THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: July 20, 2004 09:49 PM Tuesday;
Develop 2nd draft of ASB on SDS standard at Aerospace company.
........Standards Declaration Organizational Memory Intelligence
........Organizational Memory Intelligence Standards Declaration
........Intelligence Outline Define in NWO Organizational Memory
........Scope Military Tradition Guides SDS Support for Intelligence
........Artificial Intelligence Distinguish SDS Leverage Intellignece
........Intelligence Outline in NWO
........8.Steps Communication Metrics in POIMS
........Description SDS Organizational Memory Enables Intelligence
........Common Storage Architecture Chronology Context Accuracy Access
........Accuracy Access Architecture Common Storage Chronology Context
........Intelligence Organizational Memory Scientific Method
...........Find Quickly Context Everything in Right Place Right Time
...........Case Studies Root Cause Analysis Lessons Learned
...........Knowledge Space Multi-dimensional Context Management
...........Granular Addressability Explicit Links Command Control
...........Command Control Conduct Symphony Harmonize Complex Tasks
...........Connecting Dots Fast Easy Fun Intelligence for Everybody
...........Symphony Conductor Harmonize Complex Tasks Command Control
........Background SDS Improves Management at Aerospace company
........Partnership Leadership Technology Organizational Memory
........People Point Fingers Because Cannot Point to Relevant Memory
........SDS Developed in 1983 for Organizational Memory Command Control
........Aerospace company Project Develop CFISR Requires Intelligence Support
........Business Case SDS Saves Time and Money
........Moore's Law Computer Power SDS Improves Productivity
........Interoperability Leverages Investment Training & IT
........Command Control Situational Awareness Saves Time Money
...........Useless Information Nobody Can Find Anything
...........70% Day Wasted Pandemic Productivity Paralyzed
...........Find Information Impossible Organizational Memory Weak
...........Diligence Verify Accuracy Enabled by Organizational Memory
........Use Cases Demonstrate Benefits from Experience Using SDS
........Evaluation Organizational Memory Self-evident Benefits SDS
........Self-evident Benefit Organizational Memory Experience Using SDS
........Audience Executive Support Legal Dep Projects Teams
........Affected Environment Enterprise Windows
........Product Manager, Towers, Procurement Type Export License Reqd
........Procurement Notes 1 Year Evaluation Price in Development
........Technical Contacts Gary through Procurement Focal Gil
........Responsibilities Server Training Support
........Technology Board Coordinate Intelligence with IT
........Intelligence Implementation Board for Transformation
........Implementation PC Windows Server Email
........Deployment Plan Library Analysis Facilitator Skills Scribe
........Transformation SDS Application Implementator Only Few People
........Get It Only Few People Use SDS to Help Many Work Intelligently
........SDS Application Implementator New Work Role Learn Use Practices
........Migration Plan Advance IT to Culture of Knowledge
........Sunset Plan Intelligence Oranizational Memory Endure Centuries
........Related Standards POIMS USACE FAR ISO PMBOK
........References Campbell Grove NWO MTR BIR
........Rules Organizational Memory Accurate Without Pride Passion
........FAQs History SDS Aerospace company Augment Intelligence Com Metrics
........User Keywords Intelligence Com Metrics Diligence Meaning Drift
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Architecture Standards SDS Proposal Review for Organizational Memory
ASB Aerospace company SDS Standard Communication Metrics Intelligence O anizti 06
Sample Format Language for Approved Software Aerospace company Commerci Airpl 09
Command Control SDS Expand Span of Attention Organizational Memory F
1506 - ..
1507 - Summary/Objective
150801 - Follow up ref SDS 42 0000. ref SDS 41 0000.
150803 - Prepared 2nd draft of ASB filing by summarizing 1st draft. Key task
150804 - is defining a standard for intelligence support. ref SDS 0 PR5X
150805 - Required updating POIMS and NWO to explain additional concepts on
150806 - clear, concise, complete communication, a 2-tier model of cognition
150807 - for accuracy, diligence and converting useless information into the
150808 - power of knowledge. An outline was developed defining intelligence
150809 - support based on military practice.
150811 - [On 040802 Gary schedule has been backed up there isn't enough
150812 - time to edit the ASB for a 2nd draft that can be submitted to
150813 - Aerospace company. ref SDS 52 RH5O
150815 - ..
150816 - [On 040818 initial ASB filing submitted to Aerospace company
150817 - for SDS. ref SDS 56 0001
150819 - ..
150820 - [On 040826 received corrected ASB filing. ref SDS 57 S69N
150822 - ..
150823 - [On 041022 new field added to ASB for Brief Description that
150824 - summarizes meaning. ref SDS 61 E29H
150828 - ..
1511 - Progress
151201 - Completed work today on a generalized document file segment system,
151202 - reported on 040714. ref SDS 49 0001
151204 - ..
151205 - Begin work on 2nd draft. Gary is doing the main work in his
151206 - directory, reported on 040709. ref SDS 46 GA5N
151208 - ..
151209 - This work is to get an idea of what explanations to put in POIMS from
151210 - the first draft, that can be referenced to make the 2nd draft more
151211 - concise.
151213 - This should apply definitions Gary submitted on situational
151214 - awareness on 040630, ref SDS 44 0001, and, also, on information
151215 - management, reported in the record on 040630. ref SDS 44 ON5N
151217 - ..
151218 - Applied the material in changes to the section on Scope that
151219 - outlines Command and Control. ref SDS 0 415O
151221 - ..
151222 - Situational awareness was also added to the outline in NWO that
151223 - developes the scope for intelligence support. ref OF 32 08XX
151226 - ..
151227 - 1st draft for Rod is at....
151229 - F:\03 00101 FR AF CG RW 040625 0201A
151231 - ..
151232 - 2nd draft for Rod will be...
151234 - F:\03 00101 FR AF CG RW 040720 0201A
151236 - ..
151237 - Creating a 2nd draft set up is pretty easy by simply creating a new
151238 - directory.
151240 - ..
151241 - Continued implementing planning on 040513, ref SDS 39 GV6N, and on
151242 - 040615, ref SDS 41 3T9K,
151244 - 1. Bulletin ID................................... ref OF 2 MF5J
151245 - 2. Title......................................... ref OF 2 PO6N
151246 - 3. Business Unit................................. ref OF 2 MF7M
151247 - 4. Variation Indicator........................... ref OF 2 SD57
151248 - 5. AR ID......................................... ref OF 2 MF5N
151249 - 6. Bulletin Type................................. ref OF 2 MH4F
151250 - 7. Life Cycle.................................... ref OF 2 TUXV
151251 - 8. Lead Board.................................... ref OF 2 MH7O
151252 - 9. Joint Boards.................................. ref OF 2 TY4G
Standards Declaration Organizational Memory Intelligence Standard
Align with Links to History Context Authority Reveal Correlations Im
Architecture Standards Bulletin ASB on SDS Sets Standards for Organi
220601 - ..
220602 - Standards Declaration Organizational Memory Intelligence
220603 - Organizational Memory Intelligence Standards Declaration
220604 - Intelligence Outline Define in NWO Organizational Memory
220607 - 10. Standards Declaration......................... ref OF 3 PR3O
220608 - Content................. ref OF 3 PS6K
220611 - ..
220612 - Decided to simplify the first draft developed on 040625,
220613 - ref SDS 42 PR5X, based on changes to POIMS planned on 040709
220614 - that explain differences between intelligence support and
220615 - artificial intelligence. ref SDS 46 I76T Applied planning on
220616 - 040615 to cite POIMS as the foundation of requirements for
220617 - organizational memory. ref SDS 41 5R4H
220619 - ..
220620 - Changed the focus from Com Metrics to Organizational Memory
220621 - because first impressions resist combining "communication" with
220622 - "metrics" where communication seems like a personal activity,
220623 - and metrics sound impersonal. POIMS explains Com Metrics with
220624 - the concept of accuracy and access, ref OF 26 1106, and shown
220625 - further in the outline for intelligence support, set out in
220626 - NWO. ref OF 32 LW5I Concepts are good for professional events,
220627 - papers, and trade journals, but have not been effective for
220628 - marketing. Organizational memory is equally arcane, but has a
220629 - softer, and therefore possibly more appealing first impression.
220631 - ..
220632 - Schedule Diary System (SDS) meets POIMS requirements on
220633 - organizational memory for planning, ref OF 25 8535,
220634 - analysis, ref OF 25 2300, and communication to drive command
220635 - and control. ref OF 27 1113 Context Management, accuracy
220636 - and timely access to work history implement regulations and
220637 - standards for due diligence using an audit trail that
220638 - "connects the dots" to get things done on time and on
220639 - budget. ref OF 3 PS6K Interoperability makes organizational
220640 - memory a highly leveraged asset for intelligence support,
220641 - ref OF 26 6649, that maintains knowledge of cause and effect
220642 - on decisions, case studies, and lessons learned across
220643 - disciplines, departments and management levels. (see use
220644 - cases in government, business, health care, education, etc.,
220645 - reported on 020708. ref SDS 33 MZ6O
220647 - [On 040818 planning to further summarize this para based
220648 - on form submitted to Aerospace company. ref SDS 56 166M
220650 - ..
220651 - [On 041022 new field added to ASB for Brief Description
220652 - that summarizes meaning. ref SDS 61 E29H
220654 - ..
220655 - [On 041206 Standards field omitted from published ASB on
220656 - SDS. ref SDS 66 E551
220659 - ..
220660 - 11. Declaration Category.......................... ref OF 3 PT6N
220661 - 12. Product Name.................................. ref OF 3 PRUY
220662 - 13. Version....................................... ref OF 3 PT4H
220663 - 14. Manufacturer.................................. ref OF 3 PT5M
220664 - 15. Supersedes.................................... ref OF 3 PUPW
220665 - 16. Superseded by................................. ref OF 4 CP4F
Scope Organizational Memory Intelligence SDS Expands Military Model
Flexible Structure Enables New Way Working Thinking Through Writing
Intelligence Standard ASB SDS Scope Outline Comparing Requirements f
Communication Metrics 8 Steps Added in POIMS from Record on 001219 W
Intelligence Scope SDS Support Defined in POIMS Based on Traditional
Artificial Intelligence Distinction with Scope SDS Support in POIMS
Communication Metrics 8 Steps Practices Implement Intelligence Suppo
Traditional Scope of Military Intelligence and Distinction with Arti
351101 - ..
351102 - Scope Military Tradition Guides SDS Support for Intelligence
351103 - Artificial Intelligence Distinguish SDS Leverage Intellignece
351106 - 17. Scope......................................... ref OF 4 KX4L
351107 - Content................................. ref OF 4 KZ4F
351109 - ..
351110 - Orginal language for scope was developed on 040610, based on
351111 - samples of other ASB filings. ref SDS 40 OY5H On 040709 Gary
351112 - proposed clarification of this section, ref SDS 46 P389, and so
351113 - revised langauge was adopted. ref SDS 46 P34S
351115 - ..
351116 - Today, changed POIMS and NWO to define a core practice of
351117 - intelligence support, for which Com Metrics is a key part, per
351118 - planning on 040709. ref SDS 46 564G
351120 - [On 040907 requested peer review from Morris.
351121 - ref SDS 58 0001
351123 - ..
351124 - [On 041206 Scope field omitted from published ASB on SDS.
351125 - ref SDS 66 E551
351127 - ..
351128 - POIMS was changed to sharpen concept of "intelligence" cycle
351129 - integrating traditional management practices based an express
351130 - deliverable of organizational memory using a common storage
351131 - strategy with Knowledge Space platform. ref OF 26 6649 Com
351132 - Metrics was revised to clarify role of accuracy and access that
351133 - augment natural mental metrics. ref OF 26 1106
351135 - ..
351136 - NWO added a new section defining intelligence that enables a
351137 - new way to work, and is different from artificial intelligence.
351138 - ref OF 32 JU8O Applies concept of transformation from
351139 - documentation and paperwork that leads to bureaucracy and slows
351140 - getting things done, and is used only to avoid accountability
351141 - into intelligence support for proactive management and planning
351142 - to get things done correctly, on time and within budget.
351143 - Developed an outline for military intelligence. ref OF 32 V43L
351145 - [On 041004 discussed transformation from "documentation" to
351146 - "intelligence" with Woody. ref SDS 60 MJ9N
351148 - ..
351149 - Explain general intelligence support based on military
351150 - tradition leverages ability to think, remember, and communicate
351151 - based on SDS support for thinking through writing, ref OF 32
351152 - V39M, and citing POIMS. ref OF 27 3742 The Prodigy dialogs on
351153 - 930112, ref SDS 2 9405, and research on 991108 that reviewed
351154 - the history of writing support this idea. ref SDS 17 5628
351156 - [On 040927 Gary submitted research showing others have
351157 - grasped parts of SDS support for thinking through writing,
351158 - described as "writing to learn." ref SDS 59 0001
351161 - ..
351162 - Intelligence Outline in NWO
351163 - 8 Steps Communication Metrics in POIMS
351165 - A second outline for intelligence support enabled by SDS is
351166 - then developed that draws on explanations in NWO and in POIMS.
351167 - ref OF 32 LW5I This outline defines the scope for
351168 - Communication Metrics practice, ref OF 32 UH3N, including the
351169 - eight (8) steps supported by SDS, explained in POIMS.
351170 - ref OF 26 685K, based on original work developing eight (8)
351171 - steps using SDS for working intelligently on 001219.
351172 - ref SDS 26 4W4L
351174 - [On 040802 Gary reported work on the project has prevented
351175 - progress preparing the 2nd draft of the ASB, ref SDS 52
351176 - 0001; suggested using lists of SDS terminology. ref SDS 51
351177 - 0001
351179 - ..
351180 - [On 040802 request comments on outline for intelligence.
351181 - ref SDS 52 ZS5V
351183 - ..
351184 - [On 040804 ask Gary about review of this new material on
351185 - the scope section. ref SDS 53 CX6F
351187 - ..
351188 - [On 040806 Gary provided peer review. ref SDS 54 8W5W
351190 - ..
351191 - [On 040810 Gary supports new outline for scope of
351192 - intelligence support, ref SDS 55 CK7T, and reviewing
351193 - sources for published support. ref SDS 55 Z74U
351195 - [On 041206 Scope field omitted from published ASB on SDS.
351196 - ref SDS 66 E551
351198 - ..
351199 - [On 050218 expanded scope of Communication Metrics to
351200 - explain the importance of summary to augment intelligence,
351201 - reflected in the Summary/Objective section of SDS.
351202 - ref SDS 67 U06G
351204 - ..
351205 - New content for Scope field in the ASB...
351207 - Organizational memory is derived from intelligence work that
351208 - commonly entails gathering data, analysis to guide
351209 - decisions, ref OF 4 KZ4F, distribution for coordinated
351210 - action, and feedback to refine accuracy and adjust course.
351211 - ref OF 32 V39M Technology support for intelligence has
351212 - centered on data gathering with satellites, sensors, UMVs
351213 - and to some extent artificial intelligence. ref OF 32 V34L
351215 - ..
351216 - SDS technology expands this scope to strengthen support for
351217 - connecting the dots with timely, accurate, and relevant
351218 - analysis, ref OF 32 LW5I, and distribution for effective
351219 - collaboration. Organizational memory is required within
351220 - Aerospace company, and between Aerospace company and its customers, vendors and
351221 - partners. ref OF 4 CN6J Accuracy throughout all lines of
351222 - communication that influence Aerospace company's success is essential.
351223 - SDS maintains alignment over the life cycle of relevance to
351224 - safety, productivity, and earnings, and SDS maintains
351225 - command and control of the record to protect Aerospace company
351226 - financial, legal, and social interests. ref OF 27 1113
351228 - ..
351229 - [On 040806 Gary provided peer review. ref SDS 54 8W5W
351231 - ..
351232 - [On 041206 Scope field omitted from published ASB on SDS.
351233 - ref SDS 66 E551
Description SDS Intelligence Organizational Memory Scientific Method
Knowledge Space Communication Metrics Expand Explanation on Automati
Common Storage Architecture Chronology Context Accuracy Access
Scientist Writes Each Step of Experiment Collect Data Study for Caus
Links Mind Innately Connects New Information to Experience History N
Artificial Intelligence Distinction with Scope SDS Support in POIMS
Traditional Scope of Military Intelligence and Distinction with Arti
441001 - ..
441002 - Description SDS Organizational Memory Enables Intelligence
441003 - Common Storage Architecture Chronology Context Accuracy Access
441004 - Accuracy Access Architecture Common Storage Chronology Context
441005 - Intelligence Organizational Memory Scientific Method
441007 - Follow up ref SDS 42 OP4J, ref SDS 41 Y55X.
441009 - 18. Description................................... ref OF 5 ZY8H
441010 - Content........................... ref OF 5 R47M
441012 - ..
441013 - Summarized work on 040625, ref SDS 42 OP4J, as follows...
441015 - ..
441016 - Schedule Diary System (SDS) supports organizational memory
441017 - using a process of plan, perform and report called variously
441018 - the "scientific method," good management, ref OF 23 1X6G, or
441019 - simply intelligence. ref OF 26 6649 An architecture for
441020 - common storage based on chronology and context aids accuracy
441021 - and access to knowledge for command and control of the work.
441022 - ref OF 27 1113 Better memory improves basic literacy,
441023 - ref OF 27 3742, learning, research, planning, meetings,
441024 - calls and collaboration to get things done, illustrated in
441025 - the Typical Day Scenario. ref OF 29 0001
441027 - [On 041022 new field added to ASB for Brief Description
441028 - that summarizes meaning. ref SDS 61 E29H
441030 - ..
441031 - [On 041022 modify first para to correlate work history
441032 - with organizational memory. ref SDS 61 KT8G
441034 - ..
441035 - SDS support for better literacy is also shown in the record on 950204,
441036 - ref SDS 6 7499, and reflects analysis in POIMS on improving alphabet
441037 - technology, discussed in the next para. ref SDS 0 J27L
Linear Model Alphabet Technology Augments Intelligence Literacy Expa
Context Management Taxonomy Ontology Organic Structure Accounting Wo
510501 - ..
510502 - Find Quickly Context Everything in Right Place Right Time
510503 - Case Studies Root Cause Analysis Lessons Learned
510504 - Knowledge Space Multi-dimensional Context Management
510506 - SDS expands the linear model of information technology (IT),
510507 - ref OF 26 HR3H, by adding dimensions for time and context.
510508 - This multi-dimensional Knowledge Space, ref OF 5 7P6X,
510509 - tracks repetitive patterns of experience that impart
510510 - knowledge of cause and effect. ref OF 26 4N3O Context
510511 - management applies common classification methods for
510512 - accounting, WBS, taxonomy, ontology and subject indexing to
510513 - find relevant details on demand, ref OF 32 QR6J, because
510514 - everything is in the right place at the right time.
510515 - Chronologies assembled by context construct case studies in
510516 - seconds for root cause analysis and lessons learned.
510518 - ..
510519 - Implements planning on 040513 to explain SDS supports finding
510520 - information quickly by remembering only the gist of the story.
510521 - ref SDS 39 U58T
510523 - ..
510524 - NWO was edited to expand scope for intelligence to explain context
510525 - management that grows organization of knowledge using DNA like organic
510526 - structures to leverage remembering the gist of fragments into finding
510527 - the complete story. ref OF 32 QR6J Traditional methods for taxonomy,
510528 - ontology, filing, accounting, etc. are supported. ref OF 32 VZ9I
510530 - ..
510531 - Implements planning on 040513 to explain SDS supports flexible
510532 - structure of Knowledge Space. ref SDS 39 B56I
510534 - ..
510535 - Implements planning on 040513 to explain SDS support for
510536 - multi-dimensinoal Knowledge Space. ref SDS 39 BQ5F
510538 - ..
510539 - Linear model of information technology is explained in POIMS
510540 - discussion of alphabet technology. ref OF 23 ER3G
510542 - ..
510543 - Case studies, root cause analysis and lessons learned are
510544 - explained...
510546 - Linking summary to details of a
510547 - continuous informaiton stream
510548 - builds continuous case studies
510549 - see................................ POIMS, ref OF 25 7T9I
510551 - ..
510552 - Capturing organizational memory
510553 - expands span of attention to
510554 - strengthen the weak link in
510555 - management by continually
510556 - creating and using traceability
510557 - to original sources for root
510558 - cause analysis, by verifying
510559 - accuracy and managing context
510560 - see................................ POIMS, ref OF 25 0504
510562 - ..
510563 - Knowledge Space supports command
510564 - and control by automatically
510565 - creating chronologies of related
510566 - events that give instant access
510567 - on demand to relevant history of
510568 - all events, based on situational
510569 - awareness. Chronologies comprise
510570 - an "audit trail" of alignment
510571 - based on sequence that imparts
510572 - knowledge of cause and effect,
510573 - essential for understanding
510574 - the context of why things happened.
510575 - Case Studies, Lessons Learned,
510576 - Continual Learning, Traceability
510577 - to Original Sources and Root Cause
510578 - Analysis all derive from command
510579 - and control to construct and
510580 - access chronologies of cause
510581 - and effect based on the organic
510582 - structure of context............... POIMS, ref OF 26 4662
510584 - ..
510585 - Case studies scope................... NWO, ref OF 32 6F4I
510587 - ..
510588 - Root cause analysis scope............ NWO, ref OF 32 QP5I
510590 - ..
510591 - Lessons Learned scope................ NWO, ref OF 32 RF5I
Intelligence Makes Connecting the Dots Analysis Fast Easy Fun with S
Anytime Anywhere Intelligence SDS Work Product Delivered with Common
Power Common Knowledge Few People Use SDS to Create Organizational M
Use Existing Skills Most People Don't Have to Learn Anything New Bec
Command Control Symphany Conductor Integrates Components of Work SDS
Command Control Conductor Symphany Integrates Components of Work SDS
Inference Part of Semiotics, Causation, Sequence, Chronology
Piano SDS Makes Good Management Fun Like Playing Music That Connects
Intelligence Fun Making Connections Spreadsheet for Knowledge Video
Care About Intelligence National Security Survival Performance Excee
821301 - ..
821302 - Granular Addressability Explicit Links Command Control
821303 - Command Control Conduct Symphony Harmonize Complex Tasks
821304 - Connecting Dots Fast Easy Fun Intelligence for Everybody
821305 - Symphony Conductor Harmonize Complex Tasks Command Control
821307 - Intelligence support makes "connecting the dots" to
821308 - understand complex details fast, ref OF 5 NM4J, easy, and
821309 - fun. see POIMS, ref OF 26 6649 and ref OF 26 6M5H Work
821310 - product delivered with common browser technology enables
821311 - everyone to work from a common story that makes sense of
821312 - daily events, ref OF 25 2300, based on situational
821313 - awareness. ref OF 32 08XX The power of common knowledge
821314 - derived from a few people using SDS to create organizational
821315 - memory enables everyone to maintain alignment with
821316 - objectives, requirements and commitments using existing
821317 - skills. Most people don't have to learn anything new,
821318 - because granular addressability, ref OF 26 6J6L let's
821319 - everyone "connect the dots," shown by explicit links in this
821320 - ASB standards form (click on the double dots above each
821321 - paragraph and see what happens).
821323 - ..
821324 - POIMS supports 2-tier model of cognition; custom links connect the
821325 - dots to construct knowledge of cause and effect based on situational
821326 - awareness. ref OF 26 YP7G SDS has right structure for knowledge, and
821327 - user interface makes the structure useful to people for command and
821328 - control of the work similar to a conducting a symphony, ref OF 26
821329 - 6M5H, noted by Jack Park in a letter on 001130. ref SDS 25 H17O
821331 - [On 041022 new field added to ASB for Brief Description
821332 - that summarizes meaning. ref SDS 61 E29H
821334 - ..
821335 - Applied planning on 040513 to present granular addressability and
821336 - explicit links, ref SDS 39 UO7G, which are specified in POIMS,
821337 - ref OF 26 6J6L,
Background SDS Documentation Common Term for Organizational Memory P
Partnership Leadership Technology Solves Problem Documentation Commo
Intelligence Improves Documentation for Proactive Management Plannin
New Way Working Intelligence Improves Documentation for Proactive Ma
950701 - ..
950702 - Background SDS Improves Management at Aerospace company
950703 - Partnership Leadership Technology Organizational Memory
950704 - People Point Fingers Because Cannot Point to Relevant Memory
950705 - SDS Developed in 1983 for Organizational Memory Command Control
950707 - 19. Background.................................... ref OF 5 R45N
950708 - Content........................... ref OF 5 R66I
950710 - ..
950711 - Summarized work on 040625, ref SDS 42 OP5R, as follows...
950713 - [On 041206 Background field omitted from published ASB on
950714 - SDS. ref SDS 66 E551
950716 - ..
950717 - Organizational memory, communication, intelligence and
950718 - knowledge are commonly described as "documentation,"
950719 - "alignment," "audit trail," and "traceability to original
950720 - sources." ref OF 5 R66I Difficulty achieving meaningful
950721 - results is summarized on the job by complaints about
950722 - "bureaucracy," "nobody cares," "nobody listens," "information
950723 - overload," and "no time to think," which leads to acrimony and
950724 - finger pointing, because people cannot point to relevant
950725 - information in the record. This age old dilemma can be solved
950726 - with a partnership between leadership and technology.
950728 - ..
950729 - On 000716 coherent theory of management provided by Com Metrics has
950730 - been pursued for past several centuries. ref SDS 19 7838
950732 - ..
950733 - This section of the ASB reflects POIMS requirements for transformation
950734 - to a culture of knowledge. Organizational memory enables intelligence
950735 - support, which advances conventional information technology (IT) for
950736 - creating documentation to a new paradigm of knowledge technology.
950737 - ref OF 24 K84L NWO makes a similar point, explaining advances that
950738 - enable people to "connect the dots" to understand cause and effect.
950739 - ref OF 31 23UN
950741 - ..
950742 - Partnership between leadership and technology called out as the core
950743 - objective of POIMS, ref OF 23 6221, and explained in detail for making
950744 - good management fast and easy, ref OF 23 NB9O, by providing
950745 - intelligence to support clear, concise, complete communication.
950746 - ref OF 26 18AF
950748 - ..
950749 - Aligns with Roy Roebuck's analysis of management requirements reported
950750 - on 020217, ref SDS 31 1332; and, Roy's explanation that SDS solves the
950751 - problem of finger pointing in meetings by enabling people to point to
950752 - relevant information in the record instead of each other. ref SDS 31
950753 - 9360
950755 - ..
950756 - ASB Background continues....
950758 - ..
950759 - Beginning in 1983 SDS evolved to make organizational memory
950760 - cost effective for intelligence support. ref SDS 20 0008
950761 - Today, there are over 25,000 records extending over 15 years.
950762 - ref OF 5 J29N
950764 - [On 041206 Background field omitted from published ASB on
950765 - SDS. ref SDS 66 E551
Aerospace company Project Develop CFISR Requires Intelligence Support H tory S 88
A00401 - ..
A00402 - Aerospace company Project Develop CFISR Requires Intelligence Support
A00404 - In 2002 Aerospace company was awarded a contract by the Defense Department
A00405 - to lead development of Future Combat Systems (combat). ref OF 5
A00406 - G46H A major deliverable is better communication, command and
A00407 - control, intelligence, surveillance and reconnaissance,
A00408 - summarized as "CFISR." Discussion on January 21, 2003
A00409 - considered using CFISR to manage work in the Models and
A00410 - Simulations Group, which is developing theory and guidance on
A00411 - making CFISR a practical reality for our customer. SDS was
A00412 - tried unofficially for about a year, and found effective. In
A00413 - March 2004 Aerospace company Procurement issued a no cost contract to
A00414 - study SDS. Experience using organizational memory enables a
A00415 - standard for intelligence support that "connects the dots" to
A00416 - convert information into accurate knowledge for saving time and
A00417 - money.
Business Case SDS Command Control Situational Awareness Saves Time M
Business Case SDS Command Control Situational Awareness Saves Time M
Moore Gordon Intel Formula on Increasing Computer Power Applied by S
A70601 - ..
A70602 - Business Case SDS Saves Time and Money
A70603 - Moore's Law Computer Power SDS Improves Productivity
A70604 - Interoperability Leverages Investment Training & IT
A70605 - Command Control Situational Awareness Saves Time Money
A70607 - 20. Business Case................................. ref OF 6 RR8J
A70608 - Content........................... ref OF 6 RT9K
A70611 - ..
A70612 - Summarized initial language developed on 040625, for Business
A70613 - Case/Drivers. ref SDS 42 QL7N
A70615 - ..
A70616 - SDS drives command and control of the work based on
A70617 - situational awareness that save time and money. ref OF 27
A70618 - 1113 A study by the US Army Corps of Engineers reported cost
A70619 - savings are in the range of 10 to 1. ref DRP 5 0001 SDS
A70620 - interoperability further leverages investment in training
A70621 - and use of popular technologies by adding value to daily
A70622 - working information. (see POIMS, ref OF 25 PT4O) In a prior
A70623 - report the Corps found that SDS provides effective
A70624 - intelligence support, ref DRP 4 6172, and improves
A70625 - traditional methods for lessons learned. ref DRP 4 3156
A70627 - [On 041206 Business Case field omitted from published
A70628 - ASB on SDS. ref SDS 66 E551
A70630 - ..
A70631 - Implements planning on 040513 to explain interoperability. ref SDS 39
A70632 - GF3L
A70634 - ..
A70635 - POIMS cites Gordon Moore's famous formula on increasing power of
A70636 - computers; SDS interoperability leverages this power to increase
A70637 - productivity of people. ref OF 26 SV9H
A70639 - ..
A70640 - Working intelligently to save time and money, and learning
A70641 - to do a better job in the future enable Aerospace company to deliver
A70642 - value and stay competitive.
Diligence Mistakes Avoid Supported by SDS Finding Relevant Details F
Useless Information Define Nobody Can Find Anything Information Not
AO0501 - ..
AO0502 - Useless Information Nobody Can Find Anything
AO0503 - 70% Day Wasted Pandemic Productivity Paralyzed
AO0504 - Find Information Impossible Organizational Memory Weak
AO0505 - Diligence Verify Accuracy Enabled by Organizational Memory
AO0507 - Follow up ref SDS 40 XH4X.
AO0509 - Aerospace company business units describe a need for due
AO0510 - diligence to reduce mistakes that cause loss of time and
AO0511 - money, because people cannot find accurate information.
AO0512 - reported on 040610, ref SDS 40 CT4L Organizations have a
AO0513 - weak ability to remember accurately. reported on 010420,
AO0514 - ref SDS 27 IE4M, and in POIMS, ref OF 26 SZ3F Bill Gates at
AO0515 - Microsoft says information becomes useless that piles up in
AO0516 - computers, because nobody can find anything, reported on
AO0517 - 021108. ref SDS 34 EF5I CBS News reported on the 60 Minutes
AO0518 - program that too much information is a growing pandemic that
AO0519 - stifles productivity. A study found that 70% of the day is
AO0520 - wasted in unproductive meetings, where people point fingers
AO0521 - in anger and accusation, because they cannot point to
AO0522 - relevant contextual experience in the record of
AO0523 - organizational memory. (people need SDS support for command
AO0524 - and control, reported on 020217, ref SDS 31 9360)
AO0526 - ..
AO0527 - SDS positions Aerospace company to lead in turning useless
AO0528 - information into knowledge for products and services that
AO0529 - benefit customers.
AO0531 - ..
AO0532 - Implements planning on 040513 to cite Bill Gate's announcement on
AO0533 - 021108 about improving technology to find information. ref SDS 39 ME6G
AO0535 - ..
AO0536 - Implement planning on 040615 to cite Jeff Conklin's work. ref SDS 41
AO0537 - R75U
AO0539 - ..
AO0540 - Leadership supported by SDS making good management faster and easier;
AO0541 - tasks that require less diligence and discipline expand the pool of
AO0542 - people willing to use good management. ref OF 23 NB9O Intelligence
AO0543 - support enables clear, concise, complete communication; strengthens
AO0544 - diligence without working harder. ref OF 26 184E NWO explains how SDS
AO0545 - improves diligence. ref OF 33 PQ4M
AO0547 - ..
AO0548 - Due diligence requires checking the record to verify accuracy, added
AO0549 - to NWO. ref OF 33 R650 Clear, concise, complete communication enabled
AO0550 - by SDS dynamic linking provides precision access to make due diligence
AO0551 - a practical reality. ref OF 33 A44G
AO0553 - [On 050218 added cognitive overhead to NWO. ref SDS 67 PPSQ
AO0555 - ..
AO0556 - POIMS explains SDS support for Knowledge Space provides command and
AO0557 - control of the work; power of knowledge stronger than useless
AO0558 - information. ref OF 26 15BF NWO defines the concept of due diligence
AO0559 - that is enabled by SDS that makes finding relevant information fast
AO0560 - and easy. ref OF 33 PQ4M
Evaluation SDS Benefits Organizational Memory Self-evident from Expe
AT0401 - ..
AT0402 - Use Cases Demonstrate Benefits from Experience Using SDS
AT0403 - Evaluation Organizational Memory Self-evident Benefits SDS
AT0404 - Self-evident Benefit Organizational Memory Experience Using SDS
AT0406 - 21. Evaluation.................................... ref OF 6 RU4I
AT0407 - Content........................... ref OF 6 RW4L
AT0409 - ..
AT0410 - Summarized work on 040625. ref SDS 42 EH7F
AT0412 - ..
AT0413 - Benefits of "intelligence" support using organizational memory
AT0414 - are generally self-evident from experience using SDS work
AT0415 - product. ref OF 6 RW4L The 1,600 SDS records on the combat
AT0416 - project created at Aerospace company the past 18 months are are not
AT0417 - available for evaluation under this ASB. Some 25,000 SDS
AT0418 - records have been created by the developer since 1988, and
AT0419 - about 6,000 are on the Internet as public examples of common
AT0420 - applications described in the ASB, ref SDS 0 QL7N, and in the
AT0421 - SDS Typical Day Scenario. ref OF 29 0001
AT0423 - ..
AT0424 - Examples of support for organizational memory that relate to
AT0425 - typical Aerospace company operations, ref OF 6 885I, are listed in the
AT0426 - record on October 17, 2000. ref SDS 23 3995 Action item
AT0427 - management is further illustrated by the record on September
AT0428 - 22, 2000. ref SDS 22 0001 A variety of use cases are listed on
AT0429 - July 8, 2002. ref SDS 33 MZ6O
AT0431 - ..
AT0432 - Public comments list PG&E, DNRC, USACE, SRI. ref OF 6 4X6F
Audience Executive Legal Projects Teams Departments Root Cause Analy
AY0401 - ..
AY0402 - Audience Executive Support Legal Dep Projects Teams
AY0404 - 22. Audience...................................... ref OF 7 A18J
AY0405 - Content........................... ref OF 7 A38H
AY0407 - ..
AY0408 - Retained language developed on 040625. ref SDS 42 EH8T
AY0410 - ..
AY0411 - Executive and legal support, operations, projects, teams, and
AY0412 - meetings are typical consumers of "intelligence" for planning,
AY0413 - progress and action item review, collaboration, decision
AY0414 - support, case studies, root cause analysis and lessons learned.
AY0415 - ref OF 7 A38H
AY0417 - [On 041025 proposed revision to Audience field. ref SDS 62
AY0418 - ZO7O
AY0420 - ..
AY0421 - [On 041206 Audience field omitted from published ASB on
AY0422 - SDS. ref SDS 66 E551
Service Level Aerospace company ASB
B30401 - ..
B30402 - Service Level
B30404 - 23. Service Level................................. ref OF 7 A36O
Affected Environment Enterprise Windows
B80401 - ..
B80402 - Affected Environment Enterprise Windows
B80404 - 24. Affected Environment.......................... ref OF 7 A44N
B80405 - Content........................... ref OF 7 A55N
B80407 - ..
B80408 - Retained language developed on 040625. ref SDS 42 EH9V
B80410 - ..
B80411 - SDS support for intelligence and knowledge in organizational
B80412 - memory can be applied Enterprise-wide. Work product can be
B80413 - generated with common Windows systems, published to Aerospace company
B80414 - servers, and delivered through web browsers. ref OF 7 A55N
Export License Required
BS0701 - ..
BS0702 - Product Manager, Towers, Procurement Type Export License Reqd
BS0705 - 25. Product Manager............................... ref OF 8 E78J
BS0706 - 26. Product Tower(s).............................. ref OF 8 E74F
BS0707 - 27. Procurement Type.............................. ref OF 8 E75N
BS0708 - 28. Export License Required....................... ref OF 8 E83K
BX0401 - ..
BX0402 - Procurement Focal
BX0405 - 29. Procurement Focal............................. ref OF 8 E85F
Procurement Notes 1 Year Evaluation Price in Development
C20401 - ..
C20402 - Procurement Notes 1 Year Evaluation Price in Development
C20405 - 30. Procurement Notes............................. ref OF 8 E86K
C20406 - Content........................... ref OF 8 E46I
C20408 - ..
C20409 - There has been no discussion with Gary on this field. The
C20410 - description calls for information on buying the product. Cite
C20411 - evaluation status based on contract reported on 040317 that
C20412 - shows price is in development. ref SDS 38 2O9I
Technical Contacts Gary through Procurement Focal Gil
C70401 - ..
C70402 - Technical Contacts Gary through Procurement Focal Gil
C70405 - 31. Technical Contacts............................ ref OF 8 E44K
C70406 - Content........................... ref OF 8 E56J
C70408 - ..
C70409 - Gary has mentioned that he expects to provide technical
C70410 - support. Therefore, cite technical contacts are through
C70411 - Procurement Focual (BEMSD)
Responsibilities Server Training Support
CC0401 - ..
CC0402 - Responsibilities Server Training Support
CC0403 - Technology Board Coordinate Intelligence with IT
CC0404 - Intelligence Implementation Board for Transformation
CC0407 - 32. Responsibilities.............................. ref OF 9 2H8J
CC0408 - Content........................... ref OF 9 2J8N
CC0410 - ..
CC0411 - Applied content from 040625. ref SDS 42 EA3V
CC0413 - ..
CC0414 - Web hosting is a critical responsibility. SDS can be used for
CC0415 - intelligence work without server support, but the value of
CC0416 - organizational memory is magnified significantly by access
CC0417 - through a secure intranet that supports FTP operations common
CC0418 - on the Internet. SDS reduces web hosting cost to merely
CC0419 - provide computer infrastructure, which is already in place.
CC0420 - ref OF 9 2J8N
CC0422 - [On 041206 Responsibilities field omitted from published
CC0423 - ASB on SDS. ref SDS 66 E551
CC0425 - ..
CC0426 - Training and technical support on using SDS and application for
CC0427 - organizational memory are important responsibilities for
CC0428 - deployment. ref OF 9 AC4F
CC0430 - ..
CC0431 - A technology board should be assigned to review and recommend
CC0432 - system integration improvements and refinements. ref OF 9 AC4L
CC0434 - ..
CC0435 - An implementation board of some kind for Intelligence and
CC0436 - Organizational Memory will be needed to complement Aerospace company's
CC0437 - ongoing work to upgrade, educate and train for best practices.
CC0438 - ref OF 9 AC5H
CC0440 - ..
CC0441 - The power of knowledge requires transformation through
CC0442 - experimentation, orientation and education comparable to
CC0443 - advance from orality to literacy. ref SDS 17 5628 Leadership
CC0444 - is critical. ref OF 9 AC5O
Implementation PC Windows Server Email
CH0401 - ..
CH0402 - Implementation PC Windows Server Email
CH0405 - 33. Implementation Requirements................... ref OF 9 2K3N
CH0406 - Content........................... ref OF 9 2M5F
CH0408 - ..
CH0409 - Used same language developed on 040625. ref SDS 42 2B5F
CH0411 - Microsoft Windows 2000 or XP are preferred platforms for
CH0412 - SDS, along with Internet Explorer 5.01 or greater to
CH0413 - support interoperability with the broadest range of other
CH0414 - tools. SDS can be implemented on a stand alone personal
CH0415 - computer and/or in combination with email and server
CH0416 - support.
CH0418 - [On 041206 Implementation Requirements field omitted
CH0419 - from published ASB on SDS. ref SDS 66 E551
Deployment Plan Library Analysis Facilitator Skills Scribe SAI Role
CM0401 - ..
CM0402 - Deployment Plan Library Analysis Facilitator Skills Scribe
CM0403 - Transformation SDS Application Implementator Only Few People
CM0404 - Get It Only Few People Use SDS to Help Many Work Intelligently
CM0405 - SDS Application Implementator New Work Role Learn Use Practices
CM0408 - 34. Deployment Plan............................... ref OF 10 GN8L
CM0409 - Content........................... ref OF 10 GP8O
CM0411 - ..
CM0412 - Summarized work on 040625. ref SDS 42 0T9G
CM0414 - Organizational memory requires library, analysis, and
CM0415 - facilitator skills; work product for intelligence and
CM0416 - knowledge is a new way of working that requires
CM0417 - transformation through experimentation, ref OF 10 GP8O,
CM0418 - similar to the way cost and schedule controls were
CM0419 - introduced in the 1950s. Andy Grove, CEO at Intel, explains
CM0420 - that in the beginning only a few people get it. ref SDS 12
CM0421 - 2648
CM0423 - [On 041206 Deployment field omitted from published ASB
CM0424 - on SDS. ref SDS 66 E551
CM0426 - ..
CM0427 - Since only a few people need to use SDS in order for many
CM0428 - people in teams, projects and departments to benefit,
CM0429 - deployment entails identifying a few SDS application
CM0430 - implementors (SAI) to learn the program and use practices.
CM0431 - ref OF 10 D28J
CM0433 - ..
CM0434 - SDS was deployed on Aerospace company's combat project by a senior
CM0435 - engineer with 40 years experience understanding corporate
CM0436 - culture, management, and communication. This individual had
CM0437 - done independent study to appreciate the opportunity and
CM0438 - challenge of realizing meaningful change. Personal skills
CM0439 - for writing and analysis, and commitment to improve helped
CM0440 - in learning SDS to deliver intelligence support. ref OF 10
CM0441 - D290
CM0443 - ..
CM0444 - Seek the "scribe" in every unit for the SAI role; someone
CM0445 - prepared at meetings, the person who remembers details, and
CM0446 - is thorough expediting to get things done correctly.
CM0447 - Computer skills and discipline expertise are helpful, but
CM0448 - not essential, since doing intelligence work makes the SAI
CM0449 - sufficiently "expert" to produce a useful record of
CM0450 - organizational memory. ref OF 10 KG5I
CM0452 - ..
CM0453 - The fastest way to learn SDS is working with a mentor for 2
CM0454 - - 6 weeks to get experience with SDS functions, and get
CM0455 - guidance on "rules of the road," ref SDS 0 CF3T, for
CM0456 - constructing an effective record of organizational memory.
CM0457 - ref OF 10 KH3N
CM0459 - ..
CM0460 - This fits the model of prior Aerospace company transformation efforts based on
CM0461 - training for 8 weeks, reported on 990312. ref SDS 13 01GN
CM0463 - [On 041027 an ASB member objects to SDS requiring 6
CM0464 - weeks training for transformation from information to a
CM0465 - culture of knowledge. ref SDS 63 5Q6J
CM0467 - ..
CM0468 - [On 041101 Dave, who designed 8-week proof of concept
CM0469 - training exercise for Aerospace company in the 90s, notifies Woody
CM0470 - SDS rejected for limited deployment; submitted to EEPC
CM0471 - KM subcouncil for companywide standard. ref SDS 64 CC4L
CM0473 - ..
CM0474 - ASB deployment continues...
CM0476 - Intelligence support could become a professional role for
CM0477 - operations and projects, ref OF 32 A56M, that sets
CM0478 - standards, and provides training for the Scope of Services,
CM0479 - ref DRP 4 4929, specified by the Corps of Engineers.
CM0480 - ref OF 10 KH4O
CM0482 - ..
CM0483 - Fixed price contracts are good places to begin SDS
CM0484 - deployment, because there is clear value at risk that
CM0485 - provides a target for organizational memory to generate
CM0486 - savings. On contracts that require deliverables for a fixed
CM0487 - amount in a specified time, people appreciate support that
CM0488 - shines the light of "intelligence" on the mission,
CM0489 - especially so for projects in "trouble." ref OF 10 JH3F
CM0491 - ..
CM0492 - Aerospace company has strong infrastructure for training and
CM0493 - transformation that provides a platform for company-wide
CM0494 - exposure to goals and practices of intelligence support.
CM0495 - Exposure in turn migrates demand to expand support for
CM0496 - saving time and money to internal management. Allowing
CM0497 - Aerospace company business units to transition at their own pace
CM0498 - provides the best chance of success for organizational
CM0499 - memory. ref OF 10 EQ4F
Migration Plan Advance IT to Culture of Knowledge
CR0401 - ..
CR0402 - Migration Plan Advance IT to Culture of Knowledge
CR0405 - 35. Migration Plan................................ ref OF 10 GQ3M
CR0406 - Content........................... ref OF 10 QM6F
CR0408 - SDS is the first solution to make a conceptual advance over
CR0409 - information technology, ref SDS 19 7838, based on a theory
CR0410 - of knowledge that can be directly addressed by technology.
CR0411 - ref OF 23 0367 This presents strong potential for migration
CR0412 - of the technology, based on experience from broader use.
CR0413 - Last year alone, 40 major improvements were made,
CR0414 - ref OF 10 QM6F, that reduce the level of effort for
CR0415 - performing knowledge work. ref SDS 21 2K4H
CR0417 - [On 041206 Migration field omitted from published ASB on
CR0418 - SDS. ref SDS 66 E551
CR0420 - ..
CR0421 - Migration for organizational memory is a new process for
CR0422 - working with intelligence support, ref OF 10 X47H, that
CR0423 - leads toward a culture of knowledge. ref OF 23 SK7L
Sunset Plan Intelligence Oranizational Memory Endure Centuries
CW0401 - ..
CW0402 - Sunset Plan Intelligence Oranizational Memory Endure Centuries
CW0405 - 36. Sunset Plan................................... ref OF 11 KU8F
CW0406 - Content........................... ref OF 11 LO9L
CW0408 - ..
CW0409 - SDS launches the dawn of transformation from information to
CW0410 - a culture of knowledge. Buckminster Fuller suggests that an
CW0411 - established culture requires about 50 years to adjust to
CW0412 - major change. Other authorities maintain that most
CW0413 - organizations don't last 50 years, further indicating the
CW0414 - challenge of transformation. ref OF 11 LO9L Literacy lasted
CW0415 - for about 2,000 years, and information technology has
CW0416 - evolved for the past 600 years.
CW0418 - [On 041206 Sunset field omitted from published ASB on
CW0419 - SDS. ref SDS 66 E551
CW0421 - ..
CW0422 - While SDS may eventually be supplanted as the standard for
CW0423 - knowledge tools, once attention turns to standards for
CW0424 - "knowledge," as Aerospace company is doing with ASB CW-BDSB-1547-0 the
CW0425 - core skills and practices should endure for many centuries.
CW0426 - ref OF 11 454L
Related Standards POIMS USACE FAR ISO PMBOK
D10401 - ..
D10402 - Related Standards POIMS USACE FAR ISO PMBOK
D10405 - 37. Related Standards............................. ref OF 11 KX4I
D10406 - " Content........................... ref OF 11 KZ5J
D10408 - ..
D10409 - USACE Com Metrics Scope
D10410 - of Services........................... ref DRP 4 4929
D10411 - POIMS................................. ref OF 23 0001
D10412 - FAR documentation............. 020504, ref SDS 32 0001
D10413 - ISO traceability.............. 950721, ref SDS 8 1740
D10414 - PMBOK management cycle........ 950721, ref SDS 8 4012
D10416 - [On 041206 Related Standards field omitted from published
D10417 - ASB on SDS. ref SDS 66 E551
References Improbable Machine Jeremy Campbell Only Paranoid Survive
D60401 - ..
D60402 - References Campbell Grove NWO MTR BIR
D60405 - 38. References.................................... ref OF 12 6M8F
D60406 - Content........................... ref OF 12 6O6M
D60408 - ..
D60409 - Implemented planning on 040615 to list sources. ref SDS 41 R73W
D60411 - ..
D60412 - The Improbable Machine (1990)
D60413 - Jeromy Campbell
D60414 - People pay a price for
D60415 - relying on common sense
D60416 - to fill in the gaps of
D60417 - inaccurate memory............. 900303, ref SDS 1 4456
D60419 - ..
D60420 - Only Paranoid Survive (1998)
D60421 - Andy Grove, CEO Intel
D60422 - New realities strategic
D60423 - inflection point.............. 980307, ref SDS 12 3151
D60425 - ..
D60426 - New World Order Needs Old Time Religion (1995)
D60427 - Rod Welch
D60428 - Human mind has created a world for
D60429 - which it is not well suited.......... ref OF 31 2082
D60431 - ..
D60432 - Management Tasks Responsibilities
D60433 - and Practices (1993)
D60434 - Peter Drucker
D60435 - People have given up on
D60436 - improving communication
D60437 - because task is too
D60438 - complex; information
D60439 - technology inadequate......... 931130, ref SDS 4 3851
D60441 - ..
D60442 - Beyond Information Revolution (1999)
D60443 - Peter Drucker
D60444 - Better management requires
D60445 - technology that routinizes
D60446 - support for human
D60447 - cognition..................... 991025, ref SDS 16 0785
D60450 - ..
D60451 - A Solution to Plato's Problem (1996)
D60452 - The Latent Semantic Analysis
D60453 - Theory of Acquisition,
D60454 - Induction, and Representation
D60455 - of Knowledge
D60456 - Tom Landauer
D60457 - Defines problem of meaning
D60458 - drift that is compounded by
D60459 - better information technology
D60460 - requires support to
D60461 - augment intelligence.......... 960518, ref SDS 10 3734
D60463 - ..
D60464 - Toward High Performance (1992)
D60465 - Organizations
D60466 - A Strategic Role for
D60467 - Groupware
D60468 - Doug Engelbart
D60469 - Calls for new of working
D60470 - with ABC continual improvement
D60471 - process to augment
D60472 - intelligence.................. 991222, ref SDS 18 C742
D60474 - ..
D60475 - Lifestreams, Gelernter sets
D60476 - objectives.................... 031215. ref SDS 36 2X4H
Rules Organizational Memory Dates for Links Accurate Without Pride P
DB0401 - ..
DB0402 - Rules Organizational Memory Accurate Without Pride Passion
DB0405 - 39. Rules......................................... ref OF 12 6O5F
DB0406 - Content........................... ref OF 12 6Q9J
DB0408 - ..
DB0409 - Experience using SDS for the past 20 years has promulgated a
DB0410 - few simple rules for construction and use of organizational
DB0411 - memory. ref OF 12 6Q9J
DB0413 - ..
DB0414 - Dates are always entered to identify links in SDS records that
DB0415 - foster a culture of knowledge based on causation, and aid
DB0416 - memory in navigating Knowledge Space based on a common storage
DB0417 - strategy of chronology. ref OF 12 PURU
DB0419 - [On 041206 Rules field omitted from published ASB on SDS.
DB0420 - ref SDS 66 E551
DB0422 - ..
DB0423 - Facts are presented passively based on alignment, using phrases
DB0424 - like "...the record indicates...," "...background on xyz date
DB0425 - shows..." etc., so that people can draw their own conclusions
DB0426 - based on the weight of evidence, and energy is not dissipated
DB0427 - arguing with personalities, but is directed positively toward
DB0428 - refining accuracy of the record with feedback. ref OF 12 MR7O
DB0430 - ..
DB0431 - Verbal conversations in ordinary discussion, and calls, and in
DB0432 - formal meetings are rarely presented as verbatim quotes, but
DB0433 - rather should reflect the tenuous quality of remembrance, and
DB0434 - inadvertent misspeak. Use phrases like... "During the meeting,
DB0435 - Tom seemed to say..." and "Mary noted...," "Fred indicated
DB0436 - disagreement, suggesting...." These constructions have proven
DB0437 - less prone to emotional attack, and more likely to elicit
DB0438 - feedback that strengthens organizational memory by reducing
DB0439 - misimpressions. Documents, however, can be both quoted and
DB0440 - paraphrased, and are always supported with links to the
DB0441 - original source for accuracy. ref OF 12 MR8M
DB0443 - ..
DB0444 - The analysts name rarely appears in the record, which is often
DB0445 - issued in the name of a manager or executive responsible for
DB0446 - the work being reported, further reflecting the support and
DB0447 - facilitating role of Communication Metrics for getting things
DB0448 - done quickly and accurately. ref OF 12 5M5M
DB0450 - ..
DB0451 - Attribution and credit for progress, solutions and ideas is
DB0452 - clearly presented, and where the analyst offers suggestions
DB0453 - this is presented impersonally with phrases like "There was
DB0454 - discussion that..." and "The team considered such and such..."
DB0455 - ref OF 12 PUSX
DB0457 - ..
DB0458 - Blame for problems is never attributed to anyone in anger,
DB0459 - accusation nor opprobrium; however, the record is presented
DB0460 - accurately to maintain accountability, and options and sources
DB0461 - are presented by drawing on the analysts command and control of
DB0462 - the record for expediting solutions that save lives, time and
DB0463 - money. ref OF 12 5M6W
DB0465 - ..
DB0466 - The record should be accurate, polite, and constructive without
DB0467 - passion or prejudice, so that people are reminded by raising
DB0468 - issues without raising temperatures. ref OF 12 PUUP
DB0470 - ..
DB0471 - This should be integrated with one above. ref SDS 0 MR7O
DB0473 - ..
DB0474 - The record should be distributed in time to seize opportunity
DB0475 - and to avoid harm. Sometimes this means today, and in other
DB0476 - situations, where there is no impending action, within a week
DB0477 - or so. ref OF 12 5M7V
Frequently Asked Questions FAQ History of SDS Background Using SDS a
DG0401 - ..
DG0402 - FAQs History SDS Aerospace company Augment Intelligence Com Metrics
DG0405 - 40. FAQs.......................................... ref OF 13 SQ7O
DG0406 - Content........................... ref OF 13 ES6M
DG0408 - ..
DG0409 - Added question about saving "useless" information, cited by
DG0410 - Aerospace company's rep on 040610. ref SDS 40 FF8V
DG0412 - [On 041206 FAQs field omitted from published ASB on SDS.
DG0413 - ref SDS 66 E551
DG0415 - ..
DG0416 - Where did SDS come from?
DG0418 - ..
DG0419 - See history of SDS, ref SDS 20 0008, reported on July 23, 2000.
DG0420 - ref OF 13 ES6M
DG0423 - ..
DG0424 - How did SDS get started at Aerospace company?
DG0426 - ..
DG0427 - See Background. ref SDS 0 G46H
DG0430 - ..
DG0431 - What does "augment intelligence" mean; how is this different
DG0432 - from "artificial intelligence"?
DG0434 - ..
DG0435 - POIMS describes the goal for SDS to aid, augment, ref OF 23
DG0436 - 015M, and leverage intelligence, ref OF 23 2D4M, and similar to
DG0437 - using tools that augment physical strength, like a car, hammer,
DG0438 - airplane, telephone. Others have proposed the same goal,
DG0439 - notably Doug Engelbart has long championed technology to
DG0440 - augment intelligence, beginning with important work in the
DG0441 - 1960s at SRI, and continuing throughout a distinguished career.
DG0442 - (reported on 001114. ref SDS 24 0001
DG0444 - ..
DG0445 - Artificial intelligence, from a lay person's perspective,
DG0446 - ref OF 32 V34L, seeks to create technology that emulates and
DG0447 - replaces human thinking. Jeremy Campbell's book "The
DG0448 - Improbably Machine," discusses challenges in AI work.
DG0449 - ref SDS 1 0001
DG0452 - ..
DG0453 - Why was Communication Metrics adopted; is this like
DG0454 - "Knowledge Management"?
DG0456 - ..
DG0457 - Comm Metrics was formulated on March 27, 1995, ref SDS 7 EK5J,
DG0458 - extending analysis a month earlier in February, and driven in
DG0459 - part by experience at PG&E reported on December 28, 1994.
DG0460 - ref SDS 5 9954
DG0462 - ..
DG0463 - POIMS explains a rationale for SDS to support KM, ref OF 24
DG0464 - J26O, however, the term KM has been applied so widely and with
DG0465 - significantly different meanings that this is no longer a
DG0466 - viable frame of reference for SDS.
DG0468 - ..
DG0469 - Does Organizational Memory help collaboration?
DG0471 - ..
DG0472 - Collaboration is another term like Knowledge Management that is
DG0473 - used in different ways. See POIMS. ref OF 24 O87L
DG0475 - ..
DG0476 - POIMS explains that regardless of how collaboration is used, to
DG0477 - the extent there is a communication component, SDS strives to
DG0478 - strengthen listening with tools for accurate understanding and
DG0479 - timely follow up.
DG0482 - ..
DG0483 - Why is SDS needed since email, live chat, Netmeeting and
DG0484 - Sharepoint are the Killer Applications everybody uses to
DG0485 - expedite?
DG0487 - ..
DG0488 - See POIMS. ref OF 24 CZ6K
DG0490 - ..
DG0491 - The SDS Typical Day Scenario, ref OF 29 0001, and the record on
DG0492 - July 8, 2002 listing use cases illustrate theory and practice
DG0493 - for organizational memory. ref SDS 33 MZ6O
DG0496 - ..
DG0497 - How does SDS avoid accumulating useless information?
DG0499 - ..
DG0500 - See Business Case where Bill Gates discusses this problem at
DG0501 - Microsoft. ref SDS 0 DM58
Review Date General Category Specific Category Controlled Vocabulary
E00401 - ..
E00402 - 41. Review Date................................... ref OF 13 SS4M
E00403 - 42. General Category.............................. ref OF 17 FX6M
E00404 - 43. Specific Category............................. ref OF 17 FY6L
E00405 - 44. Controlled Vocabulary......................... ref OF 17 FY8I
Default Null Subject Account for Blank Record
E50401 - ..
E50402 - User Keywords Intelligence Com Metrics Diligence Meaning Drift
E50405 - 45. User Keywords................................. ref OF 17 FY4O
E50407 - Words people commonly use to describe their work and tools that
E50408 - help perform the work can be considered "intellectual bridges"
E50409 - from current practice to a new way of working enabled by SDS,
E50410 - per telecon with Stuart Harrow at DCMA on 010730. ref SDS 28
E50411 - LC5O At that time, common terminology was reviewed as a guide
E50412 - toward SDS capabilities, called "bridge concepts." ref SDS 28
E50413 - LH6M
E50415 - [On 041004 Woody asks what will people ask for that leads
E50416 - to a referral to SDS. ref SDS 60 KF9J
E50418 - ..
E50419 - [On 041118 telecon Woody, Gary, Gil discussed SDS features
E50420 - are not common requirements; Gil feels company should be
E50421 - proactive making people aware of features for saving time
E50422 - and money. ref SDS 65 JF9J
E50424 - ..
E50425 - Schedule Diary System, SDS
E50426 - intelligence support
E50427 - augment intelligence
E50428 - connecting the dots
E50429 - Communication Metrics
E50430 - proactive management
E50431 - due diligence
E50432 - situational awareness
E50433 - traceability to original sources
E50434 - audit trail
E50435 - alignment
E50436 - knowledge technology
E50437 - deliberative analysis
E50438 - alphabet technology
E50439 - organizational memory
E50440 - intellectual capital
E50441 - Knowledge Space
E50442 - chronology
E50443 - causation
E50444 - root cause analysis
E50445 - collaboration
E50446 - command and control
E50447 - meaning drift
E50448 - false knowledge
E50449 - information overload
E50450 - CFISR
E50451 - culture of knowledge
E50452 - POIMS
E50453 - transformation
E50454 - lessons learned
E50455 - continual learning
E50456 - organizational learning
E50457 - case study
E50458 - ..
E50459 - * paper trail
E50460 - * documentation
E50461 - * accountability
E50462 - * accuracy
E50463 - * precision access
E50464 - * granular addressability
E50465 - * granular links
E50466 - * explicit links
E50467 - * granular indexing
E50468 - * wordprocessing
E50469 - * listening
E50470 - * follow up
E50471 - * planning
E50472 - * diary
E50473 - * journal
E50474 - * organize
E50475 - * 3 x 5 cards system to organize
E50477 - [On 041118 added these keywords based on discussions with
E50478 - Woody asking what people will ask about that leads to SDS.
E50479 - ref SDS 65 NE5I
Approved By Creator Draft Completed
EK0401 - ..
EK0402 - 46. Approved by................................... ref OF 17 FY6G
EK0403 - Content........................... ref OF 17 VR9F
EK0406 - ..
EK0407 - 47. Creator (BEMSID).............................. ref OF 18 468F
EK0408 - 48. Draft Complete?............................... ref OF 18 469K