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1...Woody indicated this can be redressed with professional events. He
Action Item Hearing on 040921 Followed Up Request to Obtain Input Gu
SDS Demonstration Enterprise Architect Requests Support ASB Set SDS
Content Review ASB by Company Staff Woody Susan on Setting Standard
Component Manager Board Proposes Assigning Someone from Boeing Staff
ASB Content Review Consideration for Component Manager Called Submit
Telecon Support ASB Set SDS Standard on Organizational Memory for Wo
SDS Demonstration Telecon Woody Support ASB Set SDS Standard on Orga
1609 - ..
1610 - Summary/Objective
161101 - Follow up ref SDS 30 VP37, ref SDS 28 YF3H.
161103 - Discussed the Board's request for input from Woody. A demonstration
161104 - of SDS will be scheduled by Gil, where he and Gary will show the
161105 - program. Woody will submit suggestions for strengthening the ASB.
161106 - ref SDS 0 TY5H SDS strives to improve traditional practice for
161107 - documentation with granular addressability, and explicit links to
161108 - support standards for an audit trail that save time and money by
161109 - improving accuracy and access to details. ref SDS 0 LD4P Similarly,
161110 - granular division of subjects for precision reporting based on context
161111 - makes finding details fast and easy based on situational awareness.
161112 - ref SDS 0 LD6G
161114 - ..
161115 - Since this is Woody's first SDS record, use judicious review; open
161116 - links only to verify representations. Read only a few paragraphs,
161117 - then return to the primary record, as explained in NWO. ref OF 13 1M7G
161118 - If time is short, read only the Summary para above, or only browse the
161119 - outline and check action items. ref SDS 0 0000
161121 - [On 041008 called Woody for feedback on the record, and to prepare
161122 - for the demonstration on 041013. ref SDS 34 4130
161124 - ..
161125 - Submitted this record via email confirming understandings and planning
161126 - follow up, with copies to Gil and Gary.
161128 - [On 041013 Gary demonstrated SDS and Woody provided support for
161129 - the ASB. ref SDS 36 0001
161131 - [On 041022 new field added to ASB for Brief Description that
161132 - summarizes meaning. ref SDS 37 E29H
161137 - ..
1614 - Progress
161501 - Request Support for ASB on Standard for Organizational Memory
161503 - Called and left a message about AIC suggestion to contact Woody on
161504 - reviewing the ASB for SDS.
161506 - ..
161507 - Submitted ref DIT 1 0001 to Woody confirming these understandings,
161508 - with link to background on ASB for SDS....
161510 - AIC reviews Aerospace company standard
161511 - for organizational memory
161512 - to enable Communication
161513 - Metrics for "intelligence
161514 - support requests ASB on
161515 - Schedule Diary System (SDS).......... 040513, ref SDS 24 0001
161517 - ..
161518 - AIC hearing on ASB for standard
161519 - on organizational memory; SDS
161520 - demonstrated; follow up hearing
161521 - scheduled for more voting members
161522 - to see demonstration................. 040907. ref SDS 27 0001
161524 - ..
161525 - AIC hearing on ASB calls for
161526 - assigning component manager
161527 - and recommends Woody to
161528 - review ASB........................... 040921, ref SDS 28 YF3H
161530 - ..
161531 - Research shows Woody
161532 - has written widely on organizing
161533 - and classifying information,
161534 - which provides expertise and
161535 - perspective on organizational
161536 - memory and "intelligence"
161537 - support enabled by SDS............... 040924, ref SDS 29 0001
161541 - ..
1618 - 0941 Called Woody back
161901 - ASB Review for SDS Standard on Organizational Memory
161903 - Woody was generally familiar with the ASB initiative on SDS because
161904 - Gil Caughman contacted him previously, possibly around the time of the
161905 - initial hearing on 040513. ref SDS 24 0001 Woody seems to have
161906 - significant authority on software standards.
161908 - ..
161909 - Woody also attended an ASB meeting, and voted to accept SDS for
161910 - advancing in the process, reported on 040610. ref SDS 25 Y85P
161912 - [On 041027 received minutes of board meeting on 040921 showing
161913 - that Woody attended the hearing, and so was familiar with SDS from
161914 - that experience. ref SDS 39 UE43
161916 - ..
161917 - Woody examined the ASB while we talked.
161919 - http://asc1.web.boeing.com/index.cfm?page=view_asb&asb=1547
161921 - ..
161922 - Woody will review ASB and propose changes in language if needed, as
161923 - requested by the AIC board on 040921. ref SDS 28 YF3H
161925 - ..
161926 - Gil and Gary will schedule a demonstration of SDS at Woody's
161927 - convenience, using the Aerospace company calendar system.
161929 - [On 041007 Gary notified Woody demonstration can occur next week.
161930 - ref SDS 33 4J8Y
161932 - [On 041008 called Woody and submitted confirming letter for
161933 - feedback on the record of telecon 041004, ref SDS 34 0001, and to
161934 - prepare for the demonstration on 041013. ref SDS 34 4130
161936 - ..
161937 - [On 041013 Gary demonstrated SDS to Woody, who made changes to the
161938 - ASB recommended by the board. ref SDS 36 0001
Contacts People Organizations Family Community Primary Organizing Me
Documentation Transformed into Intelligence in New World Order Grann
Find Everything Memory Amazing SDS Mechanisms Obviously Work, Eric A
Contacts People Organizations Family Community Primary Organizing Me
260701 - ..
260702 - Contacts Natural Affinity Memory Find Critical Details When Needed
260703 - People Organize Information Based on Contacts People Organizations
260704 - Find Information Associations People Organizations Better Memory
260706 - Woody asked if SDS is like a "contacts" program?
260708 - ..
260709 - Contacts are important to SDS because human biology has a natural
260710 - drive to remember people and groups. Family, friends, and community
260711 - groups in all shapes and sizes provide safety, sustanence, and
260712 - stimulas. Contact software supports traditional address book
260713 - functions for looking up names, addresses, telephone numbers,
260714 - birthdays, etc. Programs like Outlook have a Schedule, Journal and
260715 - email components that relate in varying degrees to Contacts.
260717 - [On 041104 Gary research TOC reports John Boyd develped
260718 - ideas to organize work based on trinity placing people first,
260719 - ideas, things. ref SDS 41 W24K
260721 - ..
260722 - SDS supports a process of plan, perform, and report on meetings, calls
260723 - and documents, as set out in POIMS. ref OF 5 5312 This adds value to
260724 - other programs by adding connections and organization for
260725 - understanding causation. Contacts support these functions in a great
260726 - many ways. Since people are a powerful way to stimulate memory, SDS
260727 - Contacts make finding information faster and easier. Contacts also
260728 - play a critical role in document management for performing duties of
260729 - notice and response that are endemic to correspondance.
260731 - [On 041107 planning to transition SDS beginning with Contacts.
260732 - ref SDS 43 PE90
Partnership Leadership Technology Solves Problem Documentation Commo
Capture Record Improves Knowledge Management Organizational Memory
Paperless Office PDF Not Effective for Knowledge Space
Intelligence Scope SDS Support Defined in POIMS Based on Traditional
Intelligence Improves Documentation for Proactive Management Plannin
Contacts People Organizations Family Community Primary Organizing Me
Writing Manuals Formal Documents to Tell Others What We Know and Wan
441001 - ..
441002 - Intelligence Improves Documentation for Proactive Management
441003 - Documentation Transformed into Intelligence Saves Lives Time Money
441004 - Organizational Memory for Intelligence Support General Application
441005 - Granular Addressability Explicit Links Add Value Organizational Memory
441007 - Woody got the idea that the scope for "intelligence support" in NWO,
441008 - ref OF 12 A56M, expands traditional requirements for "documentation,"
441009 - set out by the "Federal Acquisition Regulations" - FAR, reviewed on
441010 - 020504. ref SDS 18 XV7L A "diary" for capturing a greater share of
441011 - Organizational memory, "intelligence," context management, all convey
441012 - this expanded idea of using the record to proactively guide planning,
441013 - that complements the traditional role of "documentation" for legal
441014 - protections.
441016 - ..
441017 - Granular addressability and explicit links, shown in this record, and
441018 - called out in the ASB...
441020 - http://asc1.web.boeing.com/index.cfm?page=view_asb&asb=1547#NM4J
441022 - ...meet industry standards (e.g., PMBOK, ISO) for traceability to
441023 - original sources, reviewed on 950721. ref SDS 3 1740 In the same way
441024 - that an "audit trail" improves accuracy and access in accounting,
441025 - links and alignment in SDS improve accuracy and access to critical
441026 - details in organizational memory by an order of magnitude that makes
441027 - communication and analysis effective. Mistakes occur constantly due
441028 - to meaning drift in communication (e.g., meetings, calls, email) that
441029 - cause loss, conflict, and crisis, which are easily caught and avoided
441030 - by SDS, under the practice of "thinking through writing," set out in
441031 - POIMS. ref OF 7 3742
441033 - ..
441034 - The difference between "documentation" and "intelligence" defined in
441035 - NWO, ref OF 12 A56M, is the difference between bureaucracy that
441036 - stifles getting things done with paperwork to avoid accountability,
441037 - and proactive management that drives productivity with accurate
441038 - understanding of relevant history. "Documentation" is commonly a CYA
441039 - effort to avoid accountability, done days, weeks and months after the
441040 - fact. SDS is used proactively to discover correlations, implications
441041 - and nuance in time to save lives, time and money by resolving issues
441042 - before mistakes occur, and seizing opportunity in time to be
441043 - effective.
441045 - ..
441046 - Woody cited a few examples of people calling and asking a Component
441047 - Manager (discussed further below, ref SDS 0 TY6P) for software to
441048 - facilitate a meeting, schedule a project, prepare technical documents
441049 - for plans and specifications, and so would be referred to say,
441050 - Powerpoint, Primavera, CAD software, and Microsoft Word.
441054 - ..
441055 - Requirements for Accuracy Intelligence Knowledge Management
441057 - Woody asked what requirements people would ask to accomplish with SDS?
441059 - What will people ask to support that leads to a referral on using SDS?
441061 - ..
441062 - Accuracy, getting things done on time and within budget, root cause
441063 - analysis, research, documentation, diary, journal, and planning are
441064 - all common tasks people perform regularly and poorly using popular
441065 - information technologies (IT) and practices.
441067 - ..
441068 - Woody said nobody ever calls his computer support department asking
441069 - for software to improve accuracy nor to support "intelligence,"
441070 - because everybody is supposed to work hard making sure they are
441071 - accurate, and working "intelligently." This aligns with research on
441072 - 000307 that found knowledge management is a lot of hard work.
441073 - ref SDS 12 767G Later, on 020217 Gary worried that people don't care
441074 - about SDS support for working intelligently, because they don't work
441075 - harder using the tools readily available. ref SDS 17 425M
441077 - [On 041013 Woody's feedback to Gary on ASB review cites SDS
441078 - support for accuracy, working intelligently, and organizational
441079 - memory are foreign to business requirements. ref SDS 36 WW3K
441081 - ..
441082 - [On 041118 list SDS support for dreams and goals people care about
441083 - to improve accuracy and creativity on saving lives, time, and
441084 - money. ref SDS 45 WE4O
441086 - ..
441087 - [On 050303 example SDS binary search reduces time from 20 down to
441088 - 1 second for finding subjects, changes work practice from good
441089 - management never used to good management suddenly indispensible,
441090 - and constantly used. ref SDS 47 SL6O
441092 - ..
441093 - On 950202 Aerospace company was cited for good management at a
441094 - professional event because they develop lessons learned to avoid
441095 - mistakes by keeping a diary of daily work. ref SDS 2 8447 People
441096 - seeking a better diary system, might therefore get a referral to SDS.
441098 - [On 041110 Gary worried that SDS has new capabilities for
441099 - intelligence support for which requirements have not yet been
441100 - developed in the market place. ref SDS 44 FO3H
441102 - ..
441103 - [On 041118 telecon Woody, Gary, Gil discussed SDS features that
441104 - are not common requirements in industry; Gil feels company should
441105 - be proactive making people aware of features for saving time and
441106 - money. ref SDS 45 KU85
441108 - ..
441109 - The ASB currently has a list of key words people might ask about that
441110 - lead to a referral to SDS, reported on 040720. ref SDS 26 125F
441112 - ..
441113 - At this point in history, the opportunity is so vast that people feel
441114 - "funny" making an "alien" request to augment intelligence that gets
441115 - things done, shown by the list of use cases cited in the ASB, and
441116 - referencing the list on 020708. ref SDS 19 MZ6O See for example,
441117 - experience at Intel reported on 990713. ref SDS 11 2150
441119 - ..
441120 - Since there is no tradition for "intelligence" in business, few people
441121 - have experience that leads to requests for this support, as set out in
441122 - NWO. ref OF 10 4099 The business case in the ASB explains the
441123 - opportunity for better productivity through better command and control
441124 - of the work with organizational memory....
441126 - http://asc1.web.boeing.com/index.cfm?page=view_asb&asb=1547#DM58
441128 - ..
441129 - Accordingly, the general plan at Aerospace company is to look for
441130 - opportunities to distribute SDS work product applied to common daily
441131 - tasks, like the call today, and the hearing on 040921. ref SDS 28 XQ9F
441132 - This requires putting SDS records (like this one) on the Aerospace
441133 - company intranet. When people get records of organizational memory
441134 - that help do their work, these self-evident benefits cause people to
441135 - ask for more "intelligence support." That has been the experience at
441136 - DNRC, PG&E, DOD, and now at Aerospace company. Until people gain
441137 - experience using "intelligence" to get things done, there is little
441138 - likelihood anyone will ask for SDS, because there are no requirements
441139 - for tasks SDS does, except to avoid mistakes caused by ambiguity in
441140 - the mind, noted by Andy Grove at Intel, reviewed on 980307.
441141 - ref SDS 7 3668
441143 - [On 041012 UCSF and Kaiser use cases illustrate opportunity to
441144 - improve productivity with support for organizational memory.
441145 - ref SDS 35 RU4F
441147 - ..
441148 - Woody indicated this can be redressed with professional events. He
441149 - gave the example of people coming back from a weekend seminar and
441150 - calling the ASB people for software that implements what they learned
441151 - at the event. This raises the possibility of adding to Aerospace company
441152 - infrastructure training on best practices explanations and
441153 - demonstrations of theory and practice for "intelligence" support, Com
441154 - Metrics, organizational memory, and Knowledge Space.
441156 - [On 041118 Woody discussed again the need for education to make
441157 - people aware of SDS support for "intelligence" for better access
441158 - to accurate history. ref SDS 45 KU85
441160 - ..
441161 - [On 041118 Gil made a similar point about the company being
441162 - proactive educating people about requirements for SDS. ref SDS 45
441163 - 4R4M
Ontology Complex Difficult to Support with Technology Intelligence K
Context Management Adds Organic Structure to Organize and Find Conte
470501 - ..
470502 - Difficult Problem Precision Retrieval Solved by Context Management
470503 - Context Management Adds Organic Structure to Organize and Find Content
470505 - Woody's background in classification, reviewed on 040927, ref SDS 29
470506 - 0001, aids understanding SDS objectives and practices.
470508 - ..
470509 - Woody noted during the call today that a lot of people have tried for
470510 - many years, without success, to organize information that enables
470511 - finding critical details when needed. He further observed that merely
470512 - stating difficult problems does not estabish that SDS has an effective
470513 - solution. An example is Bill Gates' plan to improve finding
470514 - information with Microsoft tools, reported on 021108. ref SDS 21 EF5I
470515 - Earlier, research on 990329 shows that organizing and retrieving
470516 - complex details is very difficult; this slows progress for everyone,
470517 - citing Steven Pinker's work. ref SDS 10 GP2S
470519 - [On 041106 Gary reports challenge of managing projects that
470520 - encounter complex problems; cites Jeff Conklin's ideas and methods
470521 - for proactive management to avoid and solve wicked problems,
470522 - ref SDS 42 419O, which Conklin says are implemented by SDS
470523 - "...walking the talk." ref SDS 16 4S6H
470525 - ..
470526 - SDS was reviewed for several years beginning in 2000 by a group trying
470527 - unsuccessfully at SRI to develop tools for finding precise details
470528 - when needed. On 010916 a prominent member of the team commented
470529 - favorably on SDS, ref SDS 14 PG6J, and illustrated by this record.
470531 - ..
470532 - Granular division of subjects for precision reporting complements
470533 - granular addressability for precision linking by defining the organic
470534 - structure of context that enables people to find the proverbial
470535 - "needle in a haystack" at the time the needle is needed. POIMS
470536 - explains support finding accurate details by remembering only the gist
470537 - of the story. ref OF 6 KH8J This significantly extends traditional
470538 - methods for taxonomy, ontology, library work, etc. see scope in NWO,
470539 - ref OF 12 QR6J
470541 - ..
470542 - Woody recognizes a KM dilemma that people describe the same thing in
470543 - multiple ways on different occasions, depending on our most recent
470544 - experience. There is no perfect solution for reasons Steven Pinker
470545 - sets out in his book "How the Mind Works," reviewed on 990329.
470546 - ref SDS 10 GP2S SDS has proven to be effective for the past 20 years
470547 - helping construct multiple paths for finding specific details by
470548 - remembering only the gist of the story, as explained in POIMS.
470549 - ref OF 6 KH8J
470551 - [On 041013 SDS demonstration showed support for Context Management
470552 - with granular division of subjects for precision reporting.
470553 - ref SDS 36 V16I
470555 - ..
470556 - Woody asked how organic structure is created and maintained? How do
470557 - subjects for record segments get created and assigned?
470559 - ..
470560 - Wayne Wetzel, who used SDS for about 10 years prior to retirement, as
470561 - Deputy Directory for DNRC, reviewed this issued in a report on July
470562 - 17, 2001. ref DRP 3 03FW Wayne recommends using support staff,
470563 - someone like Gary at Aerospace company, who has several years experience
470564 - with organic structure. ref DRP 3 OP7G Gary has made progress
470565 - learning the eight (8) steps using SDS. The first step is writing an
470566 - effective story. The second step is creating and maintaining organic
470567 - structure, cited in POIMS. ref OF 6 QZ4K Gary's feedback has
470568 - contributed to a number of refinements that make Context Management
470569 - faster and easier.
Pilot Test SDS with Limited Distribution to Discover General Solutio
490401 - ..
490402 - Pilot Test SDS with Limited Distribution to Discover General Solution
490404 - Woody asked how SDS can be a standard for Aerospace company with limited
490405 - distribution shown in the ASB?
490407 - ..
490408 - We reviewed background showing experience using SDS on a major
490409 - Aerospace company project, listed in part on 040102. ref SDS 23 UO6T
490410 - This experience, together with a broader background going back to 1985
490411 - shows that SDS is a business system that works, shown by more that 25K
490412 - records, cited in the ASB. This record of sustained continuity has
490413 - given the Architecture Committee initial confidence that SDS may be
490414 - effective solving the general problem of converting "useless
490415 - information" piling up on computers, into the power of knowledge for
490416 - saving time and money, reviewed on 040610. ref SDS 25 FF8V Limited
490417 - distribution enables Aerospace company to "study what works" in order
490418 - to plan for transformation to a new way of working.
490420 - [On 041025 received ASB with this revision. ref SDS 38 HK7F
490422 - ..
490423 - [On 041013 discussion between Gary and Woody on modifying the
490424 - ASB to enable pilot testing under limited distribution for
490425 - product statement of direction. ref SDS 36 SE6F
490427 - ..
490428 - [On 041101 CAC rejects SDS for "Product Statement of Direction"
490429 - with limited distribution, refers SDS to EEPC KM subgroup for
490430 - companywide standard. ref SDS 40 CC82
490432 - ..
490433 - Woody indicated the AIC strategy supports "pilot testing" limited to a
490434 - project where initial use seems promising. He noted many people may
490435 - recognize a difficult problem, e.g....
490437 - useless information................... 040610, ref SDS 25 FF8V
490438 - no time to think...................... 970910, ref SDS 5 3479
490439 - information overload.................. 980412, ref SDS 8 0001
490440 - poor listening........................ 890809, ref SDS 1 CJ9J
490442 - ...but that does not mean they have an effective solution. An example
490443 - is Intel calling on 910418 for computers to improve productivity by
490444 - integrating common management tasks, however, 5 years later on 950927,
490445 - Intel gave up because the problem is difficult to solve. ref SDS 4
490446 - 7732 Therefore, before making general distribution, Aerospace company should
490447 - gain more experience using SDS.
Solutions Copied by Competitors When Market Share Gains Visibility C
Intellectual Property Protect Trade Secrets Reverse Engineering Solu
520501 - ..
520502 - Intellectual Property Protecting Trade Secrets from Competitors
520503 - Technology Copied by Competitors When Market Share Gains Visibility
520504 - Competition on Good Ideas Changes Disruptive to Sustaining Technology
520506 - Follow up ref SDS 31 0001, ref SDS 30 4D3Q.
520508 - Woody commented that a lot of smart people can reverse engineer
520509 - technology, and so lead time in the market place is only a few months,
520510 - once a critical mass of visibility occurs with a growing customer
520511 - base. This follows up review of trade secret issues recenlty on
520512 - 040924. ref SDS 31 OM56
520514 - ..
520515 - Review on 980722 by an expert famous for reengineering, cited in
520516 - George Gilder's book, Microcosm, found that SDS is hard to reverse
520517 - engineer. ref SDS 9 3744 On 010924 Morris commented that nobody has
520518 - experience doing SDS tasks for capturing and managing organizational
520519 - memory, so nobody understands how to create SDS. ref SDS 15 XT5F
520520 - Woody feels that once people associate understanding SDS with getting
520521 - more money, smart people working on other things, will turn their
520522 - attention to figuring out the SDS design.
520524 - [On 041223 Morris submits ideas on filing for a patent.
520525 - ref SDS 46 0001
520527 - ..
520528 - When developers, manufacturers and vendors transform from competing on
520529 - sustaining information technology (IT), and begin competing on
520530 - knowledge tools, Aerospace company, and the economy at large all benefit from
520531 - better productivity that make gains in computer power useful, under
520532 - Gordon Moore's famous law, see POIMS. ref OF 6 SV9H
Other Programs Sharepoint Wiki Brass Review Duplication with ASB on
540401 - ..
540402 - Sharepoint Might Complement SDS Similar to ACE, Not Essential
540404 - Follow up ref SDS 28 LP5P, ref SDS 27 XO44.
540406 - Woody asked how SDS relates to Microsoft Sharepoint?
540408 - ..
540409 - Sharepoint might support Knowledge Space, which SDS constructs to
540410 - manage organizational memory, as set out in POIMS. ref OF 6 1232 Gil
540411 - and Gary are currently trying to get support for SDS on the project
540412 - ACE system. Woody noted that Aerospace company has another version of ACE for
540413 - general use by the company. Woody feels Sharepoint is on a path, like
540414 - Lotus Notes, for improving productivity with further development. On
540415 - 010510 Steve Balmer reported Microsoft expects to have better products
540416 - over the next five (5) years. ref SDS 13 8Y8H On 021108 Bill Gates
540417 - confirmed plans for improving productivity of Microsoft software.
540418 - ref SDS 21 EF5I
540420 - ..
540421 - Putting SDS on the company intranet, similar to SDS records on the
540422 - Internet, strengthens productivity by delivering anytime, anywhere
540423 - "intelligence," per planning on 971021. ref SDS 6 JN6J This adds
540424 - value to Sharepoint, ACE and other enterprise technologies by adding
540425 - connections and organization that makes sense of all information
540426 - streams, as set out in POIMS. ref OF 4 5820
540428 - ..
540429 - Woody noted that SDS support for granular addressability gives people
540430 - command and control of the work at a lower level of detail than other
540431 - systems, which work at the document level. This aligns with comments
540432 - during the hearing on 040921, when a member of the Board for the
540433 - Architecture Committee made a similar point. ref SDS 28 N43N
Component Manager Develop Deployment Plan Need to Assign Someone for
620401 - ..
620402 - Component Manager Provides Vendor Interface Deployment Support
620404 - Follow up ref SDS 28 QS4G.
620406 - Woody explained the component manager role takes a lot of time
620407 - fielding calls to help people decide about choosing tools based on the
620408 - scope of the problem they have, and then facilitates acquisition from
620409 - the vendor, and may provide some technical support.
620411 - ..
620412 - This leads to training people to use SDS, which is essential, but may
620413 - be premature at this time. We do not want to prevent Aerospace company from
620414 - gaining enough experience to evaluate savings, because of resistance
620415 - to initial cost getting someone up to speed. Many years of experience
620416 - has shown that asking for volunteers before there is solid validation
620417 - of benefits, tends to get people who expect to learn SDS in 20
620418 - minutes, and then get discouraged and report SDS is not effective,
620419 - because it takes a lot longer than 20 minutes to retool skills for
620420 - saving time and money.
620422 - ..
620423 - SDS is not a solution people can try out for 20 minutes.
620425 - ..
620426 - The "try out" or "pilot test" has to be provided by skilled
620427 - professionals over an expanse of time that enables people to gain
620428 - experience that demonstrates self-evident benefits of intelligence.
620429 - When that occurs, everybody wants more support, and many will do
620430 - whatever it takes to learn SDS, because saving time and money working
620431 - intelligently is a lot more fun, fast and easy than using existing
620432 - methods.
620434 - ..
620435 - Conceivably during the initial pilot test period, Gil Caughman can
620436 - field questions with the help of Gary and Rod, while Aerospace company gains
620437 - enough experience using SDS to decide on whether to continue, or to
620438 - stand down.
620440 - ..
620441 - The best solution would be to train a few "test pilots" to learn SDS
620442 - in order to expand the pool of support personnel. At this time,
620443 - however, more validation may be needed prior to that step.