - Computer name.....
201611 -
201612 - c14
201613 -
201614 - ...for networking, per below. ref SDS 0 7945
201615 -
201616 -
201618 - ..
2017 -
2018 -
2019 - 0014
2020 -
202001 - Completed installing Widows XP.
202002 -
202003 - Begin configuring Windows XP to suit customer preferances.
202005 - ..
202006 - Format other disk partitions.
202007 -
202008 - Looks like default file allocation unit size is 4K, changed to 512
202009 - bytes.
202011 - ..
202012 - Partitions are still designated as...
202013 -
202014 - c:
202015 - f:
202016 - g:
202017 - h:
202018 - i:
202019 - j:
202020 - k:
202022 - ..
202023 - d: CD ROM
202024 - e: CD ROM
202026 - ..
202027 - Expected these drives would be automatically redesignated by the XP
202028 - operating system, when the computer is booted, because that occurred
202029 - twice previously when Windows XP was installed on 041118, and again on
202030 - 041213.
202032 - ..
202033 - However the operating system did not adjust the order of the drive
202034 - letters, leaving them out of sync.
202035 -
202037 - ..
2021 -
2022 -
2023 - 0142
2024 -
202401 - Solution.....
202403 - ..
202404 - Partition Drive Letters Reassign with Administrator Tools
202405 -
202406 - Tried to manually adjust the names of the drives using...
202407 -
202408 - Control Panel
202409 - Administrative Tools
202410 - Computer Management
202411 - Storage
202412 - Disk Management
202414 - ..
202415 - There is a procedure for renaming the drive letters by right clicking
202416 - on each drive identification box, and selecting rename. But, it does
202417 - not permit renaming the drive where the operating system is installed,
202418 - which is designated as K.
202420 - ..
202421 - Started to install Windows again, and the Windows XP installation
202422 - program reported that the operating system is already installed on
202423 - the i: drive, so there is a difference between what the installation
202424 - program sees, and what Windows XP applies.
202425 -
202427 - ..
2025 -
2026 -
2027 - 0203
2028 -
202801 - Called Dell for support....
202802 -
202803 - Asked for express service code, listed in the record on 050128.
202804 - ref SDS 99 517Y
202806 - ..
202807 - Talked to Kenisha.
202809 - ..
202810 - She requested the service tag, also listed on 050128.
202812 - ..
202813 - Kenisha said the warranty has expired, and so she cannot provide
202814 - support.
202816 - ..
202817 - We reviewed the record showing that Dell sent a replacement CPU on
202818 - 050126, received on 050128, and that warrenty is extended for the
202819 - purpose of configuring the computer.
202821 - ..
202822 - Case Number: 092485333
202824 - ..
202825 - Talked to James a supervisor.
202827 - ..
202828 - James was very helpful. He suggested...
202830 - ..
202831 - Opening...
202832 -
202833 - Start
202834 - Run
202835 - Regedit
202836 - HKEY Local Machine
202837 - System
202838 - Mounted Devices
202840 - ..
202841 - Renamed Dosdevices\k: to dosdevices\i:
202843 - ..
202844 - Renamed the others.
202846 - ..
202847 - Booted computer, and system start up failed.
202848 -
202849 -
202850 -
202852 - ..
2029 -
2030 -
2031 - 0344
2032 -
203201 - James and I could not get the system to boot, so he decided the case
203202 - should be handed over to the Software Support department. This
203203 - requires calling back in about 90 minutes, when the Software Support
203204 - department normally opens for business.
203206 - ..
203207 - James said to call Software Support at...
203208 -
203209 - 877 575 7437
203211 - ..
203212 - Went to sleep.
203213 -
203215 - ..
2033 -
2034 -
2035 - 1030
2036 -
203601 - Called Dell Software Support and talked Jason.
203602 -
203603 - Got a new...
203605 - ..
203606 - Case Number: 92485631
203608 - ..
203609 - Jason advised that James transferred the case to the wrong department.
203611 - ..
203612 - He transferred the call to...
203614 - ..
203615 - Help Desk Department..... 866 497 2661
203616 -
203617 -
203619 - ..
2037 -
2038 -
2039 - 1040
2040 -
204001 - Talked to Sonja in the Help Desk Department.
204002 -
204003 - Gave Sonja the new case number. ref SDS 0 MS4G
204005 - ..
204006 - Sonja sais that Jason transferred the case to the wrong department.
204008 - ..
204009 - She transferred the case back to the Hardware Department...
204010 -
204011 - 866 497 2661
204013 - ..
204014 - Asked for express service code again. Entered code listed in the
204015 - record on 050128. ref SDS 99 517Y
204016 -
204018 - ..
2041 -
2042 -
2043 - 1052
204401 - ..
204402 - Talked to Bob.
204404 - ..
204405 - Bob is generally familiar with configuring computers with multiple
204406 - partitions, because he has several computers at home configured with
204407 - multiple drives and partitions, and so is aware that installing
204408 - Windows XP can occassionally be "tempermental."
204410 - ..
204411 - Bob found Microsoft guidance on the Internet for changing the name of
204412 - drives using Administrative tools in the Control Panel for managing
204413 - computer storage disks, per above. ref SDS 0 W44L
204414 -
204415 - http://www.support.microsoft.com/search/default.aspx?qu=307844
204417 - ..
204418 - Using this guidance requires booting the computer, which cannot be
204419 - done because of changes to the registry made by James, per above.
204420 - ref SDS 0 OH6K
204422 - ..
204423 - Bob therefore suggested installing the operating system again.
204424 -
204425 -
204427 - ..
2045 -
2046 -
2047 - 1103
2048 -
204801 - Operating system installed.
204802 -
204803 - Removed the I: drive, then created it again.
204805 - ..
204806 - Formated I: drive, and installed Widows XP.
204808 - ..
204809 - Again, there was no request for the product key.
204811 - ..
204812 - During the installation process, asked Bob about the two issues still
204813 - pending on the original CPU, reported on 010530, ref SDS A0 WH9I, and
204814 - submitted to Dell on 050203 in connection with deciding whether to
204815 - keep the original CPU or try configuring and keeping the replacement.
204816 - ref SDS A1 FF7X
204817 -
204818 - 1. Whirring sound....
204819 -
204820 - Bob said he is not familiar with this problem.
204822 - ..
204823 - 2. Case close connection failure.
204824 -
204825 - Bob said this is not a common problem, but it can occur
204826 - from time to time with mismanufacture.
204828 - ..
204829 - Also asked Bob about slow I/O performance problems running Windows XP
204830 - with multiple tasks open on the desktop, reported originally on
204831 - 041118. ref SDS 86 MV5F
204833 - ..
204834 - Bob feels slow /I/O should not occur under Windows XP. He related
204835 - sometimes having up to 20 or so applications open at the same time,
204836 - and there is no delay in keyboard and mouse I/O when switching between
204837 - the applications.
204839 - ..
204840 - Bob feels slow I/O might result from installing the operating system
204841 - on the i: drive. He explained that Microsoft Office applications
204842 - first look for the operating system on the c: drive, and then check
204843 - each of the other drives, which takes time finding the i: drive.
204845 - ..
204846 - In this case, Microsoft Office applications are rarely used. The
204847 - issue reported on 041118 relates to having multiple sessions of the
204848 - Windows file management (My Computer), and other applications that are
204849 - installed on the c: drive. Bob feels slow keyboard and mouse I/O
204850 - presents a dilemma for these conditions.
204851 -
204852 -
204854 - ..
2049 -
2050 -
2051 - 1203
2052 -
205201 - Installation of operating system completed and this time the drive
205202 - letters are all in the correct order.
205204 - ..
205205 - It was not necessary to use any special procedures, which is the same
205206 - experience that occurred when the original CPU was configured on
205207 - 041118.
205209 - ..
205210 - Bob indicated that installing Windows XP can sometimes have different
205211 - results on matters like recoginzing and assigning drive letters
205212 - correctly.
205214 - ..
205215 - Bob advised that installing Windows XP for the initial phase
205216 - generally has better results with only minimal perpherals connected,
205217 - the monitor, keyboard and mouse.
205218 -
205220 - ..
205221 - Looks like if this is done twice, then the 2nd time, it works
205222 - correctly because the other drives are already formated and named???
205224 - ..
205225 - Bob suggests formatting drives with a generic program prior to
205226 - installing Windows XP. The program must be able to format large
205227 - drives.
205229 - ..
205230 - Bob suggested purchasing...
205231 -
205232 - Partition Magic
205234 - ..
205235 - for partiting the disk prior to installing Windows XP clean.
205237 - ..
205238 - Bob says to purchase...
205239 -
205240 - Norton utility Ghosts.
205241 -
205242 - ...to capture a configuration as an image, and then configure the next
205243 - computer in 7 minutes instead of 2 days.
205245 - ..
205246 - Bob said to call back on this case number at...
205247 -
205248 - 800 822 8965 Ext 37266
205249 -
205250 -
205251 -
205252 -
205253 -
2053 -
SUBJECTS
Service Pack 2 Installed with Original Code from Dell
Service Pack 2 Installed on C14 with Original Installation Using Del
Automatic Updates from Microsoft Not Configured on C14
Automatic Upgrade Download from Microsoft
2406 -
240701 - ..
240702 - WXP Service Pack 2 Installed
240703 -
240704 - Follow up ref SDS 93 KY4S, ref SDS 86 KY4S.
240705 -
240706 - Service Pack 2 is installed.
240707 -
240708 - Applied guidance on 041118 to avoid configuring automatic upgrades.
240709 - ref SDS 86 KY4S
240710 -
240711 -
240712 -
240713 -
240714 -
240715 -
240716 -
2408 -
SUBJECTS
Device Driver Installed Correct Order Intel 915G Motherboard Chipset
Device Driver Not Installed Intel 915G Motherboard Chipset Utililiti
Device Driver Installed Intel 915G Motherboard Chipset Utililities I
3005 -
300601 - ..
300602 - Dell Desktop System Software Installed First
300603 - Dell Resources CD Device Drivers Successfully Installed
300604 -
300605 - After the operating system is running, device drivers need to be
300606 - installed, per planning on 041118, ref SDS 86 5S9H, and in accordance
300607 - with the sequence set out in Sevy's letter on 041213, ref SDS 92 PS5V
300609 - ..
300610 - Need to copy updated device driver files from original c14 to the
300611 - replacement cpu, which were received in a letter from Dell on 041222.
300612 - ref SDS 94 JA5N This requires first configuring networking, per
300613 - below. ref SDS 0 7945
300615 - ..
300616 - Since we cannot copy the updated drivers until after the network is
300617 - configured, and since this requires device drivers, we will have to
300618 - try using device drivers on the Dell CDs which have previously failed.
300620 - ..
300621 - Compared device drivers downloaded using links from Frank's letter on
300622 - 041222, ref SDS 94 0E4H, with the Dell Resources CD received with the
300623 - replacement CPU. They look the same files -- same size and date.
300624 - Therefore, possibly the new Resources CD has the same version of the
300625 - drivers, and so there is no reason to copy from the original CPU.
300627 - ..
300628 - In any case, the new computer CPU configured correctly with the
300629 - drivers on the replacement Resources CD, per below. ref SDS 0 PZ5H
300631 - ..
300632 - Installed Dell Desktop System Software (DSS) using the new Dell
300633 - Resources CD that came with the new replacement CPU.
300635 - ..
300636 - This was successful.
300637 -
300638 -
300640 - ..
300641 - Intel Chipset Utilities Device Drivers
300642 - Device Manager Shows All Systems Configured Correctly
300643 -
300644 - Follow up ref SDS 93 5X4O, ref SDS 92 WT4V.
300646 - ..
300647 - On 041222 Intel chipset utilities were successfully upgraded,
300648 - ref SDS 94 5Z5J, however, the video drivers failed to install again at
300649 - that time. ref SDS 94 474O
300651 - ..
300652 - Today, cannot install upgraded drivers, so installed drivers from the
300653 - Dell Resources CD.
300655 - ..
300656 - This ran successfully.
300658 - ..
300659 - After installation, Device Manager shows all devices are running
300660 - correctly.
300661 -
300662 -
300664 - ..
300665 - Intel Grantsdale G Integrated Video
300666 - Display Adapter Device Drivers for Silocon Image Video Controller
300667 -
300668 - Applied guidance from Dell during the call with Frank Farmer on 041210
300669 - by configuring device drivers from the Dell Resources CD. ref SDS 90
300670 - YS6L
300672 - ..
300673 - This installed normally, and was successful, correcting prior problems
300674 - on...
300675 -
300676 - Configure c14....................... 041118,
300677 - Dell Support........................ 041129,
300678 - Silocon Image device driver......... 041210,
300679 - OS reinstall........................ 041213
300680 - Device Drivers update............... 041222, ref SDS 94 K45J
300681 - Video controller replaced........... 050107,
300682 - Motherboard replaced................ 050113,
300683 - Discover defective device driver.... 050130,
300684 -
300685 -
300687 - ..
300688 - Audio Drivers
300689 - Analog Devices ADI 198x Integrated Audio
300690 -
300691 - Applied guidance from Dell during the call with Frank Farmer on 041210
300692 - by configuring device drivers from the Dell Resources CD. ref SDS 90
300693 - YS6L
300694 -
300695 - This installed successfully.
300696 -
300697 -
300699 - ..
300700 - Network (NIC) Drivers
300701 - Broadcom NetXtreme Gigabit Ethernet
300702 -
300703 - This installed successfully.
300704 -
300705 -
300706 -
300708 - ..
300709 - Device Manager Shows All Systems Installed Correctly
300710 -
300711 - After installing device drivers from the Dell Resources CD, the
300712 - Device Manager shows no errors.
300713 -
300714 - No yellow errors
300715 - No red checks indicating service disabled.
300717 - ..
300718 - Display adapter drivers are enabled.
300720 - ..
300721 - This appears to resolve issues listed on 050130 considering whether to
300722 - return the original or the replacement CPU. ref SDS A0 XA9Q
300723 -
300724 -
300725 -
300726 -
300727 -
300728 -
3008 -
SUBJECTS
Network, W00, EtherPCI
Internet Connect Router to DSL and Other Computers for Networking
3304 -
330501 - ..
330502 - Internet Connect Router to DSL and Other Computers for Networking
330503 - DSL Internet Router Connections to Other Computers for Networking
330504 - Router Connect to Internet DSL and Other Computers for Networking
330505 - Networking Router Connect to Internet DSL and Other Computers
330506 -
330507 - Follow up ref SDS 93 7945, ref SDS 86 7945.
330508 -
330509 - Networking configures automatically after...
330510 -
330511 - 1. Device driver for network controller is installed, per above.
330512 - ref SDS 0 N15K
330514 - ..
330515 - 2. Assign computer name and workgroup.
330517 - ..
330518 - 3. Disconnect Windows XP firewall (possibly).
330520 - ..
330521 - To configure the replacement CPU...
330523 - ..
330524 - Changed name of original CPU from c14 to c15, so that the new system
330525 - can be identified as c14.
330527 - ..
330528 - System Properties
330529 - Hardware
330530 - Computer Name
330531 - Change
330532 -
330533 - Change name of original CPU from c14 to c15
330535 - ..
330536 - Name of new CPU is set to c14 during installation of Windows
330537 - XP operating system, per above. ref SDS 0 055B
330538 -
330540 - ..
330541 - Disconneded Windows XP Firewall, per Morris on 041118. ref SDS 86 IM5K
330543 - ..
330544 - Connected cable from router to the Network port on c14, listed in the
330545 - packing slip on 041116. ref SDS 85 9O4O
330547 - ..
330548 - Used network identification configured on 041116. ref SDS 85 059O
330550 - ..
330551 - To configure the network....
330552 -
330553 - System properties
330554 - Computer Name
330555 -
330556 - This screen shows the computer name is c14.
330558 - ..
330559 - Workgroup is shown as: workgroup.
330561 - ..
330562 - Network ID..... click
330564 - ..
330565 - Opens Network configuration program
330567 - ..
330568 - Workgroup set to..... RW
330570 - ..
330571 - Configuration of the router is not needed.
330572 -
330573 -
330574 -
330576 - ..
330577 - Copied Files from Original CPU to new Replacement CPU for C14
330578 -
330579 -
330580 - 1. C: drive copy enmass...
330581 -
330582 - 00
330583 - 01
330584 - 09
330585 - 10
330586 - 11
330587 - 11
330588 - 13
330589 - SD
330591 - ..
330592 - 2. D: drive copy
330593 -
330594 - SD
330596 - ..
330597 - 3. E: drive
330598 -
330599 - For some reason could not copy from c14, but was able to copy
330600 - from c15 to c14.
330601 -
330602 - 00
330603 - 01
330604 - 09
330605 - 10
330606 - Backup
330607 - SD
330608 -
330610 - ..
330611 - 4. F: drive
330612 -
330613 - 02
330614 - 03
330615 - 04
330616 - 05
330617 - 07
330619 - ..
330620 - 5. G: drive
330621 -
330622 - 00 (all program installation code)
330623 -
330624 - ...except Dell device drivers and Windows XP, because
330625 - these are differnt for the new CPU.
330627 - ..
330628 - 08
330629 - SD
330631 - ..
330632 - 6. H: drive
330633 -
330634 - 00 (all programs)
330635 - SD
330636 -
330637 -
330638 -
330639 -
330640 -
330641 -
3307 -
SUBJECTS
Registry Guide for Windows Procedures
Start Menu Documents Remove Edit Registry Guide
3604 -
360501 - ..
360502 - Regedit Windows XP Registry Edit Remove Documents Start Menu
360503 - Windows XP Registry Edit Regedit Remove Documents Start Menu
360504 - Documents Remove Start Menu Windows XP Registry Edit Regedit
360505 - Start Menu Documents Remove Windows XP Registry Edit Regedit
360506 -
360507 - Follow up ref SDS 93 PH6N, ref SDS 86 PH6N.
360508 -
360509 - Used prior guidance on 041118. ref SDS 86 IS3I
360510 -
360511 -
360512 -
3606 -
SUBJECTS
Change Sort Order Windows Explorer Numeric Filenames
3903 -
390401 - ..
390402 - Change Sort Order Windows Explorer Numeric Filenames
390403 - File Management Sort Order Conform XP to Standard
390404 - Sort Order File Management Conform XP Explorer to Standard
390405 - Explorer Sort Order Conform XP to Standard File Management
390406 -
390407 - Follow up ref SDS 93 619F, ref SDS 86 619F.
390408 -
390409 - Windows XP uses a new sort order for numeric filenames causing
390410 - listings of SDS files in particular to display contrary to
390411 - expectations, reported on 041118. ref SDS 86 ET6J
390413 - ..
390414 - Used prior guidance on 041118. ref SDS 86 619F.
390415 -
390416 -
390417 -
390418 -
390419 -
3905 -
SUBJECTS
Show Desktop Program Clears and Restores Desktop Quick Launch Deskto
4203 -
420401 - ..
420402 - Show Desktop Program Clears and Restores Desktop
420403 - Quick Launch Desktop Tray Add Show Desktop Application
420404 -
420405 - Follow up ref SDS 93 LD6L, ref SDS 86 LD6L.
420406 -
420407 - Applied guidance on 041118. ref SDS 86 LD6L
420408 -
420409 -
420410 -
420411 -
4205 -
SUBJECTS
Disconnect Automatic System Sounds
Explorer Has Sound to Disconnect for Moving between Directories
Drivers Creative Soundblaster CD Stored on g: 00 SB16
C13 Creative Soundblaster CD
Sounds Disconnect Automatic System Sounds
Explorer Directory Management
Sound Disconnect Automatic System Alerts
Sound System Drivers for Hardware Equipment Sound Video and Game Con
Disconnect Automatic System Sounds for Start Up Shut Down Navigation
5011 -
501201 - ..
501202 - Sounds - Soundmax Integrated Digital Audio Device Drivers Installed
501203 - Device Manager Errors Cleared for Sound System Use Dell Resource CD
501204 -
501205 - Follow up ref SDS 93 BG4S, ref SDS 86 BG4S.
501206 -
501207 - Applied prior guidance on 041118. ref SDS 86 BG4S
501208 -
501209 -
501210 -
501211 -
5013 -
SUBJECTS
C14 Install HP ScanJet Printer
5103 -
510401 - ..
510402 - Printer HP Deskjet 895cs Configured
510403 -
510404 - Follow up ref SDS 93 G49I, ref SDS 86 G49I.
510405 -
510406 - Connected printer cable, and booted c14.
510407 -
510408 - Printer was configured successfully with plug and play.
510409 -
510410 -
510411 -
5105 -
SUBJECTS
Cookies Security Privacy Internet Explorer, IE
Cookies Netscape
5404 -
540501 - ..
540502 - Security, Privacy Cookies Off
540503 -
540504 - Follow up ref SDS 93 R59I, ref SDS 86 R59I.
540505 -
540506 - Followed prior guidance on 041118. ref SDS 86 R59I
540508 - ..
540509 - Disconnected Windows XP Firewall, reported on 041118, ref SDS 86 P46I,
540510 - so that networking workd smoothly. see further on on 041118.
540511 - ref SDS 86 IM5K
540512 -
540513 -
540514 -
540515 -
5406 -
SUBJECTS
CD ROM Drive
AutoRun Disconnect for CD ROM
CD ROM Autorun Disable/Enable
5705 -
570601 - ..
570602 - CD ROM Turn Off Automatic Execute
570603 -
570604 - Follow up ref SDS 93 TM6K, ref SDS 86 TM6K.
570605 -
570606 - Applied prior guidance on 041118. ref SDS 86 TM6K
570607 -
570608 -
570609 -
5707 -
SUBJECTS
Media Player
Windows Media Player
Media Player Mplayer.exe
6205 -
620601 - ..
620602 - Media Player for Movies
620603 -
620604 - Follow up ref SDS 93 4DG2, ref SDS 86 4DG2.
620605 -
620606 - Configured....
620607 -
620608 - mplayer.exe
620609 -
620610 -
620611 - ...per prior work on 010202. ref SDS 35 4DG2
620612 -
620613 -
620614 -
620615 -
6207 -
SUBJECTS
Windows Media Player
CD Player Music
Cdplayer.exe Plays Music Files with CDS Extension
Windows Media Player Wmplayer.exe for Movies and Music
6606 -
660701 - ..
660702 - Cdplayer Set for Music
660703 -
660704 - Follow up ref SDS 93 G8E2, ref SDS 86 G8E2.
660705 -
660706 - When w2k was upgraded, and installed the new media player program....
660707 -
660709 - ..
660710 - I:\Program Files\Windows Media Player\wmplayer.exe
660711 -
660713 - ..
660714 - It changed system associations for playing CDs that have a .cda
660715 - extension, to use the new program. However, it does not seem to work
660716 - as well as the prior program....
660717 -
660718 - I: 00 02 system32 cdplayer.exe
660720 - ..
660721 - Made a similar change, setting cdplayer.exe the default program for
660722 - .cda files, using the open with feature.
660723 -
660724 -
660725 -
660726 -
660727 -
6608 -
SUBJECTS
Administrator - Millie Buck
Administrator Not Configured
7104 -
710501 - ..
710502 - Administrator Configuration
710503 -
710504 - Follow up ref SDS 93 2192, ref SDS 86 2192.
710505 -
710506 - Only one user is assigned to c14, so Millie is the administrator.
710507 -
710508 -
710509 -
710510 -
710511 -
710512 -
7106 -
SUBJECTS
Video System
Not Recognized by W2K to Configure
Configuration
Nokia Monitor and NVidia Riva TNT2 Controller
Driver Nokia 447X
Driver 447X From Viewsonic
Video MGA IMP +/P REV 201, SN AA62555C
Driver NVidia Riva TNT2
7810 -
781101 - ..
781102 - Video Display Configuration
781103 -
781104 - Follow up ref SDS 93 GR5W, ref SDS 86 GR5W.
781105 -
781106 - Video configured routinely and successfully using Dell Resources CD,
781107 - with plug-and-play using the DVI cable connected from the display
781108 - monitor to the video controller pin connector in back of the system
781109 - unit. This solves problems configuring the prior CPU reported on
781110 - 050130. ref SDS A0 GD5I
781112 - ..
781113 - The record configuring the original CPU for c14 on 041116 shows the
781114 - computer has two (2) video controllers installed. ref SDS 85 O54Y
781116 - ..
781117 - Device Manager shows...
781118 -
781119 - Display adapters lists...
781120 -
781121 - • Intel 82915G Express Chipset Family
781122 - • Intel 82915G Express Chipset Family
781124 - ..
781125 - This aligns with planning on 041101 when the product specification was
781126 - developed, ref SDS 84 6V4J, and shown later in the packing list
781127 - received on 041116 that lists. ref SDS 85 O54Y
781129 - ..
781130 - There are no errors in the Device Manager for the display adapter, as
781131 - reported above, ref SDS 0 PZ5H, and this was accomplished with normal
781132 - installation of the device driver reported above. ref SDS 0 XL8K
781133 -
781134 -
781135 -
781136 -
781137 -
7812 -
SUBJECTS
Desktop Setup
Desktop Font Size Layout
8104 -
810501 - ..
810502 - Print Too Small Increase Size of Characters
810503 - Desktop Setup So Characters are Larger and Easier to Read
810504 - Style Desktop Configured for Windows Classic Rather than Windows XP
810505 -
810506 - Follow up ref SDS 93 BK3A, ref SDS 86 BK3A.
810507 -
810508 - Applied prior guidance on 041118. ref SDS 86 BK3A
810509 -
810510 -
810511 -
810512 -
810513 -
8106 -
SUBJECTS
Folder Options
Views Tab Sets Fields for Name, Type Attribute, etc
Directory Folder Options
File List Options - View Menu
8506 -
850701 - ..
850702 - System Management Folder Options and File List Format
850703 - Folder Options, File List Format in System Management
850704 -
850705 - Follow up ref SDS 93 4WUC, ref SDS 86 4WUC.
850706 -
850707 - Applied prior guidance on 041118. ref SDS 86 4WUC
850708 -
850709 -
850710 -
8508 -
SUBJECTS
Start Program Listing
Start Menu Program List
8704 -
870501 - ..
870502 - Start Menu Windows XP Program Listing
870503 -
870504 - Follow up ref SDS 93 126O, ref SDS 86 126O.
870505 -
870506 - Applied prior guidance on 041118. ref SDS 86 126O
870507 -
870508 -
870509 -
8706 -
870601 -
870602 -
870603 -
8707 -
SUBJECTS
Path Set in Registry for DOS
SDS and Medit
Performance Slower for SDS Reports than C11
Config.nt in 00 02 System32, 010202
Autoexec.nt in 00 02 System32, 010202
Performance Slower on Faster Machine
Mouse for SDS - Medit Control
Memory Load DOSX High 634K or 599K
A310 -
A31101 - ..
A31102 - SDS, Medit DOS, Setup with Path
A31103 -
A31104 - Follow up ref SDS 93 2495, ref SDS 86 2495.
A31105 -
A31106 - Used prior guidance on 041118. ref SDS 86 2495
A31108 - ..
A31109 - Cannot tell yet whether sluggish performance is solved.
A31110 -
A31111 -
A31112 -
A31113 -
A31114 -
A312 -
SUBJECTS
C14 Install PKZIP v 5.0
Configure Pkzipc Transfer Only New and Changed Files
A504 -
A50501 - ..
A50502 - Pkzip for SDS Archiving
A50503 -
A50504 - Follow up ref SDS 93 447N, ref SDS 86 447N.
A50505 -
A50506 - Applied prior guidance reported on 041118. ref SDS 86 447N
A50507 -
A50508 - All that is needed is to install the program on...
A50510 - ..
A50511 - h: 00 18
A50513 - ..
A50514 - Copying all SDS files to the new computer includes z.exe and zu.exe,
A50515 - and they both work, once pkzip is entered in the registry. It is not
A50516 - necessary to copy pkzipc.exe, pkzip.exe, and pkunzip.exe to the c: sd
A50517 - 01 directory.
A50518 -
A50519 -
A50520 -
A506 -
SUBJECTS
Office 97, MS
Install Office 2000 under W2000 on CPU #12, 000518
C12 Office 2000 Update
A805 -
A80601 - ..
A80602 - MS Office Installation on C12
A80603 - Microsoft Office Word Excel Powerpoint
A80604 -
A80605 - Follow up ref SDS 93 0785, ref SDS 86 0785.
A80606 -
A80607 - Used instructions on 000518 for the work configuring c12. ref SDS 22
A80608 - 0785 This includes updating with SR-1.
A80610 - ..
A80611 - After installation, updated program code from Microsoft online.
A80612 -
A80613 - http://www.microsoft.com
A80614 -
A80615 -
A80616 -
A807 -
SUBJECTS
Photoed.Exe Open JPG Files
Image.exe that comes with W2K Seems Similar to Photoed
AA04 -
AA0501 - ..
AA0502 - Photoed Configured
AA0503 -
AA0504 - Follow up ref SDS 93 G3EP, ref SDS 86 G3EP.
AA0505 -
AA0506 - Needs no installation, but must run after installing Microsoft
AA0507 - Office.
AA0509 - ..
AA0510 - Applied guidance on 010202. ref SDS 35 G3EP
AA0511 -
AA0512 -
AA0513 -
AA0514 -
AA06 -
SUBJECTS
Diskeeper, Beyond.Com, 000331
Diskkeeper Defragment
AC04 -
AC0501 - ..
AC0502 - Defragment Program, Install Diskeeper
AC0503 - Diskeeper Installed to Degragment Maintain Hard Disk
AC0504 -
AC0505 - Follow up ref SDS 93 V73S, ref SDS 86 V73S.
AC0506 -
AC0507 - Applied prior guidance reported on 041118. ref SDS 86 633F
AC0508 -
AC0509 -
AC0510 -
AC0511 -
AC06 -
SUBJECTS
Treesize Sort Files on Disk
Treesize Disk Maintenance Utility Sort Files and Directories
AE04 -
AE0501 - ..
AE0502 - Sort Files Directories Treesize Disk Maintenance Utility
AE0503 - Treesize Disk Maintenance Utility Sort Files and Directories
AE0504 -
AE0505 - Follow up ref SDS 97 0001.
AE0506 -
AE0507 - On 050108 installed Treesize that sorts directories and files on the
AE0508 - disk.
AE0509 -
AE0510 -
AE0511 -
AE0512 -
AE06 -
SUBJECTS
C14 Install Disk Investigator v 1.1
AF03 -
AF0401 - ..
AF0402 - Disk Investigator Enables Restoring Deleted Files
AF0403 -
AF0404 - Follow up ref SDS 93 O56M, ref SDS 86 O56M.
AF0405 -
AF0406 - Applied prior guidance on 041118, ref SDS 86 O56M, that calls for
AF0407 - using instructions reported on 020502. ref SDS 71 LG7R
AF0408 -
AF0409 -
AF0410 -
AF0411 -
AF05 -
SUBJECTS
McAfee Virus Protection
C14 Install McAfee Virus Scan v 9.0 Not Installed
AH04 -
AH0501 - ..
AH0502 - Virus Protection Installed Pc-cillin
AH0503 - Pc-cillin Virus Protection Installed
AH0504 -
AH0505 - Follow up ref SDS 93 4AYE, ref SDS 86 4AYE.
AH0506 -
AH0507 - Applied guidance on 041205 to install Pccillin from Trend Micro.
AH0508 - ref SDS 95 466L
AH0510 - ..
AH0511 - Pccillin did not install completely.
AH0513 - ..
AH0514 - Got a message saying to call the company. Called the company for
AH0515 - technical support shown in the record on 041205. ref SDS 95 HF9J
AH0516 -
AH0517 - Got a message saying they are closed.
AH0519 - ..
AH0520 - Tried installing again using the program CD.
AH0522 - ..
AH0523 - This seemed to work.
AH0525 - ..
AH0526 - Copied files again from CD to...
AH0527 -
AH0528 - h: 00 46
AH0529 -
AH0530 -
AH0531 -
AH0532 -
AH0533 -
AH0534 -
AH06 -
SUBJECTS
Spyware Prevent Acess Computer Avoid Popup Advertisements Protect Co
C14 Install McAfee Virus Scan v 9.0 Not Installed
Messenger Service Mechanism Used for Popup Advertisements Disconnect
AL05 -
AL0601 - ..
AL0602 - Messenger Disconnect Spyware Protection Adaware
AL0603 - Micosoft Messenger Disconnect Spyware Protection Adaware
AL0604 - Spyware Protection Adaware Disconnect Micosoft Messenger
AL0605 -
AL0606 - Follow up ref SDS 93 DF3G, ref SDS 86 DF3G.
AL0607 -
AL0608 - Applied guidance on 020313. ref SDS 80 4R9M
AL0609 -
AL0610 - This shows Messenger is already disabled.
AL0611 -
AL0612 -
AL0613 -
AL0614 -
AL0615 -
AL07 -
SUBJECTS
Ws_ftp Installation
Setup Parameters with Host Server Name and Password
AN04 -
AN0501 - ..
AN0502 - WSFTPRO FTP Installed for Communication Metrics Upload to Web
AN0503 - FTP WSFTPRO Installed for Communication Metrics Upload to Web
AN0504 -
AN0505 - Follow up ref SDS 93 4945, ref SDS 86 4945.
AN0506 -
AN0507 - Applied prior guidance.
AN0508 -
AN0509 - Instructions are in the record on 010202. ref SDS 35 6A8M
AN0510 -
AN0511 -
AN0512 -
AN0513 -
AN0514 -
AN0515 -
AN06 -
SUBJECTS
Visio, V 4.0 SN:
AP03 -
AP0401 - ..
AP0402 - Visio Organization Chart Program
AP0403 -
AP0404 - Follow up ref SDS 93 NT6W, ref SDS 86 NT6W.
AP0405 -
AP0406 - Viso installed using instructions on 010202. ref SDS 35 NT6W
AP0407 -
AP0408 -
AP0409 -
AP0410 -
AP05 -
SUBJECTS
MS Project for W95
CPU #13, MS W2K
AR04 -
AR0501 - ..
AR0502 - MS Project CPM Program
AR0503 -
AR0504 - Follow up ref SDS 93 1TSW, ref SDS 86 1TSW.
AR0505 -
AR0506 - Used instructions in the record on 000620 to install MS Project,
AR0507 - ref SDS 24 7918, with guidance from work configuring c13 on 010202.
AR0508 - ref SDS 35 1TSW.
AR0510 - ..
AR0511 - Used network verification of existing installation, similar to
AR0512 - configuring c14 on 041118. ref SDS 93 WM6H
AR0514 - ..
AR0515 - Today, used a network connection to c12, because that is where the
AR0516 - version of Microsoft Project is installed that is registered to Rod,
AR0517 - which what is required for the program to recognize an existing
AR0518 - installation that can be reinstalled or updated.
AR0519 -
AR0520 -
AR0521 -
AR0522 -
AR06 -
SUBJECTS
Acrobat 5.1, Adobe PDF Format
AS03 -
AS0401 - ..
AS0402 - Acrobat Adobe PDF File Create and Read
AS0403 -
AS0404 - Follow up ref SDS 93 R18F, ref SDS 86 R18F.
AS0405 -
AS0406 - Applied prior guidance.
AS0407 -
AS0408 -
AS0409 -
AS05 -
SUBJECTS
Regclean Checks Windows Registry and Fixes Corrupted Entrie 010305
C14 Regclean Showed Errors Even though XP Newly Installed Therefore
C14 Replace Regclean to Maintain Windows XP Registry
AU05 -
AU0601 - ..
AU0602 - Regscrubxp Install to Maintain Windows Registry
AU0603 -
AU0604 - Follow up ref SDS 93 IP6G, ref SDS 86 IP6G.
AU0605 -
AU0606 - Applied prior guidance. ref SDS 86 5P8I
AU0607 -
AU0608 -
AU0609 -
AU07 -
SUBJECTS
C14 Performance Increased by Reducing Indexing Drives
Performance Slow Sluggish Right Click on Desktop Takes 5 Nearly 10 S
Performance Slow Scrolling Files in SDS
B105 -
B10601 - ..
B10602 - Performance Increased by Reducing Indexing Drives
B10603 - XP Responsiveness Delayed by Indexing Solved by Disconnecting
B10604 - Indexing Files Service Disconnected on SDS Data Base Drives
B10605 -
B10606 - Follow up ref SDS 93 NG8O, ref SDS 86 NG8O.
B10607 -
B10608 - Applied prior guidance on 041118. ref SDS 86 MV5F
B10609 -
B10610 -
B10611 -
B10612 -
B107 -
SUBJECTS
Disable Paging Executive Improve Memory Performance Responsiveness B
B303 -
B30401 - ..
B30402 - Disable Paging Executive Improve Memory Performance
B30403 -
B30404 - Follow up ref SDS 93 UL7J, ref SDS 90 0001.
B30405 -
B30406 - Considered prior guidance, developed on 041210, ref SDS 90 JL5N, and
B30407 - reported on 041118. ref SDS 86 UL7J
B30409 - ..
B30410 - Decided not to disable paging for reasons on 041213. ref SDS 93 UL7J
B30411 -
B30412 -
B30413 -
B305 -
SUBJECTS
1 GB Memory Improve Performance Responsiveness Because C14 Has 1 GB
Large System Cache for 1 GB RAM Boost Performance Improve Performanc
B504 -
B50501 - ..
B50502 - Large System Cache for 1 GB RAM Boost Performance
B50503 -
B50504 - Follow up ref SDS 93 5U4L, ref SDS 86 5U4L.
B50505 -
B50506 - Considered prior guidance, developed on 031210, ref SDS 90 JL5N, and
B50507 - reported on 041118. ref SDS 86 5U4L
B50509 - ..
B50510 - Did not configure large system cache for reasons on 041213.
B50511 - ref SDS 93 5U4L
B50512 -
B50513 -
B50514 -
B50515 -
B506 -
SUBJECTS
Startup Menu Autostart Menu Msconfig Remove Programs
B903 -
B90401 - ..
B90402 - Start Menu Autostart Menu Msconfig Remove Programs
B90403 - Autostart Menu Msconfig Remove Programs in Start Menu
B90404 -
B90405 - Follow up ref SDS 93 OL4K, ref SDS 87 UH8H.
B90406 -
B90407 - Removed MS Office from startup menu.
B90409 - ..
B90410 - Applied guidance on 041129 which included more that Microsoft Office.
B90411 - ref SDS 87 WT9H
B90412 -
B90413 -
B90414 -
B90415 -
B905 -
SUBJECTS
C14 Last Access Update Disabled Improve Program Performance
Performance Slow Sluggish Right Click on Desktop Takes 5 Nearly 10 S
Performance Slow Scrolling Files in SDS
BG05 -
BG0601 - ..
BG0602 - Last Access Update Disabled Improve Program Performance
BG0603 - File Use Posting File Allocation Table Last Use Delays Using Files
BG0604 -
BG0605 - Follow up ref SDS 93 S38I, ref SDS 86 S38I.
BG0606 -
BG0607 - Applied prior guidance on 041118. ref SDS 86 S38I
BG0608 -
BG0609 -
BG0610 -
BG0611 -
BG0612 -
BG07 -
SUBJECTS
Menu Delays Eliminate Video Adjustments Increase Performance
Video Adjustments Increase Performance Eliminate Menu Delays
BM04 -
BM0501 - ..
BM0502 - Responsiveness Video Performance Eliminate Slide Fade Features
BM0503 - Video Adjustments Increase Performance Properties File Management
BM0504 - Menus XP Increase Responsiveness Video Performance Without Slide Fade
BM0505 -
BM0506 - Follow up ref SDS 93 L64J, ref SDS 86 L64J.
BM0507 -
BM0508 - Applied guidance on 041118. ref SDS 86 R96G
BM0509 -
BM0511 - ..
BM0512 - Menu Delay Shortening to Speed Performance
BM0513 -
BM0514 - Follow up ref SDS 93 VP5N, ref SDS 86 VP5N.
BM0515 -
BM0516 - Decided not to make these changes for now.
BM0517 -
BM0518 -
BM0519 -
BM0520 -
BM0521 -
BM0522 -
BM06 -
SUBJECTS
Prefetch Windows XP New System Slows Performance Manually Maintain
BS03 -
BS0401 - ..
BS0402 - Prefetch Windows XP New System Slows Performance Manually Maintain
BS0403 -
BS0404 - Follow up ref SDS 93 X34I, ref SDS 86 X34I.
BS0405 -
BS0406 - Applied prior guidance on 041213. ref SDS 93 X34I
BS0407 -
BS0408 -
BS0409 -
BS0410 -
BS0411 -
BS05 -
SUBJECTS
Clean Disk Maintenance C14 Install
BV03 -
BV0401 - ..
BV0402 - Clean Disk Maintenance
BV0403 -
BV0404 - Follow up ref SDS 93 5E6F, ref SDS 86 5E6F.
BV0405 -
BV0406 - Applied prior guidance on 041118. ref SDS 86 1P3I
BV0408 - ..
BV0409 - Instructions are listed on 010305, including the user name and
BV0410 - password, ref SDS 56 GN5S, aliong with information for configuration.
BV0411 - ref SDS 56 AB3H
BV0413 - ..
BV0414 - The record on 020416 lists guidance on configuration. ref SDS 69 E891
BV0415 -
BV0416 -
BV0417 -
BV0418 -
BV0419 -
BV05 -
SUBJECTS
Installation DSL on C12
DSL Network
Network Computers
Netbui; TCP/IP
DSL Interent
Pac Bell NTS Enternet 300 DSL Software for Pac Bell
Kingston Network Card for DSL Pac Bell
Modem DSL Westell Wirespeed Pac Bell
NTS Enter Net 300 Pac Bell DSL Software
EnterNet 300, 000415
DSL Connection Failed
C813 -
C81401 - ..
C81402 - DSL Installation on C14
C81403 -
C81404 - Follow up ref SDS 93 5395, ref SDS 86 5395.
C81405 -
C81406 - Applied prior guidance using the router with the network, per above.
C81407 - ref SDS 0 7945
C81409 - ..
C81410 - Nothing to do.
C81411 -
C81412 -
C81413 -
C815 -
SUBJECTS
Netscape, 4.7 W98
User Profile Manager
C14 in Concord Installed Netscape 7
CB05 -
CB0601 - ..
CB0602 - Netscape Configured with User Profile Manager for Millie
CB0603 -
CB0604 - Follow up ref SDS 93 6180, ref SDS 86 6180.
CB0605 -
CB0606 - Applied prior guidance on 041118. ref SDS 86 6180
CB0607 -
CB0608 -
CB0609 -
CB0610 -
CB0611 -
CB07 -
CB08 -
Distribution. . . . See "CONTACTS"